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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290755 Views

529 replies

34 likes

Account
Free
  • 290755 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13677 Views

6 replies

11 likes

Security
  • 13677 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541062 Views

990 replies

114 likes

Account
  • 541062 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129655 Views

74 replies

12 likes

Account
Login
Premium
  • 129655 Views
  • 74 replies
  • 12 likes

Saved songs disappeared

Hi everyone,Someone or something accessed my account and deleted all my saved songs, I have changed my password and logged my account off from all devices, but ALL my saved music is gone.I like to store music by pressing save without putting them in ...

Newbie

    Hi everyone, Someone or something accessed my account and deleted all my saved songs, I have changed my password and logged my account off from all devices, but ALL my saved music is...

Maxim

Spotify Star

284 Views

1 replies

0 likes

Account
Other
Premium
  • 284 Views
  • 1 replies
  • 0 likes

Solved!! About Analytics of my playlist

PlanPremiumCountryJapan DeviceWindows pc, Xperia z5 premiumOperating SystemWindows10 Android7.1.1 My Question or Issue I'd like to check the trends of people following their playlists and the variation values ​​of followers. But I do not know how to ...

Music Fan

Plan Premium Country Japan  Device Windows pc, Xperia z5 premium Operating System Windows10 Android7.1.1   My Question or Issue  I'd like to check the trends of people follow...

Maxim

Spotify Star

4177 Views

2 replies

0 likes

Account
Other
  • 4177 Views
  • 2 replies
  • 0 likes

My account was hacked for a few months. Now all suggested songs arent mine.

My account was hacked by a French dude for a few months now all of my playlists and suggested songs, release radar etc are majority French stuff. Any way to get around this?

Newbie

  My account was hacked by a French dude for a few months now all of my playlists and suggested songs, release radar etc are majority French stuff. Any way to get around this?  

Billy-J

Spotify Star

247 Views

1 replies

0 likes

Account
  • 247 Views
  • 1 replies
  • 0 likes

Year in music (2018 wrapped)

Hello Is Spotify no longer sending out e-mails at the end of the year with stats about what you listened to? I didn't receive one this year. But I did find this 2018 wrapped page but when it loaded it was just empty. Is it something with my account? ...

Regular

Hello   Is Spotify no longer sending out e-mails at the end of the year with stats about what you listened to? I didn't receive one this year. But I did find this 2018 wrapped page but when it...

Billy-J

Spotify Star

648 Views

3 replies

0 likes

Other
  • 648 Views
  • 3 replies
  • 0 likes

Someone is Hacking Me!!!!!!!!!!!

PlanPremium Student Country USA DeviceSamsung Galaxy S8+, Lenovo ThinkPad, PS4, Samsung Galaxy Watch My Question or Issue Someone is logging into my account and stopping my music to play some weird/creepy stuff i would like to change my account but i...

Newbie

  Plan Premium Student   Country  USA   Device Samsung Galaxy S8+, Lenovo ThinkPad, PS4, Samsung Galaxy Watch   My Question or Issue  Someone is logging into ...

user-removed

Not applicable

291 Views

1 replies

0 likes

Account
Login
Security
Unlimited
  • 291 Views
  • 1 replies
  • 0 likes

Cannot link my facebook to spotify

PlanPremiumCountryThe NetherlandsDevice(Desktop/Oneplus 6)Operating System(Android, Windows 10) My Question or IssueI have a spotify premium account 115136601 (username). I want this account to be linked with my facebook, so when I login with faceboo...

Visitor

Plan Premium Country The Netherlands Device (Desktop/Oneplus 6) Operating System (Android, Windows 10)   My Question or Issue I have a spotify premium account 115136601 (username)...

OneByBoo

Roadie

335 Views

1 replies

0 likes

Account
Login
Premium
  • 335 Views
  • 1 replies
  • 0 likes

Can't link account to Facebook

I had created another account with Facebook that I now never use, and now I cannot link my current Spotify account to Facebook. What can I do?

Casual Listener

I had created another account with Facebook that I now never use, and now I cannot link my current Spotify account to Facebook. What can I do?

OneByBoo

Roadie

337 Views

3 replies

0 likes

Account
Login
  • 337 Views
  • 3 replies
  • 0 likes

Solved!! Spammails (Passwordreset)

Dear Community, do you guys have any idea why I get spammed with e-mails to reset my password right now? I got 9 e-mails in the last 40 minutes, even tho I just reset my password (not by clicking any links in the e-mails tho) and when I got back in i...

Casual Listener

Dear Community,   do you guys have any idea why I get spammed with e-mails to reset my password right now? I got 9 e-mails in the last 40 minutes, even tho I just reset my password (not by cli...

Sebasty

Community Legend

9497 Views

5 replies

0 likes

Account
Security
  • 9497 Views
  • 5 replies
  • 0 likes

Can't access account

Plan Premium Country Canada Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi there, I have two accounts, I'm using an old account right now because it was the only one I could access. I have a Premium a...

Newbie

  Plan Premium Country Canada   Device iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi there, I have...

Maxim

Spotify Star

479 Views

1 replies

1 likes

Account
  • 479 Views
  • 1 replies
  • 1 likes

Ranodm device in Spotify Connect

when I open Spotify there is always this random song playing that stops me from playing what I want to play. it says it is playing form some web player on chrome. but it's not my device. I tried logging out of all devices and changing my password but...

