Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
My Question or IssueI removed my daughter from our Spotify Family account. Now that she attends college in another city she signed up for Spotify Premium for Student account as she also wanted the included Hulu subscription. At our home she watched H...
Somehow I lost all my community account information. It says I'm a newbie and only have created one topic (this will be #2), but I've FOR SURE posted things beofre with this account. I also lost my user name. Before I just changed it back to this use...
Hello community This is a serious security hole I've found on my Spotify Connect. If you have connected your Spotify to other devices, and now I'm able to control and connect that device even though I'm on an another network and on a far distance fro...
Plan : PremiumCountry: Belgium Device: iPhone SEOperating System : IOS 12My Issue:When creating a new account of my Family Plan, I put his email address, but when receiving his invitation, he has always the same error message saying his email address...
My Question or Issue I just recently found out that the account I was using and paying for (Premium) was an account that was created via my old Facebook account which I’ve deleted (not deactivated) about 2 months ago. Unfortunately, I logged out of S...
PlanPremium for FamilyCountry SingaporeDeviceiphone 6sOperating SystemiOS 10 My Question or IssueI didn’t verify my address in time and now my account is switched back to Free from Spotify Family ... what should I do now?
Hi my name is Shabeehi had a Spotify premium account for 6 months and now when I try to login with my Facebook account it keeps giving me the 408 error and I cannot access my songs that I downloaded at all not can I access the account please help tha...
PlanPremiumCountry Norway Device(Samsung Galaxy S8)Operating System(Ansroid, Windows 10) My Question or IssueI have two payments to spotify during one month. I can just find one account linked to Spotify. Can you help me with this? From, Kristine
PlanPremiumCountryHungary DeviceiPhone SEOperating SystemiOS 12 My Question or IssueI am planning to delete my facebook account, but i want to use Spotify Premium in the future with my email address (which is already my facebook registrated email add...
PlanFreeCountryGermany Operating SystemWindows 10My Question or Issue I am trying to change my region to Germany because I moved but I can't because whenever I try to click 'Save' while editing the country, I get a red message saying 'We're sorry, th...
What is the difference between label and tag when posting? Spotify, we're not mind-readers; we don't know how you use this metadata, or the intention of it. Label and tag can mean very similiar things or even be used interchangably in software.
No there is no unusual activity, i already changed my password to be sure about that.
I noticed that listening to a playlist in Spotify by the computer allows you to reverse the order of the songs, bringing those added a little while ago, something that the application for iOS was not possible. It sounds simple, but the long roll of t...
Hello, I had a problem with spotify. Every time I try to create an account there is this message "you're not connected, please try again". But even when I changed the connection or to try it on phone, computer, tablet, nothing works. One day by mirac...
Buenas tardes desde el mes pasado, he intentado acceder a Spotify premium, y lo he realizado con varias tarjetas con las cuales tengo cupo y he hecho varias compras internacionales, como hago para acceder a este servicio ?
Hi, I just switched my premium profile to Family. I sent my wife an invite, everything's good, but when she's on the confirmation page she sees (I'm from Italy so sorry if translation is slightly different) 'Congratulations, you're about to subscribe...
Spoiler (Highlight to read) So,hello everyone. Thanks for helping me. I am having actually some problems to log into my account, whenever I try, it just give me an error " Oups, an error occur...". My account was working perfectly until now.
I can't log into my account through Facebook...Spotify is saying that there is no account linked to it. My Facebook account hasn't even been deactivated so I'm not sure what the issue is. I get Error Code 1003. This is really frustrating because i'm ...
Hi, Recently my father setup a new account () with which he subscribed to Family. After failing to get family-status on this account he setup a new account (). For both accounts the Family subscription was not available, after logging in on several d...
On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficult now, with all the features removed over the years...