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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84240 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
660530 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
742341 Views
18 replies
29 likes
PlanFamilly PremiumCountryCanada DeviceiPhone8Operating SystemiOS 11.4 My Question or IssueI had a chat with Spotify Support about no daily mixes being shown after more than 2 weeks. As expected, they asked me the usuals (logout/login back, reinstall...
Plan Familly Premium Country Canada Device iPhone8 Operating System iOS 11.4 My Question or Issue I had a chat with Spotify Support about no daily mixes being shown afte...
Community Legend
328 Views
1 replies
0 likes
PlanPremiumCountry Switzerland DeviceIphone 6Operating System iOS 9.0.2My Question or Issue I opened Spotify this morning. They asked me to log in, which I did. When I went to my playlists they all appeared and I noticed they weren't downloaded as th...
Plan Premium Country Switzerland Device Iphone 6 Operating System iOS 9.0.2 My Question or Issue I opened Spotify this morning. They asked me to log in, which...
Community Legend
480 Views
1 replies
0 likes
PlanPremiumCountryDenmark DeviceSonyOperating SystemAndroid My Question or IssueI've had Spotify for many many years, for so long that I can hardly imagine my life without it. About a year ago, I deleted my Facebook profile (Apparently I used my Face...
Plan Premium Country Denmark Device Sony Operating System Android My Question or Issue I've had Spotify for many many years, for so long that I can hardly imagi...
Spotify Legend
439 Views
1 replies
0 likes
PlanFree/PremiumCountry UKDeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue Someone has hijacked my account, all my playlists gone. No biggy, I'll set a new password. Oh, apparently it is a biggy as it can't be done. Spotify asks me t...
Plan Free/Premium Country UK Device Samsung S8 Operating System Android Oreo My Question or Issue Someone has hijacked my account, all my playlists gone. No biggy, I...
Spotify Star
615 Views
1 replies
0 likes
Ongoing frustrations with the simple task of updating an email address. I have tried all the steps that Spotify suggested for updating an email address, but none of them are working. I'm unable to edit my profile (or at least the email part). I have ...
Ongoing frustrations with the simple task of updating an email address. I have tried all the steps that Spotify suggested for updating an email address, but none of them are working....
Spotify Star
837 Views
3 replies
0 likes
PlanPremiumCountryEnglandDeviceSamsung Galaxy J3 My Question or IssueMy spotify said I was offline when I had full internet connection so I logged out of my spotify account on my phone as this is what the support said to do. However when I tried to l...
Plan Premium Country England Device Samsung Galaxy J3 My Question or Issue My spotify said I was offline when I had full internet connection so I logged out of my spotify...
Spotify Star
611 Views
1 replies
0 likes
So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten my password and did reset it.So when i was logged ...
So i recently instatlled spotify on a new computer and i saw a possibility that i could login with a username and password. (Before always used facebook to login). But it seemed that i have forgotten...
Spotify Star
1175 Views
5 replies
1 likes
I am on the free trial right now. I have synced some mp3's from my computer to my account in playlists. I plan on cancelling on one of the last few days of the trial so that I can then opt into the student discount. If I cancel my plan, will my phone...
I am on the free trial right now. I have synced some mp3's from my computer to my account in playlists. I plan on cancelling on one of the last few days of the trial so that I can then opt into the s...
Community Legend
816 Views
1 replies
0 likes
PlanFree (used to be Premium)CountryBelgiumDevicePC / Lenovo P2Operating SystemWindows 10 / Android 7 My Question or IssueHi, I know this is something the community can't help me with, I need some technical assistance from a Spotify employee, but the...
Plan Free (used to be Premium) Country Belgium Device PC / Lenovo P2 Operating System Windows 10 / Android 7 My Question or Issue Hi, I know this is something the community ...
Community Legend
925 Views
3 replies
0 likes
hola amigos.tuve un problema al registrarme es spotify premiun, y al momento de elegir mi nombre de usuario, parece que ocurrio un error y me puso cuaquier cosa (un nombre re largo de numeros y letras), entonces necesito cambiar mi nombre de usuario,...
hola amigos. tuve un problema al registrarme es spotify premiun, y al momento de elegir mi nombre de usuario, parece que ocurrio un error y me puso cuaquier cosa (un nombre re largo de numeros y let...
