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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406374 Views
  • 958 replies
  • 107 likes
  • Account
  • 406374 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176082 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176082 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100039 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100039 Views
  • 68 replies
  • 10 likes

Superuser Contribution facebook LOGIN blocked!

PlanFreeCountry ItalyDevicepc & LGphoneOperating System Windows & Android My Question or IssueSince Yesterday I cannot log in with my facebook account. Strating Spotify app, both on my laptop and phone, it shows me the log in page but when I select t...

  • Casual Listener
  • Plan Free Country  Italy Device pc & LGphone Operating System  Windows & Android   My Question or Issue Since Yesterday I cannot log in with my facebook acc...
  • nurz6
  • Casual Listener
  • 808 Views
  • 2 replies
  • 0 likes
  • Account
  • 808 Views
  • 2 replies
  • 0 likes

Account problem

PlanPremiumCountryAustralia Device Samsung J5Operating SystemAndroid My Question or IssueHi everyone, I'am doing this post because i got a bit of a problem with my account. I have used spotify since years, with an account i had opened years ago in fr...

  • Casual Listener
  • Plan Premium Country Australia   Device  Samsung J5 Operating System Android   My Question or Issue Hi everyone,   I'am doing this post because i got a bit of a probl...
  • musicajet
  • Composer
  • 563 Views
  • 6 replies
  • 0 likes
  • Premium
  • 563 Views
  • 6 replies
  • 0 likes

Local files

Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings. Please advise. Thanks!

  • Regular
  • Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings.    Please advise.   Thanks!
  • dadiva1908
  • Regular
  • 382 Views
  • 5 replies
  • 0 likes
  • Account
  • 382 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify changed my login email

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8, PC Operating System Windows 10 My Question or Issue So a while back I wanted to log in to my Spotify account on the PC app at work. I'd done this plenty of times before but suddenly it wouldn't accept...

  • Newbie
  • Plan Premium Country  Sweden Device Samsung Galaxy S8, PC  Operating System  Windows 10   My Question or Issue  So a while back I wanted to log in to my Spotify acc...
  • JulianA_Bogota
  • Roadie
  • 479 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 479 Views
  • 1 replies
  • 0 likes

suddenly, it is impossible to log in

hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset the password and reinstall the application but I do ...

  • Casual Listener
  • hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset t...
  • Billy-J
  • Spotify Star
  • 389 Views
  • 3 replies
  • 0 likes
  • Account
  • 389 Views
  • 3 replies
  • 0 likes

can't find email account

Countrynetherlands DevicesonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey everyone i have a problem. i can't find my email with which i log in.i think i tried every email i can remember. i have a premium account a...

  • Visitor
  •   Country netherlands   Device sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue  hey everyone  i have a problem. i ...
  • Billy-J
  • Spotify Star
  • 813 Views
  • 3 replies
  • 0 likes
  • Login
  • 813 Views
  • 3 replies
  • 0 likes

Seriously, what is going on with these ads. NO appropriate

Just logged on and kept hearing the sound of text messages going off. It was coming from an odd Ad off to the side. Not only was I unable to mute it (ridiculous) but then when I made it bigger to see if I could turn it off that way, I was greeted wit...

Screen Shot 2018-08-06 at 11.35.12 AM.png
  • Newbie
  • ...igger to see if I could turn it off that way, I was greeted with this?!       This image is totally inappropriate to have on a public platform. I use this service at work. Not to m...
  • Billy-J
  • Spotify Star
  • 915 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 915 Views
  • 2 replies
  • 0 likes

Log in accounts

I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said that im using a free account. How do i correct this...

  • Newbie
  • I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said ...
  • Keanu_C
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
  • 314 Views
  • 1 replies
  • 0 likes

Pagamento estudante

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry BrasimDeviceIphone 6sOperating SystemiOS 10 My Question or Issue Estou tentando efetuar o pagamento da minha...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country  Brasim Device Iphone 6s Operating System...
  • Bittencourt
  • Spotify Star
  • 347 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 347 Views
  • 2 replies
  • 0 likes

Account details are from a previous Spotify user on my pc

I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don't want to be paying for their account. Thanks in a...

