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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 335189 Views
  • 890 replies
  • 105 likes
  • Account
  • 335189 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147857 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147857 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 86044 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 86044 Views
  • 68 replies
  • 9 likes

Superuser Contribution I may have created new acct whilst trying to sign into prem. Acct now i cant get prem. To work

Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stuck on the free trial mode PlanFree/PremiumS8Operati...

  • Newbie
  • Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stu...
  • Melody
  • Community Manager
  • 661 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 661 Views
  • 2 replies
  • 0 likes

Loggin in problem?!

PlanFree/PremiumCountryUnited KingdomDeviceiPhone 7 plus and LenovoMy Question or IssueSo I tried logging in with my email on my laptop and my phone, however, it said that there was an error. I guessed that I couldn't remember my password, so I reset...

  • Visitor
  • Plan Free/Premium Country United Kingdom Device iPhone 7 plus and Lenovo My Question or Issue So I tried logging in with my email on my laptop and my phone, however, it said that there was an ...
  • Billy-J
  • Spotify Star
  • 618 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar cuenta sin facebook y sin correo

PlanFree/PremiumCountry Mexico DeviceSamsung Galaxy 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Mi papá contrató Sptify y vinculó su cuenta a FB, pero perdió su celular y no recuerda el correo electrónico con el que ...

  • Newbie
  • Plan Free/Premium Country Mexico   Device Samsung Galaxy 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Mi papá contrató Sptify ...
  • SergioDavid
  • Roadie
  • 885 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 885 Views
  • 1 replies
  • 0 likes

E-mails received of services that I didnt ask for

PlanPremiumCountry BrazilDevice( Samsung Galaxy 8 / PC)Operating System( Android Oreo, Windows 10) My Question or Issue Hello, this morning I received 2 e-mails that I didnt ask for.1 - "We're gathering your Spotify personal data"Looks like that this...

  • Newbie
  • Plan Premium Country  Brazil Device ( Samsung Galaxy 8 / PC) Operating System ( Android Oreo, Windows 10)   My Question or Issue  Hello, this morning I received 2 e-mail...
  • Billy-J
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prenumation

PlanFree/PremiumCountry My Question or Issue Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgångar som jag har försökt att lyckats men har fortfarande inte free och det har dra...

  • Newbie
  • Plan Free/Premium Country     My Question or Issue   Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgån...
  • SergioDavid
  • Roadie
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 287 Views
  • 1 replies
  • 0 likes

Another persons name is on my account

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows My Question or Issue On the upper right of the Spotify Player is shows the name of someone I do not know. It says JenicaLee Rosete. My account is NOT connected to Facebook, I have cleared ...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop PC Operating System Windows   My Question or Issue  On the upper right of the Spotify Player is shows the name of someone I do not ...
  • cvlf_0-tspfbs
  • Casual Listener
  • 676 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 676 Views
  • 3 replies
  • 0 likes

Password Change

My Question or Issue HiI am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Possibly my account was hacked or something else. I don't remember my pasword to...

  • Newbie
  •     My Question or Issue  Hi I am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Poss...
  • Loxer
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Spotify with facebook, old profile pic (with ex)

I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlists etc. But the dicover weekly image annoys me as its a ...

  • Casual Listener
  • I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlis...
  • Loxer
  • Spotify Star
  • 1083 Views
  • 6 replies
  • 0 likes
  • Account
  • 1083 Views
  • 6 replies
  • 0 likes

Can i add my friends in my spotify family subscription?

I am planning to get a family subscription but none of my family use Spotify. Can I add my friends instead?

  • Newbie
  • I am planning to get a family subscription but none of my family use Spotify.  Can I add my friends instead? 
  • mariajoseluva
  • Music Fan
  • 18435 Views
  • 4 replies
  • 1 likes
  • Premium
    Subscription
  • 18435 Views
  • 4 replies
  • 1 likes

going from solo to family

PlanPremiumCountry AustraliaDeviceiphone6(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My family recently bought the family plann and i was wondering how i can connect my old spotify to it so i dont lose all of my songs?

  • Newbie
  • Plan Premium Country  Australia Device iphone6 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My family recently bought the family plann and i was wonder...
  • mariajoseluva
  • Music Fan
  • 1673 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1673 Views
  • 2 replies
  • 0 likes

I want to change my country from UK to Australia while still in UK.

Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?

