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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 264122 Views
  • 790 replies
  • 81 likes
  • Account
  • 264122 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129253 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129253 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72141 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72141 Views
  • 63 replies
  • 8 likes

Solved!!Superuser Contribution Android: Can't Login, no error message

Hi, I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using Spotify app, I couldn't log in and there was no error messag...

  • Regular
  • Hi,   I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using ...
  • m2ix91d_l-q1
  • Newbie
  • 26625 Views
  • 21 replies
  • 2 likes
  • 26625 Views
  • 21 replies
  • 2 likes

Can't change country/ payment card

PlanPremiumCountry registered in UK, now in BelgiumDeviceDellOperating SystemWindows 10 My Question or Issue I have recently moved from the UK to Belgium and I cannot update my card details, so that I change the country of my account too. I have been...

  • Newbie
  • Plan Premium Country  registered in UK, now in Belgium Device Dell Operating System Windows 10   My Question or Issue  I have recently moved from the UK to Belgium and I cann...
  • Noah
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes

Offline access withdrawn for Premium account and 2 offline devices

Hi All! So i have 2 offline devices (laptop and mobile phone) and a Premium account, but everytime i download music on my laptop and go offline and back online the downloads are removed (from my laptop only) and i get the message that offline access ...

  • Casual Listener
  • Hi All!   So i have 2 offline devices (laptop and mobile phone) and a Premium account, but everytime i download music on my laptop and go offline and back online the downloads are removed (fro...
  • Keanu_C
  • Spotify Star
  • 803 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
  • 803 Views
  • 7 replies
  • 1 likes

Cómo cancelar o cerrar una cuenta de Spotify?

Hola, quiero cerrar mi cuenta de Soptify y no puedo hacerlo. El servicio automático de Atención al Cliente me dice que busque la solución en las FAQ's o que pregunte en los foros. En las FAQ's viene una supuesta solución que no es así, las indicacion...

  • Visitor
  • Hola, quiero cerrar mi cuenta de Soptify y no puedo hacerlo. El servicio automático de Atención al Cliente me dice que busque la solución en las FAQ's o que pregunte en los foros. En las FAQ's viene ...
  • osornios
  • Spotify Star
  • 3945 Views
  • 21 replies
  • 2 likes
  • 3945 Views
  • 21 replies
  • 2 likes

Ödeme sorunu

Arkadaslar merhaba. Her zaman ödemeyi yaptıgım kartimla bu aylik ödemeyi tamamlayamiyorum. Kartin bakiyesiyle ilgili bi sorun yok fakat spotify ödemeyi kabul etmiyor. İlk defa böyle bi sorunla karsilasiyorum. Ne yapabilirim nasil halledebilirim yardi...

  • Casual Listener
  • Arkadaslar merhaba. Her zaman ödemeyi yaptıgım kartimla bu aylik ödemeyi tamamlayamiyorum. Kartin bakiyesiyle ilgili bi sorun yok fakat spotify ödemeyi kabul etmiyor. İlk defa böyle bi sorunla karsil...
  • aahmet
  • Casual Listener
  • 6639 Views
  • 12 replies
  • 2 likes
  • 6639 Views
  • 12 replies
  • 2 likes

Log in in a different country

Plan PremiumCountry Cape Verde DeviceHuaweiOperating SystemAndroid My Question or IssueGood Morning.I have a premium spotify account that I created in Portugal. I am now living in Cape Verde for 3 months, and I can not log in to my account.what can I...

  • Newbie
  • Plan Premium Country Cape Verde   Device Huawei Operating System Android   My Question or Issue Good Morning. I have a premium spotify account that I created in Portugal. I a...
  • smbanks77
  • Music Fan
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Remove Facebook profile picture and make it Spotify default picture instead?

I want to remove my Facebook profile picture from my Spotify account and make it the default Spotify one instead. How can I do this?

