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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9033 Views
  • 1 replies
  • 9 likes
  • Security
  • 9033 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481969 Views
  • 979 replies
  • 111 likes
  • Account
  • 481969 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210889 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210889 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120919 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120919 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Temporary downgrade from premium

I've switched to a new phone plan that includes Spotify premium but have been told i have to cnacel my own preimum subscription and wait for it to run out before i can switch it over to my provider's included premium. Will i lose all my data if i let...

  • Casual Listener
  • I've switched to a new phone plan that includes Spotify premium but have been told i have to cnacel my own preimum subscription and wait for it to run out before i can switch it over to my provider's...
  • Jose_M
  • Spotify Star
  • 556 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 556 Views
  • 3 replies
  • 1 likes

Google Home

PlanPremium (family)Country UKDeviceGoogle Home / MotoOperating SystemAndroid My Question or Issue I have a Spotify family account - my wife and I are both logged in separately. But whenever one of us plays music via Google home, playback is paused o...

  • Casual Listener
  • Plan Premium (family) Country  UK Device Google Home / Moto Operating System Android   My Question or Issue   I have a Spotify family account - my wife and I are both logged...
  • Billy-J
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • Premium
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se me eliminaron mis playlist y se me cambiaron por otras 2 veces....

Fui normalmente a abrir Spotify (aclaro que lo tengo premium) y vi que no tenia mis playlist y tenia otras nada que ver con lo que yo escucho y aparte no tenia las mias.Nombre de usuario: [Snip - removed by moderator]Gracias

  • Newbie
  • Fui normalmente a abrir Spotify (aclaro que lo tengo premium) y vi que no tenia mis playlist y tenia otras nada que ver con lo que yo escucho y aparte no tenia las mias. Nombre de usuario: [S...
  • Jemi
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change email | account is linked to facebook

Hey there,I want to change the email used on Spotify but my Spotify account is linked to Facebook. I tried changing the email on facebook as the Spotify help centre suggested but it won't sync with my Spotify account.Can anyone help please. Cheers

  • Newbie
  • Hey there, I want to change the email used on Spotify but my Spotify account is linked to Facebook. I tried changing the email on facebook as the Spotify help centre suggested but it won't sync with...
  • Jemi
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta do Facebook associada ao Spotify foi desativada

Boa tarde,Criei meu perfil no Spotify usando meu antigo perfil do Facebook, porem a alguns dias tive o mesmo perfil desativado definitivamente pelo proprio Facebook (acredito eu, que foi depois de receber ataques e denuncias infundadas por algumas pe...

  • Newbie
  • Boa tarde, Criei meu perfil no Spotify usando meu antigo perfil do Facebook, porem a alguns dias tive o mesmo perfil desativado definitivamente pelo proprio Facebook (acredito eu, que foi depois d...
  • Jemi
  • Spotify Legend
  • 591 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema accesso account

Buongiorno a tutti,ieri sera ho riavviato il telefono e all'accesso su Spotify mi chiedeva account e password. Ho fatto l'accesso con Facebook ma entrando mi sono ritrovata account vuoto come fosse al primo accesso e senza l'account premium. Ho prova...

  • Visitor
  • Buongiorno a tutti, ieri sera ho riavviato il telefono e all'accesso su Spotify mi chiedeva account e password. Ho fatto l'accesso con Facebook ma entrando mi sono ritrovata account vuoto come fosse...
  • Jemi
  • Spotify Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Qualcuno mi entra nell'account

Come da titolo, una persona mi continua ad entrare nell'account, il problema che anche cambiando password rimane ancora loggato, e anche disconnettendo tutti i dispositivi resta dentro, e non capisco come fermarlo, qualcuno sa darmi qualche aiuto? No...

  • Newbie
  • Come da titolo, una persona mi continua ad entrare nell'account, il problema che anche cambiando password rimane ancora loggato, e anche disconnettendo tutti i dispositivi resta dentro, e non capisco...
  • Jemi
  • Spotify Legend
  • 859 Views
  • 1 replies
  • 0 likes
  • Security
  • 859 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error when attempting to connect to facebook.

I try to connect to facebook, but when I click confirm I get redirected back to https://www.spotify.com/us/account/overview/#_=_ with the message in red:Sorry there has been a temporary error, please try again later.Please help!

  • Newbie
  • I try to connect to facebook, but when I click confirm I get redirected back to https://www.spotify.com/us/account/overview/#_=_ with the message in red: Sorry there has been a temporary error,...
  • Jemi
  • Spotify Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why isnt my premium family starting until 3/6. Marc?????????????

I have now paid for Spotify,but it wont charge me until marc 6.?`? Why Can't it just charge me now and I can have full access and membership? so for the next 2 weeks I can skip a few songs and then just listen to advertising

  • Newbie
  • I have now paid for Spotify,but it wont charge me until marc 6.?`?   Why Can't it just charge me now and I can have   full access and membership?   so for the next 2 weeks I c...
  • Jemi
  • Spotify Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Various problems

It happens often when I select a song, that it doesn't work, or sometimes when a song is already playing and I touch the pause symbol it doesn't stop at all. And more, even if I'm having great internet connection and I'm searching or selecting a song...

