Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Alberto27
  • Casual Listener
  • 283012 Views
  • 831 replies
  • 88 likes
  • Account
  • 283012 Views
  • 831 replies
  • 88 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134357 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134357 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76313 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76313 Views
  • 64 replies
  • 9 likes

Superuser Contribution Can't make public playlists

Hello, i have some playlists that i can't "make public", so i can't share them.Also, some friends can't see what i'm listening to.Can i fix this? Thanks

  • Newbie
  • Hello, i have some playlists that i can't "make public", so i can't share them. Also, some friends can't see what i'm listening to. Can i fix this? Thanks  
  • Alfredo
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family account no longer exist!!!!!

hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?

  • Newbie
  • hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?
  • Alfredo
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm logged out of my accounts and my email and password is not recognised

HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I can see all my playlists for a second before an erro...

  • Newbie
  • HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I c...
  • Alfredo
  • Roadie
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted songs

When I make a playlist, it adds songs that I didn't add myself. I was wondering if i can turn this action off somehow or if it was just a dumb drawback to the free version of spotify.

  • Newbie
  • When I make a playlist, it adds songs that I didn't add myself. I was wondering if i can turn this action off somehow or if it was just a dumb drawback to the free version of spotify.
  • Alfredo
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution I think I'm being charged tax by accident.

So I have the Student discount and, up until this month, was being charged $4.99/month for Premium + Hulu. Today I checked my statement and found that the charge was $5.24 on May 1st. At first I assumed this was intentional, but upon looking through ...

  • Newbie
  • So I have the Student discount and, up until this month, was being charged $4.99/month for Premium + Hulu. Today I checked my statement and found that the charge was $5.24 on May 1st. At first I assu...
  • Alfredo
  • Roadie
  • 2109 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t login on my account

Hi , couple days ago I tried to login on my account but I couldn’t so I tried to reset password but I didn’t get any message supporting that . And yesterday I was charged for premium account .. what should I do ?

  • Newbie
  • Hi , couple days ago I tried to login on my account but I couldn’t so I tried to reset password but I didn’t get any message supporting that . And yesterday I was charged for premium account .. what ...
  • Alfredo
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium olamıyorum.

Merhaba arkadaşlar, Premium abone olamıyorum. Banka ile görüştüm kartlık veya bankalık bir durum yok. Ödeme yöntemi filan diyor anlamadım. Kontrol eder misiniz ? Abone olmak istiyorum Kullanıcı adı: o0qmcq5r36xpm0499mq7ac399

  • Newbie
  • Merhaba arkadaşlar,   Premium abone olamıyorum. Banka ile görüştüm kartlık veya bankalık bir durum yok. Ödeme yöntemi filan diyor anlamadım. Kontrol eder misiniz ? Abone olmak istiyorum &nbsp...
  • Alfredo
  • Roadie
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change country

I know this has been asked many times before, but the process does not seem to be the same for me. I'm trying to relocate my Norwegian premium account to Romania, but when I try to update the subscription payment details, I'm given this messagewithou...

Capture.PNG
  • Casual Listener
  • I know this has been asked many times before, but the process does not seem to be the same for me. I'm trying to relocate my Norwegian premium account to Romania, but when I try to update the subscri...
  • paige1782
  • Casual Listener
  • 426 Views
  • 8 replies
  • 0 likes
  • Other
    Premium
  • 426 Views
  • 8 replies
  • 0 likes

Why i cant log in

So, i tried to log in on my account, and i know that the username and password are correct but i still can't connect it says ''Incorrect username or password.''

  • Casual Listener
  • So, i tried to log in on my account, and i know that the username and password are correct but i still can't connect it says ''Incorrect username or password.''  
  • RobiP
  • Music Fan
  • 231 Views
  • 3 replies
  • 0 likes
  • Account
  • 231 Views
  • 3 replies
  • 0 likes

Solved!! Dispositivo Offline

Tenho Plano Premium e desde ontem não consigo ouvir nenhuma música. Informa que meu dispositivo está offline.

  • Casual Listener
  • Tenho Plano Premium e desde ontem não consigo ouvir nenhuma música. Informa que meu dispositivo está offline.
  • Bittencourt
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Solved!! Support.spotify.com SSO login?

I looked at my 'approved applications' page and found something called 'support.spotify.com' login with the description 'Login with SSO from support.spotify.com'. What is this, this is the first time i've checked the page and i'm worried about what i...

  • Casual Listener
  • I looked at my 'approved applications' page and found something called 'support.spotify.com' login with the description 'Login with SSO from support.spotify.com'. What is this, this is the first time...
  • ItsKittay
  • Casual Listener
  • 6167 Views
  • 2 replies
  • 1 likes
  • Account
  • 6167 Views
  • 2 replies
  • 1 likes

Log everyone out of my Spotify

I keep getting "your account is being used somewhere else". Can I force logout all instances of my account?

  • Newbie
  • I keep getting "your account is being used somewhere else". Can I force logout all instances of my account?
  • Maxim
  • Spotify Star
  • 483487 Views
  • 83 replies
  • 23 likes
  • 483487 Views
  • 83 replies
  • 23 likes

Superuser Contribution Can't connect my account to anything

When I try to connect my facebook to my spotify it says this: Sorry there has been a temporary error, please try again later. And when I try to connect my discord it says the following: Failed to connect your Spotify account to Discord. I tried doing...

  • Casual Listener
  • When I try to connect my facebook to my spotify it says this: Sorry there has been a temporary error, please try again later.   And when I try to connect my discord it says the following:...
  • Melody
  • Community Manager
  • 818 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 818 Views
  • 1 replies
  • 0 likes

Using a Credit Card from Another Country

Hey All, I'm trying to upgrade to Spotify premium, but I just moved to another country and only have a US credit card. Has anyone figured out a way to pay with a card from another country? I keep getting an error message, but I'm also not allowed to ...

  • Newbie
  • Hey All,   I'm trying to upgrade to Spotify premium, but I just moved to another country and only have a US credit card. Has anyone figured out a way to pay with a card from another country? I...
  • Bethany_Dawn
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logs I to wrong account

When I log into my Spotify account with my email it automatically goes into someone else's account which is "removed for security" which is definitely not my account. I have been trying for over a day with no success. Please if you have any ideas let...

  • Newbie
  • When I log into my Spotify account with my email it automatically goes into someone else's account which is "removed for security" which is definitely not my account. I have been trying for over a da...
  • Melody
  • Community Manager
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
  • 144 Views
  • 1 replies
  • 0 likes

assinatura entre amigos

Existe algum desconto para assinar eu e mais 3 amigos? por que o plano familia não pode ser divididos para amigos?

  • Casual Listener
  • Existe algum desconto para assinar eu e mais 3 amigos? por que o plano familia não pode ser divididos para amigos?
  • Bittencourt
  • Spotify Star
  • 39012 Views
  • 25 replies
  • 2 likes
  • 39012 Views
  • 25 replies
  • 2 likes

Solved!! cancel premium

hello guys, I'm trying to cancel my premium account but it will not accept my password I'm using my facebook account linked with spotify.

  • Visitor
  • hello guys, I'm trying to cancel my premium account but it will not accept my password I'm using my facebook account linked with spotify. 
  • user-removed
  • Not applicable
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes