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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 232422 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 232422 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12508 Views
  • 6 replies
  • 11 likes
  • Security
  • 12508 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 526770 Views
  • 987 replies
  • 113 likes
  • Account
  • 526770 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127642 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127642 Views
  • 74 replies
  • 12 likes

Superuser Contribution Minha conta no Spotfy foi clonada.

Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando meu login.Já troquei minha senha do email e do facebook, bem...

  • Casual Listener
  •   Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando m...
  • Bittencourt
  • Spotify Star
  • 1697 Views
  • 4 replies
  • 2 likes
  • Account
    Login
    Premium
    Security
  • 1697 Views
  • 4 replies
  • 2 likes

Facebook and spotify

I deleted my facebook account that was linked to my spotify account, now I do have facebook again, but I have lost the old spotify account with my playlists and the account that was linked to family-premium system + I can not login with the new faceb...

  • Casual Listener
  • I deleted my facebook account that was linked to my spotify account, now I do have facebook again, but I have lost the old spotify account with my playlists and the account that was linked to family-...
  • Jose_M
  • Spotify Star
  • 466 Views
  • 4 replies
  • 0 likes
  • Account
  • 466 Views
  • 4 replies
  • 0 likes

how do i merge accounts?

Hello, i have a spotify account with premium that is connected to my facebook already and i am trying to create a new account and link it to my facebook. i changed my facebook email a while back and spotify is using the old email that i longer have a...

  • Newbie
  •   Hello, i have a spotify account with premium that is connected to my facebook already and i am trying to create a new account and link it to my facebook. i changed my facebook email a while b...
  • OneByBoo
  • Roadie
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Log in issue with new iphone

I accidentally signed into another account of mine which is under Spotify free. I want to log into the one that I’ve been using which I’ve paid, but the Spotify app doesn’t allow the option of logging out and logging in again even after I deleted the...

  • Casual Listener
  • I accidentally signed into another account of mine which is under Spotify free.  I want to log into the one that I’ve been using which I’ve paid, but the Spotify app doesn’t allow the option of...
  • OneByBoo
  • Roadie
  • 507 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 507 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Clarity on Facebook's data sharing scandal

Hi there, 10 year user of Spotify here looking for some answers. I'd like to get some clarity on the issues currently reported on the news by Facebook and I would like to think that Spotify will provide me with a sensible answer to the question. Like...

  • Casual Listener
  • Hi there,   10 year user of Spotify here looking for some answers.   I'd like to get some clarity on the issues currently reported on the news by Facebook and I would like to think that...
  • ashjm
  • Casual Listener
  • 2098 Views
  • 2 replies
  • 2 likes
  • Account
    Login
  • 2098 Views
  • 2 replies
  • 2 likes

new account to change username not working

Hello,I deleted my old account to create a new one with the same email to change the username, and the spotify desktop app is showing the deleted account name.in the spotify website, on the top right it just says "profile", except when i go in the he...

  • Visitor
  •    Hello, I deleted my old account to create a new one with the same email to change the username, and the spotify desktop app is showing the deleted account name. in the spotify website...
  • user-removed
  • Not applicable
  • 499 Views
  • 1 replies
  • 0 likes
  • Account
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cut the connection.

Hello Spotify,You will give me 3 months use for a very low price.But for what?You cut the connection to my Squeezebox.........You cut the connection to my 4 yaer old Pioneer Premium Atmos reciever.WHY?

  • Casual Listener
  • Hello Spotify, You will give me 3 months use for a very low price. But for what? You cut the connection to my Squeezebox......... You cut the connection to my 4 yaer old Pioneer Premium Atmos rec...
  • Katerina
  • Spotify Legend
  • 947 Views
  • 3 replies
  • 0 likes
  • Premium
  • 947 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not enough listening for wrapped - 5k+ songs listened

PlanPremiumCountryItaly My Question or Issue I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did differently). One was the black screen after tapping "connect with Spotify" (somet...

  • Casual Listener
  • Plan Premium Country Italy   My Question or Issue  I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did different...
  • Katerina
  • Spotify Legend
  • 1927 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1927 Views
  • 3 replies
  • 0 likes

Solved!! Unable to change country in profile

PlanFree Operating SystemWindows 10 My Question or IssueI'm from Australia but I'm currently in Malaysia, and because it's been 14 days since I've arrived Spotify requires me to change my country in my profile so that I can keep on using Spotify. How...

  • Regular
  • Plan Free   Operating System Windows 10   My Question or Issue I'm from Australia but I'm currently in Malaysia, and because it's been 14 days since I've arrived Spotify requires me ...
  • Skrufve
  • Casual Listener
  • 685 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
  • 685 Views
  • 4 replies
  • 0 likes

Lost Playlists

I just went onto my account to find that all of my playlists had been deleted. I recovered the playlists that I had created but I couldn't get back the playlists that I was following, such as several that were created by Spotify. Has anyone else had ...

  • Casual Listener
  •   I just went onto my account to find that all of my playlists had been deleted.  I recovered the playlists that I had created but I couldn't get back the playlists that I was following, s...
  • Keanu_C
  • Community Legend
  • 386 Views
  • 3 replies
  • 0 likes
  • Account
  • 386 Views
  • 3 replies
  • 0 likes

Superuser Contribution My secret playlists keep turning public after some time.

