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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 194913 Views
  • 719 replies
  • 63 likes
  • Account
  • 194913 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101002 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101002 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54690 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54690 Views
  • 58 replies
  • 8 likes

Superuser Contribution Can't connect to Facebook

Hi! Hope this is the correct section.My issue is very easy to explain: when I click "Connect to Facebook" in the desktop app, nothing happens. That's it. No matter which Spotify account I am using.If I do the same in the Android app, a window opens a...

  • Casual Listener
  • Hi! Hope this is the correct section. My issue is very easy to explain: when I click "Connect to Facebook" in the desktop app, nothing happens. That's it. No matter which Spotify account I am using....
  • forgettingcloud
  • Casual Listener
  • 683 Views
  • 2 replies
  • 1 likes
  • 683 Views
  • 2 replies
  • 1 likes

Family plan

Good Morning, My name is Keuver, I'm Brazilian. I have a problem, in the company where I work the staff decided to make a family plan with everyone in the company, we put the address of the company and everything, but every month of some problem with...

  • Casual Listener
  • Good Morning,   My name is Keuver, I'm Brazilian.   I have a problem, in the company where I work the staff decided to make a family plan with everyone in the company, we put the addres...
  • Luke
  • Spotify Star
  • 285 Views
  • 3 replies
  • 0 likes
  • 285 Views
  • 3 replies
  • 0 likes

How can I delete my account (no access to email)

I want to delete my spotify account . My spotify account is connected to my fb account but I don't have access to the email address on my Facebook . I just updated my email address on Facebook but spotify is still giving me the old one. how can I sol...

  • Newbie
  • I want to delete my spotify account . My spotify account is connected to my fb account but I don't have access to the email address on my Facebook . I just updated my email address on Facebook but sp...
  • kejt_
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Changing Country in Edit Profile

I'm trying to change the Country I'm in under my profile page. But I can't click on the box to select a different country. I'm Australian but living in Iceland this year. I need to change my country so I can pay with an Icelandic credit card.

  • Casual Listener
  • I'm trying to change the Country I'm in under my profile page. But I can't click on the box to select a different country. I'm Australian but living in Iceland this year. I need to change my country ...
  • timdarbyshire
  • Casual Listener
  • 232 Views
  • 3 replies
  • 0 likes
  • 232 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change country

Hi,I installed Spotify and connected via Facebook while on a VPN with a Germany IP. For this reason, I think, my country is set to 'Germany' (I'm in Romania). I disconnected the VPN, cleaned all Spotify cookies, logged out and back in, but can't chan...

  • Regular
  • Hi, I installed Spotify and connected via Facebook while on a VPN with a Germany IP. For this reason, I think, my country is set to 'Germany' (I'm in Romania). I disconnected the VPN, cleaned all Sp...
  • aghecenco
  • Regular
  • 453 Views
  • 9 replies
  • 0 likes
  • 453 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Can't change country, even though I am there currently

Hi everyone, I am trying to change my country settings for my Premium account from the UK to Hungary (I live in Hungary but traver a lot). I am in Hungary right now, so it should be working, however, when I go to the "Edit account" part, the country ...

  • Casual Listener
  • Hi everyone,   I am trying to change my country settings for my Premium account from the UK to Hungary (I live in Hungary but traver a lot). I am in Hungary right now, so it should be working,...
  • eszdor33
  • Casual Listener
  • 2316 Views
  • 2 replies
  • 0 likes
  • Account
  • 2316 Views
  • 2 replies
  • 0 likes

Solved!! have messed up trying to create family account.

we now have two family accounts, paid for twice on paypal and possibly renewed a premium account. I am totally lost as how to unravel this. Seem to have spent 40€ tonight instead of 15€ its a nightmare. who do I ask for help?

  • Casual Listener
  • we now have two family accounts, paid for twice on paypal and possibly renewed a premium account. I am totally lost as how to unravel this.  Seem to have spent 40€ tonight instead of 15€ its a n...
  • Niceperson
  • Casual Listener
  • 417 Views
  • 3 replies
  • 0 likes
  • Premium
  • 417 Views
  • 3 replies
  • 0 likes

Can not delete my other spotify account!

Please help!I've sent an email through the contact form requesting to delete my other account linked to facebook. But my account is still there!!Please help

  • Newbie
  • Please help! I've sent an email through the contact form requesting to delete my other account linked to facebook.   But my account is still there!! Please help
  • Maxim
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! How do you get Spotify to STOP charging a credit card?

I've gone through all the steps online and my account is showing up as a FREE account but I'm being charged $9.99 a month. Absolutely crazy!!!

  • Newbie
  • I've gone through all the steps online and my account is showing up as a FREE account but I'm being charged $9.99 a month.  Absolutely crazy!!!
  • Cristia-r-salas
  • Newbie
  • 1248 Views
  • 4 replies
  • 1 likes
  • 1248 Views
  • 4 replies
  • 1 likes

Solved!! Change my home address

When upgrading to Family Premium I put in the wrong home address for my family to fill out, and now I can not find where I can change it to the correct one. How can i fix this? Grateful for any help!

  • Casual Listener
  • When upgrading to Family Premium I put in the wrong home address for my family to fill out, and now I can not find where I can change it to the correct one. How can i fix this? 🙂 Grateful for any ...
  • timodelforterie
  • Newbie
  • 236511 Views
  • 61 replies
  • 3 likes
  • Account
    Premium
    Security
    Subscription
  • 236511 Views
  • 61 replies
  • 3 likes

Login

Fiz o log in com minha conta do Facebook mas não aparece meu perfil. E sim uma conta gratuita Tem como resolver ?

  • Newbie
  • Fiz o log in com minha conta do Facebook  mas não aparece meu perfil. E sim uma conta gratuita  Tem como resolver ? 
  • Bittencourt
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Solved!! Transferir para nova conta

Olá, gostaria de transferir as playlists, músicas, álbuns e seguidores salvos da conta *snip*(vinculada com o Facebook) para a nova conta *snip* pois fiz um nova conta Spotify e não queria perder tudo. Obrigado.

  • Visitor
  • Olá, gostaria de transferir as  playlists, músicas, álbuns e seguidores salvos da conta *snip*(vinculada com o Facebook) para a nova conta *snip* pois fiz um nova conta Spotify e não queria per...
  • Bittencourt
  • Spotify Star
  • 2679 Views
  • 1 replies
  • 0 likes
  • 2679 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify doesn't upload my facebook info

my spotify does not upload my new facebook information which means i can't pay because i moved to another country

  • Newbie
  • my spotify does not upload my new facebook information which means i can't pay because i moved to another country
  • Alfredo
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need to reset username because email no longer exists, do not have password.

Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information and can verify the account. We would like to reset ...

  • Newbie
  • Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information ...
  • Alfredo
  • Roadie
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change Payment Details - Want to turn off auto PayPal pmt and revert to credit card

Spotify somehow started billing to my PayPal account, probably because I had a new CC issued and failed update this info at Spotify. I want to pay through that new CC and not through PayPal. But, I cannot get the "Subscription" tab to allow me to mov...

  • Newbie
  • Spotify somehow started billing to my PayPal account, probably because I had a new CC issued and failed update this info at Spotify. I want to pay through that new CC and not through PayPal. But, I c...
  • Alfredo
  • Roadie
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Can't rate songs, don't get any personalisations

So when I started Spotify Free, I had the ability to rate songs (the heart icon). Through this, Spotify was putting together awesome Daily Mixes that I was just loving.Based on this, I upgraded my account to Premium, and after that ... I lost the abi...

  • Casual Listener
  • So when I started Spotify Free, I had the ability to rate songs (the heart icon).  Through this, Spotify was putting together awesome Daily Mixes that I was just loving. Based on this, I upgr...
  • Keanu_C
  • Spotify Star
  • 3838 Views
  • 7 replies
  • 0 likes
  • 3838 Views
  • 7 replies
  • 0 likes

How can I get an Artist profile?

Hi everyone, how can I do to open my artist page on Spotify? I know there is a page where I can log in as an Artist, but I can’t log in if I don’t have a page yet, how can I get it? Thank you all

  • Casual Listener
  • Hi everyone, how can I do to open my artist page on Spotify? I know there is a page where I can log in as an Artist, but I can’t log in if I don’t have a page yet, how can I get it? Thank you all
  • phan_times
  • Community Legend
  • 588 Views
  • 3 replies
  • 0 likes
  • 588 Views
  • 3 replies
  • 0 likes

Solved!! Frustrated - reset password not taking

I've gone around and around on this a couple times. Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat. I can log into the site, but not into the program. Even went into my profile and changed my pa...

  • Casual Listener
  • I've gone around and around on this a couple times.  Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat.  I can log into the site, but no...
  • Ohioredski
  • Newbie
  • 8136 Views
  • 42 replies
  • 1 likes
  • 8136 Views
  • 42 replies
  • 1 likes

Can't login to spotify at Onkyo device any mor

Hi,I have problem to connect to spotify on Onkyo TX-8050. I have been using spotify at onkyo without any problems for months. Yesterday I loged-out account by mistake from onkyo and I could not connect anymore..I tried reboot router, re-enable DHCP, ...

  • Casual Listener
  • Hi, I have problem to connect to spotify on Onkyo TX-8050. I have been using spotify at onkyo without any problems for months. Yesterday I loged-out account by mistake from onkyo and I could not con...
  • macbuck77
  • Newbie
  • 13312 Views
  • 13 replies
  • 2 likes
  • Account
    Login
    Premium
  • 13312 Views
  • 13 replies
  • 2 likes

Solved!! Dudas con Spotify Familiar

Hola, soy usuario de Spotify Premium desde hace mucho tiempo, me he pasado al familiar para invitar a mis hijos y mi mujer, pero por lo que veo no merece la pena o algo estoy haciendo mal.Al tener cada u o su cuenta podemos escuchar cada uno su músic...

  • Newbie
  • Hola, soy usuario de Spotify Premium desde hace mucho tiempo, me he pasado al familiar para invitar a mis hijos y mi mujer, pero por lo que veo no merece la pena o algo estoy haciendo mal. Al tener ...
  • osornios
  • Spotify Star
  • 44499 Views
  • 27 replies
  • 3 likes
  • Subscription
  • 44499 Views
  • 27 replies
  • 3 likes