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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8533 Views
  • 1 replies
  • 9 likes
  • Security
  • 8533 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476067 Views
  • 978 replies
  • 111 likes
  • Account
  • 476067 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208193 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208193 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119331 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119331 Views
  • 72 replies
  • 12 likes

Superuser Contribution New Releases Section for Followed Artists

Why is release radar find me a new songs from artist that i'm not familier with them ?I want to see only updates from my following..

  • Casual Listener
  • Why is release radar find me a new songs from artist that i'm not familier with them ? I want to see only updates from my following..
  • Katerina
  • Spotify Legend
  • 1031 Views
  • 1 replies
  • 3 likes
  • 1031 Views
  • 1 replies
  • 3 likes

Superuser Contribution Payment Charges

To whom it may concer, I was charged $119.99 from spotify yesterday. I am not sure why this is as when i went in to my subscriptions and it is saying that I am being charged just $9.99 per month. I am having a terrible time trying to reach someone to...

  • Newbie
  • To whom it may concer,  I was charged $119.99 from spotify yesterday. I am not sure why this is as when i went in to my subscriptions and it is saying that I am being charged just $9.99 per mon...
  • Katerina
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gedowngrade to free

My account suddenly downgraded tot free. I paid for a premium family account. How can I get my premium family account back?

  • Casual Listener
  • My account suddenly downgraded tot free. I paid for a premium family account. How can I get my premium family account back?  
  • Katerina
  • Spotify Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can`t delete my account. Final Email doesn`t appear.

Hey guys Today i`ve tried to finally delete my account. I've accepted all the terms but for some reason i don`t receive the Confirmation-Email to delete the account which is kinda frustrating and i have no idea why it doesn`t appear at all. Anybody e...

  • Newbie
  • Hey guys   Today i`ve tried to finally delete my account. I've accepted all the terms but for some reason i don`t receive the Confirmation-Email to delete the account which is kinda frustratin...
  • Katerina
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei conta premium e em seguida a familiar

Paguei a conta premium e somente depois que entrei na minha conta vi que teria que ser a familiar logo em seguida paguei a familiar tudo foi pago no cartao de credito, como faco para estornar o valor da premium e ficar somente a familiar

  • Newbie
  • Paguei a conta premium e somente depois que entrei na minha conta vi que teria que ser a familiar  logo em seguida paguei a familiar tudo foi pago no cartao de credito, como faco para estornar o...
  • Katerina
  • Spotify Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Premium
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution German: Zwei Accounts und Zugriffe

Hallo ich habe gestern gemerkt, dass ich zwei Accounts habe. Account A ist alt, hat kein Premium-Abo, nur wenige Playlists – hinterlegt ist meine Hauptmailadresse *snip* Account B ist der aktuelle Account, mit Premium-Abo, Playlists und ich bin via F...

  • Newbie
  • Hallo   ich habe gestern gemerkt, dass ich zwei Accounts habe.   Account A ist alt, hat kein Premium-Abo, nur wenige Playlists – hinterlegt ist meine Hauptmailadresse *snip*   Ac...
  • Katerina
  • Spotify Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Proof of Spotify security breach

For some reason, when I log on, it takes me to this account instead (I only have one account). My username is messed up, badges are gone, and everything! The only thing that is the same is my email (when I check 'account details'). Please help! My ot...

  • Regular
  • For some reason, when I log on, it takes me to this account instead (I only have one account). My username is messed up, badges are gone, and everything! The only thing that is the same is my email (...
  • Katerina
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Can't login to my account

PlanPremium / trailCountry MoroccoDeviceSamsung Galaxy J7Operating SystemAndroid My Question or Issue I used an email adress to create my account "cameliabid" then I went premium. I paid using my credit card and I didn't receive the email confirmatio...

  • Visitor
  • Plan Premium / trail Country  Morocco Device Samsung Galaxy J7 Operating System Android   My Question or Issue   I used an email adress to create my account "cameliabid" the...
  • arnavsareen123
  • Roadie
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 224 Views
  • 1 replies
  • 0 likes

Who do I pay for?

Kenneth from Denmark Hello SpotifyI can see that I pay for a membership of Spotify, but I do not know which profile I pay for? I do not use it Maybe it's one of my daughters. How do I figure out what I'm paying for? Yours sincerely

  • Newbie
  • Kenneth from Denmark   Hello Spotify I can see that I pay for a membership of Spotify, but I do not know which profile I pay for? I do not use it Maybe it's one of my daughters. How do I figu...
  • arnavsareen123
  • Roadie
  • 159 Views
  • 1 replies
  • 0 likes
  • Account
  • 159 Views
  • 1 replies
  • 0 likes

Customer ID

When searching help it asked me for my customer ID number to do a chat I cannot find it anywhere

  • Casual Listener
  • When searching help it asked me for my customer ID number to do a chat I cannot find it anywhere  
  • arnavsareen123
  • Roadie
  • 1381 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Subscription
  • 1381 Views
  • 1 replies
  • 0 likes

La página ha caducado, no existe o hubo un error

Cuando abro Spotify en mi notebook Lenovo V310 Core I7 en la página principal me aparecía La página no existe, caduco o hubo un error, y cuando iba a Radio me decía hubo un error, pero el resto de funciones me funcionan perfectamente. Cierro la app, ...

  • Gig Goer
  • Cuando abro Spotify en mi notebook Lenovo V310 Core I7 en la página principal me aparecía La página no existe, caduco o hubo un error, y cuando iba a Radio me decía hubo un error, pero el resto de fu...
  • LaloPech
  • Songwriter
  • 847 Views
  • 1 replies
  • 0 likes
  • Account
  • 847 Views
  • 1 replies
  • 0 likes

Solved!! Account Hijack

My account appears to be hijacked this guy seems to really like rap i have changed passwords multiple times logged out every account nothing is working I am at a lossI infoIm on premiumLive in CanadaAnd im on android with a samsung s8 but i assume th...

  • Newbie
  • My account appears to be hijacked this guy seems to really like rap i have changed passwords multiple times logged out every account nothing is working I am at a loss I info Im on premium Live in ...
  • Axgk
  • Regular
  • 635 Views
  • 2 replies
  • 0 likes
  • Premium
    Security
  • 635 Views
  • 2 replies
  • 0 likes

I don't want to see my country's recommended music

I live in Poland but i don't listen to polish music and I don't want to see polish albums when I search for new releases, is there any way to change my country without canceling the subscription?

  • Newbie
  •    I live in Poland but i don't listen to polish music and I don't want to see polish albums  when I search for new releases,  is there any way to change my country without cance...
  • OneByBoo
  • Roadie
  • 531 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 531 Views
  • 1 replies
  • 1 likes

Solved!! Friends cannot find my profile and I cannot find friends

My friends cannot find my Spotify profile through my Facebook name, as it appears as numbers. A couple weeks/months ago, I did opt out of Facebook to process my data and tailored ads -- which was when I noticed numbers for my username. I opted back i...

  • Casual Listener
  • My friends cannot find my Spotify profile through my Facebook name, as it appears as numbers.   A couple weeks/months ago, I did opt out of Facebook to process my data and tailored ads --&nbsp...
  • itsdude
  • Casual Listener
  • 526 Views
  • 6 replies
  • 0 likes
  • Account
    Free
  • 526 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't change location to anything other than Hong Kong

PlanFree/PremiumCountry SerbiaDeviceHuawei Honor 9 Lite Operating SystemWindows 10 My Question or Issue I started using spotify some time ago (several months at least) while i was in China, so my country of residence was set to Hong Kong. I am now ba...

  • Casual Listener
  • Plan Free/Premium Country    Serbia Device Huawei Honor 9 Lite   Operating System Windows 10   My Question or Issue  I started using spotify some time ago (severa...
  • Guido
  • Spotify Legend
  • 1226 Views
  • 7 replies
  • 0 likes
  • Account
  • 1226 Views
  • 7 replies
  • 0 likes

Superuser Contribution unable to change country/unable to log in

PlanFree Country Bahrain DeviceNokia 6.1 Operating SystemAndroid 8.1 Oreo My Question or Issue Originally, the problem was that whenever I attempted to log in, it would hang up and then log out after a few seconds. I thought this was a bug, and after...

  • Casual Listener
  •   Plan Free   Country  Bahrain   Device Nokia 6.1    Operating System Android 8.1 Oreo    My Question or Issue  Originally, the problem was ...
  • Guido
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 1 likes
  • Account
  • 245 Views
  • 1 replies
  • 1 likes

Superuser Contribution Nome dell'account

PlanPremium for FamilyCountry ItalyDeviceSamsung Galaxy S7Operating SystemAndroidMy Question or IssueCiao a tutti, da un po di tempo nel mio profilo spotify non spunta più il mio nome ma una serie di numeri. Avendo creato l'account da Facebook non po...

  • Casual Listener
  • Plan Premium for Family Country  Italy Device Samsung Galaxy S7 Operating System Android My Question or Issue Ciao a tutti,  da un po di tempo nel mio profilo spotify non spunta p...
  • Jemi
  • Spotify Legend
  • 1567 Views
  • 4 replies
  • 0 likes
  • Account
  • 1567 Views
  • 4 replies
  • 0 likes

Superuser Contribution FIND FRIENDS not showing any friends :(

Hello everyone, I've noticed this has been happening to my account for months but the issue just can't seem to sort itself out. I've posted about it before but wasn't able to get any help. When I scroll to the bottom of the friend activy tab and hit ...

  • Regular
  • Hello everyone,   I've noticed this has been happening to my account for months but the issue just can't seem to sort itself out.  I've posted about it before but wasn't able to get any h...
  • Jemi
  • Spotify Legend
  • 4779 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 4779 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify website times out

DevicePCOperating SystemWindows 10Chrome My Question or Issue I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to log in again, but it timed out.I then uninstalled spotify and went to the spotify we...

  • Regular
  • Device PC Operating System Windows 10 Chrome   My Question or Issue  I noticed a couple of weeks ago that I couldn't go online in the desktop app. I signed out and tried to log in ag...
  • Guido
  • Spotify Legend
  • 1412 Views
  • 5 replies
  • 1 likes
  • Login
  • 1412 Views
  • 5 replies
  • 1 likes

Deleted Facebook and now my Spotify account is just a number

PlanPremiumCountry USADeviceiPhone 8Operating SystemiOS 10 My Question or Issue I deleted my Facbook recently and now Spotify shows me as a nameless user, no photo, no nothing. I'm just a number. Can you please fix this? I never wanted anything to do...

  • Casual Listener
  • Plan Premium Country  USA Device iPhone 8 Operating System iOS 10   My Question or Issue   I deleted my Facbook recently and now Spotify shows me as a nameless user, no phot...
  • OneByBoo
  • Roadie
  • 469 Views
  • 3 replies
  • 0 likes
  • Account
  • 469 Views
  • 3 replies
  • 0 likes