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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080568 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080568 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49965 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49965 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146429 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146429 Views
  • 4840 replies
  • 118 likes

Discover not refreshing with new selections

I have been looking at the same album selections in Discover for three weeks. I listen an average of an hour and a half a day, so it should refresh with new titles.

  • Casual Listener
  • I have been looking at the same album selections in Discover for three weeks. I listen an average of an hour and a half a day, so it should refresh with new titles.
  • MG57
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • iOS
  • 366 Views
  • 2 replies
  • 0 likes

I can't change my adress

There is no option to change my adress information on this page, and i cannot find another way to do this: https://www.spotify.com/br/account/profile/Can anyone help me?

  • Newbie
  • There is no option to change my adress information on this page, and i cannot find another way to do this: https://www.spotify.com/br/account/profile/ Can anyone help me?
  • amirism
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Username

I made a spotify, which I did not connect to facebook, but when I try to log in with my username it says incorrect but when I log in with my email it's correct. Also my username is a whole bunch of letters and numbers on the web and app on my phone p...

  • Newbie
  • I made a spotify, which I did not connect to facebook, but when I try to log in with my username it says incorrect but when I log in with my email it's correct. Also my username is a whole bunch of l...
  • Aimee_T
  • Roadie
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Error code 040

Spoiler (Highlight to read) I can't log in since two days and I don't know why...

  • Newbie
  •   I can't log in since two days and I don't know why... 
  • Noah
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • Login
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant change country settings by changing pay info

Hi, i had a paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible. tried to follow the instructions by changing my payment method, by adding a local credit card, but it states that it is not wor...

  • Casual Listener
  • Hi,   i had a  paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible.   tried to follow the instructions by changing my paym...
  • kathryn_s
  • Casual Listener
  • 393 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 393 Views
  • 4 replies
  • 0 likes

Superuser Contribution Transferir datos a una nueva cuenta

Hola, soy usuario premiun y quisiera saber si puedo pasar todas mis canciones/playlist a una nueva cuenta que deseo crear con otro correo otro nombre de usuario, hay alguna manera donde me puedan transferir todo eso de mi antigua cuanta a la nueva y ...

  • Newbie
  • Hola, soy usuario premiun y quisiera saber si puedo pasar todas mis canciones/playlist a una nueva cuenta que deseo crear con otro correo otro nombre de usuario, hay alguna manera donde me puedan tra...
  • Jemi
  • Spotify Legend
  • 8431 Views
  • 1 replies
  • 6 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 8431 Views
  • 1 replies
  • 6 likes

Email changed by someone and cannot access my account

Dear Spotify, I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been disputing with my credit card company. What can I do to resolve...

  • Casual Listener
  • Dear Spotify,   I received an email saying my email has been changed and now I cannot access my account. On top of that, I have been charged a subscription since last august that I've been dis...
  • nabwong
  • Casual Listener
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Weird 'now playing' notification

Hi allI've got a family premium account and recently have started seeing a notification on my phone for a band 'now playing' that neither my wife, my daughter and I have played out searched for on our devices (we've never even heard of them). I've lo...

  • Casual Listener
  • Hi all I've got a family premium account and recently have started seeing a notification on my phone for a band 'now playing' that neither my wife, my daughter and I have played out searched for on ...
  • Elbeeuk
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

My account

Who do I get the support I need because Spotify have been taking £9.99 out my bank from March 2017 when I cancelled it in March

  • Newbie
  • Who do I get the support I need because Spotify have been taking £9.99 out my bank from March 2017 when I cancelled it in March 
  • phan_times
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Why have I never received a pre-sale code?

I've had Spotify Premium for a long time. It's connected to my old AOL email (since it's through Facebook), which I recently recovered the password for. I was expecting to see at least one email from Spotify there -- I've used it for such a long time...

  • Newbie
  • I've had Spotify Premium for a long time. It's connected to my old AOL email (since it's through Facebook), which I recently recovered the password for. I was expecting to see at least one email from...
  • tgfinc
  • Casual Listener
  • 837 Views
  • 4 replies
  • 2 likes
  • Account
    Other
    Premium
  • 837 Views
  • 4 replies
  • 2 likes

Superuser Contribution ALBUM !

