Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1431 Views
0 replies
7 likes
Security

1431 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
444956 Views
970 replies
108 likes
Account

444956 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198619 Views
119 replies
116 likes
Account

1198619 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108022 Views
70 replies
11 likes
Account
Login
Premium

108022 Views
70 replies
11 likes

Superuser Contribution Username all alpha numeric characters

A few days ago, I signed up for the family premium plan and invited my daughter to connect. To accept the invite, you have to login to the web interface but when I checked her account name, it's all alpha numeric characters. I remember reading this c...

jmcda90
Casual Listener
A few days ago, I signed up for the family premium plan and invited my daughter to connect. To accept the invite, you have to login to the web interface but when I checked her account n...
2018-10-01 8:20:27 PM
2018-10-03 11:12:44 AM
Guido
Spotify Legend
1762 Views
1 replies
0 likes
Account

1762 Views
1 replies
0 likes

Superuser Contribution Profile name?

So it appears that you are not able to chance youre profile name and yet i find many topics about this so i am not the only one whom wants this? Create new account is bull! This feels like a moneygrab attempt,"hey lets charge double for the month you...

mandex85
Regular
So it appears that you are not able to chance youre profile name and yet i find many topics about this so i am not the only one whom wants this? Create new account is bull! This fee...
2018-10-01 8:22:40 PM
2018-10-03 11:03:42 AM
Guido
Spotify Legend
1729 Views
1 replies
0 likes
Account
Login

1729 Views
1 replies
0 likes

Can’t access account

My Question or Issuei opened my Spotify app this morning to listen to music and it’s asking me to log in... I’ve done that and it’s telling me my username/email or password are incorrect. I tried to reset the password, clicked on the link from the em...

Katietheedom
Newbie
My Question or Issue i opened my Spotify app this morning to listen to music and it’s asking me to log in... I’ve done that and it’s telling me my username/email or password are inco...
2018-10-03 9:04:30 AM
2018-10-03 9:43:10 AM
Loxer
Community Legend
1764 Views
1 replies
0 likes
Account

1764 Views
1 replies
0 likes

Hacked

I believe that someone has hacked my spotify account and has been using it a lot. I noticed that my music would suddenly just play off by itself on my mac and it wasn't even the kind of music that i listen to. There is also a bunch of playlists that ...

amalielundal
Newbie
I believe that someone has hacked my spotify account and has been using it a lot. I noticed that my music would suddenly just play off by itself on my mac and it wasn't even the kind of...
2018-10-03 2:37:33 AM
2018-10-03 9:41:49 AM
Loxer
Community Legend
1682 Views
1 replies
0 likes
Account

1682 Views
1 replies
0 likes

Solved!! Disconnecting Facebook Woes

PlanFree/PremiumCountry UK DeviceAll My Question or Issue Hi, I clicked the option in settings to disconnect my facebook account which led to me not being able to log in. I've reset my password and logged in but I no longer have premium, it's like I ...

user-removed
Visitor
Plan Free/Premium Country UK Device All My Question or Issue Hi, I clicked the option in settings to disconnect my facebook account which led to me not b...
2018-09-29 9:57:55 AM
2018-10-02 9:10:58 PM
Jose_M
Spotify Star
2357 Views
6 replies
2 likes
Account

2357 Views
6 replies
2 likes

Profile picture not updating

My profile picture is linked to my Facebook. It updates everywhere except on all of the players. So web player and on my phone's app it is not updating. How do I fix this?

Cristina2018
Newbie
My profile picture is linked to my Facebook. It updates everywhere except on all of the players. So web player and on my phone's app it is not updating. How do I fix this?
2018-10-02 4:02:00 PM
2018-10-02 4:11:13 PM
davidcola
Gig Goer
4276 Views
1 replies
0 likes
Account
Premium
Subscription

4276 Views
1 replies
0 likes

Shows facebook activity even though I removed facebook.

Hi, spotify shows me friends activity even though I removed spotify from my facebook account. How is this possible?How do I make it stop, that I dont show my activitiy to my friends and that they do not see my activity anymore? Thank you!

