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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88231 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
739976 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
756088 Views
18 replies
29 likes
Good afternoon, I need help accessing my Spotify account. I am attending school out of the country (outside USA). My location currently does not have Spotify. I received a message yesterday that You can only use Spotify abroad for 14 days. I’ve used ...
Good afternoon, I need help accessing my Spotify account. I am attending school out of the country (outside USA). My location currently does not have Spotify. I received a message yesterday that...
Spotify Star
767 Views
1 replies
0 likes
PlanPremiumCountryIsrael DevicePCOperating SystemWindows 10 My Question or IssueSomeone always connects to my account even after i changed the password twice
Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Someone always connects to my account even after i changed the password t...
Community Legend
489 Views
1 replies
0 likes
PlanPremiumCountry Italy My Question or Issue HiIt seems someone today entered my Spotify account using the web browser player on Chrome. It was not me, because I see in the list of recent songs something I do not know. I already changed my password ...
Plan Premium Country Italy My Question or Issue Hi It seems someone today entered my Spotify account using the web browser player on Chrome. It was not me, because I ...
Spotify Legend
452 Views
2 replies
0 likes
My Question or Issue i have another account which is on premium and for some reason i can't sign in, and my card was charged for a month that i did not even use, i am trying to cancel this and get a refund but to no avail, i dont even have the spotif...
My Question or Issue i have another account which is on premium and for some reason i can't sign in, and my card was charged for a month that i did not even use, i am trying to cancel this and...
Spotify Star
583 Views
3 replies
2 likes
So basically i got my account hacked and they linked my spotify to their facebook but whatever i do (i tried unlink, disconnect from all device, change password and email)their name is still on my profile and they keep connecting to my profile i real...
So basically i got my account hacked and they linked my spotify to their facebook but whatever i do (i tried unlink, disconnect from all device, change password and email) their name is still on my ...
Spotify Legend
942 Views
4 replies
0 likes
I run Spotify off my Huawei p10 phoneMy Question or Issue My friend logged out of my account and I thought I could log back in, I did. However, all my songs were gone, my playlist and my subscription status, I've ran through account recovery and the ...
I run Spotify off my Huawei p10 phone My Question or Issue My friend logged out of my account and I thought I could log back in, I did. However, all my songs were gone, my playlist and my sub...
Spotify Legend
392 Views
1 replies
0 likes
Plan - Family PremiumCountry - Australia DeviceDoesn't matter. Multiple.Operating SystemMultiple My Question or Issue When I log into the Spotify application on my MacBook Pro or Windows 10 desktop with my email address I have someone elses account c...
Plan - Family Premium Country - Australia Device Doesn't matter. Multiple. Operating System Multiple My Question or Issue When I log into the Spotify application on ...
Spotify Legend
494 Views
3 replies
0 likes
PlanFree/PremiumCountry DeviceXiaomi a1Operating SystemAndroid My Question or Issue The app isn't making the daily mix playlists and it just tells me to keep listening to music and it will make one and the release radar will appear... I've been liste...
Plan Free/Premium Country Device Xiaomi a1 Operating System Android My Question or Issue The app isn't making the daily mix playlists and it just tells me to keep listen...
Spotify Legend
403 Views
3 replies
0 likes
PlanPremiumCountry Ukiphone 7 My Question or Issue My spotify account was hacked. I have changed my password and forced it to sign out everywhere but the person who hacked my account listened to a lot of music that is not to my taste and now my daily...
Plan Premium Country Uk iphone 7 My Question or Issue My spotify account was hacked. I have changed my password and forced it to sign out everywhere but the ...
Gig Goer
8673 Views
10 replies
3 likes
PlanFamilyPremiumCountry United StatesDeviceiPhone 7 plus Operating SystemiOS 12 My Question or Issue I changed my address from my original Spotify family membership. How do I change it
PlanFamilyPremium Country United States Device iPhone 7 plus Operating System iOS 12 My Question or Issue I changed my address from my original Spotify famil...
Community Legend
358 Views
1 replies
0 likes
PlanPremiumPhilippines DeviceSamsungOperating SystemAndroid My Question or IssueI received notfication that my premium payment is not processed but upon checking my account there was a deduction. Please see attached screenshot. Thank you
Plan Premium Philippines Device Samsung Operating System Android My Question or Issue I received notfication that my premium payment is not processed but upon checking my acco...
