Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4499 Views
0 replies
9 likes
Security

4499 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Saturday
nolosabemos
Visitor
464118 Views
975 replies
110 likes
Account

464118 Views
975 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205301 Views
119 replies
117 likes
Account

1205301 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113010 Views
72 replies
12 likes
Account
Login
Premium

113010 Views
72 replies
12 likes

Community Account Info deleted

Somehow I lost all my community account information. It says I'm a newbie and only have created one topic (this will be #2), but I've FOR SURE posted things beofre with this account. I also lost my user name. Before I just changed it back to this use...

spookidiga
Casual Listener
Somehow I lost all my community account information. It says I'm a newbie and only have created one topic (this will be #2), but I've FOR SURE posted things beofre with this account. &...
2018-10-06 1:56:19 PM
2018-10-07 12:28:14 AM
Keanu_C
Community Legend
345 Views
1 replies
1 likes
Account

345 Views
1 replies
1 likes

Solved!! [Security hole] Remote control devices on other networks through Spotify Connect

Hello community This is a serious security hole I've found on my Spotify Connect. If you have connected your Spotify to other devices, and now I'm able to control and connect that device even though I'm on an another network and on a far distance fro...

hizmano
Casual Listener
Hello community This is a serious security hole I've found on my Spotify Connect. If you have connected your Spotify to other devices, and now I'm able to control and connect that device eve...
2018-09-30 9:59:16 AM
2018-10-07 10:33:34 PM
jsannn
Community Legend
19142 Views
5 replies
3 likes

19142 Views
5 replies
3 likes

Solved!! Issue to activate an account for a Family member

Plan : PremiumCountry: Belgium Device: iPhone SEOperating System : IOS 12My Issue:When creating a new account of my Family Plan, I put his email address, but when receiving his invitation, he has always the same error message saying his email address...

Quendra
Casual Listener
Plan : Premium Country: Belgium Device: iPhone SE Operating System : IOS 12 My Issue: When creating a new account of my Family Plan, I put his email address, but when receiving h...
2018-10-07 2:21:54 PM
2018-10-07 9:11:25 PM
Quendra
Casual Listener
649 Views
2 replies
1 likes
Account
Login
Premium

649 Views
2 replies
1 likes

Retrieving a spotify account that was linked to a deleted Facebook account

My Question or Issue I just recently found out that the account I was using and paying for (Premium) was an account that was created via my old Facebook account which I’ve deleted (not deactivated) about 2 months ago. Unfortunately, I logged out of S...

alygorrecal
Newbie
My Question or Issue I just recently found out that the account I was using and paying for (Premium) was an account that was created via my old Facebook account which I’ve deleted (not...
2018-10-07 3:42:41 PM
2018-10-07 8:23:41 PM
Jose_M
Spotify Star
448 Views
1 replies
1 likes
Account
Premium
Subscription

448 Views
1 replies
1 likes

Solved!! Didn’t verify email in time for Family spotify

PlanPremium for FamilyCountry SingaporeDeviceiphone 6sOperating SystemiOS 10 My Question or IssueI didn’t verify my address in time and now my account is switched back to Free from Spotify Family ... what should I do now?

fookaikai
Newbie
Plan Premium for Family Country Singapore Device iphone 6s Operating System iOS 10 My Question or Issue I didn’t verify my address in time and now my account is switched back t...
2018-10-07 5:01:56 PM
2018-10-07 8:16:01 PM
Jose_M
Spotify Star
1189 Views
1 replies
1 likes
Account
Premium
Subscription

1189 Views
1 replies
1 likes

Account error

Hi my name is Shabeehi had a Spotify premium account for 6 months and now when I try to login with my Facebook account it keeps giving me the 408 error and I cannot access my songs that I downloaded at all not can I access the account please help tha...

