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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • JJLI27
  • Music Fan
  • 304140 Views
  • 869 replies
  • 97 likes
  • Account
  • 304140 Views
  • 869 replies
  • 97 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1139602 Views
  • 119 replies
  • 107 likes
  • Account
  • 1139602 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 80700 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 80700 Views
  • 64 replies
  • 9 likes

Can't change location, so I can't pay!

PlanFree/Countryliving in Spain with all banking in Germany Devicedont matterOperating Systemdont matter My Question or IssueHello Spotify Community, I am going on and off the premium due to money issues. I was about to jump on the premium again, but...

  • Casual Listener
  • Plan Free/ Country living in Spain with all banking in Germany   Device dont matter Operating System dont matter   My Question or Issue Hello Spotify Community, I am going on and...
  • Maxim
  • Spotify Star
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Charged without an order

Spotify charges money from my bank account every month, but I cant find the order anywhere. How can I close this order and money leaving from my bank account to some order I dont know about.

  • Newbie
  •    Spotify charges money from my bank account every month, but I cant find the order anywhere. How can I close this order and money leaving from my bank account to some order I dont know a...
  • Maxim
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account paused even though I have paid!!

PlanPremiumCountryAustraliaDeviceLG G6Operating SystemAndroid I have already paid for a 1 year subscription but you guys are keeping my acount paused. It is saying that I need to update my payment method. I tried to log out and restart and re-install...

  • Casual Listener
  • Plan Premium Country Australia Device LG G6 Operating System Android   I have already paid for a 1 year subscription but you guys are keeping my acount paused. It is saying that I ...
  • Goodman
  • Spotify Legend
  • 2164 Views
  • 4 replies
  • 1 likes
  • Premium
  • 2164 Views
  • 4 replies
  • 1 likes

Solved!! Tidak dapat pin verifikasi saat pembayaran

Mohon bantuannya,Saya akan beralih ke spotify premium, tapi saat melakukan pembayaran dengan provider saya, saya tidak mendapatkan PIN verifikasi untuk melanjutkan ke proses selanjutnya. Sehingga saya tidak bisa menikmati spotify premium.Mohon balasa...

  • Newbie
  • Mohon bantuannya, Saya akan beralih ke spotify premium, tapi saat melakukan pembayaran dengan provider saya, saya tidak mendapatkan PIN verifikasi untuk melanjutkan ke proses selanjutnya. Sehingga s...
  • ThisIsBiggus
  • Casual Listener
  • 19231 Views
  • 10 replies
  • 6 likes
  • 19231 Views
  • 10 replies
  • 6 likes

Discover weekly did not update

My discovery weekly did not update this week. I tried solutions such as following/unfollowing, re-install, and re-login. I just got a premium subscription, then the DW just stopped updating.

  • Casual Listener
  • My discovery weekly did not update this week. I tried solutions such as following/unfollowing, re-install, and re-login. I just got a premium subscription, then the DW just stopped updating.
  • Hanyaxo
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 308 Views
  • 2 replies
  • 0 likes

Solved!! Why can't my wife and I listen to 2 separate playlists and devices at the same time?

Why can't my wife and I listen to 2 separate playlists on different devices at the same time? The reason we upgraded to family premium was to do that. whether we are on pc her iphone or my pixel. If I'm on the road I want to listen to my playlist it ...

  • Newbie
  • Why can't my wife and I listen to 2 separate playlists on different devices at the same time?  The reason we upgraded to family premium was to do that. whether we are on pc her iphone&...
  • Maxim
  • Spotify Star
  • 1459 Views
  • 1 replies
  • 0 likes
  • 1459 Views
  • 1 replies
  • 0 likes

Solved!! Hola, necesito ayuda!

Hace unos días intenté suscribirme a Spotify Premium por medio de la promoción de 9 pesos por 3 meses pero cada vez que lo hacía me una leyenda qué dice "Ups parece que tu tarjeta o proveedor de pago está teniendo un mal día Inténtalo más tarde no te...

  • Newbie
  • Hace unos días intenté suscribirme a Spotify Premium por medio de la promoción de 9 pesos por 3 meses pero cada vez que lo hacía me una leyenda qué dice "Ups parece que tu tarjeta o proveedor de pago...
  • LauVSZ74
  • Newbie
  • 8692 Views
  • 79 replies
  • 5 likes
  • Ayuda!!
  • 8692 Views
  • 79 replies
  • 5 likes

Solved!! Problema con pago para cuenta premium, doble cargo a tarjeta.

Hace unos minutos me encontraba efectuando el pago por $99.00 pesos mexicanos para la cuenta premium, la página web arrojó un error con la tarjeta o banco más sin embargo recibí en mi celular un mensaje de banamex donde me indicó que se había realiza...

  • Newbie
  • Hace unos minutos me encontraba efectuando el pago por $99.00 pesos mexicanos para la cuenta premium, la página web arrojó un error con la tarjeta o banco más sin embargo recibí en mi celular un mens...
  • javierinmx
  • Casual Listener
  • 22492 Views
  • 91 replies
  • 3 likes
  • Premium
    Subscription
  • 22492 Views
  • 91 replies
  • 3 likes

Cancelamento de assinatura premium para migração ao plano familiar

Bom diaGostaria de ajuda para saber como posso cancelar minha assinaturaMeu marido assinou o plano familiar e atualmente estamos pagando tanto ele como euGostaria de cancelar os pagamentos mensais de R$16,90Muito obrigadaCarla

  • Casual Listener
  • Bom dia Gostaria de ajuda para saber como posso cancelar minha assinatura Meu marido assinou o plano familiar e atualmente estamos pagando tanto ele como eu Gostaria de cancelar os pagamentos mens...
  • Bittencourt
  • Spotify Star
  • 15375 Views
  • 14 replies
  • 0 likes
  • 15375 Views
  • 14 replies
  • 0 likes

Confused about ranking

PremiumCountryUS DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhat is my rank, and how do I increase it?

  • Gig Goer
  • Premium Country US  Device iPhone 8 Operating System iOS 10   My Question or Issue What is my rank, and how do I increase it?  
  • DaytimeDisco
  • Gig Goer
  • 950 Views
  • 6 replies
  • 0 likes
  • Other
  • 950 Views
  • 6 replies
  • 0 likes

Superuser Contribution Recuperar playlist de antigua cuenta

PlanPremiumCountry España Buenas, Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozado el perfil de Spotify. Según las instrucciones de Spotify, para hacerlo bien debe...

  • Casual Listener
  • Plan Premium Country  España   Buenas,   Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozad...
  • Alfredo
  • Roadie
  • 2515 Views
  • 3 replies
  • 0 likes
  • 2515 Views
  • 3 replies
  • 0 likes

Artistas Relacionados errados

Quando eu fiz o cadastro na CD Baby prenchi corretamente meu estilo, gênero e artistas com uma música semelhante. Porém os artistas relacionados que aparecem no meu perfil do Spotify são COMPLETAMENTE nada a ver comigo, outros gêneros, outros países ...

  • Newbie
  • Quando eu fiz o cadastro na CD Baby prenchi corretamente meu estilo, gênero e artistas com uma música semelhante. Porém os artistas relacionados que aparecem no meu perfil do Spotify são COMPLETAMENT...
  • Bittencourt
  • Spotify Star
  • 551 Views
  • 1 replies
  • 0 likes
  • 551 Views
  • 1 replies
  • 0 likes

Spotify premium on account with deleted email and forgotten password

PlanPremiumCountryNetherlands DeviceSony Xperia XAOperating SystemAndroid 7.0 My Question or IssueI have an spotify premium account, but i don't know my password and the registrated email is deleted.. so i can't change my password or email to termina...

  • Newbie
  •   Plan Premium Country Netherlands   Device Sony Xperia XA Operating System Android 7.0   My Question or Issue I have an spotify premium account, but i don't know my passwo...
  • UrsKaczmarek
  • Casual Listener
  • 331 Views
  • 1 replies
  • 1 likes
  • 331 Views
  • 1 replies
  • 1 likes

Spotify KONTO vergessen

PlanPremiumCountry Deutschland (Germany)DeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Habe mir letztens ein neues Konto erstellt und mir ein paar Tage später spotify Premium zugelegt. Doch ich habe mich ausgeloggt und habe keine...

  • Visitor
  • Plan Premium Country  Deutschland (Germany) Device Samsung Galaxy S7 Operating System Android   My Question or Issue  Habe mir letztens ein neues Konto erstellt und mir ein p...
  • user-removed
  • Not applicable
  • 1473 Views
  • 2 replies
  • 0 likes
  • 1473 Views
  • 2 replies
  • 0 likes

Changing Subscribtion

PlanPremium My Question or Issue : Hey guys! I am trying to resubscribe my Spotify from Facebook to e-mail address. I know how to create new and delete an old acc however my question is if there is an option to move account form FB to @. Cause I gues...

  • Newbie
  • Plan Premium   My Question or Issue : Hey guys!  I am trying to resubscribe my Spotify from Facebook to e-mail address. I know how to create new and delete an old acc however my que...
  • Loxer
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Solved!! Won’t update

PlanPremiumCountry UKDeviceiphone 7 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue All of my friends have the new Spotify update but mine is not showing up as an update, I have deleted and redownloaded the app but still ...

  • Newbie
  • Plan Premium Country  UK Device iphone 7   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  All of my friends have the new Spotify ...
  • Loxer
  • Spotify Star
  • 761 Views
  • 2 replies
  • 0 likes
  • Account
  • 761 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't connect to Facebook

Spotify Username21cqhlqf7iyqhohvaprsvjb7yPlanPremiumCountry Viet NamDeviceiPhone 6S Plus, Macbook Pro Retina Late 2013Operating SystemiOS 11, MacOS High Sierra 10.13.4 My Question or IssueI tried to link my spotify account to my facebook account, but...

  • Visitor
  • Spotify Username 21cqhlqf7iyqhohvaprsvjb7y Plan Premium Country  Viet Nam Device iPhone 6S Plus, Macbook Pro Retina Late 2013 Operating System iOS 11, MacOS High Sierra 10.13.4   ...
  • user-removed
  • Not applicable
  • 473 Views
  • 2 replies
  • 0 likes
  • 473 Views
  • 2 replies
  • 0 likes

Joining Spotify

Hello, Can anyone tell me, how I find out when I joined Spotify? 

  • Newbie
  • Hello,   Can anyone tell me, how I find out when I joined Spotify?  
  • 61 Views
  • 0 replies
  • 0 likes
  • 61 Views
  • 0 replies
  • 0 likes

Superuser Contribution 1 year subscrition but charging me twice already

My Question or Issue I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something for this issue. Thank you!

  • Newbie
  •     My Question or Issue  I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something f...
  • Melody
  • Community Manager
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Solved!! Changing country and payment

Hello there, I am facing difficulties to change from UK to Malaysia and the payment. I was a student in UK and now I am back to Malaysia for my training. How can change the country and payment method without losing any of my playlist and account? Ple...

  • Newbie
  • Hello there,    I am facing difficulties to change from UK to Malaysia and the payment. I was a student in UK and now I am back to Malaysia for my training. How can change the country and...
  • _78hq-loxan4q
  • Newbie
  • 391203 Views
  • 34 replies
  • 3 likes
  • 391203 Views
  • 34 replies
  • 3 likes