I really like to automatically save songs from my favorite album to the catalog of your favorite songs!

  • Casual Listener
  • I really like to automatically save songs from my favorite album to the catalog of your favorite songs!
  • Jemi
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Other
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo ingresar con mi dispositivo movil

Cuando intento ingresar en el celular no me deja, sale un aviso que dice " Tu configuracion actual esta establecida en modo offline. Conectate a internet para conectarte a Spotify". No se como solucionarr esto. Si alguien sabe como ayudarme seria inc...

  • Newbie
  • Cuando intento ingresar en el celular no me deja, sale un aviso que dice " Tu configuracion actual esta establecida en modo offline. Conectate a internet para conectarte a Spotify". No se como soluci...
  • Aimee_T
  • Roadie
  • 844 Views
  • 1 replies
  • 0 likes
  • 844 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my account sign out when I don't have wi-fi anymore

I ereased all my data from spotify and then signed up again (because it made me sign out) and then a message told me that i could not download my music anymore because i already had 3 sessions with offline mode (and I only have one), i ereased all my...

  • Newbie
  • I ereased all my data from spotify and then signed up again (because it made me sign out) and then a message told me that i could not download my music anymore because i already had 3 sessions with o...
  • Aimee_T
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Old email

Hi I have an account which is connected to facebook, so I can log in, but I can not change my e-mail because I cannot remember my password. The e-mail which is registered to my account no longer exists, so if I try to reset my password, it gets sent ...

  • Newbie
  • Hi   I have an account which is connected to facebook, so I can log in, but I can not change my e-mail because I cannot remember my password.  The e-mail which is registered to my accoun...
  • IguanaSetup
  • Community Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

error 408, wrong country, never prompted to give normal username

i just signed up for spotify, and i can't log in with my email address, or it tells me i am in the wrong country (despite never leaving the US, i only made this account today...). i can only log in with the long string of letters and numbers i was gi...

  • Newbie
  • i just signed up for spotify, and i can't log in with my email address, or it tells me i am in the wrong country (despite never leaving the US, i only made this account today...). i can only log in w...
  • Noah
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Discover Tab not updating as much as it used to.

I use Spotify every single day for many hours of the day, and I pay for premium. It states that the more I use spotify, the more recommendations I recieve. Though, my Top Recommendations For You list hasn't updated itself for about one to two weeks, ...

  • Newbie
  • I use Spotify every single day for many hours of the day, and I pay for premium. It states that the more I use spotify, the more recommendations I recieve. Though, my Top Recommendations For You list...
  • sophiabernard
  • Casual Listener
  • 323 Views
  • 1 replies
  • 0 likes
  • Desktop
    iOS
    Mobile
    Windows
  • 323 Views
  • 1 replies
  • 0 likes

My lists are gone

Yesterday strangely some other phone used my account. (A phone model i am not familiar with). I logged all accounts to be sure. and today all my 7 years lists are gone. I had spent years to create them. what can I do to bring them back?

  • Newbie
  • Yesterday strangely some other phone used my account. (A phone model i am not familiar with). I logged all accounts to be sure.   and today all my 7 years lists are gone. I had spent years to ...
  • phan_times
  • Community Legend
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 136 Views
  • 1 replies
  • 0 likes

Lost all music and premium

Hey there!So last night I broke my phone. I had almost 1000 saved songs, downloaded playlists and premium. I just downloaded spotify on a new phone and it has lost everything except about 30 songs that I got when I first opened my account 2 years ago...

  • Newbie
  • Hey there! So last night I broke my phone. I had almost 1000 saved songs, downloaded playlists and premium.    I just downloaded spotify on a new phone and it has lost everything except ...
  • phan_times
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Saved music keeps deleting itself

I am Premium member on Spotify.The Spotify app on my iPhone 6s kept deleting the music I saved for offline after a few days and then it would try download it again. I thought this might have been because my phone isn't the best, but just recently I b...

  • Not applicable
  • I am Premium member on Spotify. The Spotify app on my iPhone 6s kept deleting the music I saved for offline after a few days and then it would try download it again. I thought this might have been b...
  • CAlbertSM
  • Music Fan
  • 607 Views
  • 3 replies
  • 1 likes
  • 607 Views
  • 3 replies
  • 1 likes