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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9956 Views
  • 3 replies
  • 9 likes
  • Security
  • 9956 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497030 Views
  • 982 replies
  • 112 likes
  • Account
  • 497030 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214176 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214176 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122785 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122785 Views
  • 72 replies
  • 12 likes

Profile Naming

I made the transition from trial to Premium recently and found that I am stuck with a very random assortment of numbers as my profile name (do not have a social media account to link to and was not offered option originally to name my profile). Not t...

  • Casual Listener
  •   I made the transition from trial to Premium recently and found that I am stuck with a very random assortment of numbers as my profile name (do not have a social media account to link to and w...
  • Jose_M
  • Spotify Star
  • 932 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
  • 932 Views
  • 4 replies
  • 1 likes

Spotify for artists

Good morning,I’m writing because I need help with “Spotify for artists”. Last week my label uploaded my first song on Spotify, I tried immediately to claim my profile but without success. At the first time I didn’t find my name so I copied the artist...

  • Newbie
  • Good morning, I’m writing because I need help with “Spotify for artists”. Last week my label uploaded my first song on Spotify, I tried immediately to claim my profile but without success. At the fi...
  • Maxim
  • Spotify Star
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution My profile doesn't appear in searches

Plan Free Spain Operating System (iOS 10) My Question or Issue Hello, I have problem to find my account when I search in Spotify. My account name inside the program is "" and I have also a created list, but I can't find anything inside Spotify. When ...

  • Newbie
  • Plan Free Spain     Operating System (iOS 10)   My Question or Issue  Hello, I have problem to find my account when I search in Spotify. My account name insid...
  • Daisy
  • Spotify Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 396 Views
  • 1 replies
  • 0 likes

I would like two identical accounts that are syncronised.

Hello,I have a family account.I would like two identical accounts that are syncronised.I would like to sync all playlists on the two accounts.If a song is added to a playlist on account 1, it gets added to the sync'd playlist on account 2.And if a pl...

  • Newbie
  •   Hello, I have a family account. I would like two identical accounts that are syncronised. I would like to sync all playlists on the two accounts. If a song is added to a playlist on accou...
  • Mantisentil
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fout in titel waardoor zoekactie mislukt

In de titel van de song van Peggy Lee: My Dear Acquaintance (A Happy New Year) staat een fout. Er staat: .. Aquaintance.. (dus zonder c na de A). Daardoor is het nummer onvindbaar en komt het bijvoorbeeld ook niet mee als op de titel van de song gezo...

  • Casual Listener
  • In de titel van de song van Peggy Lee: My Dear Acquaintance (A Happy New Year) staat een fout. Er staat: .. Aquaintance.. (dus zonder c na de A). Daardoor is het nummer onvindbaar en komt het bijvoor...
  • Guido
  • Spotify Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Other
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't recall my account details

PlanPremiumCountry PolandDeviceSamsung S8+Operating SystemAndroid My Question or IssueHi! I've a problem with my account. I don't remeber any login details, but i am logged at my samsung. I could change the account by simple way, but there is premium...

  • Newbie
  • Plan Premium Country  Poland Device Samsung S8+ Operating System Android   My Question or Issue Hi!  I've a problem with my account. I don't remeber any login details, but i...
  • Guido
  • Spotify Legend
  • 695 Views
  • 6 replies
  • 0 likes
  • Account
  • 695 Views
  • 6 replies
  • 0 likes

Superuser Contribution poisonh

PlanPremiumCountryEspaña Operating SystemWindows 10 Buenos días, tengo un problema al instalar spotify, y es que al descargarme el archivo dese la web, una vez le doy a instalar, todo correcto hasta que llega al final de esta misma, y desaparece, no ...

  • Newbie
  •   Plan Premium Country España     Operating System Windows 10   Buenos días, tengo un problema al instalar spotify, y es que al descargarme el archivo dese la web, una v...
  • Guido
  • Spotify Legend
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 469 Views
  • 1 replies
  • 0 likes

Spotify Hifi

Hi! Heard about Spotify Hifi. That you are testing this. I would really like to try it out! Since I am a long time faithful customer. Please?

  • Casual Listener
  • Hi!   Heard about Spotify Hifi. That you are testing this. I would really like to try it out! Since I am a long time faithful customer. Please? 🙂  
  • rowland2016
  • Casual Listener
  • 90801 Views
  • 588 replies
  • 122 likes
  • Account
  • 90801 Views
  • 588 replies
  • 122 likes

Superuser Contribution Nightmare while traveling with Family Premium

HiMy friends and I started a family account in Denmark two years ago. It was awesome and everything worked perfectly until this month. The plan owner moved to Germany and had a problem with a bank card - and all of us could not use our accounts all o...

  • Newbie
  • Hi My friends and I started a family account in Denmark two years ago. It was awesome and everything worked perfectly until this month. The plan owner moved to Germany and had a problem with a bank ...
  • Guido
  • Spotify Legend
  • 442 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 442 Views
  • 1 replies
  • 0 likes

Account name no longer connected to Facebook

Hi about a week ago my account name changed from my Facebook account to a string of 10 numbers, even though I've had my account for years. I've tried logging out and back in with my facebook account on all devices and it still shows my account name a...

