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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

290804 Views

529 replies

34 likes

Account
Free
  • 290804 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13677 Views

6 replies

11 likes

Security
  • 13677 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541070 Views

990 replies

114 likes

Account
  • 541070 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129657 Views

74 replies

12 likes

Account
Login
Premium
  • 129657 Views
  • 74 replies
  • 12 likes

Music suggestion system

PlanPremiumCountry ChileDeviceAllOperating SystemAll My Question or Issue Really I don't know where I need put this post but... I wanted to create this.I'm very upset with the music suggestion system.. WHAY the spotify show me suggestion about music ...

Regular

Plan Premium Country  Chile Device All Operating System All   My Question or Issue  Really I don't know where I need put this post but... I wanted to create this. I'm very u...

user-removed

Not applicable

233 Views

1 replies

0 likes

Other
  • 233 Views
  • 1 replies
  • 0 likes

Can't find my user in the spotify search.

PlanPremiumCountryMX DeviceallOperating SystemALL My Question or Issue I can search any of my facebook friends linked to my account, however I am unable to find my own user and my friends are unable to find my account. We have tried with the full nam...

Casual Listener

    Plan Premium Country MX   Device all Operating System ALL   My Question or Issue   I can search any of my facebook friends linked to my account, however I a...

user-removed

Not applicable

405 Views

4 replies

1 likes

Account
Other
  • 405 Views
  • 4 replies
  • 1 likes

Unable to join Premium Family plan

PlanPremiumCountry BelgiumDeviceSamsungOperating SystemAndroid Oreo My Question or IssueI'm sharing a Premium Family plan with 4 other family members, but I always receive an error message saying I can't join the family plan when I accept the invitat...

Newbie

  Plan Premium Country  Belgium Device Samsung Operating System Android Oreo   My Question or Issue I'm sharing a Premium Family plan with 4 other family members, but I...

Billy-J

Spotify Star

233 Views

1 replies

0 likes

Premium
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Someone is using my account

PlanPremiumCountryAustralia DeviceSamsung Galaxy S5 & my laptopOperating SystemAndroid and windows 10 My Question or Issue Okay so i have recently had this issue for approximately a month now where someone has been using my spotify account from somew...

Regular

  Plan Premium Country Australia  Device Samsung Galaxy S5 & my laptop Operating System Android and windows 10   My Question or Issue  Okay so i have recently had t...

Maxim

Spotify Star

1133 Views

10 replies

0 likes

Account
Premium
Security
Subscription
  • 1133 Views
  • 10 replies
  • 0 likes

Can't make secret playlist public again

I have several playlists which I have made secret.When I change their state to become public they are still can't be searched and are not visible in my public playlists.Their status is changed (ie choosing make secret shows the option to make public ...

Regular

I have several playlists which I have made secret. When I change their state to become public they are still can't be searched and are not visible in my public playlists. Their status is changed (i...

YoLaGarg

Regular

497 Views

3 replies

1 likes

Account
  • 497 Views
  • 3 replies
  • 1 likes

downloading music??

hi ya'llI been buying loads of tracks but I didn't download them straight away, now when I want to down load them I cant and its asking me to pay for them again!!Can I not download them ?this seem like a right con if its true, and I feel very miffed ...

Casual Listener

  hi ya'll I been buying loads of tracks but I didn't download them straight away, now when I want to down load them I cant and its asking me to pay for them again!! Can I not download them ?...

user-removed

Not applicable

263 Views

3 replies

0 likes

Account
  • 263 Views
  • 3 replies
  • 0 likes

Christmas list suggestion in October

PlanPremiumCountrySweden DeviceXperia XZ3Operating SystemAndroid Pie My Question or Issue Hi,One of my suggested playlist in October was "God Jul" (Merry Christmas). Please try to keep the suggestion in accordance to season. Br,Patrik

Casual Listener

Plan Premium Country Sweden   Device Xperia XZ3 Operating System Android Pie   My Question or Issue  Hi, One of my suggested playlist in October was "God Jul" (Merry Chri...

Jose_M

Spotify Star

375 Views

5 replies

0 likes

Account
Premium
Subscription
  • 375 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Disconnecting facebook when logged out on devices

I've been a Spotify user for a long time, but I'm about to reach my wits' end.To preface: I originally made an account through Facebook. After deactivating my Facebook account, I was logged out of Spotify on my desktop. Because I never separated my f...

Casual Listener

I've been a Spotify user for a long time, but I'm about to reach my wits' end. To preface: I originally made an account through Facebook.  After deactivating my Facebook account, I was logged ...

Daisy

Spotify Legend

528 Views

3 replies

0 likes

Account
  • 528 Views
  • 3 replies
  • 0 likes

Superuser Contribution Automatic playlists don't get created

Hello!I had automatically generated playlist from day one. A few days later they just disappeared. I'm listening to music all day, so there should be enough information about my taste of music. But it only states: "Keep on listening to your favourite...

Casual Listener

  Hello! I had automatically generated playlist from day one.  A few days later they just disappeared. I'm listening to music all day, so there should be enough information about my taste...

Daisy

Spotify Legend

317 Views

3 replies

0 likes

Account
  • 317 Views
  • 3 replies
  • 0 likes

I have a premium family subscription but I can only use it with wifi

Hi! I have a premium family subscrition but it only works when I’m connected to WiFi. On my phone it always says that I’m offline so I can only listen to the music I’ve downloaded...I can only use my actual premium account with all its opportunities ...

