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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 7456 Views
  • 1 replies
  • 9 likes
  • Security
  • 7456 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 474199 Views
  • 978 replies
  • 111 likes
  • Account
  • 474199 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207822 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207822 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119023 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119023 Views
  • 72 replies
  • 12 likes

My account Shows that it is associated with fido,

My account was associated with Fido, But I have asked the fido to cancel that, but it still shows that my account is associated with fido. please help me with that

  • Newbie
  • My account was associated with Fido, But I have asked the fido to cancel that, but it still shows that my account is associated with fido. please help me with that
  • Maxim
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Label Account

Hello, I want to create my Verified Label Account on Spotify, I am registered with an Account but the Username only has letters and numbers, How can I change my username into a real username? like CVPAgency? and how can I verify my label?

  • Casual Listener
  • Hello, I want to create my Verified Label Account on Spotify, I am registered with an Account but the Username only has letters and numbers, How can I change my username into a real username? like CV...
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 290 Views
  • 1 replies
  • 0 likes

Want to stop payment.

So I paid for spotify through another e-mail that I can't get into either the e-mail account for the spotify and I can't get into the spotify account. I am tired of paying for something that I can't even log into and use. What do I do in this situati...

  • Newbie
  • So I paid for spotify through another e-mail that I can't get into either the e-mail account for the spotify and I can't get into the spotify account. I am tired of paying for something that I can't ...
  • Noah
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no premium (tried the troubleshooting page but didnt work)

Plan Premium Country Vietnam Device Samsung Galaxy 9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I recently found out that I've been charged monthly by Spotify, but Im not getting premium, I've tried all on the ...

  • Casual Listener
  • Plan Premium Country  Vietnam Device Samsung Galaxy 9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hi,   I recent...
  • Daisy
  • Spotify Legend
  • 882 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 882 Views
  • 10 replies
  • 0 likes

Superuser Contribution Where is my premium?

Hi everyone. I just bought today Premium for students. The problem is that I don`t have premium but money have been taken. What Am I supposed to do?

  • Newbie
  • Hi everyone. I just bought today Premium for students. The problem is that I don`t have premium but money have been taken. What Am I supposed to do?   </mod snip payment details>
  • Daisy
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Deactivation

So, I want to start all over on my Spotify and just completely begin a new account. I have tried to delete my Spotify account permanently, but my cancellation email is not coming in. It is a Spotify account that was made with Facebook, but I just wan...

  • Newbie
  • So, I want to start all over on my Spotify and just completely begin a new account. I have tried to delete my Spotify account permanently, but my cancellation email is not coming in. It is a Spo...
  • Daisy
  • Spotify Legend
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hi how can I change country settings ? Moved from Canada to Belgium, I can't change account settings

Hi I recntly moved from Canda to Belgium and I'm not able to change my account settings. I can't change my credit card because it doesn't accept my Belgian card and I can't change country without changing my payment method. Any suggestions ?Thank you

  • Newbie
  • Hi I recntly moved from Canda to Belgium and I'm not able to change my account settings. I can't change my credit card because it doesn't accept my Belgian card and I can't change country without cha...
  • Daisy
  • Spotify Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution not able to change my country location

I have looked at the issues from other users and tried to use the answers from their questions to solve mine, but with no luck... I am not able to change it under subscription or under my profile. please help

  • Newbie
  • I have looked at the issues from other users and tried to use the answers from their questions to solve mine, but with no luck... I am not able to change it under subscription or under my profil...
  • Daisy
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account problems

I have premium account which is paying every month but I didn't use premium account.It seems free account. But there is account like in linked my Facebook account. But I am not also entering this account. Please help me .It's complicated. According t...

  • Newbie
  • I have premium account which is paying every month but I didn't use premium account.It seems free account. But there is account like in linked my Facebook account. But I am not also entering this acc...
  • Daisy
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Borrar cuenta de Spotify

Hola, necesito ayuda quiero borrar una cuenta de Spotify, la cual tiene un correo electrónico, para usar éste en una cuenta premium que tengo ... se puede hacer ?