  • Newbie
  • Hi about a week ago my account name changed from my Facebook account to a string of 10 numbers, even though I've had my account for years. I've tried logging out and back in with my facebook account ...
  • Jose_M
  • Spotify Star
  • 329 Views
  • 1 replies
  • 1 likes
  • Account
  • 329 Views
  • 1 replies
  • 1 likes

Solved!! Change showing name

PlanPremiumCountry NorwayDeviceiPhone 7Operating SystemiOS 12.1. My Question or Issue Hi! When my dad was paying for my account he logged in with his facebook. His "showing" name was then his name. I wanted to have this changed when I started paying ...

  • Newbie
  • Plan Premium Country  Norway Device iPhone 7 Operating System iOS 12.1.   My Question or Issue  Hi! When my dad was paying for my account he logged in with his facebook. His ...
  • OneByBoo
  • Roadie
  • 672 Views
  • 1 replies
  • 0 likes
  • Account
  • 672 Views
  • 1 replies
  • 0 likes

Solved!! reset password link does not work

PlanPremiumCountry CanadaDevicelaptopOperating SystemAndroid My Question or Issue So my mother has forgotten the password to her account and after receiving the link in her email to reset the password, it brings up an Error 404 message. She tried to ...

  • Casual Listener
  • Plan Premium Country  Canada Device laptop Operating System Android   My Question or Issue  So my mother has forgotten the password to her account and after receiving the lin...
  • Billy-J
  • Spotify Star
  • 3863 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 3863 Views
  • 3 replies
  • 0 likes

old email account

PlanPremiumCountry uk My Question or Issue My premium account is linked to an old email address. I cannot remember my password and cannot reset it because my linked email address is old. What do I do?

  • Visitor
  • Plan Premium Country  uk     My Question or Issue  My premium account is linked to an old email address. I cannot remember my password and cannot reset it because my linked...
  • Keanu_C
  • Community Legend
  • 745 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 745 Views
  • 1 replies
  • 0 likes

Changing email via Facebook

Hi, when I originally signed up for Spotify, I did it with my Facebook account and since then I've changed my email. I've changed my email through Facebook and have also gone into Facebook Apps and Websites, where it says my spotify email is my curre...

  • Casual Listener
  • Hi, when I originally signed up for Spotify, I did it with my Facebook account and since then I've changed my email. I've changed my email through Facebook and have also gone into Facebook Apps and W...
  • Jᴀᴄᴋ
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • Login
  • 280 Views
  • 1 replies
  • 0 likes

Cannot get accounts family been invited

PlanPremiumCountry Spain, ESDeviceHuawei p20 proOperating SystemAndroid My Question or IssueMy family members can not enter to premium account

  • Newbie
  • Plan Premium Country  Spain, ES Device Huawei p20 pro Operating System Android    My Question or Issue My family members can not enter to premium account
  • Jᴀᴄᴋ
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • Account
  • 254 Views
  • 1 replies
  • 0 likes

No Password Reset Email Sent

PlanPremiumCountry USADevice Operating System My Question or IssueI can’t login into my account because I am not receiving password reset emails to any of my inboxes. I have two Spotify accounts, one is an old free account, and one is a premium accou...

  • Newbie
  • Plan Premium Country  USA Device   Operating System     My Question or Issue I can’t login into my account because I am not receiving password reset emails to any of my ...
  • Jᴀᴄᴋ
  • Roadie
  • 375 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 375 Views
  • 2 replies
  • 0 likes

can you change my country please?

Hi,I can't change my country, I can only choose USA (even if my IP says I'm in Germany), could you unlock my country please?Thanks PlanFree/PremiumCountry Germany

  • Newbie
  • Hi, I can't change my country, I can only choose USA (even if my IP says I'm in Germany), could you unlock my country please? Thanks     Plan Free/Premium Country  Germany ...
  • Quacka1
  • Roadie
  • 391 Views
  • 2 replies
  • 0 likes
  • Account
  • 391 Views
  • 2 replies
  • 0 likes

Can't get access to my spotify artist account

I have applied for spotify for artists 3 times now, and have gotten denied for not enough information validating that it is me that owns the songs and the artist profile. I have made a twitter, and posted the same email i use for my artist profile wi...

  • Newbie
  •    I have applied for spotify for artists 3 times now, and have gotten denied for not enough information validating that it is me that owns the songs and the artist profile. I have made a ...
  • Quacka1
  • Roadie
  • 760 Views
  • 1 replies
  • 0 likes
  • Account
  • 760 Views
  • 1 replies
  • 0 likes

Problema conectando cuenta Spotify Premium con Echo Dot

Tengo una cuenta de Spotify Premium Familiar y mi dispositivo Echo Dot (3ra generación) no la reconoce. Me dice que para usar Spotify debo tener una cuenta Premium. PlanPremium FamilyCountryMexico

  • Newbie
  • Tengo una cuenta de Spotify Premium Familiar y mi dispositivo Echo Dot (3ra generación) no la reconoce. Me dice que para usar Spotify debo tener una cuenta Premium.    Plan Premium&...
  • Quacka1
  • Roadie
  • 904 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 904 Views
  • 1 replies
  • 0 likes

Deleting account without having access to email address

I have a Premium account that is associated with an email address that I no longer have access to (it was a student account and I lost access to it when I graduated). I can't remember the password to the account so I can't sign in with it to any new ...

  • Newbie
  •     I have a Premium account that is associated with an email address that I no longer have access to (it was a student account and I lost access to it when I graduated).  I can't re...
  • Jᴀᴄᴋ
  • Roadie
  • 26091 Views
  • 1 replies
  • 0 likes
  • Account
  • 26091 Views
  • 1 replies
  • 0 likes