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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294245 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542295 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129795 Views
74 replies
12 likes
PlanPremiumCountryAustralia Device(iPhone 8 Plus)Operating System(iOS 10, ) We want to edit the family members, but can't locate the admin account holder. We locked in with every member and not one of us, has the option to edit family members. How do...
Plan Premium Country Australia Device (iPhone 8 Plus) Operating System (iOS 10, ) We want to edit the family members, but can't locate the admin account holder. We...
Spotify Star
1026 Views
4 replies
0 likes
After the spotify is bound to facebook, the default name and avatar become the name and avatar of facebook. Later, I untied facebook, but the nickname and avatar were still facebook. I would like to ask how to set the original default avatar and name...
After the spotify is bound to facebook, the default name and avatar become the name and avatar of facebook. Later, I untied facebook, but the nickname and avatar were still facebook. I would like to ...
Spotify Legend
879 Views
1 replies
0 likes
PlanFreeCountrySpain DevicePc Operating SystemWindows 10 My Question or Issue I was using my acount for years but today I can't log in, and the system of recovery say me that my email don't exist, and any other device can't conect. I had read the sup...
Plan Free Country Spain Device Pc Operating System Windows 10 My Question or Issue I was using my acount for years but today I can't log in, and the system of recov...
Spotify Legend
561 Views
1 replies
0 likes
I just redeemed a gift card and for my surprise, instead of 30 days I got 20.
I just redeemed a gift card and for my surprise, instead of 30 days I got 20.
Spotify Legend
252 Views
1 replies
0 likes
I have been in the USA for 2 months now and am trying to update the country on my account. I’ve downgraded to a free account but am still only getting the uk option against my country. How do I update this?
I have been in the USA for 2 months now and am trying to update the country on my account. I’ve downgraded to a free account but am still only getting the uk option against my country. How do...
Spotify Legend
498 Views
4 replies
0 likes
Minha assinatura não está funcionando. Porém. O pagamento foi feito.
Minha assinatura não está funcionando. Porém. O pagamento foi feito.
Spotify Legend
208 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Gear SportOperating SystemTizen My Question or Issue I cannot login to spotify app on samsung gear sport phone. I am facebook login user. Have tried multiple times, but keep getting message of "unable to login"
Plan Premium Country USA Device Samsung Gear Sport Operating System Tizen My Question or Issue I cannot login to spotify app on samsung gear sport phone. I am fac...
Spotify Legend
325 Views
1 replies
0 likes
Account was hacked and used by someone else. Now successfully recovered and protected, however, their music still remains in my play history for suggestions. How do I get rid of this? PlanPremiumCountry UKDeviceSamsung Galaxy 9Operating SystemAndroid
Account was hacked and used by someone else. Now successfully recovered and protected, however, their music still remains in my play history for suggestions. How do I get rid of this? Plan ...
Spotify Legend
1953 Views
1 replies
0 likes
PlanPremium - familyCountry UKDeviceDell G5 laptop and Hudl Android TabletOperating SystemWindows 10 and Android V6 My Question or Issue I try to link my daughters account with your facebook account for the 1st time. I get the following message on Wi...
Plan Premium - family Country UK Device Dell G5 laptop and Hudl Android Tablet Operating System Windows 10 and Android V6 My Question or Issue I try to link my ...
Spotify Legend
478 Views
1 replies
0 likes
I registed " 3 months of premium for 0,99$ ( 5.900d in Viet Nam). My credit card was charged. But when i checked, my account was still free. Then i tried to buy premium again. Although my money was taken twice, no receipts no premium. Sorry for my ba...
I registed " 3 months of premium for 0,99$ ( 5.900d in Viet Nam). My credit card was charged. But when i checked, my account was still free. Then i tried to buy premium again. Although my money was t...
Spotify Legend
240 Views
1 replies
0 likes
plan permium so over time i have deleted my facebook account that i used to start my spotify and i no longer have access to my student email address that was used as well. i am unable to log into my account and change any of my information or cancel ...
plan permium so over time i have deleted my facebook account that i used to start my spotify and i no longer have access to my student email address that was used as well. i am unable to log...
