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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 170929 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 170929 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11312 Views
  • 6 replies
  • 11 likes
  • Security
  • 11312 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515240 Views
  • 986 replies
  • 112 likes
  • Account
  • 515240 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125892 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125892 Views
  • 74 replies
  • 12 likes

Solved!! Can't change country; tried all the fixes, but didn't work

Hi! So I'm having a similar (but not quite the same problem) as another Spotify user:https://community.spotify.com/t5/Accounts/Can-t-change-country-in-my-account-I-ve-already-tried-the/td-p/1136451 I have Spotify free and am currently in Germany.Just...

  • Casual Listener
  •   Hi!   So I'm having a similar (but not quite the same problem) as another Spotify user: https://community.spotify.com/t5/Accounts/Can-t-change-country-in-my-account-I-ve-already-tried...
  • Jose_M
  • Spotify Star
  • 802 Views
  • 5 replies
  • 0 likes
  • Account
  • 802 Views
  • 5 replies
  • 0 likes

Solved!! Can't change country to actual

Hi,I am located in Thailand and just realised that can 't change a country in my profile page. Somehow I got only USA as an option...

  • Casual Listener
  • Hi, I am located in Thailand and just realised that can 't change a country in my profile page. Somehow I got only USA as an option...    
  • Jose_M
  • Spotify Star
  • 413 Views
  • 1 replies
  • 0 likes
  • Account
  • 413 Views
  • 1 replies
  • 0 likes

Solved!! My username has changed to a bunch of numbers instead

My Question or Issue Hello there, couple of days ago my spotify username has changed to some numbers which are i think my i.d. or something. Also my profile picture has faded away. I can still log in with Facebook without any problem and see my frien...

  • Casual Listener
  • My Question or Issue  Hello there, couple of days ago my spotify username has changed to some numbers which are i think my i.d. or something. Also my profile picture has faded away. I can still...
  • Jose_M
  • Spotify Star
  • 741 Views
  • 3 replies
  • 1 likes
  • Account
  • 741 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unable to change country without changing email address?

PlanUsed to be premium, cancelled due to switching to apple music, considering switching back.Country New Zealand. Recently moved back from Australia.Device / Operating SystemNot applicable, THIS bug comes up from the account management page from a w...

  • Regular
  • Plan Used to be premium, cancelled due to switching to apple music, considering switching back. Country  New Zealand. Recently moved back from Australia. Device / Operating System Not ...
  • Guido
  • Spotify Legend
  • 939 Views
  • 8 replies
  • 0 likes
  • Account
  • 939 Views
  • 8 replies
  • 0 likes

Superuser Contribution 14 day, unable to change country or remove account payment.

PlanFreeCountry UKDevice(iPhone 5s, iphone 6s, Macbook Pro 2015)Operating SystemiOS 10, mojava My Question or Issue I've recently moved to France, got the 14 day restriction so went to change my country and was unable as the drop down only gives the ...

  • Casual Listener
  • Plan Free Country  UK Device (iPhone 5s, iphone 6s, Macbook Pro 2015) Operating System iOS 10, mojava    My Question or Issue  I've recently moved to France, got th...
  • Guido
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 409 Views
  • 1 replies
  • 0 likes

Change my User Name

Hello, My User Name is gmklvyahk89fp141zm6gh5qnb which is very annoying. I want to change it, but from some reason I can't.I'll be more Than Happy if you can help me and change it to Leron1990, or if you can send me a guide to do so. If from some rea...

  • Visitor
  • Hello,   My User Name is gmklvyahk89fp141zm6gh5qnb which is very annoying.   I want to change it, but from some reason I can't. I'll be more Than Happy if you can help me and chan...
  • musicbloggers
  • Newbie
  • 831 Views
  • 3 replies
  • 0 likes
  • Account
  • 831 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account name is a number

My Question or Issue Yesterday I wanted to disconnect my spotify account from my facebook. So I deleted the acces with facebook from the account settings. However when I logged back in this morning my name was changed to: 1170240794. I found out that...

  • Casual Listener
  •   My Question or Issue  Yesterday I wanted to disconnect my spotify account from my facebook. So I deleted the acces with facebook from the account settings. However when I logged back in...
  • Guido
  • Spotify Legend
  • 846 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Other
  • 846 Views
  • 4 replies
  • 1 likes

Superuser Contribution Not able to change country even if I'm back in my country

Hello, I'm back in my home country after a prolonged period abroad. Now I want to change my country settings back but I'm not able to do it. It doesn't give me any other option in the dropdown except for the last country that I was in. Do I need to w...

  • Casual Listener
  •     Hello,   I'm back in my home country after a prolonged period abroad. Now I want to change my country settings back but I'm not able to do it. It doesn't give me any other opti...
  • Guido
  • Spotify Legend
  • 628 Views
  • 5 replies
  • 0 likes
  • Account
  • 628 Views
  • 5 replies
  • 0 likes

Account hacked

PlanPremiumCountry UkDeviceIphone XOperating SystemIos 12 My Question or Issue I recently had issues with lots of random music appearing on my recently listened to lists. I changed my password and logged out all connected accounts which I think has s...