Casual Listener

when I open Spotify there is always this random song playing that stops me from playing what I want to play. it says it is playing form some web player on chrome. but it's not my device. I tried logg...

dmoney23

Regular

473 Views

5 replies

0 likes

Account
Other
Security
  • 473 Views
  • 5 replies
  • 0 likes

Can't log into my other account with premium,

Alright, so I signed up for the spotify premium with hulu about 3 months ago. I'm not able to sign into my Spotify anywhere else other than my phone, and the Hulu account I have associated with it no longer is active. Hulu still says I need to subscr...

Visitor

Alright, so I signed up for the spotify premium with hulu about 3 months ago. I'm not able to sign into my Spotify anywhere else other than my phone, and the Hulu account I have associated with it no...

Billy-J

Spotify Star

271 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 271 Views
  • 1 replies
  • 0 likes

Cannot reset password on one of two accounts

PlanPremiumCountry PortugalDeviceiPhone 7, iPad and PCOperating System(Latest IOS and Windows My Question or Issue I currently have two accounts on Spotify. One free, which I'm using now to open this topic and a Premium in a Spotify Family Plan. The ...

Casual Listener

Plan Premium Country  Portugal Device iPhone 7, iPad and PC Operating System (Latest IOS and Windows 😎   My Question or Issue  I currently have two accounts on Spotify. One ...

Jose_M

Spotify Star

692 Views

4 replies

0 likes

Account
Security
  • 692 Views
  • 4 replies
  • 0 likes

Setting up a Spotify Artist Profile

So I recently released my first song along with two other artists who already have an artist account on Spotify. The song was released under the lable EDM.COM. On the signing they asked for the artist profile which I couldn't provide but I am not abl...

Casual Listener

  So I recently released my first song along with two other artists who already have an artist account on Spotify. The song was released under the lable EDM.COM. On the signing they asked for t...

Maxim

Spotify Star

365 Views

3 replies

0 likes

Account
Other
  • 365 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recent activity not updating

PlanPremiumCountryHungary Operating SystemAndroid Nougat, Windows 7 My Question or Issue Since the past two weeks my recent activity became empty on all devices, both of which say: "No recent activity. Check out some new music now." (I listen to musi...

Visitor

  Plan Premium Country Hungary   Operating System Android Nougat, Windows 7   My Question or Issue  Since the past two weeks my recent activity became empty on all devic...

Peter

Spotify Legend

2062 Views

5 replies

2 likes

Account
Premium
Subscription
  • 2062 Views
  • 5 replies
  • 2 likes

Solved!! Eligibility 3 months for $0.99

Hi, so I had a Premium for Student plan for $5 a month. It recently expired and auto-renewed for the basic Premium service for $10 a month. My question is, was I eligible for the 3 months for $0.99 offer for the Premium service? I understand I had Pr...

Casual Listener

Hi, so I had a Premium for Student plan for $5 a month. It recently expired and auto-renewed for the basic Premium service for $10 a month. My question is, was I eligible for the 3 months for $0.99 o...

waldo621

Casual Listener

629 Views

2 replies

0 likes

Premium
Subscription
  • 629 Views
  • 2 replies
  • 0 likes

Unable to reset my son's new spotify account

PlanPremiumAustralia I have signed my son up to spotify with a new account and invited him to the Family Plan ("invite pending"). I am unable to log him in to accept the invitation and attempting to reset the password does not seem to work at all (I ...

Newbie

Plan Premium Australia     I have signed my son up to spotify with a new account and invited him to the Family Plan ("invite pending"). I am unable to log him in to accept the invitati...

Maxim

Spotify Star

649 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 649 Views
  • 1 replies
  • 0 likes

My account was hacked

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 8 My account was hacked. I discovered this because the player was changing the songs by itself and playing on another device. So I disconnected all the devices and changed my password.Ok, ...

Casual Listener

Plan Premium Country Brazil  Device Desktop Operating System Windows 8   My account was hacked. I discovered this because the player was changing the songs by itself and playing on...

mariustholen

Music Fan

421 Views

2 replies

0 likes

Account
Login
Premium
Security
  • 421 Views
  • 2 replies
  • 0 likes

Username Rabdom Letters/Numbers

PlanPremiumCountryUS DeviceSamsung Galaxy Note 8Operating SystemWindows 10 My Question or Issue When viewing my playlists it shows my username (MxxTrash) for a second and then it switches to numbers and letters. In my account, it says those numbers a...

Newbie

Plan Premium Country US  Device Samsung Galaxy Note 8 Operating System Windows 10   My Question or Issue  When viewing my playlists it shows my username (MxxTrash) for a seco...

Luke

Spotify Star

343 Views

1 replies

2 likes

Account
  • 343 Views
  • 1 replies
  • 2 likes

Missing artists albums

FamilyFree/PremiumCountry USADeviceSamsung GalaxyOperating SystemAndroid My Question or Issue A Pale Horse Named Death are missing their first two albums. I had them downloaded on spotify and now that is gone also. When I go to artist page thry only ...

Newbie

Family Free/Premium Country  USA Device Samsung Galaxy Operating System Android    My Question or Issue  A Pale Horse Named Death are missing their first two albums.&nbs...

OneByBoo

Roadie

266 Views

1 replies

0 likes

Account
  • 266 Views
  • 1 replies
  • 0 likes

Facebook name as Display name

Hello! I would like to know if there is a possible way to remove my username, which i don't like that much and display my Facebook name instead. I've linked my Facebook account and my profile picture shows as normal but other people see me as my user...

Visitor

Hello! I would like to know if there is a possible way to remove my username, which i don't like that much and display my Facebook name instead. I've linked my Facebook account and my profile pi...

OneByBoo

Roadie

452 Views

3 replies

0 likes

Account
  • 452 Views
  • 3 replies
  • 0 likes