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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8972 Views
  • 1 replies
  • 9 likes
  • Security
  • 8972 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480871 Views
  • 979 replies
  • 111 likes
  • Account
  • 480871 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210624 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210624 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120725 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120725 Views
  • 72 replies
  • 12 likes

deleted family member

My family account member's is deleted automatically and i dont know about it, it is error or what ?

  • Newbie
  •   My family account member's is deleted automatically and i dont know about it, it is error or what ?
  • KHelping
  • Regular
  • 198 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
  • 198 Views
  • 2 replies
  • 1 likes

Solved!! Someone's using my account

Someone's hacked my Spotify account - when I'm using Spotify at certain times of the day, it'll stop playing whatever I'm playing and start playing a random track that I would never play (teenybopper pop **bleep**). Also in my saved songs there's a l...

  • Newbie
  •   Someone's hacked my Spotify account - when I'm using Spotify at certain times of the day, it'll stop playing whatever I'm playing and start playing a random track that I would never play (tee...
  • Jose_M
  • Spotify Star
  • 366 Views
  • 1 replies
  • 1 likes
  • Account
    Security
  • 366 Views
  • 1 replies
  • 1 likes

Solved!! Someone is connected to my account

PlanPremiumAuthentificationFacebookCountry FranceDevicesiPhone SE, Mac Book, Windows, Linux Hi !I have a big issue concerning my account.It seems like someone is connected to my account at the same time as me. What I have done:- Disconnected all devi...

  • Casual Listener
  • Plan Premium Authentification Facebook Country  France Devices iPhone SE, Mac Book, Windows, Linux   Hi ! I have a big issue concerning my account. It seems like someone is conne...
  • Jose_M
  • Spotify Star
  • 456 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 456 Views
  • 3 replies
  • 0 likes

Spotify won't work abroad, already updated country

PlanFreeCountryThe Netherlands,formerly Canada My Question or Issue Hi, I recently moved to the Netherlands from Canada, and updated my spotify profile to reflect this. However when I log in, it still says "you can only use spotify aborad for 14 days...

  • Casual Listener
  • Plan Free Country The Netherlands, formerly Canada     My Question or Issue   Hi, I recently moved to the Netherlands from Canada, and updated my spotify profile to reflect th...
  • gtroutman
  • Casual Listener
  • 333 Views
  • 4 replies
  • 1 likes
  • Account
  • 333 Views
  • 4 replies
  • 1 likes

Account name and picture has been changed without me doing so

PlanPremiumCountryCanadaDeviceSamsung Galaxy Alpha 5, HP laptopOperating SystemAndroid, Windows 10 My Question or Issue When i opened the spotify app on my phone my name had changed to Emily Kanti and my profile picture was also changed. I have the s...

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy Alpha 5, HP laptop Operating System Android, Windows 10   My Question or Issue   When i opened the spotify app on my phone my na...
  • Jose_M
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Need actual spotify to help me log in

So this account I am typing this question from is my old, free account. I had gotten sick of my music and made a new account. I can't remember how long ago, I get ECT, but it was over a year. This time I set it up with premium. I was happy but was on...

  • Casual Listener
  •   So this account I am typing this question from is my old, free account. I had gotten sick of my music and made a new account. I can't remember how long ago, I get ECT, but it was over a year....
  • Jose_M
  • Spotify Star
  • 381 Views
  • 3 replies
  • 1 likes
  • Login
    Subscription
  • 381 Views
  • 3 replies
  • 1 likes

Artists I've never heard of are suddenly saved to my library, and the ones I HAD saved are gone.

Premium (US) user on Windows 10 and Android. Not sure what's going on. I use my phone with a shared speaker at work, and that device is bluetooth capable, though I do not turn on bluetooth on my phone ever really. Today I kept trying to put on one th...

  • Casual Listener
  • Premium (US) user on Windows 10 and Android.   Not sure what's going on. I use my phone with a shared speaker at work, and that device is bluetooth capable, though I do not turn on bluetooth o...
  • Jose_M
  • Spotify Star
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
  • 334 Views
  • 1 replies
  • 0 likes

Solved!! Username became just random letters and numbers

PlanPremiumCountry Brazil Operating SystemWindows 10, Android My Question or Issue My account is linked to Facebook and two weeks ago my account name became a bunch of numbers and letters.This has happened before and it's been solved by loggin out an...

  • Newbie
  • Plan Premium Country  Brazil   Operating System Windows 10, Android   My Question or Issue  My account is linked to Facebook and two weeks ago my account name became a bu...
  • Jose_M
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 557 Views
  • 1 replies
  • 0 likes

Solved!! Profile name has turned into random number.

PlanPremiumCountry Canada DeviceGoogle Pixel My Question or IssueA couple days ago my profile name turned into random numbers (it was previously just my regular name as it is displayed on Facebook) and my profile picture disappeared. My Spotify accou...

  • Newbie
  •   Plan Premium Country  Canada  Device Google Pixel      My Question or Issue A couple days ago my profile name turned into random numbers (it was previously j...
  • Jose_M
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! spotify account won't stay logged

PlanFamilyCountryUSA Operating SystemWindows 10 My Question or Issue My spotify account won't stay logged in despite having "remember me" on! When I close the program and open it again it switches back to a previous account that I had recently closed...

