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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80371 Views

9 replies

2 likes

Account
Login
  • 80371 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653724 Views

13 replies

4 likes

Account
  • 653724 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734155 Views

18 replies

29 likes

  • 734155 Views
  • 18 replies
  • 29 likes

Does the student deal for Hulu apply to the family plan?

Family PlanPremiumUSA DeviceiPhone 7; Macbook Pro early 2011Operating SystemiOS 11.4.1; Version 10.13.6 Hi, I'm a high school student and I'm part of a family plan. I was wondering whether the Hulu deal that comes with being a college student can be ...

Newbie

Family Plan Premium USA   Device iPhone 7; Macbook Pro early 2011 Operating System iOS 11.4.1; Version 10.13.6   Hi, I'm a high school student and I'm part of a family plan. I...

Nico

Community Legend

351 Views

1 replies

0 likes

Subscription
  • 351 Views
  • 1 replies
  • 0 likes

Login

Free PlanFree/PremiumCountry i phone 7 Question or Issue I am a Starbucks partner and everytime I try to log in to my premium it says something went wrong and to try again later. How do I fix this ?

Casual Listener

Free Plan Free/Premium Country  i phone 7   Question or Issue  I am a Starbucks partner and everytime I try to log in to my premium it says something went wrong and to try again ...

Billy-J

Spotify Star

584 Views

3 replies

0 likes

Login
  • 584 Views
  • 3 replies
  • 0 likes

Solved!! Two account on the same email

PlanFree/PremiumCountry My Question or Issue Hi, i have two accounts on my email and want to close one of them because the one that i dont use is blockning the one i use. I was logged in with account 1 on the app and suddenly it had changed to accoun...

Visitor

Plan Free/Premium Country   My Question or Issue   Hi, i have two accounts on my email and want to close one of them because the one that i dont use is blockning the one i use. I was l...

Keanu_C

Community Legend

671 Views

1 replies

0 likes

Account
  • 671 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Facebook login won't log me in

Please help me, I'm desperate. I have another account connected to my Facebook login, and I've tried everything to log in again. I was listening to music and all of a sudden it disconnected and now it says I don't have my facebook connected to a spot...

Newbie

Please help me, I'm desperate. I have another account connected to my Facebook login, and I've tried everything to log in again. I was listening to music and all of a sudden it disconnected and now i...

Daisy

Spotify Legend

552 Views

1 replies

0 likes

Account
  • 552 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution switching to a family plan from prenium

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,et My Question or Issue I will try my best to explain my issue. So I currently have a premiun account that I also let my son use. Therefore the account has my music and h...

Casual Listener

Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,et   My Question or Issue   I will try my best to explain my issue. So I currently ...

Guido

Spotify Legend

719 Views

2 replies

0 likes

Account
  • 719 Views
  • 2 replies
  • 0 likes

Two Accounts

PlanPremiumCountryAustralia DeviceiPhone SEOperating SystemWindows 10 Hi,I have an issue where I have two accounts. One I made using login through facebook which has premium.(1)The other I made before making the facebook spotify account (2).I was try...

Visitor

Plan Premium Country Australia   Device iPhone SE Operating System Windows 10   Hi, I have an issue where I have two accounts. One I made using login through facebook which has...

Keanu_C

Community Legend

695 Views

1 replies

1 likes

Account
  • 695 Views
  • 1 replies
  • 1 likes

Solved!! Topic

 Topic description

Casual Listener

  Topic description

Billy-J

Spotify Star

13591 Views

1 replies

0 likes

Account
  • 13591 Views
  • 1 replies
  • 0 likes

Can’t Log in on the App, but okay on Web

PlanPremiumCountry PhilippinesDevice(iPhone8Operating SystemiOS 11 My Question or Issue I’ve accidentally deleted spotify mobile app, and got it re-installed from the App Store. But I can’t log in using my user name or email with my password, which i...

Newbie

  Plan Premium Country  Philippines Device (iPhone8 Operating System iOS 11   My Question or Issue  I’ve accidentally deleted spotify mobile app, and got it re-installe...

Billy-J

Spotify Star

398 Views

1 replies

0 likes

Free
  • 398 Views
  • 1 replies
  • 0 likes

Minha conta está exibindo músicas que eu não escuto

Minha conta tem exibido músicas que eu não escuto como se eu estivesse ouvindo frequentemente. Tenho recebido muitas recomendações de conteúdo semelhantes e isso é muito incoveniente porque não escuto esse tipo de música. Já troquei minha senha mais ...

Casual Listener

Minha conta tem exibido músicas que eu não escuto como se eu estivesse ouvindo frequentemente. Tenho recebido muitas recomendações de conteúdo semelhantes e isso é muito incoveniente porque não escut...

Bittencourt

Spotify Star

10651 Views

5 replies

12 likes

Account
Other
Premium
Security
  • 10651 Views
  • 5 replies
  • 12 likes

Solved!!Superuser Contribution Why is my profile not showing?

