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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294245 Views

529 replies

34 likes

Account
Free
  • 294245 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13759 Views

6 replies

11 likes

Security
  • 13759 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542295 Views

990 replies

115 likes

Account
  • 542295 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129795 Views

74 replies

12 likes

Account
Login
Premium
  • 129795 Views
  • 74 replies
  • 12 likes

Solved!! Family Admin Account

PlanPremiumCountryAustralia Device(iPhone 8 Plus)Operating System(iOS 10, ) We want to edit the family members, but can't locate the admin account holder. We locked in with every member and not one of us, has the option to edit family members. How do...

Casual Listener

  Plan Premium Country Australia  Device (iPhone 8 Plus) Operating System (iOS 10, )   We want to edit the family members, but can't locate the admin account holder.  We...

Maxim

Spotify Star

1026 Views

4 replies

0 likes

Premium
  • 1026 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How to set it as the default nickname and avatar

After the spotify is bound to facebook, the default name and avatar become the name and avatar of facebook. Later, I untied facebook, but the nickname and avatar were still facebook. I would like to ask how to set the original default avatar and name...

Newbie

After the spotify is bound to facebook, the default name and avatar become the name and avatar of facebook. Later, I untied facebook, but the nickname and avatar were still facebook. I would like to ...

Jemi

Spotify Legend

879 Views

1 replies

0 likes

  • 879 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account was deleted

PlanFreeCountrySpain DevicePc Operating SystemWindows 10 My Question or Issue I was using my acount for years but today I can't log in, and the system of recovery say me that my email don't exist, and any other device can't conect. I had read the sup...

Newbie

Plan Free Country Spain  Device Pc  Operating System Windows 10   My Question or Issue  I was using my acount for years but today I can't log in, and the system of recov...

Guido

Spotify Legend

561 Views

1 replies

0 likes

Account
Login
Security
  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country

I have been in the USA for 2 months now and am trying to update the country on my account. I’ve downgraded to a free account but am still only getting the uk option against my country. How do I update this?

Casual Listener

  I have been in the USA for 2 months now and am trying to update the country on my account. I’ve downgraded to a free account but am still only getting the uk option against my country. How do...

Guido

Spotify Legend

498 Views

4 replies

0 likes

Account
  • 498 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung Gear Spotify App Can't Login

PlanPremiumCountry USADeviceSamsung Gear SportOperating SystemTizen My Question or Issue I cannot login to spotify app on samsung gear sport phone. I am facebook login user. Have tried multiple times, but keep getting message of "unable to login"

Casual Listener

  Plan Premium Country  USA Device Samsung Gear Sport Operating System Tizen   My Question or Issue  I cannot login to spotify app on samsung gear sport phone. I am fac...

Guido

Spotify Legend

325 Views

1 replies

0 likes

Premium
  • 325 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Delete hacked play history

Account was hacked and used by someone else. Now successfully recovered and protected, however, their music still remains in my play history for suggestions. How do I get rid of this? PlanPremiumCountry UKDeviceSamsung Galaxy 9Operating SystemAndroid

Newbie

Account was hacked and used by someone else. Now successfully recovered and protected, however, their music still remains in my play history for suggestions. How do I get rid of this?   Plan ...

Guido

Spotify Legend

1953 Views

1 replies

0 likes

Other
  • 1953 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login problems with new family member

PlanPremium - familyCountry UKDeviceDell G5 laptop and Hudl Android TabletOperating SystemWindows 10 and Android V6 My Question or Issue I try to link my daughters account with your facebook account for the 1st time. I get the following message on Wi...

Newbie

  Plan Premium - family Country  UK Device Dell G5 laptop and Hudl Android Tablet Operating System Windows 10 and Android V6   My Question or Issue   I try to link my ...

Guido

Spotify Legend

478 Views

1 replies

0 likes

Login
  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I registed " 3 months of premium for 0,99$ ( 5.900d in Viet Nam). My credit card was charged. But when i checked, my account was still free. Then i tried to buy premium again. Although my money was taken twice, no receipts no premium. Sorry for my ba...

Newbie

I registed " 3 months of premium for 0,99$ ( 5.900d in Viet Nam). My credit card was charged. But when i checked, my account was still free. Then i tried to buy premium again. Although my money was t...

Jemi

Spotify Legend

240 Views

1 replies

0 likes

Premium
  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log into old account to cancel

plan permium so over time i have deleted my facebook account that i used to start my spotify and i no longer have access to my student email address that was used as well. i am unable to log into my account and change any of my information or cancel ...

Newbie

plan permium   so over time i have deleted my facebook account that i used to start my spotify and i no longer have access to my student email address that was used as well. i am unable to log...

Jemi

Spotify Legend

357 Views

1 replies

0 likes

Account
  • 357 Views
  • 1 replies
  • 0 likes

I’m unsure how to fix this issue ?