  • Newbie
  • Plan Family Country USA   Operating System Windows 10   My Question or Issue  My spotify account won't stay logged in despite having "remember me" on! When I close t...
  • Jose_M
  • Spotify Star
  • 4330 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 4330 Views
  • 1 replies
  • 0 likes

Premium Facebook account

Hello Community,I have been using Spotify Premium for a little while on my facebook made account. Now I forgot the password and accidentally logged out on my account. So there is no way to relog into my account. Is there an external way for me to can...

  • Newbie
  •   Hello Community, I have been using Spotify Premium for a little while on my facebook made account. Now I forgot the password and accidentally logged out on my account. So there is no way to ...
  • Jose_M
  • Spotify Star
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Somebody is Connecting to My Account

PlanPremium FamilyCountry USADevicePixel 1 My Question or Issue Somebody has been using my account without my permission for the last month. They connect through Spotify Connect, on a desktop device, presumably through my Wi-Fi network. I am unable t...

  • Casual Listener
  • Plan Premium Family Country  USA Device Pixel 1   My Question or Issue  Somebody has been using my account without my permission for the last month. They connect through Spotif...
  • Jose_M
  • Spotify Star
  • 515 Views
  • 4 replies
  • 2 likes
  • Account
    Security
  • 515 Views
  • 4 replies
  • 2 likes

Artist Profile still not found

PlanFree/PremiumCountry CanadaDeviceOnePlus 6Operating System(Android Oreo) My Question or Issue My single "candy" has released today, and users are still unable to search my name "Kalisway" and find my music. I am not sure why my artist profile is n...

  • Regular
  • Plan Free/Premium Country  Canada Device OnePlus 6 Operating System (Android Oreo)   My Question or Issue  My single "candy" has released today, and users are still unab...
  • Jose_M
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble finding account

Please is There someone who can help recovering my accountSince i got a new phone unable to log in So i went to check my mail cant find a mail of Spotify so i have to retrieve my account using my bank code of erase my Spotify account Thanks Kris

  • Newbie
  • Please is There someone who can help recovering my account Since i got a new phone unable to log in  So i went to check my mail cant find a mail of Spotify so i have to retrieve my account usi...
  • Jemi
  • Spotify Legend
  • 513 Views
  • 1 replies
  • 0 likes
  • Account
  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema al crear cuenta de artista

Hola, veran. El problema es que hace mucho envie una demo a un sello, ellos lo publicaron aqui en spotify, pero ahora al hacer mi cuenta de artista, me doy cuenta que ellos hicieron una o tal vez se haya hecho automaticamente (de eso no se) una cuent...

  • Newbie
  • Hola, veran.  El problema es que hace mucho envie una demo a un sello, ellos lo publicaron aqui en spotify, pero ahora al hacer mi cuenta de artista, me doy cuenta que ellos hicieron una o tal ...
  • Jemi
  • Spotify Legend
  • 777 Views
  • 1 replies
  • 1 likes
  • 777 Views
  • 1 replies
  • 1 likes

Superuser Contribution REEMBOLSO PAGO PREMIUM

Buenas tardes hoy compre un plan familiar premium, pero no recuerdo la direccion que puse al crear mi cuenta, ya cancele el servicio premium en menos de una hora y quiero saber como pedir mi reembolso? Espero su respuesta pronta, ya que no se donde m...

  • Newbie
  • Buenas tardes hoy compre un plan familiar premium, pero no recuerdo la direccion que puse al crear mi cuenta, ya cancele el servicio premium en menos de una hora y quiero saber como pedir mi reembols...
  • Jemi
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add family member

I have added my son to Spotify, sendt invite to my email. When I click the "accept the invite" button I am sent to the Subscription page where I really can't do much because settings are correct. If I go for the Premium for Family manu he is added to...

  • Casual Listener
  •   I have added my son to Spotify, sendt invite to my email. When I click the "accept the invite" button I am sent to the Subscription page where I really can't do much because setting...
  • Guido
  • Spotify Legend
  • 455 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 455 Views
  • 3 replies
  • 0 likes

Superuser Contribution Username for facebook

I have a spotify account which uses facebook.Now in my new car I can only login with a username and password, how can I get them? Is it my facebook login? In addition the facebook information doesn't match my spotify informatie (no email is filled an...

  • Newbie
  • I have a spotify account which uses facebook. Now in my new car I can only login with a username and password, how can I get them? Is it my facebook login? In addition the facebook information doesn...
  • Jemi
  • Spotify Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to claim a second artist page as manager?

HiI already have an artist page, but I am now going to mange an other artists page so I need to claim her artist profile. Regardless of which of the provided links i press in order to claim it I end up in my page instead of her. For instans I am usin...

  • Roadie
  • Hi I already have an artist page, but I am now going to mange an other artists page so I need to claim her artist profile. Regardless of which of the provided links i press in order to claim it I en...
  • Jemi
  • Spotify Legend
  • 1224 Views
  • 1 replies
  • 0 likes
  • Account
  • 1224 Views
  • 1 replies
  • 0 likes