  • Newbie
  • Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?
  • mariajoseluva
  • Music Fan
  • 524 Views
  • 2 replies
  • 0 likes
  • 524 Views
  • 2 replies
  • 0 likes

No permite a mi familiar aceptar mi invitacion a premium familiar

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue No me permite que un familiar acepte mi invitación a premium familiar a pesar de vivir en el mismo domicilio. Alguien podría ayudarme?

  • Newbie
  • Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  No me permite que un familiar acepte mi invitación a premium f...
  • mariajoseluva
  • Music Fan
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! Idk if my Account is hacked, Deleted, Or if I’m using wrong info.

PlanPremiumCountry United StatesDevice(iPhone 7+Operating System(iOS 10) My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve loved it. It’s been awesome for the past 3 days. But I just woke up to go to work t...

  • Visitor
  • Plan Premium Country  United States Device (iPhone 7+ Operating System (iOS 10)   My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve love...
  • Billy-J
  • Spotify Star
  • 470 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 470 Views
  • 4 replies
  • 0 likes

Analytics - Submit a song from your upcoming release.

Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says: There, you’ll have the option of selecting one unreleased song for playlist consideration and submitting it to our te...

  • Songwriter
  • Hi, on analytics.spotify under catalog it says: submit a song from your upcoming release. I clicked the learn more link and it says:  There, you’ll have the option of selecti...
  • Wardco
  • Songwriter
  • 2019 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 2019 Views
  • 4 replies
  • 0 likes

My MacBook Pro shows up TWICE as offline device. How can I get rid of one of them

PlanPremiumCountryUSA Device(Macbook Pro late 2016)Operating SystemOS X 10.13.6 My Question or IssueMy MacBook Pro shows up TWICE as offline device. How can I get rid of this one of them in order to not hit the 3 device limit?

  • Casual Listener
  • Plan Premium Country USA   Device (Macbook Pro late 2016) Operating System OS X 10.13.6   My Question or Issue My MacBook Pro shows up TWICE as offline device. How can I get...
  • Billy-J
  • Spotify Star
  • 804 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 804 Views
  • 5 replies
  • 0 likes

Cant activate premium family

HiPlanFree/PremiumCountry GermanyPhone HTC playOperating SystemAndroid My Question or Issue Hi, I can't activate premium even I got the email with an invite to the premium. My wife sent it several times and each time I couldn't activate and start the...

  • Newbie
  • Hi Plan Free/Premium Country  Germany Phone HTC play Operating System Android    My Question or Issue  Hi, I can't activate premium even I got the email with an invite...
  • Billy-J
  • Spotify Star
  • 345 Views
  • 1 replies
  • 1 likes
  • Premium
  • 345 Views
  • 1 replies
  • 1 likes

Problema account. Email disattivata

Ciao a tutti, ho il seguente problema:La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail non è più esistente e quindi mi da errore. Ho provato...

  • Newbie
  • Ciao a tutti, ho il seguente problema: La mail associata al mio precedente account é stata disattivata dal provider. Di conseguenza, non riesco più ad accedere al mio account spotify perché la mail ...
  • musicajet
  • Composer
  • 1482 Views
  • 1 replies
  • 0 likes
  • Account
  • 1482 Views
  • 1 replies
  • 0 likes

Account Hijacked

PlanFreeCountry USADeviceLaptopOperating SystemWindows 10 My Question or Issue Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin.Resetting the password on both Spotify and the attached email several times, logging out al...

  • Casual Listener
  • Plan Free Country  USA Device Laptop Operating System Windows 10   My Question or Issue  Random music keeps queueing up on Spotify, mostly Latin/LatinAmerican in origin. Res...
  • EthanS1
  • Community Legend
  • 398 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Security
  • 398 Views
  • 4 replies
  • 0 likes

How do I find out who the Premium for Family Owner is on my account?

PlanPremium My Question or Issue How do I find out who the Premium for Family Owner is on my account?

  • Newbie
  • Plan Premium     My Question or Issue   How do I find out who the Premium for Family Owner is on my account? 
  • Bittencourt
  • Spotify Star
  • 3957 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 3957 Views
  • 1 replies
  • 0 likes

Pagamento e Add membros

Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares? Pagamento via boleto.

  • Casual Listener
  • Acabei de pagar o plano Premium anual, quanto tempo leva para liberar? E depois como posso add os familiares?   Pagamento via boleto.
  • Bittencourt
  • Spotify Star
  • 388 Views
  • 4 replies
  • 0 likes
  • Account
  • 388 Views
  • 4 replies
  • 0 likes