  • Newbie
  • Hola, necesito ayuda quiero borrar una cuenta de Spotify, la cual tiene un correo electrónico,  para usar éste en una cuenta premium que tengo ... se puede hacer ?
  • Daisy
  • Spotify Legend
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium student account got paid but it's also free

Hello everyone,I appealed spotify student premium account on Thursday 04.00 am. My student account verified and ı got paid the price.but still my account is a free version and got the sheerid email. I clicked the apply email and steer payment screen ...

  • Casual Listener
  • Hello everyone,I  appealed spotify student premium account on Thursday 04.00 am. My student account verified and ı got paid the price.but still my account is a free version and got the sheerid e...
  • Daisy
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgrade

Hello, Ich would Like to upgrade my Premium Spotify Account to Spotify Family. Do I have to cancel my account before or how does the transaction work? I dont want to pay twice. Best Regards. Nils

  • Newbie
  • Hello,   Ich would Like to upgrade my Premium Spotify Account to Spotify Family. Do I have to cancel my account before or how does the transaction work? I dont want to pay twice.  &...
  • Daisy
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double charged

How come Spotify charge me twice a month, two different totals? It's been going on for months. It annoys me that I can't get any contact or help from the company. Anyone who has the same problem?//Nate

  • Newbie
  • How come Spotify charge me twice a month, two different totals? It's been going on for months. It annoys me that I can't get any contact or help from the company. Anyone who has the same problem? //...
  • Daisy
  • Spotify Legend
  • 337 Views
  • 1 replies
  • 0 likes
  • Other
  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not abroad

When trying to log in it won't let me and asks if I am enjoying my trip and that I need to inform Spotify on the website. I'm not abroad though...

  • Newbie
  • When trying to log in it won't let me and asks if I am enjoying my trip and that I need to inform Spotify on the website. I'm not abroad though...
  • Daisy
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

My money cut but i did not premium . Both twice

  • Casual Listener
  • My money cut but i did not premium . Both twice
  • Daisy
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account name and image changed

It changed to "emily grace" or something like that, what the **bleep**? is my account hacked? i changed my password and do quit from everywhere but i dont know how to change the name, i did change the image.. what the **bleep**?

  • Newbie
  • It changed to "emily grace" or something like that, what the **bleep**? is my account hacked? i changed my password and do quit from everywhere but i dont know how to change the name, i did change th...
  • Daisy
  • Spotify Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Solved!! My account has been hacked. Can Spotify staff recover favourites song?

PlanPremiumCountry PolandDevice All My Question or Issue Some hacked into my account using family plan, deleted all songs from my favourites and added a ton more. Can someone from Spotify recover the data? All of this happened 6 hours ago.

  • Casual Listener
  •   Plan Premium Country  Poland Device   All  My Question or Issue  Some hacked into my account using family plan, deleted all songs from my favourites and added a to...
  • HubertRzepinski
  • Casual Listener
  • 720 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 720 Views
  • 2 replies
  • 0 likes

Solved!! My Spotify account is no Longer Connected to Discord

PlanFreeCountry USADeviceLenovo ThinkPad Signature EditionOperating SystemWindows 10 My Question or IssueMy Spotify account had previously been in sync with my Discord account, but now, for some reason, even when I am listening to Spotify and my Disc...

  • Casual Listener
  • Plan Free Country  USA Device Lenovo ThinkPad Signature Edition Operating System Windows 10   My Question or Issue My Spotify account had previously been in sync with my Discord a...
  • Jose_M
  • Spotify Star
  • 454 Views
  • 1 replies
  • 0 likes
  • Other
  • 454 Views
  • 1 replies
  • 0 likes

Spotify (linked with facebook) email not changing

PlanPremiumCountry Norway My Question or IssueSpotify account (linked with facebook) email not changing despite having set a new email address as primary email on facebook and having deleted the old email address from facebook. It has been a month si...

  • Casual Listener
  •   Plan Premium Country  Norway     My Question or Issue Spotify account (linked with facebook) email not changing despite having set a new email address as primary email o...
  • Jose_M
  • Spotify Star
  • 308 Views
  • 2 replies
  • 0 likes
  • Account
  • 308 Views
  • 2 replies
  • 0 likes