My secret playlists keep turning public after some time and it is very annoying, as they contain some songs that mean a lot to me and it's very exposing. Is is supposed to happen and if so, can I disable this? PlanPremium

  • Newbie
  • My secret playlists keep turning public after some time and it is very annoying, as they contain some songs that mean a lot to me and it's very exposing. Is is supposed to happen and if so, can I dis...
  • Guido
  • Spotify Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Other
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Other Spotify Users cant follow me?

PlanPremiumCountry CanadaDeviceiPhone 6s, Macbook AirOperating SystemiOS 12 My Question or Issue My friend just downloaded and is new to spotify, she doesnt have Spotify Premium yet. She tried to search and follow me and at first she could even find ...

  • Newbie
  • Plan Premium Country  Canada Device iPhone 6s, Macbook Air Operating System iOS 12     My Question or Issue   My friend just downloaded and is new to spotify, she does...
  • Guido
  • Spotify Legend
  • 1891 Views
  • 3 replies
  • 0 likes
  • Account
  • 1891 Views
  • 3 replies
  • 0 likes

Superuser Contribution Username

PlanPremiumCountry USA Device(iPhone 7, Macbook Pro late 2016, Windows 10 etc)Operating System(iOS 10, Windows 10,etc.) My Question or Issue I show up as a number, no username. I no longer have a facebook. How do I set my username..?

  • Regular
  • Plan Premium Country  USA   Device (iPhone 7, Macbook Pro late 2016, Windows 10 etc) Operating System (iOS 10, Windows 10,etc.)   My Question or Issue  I show up as a n...
  • user-removed
  • Not applicable
  • 1194 Views
  • 14 replies
  • 0 likes
  • Account
  • 1194 Views
  • 14 replies
  • 0 likes

Solved!! Bug report, cant post in desktop for some reason.

Hi, when i mute spotify (turn volume all the way down) and press play it crashes. just thought i would let you know. Also why doesnt Ctrl + F work in artist page anymore... why remove a useful feature like that.

  • Casual Listener
  • Hi, when i mute spotify (turn volume all the way down) and press play it crashes. just thought i would let you know. Also why doesnt Ctrl + F work in artist page anymore... why remove a useful featur...
  • landonharris88
  • Composer
  • 492 Views
  • 2 replies
  • 1 likes
  • Other
  • 492 Views
  • 2 replies
  • 1 likes

Desktop App (Mac) Freezes

PlanPremiumCountry USA Operating System(iOS 11.1.2, Mac OS) My Question or Issue My mac app freezes

  • Visitor
  •   Plan Premium Country  USA   Operating System (iOS 11.1.2, Mac OS)   My Question or Issue   My mac app freezes 😛
  • landonharris88
  • Composer
  • 429 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 429 Views
  • 2 replies
  • 0 likes

Password instead of nickname is shown in spotify app

Hi there,I created a new spotify account and instead of my nickname, my password is shown in the app on my macbook. I already changed the password, but still my - now old - password is shown.I would like to have it replaced with my nickname! PlanPrem...

  • Newbie
  • Hi there, I created a new spotify account and instead of my nickname, my password is shown in the app on my macbook. I already changed the password, but still my - now old - password is shown. I wo...
  • Billy-J
  • Spotify Star
  • 573 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 573 Views
  • 1 replies
  • 0 likes

Add Second Spotify account

PlanFreeCountry USAOperating SystemAndroidMy Question or Issue I have a free Spotify personal account and would like to start a separate artist account. Is there a way to do that?

  • Newbie
  • Plan Free Country  USA Operating System Android My Question or Issue  I have a free Spotify personal account and would like to start a separate artist account.  Is there a way t...
  • Billy-J
  • Spotify Star
  • 1073 Views
  • 1 replies
  • 0 likes
  • Account
  • 1073 Views
  • 1 replies
  • 0 likes

Solved!! Can't login on app

PlanFree/Premium premium Country usa DeviceMoto x4Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9.0My Question or IssueI am unable to login on the app, when I try to it says I am offline, I have this issue on WiFi and LTE. I don't ha...

  • Casual Listener
  • Plan Free/Premium premium  Country usa   Device Moto x4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9.0 My Question or Issue I am unable to login on the ...
  • Jᴀᴄᴋ
  • Roadie
  • 1141 Views
  • 3 replies
  • 1 likes
  • Login
  • 1141 Views
  • 3 replies
  • 1 likes

Lost all my contact information

Hi everyone, I subscribed to spotify about a month ago when i changed from iphone to android. I also decided to create a new email address so I can have a clean email box. The issue is, all the information regarding this email address was lost when t...

  • Casual Listener
  •   Hi everyone,  I subscribed to spotify about a month ago when i changed from iphone to android.  I also decided to create a new email address so I can have a clean emai...
  • Jᴀᴄᴋ
  • Roadie
  • 437 Views
  • 3 replies
  • 0 likes
  • Account
  • 437 Views
  • 3 replies
  • 0 likes