Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
341 Views
0 replies
6 likes
Security

341 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Thursday
Faithless2o
Regular
438505 Views
970 replies
108 likes
Account

438505 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194683 Views
119 replies
116 likes
Account

1194683 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106604 Views
70 replies
11 likes
Account
Login
Premium

106604 Views
70 replies
11 likes

Superuser Contribution Wrong ft. Artist

i was featured on a track and another ep but each of them created an artist page with the same name as me rather than going onto my page, help!

Harveychild
Newbie
i was featured on a track and another ep but each of them created an artist page with the same name as me rather than going onto my page, help!
2018-03-03 5:50:35 PM
2018-11-06 3:15:01 PM
Jemi
Spotify Legend
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Superuser Contribution Impossible to change country

Hello, I was using spotify with my French account when I was in France and I came back to the US.I would like to change to use my american account but I can't change the country in the settings; it is blocked to France. And if I am trying to add my a...

Benjamintp40
Newbie
Hello, I was using spotify with my French account when I was in France and I came back to the US. I would like to change to use my american account but I can't change the country in the set...
2018-03-03 8:55:07 PM
2018-11-06 3:10:47 PM
Jemi
Spotify Legend
343 Views
1 replies
0 likes

343 Views
1 replies
0 likes

Superuser Contribution Connecting facebook account to spotify account

PlanFreeCountryThe NetherlandsDevice(Oneplus 6, iMac (27-inch, Late 2013))Operating System(Android Pie, macOS High Sierra) My Question or Issue I cant connect my spotify account to my facebook account in the spotify settings (option simply doesnt sho...

Mij
Casual Listener
Plan Free Country The Netherlands Device (Oneplus 6, iMac (27-inch, Late 2013)) Operating System (Android Pie, macOS High Sierra) My Question or Issue I cant connect my spotify...
2018-11-04 5:55:04 PM
2018-11-06 2:32:10 PM
Guido
Spotify Legend
625 Views
3 replies
0 likes
Account
Free
Login

625 Views
3 replies
0 likes

Superuser Contribution my release radar and discover weekly are not updating

Hi,So my release radar and discover weekly are not updating. I have looked through the topics related to this theme and the following/unfollowing, closing/opening of spotify etc do not help. The playlist are: spotify:user:spotify:playlist:37i9dQZEVXc...

alinasaenko
Regular
Hi, So my release radar and discover weekly are not updating. I have looked through the topics related to this theme and the following/unfollowing, closing/opening of spotify etc do not help. &nbsp...
2018-10-10 8:18:00 PM
2018-11-06 10:48:22 AM
Jemi
Spotify Legend
1000 Views
5 replies
0 likes

1000 Views
5 replies
0 likes

Superuser Contribution Test

This is a test to see what my username is because Spotify doesn’t test anything before it implements it. M

deanmozian
Newbie
This is a test to see what my username is because Spotify doesn’t test anything before it implements it. M
2018-11-03 2:35:49 PM
2018-11-06 9:30:47 AM
Katerina
Spotify Legend
1020 Views
1 replies
0 likes

1020 Views
1 replies
0 likes

Solved!!Superuser Contribution Profile showing randomized username instead of Facebook details

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dawnwall
Casual Listener
....
2018-10-23 1:07:54 PM
2018-11-06 9:06:44 AM
Guido
Spotify Legend
920 Views
4 replies
0 likes
Account

920 Views
4 replies
0 likes

How to cancel my father's account

Hello,My father is 85 years old and lost his password to SPOTIFY and to his Google email account (*snip*). The Google account is now blocked and he can not get access to it (we tried Google suport several ways). Problem is that I put the SPOTIFY debi...

anantodeva
Newbie
Hello, My father is 85 years old and lost his password to SPOTIFY and to his Google email account (*snip*). The Google account is now blocked and he can not get access to it (we tried Google...
2018-11-05 10:57:25 PM
2018-11-06 6:01:03 AM
killwilliam
Casual Listener
197 Views
1 replies
0 likes
Account
Login

197 Views
1 replies
0 likes

Spotify pauses when different account is used on the same WiFi

My brother and I have two separate accounts, and they've never been connected, if that's even possible (as far as I know). However, sometimes only ONE of our accounts can be active at a time, otherwise it pauses the other's music. This is clearly a p...