Newbie

Hi! I have a premium family subscrition but it only works when I’m connected to WiFi. On my phone it always says that I’m offline so I can only listen to the music I’ve downloaded...I can only u...

OneByBoo

Roadie

248 Views

1 replies

0 likes

Account
Premium
Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moved Countries

PlanFreeCountryEgyptDeviceAcer LaptopOperating SystemWindows 10 So I just moved to Egypt from the US. Would changing my country settings to Egypt cause me to only have access for 14 days, even though I have moved there permanently. Or does this mean ...

Newbie

Plan Free Country Egypt Device Acer Laptop Operating System Windows 10   So I just moved to Egypt from the US. Would changing my country settings to Egypt cause me to only have acc...

user-removed

Not applicable

817 Views

6 replies

0 likes

Free
  • 817 Views
  • 6 replies
  • 0 likes

Regd family premium being charged incorrectly

PlanFree/Premium ( premium for family )Country United statesDeviceweb versionOperating System(ubuntu v18+) My Question or Issue I have a bought a premium for family on 12th Nov 18. I found to be charged wrongly for $9.99/month insteadof promotional f...

Visitor

  Plan Free/Premium ( premium for family ) Country  United states Device web version Operating System (ubuntu v18+)   My Question or Issue  I have a bought a premi...

OneByBoo

Roadie

226 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 226 Views
  • 1 replies
  • 0 likes

Discover Weekly photo

My Discover Weekly uses old facebook photo with my old girlfriend. Please move my old photo in this Discover Weekly!!!

Visitor

My Discover Weekly uses old facebook photo with my old girlfriend. Please move my old photo in this Discover Weekly!!!      

OneByBoo

Roadie

185 Views

1 replies

0 likes

Account
  • 185 Views
  • 1 replies
  • 0 likes

Travelling overseas

My Question or Issue Last year I traveled to the U.K. from NZ but had to open a new account as it wouldn’t let me access my account. When I returned to NZ this year, I could. I just wanted to access the playlists that I had and am off back to the u.k...

Newbie

    My Question or Issue  Last year I traveled to the U.K. from NZ but had to open a new account as it wouldn’t let me access my account. When I returned to NZ this year, I could. I...

OneByBoo

Roadie

188 Views

1 replies

0 likes

Account
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profilo risulta sempre negli USA ma sono in Italia

My Question or Issue Ho cambiato mio profilo all'Italia e ho salvato ma quando vedo mio profilo c'e scritto sempre USA. Cosa devo fare?!!

Newbie

        My Question or Issue  Ho cambiato mio profilo all'Italia e ho salvato ma quando vedo mio profilo c'e scritto sempre USA. Cosa devo fare?!!

Guido

Spotify Legend

272 Views

1 replies

0 likes

Account
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country not changing

PlanFree/PremiumCountry UnitedOperating SystemWindows 10 My Question or IssueHi there, I am trying to change my country from Cyprus to United Kingdom in order to be able to link my UK bank account to spotify. Right now, it won't let me access it as I...

Newbie

Plan Free/Premium Country  United Operating System Windows 10   My Question or Issue Hi there,   I am trying to change my country from Cyprus to United Kingdom in order to be...

Guido

Spotify Legend

265 Views

2 replies

0 likes

Account
  • 265 Views
  • 2 replies
  • 0 likes

Superuser Contribution pagamento duplicado

Na minha fatura veio o pagamento duplicado da minha conta premium. Com alguem já aconteceu? O que fazer?

Newbie

Na minha fatura veio o pagamento duplicado da minha conta premium. Com alguem já aconteceu? O que fazer?

Guido

Spotify Legend

282 Views

1 replies

0 likes

Account
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution "My Favorites" in the left column - Subitems "Favorite Artists", "Favorite Albums", "Favorite Songs"

PlanFreeCountryUSA DeviceSamsung ChromebookOperating SystemI don't know sorry. My Question or Issue Why is my favorites playlist only approximately 50 songs long when I know that it has at least 150+ songs on it?

Newbie

Plan Free Country USA  Device Samsung Chromebook Operating System I don't know sorry.  My Question or Issue  Why is my favorites playlist only approximately 50 songs long when...

Guido

Spotify Legend

277 Views

1 replies

0 likes

Account
Free
Other
Unlimited
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! account reset?

when i removed my facebook from my account my subscription and my history were gone so as my old invoices which were on my account.i did remove my facebook account etc because i thought i was hacked because a web player was keep playing it showed on ...

Newbie

when i removed my facebook from my account my subscription and my history were gone so as my old invoices which were on my account. i did remove my facebook account etc because i thought i was hac...

Jose_M

Spotify Star

432 Views

1 replies

1 likes

Account
Login
Other
Premium
Security
Subscription
Unlimited
  • 432 Views
  • 1 replies
  • 1 likes

Link or premium issue

PlanPremiumCountry Denmark My Question or IssueI have a premium subscription and on your website my name and picture is displayed..(linked with Facebook) However, in the app and the web player, it's a long number and no picture, which means I'm unsea...

Newbie

Plan Premium Country  Denmark   My Question or Issue I have a premium subscription and on your website my name and picture is displayed..(linked with Facebook) However, in the app and...

Jose_M

Spotify Star

211 Views

1 replies

1 likes

Account
Other
Premium
  • 211 Views
  • 1 replies
  • 1 likes