Fel4
Casual Listener
Hi, spotify shows me friends activity even though I removed spotify from my facebook account. How is this possible? How do I make it stop, that I dont show my activitiy to my...
2018-09-29 10:41:39 AM
2018-10-02 2:55:40 PM
Bittencourt
Spotify Star
1358 Views
3 replies
0 likes
Account

1358 Views
3 replies
0 likes

Superuser Contribution Help me a solution :D

Hello,I get a lot of **bleep** emails.I'm really disagreeable.How can I prevent this?Please give me a solution Thanks!Quda

vincityhn1
Newbie
Hello, I get a lot of **bleep** emails. I'm really disagreeable. How can I prevent this? Please give me a solution 🙂 Thanks! Quda
2018-09-28 11:06:35 AM
2018-10-02 1:00:33 PM
Katerina
Spotify Legend
764 Views
1 replies
0 likes

764 Views
1 replies
0 likes

Superuser Contribution [Account] Change Spotify Username or photo

Hello, when I created my spotify account they said that the mail (gmail) was already created. Since I was not sure that I had done this, I just reinitialized the password and I kept my account. Once in I see that i should have belonged to someone els...

alelorenzo
Casual Listener
Hello, when I created my spotify account they said that the mail (gmail) was already created. Since I was not sure that I had done this, I just reinitialized the password and I kept my account. Once ...
2018-09-24 1:59:53 PM
2018-10-02 12:49:05 PM
Guido
Spotify Legend
1070 Views
3 replies
0 likes
Account
Security

1070 Views
3 replies
0 likes

Superuser Contribution sign out everywhere not working

PremiumCountry CanadaDeviceGoogle PixelOperating SystemAndroid My Question or Issue The 'sign out everywhere' button isn't working, I just get an error message (I'm trying on PC). My account is being accessed by an unrecognized device, I need to sign...

szhismine
Casual Listener
Premium Country Canada Device Google Pixel Operating System Android My Question or Issue The 'sign out everywhere' button isn't working, I just get an error messag...
2018-09-25 1:59:35 AM
2018-10-02 11:01:54 AM
Guido
Spotify Legend
5350 Views
6 replies
2 likes
Account
Security

5350 Views
6 replies
2 likes

Superuser Contribution Problem with Facebook Connect

PlanPremiumCountry SpainDeviceComputerOperating SystemWindows 10 My Question or Issue I can't connect Facebook with Spotify, the button inside of configuration, doesn't work, I tried everything, but I do not know what's wrong with this.Thanks for you...

agof0011
Casual Listener
Plan Premium Country Spain Device Computer Operating System Windows 10 My Question or Issue I can't connect Facebook with Spotify, the button inside of configuration, doe...
2018-09-26 1:03:40 PM
2018-10-02 10:57:38 AM
Guido
Spotify Legend
916 Views
3 replies
0 likes
Account

916 Views
3 replies
0 likes

Superuser Contribution I have really bad quality even though I have premium and use max quality.

Spoiler (Highlight to read) The headphones are not the problem, I tried them on a different audio source, they are fine. According to this link https://community.spotify.com/t5/Android/Bad-quality-of-the-sound/td-p/1545312/page/2 an admin could solve...

p_ccqwvb-jf7d
Casual Listener
The headphones are not the problem, I tried them on a different audio source, they are fine. According to this link https://community.spotify.com/t5/Android/Bad-quality-of-the-sound/td-p...
2018-09-26 12:35:02 AM
2018-10-02 10:35:11 AM
Guido
Spotify Legend
970 Views
3 replies
0 likes
Account

970 Views
3 replies
0 likes

Superuser Contribution Charged Twice!

I recently changed my payment method for Premium and just seen that I was charged on both the old card and the card I switched too. Essentially getting billed twice.

Cruise0
Casual Listener
I recently changed my payment method for Premium and just seen that I was charged on both the old card and the card I switched too. Essentially getting billed twice.
2018-09-24 10:54:02 PM
2018-10-02 10:29:52 AM
Guido
Spotify Legend
1311 Views
5 replies
1 likes
Account

1311 Views
5 replies
1 likes

Solved!!Superuser Contribution Strange Chrome Web Player changing my current song

PlanPremiumCountryPoland DeviceXiaomi Redmi 5 Plus, Lenovo and ThinkPad LaptopsOperating SystemAndroid and Windows 10 My Question or IssueMy Question or IssueYesterday and today I've noticed that beside my laptop and phone devices connected to Spotif...