I’m ive Had a spotify account premium for years now and my brother used the same Mac book for his free account, it seems that my premium is linked to him as when he logs on and I’m on I play a track and it plays on his and over rides what he is liste...

Newbie

I’m ive Had a spotify account premium for years now and my brother used the same Mac book for his free account, it seems that my premium is linked to him as when he logs on and I’m on I play a track ...

OneByBoo

Roadie

379 Views

1 replies

0 likes

Account
Login
  • 379 Views
  • 1 replies
  • 0 likes

cant login

PlanFreeCountry BulgariaDeviceiphone 6s galaxy tab sony bravia My Question or IssueI cant loggin in my account denso1989email *snip*when i try to reset the passwordim not receiveing email from spotify

Casual Listener

Plan Free Country  Bulgaria Device iphone 6s galaxy tab sony bravia     My Question or Issue I cant loggin in my account denso1989 email *snip* when i try to reset the passw...

OneByBoo

Roadie

549 Views

5 replies

0 likes

Account
Free
Security
  • 549 Views
  • 5 replies
  • 0 likes

A couple of things not working

PlanFreeCountry PortugalDevice(Desktop)Operating System(Windows 10) My Question or IssueQUESTION 1 - I have installed a week ago and loaded music and added some more. I imported music from other platforms and have over 2000 songs on spotify. The sect...

Casual Listener

Plan Free Country  Portugal Device (Desktop) Operating System (Windows 10)   My Question or Issue QUESTION 1 -  I  have installed a week ago and loaded music and added s...

OneByBoo

Roadie

420 Views

5 replies

0 likes

Free
  • 420 Views
  • 5 replies
  • 0 likes

Downloaded music and playlists gone after password reset

PlanPremiumCountryUKDeviceiPhone 6s Plus and Asus laptopOperating System(iOS 10, Windows 10) My Question or IssueWhen I went to use the app recently I found I had been logged out and had to log back in. I couldn't remember my password, so reset it an...

Newbie

Plan Premium Country UK Device iPhone 6s Plus and Asus laptop Operating System (iOS 10, Windows 10)   My Question or Issue When I went to use the app recently I found I had been logged...

1TimmyMay

Regular

786 Views

2 replies

0 likes

Account
  • 786 Views
  • 2 replies
  • 0 likes

Deactivated facebook

PlanPremiumCountry United StatesDeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am seething. I've had student premium for like two years now. I just deleted my facebook and as a result my spotify is gone. I...

Casual Listener

Plan Premium Country  United States Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am seething. I've had student premium fo...

allysonswim

Casual Listener

315 Views

2 replies

0 likes

Account
Premium
Subscription
  • 315 Views
  • 2 replies
  • 0 likes

account won't open

PlanPremiumCountryUK Device PC My Question or Issue I can log in to my account and use Spotify, but I cannot open 'Account' from the sub-menu that is next to my username

Casual Listener

  Plan Premium Country UK   Device   PC   My Question or Issue  I can log in to my account and use Spotify, but I cannot open 'Account' from the sub-menu that is n...

bluemooner

Casual Listener

745 Views

2 replies

0 likes

Account
  • 745 Views
  • 2 replies
  • 0 likes

H

Don't know what the devs are working on, but your UI is still a broken mess, some 3-4 years later. Go to any playlist, scroll down to recommended songs and spam the update button 3 times in a row, then quickly click on a song in the list and you'll f...

Casual Listener

Don't know what the devs are working on, but your UI is still a broken mess, some 3-4 years later.   Go to any playlist, scroll down to recommended songs and spam the update button 3 times in ...

user-removed

Not applicable

291 Views

1 replies

0 likes

Account
Free
  • 291 Views
  • 1 replies
  • 0 likes

Re-created Account, Selected Username, was still assigned random characters

PlanFamily PremiumCountryUSADeviceDesktop PCOperating SystemWindows 10, Edge browser. My Question or IssueHi - I created an account so I could sign up for a family plan for my family. Since I left the "What should we call you?" field blank, it assign...

Newbie

Plan Family Premium Country USA Device Desktop PC Operating System Windows 10, Edge browser.   My Question or Issue Hi - I created an account so I could sign up for a family plan for m...

user-removed

Not applicable

265 Views

1 replies

0 likes

Account
  • 265 Views
  • 1 replies
  • 0 likes

Premium Family invitation doesn't work

PlanPremiumCountry PLDevice(iPhone, PS4) My Question or Issue HiI am sending an invitation to a family member.Mail "You have an invitation to a Premium Plan for the family!" comes to the mailbox. Until then, everything is working properly.After click...

Newbie

Plan Premium Country  PL Device (iPhone, PS4)     My Question or Issue  Hi I am sending an invitation to a family member. Mail "You have an invitation to a Premium Plan...

OneByBoo

Roadie

243 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 243 Views
  • 1 replies
  • 0 likes