  • Casual Listener
  •   I want to remove my Facebook profile picture from my Spotify account and make it the default Spotify one instead. How can I do this?
  • kx1m
  • Newbie
  • 2751 Views
  • 4 replies
  • 1 likes
  • Account
  • 2751 Views
  • 4 replies
  • 1 likes

Superuser Contribution I want to sync a new device that used to be a synced device so I can download offline

Hi there, I want to sync a new device that used to be a synced device so I can download offline. I have removed one of the synced devices, but after reading 'To remove device(s), simply go here, login and remove the device(s) you want to. Important: ...

  • Casual Listener
  • Hi there,   I want to sync a new device that used to be a synced device so I can download offline. I have removed one of the synced devices, but after reading 'To remove device(s), simply go&n...
  • lflovescats
  • Casual Listener
  • 457 Views
  • 2 replies
  • 0 likes
  • 457 Views
  • 2 replies
  • 0 likes

Can't change location, so I can't pay!

PlanFree/Countryliving in Spain with all banking in Germany Devicedont matterOperating Systemdont matter My Question or IssueHello Spotify Community, I am going on and off the premium due to money issues. I was about to jump on the premium again, but...

  • Casual Listener
  • Plan Free/ Country living in Spain with all banking in Germany   Device dont matter Operating System dont matter   My Question or Issue Hello Spotify Community, I am going on and...
  • Maxim
  • Spotify Star
  • 459 Views
  • 3 replies
  • 0 likes
  • 459 Views
  • 3 replies
  • 0 likes

Charged without an order

Spotify charges money from my bank account every month, but I cant find the order anywhere. How can I close this order and money leaving from my bank account to some order I dont know about.

  • Newbie
  •     Spotify charges money from my bank account every month, but I cant find the order anywhere. How can I close this order and money leaving from my bank account to some order I dont know ...
  • Maxim
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account paused even though I have paid!!

PlanPremiumCountryAustraliaDeviceLG G6Operating SystemAndroid I have already paid for a 1 year subscription but you guys are keeping my acount paused. It is saying that I need to update my payment method. I tried to log out and restart and re-install...

  • Casual Listener
  • Plan Premium Country Australia Device LG G6 Operating System Android   I have already paid for a 1 year subscription   but you guys are keeping my acount paused. It is saying that ...
  • Goodman
  • Spotify Legend
  • 1995 Views
  • 4 replies
  • 1 likes
  • Premium
  • 1995 Views
  • 4 replies
  • 1 likes

Solved!! Tidak dapat pin verifikasi saat pembayaran

Mohon bantuannya,Saya akan beralih ke spotify premium, tapi saat melakukan pembayaran dengan provider saya, saya tidak mendapatkan PIN verifikasi untuk melanjutkan ke proses selanjutnya. Sehingga saya tidak bisa menikmati spotify premium.Mohon balasa...

  • Newbie
  • Mohon bantuannya, Saya akan beralih ke spotify premium, tapi saat melakukan pembayaran dengan provider saya, saya tidak mendapatkan PIN verifikasi untuk melanjutkan ke proses selanjutnya. Sehingga s...
  • ThisIsBiggus
  • Casual Listener
  • 18976 Views
  • 10 replies
  • 6 likes
  • 18976 Views
  • 10 replies
  • 6 likes

Discover weekly did not update

My discovery weekly did not update this week. I tried solutions such as following/unfollowing, re-install, and re-login. I just got a premium subscription, then the DW just stopped updating.

  • Casual Listener
  • My discovery weekly did not update this week. I tried solutions such as following/unfollowing, re-install, and re-login. I just got a premium subscription, then the DW just stopped updating.
  • Hanyaxo
  • Casual Listener
  • 278 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 278 Views
  • 2 replies
  • 0 likes

Solved!! Why can't my wife and I listen to 2 separate playlists and devices at the same time?

Why can't my wife and I listen to 2 separate playlists on different devices at the same time? The reason we upgraded to family premium was to do that. whether we are on pc her iphone or my pixel. If I'm on the road I want to listen to my playlist it ...