HeccDood
Casual Listener
My brother and I have two separate accounts, and they've never been connected, if that's even possible (as far as I know). However, sometimes only ONE of our accounts ca...
2018-11-04 7:16:22 PM
2018-11-06 5:53:14 AM
PASSIONHIT
Composer
259 Views
3 replies
1 likes
Account

259 Views
3 replies
1 likes

Can't find the connect to facebook option

PlanPremiumCountry DenmarkDeviceAll devicesOperating SystemALl OS's My Question or IssueI can't find the facebook connection option in the spotify settings. I was connected at one point, but then i got disconnected, and now i can't find the option.

d5p9_-3vdmyz4
Casual Listener
Plan Premium Country Denmark Device All devices Operating System ALl OS's My Question or Issue I can't find the facebook connection option in the spotify settings. I wa...
2018-11-05 9:01:35 PM
2018-11-05 10:04:23 PM
Luke
Spotify Star
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

Email account change

I had an email from spotify saying my email has changed. It has not, I did not change my address. I can no longer log into my account. I don't know how spotify can allow someone to change my email address without verifying it with the original email ...

Saba_1234
Newbie
I had an email from spotify saying my email has changed. It has not, I did not change my address. I can no longer log into my account. I don't know how spotify can allow someone to change my email ad...
2018-11-05 1:39:59 PM
2018-11-05 7:46:16 PM
Maxim
Spotify Star
262 Views
1 replies
1 likes
Account

262 Views
1 replies
1 likes

Solved!! Nickname

Hi.I don't like my nickname. I would like to change it. I can't create new account becouse I am owner of spotify family main account. Is there any way? Can I at least somehow change my nickname to show my real name?Thanks for help

gavaris7
Newbie
Hi. I don't like my nickname. I would like to change it. I can't create new account becouse I am owner of spotify family main account. Is there any way? Can I at least somehow chan...
2018-11-05 1:57:41 PM
2018-11-05 7:45:57 PM
Maxim
Spotify Star
596 Views
1 replies
0 likes
Account

596 Views
1 replies
0 likes

Support in infringement issue

Hi, I'm a developer and made an android app with Spotify integration, but unfortunately Google play removed my app because of infringements and asked me to contact your branding to ask about the reasons on infringements and they also said they will n...

Okob
Casual Listener
Hi, I'm a developer and made an android app with Spotify integration, but unfortunately Google play removed my app because of infringements and asked me to contact your branding to ask about...
2018-10-29 5:27:01 PM
2018-11-05 4:22:29 PM
Jose_M
Spotify Star
481 Views
7 replies
1 likes
Account

481 Views
7 replies
1 likes

Cómo puedo hacer para que mis artistas recientemente escuchados se vean en mi perfil?

My Question or Issue Todas las opciones de perfil público y que se vea mi actividad está activado en mi configuración. Aún así la pestaña de artistas recientemente escuchados no aparece en mi perfil. No pueden verlo ni siquiera personas que me siguen...

12121048575
Casual Listener
My Question or Issue Todas las opciones de perfil público y que se vea mi actividad está activado en mi configuración. Aún así la pestaña de artistas recientemente escuchados n...
2018-11-03 8:14:43 PM
2018-11-05 4:04:10 PM
Jose_M
Spotify Star
9717 Views
3 replies
4 likes
Account

9717 Views
3 replies
4 likes

Solved!! Spotify shows weird letters instead of my Facebook user name

PlanPremiumCountry Vietnam DeviceAsus Zenfone 2, Windows 10 LaptopOperating SystemAndroid Marshmallow, Windows 10 My Question or IssueBoth Spotify desktop and android app now shows some kinds of weird letters instead of my Facebook name. It used to w...

