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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8955 Views
  • 1 replies
  • 9 likes
  • Security
  • 8955 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480651 Views
  • 979 replies
  • 111 likes
  • Account
  • 480651 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210553 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210553 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120675 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120675 Views
  • 72 replies
  • 12 likes

Problem when setting device password

When I click send e-mail to set password this error shows up: "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem continues, please contact support." I've tried logging out and log back...

  • Newbie
  • When I click send e-mail to set password this error shows up:   "We're sorry, your email address was not available, please try to log out, log back in and try again. If the problem contin...
  • Luke
  • Spotify Star
  • 530 Views
  • 1 replies
  • 0 likes
  • Account
  • 530 Views
  • 1 replies
  • 0 likes

Iniciar con correo electrónico

Buen día, me registré en Spotify con mi cuenta de Facebook, esto me obliga a tener que iniciar siempre mi sesión de Facebook antes de abrir la sesión en Spotify, me gustaría ingresar con el correo asociado a mi facebook. ¿Cómo lo hago? ¿Cómo lo hago?...

  • Newbie
  • Buen día, me registré en Spotify con mi cuenta de Facebook, esto me obliga a tener que iniciar siempre mi sesión de Facebook antes de abrir la sesión en Spotify, me gustaría ingresar con el correo as...
  • Jose_M
  • Spotify Star
  • 456 Views
  • 2 replies
  • 1 likes
  • Login
  • 456 Views
  • 2 replies
  • 1 likes

Spotify automatically adding random playlists and playing songs when I'm not using the app

PlanPremium CountryBrazil Operating SystemWindows 7/Windows 10 (cellphone) My Question or IssueThe same spotify playlists keep being added (Pop, Rock, Eletronic, etc), and also a custom 400-songs playlist that says it was made by me. I've deleted thi...

  • Newbie
  • Plan Premium   Country Brazil   Operating System Windows 7/Windows 10 (cellphone)   My Question or Issue The same spotify playlists keep being added (Pop, Rock, Eletronic, et...
  • Jose_M
  • Spotify Star
  • 2052 Views
  • 1 replies
  • 0 likes
  • Account
  • 2052 Views
  • 1 replies
  • 0 likes

Settings problem

Plan Premium Country Norway Device Samsung Galaxy S7 Edge, Macbook Pro Retina, Mid 2012 Operating System iOS 10.14 I would like to change my name and profile pic but I see some weird things.On my computer and mobile phone, I see my username and faceb...

  • Visitor
  • Plan Premium Country Norway  Device Samsung Galaxy S7 Edge, Macbook Pro Retina, Mid 2012 Operating System iOS 10.14   I would like to change my name and profile pic b...
  • BlackPillow
  • Composer
  • 339 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 339 Views
  • 3 replies
  • 0 likes

Solved!! Someone using my account to promote their own music! How do I ban this shitface?

Just like the topic says, someone is using my account to promote their own music. When I try to listen to my own playlists it just stops and starts playing an artist called "frulnalheo". They don't even listen to it on their device they just make my ...

  • Regular
  • Just like the topic says, someone is using my account to promote their own music.   When I try to listen to my own playlists it just stops and starts playing an artist called "frulnalheo". The...
  • user-removed
  • Not applicable
  • 441 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 441 Views
  • 3 replies
  • 0 likes

Can't share music on facebook

PlanPremiumCountryPortugalDevice(Samsung Galaxy S5) Whenever i go to share something on facebook i get a message stating that the sharing will not be loaded and that Spotify is currently having an issue with the sharing of music and to try later.This...

  • Newbie
  •   Plan Premium Country Portugal Device (Samsung Galaxy S5)   Whenever i go to share something on facebook i get a message stating that the sharing will not be loaded and that Spotif...
  • Agustin6
  • Composer
  • 411 Views
  • 1 replies
  • 0 likes
  • Account
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de tarjeta de credito

He cambiado de tarjeta y no me deja cambiarla ni en "actualizar datos" ni en "alterar o cancelar". Quiero mantener el mismo plan

  • Newbie
  • He cambiado de tarjeta y no me deja cambiarla ni en "actualizar datos" ni en "alterar o cancelar". Quiero mantener el mismo plan
  • Jemi
  • Spotify Legend
  • 391 Views
  • 1 replies
  • 1 likes
  • 391 Views
  • 1 replies
  • 1 likes

Superuser Contribution Email Address

I logged into Spotify using my Facebook, and I changed my email address through Facebook but it has not updated on my Spotify account. How do I sync my Spotify and Facebook accounts? I've tried disconnecting my Facebook and Spotify accounts and recon...