Shabeeh
Newbie
Hi my name is Shabeeh i had a Spotify premium account for 6 months and now when I try to login with my Facebook account it keeps giving me the 408 error and I cannot access my songs that I downloade...
2018-10-06 4:47:42 PM
2018-10-06 12:40:59 AM
Billy-J
Spotify Star
468 Views
1 replies
0 likes
Account
Login

468 Views
1 replies
0 likes

About two payments the same month

PlanPremiumCountry Norway Device(Samsung Galaxy S8)Operating System(Ansroid, Windows 10) My Question or IssueI have two payments to spotify during one month. I can just find one account linked to Spotify. Can you help me with this? From, Kristine

user-removed
Visitor
Plan Premium Country Norway Device (Samsung Galaxy S8) Operating System (Ansroid, Windows 10) My Question or Issue I have two payments to spotify during one month. I can ...
2018-10-06 7:36:19 PM
2018-10-06 11:27:28 PM
Loxer
Community Legend
329 Views
1 replies
0 likes
Account
Premium
Security

329 Views
1 replies
0 likes

Solved!! Leave facebook login and using only email login instead

PlanPremiumCountryHungary DeviceiPhone SEOperating SystemiOS 12 My Question or IssueI am planning to delete my facebook account, but i want to use Spotify Premium in the future with my email address (which is already my facebook registrated email add...

user-removed
Visitor
Plan Premium Country Hungary Device iPhone SE Operating System iOS 12 My Question or Issue I am planning to delete my facebook account, but i want to use Spotify Premium in the...
2018-10-06 9:07:06 PM
2018-10-06 11:24:05 PM
Loxer
Community Legend
367 Views
1 replies
0 likes
Account
Login

367 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't change my country because of email

PlanFreeCountryGermany Operating SystemWindows 10My Question or Issue I am trying to change my region to Germany because I moved but I can't because whenever I try to click 'Save' while editing the country, I get a red message saying 'We're sorry, th...

CaptainSlapper
Casual Listener
Plan Free Country Germany Operating System Windows 10 My Question or Issue I am trying to change my region to Germany because I moved but I can't because whenever I try to ...
2018-10-02 9:31:59 AM
2018-10-06 3:37:42 PM
CaptainSlapper
Casual Listener
1137 Views
2 replies
0 likes
Account
Other

1137 Views
2 replies
0 likes

difference between label and tag

What is the difference between label and tag when posting? Spotify, we're not mind-readers; we don't know how you use this metadata, or the intention of it. Label and tag can mean very similiar things or even be used interchangably in software.

spookidiga
Casual Listener
What is the difference between label and tag when posting? Spotify, we're not mind-readers; we don't know how you use this metadata, or the intention of it. Label and tag can mean very si...
2018-10-06 1:58:53 PM
2018-10-06 2:48:45 PM
Jose_M
Spotify Star
513 Views
1 replies
2 likes
Account

513 Views
1 replies
2 likes

Superuser Contribution Re: Songs are disappearing out of my playlist

No there is no unusual activity, i already changed my password to be sure about that.

Xloveu
Casual Listener
No there is no unusual activity, i already changed my password to be sure about that.
2018-09-27 9:58:08 AM
2018-10-06 2:30:54 PM
Guido
Spotify Legend
954 Views
3 replies
0 likes

954 Views
3 replies
0 likes

Superuser Contribution Invert playlist

I noticed that listening to a playlist in Spotify by the computer allows you to reverse the order of the songs, bringing those added a little while ago, something that the application for iOS was not possible. It sounds simple, but the long roll of t...

joseguilherme15
Newbie
I noticed that listening to a playlist in Spotify by the computer allows you to reverse the order of the songs, bringing those added a little while ago, something that the application for iOS was not...
2018-10-03 8:54:23 PM
2018-10-06 2:29:04 PM
Katerina
Spotify Legend
789 Views
1 replies
0 likes

789 Views
1 replies
0 likes

Superuser Contribution Can't subscribe spotify

Hello, I had a problem with spotify. Every time I try to create an account there is this message "you're not connected, please try again". But even when I changed the connection or to try it on phone, computer, tablet, nothing works. One day by mirac...

Belzee
Newbie
Hello, I had a problem with spotify. Every time I try to create an account there is this message "you're not connected, please try again". But even when I changed the connection or to try it on phone...
2018-03-08 1:32:47 PM
2018-10-06 9:44:03 AM
Katerina
Spotify Legend
239 Views
1 replies
0 likes

239 Views
1 replies
0 likes

No puedo acceder a spotify prrmium

Buenas tardes desde el mes pasado, he intentado acceder a Spotify premium, y lo he realizado con varias tarjetas con las cuales tengo cupo y he hecho varias compras internacionales, como hago para acceder a este servicio ?

Julimarro18
Newbie
Buenas tardes desde el mes pasado, he intentado acceder a Spotify premium, y lo he realizado con varias tarjetas con las cuales tengo cupo y he hecho varias compras internacionales, como hago para ac...
2018-03-20 8:13:38 PM
2018-10-05 11:53:10 PM
osornios
Spotify Star
255 Views
1 replies
0 likes

255 Views
1 replies
0 likes

Weird name when sending Family invites

Hi, I just switched my premium profile to Family. I sent my wife an invite, everything's good, but when she's on the confirmation page she sees (I'm from Italy so sorry if translation is slightly different) 'Congratulations, you're about to subscribe...

user-removed
Visitor
Hi, I just switched my premium profile to Family. I sent my wife an invite, everything's good, but when she's on the confirmation page she sees (I'm from Italy so sorry if translation is slightly dif...
2018-03-20 8:19:08 PM
2018-10-05 11:52:49 PM
osornios
Spotify Star
236 Views
1 replies
0 likes

236 Views
1 replies
0 likes

Can't connect to my account (android web...)

Spoiler (Highlight to read) So,hello everyone. Thanks for helping me. I am having actually some problems to log into my account, whenever I try, it just give me an error " Oups, an error occur...". My account was working perfectly until now.

ChupaK
Newbie
So,hello everyone. Thanks for helping me. I am having actually some problems to log into my account, whenever I try, it just give me an error " Oups, an error occur...". My account w...
2018-03-20 11:50:15 PM
2018-10-05 11:49:02 PM
osornios
Spotify Star
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Spotify says there's no account linked to my Facebook

I can't log into my account through Facebook...Spotify is saying that there is no account linked to it. My Facebook account hasn't even been deactivated so I'm not sure what the issue is. I get Error Code 1003. This is really frustrating because i'm ...

Atkumar10
Newbie
I can't log into my account through Facebook...Spotify is saying that there is no account linked to it. My Facebook account hasn't even been deactivated so I'm not sure what the issue is. I get Error...
2018-03-20 12:25:20 AM
2018-10-05 11:47:56 PM
osornios
Spotify Star
969 Views
1 replies
0 likes
Account
Premium

969 Views
1 replies
0 likes

login failed 2 accounts, reset password --> accounts not connected

Hi, Recently my father setup a new account () with which he subscribed to Family. After failing to get family-status on this account he setup a new account (). For both accounts the Family subscription was not available, after logging in on several d...

DeKortVanAs
Newbie
Hi, Recently my father setup a new account (<removed sensitive information>) with which he subscribed to Family. After failing to get family-status on this account he setup a new acc...
2018-03-22 1:35:56 PM
2018-10-05 11:44:51 PM
osornios
Spotify Star
388 Views
1 replies
0 likes
Account
Login

388 Views
1 replies
0 likes

Renamed and moved playlist folder, now it's gone

On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficult now, with all the features removed over the years...

virtualbub
Casual Listener
On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficul...
2018-10-04 3:46:31 AM
2018-10-05 11:43:00 PM
osornios
Spotify Star
309 Views
1 replies
0 likes
Account

309 Views
1 replies
0 likes

Account doesnt exist !!!!

I really need help from spotify. I pay 9,99 for an account called "leoleesgardens" The account I'm using now is not the one I want to be on. I want access to my music or I'd like a refund please !!!!PlanPremiumCountryWales DeviceSamsung Operating Sys...

Leoleesgardens
Newbie
I really need help from spotify. I pay 9,99 for an account called "leoleesgardens" The account I'm using now is not the one I want to be on. I want access to my mu...
2018-10-04 2:33:36 PM
2018-10-05 11:42:16 PM
osornios
Spotify Star
189 Views
1 replies
0 likes
Login

189 Views
1 replies
0 likes

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