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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 260374 Views
  • 785 replies
  • 81 likes
  • Account
  • 260374 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128152 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128152 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71247 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71247 Views
  • 63 replies
  • 8 likes

Solved!!Superuser Contribution Cobrança indevida

Por favor me ajudem!Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora após 3 meses venho a cobrança na minha fatura da assina...

  • Newbie
  • Por favor me ajudem! Fiz meu cadastro e paguei a assinatura Premium após 1 mês fiquei sem assinatura, e tentei cancelar mais a mesma não me deu a opção pois informava a não avia assinatura, agora ap...
  • JuMendes
  • Newbie
  • 6746 Views
  • 23 replies
  • 2 likes
  • Premium
  • 6746 Views
  • 23 replies
  • 2 likes

Superuser Contribution Alguien Jackeo mi cuenta y perdí toda mi musica

Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes, toda mi música ya no estaba.al ingresar al perfil de usuario incluso aparecía la foto de otra persona.Alguien puede ayudarme? Como puedo hacer para recuperar mi música?

  • Newbie
  • Hace unas semanas ingrese a mi cuenta y no había ninguno de mis álbumes, toda mi música ya no estaba. al ingresar al perfil de usuario incluso aparecía la foto de otra persona. Alguien puede ayudar...
  • Alfredo
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is using my Credit Card. Please investigate.

It's been a month since i stopped my premium subscription.Just today, I saw an entry in my bank's online transaction that i just paid PHP129 last April 20, 2018. It's not me who did that and upon checking i'm still using the free version of spotify.T...

  • Newbie
  • It's been a month since i stopped my premium subscription. Just today, I saw an entry in my bank's online transaction that i just paid PHP129 last April 20, 2018. It's not me who did that and upon...
  • Alfredo
  • Roadie
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

Superuser Contribution connexion à spotify

bonjour,Depuis se matin je rencontre des difficultés pour me connecté à mon compte dont le pseudo est "vallucie2805", je ne peux faire la manipulation "mot de passe oublié" car quand j'entre mon adresse mail ou mon pseudo le site m'affiche le message...

  • Newbie
  • bonjour, Depuis se matin je rencontre des difficultés pour me connecté à mon compte dont le pseudo est "vallucie2805", je ne peux faire la manipulation "mot de passe oublié" car quand j'entre mon ad...
  • Alfredo
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Login
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment trouble

Hello! I've a problems with the payment of Spotify premium. The 24/december/2017 I have pay with 18app the Spotify premium for 1 year, but when the 2018 started I have received a credit addebit from Spotify... So why the 1 year I've payed not work?

  • Newbie
  • Hello! I've a problems with the payment of Spotify premium. The 24/december/2017 I have pay with 18app the Spotify premium for 1 year, but when the 2018 started I have received a credit addebit from ...
  • Alfredo
  • Roadie
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution upgrade to premuim with paypal broken

I upgraded to premium with paypal. I enter info then it takes me to my paypal account I click on pay/confirm and it processes then takes me back to the sign up for premuum page. no emails no indication on paypal account of transaction, no premuum. no...

  • Newbie
  • I upgraded to premium with paypal.  I enter info  then it takes me to my paypal account   I click on pay/confirm  and it processes then takes me back to the sign up for premu...
  • Alfredo
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Says I’m abroad

I’m trying to log into my account and it’s says I’m abroad and I can’t use my account, but I’m home in the Uk and still won’t let me use Spotify, and when I try to change my profile location it won’t let me either???

  • Newbie
  • I’m trying to log into my account and it’s says I’m abroad and I can’t use my account, but I’m home in the Uk and still won’t let me use Spotify, and when I try to change my profile location it won’t...
  • Alfredo
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Different Versions

hello!So I recently had the older version [I forgot which one it was but I think it was 0.9 or something like that] which showed my account profile picture in the upper left hand corner and I had my 'saved' songs. I transferred my account and suddenl...

  • Casual Listener
  • hello! So I recently had the older version [I forgot which one it was but I think it was 0.9 or something like that] which showed my account profile picture in the upper left hand corner and I had m...
  • softsguk
  • Casual Listener
  • 986 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 986 Views
  • 1 replies
  • 0 likes

Fraudulent Credit Card Charges from SpotifyUSA

I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge from Spotify USA on my credit card. I am quite fru...

  • Newbie
  • I have a free account with Spotify. When I go to check my account it specificly shows that there is no credit card account linked with my Spotify account. Now as of last Friday I have a $10.59 charge...
  • bcseattle
  • Newbie
  • 27816 Views
  • 22 replies
  • 7 likes
  • 27816 Views
  • 22 replies
  • 7 likes

username changed automatically

Hello everyone I have a spotify premium for students account that was initially connected to my Facebook account. Suddenly one day my profile name and picture that were obviously the same as my Facebook ones, changed automatically to a really bizarre...

