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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653692 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734101 Views
18 replies
29 likes
When I open up my Spotify it says that my device is offline when I am clearly on Wi-Fi and settings are set to be online and still no change has been done when I go into track I try to restart my phone to see if it would change nothing changed don't ...
When I open up my Spotify it says that my device is offline when I am clearly on Wi-Fi and settings are set to be online and still no change has been done when I go into track I try to restart my pho...
Newbie
438 Views
3 replies
0 likes
hello Spotify community !i have a problem...i edit my artist account and put all my social medias links in there. As soon i open the spotify app it dosent shows me the links ? what can i do ? pls help meThank you
hello Spotify community ! i have a problem... i edit my artist account and put all my social medias links in there. As soon i open the spotify app it dosent shows me the links ? what can i do ? pls...
Spotify Legend
400 Views
2 replies
1 likes
At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail. Now, I had to update my credit card but connected to wrong (facebook) account.So I have no access (library etc) ...
At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail. Now, I had to update my credit card but connected to...
Spotify Star
634 Views
1 replies
1 likes
My Question or Issue Hello; I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all the steps and changed my passwords for both of my facebook and spot...
My Question or Issue Hello; I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all ...
Spotify Star
451 Views
1 replies
1 likes
PlanFree/PremiumCountry AustraliaDeviceMobile and laptopOperating SystemAndroid, Windows 10 My Question or IssueHello,I signed up to a free Spotify account using my email address. About a week ago I could not log in. When I tried to reset the passwor...
Plan Free/Premium Country Australia Device Mobile and laptop Operating System Android, Windows 10 My Question or Issue Hello, I signed up to a free Spotify account using my em...
Spotify Star
458 Views
3 replies
0 likes
PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello someone is using my old account who I don’t know camillewalker00 and when I try to login it’s saying my login info is incorrect even though it ...
Plan Free/Premium Country Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello someone is using my old account who I don’t know...
Spotify Star
562 Views
5 replies
0 likes
I'm trying to set up my Family Premium. My son has/had an existing free account tied to *snip*. He is unable to join our Family Premium because:1. Spotify does not recognize this email address as being tied to an active account.2. Spotify won't let h...
I'm trying to set up my Family Premium. My son has/had an existing free account tied to *snip*. He is unable to join our Family Premium because: 1. Spotify does not recognize this email ...
Composer
369 Views
1 replies
0 likes
PlanFreeCountry IsraelDeviceShiome redmi note 5Operating System My Question or IssueI cant seem to be able to log in to the mobile app. I tried to reset it, followed all instructions but it keeps on telling to submit a new link. even when i copy the ...
Plan Free Country Israel Device Shiome redmi note 5 Operating System My Question or Issue I cant seem to be able to log in to the mobile app. I tried to reset it, follow...
Spotify Star
315 Views
1 replies
0 likes
Literally just as the title says. I need the email since I have so many it'd take a while to check all of them
Literally just as the title says. I need the email since I have so many it'd take a while to check all of them
Community Legend
349 Views
1 replies
0 likes
Dear Spotify, Let's just say, one I am quite disgusted in how long its taken me to find anywhere to actually submit this as a complaint in the ideas section. For customer services, you completely seem to be missing the "Customer Service" department c...
Dear Spotify, Let's just say, one I am quite disgusted in how long its taken me to find anywhere to actually submit this as a complaint in the ideas section. For customer services...
Spotify Legend
350 Views
2 replies
1 likes
Hi all, I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my username instead of my real name. Any help would be appreciated, as I really...
Hi all, I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my usern...
Spotify Star
402 Views
1 replies
1 likes
PlanPremium My Question or Issue I don't remember did I first create account by email or through Facebook. But there was always showing my full name and profile picture. I was also able to search FB friends. Now I have only numbers and no picture. Al...
Plan Premium My Question or Issue I don't remember did I first create account by email or through Facebook. But there was always showing my full name and profile picture. I was als...
Spotify Legend
536 Views
3 replies
0 likes
I'm on a premium account but I'm listening to foreign ads on the podcast I usually listen
I'm on a premium account but I'm listening to foreign ads on the podcast I usually listen
Spotify Star
480 Views
3 replies
0 likes
PlanPremiumCountry Brasil Device(Samsung Galaxy A8) My Question or IssueOlá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Premium Spotify (que estava cadastrada pelo Facebook). Eu gostaria de alterar meu acesso ao Spo...
Plan Premium Country Brasil Device (Samsung Galaxy A8) My Question or Issue Olá. Tive meu email/facebook hackeado, e não consigo mais ter acesso á minha conta Pre...
Spotify Star
266 Views
2 replies
0 likes
Hello, I would like to ask if it's possible to delete my current facebook spotify account while keeping the playlists and making new one from the same facebook profile. I want to do this because I had to change my place of residence, which can be onl...
Hello, I would like to ask if it's possible to delete my current facebook spotify account while keeping the playlists and making new one from the same facebook profile. I want to do...
Spotify Legend
371 Views
1 replies
0 likes
Hi eveyone,since ive resetted my password, im not able to login to my spotify through my android device but i can login to my pc or web.Whenever im trying to login through mobile, it shows that my username and password doesnt match. How to fix this p...
Hi eveyone, since ive resetted my password, im not able to login to my spotify through my android device but i can login to my pc or web. Whenever im trying to login through mobile, it sh...
Spotify Star
352 Views
1 replies
0 likes
Plan PremiumCountry AustriaThe same credit card which has been in use for payment for years doesn't work anymore. The card ist not expired. Nothing has changed on my end, nor on my credit card provider's end. 3D Secure is and has always been activate...
Plan Premium Country Austria The same credit card which has been in use for payment for years doesn't work anymore. The card ist not expired. Nothing has changed on my end, nor on my credit card pr...
Casual Listener
600 Views
2 replies
0 likes
PlanPremium CountryRomania DeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueIs there any way I can have the app display my full name? It only says ''Alex''. I already tried disconnecting my Facebook account and reconnecting ...
Plan Premium Country Romania Device Samsung Galaxy A5 2016 Operating System Windows 10 My Question or Issue Is there any way I can have the app display my full name? ...
Spotify Legend
391 Views
1 replies
0 likes
Hi,Ich cannot Login anymore. Ich war logged out for what reason soever. Now, If In try to Login, it says: you are offline, go online to login. Ich agree but then my display turns black and I can wait till I m old...What can I do? Its frustrating Chee...
Hi, Ich cannot Login anymore. Ich war logged out for what reason soever. Now, If In try to Login, it says: you are offline, go online to login. Ich agree but then my display turns black and I can wa...
Spotify Legend
476 Views
2 replies
0 likes
PlanPremiumCountry New ZealandDeviceSONY EXPERIA Z1Operating SystemAndroid My Question or Issue Hi there I have a free account and a Premium account under the same login and email, this happened when I tried to re-set a password then pay for premium ...
Plan Premium Country New Zealand Device SONY EXPERIA Z1 Operating System Android My Question or Issue Hi there I have a free account and a Premium account under t...
Spotify Star
366 Views
1 replies
0 likes