  • Newbie
  • I logged into Spotify using my Facebook, and I changed my email address through Facebook but it has not updated on my Spotify account. How do I sync my Spotify and Facebook accounts? I've tried disco...
  • Jemi
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Olvide el password de mi antiguo correo electronico y ahora no puedo eliminar la cuenta

Cuando inicie a usar Spotify era muy confuso para mi andar poniendo correos y contrasenias por doquier y quise ahorrarme la molestia de crear uno nuevo para tener un control total, asi que decidi registrarme con facebook, pero, el correo de facebook ...

  • Newbie
  • Cuando inicie a usar Spotify era muy confuso para mi andar poniendo correos y contrasenias por doquier y quise ahorrarme la molestia de crear uno nuevo para tener un control total, asi que decidi reg...
  • Jemi
  • Spotify Legend
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bankrekening nummer wijzigen

Mijn rekekingnummer (andere bank) is gewijzigd, hoe pas ik deze aan 

  • Newbie
  • Mijn rekekingnummer (andere bank) is gewijzigd, hoe pas ik deze aan  
  • Jemi
  • Spotify Legend
  • 1075 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 1075 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in at all, tried it all.

I can't log in to spotify at all, I can't log in with my account so I checked to see if everything was right and it was. I even changed by password again and it always says error with password or username even though it actually logs me in to where I...

  • Newbie
  • I can't log in to spotify at all, I can't log in with my account so I checked to see if everything was right and it was. I even changed by password again and it always says error with password or use...
  • Jemi
  • Spotify Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

premium issu

CountryMalaysia Device(Huawei p9)Operating SystemAndroid 7.0 My Question or Issuei have subscribed to premium but it dose not work and i have alredybeen charged.

  • Newbie
  •   Country Malaysia  Device (Huawei p9) Operating System Android 7.0   My Question or Issue i have subscribed to premium but it dose not work and i have alredybeen charged. &n...
  • Loxer
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login with facebook

I was listening to the music when the app crashed and asked me to login like in the first time you use it. I chose the login with facebook (that is what i was using until that moment) but gives me an error like "not valid key" or something like this....

  • Newbie
  • I was listening to the music when the app crashed and asked me to login like in the first time you use it. I chose the login with facebook (that is what i was using until that moment) but gives me an...
  • Jemi
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm so upset!!!! cancel old account create new account with student credentials

I created a spotify account using my student credentials and facebooks months ago, after deleting my FB and getting a new phone number, I can't log in to spotify on my other mobile devices! I followed all the procedures to create an account can't fig...

  • Newbie
  • I created a spotify account using my student credentials and facebooks months ago, after deleting my FB and getting a new phone number, I can't log in to spotify on my other mobile devices! I followe...
  • Jemi
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to my account because of the name

I put my name as Harki in japanese because it is my nickname and it has put my name as 1deh79949nvbomxczsezcujdb. I can't log in without changing my password and I also can't change my username. What do i do?

  • Newbie
  • I put my name as Harki in japanese because it is my nickname and it has put my name as 1deh79949nvbomxczsezcujdb. I can't log in without changing my password and I also can't change my username....
  • Jemi
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema en ingreso de cuenta / suscripcion

¡Buenas tardes! En ayuda de un amigo, escribo este topico; resulta que un amigo activo una cuenta premium hace un tiempo, en su celular. Al tiempo le robaron ese celular. El no tenia la cuenta abierta en ningun otro dispositivo. Y lamentablemente hab...

  • Newbie
  • ¡Buenas tardes!   En ayuda de un amigo, escribo este topico; resulta que un amigo activo una cuenta premium hace un tiempo, en su celular. Al tiempo le robaron ese celular. El no tenia la cuen...
  • Jemi
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot edit profile

I tried editing my profile to change my location since i moved out of country but as soon as i clicked save changes it said my email was wrong but it was the same email i've had since i've joined spotify.

  • Newbie
  • I tried editing my profile to change my location since i moved out of country but as soon as i clicked save changes it said my email was wrong but it was the same email i've had since i've joined spo...
  • Jemi
  • Spotify Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging in

I've used Spotify for a long time, and I logged out about a week or teo ago, for sure knowing my password and login. But I didn't. I can login with Facebook, but not my actual account. I need help finding the email my account is hooked to and I am up...

  • Newbie
  • I've used Spotify for a long time, and I logged out about a week or teo ago, for sure knowing my password and login. But I didn't. I can login with Facebook, but not my actual account. I need help fi...
  • Jemi
  • Spotify Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't log in - spotify won't accept password and log in with facebook doesn't work either

I haven't loged into my account for a while and now when i try to log into my account in the app it says "Enjoying your trip? To listen abroad for more than 14 days, tell us where U R at spotify.com" I've changed the password 2 times. I can get on th...

  • Newbie
  • I haven't loged into my account for a while and now when i try to log into my account in the app it says "Enjoying your trip? To listen abroad for more than 14 days, tell us where U R at spotify.com"...
  • Jemi
  • Spotify Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • 650 Views
  • 1 replies
  • 0 likes