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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405974 Views
  • 958 replies
  • 107 likes
  • Account
  • 405974 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175699 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175699 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99979 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99979 Views
  • 68 replies
  • 10 likes

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  • Newbie
  • -
  • Billy-J
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Login
  • 293 Views
  • 1 replies
  • 0 likes

Someone keeps hijacking my account

PlanPremium (W/ Hulu)Country USADeviceSamsung Galaxy 7Operating SystemWin 10 Early May of this year, some new device started listening to songs on my spotify. So I did the whole shebang. Sign out all users. Change email. Get new password (hard one, t...

  • Newbie
  • Plan Premium (W/ Hulu) Country  USA Device Samsung Galaxy 7 Operating System Win 10     Early May of this year, some new device started listening to songs on my spotify. So I...
  • Billy-J
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • Account
  • 445 Views
  • 1 replies
  • 0 likes

Unable to log in on phone.

On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalling and reinstalling.

  • Regular
  • On android, i am unable to log in at all. Canceling premium if this is not fixed because i only use it on my phone. I have the legal app downloaded from the Google Play Store. I have tried uninstalli...
  • Billy-J
  • Spotify Star
  • 480 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 480 Views
  • 3 replies
  • 0 likes

Someone Took My Spotify

I had Spotify trial premium for under a month. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. They changed the profile picture and username. I don’t even kn...

  • Casual Listener
  •   I had Spotify trial premium for under a month. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. The...
  • Jose_M
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 459 Views
  • 1 replies
  • 0 likes

Solved!! All playlists are removed, only folder structure is still there!

I am a softaware developer and a premium member of spotify for years now. Past few days I was testing your API, registered a home-usage app for my account, by which I could better maintain my playlists.Just today I noticed that - all folders are exis...

  • Casual Listener
  • ...laylist-modify-private', 'playlist-read-private', 'playlist-read-collaborative', 'playlist-modify-public', 'user-library-read']   As a premium member, I would really much like to resolve this i...
  • Jose_M
  • Spotify Star
  • 941 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 941 Views
  • 5 replies
  • 0 likes

Someone Took My Account

I had Spotify trial premium for UNDER A MONTH. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. They changed the profile picture and username. I don’t even kn...

  • Casual Listener
  •   I had Spotify trial premium for UNDER A MONTH. That was enough time for me to know this program sucks since someone has logged into my account and deleted my playlists and made their own. The...
  • Billy-J
  • Spotify Star
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 435 Views
  • 1 replies
  • 0 likes

Solved!! songs being added by themselves

I added the Ocean music from martin garrix to pre save (https://oceanpresave.com) now all music from all STMPD records artists are added to my library, without my permission, all the releases are added automatically

  • Newbie
  • I added the Ocean music from martin garrix to pre save (https://oceanpresave.com) now all music from all STMPD records artists are added to my library, without my permission, all the releases are add...
  • IguanaSetup
  • Community Legend
  • 2284 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 2284 Views
  • 3 replies
  • 0 likes

Transferring Playlists

I have a Premium account with several playlists, some including several hundred of songs (took time to set...). I'm considering joining my parents' Family account. Will I be able to keep or transfer all my playlist from the Premium account to the Fam...

  • Newbie
  •   I have a Premium account with several playlists, some including several hundred of songs (took time to set...). I'm considering joining my parents' Family account. Will I be able to keep or t...
  • Bethany_Dawn
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Offline Issue

PlanPremiumCountry Guatemala DeviceSamsung Galaxy S8Operating system:Android OreoI usually have the spotify app in offline mode and I accidentally logged out. Now when I try to logging in it tells me since I have offline mode I need to change the opt...

  • Casual Listener
  •   Plan Premium Country  Guatemala  Device Samsung Galaxy S8 Operating system: Android Oreo I usually have the spotify app in offline mode and I accidentally logged out. Now wh...
  • Billy-J
  • Spotify Star
  • 570 Views
  • 3 replies
  • 0 likes
  • Account
  • 570 Views
  • 3 replies
  • 0 likes

[Rank] Songwriter

Dear to whom this may concern, I am at "Songwriter" rank in the Spotify community. However, according to this article, I am suppose to be allowed to send blogs, texts, images et cetera without the need to validate myself as not a robot. This is not t...

  • Composer
  •   Dear to whom this may concern,   I am at "Songwriter" rank in the Spotify community. However, according to this article, I am suppose to be allowed to send blogs, texts, images et cete...
  • Billy-J
  • Spotify Star
  • 369 Views
  • 5 replies
  • 0 likes
  • Account
  • 369 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playback stopping over all devices, some songs unavailable

Jimi PlanPremiumCountry DeviceAndroid phone, Windows PC Operating System My Question or Issue First, my playback stops randomly during songs (whether phone is awake or asleep, on wifi and mobile, online and offline) and also at the end of songs. When...

