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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383651 Views
  • 918 replies
  • 107 likes
  • Account
  • 383651 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166609 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166609 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97257 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97257 Views
  • 68 replies
  • 10 likes

Superuser Contribution Single Cover art is desconfigured (bug)

Hello, I have a single released since 1 year ago. But the cover art desconfigured. I tried to send the request to spotify life-in and I've tried to change it on Spotify for artists, but There isn't option for do it. Could you help me, please? Link of...

  • Casual Listener
  •   Hello,    I have a single released since 1 year ago. But the cover art desconfigured. I tried to send the request to spotify life-in and I've tried to change it on Spotify for art...
  • triadinc
  • Casual Listener
  • 595 Views
  • 2 replies
  • 0 likes
  • Other
  • 595 Views
  • 2 replies
  • 0 likes

Personnal information

My Question or Issue Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into my profile details, there is no postal code and whenever I want to ed...

  • Newbie
  •   My Question or Issue   Hello I want to create a family account for my family. I wanted to make sure we are all registered on the same adress to make this possible, but when I go into m...
  • user-removed
  • Not applicable
  • 272 Views
  • 1 replies
  • 0 likes
  • Premium
  • 272 Views
  • 1 replies
  • 0 likes

Cancel with immediate effect

Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my free premium account as I still have an active acc...

  • Casual Listener
  • Hi I want to cancel my subsription immediately as I have a bundled premium account with a new mobile phone plan. I tried to cancel my account but it runs until the 28th of Aug and I can't activate my...
  • user-removed
  • Not applicable
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 484 Views
  • 1 replies
  • 0 likes

Family plan not needed

Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option. However both they and I are worried about loosing our exsisting playlists during the transition from the family...

  • Casual Listener
  • Hi I no longer need my family plan as my kids are now using the vodafone x student plan and can choose spotify primuium as an free option.    However both they and I are worried about loo...
  • user-removed
  • Not applicable
  • 357 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 357 Views
  • 3 replies
  • 0 likes

pago de subscripcion ha fallado

PlanPremiumCountry MéxicoDeviceSamsung galaxy s6 edge plusOperating systemandroid My Question or Issue cambie el método de pago a otra tarjeta y me cobraron los 99 pesos y me dice que el pago de mi subscripcion ha fallado.

  • Newbie
  • Plan Premium Country  México Device Samsung galaxy s6 edge plus Operating system android   My Question or Issue  cambie el método de pago a otra tarjeta y me cobraron los 99 ...
  • RockBlooded
  • Music Fan
  • 471 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 471 Views
  • 1 replies
  • 0 likes

Solved!! Two accounts for one email - premium/free

PlanFree/PremiumCountry France/DenmarkDevicephone and computerOperating SystemiOS 10, Windows 10 My Question or Issue Hello, I have a premium account linked to my email address but it was not linked to my Facebook account. (But it's the same email ad...

  • Visitor
  • Plan Free/Premium Country  France/Denmark Device phone and computer Operating System iOS 10, Windows 10   My Question or Issue  Hello,  I have a premium account linke...
  • user-removed
  • Not applicable
  • 499 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 499 Views
  • 1 replies
  • 0 likes

Como cancelar mi cuenta premium si olvidé mi contraseña y mi correo electrónico?

Como cancelar mi cuenta premium si olvidé mi contraseña y mi correo electrónico?Se sigue cargando a mi tarjeta cada mes y no la puedo usar

  • Newbie
  • Como cancelar mi cuenta premium si olvidé  mi contraseña y mi correo electrónico? Se sigue cargando a mi tarjeta cada mes y no la puedo usar
  • RockBlooded
  • Music Fan
  • 23190 Views
  • 1 replies
  • 1 likes
  • Account
  • 23190 Views
  • 1 replies
  • 1 likes

Random songs playing after current song

I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to another song that I recently added to my library. However, wh...

  • Casual Listener
  • I'm running on a free plan in the US, and I'm currently using my MacBook Pro 2018 13" on the latest OS. On my main Spotify account, whenever I play a song and it ends, it randomly skips to anoth...
  • user-removed
  • Not applicable
  • 2025 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 2025 Views
  • 3 replies
  • 0 likes

HELP! 2 accounts... premium and standard and no facebook anymore

Free &PremiumCountry AustraliaDeviceLaptop (Free) and Oppo R9S ( premium)Operating SystemWindows 10 My Question or Issue Hi everyone. i need help. I have a premium account linked to an old facebook ( which i no longer have) and a free account both wi...

  • Casual Listener
  •   Free &Premium Country  Australia Device Laptop (Free) and Oppo R9S ( premium) Operating System Windows 10   My Question or Issue   Hi everyone. i need help. I hav...
  • Rob110208
  • Casual Listener
  • 522 Views
  • 2 replies
  • 0 likes
  • Account
  • 522 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Ps4 app Romania

PlanFree/PremiumCountry RomaniaDevicePS4 PRO My Question or IssueHello all,I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spotify account. My account is created in Romania and as far as I know, I should b...