  • Newbie
  • Hello everyone   I have a spotify premium for students  account that was initially connected to my Facebook account. Suddenly one day my profile name and picture that were obviously the s...
  • MattSuda
  • Spotify Star
  • 523 Views
  • 1 replies
  • 2 likes
  • 523 Views
  • 1 replies
  • 2 likes

Forgotten password and no longer have access to the email address

HelloCan someone please help me. I have forgotten my password and unfortunately, the email address I used to set up Spotify is connected to my old company email. I no longer have access to this email address and cannot log into my account. Someone me...

  • Newbie
  • Hello Can someone please help me.  I have forgotten my password and unfortunately, the email address I used to set up Spotify is connected to my old company email.  I no longer have access...
  • GillianDelvigne
  • Composer
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

My account is being charged twice

I just found out that my checking account is being charged twice. Would you please help with this issue?

  • Newbie
  • I just found out that my checking account is being charged twice. Would you please help with this issue?
  • GillianDelvigne
  • Composer
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Can't edit email address

Hi,Ihave had to change my email address as the old one was being discontinued.I changed to a new email for my Facebook account and as I alway log in to Spotify using Facebook, I thought nothing of it. Howver, when I went to my account profile to chan...

  • Casual Listener
  • Hi, Ihave had to change my email address as the old one was being discontinued. I changed to a new email for my Facebook account and as I alway log in to Spotify using Facebook, I thought nothing o...
  • MattSuda
  • Spotify Star
  • 693 Views
  • 1 replies
  • 0 likes
  • Account
  • 693 Views
  • 1 replies
  • 0 likes

Paying for premium and getting the free version

Last week my Spotify app magically turned into the free version with commercials and less access to music. I’ve been paying 9.99 since December through Rogers. I’ve tried logging out and back in and deleting and re installing the app on my iPhone. St...

  • Newbie
  • Last week my Spotify app magically turned into the free version with commercials and less access to music. I’ve been paying 9.99 since December through Rogers. I’ve tried logging out and back in and ...
  • MattSuda
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

How do I remove my control over an artist?

I logged in and was given control over a different artist with the same name.I have split their music and mine into different artist pages, but now I want to remove myself from their page, and only control my own.Any help would be appreciated.

  • Newbie
  • I logged in and was given control over a different artist with the same name. I have split their music and mine into different artist pages, but now I want to remove myself from their page, and only...
  • MattSuda
  • Spotify Star
  • 785 Views
  • 1 replies
  • 1 likes
  • 785 Views
  • 1 replies
  • 1 likes

Superuser Contribution Pago con tarjeta de credito

Quisiera saber como hacer para diferir el pago a 1 sola cuota y no ha 24. Por favor ayuda

  • Newbie
  • Quisiera saber como hacer para diferir el pago a 1 sola cuota y no ha 24. Por favor ayuda
  • Jeffer1894
  • Newbie
  • 9614 Views
  • 9 replies
  • 15 likes
  • 9614 Views
  • 9 replies
  • 15 likes

Superuser Contribution AMEX in Argentina

Hi there.Well, it's simple. I cannot use another credit card than AMEX for this payment, how can I change my country at my profile? This option leads me to my Facebook account and i'm not going to modify that.Its really hard to believe that you can't...

  • Casual Listener
  • Hi there. Well, it's simple. I cannot use another credit card than AMEX for this payment, how can I change my country at my profile? This option leads me to my Facebook account and i'm not going to ...
  • dokorn
  • Casual Listener
  • 539 Views
  • 2 replies
  • 0 likes
  • Premium
  • 539 Views
  • 2 replies
  • 0 likes

Spotify connects to a different account when logging in via facebook?

Hi. Hope someone can help. Got a new iphone. Added Spotify and logged in using FB. This takes me to a different spotify account? How can I sort this?All other devices are linked as well as web player. I joined using Facebook so changing password does...

  • Casual Listener
  • Hi. Hope someone can help. Got a new iphone. Added Spotify and logged in using FB. This takes me to a different spotify account? How can I sort this? All other devices are linked as well as web play...
  • Lotteh
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

My username is not what I set it up as

I set my username up as ver.ajamyan, however when I try to log in with that username, it wont let me. It says password or username is wrong - or something along those lines. When I reset my password, I saw that the issue was that the username was wro...

  • Newbie
  • I set my username up as ver.ajamyan, however when I try to log in with that username, it wont let me. It says password or username is wrong - or something along those lines. When I reset my password,...
  • MattSuda
  • Spotify Star
  • 386 Views
  • 2 replies
  • 0 likes
  • 386 Views
  • 2 replies
  • 0 likes

How can I assure that I can connect my new premium account on Facebook?

Dear Spotify Community, Hi there Spotify! I have made a two Spotify accounts. One connected to my Facebook account and one regular Spotify account. I already deleted/disconnected my Spotify account that is linked on my FB because I forgot to subscrib...

  • Visitor
  • Dear Spotify Community,          Hi there Spotify! I have made a two Spotify accounts. One connected to my Facebook account and one regular Spotify account. I already delet...
  • MattSuda
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 170 Views
  • 1 replies
  • 0 likes