Spotify Star
353 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceSamsung Note 8, Window ApplicationsOperating SystemWindows 10 My Question or Issue I live in Pennsylvania. While visiting a friend in California, I connected Spotify to his BeoPlay A6 speaker from my Note 8 cell phone. Now ...
Plan Premium Country US Device Samsung Note 8, Window Applications Operating System Windows 10 My Question or Issue I live in Pennsylvania. While visiting a friend ...
Spotify Star
280 Views
1 replies
1 likes
I currently pay for Premium, never missed a payment. Now all my playlists are gone?? What the heck!! I have an Iphone 7s. I am certainly hoping spotify will help me recover ALL playlists considering my payment, as well as loyalty, have never changed.
I currently pay for Premium, never missed a payment. Now all my playlists are gone?? What the heck!! I have an Iphone 7s. I am certainly hoping spotify will help me recover ALL playlists considering ...
Community Legend
294 Views
1 replies
0 likes
I changed my Spotify Community email but i still get notifications on the OLD address! https://community.spotify.com/t5/user/myprofilepage/tab/personal-profile:email Also, i've changed the Spotify PROFILE email to the new one. Is this a BUG of the Co...
I changed my Spotify Community email but i still get notifications on the OLD address! https://community.spotify.com/t5/user/myprofilepage/tab/personal-profile:email A...
Spotify Star
593 Views
5 replies
1 likes
So I've been having this issue lately with my Facebook account that I've linked to my Spotify Premium account. For some reason, I can't get my real name to be displayed on my account. My profile picture is on there, but for some reason it still has m...
So I've been having this issue lately with my Facebook account that I've linked to my Spotify Premium account. For some reason, I can't get my real name to be displayed on my account. My profile pict...
Spotify Legend
720 Views
7 replies
1 likes
Hi, I signed up for the free trial then converted to Premium when it ended. I was billed at the end of August, but neither my Mac desktop app nor my Android phone app shows me as a Premium subscriber. I have followed all the suggested troubleshooting...
Hi, I signed up for the free trial then converted to Premium when it ended. I was billed at the end of August, but neither my Mac desktop app nor my Android phone app shows me as a P...
Spotify Star
662 Views
7 replies
1 likes
What's the meaning of the recent change to my name to some randomly generated gibberish? Playlist created by 222hyosnofwhy9uiofhson ??? I didn't make any changes, I wasn't asked to create a username, etc. I don't care whether other people can see thi...
What's the meaning of the recent change to my name to some randomly generated gibberish? Playlist created by 222hyosnofwhy9uiofhson ??? I didn't make any changes, I wasn't asked to create a ...
Spotify Legend
1988 Views
3 replies
1 likes
Just now my spotify got crazy. I was listening on my tv at sound level 8/100. Nice cozy music. Then song changed to Thief - Ansel Elgort, sound went to 80. I stopped ,it started again and again. Then I had to unplugged the tv. And checked it on compu...
Just now my spotify got crazy. I was listening on my tv at sound level 8/100. Nice cozy music. Then song changed to Thief - Ansel Elgort, sound went to 80. I stopped ,it started again and again. Then...
Spotify Legend
598 Views
2 replies
0 likes
Boa tarde!Faz mais de 3 dias que paguei minha conta premium via boleto e até hoje continuo free. Tenho até o comprovante do pagamento e nada ainda.PlanFree/PremiumCountry BrazilDevice Samsung GalaxyOperating SystemWindows 10 My Question or Issue
Boa tarde! Faz mais de 3 dias que paguei minha conta premium via boleto e até hoje continuo free. Tenho até o comprovante do pagamento e nada ainda. Plan Free/Premium Country Brazil Devic...
Spotify Star
406 Views
1 replies
0 likes
i want to reset my password so i can log in on my playstation. for some weird reason only that email for resetting my password i don't receive. i have requested the email many times over and over again but i dont get it in my mailbox or spambox. the ...
i want to reset my password so i can log in on my playstation. for some weird reason only that email for resetting my password i don't receive. i have requested the email many times over and over aga...
Spotify Legend
349 Views
1 replies
0 likes
