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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4284 Views
  • 0 replies
  • 9 likes
  • Security
  • 4284 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463026 Views
  • 974 replies
  • 110 likes
  • Account
  • 463026 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204903 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204903 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112796 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112796 Views
  • 72 replies
  • 12 likes

Favourite artists and songs disappeared after upgrading to premium

Hi, I was using Spotify free for some time and tagged some artits and songs as favourites. once I upgrade to premium I lost all of them.Can my favourite artists and songs be restored? Thanks!

  • Newbie
  • Hi,   I was using Spotify free for some time and tagged some artits and songs as favourites. once I upgrade to premium I lost all of them. Can my favourite artists and songs be restored? &nb...
  • Noah
  • Spotify Star
  • 666 Views
  • 1 replies
  • 0 likes
  • Account
  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify account disabled and getting no help

Hi there, I'm on a fake account because I can't log in to my actual premium Spotify account. I need some help as I can't seem to contact ANYONE about this as no one is replying to my emails and all my browsers say "Too many redirects" everytime I cli...

  • Newbie
  •     Hi there,   I'm on a fake account because I can't log in to my actual premium Spotify account.    I need some help as I can't seem to contact ANYONE about this as n...
  • Daisy
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account got deleted for no reason

Hi. For some reason Spotify thinks I'm abroad and now tells me i cannot log in because my account has been used over 14 days. I need my old songs and playlists back. PLEASE HELP!!!

  • Newbie
  • Hi. For some reason Spotify thinks I'm abroad and now tells me i cannot log in because my account has been used over 14 days. I need my old songs and playlists back. PLEASE HELP!!!
  • Daisy
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Can't change my country because of the e-mail (?)

PlanFreeCountryRussia (VPN Netherlands)DevicePCOperating SystemWindows 7My Question or Issue I'm using VPN to have a Netherlands IP-address since Spotify is not available in Russia. When I created the account I had the UK IP-address. Later I got an e...

  • Visitor
  • Plan Free Country Russia (VPN Netherlands) Device PC Operating System Windows 7 My Question or Issue   I'm using VPN to have a Netherlands IP-address since Spotify is not available in ...
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Spotify account does not link with Facebook

Hello, For a while now I'm trying to connect my Spotify account to Facebook but I cannot manage. In the Spotify app on Windows (from the store) I go to settings and click the connect to Facebook and successfully login, however my username on Spotify ...

  • Casual Listener
  • Hello,   For a while now I'm trying to connect my Spotify account to Facebook but I cannot manage. In the Spotify app on Windows (from the store) I go to settings and click the connect to Face...
  • Jose_M
  • Spotify Star
  • 720 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
  • 720 Views
  • 7 replies
  • 1 likes

Superuser Contribution Concert set range?

Ok, I'm not completly sure this is the right spot to post this, but i couldnt find anywhere else that I could post that would make more sense. So here's the issue, thanks to spotifys **bleep**ery i missed out on a concert from one of my favorite band...

  • Newbie
  • Ok, I'm not completly sure this is the right spot to post this, but i couldnt find anywhere else that I could post that would make more sense. So here's the issue, thanks to spotifys **bleep**ery i m...
  • Daisy
  • Spotify Legend
  • 437 Views
  • 1 replies
  • 1 likes
  • Other
  • 437 Views
  • 1 replies
  • 1 likes

Amazon Echo name incorrect in all Spotify devices set up using Spotify Connect

Up until this morning, when I wanted to use Spotify connect to play Spotify via my Amazon Echo, I would choose the device in the Spotify Connect menu called "Megmo's Echo." This is what the Echo device is called in the Alexa app under Settings.This m...

  • Newbie
  • Up until this morning, when I wanted to use Spotify connect to play Spotify via my Amazon Echo, I would choose the device in the Spotify Connect menu called "Megmo's Echo." This is what the Echo devi...
  • ethan222
  • Casual Listener
  • 10452 Views
  • 1 replies
  • 6 likes
  • Other
  • 10452 Views
  • 1 replies
  • 6 likes

Trouble with logging in

I had to create a new account using a secondary email in order to post this. Something is wrong with my original account: *snip* When I tried logging in, it said the user does not have an active account. I tried resetting the password multiple times ...

  • Newbie
  • I had to create a new account using a secondary email in order to post this.   Something is wrong with my original account: *snip*   When I tried logging in, it said the user does not h...
  • Billy-J
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

could not log in to email

PlanPremiumCountryUSADevice(iPhone Operating System(iOS 10.) My Question or IssueMy spotify premium account is linked to facebook, however I could not log in to my facebook email because I forgot the password and I tried anything but I could not reco...