Spotify Legend
357 Views
1 replies
0 likes
I’m ive Had a spotify account premium for years now and my brother used the same Mac book for his free account, it seems that my premium is linked to him as when he logs on and I’m on I play a track and it plays on his and over rides what he is liste...
I’m ive Had a spotify account premium for years now and my brother used the same Mac book for his free account, it seems that my premium is linked to him as when he logs on and I’m on I play a track ...
Roadie
379 Views
1 replies
0 likes
PlanFreeCountry BulgariaDeviceiphone 6s galaxy tab sony bravia My Question or IssueI cant loggin in my account denso1989email *snip*when i try to reset the passwordim not receiveing email from spotify
Plan Free Country Bulgaria Device iphone 6s galaxy tab sony bravia My Question or Issue I cant loggin in my account denso1989 email *snip* when i try to reset the passw...
Roadie
549 Views
5 replies
0 likes
PlanFreeCountry PortugalDevice(Desktop)Operating System(Windows 10) My Question or IssueQUESTION 1 - I have installed a week ago and loaded music and added some more. I imported music from other platforms and have over 2000 songs on spotify. The sect...
Plan Free Country Portugal Device (Desktop) Operating System (Windows 10) My Question or Issue QUESTION 1 - I have installed a week ago and loaded music and added s...
Roadie
420 Views
5 replies
0 likes
PlanPremiumCountryUKDeviceiPhone 6s Plus and Asus laptopOperating System(iOS 10, Windows 10) My Question or IssueWhen I went to use the app recently I found I had been logged out and had to log back in. I couldn't remember my password, so reset it an...
Plan Premium Country UK Device iPhone 6s Plus and Asus laptop Operating System (iOS 10, Windows 10) My Question or Issue When I went to use the app recently I found I had been logged...
Regular
786 Views
2 replies
0 likes
PlanPremiumCountry United StatesDeviceiPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am seething. I've had student premium for like two years now. I just deleted my facebook and as a result my spotify is gone. I...
Plan Premium Country United States Device iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am seething. I've had student premium fo...
Casual Listener
315 Views
2 replies
0 likes
PlanPremiumCountryUK Device PC My Question or Issue I can log in to my account and use Spotify, but I cannot open 'Account' from the sub-menu that is next to my username
Plan Premium Country UK Device PC My Question or Issue I can log in to my account and use Spotify, but I cannot open 'Account' from the sub-menu that is n...
Casual Listener
745 Views
2 replies
0 likes
Don't know what the devs are working on, but your UI is still a broken mess, some 3-4 years later. Go to any playlist, scroll down to recommended songs and spam the update button 3 times in a row, then quickly click on a song in the list and you'll f...
Don't know what the devs are working on, but your UI is still a broken mess, some 3-4 years later. Go to any playlist, scroll down to recommended songs and spam the update button 3 times in ...
Not applicable
291 Views
1 replies
0 likes
PlanFamily PremiumCountryUSADeviceDesktop PCOperating SystemWindows 10, Edge browser. My Question or IssueHi - I created an account so I could sign up for a family plan for my family. Since I left the "What should we call you?" field blank, it assign...
Plan Family Premium Country USA Device Desktop PC Operating System Windows 10, Edge browser. My Question or Issue Hi - I created an account so I could sign up for a family plan for m...
Not applicable
265 Views
1 replies
0 likes
PlanPremiumCountry PLDevice(iPhone, PS4) My Question or Issue HiI am sending an invitation to a family member.Mail "You have an invitation to a Premium Plan for the family!" comes to the mailbox. Until then, everything is working properly.After click...
Plan Premium Country PL Device (iPhone, PS4) My Question or Issue Hi I am sending an invitation to a family member. Mail "You have an invitation to a Premium Plan...
Roadie
243 Views
1 replies
0 likes