kuroppi
Casual Listener
Plan Premium Country Vietnam Device Asus Zenfone 2, Windows 10 Laptop Operating System Android Marshmallow, Windows 10 My Question or Issue Both Spotify desktop and and...
2018-11-04 5:22:59 AM
2018-11-05 3:59:25 PM
Jose_M
Spotify Star
745 Views
4 replies
0 likes
Account

745 Views
4 replies
0 likes

Superuser Contribution No me permite escuchar canciones desde mi celular

Hace algunos dias cancele mi suscripcion premium, y ahora al iniciar cuenta del celular con conexion de internet no me permite reproducir ninguna cancion, ya sea las que estan en mi playlist o si decido buscar una nueva. Lo unico que se me permite es...

Samuel_Alvarado
Newbie
Hace algunos dias cancele mi suscripcion premium, y ahora al iniciar cuenta del celular con conexion de internet no me permite reproducir ninguna cancion, ya sea las que estan en mi playlist o si dec...
2018-03-03 6:27:45 PM
2018-11-05 3:58:46 PM
Jemi
Spotify Legend
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

Superuser Contribution Cobrou o plano de estudantes sem eu ter entregue os documentos

Tentei fazer o plano para studantes. Achei que fosse qualquer estudante e nao de faculdades/universidades cadastradas. Coloquei os dados do cartao e quando fui continuar percebi que nao poderia faze-lo. Fechei as abas referentes aos documentos, mas o...

user-removed
Visitor
Tentei fazer o plano para studantes. Achei que fosse qualquer estudante e nao de faculdades/universidades cadastradas. Coloquei os dados do cartao e quando fui continuar percebi que nao poderia faze-...
2018-03-03 10:00:04 PM
2018-11-05 3:51:48 PM
Jemi
Spotify Legend
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Premium for Family change admin email

My Question or IssueI am the admin of our family subscription and I can't figure out how to change the admin email address (I have a new email).

sparkle6856
Casual Listener
My Question or Issue I am the admin of our family subscription and I can't figure out how to change the admin email address (I have a new email).
2018-11-03 6:05:08 AM
2018-11-05 3:43:26 PM
Maxim
Spotify Star
548 Views
5 replies
0 likes

548 Views
5 replies
0 likes

Superuser Contribution Email change when not requested and suddenly on family plan

Got an email from Spotify saying I changed my email this morning then another email saying I changed it back. Now I get an email saying I have upgraded to the family plan. Why is this happening? Did I get hacked? My plan was changed to the family pla...

Meekx
Newbie
Got an email from Spotify saying I changed my email this morning then another email saying I changed it back. Now I get an email saying I have upgraded to the family plan. Why is this hap...
2018-03-07 11:29:35 PM
2018-11-05 2:40:59 PM
Jemi
Spotify Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Superuser Contribution Renewed my Premium Subscription but Premium still Paused

My debit card expired, and so I renewed my premium subscription through the Spotify mobile app. My only available option was to pay $119.88 for a year of Premium, though I had previously done monthly payments. I did this one time payment for the year...

AndieK
Newbie
My debit card expired, and so I renewed my premium subscription through the Spotify mobile app. My only available option was to pay $119.88 for a year of Premium, though I had previously done monthly...
2018-03-09 5:13:16 AM
2018-11-05 2:25:18 PM
Jemi
Spotify Legend
225 Views
1 replies
0 likes
Account
Premium
Subscription

225 Views
1 replies
0 likes

Can't change country

PlanFree/PremiumCountryGeorgia DeviceSamsung Galaxy S5Operating SystemAndroid I have downloaded and installed Spotify when I was in Greece, now I am trying to change country in Edit profile section, but when I click on country in the list is only Gre...

Ichigo_sama
Regular
Plan Free/Premium Country Georgia Device Samsung Galaxy S5 Operating System Android I have downloaded and installed Spotify when I was in Greece, now I am trying to ch...
2018-11-03 4:55:15 PM
2018-11-05 9:50:10 AM
Ichigo_sama
Regular
463 Views
8 replies
0 likes
Account
Free
Login

463 Views
8 replies
0 likes

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