  • Newbie
  • Plan Premium Country USA Device (iPhone 😎 Operating System (iOS 10.)   My Question or Issue My spotify premium account is linked to facebook, however I could not log in to my facebook...
  • Billy-J
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! Recovering an account

PlanPremium trialCountryCanada My Question or Issue I recently made an account, around the beginning of November, so I could listen to music without wifi. I wanted a free premium trial, so I put in all my information and I will be charged in early De...

  • Newbie
  •   Plan Premium trial Country Canada   My Question or Issue  I recently made an account, around the beginning of November, so I could listen to music without wifi. I wanted a fre...
  • Noah
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 307 Views
  • 1 replies
  • 0 likes

My account Shows that it is associated with fido,

My account was associated with Fido, But I have asked the fido to cancel that, but it still shows that my account is associated with fido. please help me with that

  • Newbie
  • My account was associated with Fido, But I have asked the fido to cancel that, but it still shows that my account is associated with fido. please help me with that
  • Maxim
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Label Account

Hello, I want to create my Verified Label Account on Spotify, I am registered with an Account but the Username only has letters and numbers, How can I change my username into a real username? like CVPAgency? and how can I verify my label?

  • Casual Listener
  • Hello, I want to create my Verified Label Account on Spotify, I am registered with an Account but the Username only has letters and numbers, How can I change my username into a real username? like CV...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 283 Views
  • 1 replies
  • 0 likes

Want to stop payment.

So I paid for spotify through another e-mail that I can't get into either the e-mail account for the spotify and I can't get into the spotify account. I am tired of paying for something that I can't even log into and use. What do I do in this situati...

  • Newbie
  • So I paid for spotify through another e-mail that I can't get into either the e-mail account for the spotify and I can't get into the spotify account. I am tired of paying for something that I can't ...
  • Noah
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no premium (tried the troubleshooting page but didnt work)

Plan Premium Country Vietnam Device Samsung Galaxy 9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I recently found out that I've been charged monthly by Spotify, but Im not getting premium, I've tried all on the ...

  • Casual Listener
  • Plan Premium Country  Vietnam Device Samsung Galaxy 9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hi,   I recent...
  • Daisy
  • Spotify Legend
  • 876 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 876 Views
  • 10 replies
  • 0 likes

Superuser Contribution Where is my premium?

Hi everyone. I just bought today Premium for students. The problem is that I don`t have premium but money have been taken. What Am I supposed to do?

  • Newbie
  • Hi everyone. I just bought today Premium for students. The problem is that I don`t have premium but money have been taken. What Am I supposed to do?   </mod snip payment details>
  • Daisy
  • Spotify Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Deactivation

So, I want to start all over on my Spotify and just completely begin a new account. I have tried to delete my Spotify account permanently, but my cancellation email is not coming in. It is a Spotify account that was made with Facebook, but I just wan...

  • Newbie
  • So, I want to start all over on my Spotify and just completely begin a new account. I have tried to delete my Spotify account permanently, but my cancellation email is not coming in. It is a Spo...
  • Daisy
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi how can I change country settings ? Moved from Canada to Belgium, I can't change account settings

Hi I recntly moved from Canda to Belgium and I'm not able to change my account settings. I can't change my credit card because it doesn't accept my Belgian card and I can't change country without changing my payment method. Any suggestions ?Thank you

  • Newbie
  • Hi I recntly moved from Canda to Belgium and I'm not able to change my account settings. I can't change my credit card because it doesn't accept my Belgian card and I can't change country without cha...
  • Daisy
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution not able to change my country location

I have looked at the issues from other users and tried to use the answers from their questions to solve mine, but with no luck... I am not able to change it under subscription or under my profile. please help

  • Newbie
  • I have looked at the issues from other users and tried to use the answers from their questions to solve mine, but with no luck... I am not able to change it under subscription or under my profil...
  • Daisy
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • Account
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account problems

I have premium account which is paying every month but I didn't use premium account.It seems free account. But there is account like in linked my Facebook account. But I am not also entering this account. Please help me .It's complicated. According t...

  • Newbie
  • I have premium account which is paying every month but I didn't use premium account.It seems free account. But there is account like in linked my Facebook account. But I am not also entering this acc...
  • Daisy
  • Spotify Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
  • 323 Views
  • 1 replies
  • 0 likes