Sarpens
Casual Listener
Plan Premium Country Poland Device Xiaomi Redmi 5 Plus, Lenovo and ThinkPad Laptops Operating System Android and Windows 10 My Question or Issue My Question or Issue Yesterd...
2018-09-26 1:59:46 PM
2018-10-02 10:20:33 AM
Guido
Spotify Legend
16972 Views
3 replies
1 likes
Account
Premium
Security

16972 Views
3 replies
1 likes

Superuser Contribution Spotify in South Korea. Error: 17

PlanFreeCountry South KoreaDevice(Samsung Galaxy 9, Macbook Air late 2018)Operating System(iOS 10, ) My Question or IssueHello I am from SPain but studying abroad for 4 months in South Korea but when I tried to use my Spotify Account the following me...

pilar20998
Newbie
Plan Free Country South Korea Device (Samsung Galaxy 9, Macbook Air late 2018) Operating System (iOS 10, ) My Question or Issue Hello I am from SPain but studying ...
2018-09-26 6:26:57 AM
2018-10-02 10:10:35 AM
Guido
Spotify Legend
1068 Views
3 replies
0 likes
Account

1068 Views
3 replies
0 likes

Coupon of 30 € (= US$35) does not work

PlanFree (but want upgrade with my coupon)Country GermanyDeviceAll (Computer, iPhone)Operating System(Win 7, iOS 12) My Question or Issue I purchased a 30€ Spotify debit/coupon/fund card (these cards that need to get scratched to see the code) in a r...

CouponNotWorkin
Newbie
Plan Free (but want upgrade with my coupon) Country Germany Device All (Computer, iPhone) Operating System (Win 7, iOS 12) My Question or Issue I purchased a 30€ Spotif...
2018-10-01 10:11:38 PM
2018-10-02 9:59:49 AM
Maxim
Spotify Star
681 Views
1 replies
0 likes
Account
Premium

681 Views
1 replies
0 likes

Superuser Contribution Can't search my Spotify account

Hi there,I have set up a Spotify account, so that playlists can be pulled through to a website. This is all working okay, however I can't find the account when searching for it through Spotify. I've tried searching the public name, as well as the use...

z_uqlq4t5-cyj
Casual Listener
...I've tried searching the public name, as well as the username which is : mptmnnjxo1y13wnza6duqmtru Is there are reason I can't find this? Thanks, Plan Free Country UK D...
2018-09-27 3:47:32 PM
2018-10-02 8:44:00 AM
Guido
Spotify Legend
618 Views
3 replies
1 likes
Account

618 Views
3 replies
1 likes

Superuser Contribution Disconnecting from facebook

Every day more and more people want to delete their facebook account, but it's not easy to turn your facebook-created account to a Spotify created account. As a premium subscriber on a family plan I would have to:a) Cancel my subscriptionb) Delete my...

macaruchi
Casual Listener
Every day more and more people want to delete their facebook account, but it's not easy to turn your facebook-created account to a Spotify created account. As a premium subscriber on...
2018-09-28 10:04:58 PM
2018-10-02 8:31:05 AM
Guido
Spotify Legend
785 Views
3 replies
0 likes
Account

785 Views
3 replies
0 likes

Superuser Contribution Changing email and password

PlanPremiumCountry NorwayDevice(Lenovo laptop)Operating System(Windows 10,etc.) My Question or Issue So I recently shut down my newest spotify account which used my current email. The spotify account that I use on a daily basis is connected to an ema...

jåkim
Casual Listener
Plan Premium Country Norway Device (Lenovo laptop) Operating System (Windows 10,etc.) My Question or Issue So I recently shut down my newest spotify account which used my...
2018-09-28 5:58:11 PM
2018-10-02 8:22:32 AM
Guido
Spotify Legend
347 Views
2 replies
0 likes
Account
Login
Security

347 Views
2 replies
0 likes

Superuser Contribution Facebook profile picture and name does not show after connecting to Facebook?

PlanFree/PremiumCountry DeviceDesktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I made a normal Spotify account some time ago and I finally decided to connect to Facebook but my new profile pic and name won't show up...

Noah28
Regular
Plan Free/Premium Country Device Desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I made a normal Spotify account some time ago...
2018-09-01 6:41:36 PM
2018-10-02 8:12:08 AM
Guido
Spotify Legend
7756 Views
9 replies
0 likes
Account

7756 Views
9 replies
0 likes

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