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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80380 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653770 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734182 Views
18 replies
29 likes
PlanPremiumCountry SwedenDeviceSamsung Galaxy S8, PC Operating System Windows 10 My Question or Issue So a while back I wanted to log in to my Spotify account on the PC app at work. I'd done this plenty of times before but suddenly it wouldn't accept...
Plan Premium Country Sweden Device Samsung Galaxy S8, PC Operating System Windows 10 My Question or Issue So a while back I wanted to log in to my Spotify acc...
Roadie
557 Views
1 replies
0 likes
Hi, this is reffering to my case: https://community.spotify.com/t5/Accounts/Spotify-Account-Details-not-reflecting-account-details-Facebook/m-p/4429127#M1489630 I have yet to find a solution to this issue. My email is still not the same as my Faceboo...
Hi, this is reffering to my case: https://community.spotify.com/t5/Accounts/Spotify-Account-Details-not-reflecting-account-details-Facebook/m-p/4429127#M1489630 I have yet to fi...
Regular
686 Views
4 replies
0 likes
Hi everyone, I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers and letters.Does anyone has an idea about what happened?Thanks...
Hi everyone, I just made a Spotify account and I can see that my username is completely different that what I choose. It's something like this: 14sdfjhdi9yijefkjc... a sequence of numbers an...
Casual Listener
995 Views
2 replies
0 likes
Hi Guys, I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i cannot find a signature field to do this under Personal Inform...
Hi Guys, I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i ca...
Music Fan
903 Views
1 replies
0 likes
PlanFree/PremiumCountry RomaniaDevicePS4 PRO My Question or IssueHello all,I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spotify account. My account is created in Romania and as far as I know, I should b...
Plan Free/Premium Country Romania Device PS4 PRO My Question or Issue Hello all, I bought a ps4 pro two months ago and I still have problems when I'm trying to connect to my Spo...
Roadie
785 Views
3 replies
0 likes
I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don't want to be paying for their account. Thanks in a...
I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don...
Casual Listener
474 Views
2 replies
0 likes
Hi! I've had my spotify account connected to facebook for a long time, but it has never changed my name to my facebook name. Some people had this issue in similar posts, and they all get it solved by waiting a few days, however that does not seem to ...
Hi! I've had my spotify account connected to facebook for a long time, but it has never changed my name to my facebook name. Some people had this issue in similar posts, and they all get it solved by...
Casual Listener
10376 Views
4 replies
3 likes
Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I didn't really think about it, assuming that I had just left...
Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I ...
Spotify Star
814 Views
1 replies
0 likes
Hello !Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty.I have been using firefox and chrome to test and have not receive any recei...
Hello ! Today, I've tried to buy a gift card, but after having filling the form and submit it by clicking on continue, I've just came back on the same page with the form empty. I have been ...
Spotify Star
1798 Views
8 replies
0 likes
Eu tenho uma conta Premium universitário e após trocar de aparelho é acessa o spotify observei que minhas playlists sumiram e minha conta ficou como free; Continuo recebendo a cobrança é não consigo acessar minha conta premium. PlanPremium universitá...
Eu tenho uma conta Premium universitário e após trocar de aparelho é acessa o spotify observei que minhas playlists sumiram e minha conta ficou como free; Continuo recebendo a cobr...
Spotify Star
683 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry BrasimDeviceIphone 6sOperating SystemiOS 10 My Question or Issue Estou tentando efetuar o pagamento da minha...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Brasim Device Iphone 6s Operating System...
Spotify Star
422 Views
2 replies
0 likes
I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop...how do i get my email adress removed from the database so that...
I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop... how do i ...
Not applicable
749 Views
1 replies
0 likes
Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have completely uninstalled and reinstalled Spotify, tried usin...
Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have complet...
Casual Listener
460 Views
2 replies
0 likes
Hello, I'm a Premium user from Israel.I want to wake up with music from Spotify, and I wonder if this is an option- I couldn't find such option, but maybe I missed it. Thank you,Barak
Hello, I'm a Premium user from Israel. I want to wake up with music from Spotify, and I wonder if this is an option- I couldn't find such option, but maybe I missed it. Thank you, Barak
Spotify Star
417 Views
1 replies
0 likes
i just got approved for a student hulu account, and underneath my account overview it does not tell me anywhere to activate hulu. does it take a few days to activate or what?
i just got approved for a student hulu account, and underneath my account overview it does not tell me anywhere to activate hulu. does it take a few days to activate or what? ...
Community Legend
637 Views
1 replies
0 likes
Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a Prenium Account ! ! Someone can help me please ? T...
Hi ! Since the new update today I don’t have any acces to my prenium account. I can’t find my downloaded tracks and when I go in my parameter account I can see I have a free account ???? I paid for a...
Spotify Star
397 Views
1 replies
0 likes
PlanFree DevicePCOperating SystemWindows 10 My Question or IssueAfter I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.The firewall is not blocked for spotify.
Plan Free Device PC Operating System Windows 10 My Question or Issue After I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.Th...
Music Fan
975 Views
1 replies
0 likes
Has anyone come across this website called < edited >? It offers Spotify premium on a North American plan and I subscribed to it yesterday. I am in India where Spotify hasn't arrived yet, but I couldn't wait to try this out. It's been working a treat...
Has anyone come across this website called < edited >? It offers Spotify premium on a North American plan and I subscribed to it yesterday. I am in India where Spotify hasn't arri...
Spotify Star
2503 Views
3 replies
0 likes
Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m very often in Germany.I quit my premium (like I was s...
Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m ve...
Regular
921 Views
9 replies
0 likes
Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist name. Thanks
Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist...
Spotify Star
517 Views
1 replies
0 likes