  • Casual Listener
  • Plan Free/Premium Country  Romania Device PS4 PRO   My Question or Issue Hello all, I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spo...
  • SergioDavid
  • Roadie
  • 554 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 554 Views
  • 3 replies
  • 0 likes

Solved!! Problems logging into iOS app

PlanPremiumCountry DeviceiPhone X Operating System(iOS 11) My Question or Issue I logged out of my iOS app, and upon trying to get back into the app, it will not let me log in. In via Facebook or by inputting my user id number. I have also reset my p...

  • Newbie
  • Plan Premium Country   Device iPhone X  Operating System (iOS 11)   My Question or Issue  I logged out of my iOS app, and upon trying to get back into the app, it will n...
  • Billy-J
  • Spotify Star
  • 569 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 569 Views
  • 1 replies
  • 0 likes

Can't unsubscribe from free 30 day trial

PlanFree/PremiumCountry USDeviceSamsung Galaxy S5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find for the life of me where to cancel the free 30 day trial. There isn't an option under the Subcription tab on e...

  • Casual Listener
  •   Plan Free/Premium Country  US Device Samsung Galaxy S5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I cannot find for the lif...
  • Billy-J
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 318 Views
  • 1 replies
  • 0 likes

Solved!! questions for prenium

Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ? Also, ``Play music with no phone service`` means i have to download some music first when i have cel...

  • Casual Listener
  • Hey! i was just wondering, if i get the prenium plan, will it only be on my phone or my computer or if i use the same account, both will be prenium ?     Also, ``Play music with no phone ...
  • Billy-J
  • Spotify Star
  • 662 Views
  • 3 replies
  • 0 likes
  • Premium
  • 662 Views
  • 3 replies
  • 0 likes

Solved!! Cant change country because email is already taken

PlanFreeCountrySwedenDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueI created my account in Sweden, while I'm living in germany.So I wanted to change my country to germany, but I can't. When I go to the profile page and change...

  • Casual Listener
  • Plan Free Country Sweden Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue I created my account in Sweden, while I'm living in germany. So I wanted to change my co...
  • MedusaFaun81
  • Casual Listener
  • 1721 Views
  • 3 replies
  • 0 likes
  • Account
  • 1721 Views
  • 3 replies
  • 0 likes

Someone used my account on Chrome

PlanpremiumCountryNew zealand My Question or Issue So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough. Then I looked at my play history and whoever was using it had played like 30 different playlis...

  • Casual Listener
  •   Plan premium Country New zealand      My Question or Issue  So I went to hit play on Spotify on my PC, and it said it was currently playing on chrome, weird enough....
  • Maxim
  • Spotify Star
  • 2007 Views
  • 1 replies
  • 0 likes
  • Security
  • 2007 Views
  • 1 replies
  • 0 likes

@SpotifyCares Me estás haciendo un cargo doble de pago en mi cuenta

Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando duplicado

  • Newbie
  • Buen día, me están haciendo un cargo doble a mi tarjeta, el primero el día 06/08/18 y el segundo el 07/08/18, y el próximo cargo aparece al día 07/09/19, como puedo recuperar lo que me están cobrando...
  • Jose_M
  • Spotify Star
  • 1281 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 1281 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Albuns are gone

PlanPremiumCountryBrazilMy Question or IssueHello, I had a big list of Albuns that I liked or downloaded in my cellphone/computer since 2015 when started using Spotify.I used to see all of them there, when online, even if they were not downloaded in ...

  • Casual Listener
  • Plan Premium Country Brazil My Question or Issue Hello,  I had a big list of Albuns that I liked or downloaded in my cellphone/computer since 2015 when started using Spotify. I u...
  • SergioDavid
  • Roadie
  • 530 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 530 Views
  • 3 replies
  • 0 likes

Solved!! Premium Family Subscriptions!

I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds. Also wondering if there is a yearly 1 time cost instead of monthly...

  • Music Fan
  •  I am thinking of going to premium for family plan. I was looking at a friends and he has adds on his. Is this normal? I don't get adds on my premium and do not want to deal with adds.  &n...
  • Robert_W
  • Community Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • Account
  • 564 Views
  • 1 replies
  • 0 likes

Solved!! My User name is strange

Hi everyone, I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers and letters.Does anyone has an idea about what happened?Thanks...

  • Casual Listener
  • Hi everyone,   I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers an...
  • Chamelas
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • Account
  • 648 Views
  • 2 replies
  • 0 likes

I cannot add a new artist in Spotify for Artists

Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists.The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee a limit to how many you can have? How can I follow up to g...

  • Roadie
  • Hi, I am trying to (without any success) trying add a new artist in Spotif for Artists. The previous 3 went through fine, but this is my fourth one and I cannot add it for some reason. Is thee ...
  • Maxim
  • Spotify Star
  • 1719 Views
  • 4 replies
  • 0 likes
  • Account
  • 1719 Views
  • 4 replies
  • 0 likes