  • Newbie
  • It happens often when I select a song, that it doesn't work, or sometimes when a song is already playing and I touch the pause symbol it doesn't stop at all. And more, even if I'm having great intern...
  • Jemi
  • Spotify Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it true that Spotify will be available in Middle east&North Africa in November?

I noticed that Spotify apps on IOS and Windows added Arabic language to languages available for the app interface, Is this a sign that the rumor is true? PlanFreeCountry EgyptDevice(iPhone 6s plus)Operating System(iOS 12/ Windows 10)

  • Visitor
  • I noticed that Spotify apps on IOS and Windows added Arabic language to languages available for the app interface, Is this a sign that the rumor is true?   Plan Free Country  Egyp...
  • Katerina
  • Spotify Legend
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account not linked to my subscription

Hi,Since yesterday, I can't open the spotify application with my account to listen to music. I have reset my password on the website however any information about my Family subcription is specified. And, even if I have a new password, it does not wor...

  • Newbie
  • Hi, Since yesterday, I can't open the spotify application with my account to listen to music. I have reset my password on the website however any information about my Family subcription is specified...
  • Jemi
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on all devices

PlanPremiumCountry DeviceSamsung Galaxy 8Operating SystemAndroid version 8.0.0 My Question or Issue I reset my password on my main account page. After resetting I logged out and back in to make sure it worked it did... only on my computer. After clea...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy 8 Operating System Android version 8.0.0   My Question or Issue  I reset my password on my main account page. After resettin...
  • Peter
  • Spotify Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Login
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kaveri ei pääse kirjautumaan spotifytilille(Tili jumissa)

PremiumFinlandWindows 10 Kysyn tätä kaverin puolesta kun hän ei pääse kirjautumaan spotify tilille.Tili on tehty sähköpostilla joka ei ole enää käytössä, joten hän ei pysty nollaamaan salasanaa, eikä pääse kirjautumaan mihinkään spotify kanavaan. Til...

  • Casual Listener
  • Premium Finland Windows 10   Kysyn tätä kaverin puolesta kun hän ei pääse kirjautumaan spotify tilille. Tili on tehty sähköpostilla joka ei ole enää käytössä, joten hän ei pysty nollaamaan ...
  • Peter
  • Spotify Legend
  • 859 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 859 Views
  • 2 replies
  • 0 likes

Superuser Contribution Double Payment

My CC was charged twice. I only have one account and have been a premium member for a while. I have missed payments before, but this month was not the case and my payments this year were up to date. Is the a number to call to sort this out with custo...

  • Newbie
  • My CC  was charged twice. I only have one account and have been a premium member for a while. I have missed payments before, but this month was not the case and my payments this year were up to ...
  • Peter
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend's candian spotify acct hacked after using everyday for many years

Spotify emailed her saying that her email has changed recently to 'not her email'How does she get a quicker response if the avg response time is 3 days (for emails) and there's no faster online chat and phone alternative?

  • Newbie
  •  Spotify emailed her saying that her email has changed recently to 'not her email' How does she get a quicker response if the avg response time is 3 days (for emails) and there's no faster on...
  • Daisy
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
    Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Cant download

Even when downloading using cellular is turned on in settings cant download or via Wi-Fi

  • Newbie
  • Even when downloading using cellular is turned on in settings cant download or via Wi-Fi 
  • natashadirk
  • Regular
  • 295 Views
  • 2 replies
  • 0 likes
  • 295 Views
  • 2 replies
  • 0 likes

missing song(s) from playlist

PremiumUnited States DeviceMultiple Apple DevicesOperating System(iOS 12.1 My Question or IssueI have noticed some songs missing from a playlist. In particular, one song whose name and artist I cannot remember. No playlist has been deleted to recover...

  • Newbie
  •   Premium United States   Device Multiple Apple Devices Operating System (iOS 12.1   My Question or Issue I have noticed some songs missing from a playlist. In particular...
  • natashadirk
  • Regular
  • 272 Views
  • 2 replies
  • 0 likes
  • Other
  • 272 Views
  • 2 replies
  • 0 likes

Superuser Contribution cant login

i tried to login in with Facebook and 2 emails and change my password 3 times change my email 1 time deleted app 3 times I can't make a account becuase I used all of my emails. Everytime It loads it takes a while like it's about to go in but after a ...

  • Newbie
  • i tried to login in with Facebook and 2 emails and change my password 3 times change my email 1 time deleted app 3 times I can't make a account becuase I used all of my emails. Everytime It loads it ...
  • natashadirk
  • Regular
  • 425 Views
  • 2 replies
  • 0 likes
  • 425 Views
  • 2 replies
  • 0 likes

Superuser Contribution Someone using my account.

Someone keeps getting access to my account.I've removed their un-authorized offline device everyday for a month.I've changed my spotify, E-Mail and facebook password.I've removed them from my "family plan" which they upgraded too without my authoriza...

  • Casual Listener
  • Someone keeps getting access to my account. I've removed their un-authorized offline device everyday for a month. I've changed my spotify, E-Mail and facebook password. I've removed them fro...
  • natashadirk
  • Regular
  • 528 Views
  • 5 replies
  • 0 likes
  • Account
  • 528 Views
  • 5 replies
  • 0 likes