  • Newbie
  • Why can't my wife and I listen to 2 separate playlists on different devices at the same time?  The reason we upgraded to family premium was to do that. whether we are on pc her iphone&...
  • Maxim
  • Spotify Star
  • 1379 Views
  • 1 replies
  • 0 likes
  • 1379 Views
  • 1 replies
  • 0 likes

Solved!! Hola, necesito ayuda!

Hace unos días intenté suscribirme a Spotify Premium por medio de la promoción de 9 pesos por 3 meses pero cada vez que lo hacía me una leyenda qué dice "Ups parece que tu tarjeta o proveedor de pago está teniendo un mal día Inténtalo más tarde no te...

  • Newbie
  • Hace unos días intenté suscribirme a Spotify Premium por medio de la promoción de 9 pesos por 3 meses pero cada vez que lo hacía me una leyenda qué dice "Ups parece que tu tarjeta o proveedor de pago...
  • LauVSZ74
  • Newbie
  • 7717 Views
  • 79 replies
  • 5 likes
  • Ayuda!!
  • 7717 Views
  • 79 replies
  • 5 likes

Solved!! Problema con pago para cuenta premium, doble cargo a tarjeta.

Hace unos minutos me encontraba efectuando el pago por $99.00 pesos mexicanos para la cuenta premium, la página web arrojó un error con la tarjeta o banco más sin embargo recibí en mi celular un mensaje de banamex donde me indicó que se había realiza...

  • Newbie
  • Hace unos minutos me encontraba efectuando el pago por $99.00 pesos mexicanos para la cuenta premium, la página web arrojó un error con la tarjeta o banco más sin embargo recibí en mi celular un mens...
  • javierinmx
  • Casual Listener
  • 21516 Views
  • 91 replies
  • 3 likes
  • Premium
    Subscription
  • 21516 Views
  • 91 replies
  • 3 likes

Não consigo alterar forma de pagamento

PlanFree, tentando conseguir um PremiumCountryBrasil DeviceMacbook AirOperating SystemiOS My Question or Issue Já tive uma conta premium, que deixou de funcionar porque cancelei meu cartão. Estou tentando trocar os dados do cartão, mas não aparece a ...

  • Newbie
  • Plan Free, tentando conseguir um Premium Country Brasil   Device Macbook Air Operating System iOS   My Question or Issue  Já tive uma conta premium, que deixou de funci...
  • Bittencourt
  • Spotify Star
  • 2038 Views
  • 1 replies
  • 1 likes
  • 2038 Views
  • 1 replies
  • 1 likes

Cancelamento de assinatura premium para migração ao plano familiar

Bom diaGostaria de ajuda para saber como posso cancelar minha assinaturaMeu marido assinou o plano familiar e atualmente estamos pagando tanto ele como euGostaria de cancelar os pagamentos mensais de R$16,90Muito obrigadaCarla

  • Casual Listener
  • Bom dia Gostaria de ajuda para saber como posso cancelar minha assinatura Meu marido assinou o plano familiar e atualmente estamos pagando tanto ele como eu Gostaria de cancelar os pagamentos mens...
  • Bittencourt
  • Spotify Star
  • 15065 Views
  • 14 replies
  • 0 likes
  • 15065 Views
  • 14 replies
  • 0 likes

Confused about ranking

PremiumCountryUS DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhat is my rank, and how do I increase it?

  • Gig Goer
  • Premium Country US  Device iPhone 8 Operating System iOS 10   My Question or Issue What is my rank, and how do I increase it?  
  • DaytimeDisco
  • Gig Goer
  • 810 Views
  • 6 replies
  • 0 likes
  • Other
  • 810 Views
  • 6 replies
  • 0 likes

Superuser Contribution Recuperar playlist de antigua cuenta

PlanPremiumCountry España Buenas, Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozado el perfil de Spotify. Según las instrucciones de Spotify, para hacerlo bien debe...

  • Casual Listener
  • Plan Premium Country  España   Buenas,   Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozad...
  • Alfredo
  • Roadie
  • 2264 Views
  • 3 replies
  • 0 likes
  • 2264 Views
  • 3 replies
  • 0 likes