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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84443 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660931 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
742651 Views
18 replies
29 likes
All is in the title, why ? Only because you afraid to have to deal with to many user too stupid to keep their emergency 2FA codes in a safe place needing an account reactivation from your side ?
All is in the title, why ? Only because you afraid to have to deal with to many user too stupid to keep their emergency 2FA codes in a safe place needing an account reactivation from your side ?
Spotify Star
381 Views
1 replies
0 likes
PlanPremium FamilyCountryNorway DeviceIpad pro, iPhone 12, Motorola e14Operating SystemiOS 18, Android 14 My Question or IssueAfter I switched from an iPhone to an Android phone, I have noticed that in the android version of Spotify I can be logged i...
Plan Premium Family Country Norway Device Ipad pro, iPhone 12, Motorola e14 Operating System iOS 18, Android 14 My Question or Issue After I switched from an iPhone t...
Spotify Star
322 Views
1 replies
0 likes
I set up my account through Facebook, so I never had a password to change. I've tried resetting it, but I never got the email, even though I've tried multiple times. I use Yahoo for my email, so I think that might be the problem. How can I set a pass...
I set up my account through Facebook, so I never had a password to change. I've tried resetting it, but I never got the email, even though I've tried multiple times. I use Yahoo for my email, so I th...
Regular
476 Views
5 replies
0 likes
PlanFree/PremiumCountryNetherlandsDevicechromeOperating Systemmac My Question or IssueI tried to subscribe to Spotify's 3-month free trial using my ING bank card through iDEAL payment. Each time, 0.01 euro was successfully deducted from my account, b...
Plan Free/Premium Country Netherlands Device chrome Operating System mac My Question or Issue I tried to subscribe to Spotify's 3-month free trial using my ING bank card through iDEA...
Moderator
668 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceiPhone 12 & Samsung S10Operating SystemWindows 11 My Question or IssueWhen trying to update email, i receive the following message "For your protection we are unable to process your request at the moment. Please try a...
Plan Premium Country Australia Device iPhone 12 & Samsung S10 Operating System Windows 11 My Question or Issue When trying to update email, i receive the following message ...
Not applicable
615 Views
2 replies
0 likes
I started a premium duo subscription, but put in the wrong login info for my partner. So I cancelled the subscription, and started a new one with the correct login. But now it's saying I can't join the subscription for 12 months! How do I change this...
I started a premium duo subscription, but put in the wrong login info for my partner. So I cancelled the subscription, and started a new one with the correct login. But now it's saying I can't join t...
Spotify Star
555 Views
1 replies
1 likes
PlanFreeCountryUSA DeviceiPhone 14 plus, iPad airOperating SystemUnsure My Question or IssueWhen I try to connect to third party apps (such as lastfm or receptify) I log in normally on Safari, it goes smoothly until the “do you agree” page. I click “...
Plan Free Country USA Device iPhone 14 plus, iPad air Operating System Unsure My Question or Issue When I try to connect to third party apps (such as lastfm or receptify) I l...
Casual Listener
1381 Views
5 replies
0 likes
PlanFree/PremiumCountryUnited StatesDevice(Samsung Galaxy 9My Question or IssueMy band had a bad falling out with our last lead guitarist. He took some actions to spite us, and unfortunately our Spotify is run under his distrokid account. I have more...
Plan Free/Premium Country United States Device (Samsung Galaxy 9 My Question or Issue My band had a bad falling out with our last lead guitarist. He took some actions to spite us, and...
Spotify Star
547 Views
1 replies
0 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is ...
Regular
16260 Views
7 replies
11 likes
NONE OF THE OPTIONS TO ADD OTHER SIGN IN METHODS WORK. NOT IN MONTHS. I've been trying to get an alternate sign in done so that I can delete my fb account but keep my spotify account with a different login. BUT THE THING DOESNT WORK. At this point I ...
NONE OF THE OPTIONS TO ADD OTHER SIGN IN METHODS WORK. NOT IN MONTHS. I've been trying to get an alternate sign in done so that I can delete my fb account but keep my spotify account with a different...
Spotify Star
327 Views
1 replies
1 likes
My idea was born from the need that there are users with two accounts, for example:**bleep** without a Spotify Premium subscription,**bleep** with a Spotify Premium subscription, and these users do not want to lose the data from the previous account,...
My idea was born from the need that there are users with two accounts, for example:**bleep** without a Spotify Premium subscription,**bleep** with a Spotify Premium subscription, and these users do n...
Moderator
332 Views
1 replies
0 likes
PlanPremiumCountryIreland DeviceIPhoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI currently have a premium personal account. I am in the process of loading my own songs onto Spotify using a distributor (Distrukid). M...
Plan Premium Country Ireland Device IPhone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I currently have a premium personal account. I am ...
Spotify Star
435 Views
3 replies
0 likes
I can't set a device password. Whenever I try, it instantly says "There was a problem setting your password." No helpful error message or steps to take are provided other than this. Also, after trying once, the link to this page disappeared from my a...
I can't set a device password. Whenever I try, it instantly says "There was a problem setting your password." No helpful error message or steps to take are provided other than this. Also, after tr...
Regular
2069 Views
11 replies
0 likes
Everytime I listen to a podcast and the episode ends automatically starts a new one of a specific podcast that I dislike. How can I block a podcast? I like the feature that starts a new episode, I just don’t want to hear this specific one that always...
Everytime I listen to a podcast and the episode ends automatically starts a new one of a specific podcast that I dislike. How can I block a podcast? I like the feature that starts a new episode, I ju...
Spotify Star
2663 Views
1 replies
7 likes
Hi, my partner and I are on a duo plan that we started while at home (UK) we have recently moved to Australia and want to update the payment method and country but everytime I try it takes to me to pay for an individual plan and gives me no option to...
Hi, my partner and I are on a duo plan that we started while at home (UK) we have recently moved to Australia and want to update the payment method and country but everytime I try it takes to me to p...
Spotify Star
344 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S21Operating SystemWindows 10My Question or IssueThe password field is completely greyed out and I can't change it, set a new one or set up a password at all.
Plan Premium Country Germany Device Samsung Galaxy S21 Operating System Windows 10 My Question or Issue The password field is completely greyed out and I can't change it, set a new o...
Moderator
482 Views
1 replies
0 likes
My Question or Issue: i cant seem to sign into the duo account that is attached to my account. How do I sign in on a new device with the duo/secondary account?Thankyou
My Question or Issue: i cant seem to sign into the duo account that is attached to my account. How do I sign in on a new device with the duo/secondary account? Thankyou
Spotify Star
595 Views
1 replies
0 likes
PlanPremium DuoCountrySeychellesDeviceSAMSUNGOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just purchased the premium duo subscription. I am trying to add my address but nothing that comes up is remotely close to where...
Plan Premium Duo Country Seychelles Device SAMSUNG Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just purchased the premium duo subscription. I...
Casual Listener
391 Views
2 replies
0 likes
Hello I was not able to verify the address on my son’s account and it’s not letting me add him back. How can I go about fixing that. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Q...
Hello I was not able to verify the address on my son’s account and it’s not letting me add him back. How can I go about fixing that. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro la...
Spotify Star
267 Views
1 replies
0 likes
PlanPremium DeviceSamsung My Question or IssueI'm trying to change my pfp, and no matter how I'm trying to access Spotify, my edit account button is not popping up. And when I get there it doesn't show any options for changing pfp nor username or any...
Plan Premium Device Samsung My Question or Issue I'm trying to change my pfp, and no matter how I'm trying to access Spotify, my edit account button is not popping up. And when I...
Spotify Star
348 Views
1 replies
0 likes
