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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • benji28251
  • Visitor
  • 394101 Views
  • 940 replies
  • 107 likes
  • Account
  • 394101 Views
  • 940 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169955 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169955 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98628 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98628 Views
  • 68 replies
  • 10 likes

Birth date on Spotify is wrong but it is correct in Facebook

I created my Spotify account with my Facebook account but I still have this problem.

  • Regular
  • I created my Spotify account with my Facebook account but I still have this problem.
  • Billy-J
  • Spotify Star
  • 686 Views
  • 3 replies
  • 0 likes
  • Account
  • 686 Views
  • 3 replies
  • 0 likes

Solved!! I have 2 spotify accounts and one of them has premium.

Is there a way to transfer the premium account to the one that doesn't have premium?

  • Casual Listener
  • Is there a way to transfer the premium account to the one that doesn't have premium?
  • Billy-J
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 363 Views
  • 1 replies
  • 0 likes

Actividad de amigos

My Question or IssueHola, desde hace un tiempo no me funciona en la version desktop la "actividad de amigos", así que hice los siguientes pasos:1. Desinstale la version desktop2. Instalé de nuevo la aplicación desktop (esto no solucionó el problema)3...

  • Newbie
  •  My Question or Issue Hola, desde hace un tiempo no me funciona en la version desktop la "actividad de amigos", así que hice los siguientes pasos: 1. Desinstale la version desktop 2. Instalé ...
  • musicajet
  • Composer
  • 323 Views
  • 1 replies
  • 0 likes
  • Other
  • 323 Views
  • 1 replies
  • 0 likes

Can't create account because my email is already in use.

Spotify says to create a new account if you want to change your username, but if you want to continue using your original email, it won't let you recreate your account as it says that email is already in use. How can I get around this? Thanks!

  • Casual Listener
  • Spotify says to create a new account if you want to change your username, but if you want to continue using your original email, it won't let you recreate your account as it says that email is alread...
  • Loxer
  • Community Legend
  • 10091 Views
  • 5 replies
  • 0 likes
  • Account
  • 10091 Views
  • 5 replies
  • 0 likes

Superuser Contribution Data Transfer Project

Will Spotify be joining Microsoft, Google et al in the participation of the Date Transfer Project (https://datatransferproject.dev) this would be a chance to join the user and developer community and support a standard from the get go, be a leader an...

  • Newbie
  • Will Spotify be joining Microsoft, Google et al in the participation of the Date Transfer Project (https://datatransferproject.dev) this would be a chance to join the user and developer community and...
  • Jack
  • Roadie
  • 578 Views
  • 1 replies
  • 0 likes
  • Account
  • 578 Views
  • 1 replies
  • 0 likes

I have premium and lately when I wanna search something it says that I'm offline when I'm not

PlanPremiumCountry HoustonDeviceGalaxy Note 8Operating SystemAndroid My Question or IssueI have premium and lately when I wanna search something it says that I'm offline when I'm not, even when I'm on wifi and that does not make sense, I feel like I'...

  • Casual Listener
  • Plan Premium Country  Houston Device Galaxy Note 8 Operating System Android   My Question or Issue I have premium and lately when I wanna search something it says that I'm offline...
  • Noah
  • Spotify Star
  • 342 Views
  • 3 replies
  • 0 likes
  • Premium
  • 342 Views
  • 3 replies
  • 0 likes

Option to Select Korean as App Language

PlanPremiumCountry South KoreaDevice(iPhone 7 Plus & ASUS Vivobook S15 )Operating System(iOS 11 & Windows 10) My Question or Issue Good day Spotify, Please include Korean language in the options for the mobile app and the desktop app. I think this wi...

  • Newbie
  • Plan Premium Country  South Korea Device (iPhone 7 Plus & ASUS Vivobook S15 ) Operating System (iOS 11 & Windows 10)   My Question or Issue  Good day Spotify,  ...
  • Loxer
  • Community Legend
  • 2327 Views
  • 1 replies
  • 7 likes
  • Account
    Other
    Premium
  • 2327 Views
  • 1 replies
  • 7 likes

Streams count doesnt update for 4 days already

Spotify streams count doesnt update. 4 days already Please fix it asap. Greets PlanPremium / ARTIST MANAGER CountryGermany Device(Samsung Galaxy S7)Operating System(Android) My Question or Issue

  • Casual Listener
  • Spotify streams count doesnt update. 4 days already   Please fix it asap.   Greets     Plan Premium / ARTIST MANAGER  Country Germany  Device (Samsung Galaxy...
  • Maxim
  • Spotify Star
  • 347 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 347 Views
  • 3 replies
  • 1 likes

Issue to get access to Spotify Analytics

PlanPremiumCountryGermany DeviceMac Pro 2013Operating SystemMacOS 10.12.6Safari, Chrome My Question or IssueI would like to get access to Spotify Analytics for my label.When I try to login to Spotify Analytics at https://analytics.spotify.com, I get ...

  • Casual Listener
  • Plan Premium Country Germany  Device Mac Pro 2013 Operating System MacOS 10.12.6 Safari, Chrome   My Question or Issue I would like to get access to Spotify Analytics for my labe...
  • deevoe
  • Casual Listener
  • 427 Views
  • 2 replies
  • 0 likes
  • Account
  • 427 Views
  • 2 replies
  • 0 likes

Change country

I moved from germany to the USA. If I try to change my country, it shows me the message that my email address is alreday used. That actually right because I'm using it. It's my email address. So I can't change my country and can't log in.