PlanPremiumCountry Germany My Question or IssueWhen I log into spotify my profile won't fully show up. All I can see is my ID (some numbers instead of my Facebook name as previously), my followers and my recently played artists. You can't find me by ...

Visitor

  Plan Premium Country  Germany       My Question or Issue When I log into spotify my profile won't fully show up. All I can see is my ID (some numbers instead of my...

Guido

Spotify Legend

13186 Views

3 replies

1 likes

Account
  • 13186 Views
  • 3 replies
  • 1 likes

Superuser Contribution Username under playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and hePlanPremiumCountry PhilippinesDeviceSamsumg J72016Operating Syste Android My Question or Issue Hi, All - Seeking for your assistance, p...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and he Plan Premium Country  Philippines Device Samsumg J72016 Operating Syste...

Guido

Spotify Legend

405 Views

1 replies

0 likes

Account
  • 405 Views
  • 1 replies
  • 0 likes

Please improve edit functionality of account / profile site

PlanFree/PremiumCountryWorldwideDeviceAllOperating SystemAll My Question or IssueI'd wish to get more edit functionality on my profile page.My main question is how difficult it is to add an edit function for the profile name. I don't mean the auto-ge...

Visitor

Plan Free/Premium Country Worldwide Device All Operating System All   My Question or Issue I'd wish to get more edit functionality on my profile page. My main question is how difficul...

Jose_M

Spotify Star

803 Views

1 replies

1 likes

Account
  • 803 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Collegamento Account Facebook

PlanPremiumCountryItalia DeviceiPhone 6s My Question or IssueCiao! Da circa un mese ho aperto un account Spotify Premium (con sconto studenti). Precendentemente avevo già un account Facebook (Free). Vorrei provare a collegare i due ma non risulta pos...

Newbie

Plan Premium Country Italia  Device iPhone 6s   My Question or Issue Ciao! Da circa un mese ho aperto un account Spotify Premium (con sconto studenti). Precendentemente avevo già un...

Guido

Spotify Legend

850 Views

1 replies

0 likes

Account
  • 850 Views
  • 1 replies
  • 0 likes

Solved!! How to kick out a thief using my account?

Hi! So a mobilephone was stolen like 6 months ago, and since then the thief has had access to my spotify account. I have tried changing the password 3-4 times, I have "logged out all devices" or whatever, also like 3-4 times. BUT it does NOT work. Th...

Casual Listener

  Hi!  So  a mobilephone was stolen like 6 months ago, and since then the thief has had access to my spotify account. I have tried changing the password 3-4 times, I have...

Jose_M

Spotify Star

1852 Views

5 replies

1 likes

Account
Subscription
  • 1852 Views
  • 5 replies
  • 1 likes

Songkick concerts not showing up in Artist profile

Songkick URL: https://www.songkick.com/artists/294148-waldeckSpotify URL: https://open.spotify.com/artist/6596yDTd94cIC3dlBptxDH We have the Songkick Profile and connection already for a few years but somehow nothing is showing up in our Artist profi...

Casual Listener

Songkick URL: https://www.songkick.com/artists/294148-waldeck Spotify URL: https://open.spotify.com/artist/6596yDTd94cIC3dlBptxDH   We have the Songkick Profile and connection alrea...

Maxim

Spotify Star

880 Views

1 replies

0 likes

Premium
  • 880 Views
  • 1 replies
  • 0 likes

Superuser Contribution Off line log in

I tried to log in but spotify told me that im off line and i have to go on line to log in. How can i do it if i cant log in?

Casual Listener

   I tried to log in but spotify told me that im off line and i have to go on line to log in. How can i do it if i cant log in? 

Guido

Spotify Legend

549 Views

4 replies

0 likes

Account
Login
  • 549 Views
  • 4 replies
  • 0 likes

Superuser Contribution gift card not starting

yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium can someone pls help

Regular

  yesterday i bought a 30 euro gift card in the store and redeemed it in my account. its now 24 hours later and i still dont have premium   can someone pls help 

Guido

Spotify Legend

863 Views

9 replies

0 likes

Account
Premium
Subscription
  • 863 Views
  • 9 replies
  • 0 likes

Reporting Harassment from User

My Question or IssueFor the past two years, my ex-boyfriend has been harassing me on Spotify. We used to have a playlist that he created. After we separated, I continued to listen and follow the playlist. Because of this, he changed the name of the p...

Newbie

    My Question or Issue For the past two years, my ex-boyfriend has been harassing me on Spotify. We used to have a playlist that he created. After we separated, I continued to listen a...

Maxim

Spotify Star

5379 Views

1 replies

2 likes

Other
  • 5379 Views
  • 1 replies
  • 2 likes

Account activity

Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature in a future update.

Casual Listener

Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature...

Loxer

Community Legend

761 Views

3 replies

0 likes

Account
Other
  • 761 Views
  • 3 replies
  • 0 likes

Solved!! Unfollowing Users

Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotify) all the people I used to be friends with on Face...

Casual Listener

Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotif...

Loxer

Community Legend

15003 Views

3 replies

1 likes

Account
Premium
  • 15003 Views
  • 3 replies
  • 1 likes