Spotify Star
4230 Views
1 replies
2 likes
PlanPremiumCountry NL DeviceSony Xperia CompactOperating SystemLatest Android My Question or IssueSome time ago an unknown device had somehow connected through 'spotify connect' and listened to a lot of songs on my account. I changed my password and ...
Plan Premium Country NL Device Sony Xperia Compact Operating System Latest Android My Question or Issue Some time ago an unknown device had somehow connected through 's...
Spotify Star
569 Views
3 replies
0 likes
PlanPremiumCountry England DeviceIpad mini 4Operating System0IOS 11 My Question or Issue It has logged me out of my account and I can't get back in on all my devices. I don't know what email address is associated with my account but I have tried with...
Plan Premium Country England Device Ipad mini 4 Operating System0 IOS 11 My Question or Issue It has logged me out of my account and I can't get back in o...
Community Legend
357 Views
1 replies
0 likes
As of yesterday evening everything was fine, but today I got an email (in French, I'm italian and use spotify in English) saying something like a password reset change and that if I didn't request it to just ignore the email. I opened up spotify desk...
As of yesterday evening everything was fine, but today I got an email (in French, I'm italian and use spotify in English) saying something like a password reset change and that if I didn't re...
Spotify Star
1137 Views
3 replies
1 likes
please help me to reset a password. I don’t remember I sign up before. Now I wanted to try free plan, but I couldn’t use my email to sign up an account. PlanFree Countrysingapore Device(iPhone 7)Operating SystemIos My Question or Issue
please help me to reset a password. I don’t remember I sign up before. Now I wanted to try free plan, but I couldn’t use my email to sign up an account. Plan Free Country si...
Spotify Legend
499 Views
3 replies
0 likes
PlanFreeCountry Dubai, UAEDevice Macbook Pro and Iphone 8Operating SystemiOS 10 My Question or Issue I got a code 17 and when I tried to change my country settings so that it will work where I am living, Dubai, UAE, The UAE won't show up and the only...
Plan Free Country Dubai, UAE Device Macbook Pro and Iphone 8 Operating System iOS 10 My Question or Issue I got a code 17 and when I tried to change my country se...
Casual Listener
580 Views
2 replies
0 likes
PlanPremium for FamilyCountry UKDeviceall devicesOperating SystemIos & Android My Question or Issue My family members only see my library and account when logging in. Should they be using their own email adresses and passwords to access their own mus...
Plan Premium for Family Country UK Device all devices Operating System Ios & Android My Question or Issue My family members only see my library and account when loggi...
Spotify Star
765 Views
1 replies
1 likes
PlanPremiumCountry Norway My Question or Issue My account is in use somewhere else. I have tried to "log out everywhere" and changed my password, but the problem keeps occurring
Plan Premium Country Norway My Question or Issue My account is in use somewhere else. I have tried to "log out everywhere" and changed my password, but the problem ke...
Spotify Legend
678 Views
3 replies
0 likes
Hey guys, I am a certified Spotify artist, I have recently released my first single House of Stone, my name is Angus Legg. I am wondering as to why overnight my streams gave decreased by over 200? If anyone could help me with this that would be amazi...
Hey guys, I am a certified Spotify artist, I have recently released my first single House of Stone, my name is Angus Legg. I am wondering as to why overnight my streams gave decreas...
Community Legend
1721 Views
1 replies
0 likes
PlanFreeCountry UsDeviceCromebook My Question or Issue I can't login on web but I can on my phone and I tried to reset my password but won't work.
Plan Free Country Us Device Cromebook My Question or Issue I can't login on web but I can on my phone and I tried to reset my password but won't work.
Spotify Star
463 Views
1 replies
0 likes
PremiumCountry USA Device(iPhone 7+)Operating System(iOS 10) My Question or Issue Ok so my account is being used by another person in chrome web browser except that its not me. I've tried logging out on all open browsers and changed my password but i...
Premium Country USA Device (iPhone 7+) Operating System (iOS 10) My Question or Issue Ok so my account is being used by another person in chrome web browser except t...
Music Fan
388 Views
1 replies
0 likes