  • Newbie
  • I moved from germany to the USA. If I try to change my country, it shows me the message that my email address is alreday used. That actually right because I'm using it. It's my email address. So I ca...
  • hoffmanjoshua
  • Regular
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 264 Views
  • 1 replies
  • 0 likes

Someone else's device is playing my music

PlanPremiumCountry USADeviceMacBook Pro 2017 My Question or IssueHi,Starting last week, it appears someone else has been playing music through my spotify account. I'll see my music stop and the Spotify player will say my music is playing on someone's...

  • Casual Listener
  • Plan Premium Country  USA Device MacBook Pro 2017   My Question or Issue Hi, Starting last week, it appears someone else has been playing music through my spotify account. I'll see...
  • clairejelagin
  • Casual Listener
  • 4636 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 4636 Views
  • 4 replies
  • 0 likes

Vou mudar de país, devo cancelar minha conta no Brasil e criar uma nova no outro pais?

Boa noite! No mês que vem vou me mudar do Brasil para as Filipinas. Vou ficar por lá uns dois-três anos. Gostaria de saber se preciso cancelar minha conta aqui e criar uma nova conta lá.Hoje a cobrança é feita no meu cartão de crédito, o qual será ma...

  • Newbie
  •   Boa noite!   No mês que vem vou me mudar do Brasil para as Filipinas. Vou ficar por lá uns dois-três anos. Gostaria de saber se preciso cancelar minha conta aqui e criar uma nova conta...
  • Billy-J
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
  • 451 Views
  • 1 replies
  • 0 likes

Nonexistent Username

Does anyone else find it quite frustrating that we are unable to choose our own usernames? I have no desire to link my account to my Facebook, seeing as how I would prefer for my full name NOT to show up as my display name. It makes it rather difficu...

  • Visitor
  •   Does anyone else find it quite frustrating that we are unable to choose our own usernames? I have no desire to link my account to my Facebook, seeing as how I would prefer for my full name NO...
  • Noah
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 283 Views
  • 1 replies
  • 0 likes

PS4 linking account issue

Hello spotify community, Recently I've had an issue when trying to login from my PS4 to the spotify account. I've been using spotify on PS4 since 4 months ago, I've already linked my spotify account with the account on PlayStation Network since day o...

  • Regular
  • Hello spotify community,   Recently I've had an issue when trying to login from my PS4 to the spotify account. I've been using spotify on PS4 since 4 months ago, I've already linked my spotify...
  • adddeey
  • Regular
  • 4956 Views
  • 5 replies
  • 0 likes
  • Account
  • 4956 Views
  • 5 replies
  • 0 likes

Not able to update payment method

PlanPremiumCountryUSA My Question or IssueI am trying to updte my payment method and get this screen each time I try (tried paypal and 3 different credit cards):I am about to loose my premiom accont and do not know what to do.Any advise?

Payment.PNG
  • Newbie
  • Plan Premium Country USA   My Question or Issue I am trying to updte my payment method and get this screen each time I try (tried paypal and 3 different credit cards): I am about ...
  • Billy-J
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why "Show what I listen to on Facebook" option doenst apear on my spotify?

PlanPremiumCountryPortugalOperating System( Android Oreo, Windows 10) My Question or Issue Why "Show what I listen to on Facebook" option doenst apear on my spotify.I have facebook conected with spotify and all permissions seems ok.

  • Newbie
  • Plan Premium Country Portugal Operating System ( Android Oreo, Windows 10)   My Question or Issue   Why "Show what I listen to on Facebook" option doenst apear on my spotify. ...
  • FabianS_Bogota
  • Roadie
  • 313 Views
  • 2 replies
  • 0 likes
  • Other
  • 313 Views
  • 2 replies
  • 0 likes

Cannot log in

PlanPremiumCountry NicaraguaDeviceSamsung Galaxy A5 2017Operating System Android Oreo My Question or IssueWeeks ago, I'm trying to log into my account on another device but it has been difficult. It belongs to the Family Membership. When I use my use...

  • Newbie
  •   Plan Premium Country  Nicaragua Device Samsung Galaxy A5 2017 Operating System  Android Oreo   My Question or Issue Weeks ago, I'm trying to log into my account ...
  • BluethunderMSC
  • Casual Listener
  • 341 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 341 Views
  • 2 replies
  • 0 likes

out of knowledge pay

hello,Ihave premium membership. It was paid monthly, but I changed card information and 5 TL (Turkish Liras) was taken from my account. Why this money was taken? Please, give me information and I want refund this money

  • Newbie
  • hello, Ihave premium membership. It was paid monthly, but I changed card information and 5 TL (Turkish Liras) was taken from my account. Why this money was taken? Please, give me information an...
  • Billy-J
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 184 Views
  • 1 replies
  • 0 likes

Cannot log in , help please

Hi , I need your help . I have a Spotify account I only know the name of and I am still paying for it. I need to log in , and cancel the premium but in current conditions of me , not knowing the password nor the e-mail , i can't . I would love to hea...

  • Casual Listener
  • Hi , I need your help . I have a Spotify account I only know the name of and I am still paying for it. I need to log in , and cancel the premium but in current conditions of me , not knowing the pass...
  • Billy-J
  • Spotify Star
  • 409 Views
  • 3 replies
  • 0 likes
  • Login
  • 409 Views
  • 3 replies
  • 0 likes

CANT LOGIN? USERNAME AND PASS CORRECT | ANDROID

I am running on Android Oreo and using a Samsung S7 phone. I am running on the devices original firmware. I had a replacement S7 sent out to me and recently I downloaded Spotify from the playstore and cannot login!? The password and username is corre...

  • Visitor
  • I am running on Android Oreo and using a Samsung S7 phone. I am running on the devices original firmware. I had a replacement S7 sent out to me and recently I downloaded Spotify from the playstore an...
  • Loxer
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • Login
  • 334 Views
  • 1 replies
  • 0 likes