  • Newbie
  • Jimi  Plan Premium Country   Device Android phone, Windows PC   Operating System     My Question or Issue   First, my playback stops randomly during songs (...
  • Alfredo
  • Roadie
  • 536 Views
  • 1 replies
  • 0 likes
  • Premium
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family members reset after late payment

Usernamenicku8PlanFamily PremiumCountry Switzerland DeviceSamsung Galaxy 8Operating System Android Oreo My Question or Issue I pay spotify with a prepaid mastercard, so before I can pay them i have to put money on it. Now at i didn't have enough mone...

  • Visitor
  • Username nicku8 Plan Family Premium Country  Switzerland  Device Samsung Galaxy 8 Operating System  Android Oreo   My Question or Issue  I pay spotify with a...
  • JuanSebastian
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 404 Views
  • 1 replies
  • 0 likes

Cuenta robada

Hola, les cuento mi problema. Esta mañana amanecí con varios correos electrónicos notificando que el email registrado a mi cuenta había sido cambiado (adjunto imagen). Yo no realicé tal cambio. Al entrar a mi cuenta (iniciando sesión con Facebook ya ...

Spotify 1.png Spotify 2.png Spotify 3.png
  • Casual Listener
  • Hola, les cuento mi problema.   Esta mañana amanecí con varios correos electrónicos notificando que el email registrado a mi cuenta había sido cambiado (adjunto imagen). Yo no realicé tal camb...
  • musicajet
  • Composer
  • 1051 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 1051 Views
  • 1 replies
  • 0 likes

How to renew Student subscription?

Hey guys,love your platform, you are awesome!I am still a student, and have a student subscription, which will change into a normal one within several days. I did not get an email for to renew it, and I don't find a possibility in the options for ren...

  • Casual Listener
  • Hey guys, love your platform, you are awesome! I am still a student, and have a student subscription, which will change into a normal one within several days. I did not get an email for to renew ...
  • Billy-J
  • Spotify Star
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Diffrent account name

HI! I have a question, why I have registered as atraiua, and my account name in my profile on Spotify website is diffrent?I don't understand. In my profile my account name is sth like this: a67ddfds92jjcsd82I really appreciate each answear, thank you...

  • Casual Listener
  • HI!  I have a question, why I have registered as atraiua, and my account name in my profile on Spotify website is diffrent? I don't understand. In my profile my account name is sth like this: ...
  • Billy-J
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 459 Views
  • 1 replies
  • 0 likes

show my current top artist keeps turning itself on

PlanPremium CountryUK DeviceMacbook ProOperating SystemiOS My Question or IssueShow my current top artist keeps turning itself on. It's been going on for months. I dont want people to see what im listening to! This is ridiculous. I've logged out of a...

  • Newbie
  •   Plan Premium   Country UK   Device Macbook Pro Operating System iOS   My Question or Issue Show my current top artist keeps turning itself on. It's been going on fo...
  • danielaklo
  • Music Fan
  • 508 Views
  • 1 replies
  • 1 likes
  • Account
  • 508 Views
  • 1 replies
  • 1 likes

Web Player asking for log-in, but not allowing any

Plan: FreeCountry: U.S. DeviceMacbook Pro late 2011Operating SystemiOS 10.10.5 Web player was working fine for a long time, now suddenly it wants me to log-in, even though when I got to spotify.com it shows I am already logged in. So I try, but when ...

  • Casual Listener
  • Plan: Free Country: U.S.   Device Macbook Pro late 2011 Operating System iOS 10.10.5   Web player was working fine for a long time, now suddenly it wants me to log-in, even tho...
  • Loxer
  • Community Legend
  • 743 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 743 Views
  • 5 replies
  • 0 likes

Superuser Contribution Login password reset not working

I bought a prepaid 3 months Spotify premium card.Could remember my password to redeem.Reset password through Spotify website. Got the message ‘Sweet! Your passwords changed and you are logged in’. I was logged in on Safari. So I redeemed my code succ...

  • Newbie
  • I bought a prepaid 3 months Spotify premium card. Could remember my password to redeem. Reset password through Spotify website. Got the message ‘Sweet! Your passwords changed and you are logged in’...
  • ZullyB
  • Roadie
  • 998 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 998 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recupero email account tramite carta di credito

È possibile recuperare l’email o il nome utente di un account Spotify tramite il numero della carta di credito usata per l’abbonamento? Perché tra poco mi scade e non voglio rinnovarlo ma non ricordo l’email che ho usato per registrarmi

  • Newbie
  • È possibile recuperare l’email o il nome utente di un account Spotify tramite il numero della carta di credito usata per l’abbonamento? Perché tra poco mi scade e non voglio rinnovarlo ma non ricordo...
  • ZullyB
  • Roadie
  • 2525 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 2525 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account got set back from Family to Free

Hi all,I got an Family account like 3 weeks ago. Paid 14.99 and everything went perfect. Untill 3 days ago i opened Spotify and saw that i have a Free account again. I contacted Spotify via the question form and got a automated message back that I sh...

  • Visitor
  • Hi all, I got an Family account like 3 weeks ago. Paid 14.99 and everything went perfect.   Untill 3 days ago i opened Spotify and saw that i have a Free account again.   I contacted S...
  • ZullyB
  • Roadie
  • 478 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 478 Views
  • 1 replies
  • 0 likes