  • Casual Listener
  • I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don...
  • marisams
  • Casual Listener
  • 346 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 346 Views
  • 2 replies
  • 0 likes

Superuser Contribution probleme avec l'invitation (spotify family) envoyée à mon fils

My Question or Issue Bonjour,mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli l'inscription, le compte ne se crée pas.Il a essayé de creer un compte directement sur le site spotify, mais ce n'est pas possible.J'...

  • Newbie
  •   My Question or Issue  Bonjour, mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli  l'inscription, le compte ne se crée pas. Il a essayé de cr...
  • SergioDavid
  • Roadie
  • 1003 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 1003 Views
  • 1 replies
  • 0 likes

Não consigo acessar minha conta premium

Eu tenho uma conta Premium universitário e após trocar de aparelho é acessa o spotify observei que minhas playlists sumiram e minha conta ficou como free; Continuo recebendo a cobrança é não consigo acessar minha conta premium. PlanPremium universitá...

  • Newbie
  • Eu tenho uma conta Premium universitário e após  trocar de aparelho é acessa o spotify observei que minhas playlists  sumiram e minha conta ficou como free;  Continuo recebendo a cobr...
  • Bittencourt
  • Spotify Star
  • 568 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 568 Views
  • 1 replies
  • 0 likes

Spotify thinks phone is offline

Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have completely uninstalled and reinstalled Spotify, tried usin...

  • Casual Listener
  • Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have complet...
  • Jhj005
  • Casual Listener
  • 322 Views
  • 2 replies
  • 0 likes
  • Premium
  • 322 Views
  • 2 replies
  • 0 likes

Solved!! Stolen account

PlanPremium (family)CountryGermany DeviceSony Xperia Compact Operating SystemAndroid 8 My Question or IssueHello community, somebody stole my wife's account yesterday - the email is changd and she is not able to log in anymore. What should we do now?...

  • Casual Listener
  • Plan Premium (family) Country Germany   Device Sony Xperia Compact   Operating System Android 8   My Question or Issue Hello community, somebody stole my wife's account yes...
  • SweMar
  • Music Fan
  • 510 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 510 Views
  • 3 replies
  • 0 likes

Solved!! Adding a follow button to signature

Hi Guys, I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i cannot find a signature field to do this under Personal Inform...

  • Gig Goer
  • Hi Guys,   I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i ca...
  • SweMar
  • Music Fan
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
  • 357 Views
  • 1 replies
  • 0 likes

already an acount on my emailadres (inactive account)

I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop...how do i get my email adress removed from the database so that...

  • Newbie
  • I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop... how do i ...
  • user-removed
  • Not applicable
  • 661 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Why have all my playlists disappeared?

I didn't delete them please help me

  • Newbie
  • I didn't delete them please help me
  • Daliaortega
  • Newbie
  • 107494 Views
  • 176 replies
  • 7 likes
  • 107494 Views
  • 176 replies
  • 7 likes

[Win10]Firewall login problem

PlanFree DevicePCOperating SystemWindows 10 My Question or IssueAfter I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.The firewall is not blocked for spotify.

  • Newbie
  • Plan Free  Device PC Operating System Windows 10   My Question or Issue After I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.Th...
  • mickaelads
  • Music Fan
  • 821 Views
  • 1 replies
  • 0 likes
  • Login
  • 821 Views
  • 1 replies
  • 0 likes

Account Hi-jacked

Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I didn't really think about it, assuming that I had just left...

  • Newbie
  •   Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I ...
  • Billy-J
  • Spotify Star
  • 616 Views
  • 1 replies
  • 0 likes
  • Security
  • 616 Views
  • 1 replies
  • 0 likes

Change Country

Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m very often in Germany.I quit my premium (like I was s...

  • Regular
  • Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m ve...
  • zophie29
  • Regular
  • 514 Views
  • 9 replies
  • 0 likes
  • Account
  • 514 Views
  • 9 replies
  • 0 likes