  • Newbie
  • Plan Premium Country  Uk Device Iphone X Operating System Ios 12   My Question or Issue   I recently had issues with lots of random music appearing on my recently listened t...
  • jaiwareham
  • Composer
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
  • 316 Views
  • 1 replies
  • 0 likes

how do i know i have the plan 1$/3 month

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why does it doesn’t said that i had the plan 1$/3 month?

  • Casual Listener
  • Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Why does it doesn’t said that i had the plan 1$/3 month?
  • jaiwareham
  • Composer
  • 441 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 441 Views
  • 4 replies
  • 0 likes

Prélevement effectué Pas de Premium

PlanFree/PremiumCountryFranceDeviceSamsung Galaxy 8Operating System Windows 10 My Question or Issue Bonjour, J'ai eu un prélevement de 9.99€ aujourd'**bleep** concernant Spotify mais mon compte n'est pas repassé en Premium, pouvez-vous faire le néces...

  • Casual Listener
  •   Plan Free/Premium Country France Device Samsung Galaxy 8 Operating System  Windows 10   My Question or Issue  Bonjour,    J'ai eu un prélevement de 9.99€ ...
  • Billy-J
  • Spotify Star
  • 1069 Views
  • 5 replies
  • 0 likes
  • Account
  • 1069 Views
  • 5 replies
  • 0 likes

I think I've been hacked?

PlanPremiumCountry AustraliaDeviceAndroid and HP PC My Question or Issue I don't know if this is the right place but I think I've been hacked, I have no idea. Music keeps randomly playing on my account every few days and when I check, my account seem...

  • Casual Listener
  • Plan Premium Country  Australia Device Android and HP PC  My Question or Issue  I don't know if this is the right place but I think I've been hacked, I have no idea. Music keeps...
  • Billy-J
  • Spotify Star
  • 814 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 814 Views
  • 4 replies
  • 0 likes

Price change on country change?

My Question or Issue Hi, I wonder if premium membership price is going to change if I change country (say from Spain to Norway).Account is registered in Spain.

  • Newbie
  •   My Question or Issue  Hi, I wonder if premium membership price is going to change if I change country (say from Spain to Norway). Account is registered in Spain.
  • Jose_M
  • Spotify Star
  • 1507 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1507 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant login

I cant login  My email-

  • Newbie
  • I cant login  My email-</removed email mod>
  • Daisy
  • Spotify Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Login
  • 385 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i can't login my account

i looked to topics , i found the solutions but none of them has worked for me i can't login to my account , i am trying to login with my email keeps saying error code:3 for windows app but when i try to login with my username i can login but just a f...

  • Newbie
  • i looked to topics , i found the solutions but none of them has worked for me  i can't login to my account , i am trying to login with my email keeps saying error code:3 for windows app but whe...
  • Daisy
  • Spotify Legend
  • 550 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will not accept my log on details. Tried username and email as well as resetting my password.

Will not accept my log on details. Tried logging in with username no email, also tried a password reset. I'm a new member and I'm not impressed. Please help

  • Newbie
  • Will not accept my log on details. Tried logging in with username no email, also tried a password reset. I'm a new member and I'm not impressed. Please help  
  • Daisy
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution A problem with my account

I forgot my password and I check the night before they put me out and my user name was mercampillo8 so I put that user name and my usual password and it didn’t work so I put that I forgot my password and the send me an email saying that my user name ...

  • Newbie
  • I forgot my password and I check the night before they put me out and my user name was mercampillo8 so I put that user name and my usual password and it didn’t work so I put that I forgot my password...
  • Daisy
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in on my new phone

I got a new phone the other day so downloaded Spotify and logged in with my email address and password but it comes up saying my account doesn’t have a password and I can only log in through Facebook. However if I log in through Facebook it’s a diffe...

  • Newbie
  • I got a new phone the other day so downloaded Spotify and logged in with my email address and password but it comes up saying my account doesn’t have a password and I can only log in through Facebook...
  • Daisy
  • Spotify Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account not active?

When I signed in it didn't log me into my account but a completely different account I don't remember. I tried logging into my original account with my username but it said that something was incorrect and when I tried to change my password it said t...

  • Newbie
  • When I signed in it didn't log me into my account but a completely different account I don't remember. I tried logging into my original account with my username but it said that something was incorre...
  • Daisy
  • Spotify Legend
  • 5150 Views
  • 1 replies
  • 2 likes
  • Account
    Login
  • 5150 Views
  • 1 replies
  • 2 likes

Superuser Contribution I cannot login

I cannot access my account and the password reset form does not have my email on file any longer. I need a way to chat with the support team.

  • Newbie
  • I cannot access my account and the password reset form does not have my email on file any longer. I need a way to chat with the support team.
  • Daisy
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes