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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84994 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662341 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744556 Views
18 replies
29 likes
Cambie mi celular y no puedo entrar a mi cuenta de Spotify premiun familiar quiero
Cambie mi celular y no puedo entrar a mi cuenta de Spotify premiun familiar quiero
Moderator
413 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
317 Views
1 replies
0 likes
PlanPremium DuoCountryBelgium Device(iPhone 11)Operating System(iOS 11) My Question or IssueI bought a gift card because I want to use this way of payment instead of a credit card. I can't seem to upload the gift card, the system says this card doesn...
Plan Premium Duo Country Belgium Device (iPhone 11) Operating System (iOS 11) My Question or Issue I bought a gift card because I want to use this way of payment instead of a...
Newbie
474 Views
2 replies
1 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Spotify login connected with my old FB account. Now I need to login from a new device and v...
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Spoti...
Spotify Star
1111 Views
5 replies
0 likes
I can log in on my Phone, but I cannot log in on my Laptop. I have updated and changed my password, I have tried logging in with my email, connecting my account to apple and facebook yet nothing works.
I can log in on my Phone, but I cannot log in on my Laptop. I have updated and changed my password, I have tried logging in with my email, connecting my account to apple and facebook yet nothing work...
Spotify Star
502 Views
1 replies
0 likes
Hey, my account has been suspended, 3 years ago I started to using Spotify, back then I didn’t know a lot about the platform nor the difference between free and premium plan, so few things didn’t work as I expected to I went to Facebook tech group an...
Hey, my account has been suspended, 3 years ago I started to using Spotify, back then I didn’t know a lot about the platform nor the difference between free and premium plan, so few things didn’t wor...
Casual Listener
1361 Views
2 replies
0 likes
I've tried logging in to Spotify through my laptop and I have had to reset my password multiple times yet it still won't log me in and just says "Incorrect password or username" I am certain that I am using the correct password and email/username
I've tried logging in to Spotify through my laptop and I have had to reset my password multiple times yet it still won't log me in and just says "Incorrect password or username" I am certain that I ...
Spotify Star
372 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12/ MacBook My Question or IssueMy debit card changed, so I had to go in and re purchase premium. When I did, it stayed logged in on my MacBook but not my phone. I've had various free Spotify accounts in the past, bu...
Plan Premium Country USA Device iPhone 12/ MacBook My Question or Issue My debit card changed, so I had to go in and re purchase premium. When I did, it stayed logged in on my MacBook bu...
Spotify Star
261 Views
1 replies
0 likes
Hi everyone! So recently, I was logged out of my Spotify account on the mobile app and when I tried to log back in it didn't work. So I tried on the website and same. It tells me that my password/username is wrong, but I know it isn't. So I try to re...
Hi everyone! So recently, I was logged out of my Spotify account on the mobile app and when I tried to log back in it didn't work. So I tried on the website and same. It tells me that my pas...
Spotify Star
463 Views
1 replies
0 likes
whenever i open the spotify browser, im always logged out, so i have to log in again every time i open spotify. this happens on my mac, so i tried opening spotify on another device (windows desktop) and it does the same. my phone doesn't have that pr...
whenever i open the spotify browser, im always logged out, so i have to log in again every time i open spotify. this happens on my mac, so i tried opening spotify on another device (windows desktop) ...
Spotify Star
1632 Views
1 replies
0 likes
I used to log in using my Facebook, but it's not working anymore, so I try adding my email to my account but it says the email is taken. This shouldn't be possible!
I used to log in using my Facebook, but it's not working anymore, so I try adding my email to my account but it says the email is taken. This shouldn't be possible!
Moderator
469 Views
1 replies
0 likes
PlanPremiumCountryVietnam My Question or Issue My payment card was recently cancelled due to fraudulent activity in my account. I have a new card coming and should be here within the next 24hrs. My monthly payment was due on the 9/1 and I'm worried t...
Plan Premium Country Vietnam My Question or Issue My payment card was recently cancelled due to fraudulent activity in my account. I have a new card coming and should be here wit...
Spotify Star
500 Views
1 replies
0 likes
I'm requesting a refund for a Spotify Premium subscription I didn't use.
I'm requesting a refund for a Spotify Premium subscription I didn't use.
Spotify Star
439 Views
1 replies
0 likes
the other help options i am seeing say to go to the “view profile” and then “edit”. i do not have this option and instead i can click “profile” but there is no editing option.
the other help options i am seeing say to go to the “view profile” and then “edit”. i do not have this option and instead i can click “profile” but there is no editing option.
Spotify Star
372 Views
1 replies
0 likes
I have a premium account in Australia with an automatic payment plan. I have received an email which purports to be from Spotify. The email says that my automatic payment has failed and asks me to click a link and resubmit the payment. I am threatene...
I have a premium account in Australia with an automatic payment plan. I have received an email which purports to be from Spotify. The email says that my automatic payment has failed and a...
Visitor
2037 Views
4 replies
0 likes
PlanFree/PremiumCountry DevicePixel 8Operating SystemAndroid My Question or IssueMy daughter turned 13 today but when I try to create her account it says she does not meet the age requirements.
Plan Free/Premium Country Device Pixel 8 Operating System Android My Question or Issue My daughter turned 13 today but when I try to create her account it says she does not me...
Spotify Star
476 Views
3 replies
0 likes
It's been days and i find someone else connected on my account it's always someone connected on chrome and he keeps messing with my playlists it's so annoying. I tried changing my password but it doesn't seem to matter since he's already logged in.If...
It's been days and i find someone else connected on my account it's always someone connected on chrome and he keeps messing with my playlists it's so annoying. I tried changing my password but it doe...
Spotify Star
497 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceRedmi Note 12, iphone se, iphone 7, 2x ipad and my old iphone x i need to removeOperating Systemipados 18, ios 12, hyper os My Question or IssueI have a new iphone se but I cannot make downloads on it because my broken ...
Plan Premium Country Germany Device Redmi Note 12, iphone se, iphone 7, 2x ipad and my old iphone x i need to remove Operating System ipados 18, ios 12, hyper os My Question or Issue ...
Spotify Star
399 Views
1 replies
0 likes
I have bought a duo plan and invited my wife to my plan despite my wife and I living at the same address my wife can't attend to my plan. What is the reason? Why this is so difficult?! The system didn't even ask for any address knowledge! Please help...
I have bought a duo plan and invited my wife to my plan despite my wife and I living at the same address my wife can't attend to my plan. What is the reason? Why this is so difficult?! The system did...
Spotify Star
383 Views
1 replies
0 likes
Ya no puedo escuchar mi música en mi suscripción de Spotify perdí mi correo Gmail y mi contraseña ya está restringido ya pague mi suscripción
Ya no puedo escuchar mi música en mi suscripción de Spotify perdí mi correo Gmail y mi contraseña ya está restringido ya pague mi suscripción
Moderator
295 Views
1 replies
0 likes
