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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294679 Views

529 replies

34 likes

Account
Free
  • 294679 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13772 Views

6 replies

11 likes

Security
  • 13772 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542557 Views

990 replies

115 likes

Account
  • 542557 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129833 Views

74 replies

12 likes

Account
Login
Premium
  • 129833 Views
  • 74 replies
  • 12 likes

Superuser Contribution Incorrect Facebook display name inside the app

PlanPremium CountryRomania DeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueIs there any way I can have the app display my full name? It only says ''Alex''. I already tried disconnecting my Facebook account and reconnecting ...

Visitor

Plan Premium   Country Romania   Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Is there any way I can have the app display my full name? ...

Peter

Spotify Legend

378 Views

1 replies

0 likes

Account
Premium
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt work on wifi abroad (but 4G)

I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele

Regular

I cannot use Spotify abroad on wifi but it works on 4G (which is expensive....) on my iPad. Why is that? Can i fix this pls? Why would i pay for Spotify if i cannot use it abroad?! Thank you Daniele

Jemi

Spotify Legend

1440 Views

7 replies

0 likes

Premium
  • 1440 Views
  • 7 replies
  • 0 likes

someone using my account somehow from the webplayer??

PlanPremiumCountry USADeviceall devices (I guess)Operating SystemN/A My Question or Issue So lately i started noticing random playlists starting to pop up in my playlists, and now randomly my song will change and say that my deviced was changed to we...

Casual Listener

Plan Premium Country  USA Device all devices (I guess) Operating System N/A   My Question or Issue  So lately i started noticing random playlists starting to pop up in my pla...

Billy-J

Spotify Star

6663 Views

6 replies

1 likes

Account
Other
Premium
Security
  • 6663 Views
  • 6 replies
  • 1 likes

Tech problem

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello someone is using my old account who I don’t know camillewalker00 and when I try to login it’s saying my login info is incorrect even though it ...

Casual Listener

  Plan Free/Premium Country   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello someone is using my old account who I don’t know...

Billy-J

Spotify Star

500 Views

5 replies

0 likes

Account
  • 500 Views
  • 5 replies
  • 0 likes

Solved!! wrong accound

At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail. Now, I had to update my credit card but connected to wrong (facebook) account.So I have no access (library etc) ...

Newbie

At an early stage I had opened two accounts, one (inactive) via facebook (with yahoo mail) and a premium one (that I am using) via gmail.  Now, I had to update my credit card but connected to...

Jose_M

Spotify Star

604 Views

1 replies

1 likes

Account
  • 604 Views
  • 1 replies
  • 1 likes

Accessed account

My Question or Issue Hello; I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all the steps and changed my passwords for both of my facebook and spot...

Newbie

My Question or Issue   Hello;  I’ve been having a problem with my spotify for a couple of days now. It looked to me as if someone else might had hacked into my account so I followed all ...

Jose_M

Spotify Star

426 Views

1 replies

1 likes

Account
Login
Other
Premium
Security
Unlimited
  • 426 Views
  • 1 replies
  • 1 likes

Problem logging in on the mobile app

PlanFreeCountry IsraelDeviceShiome redmi note 5Operating System My Question or IssueI cant seem to be able to log in to the mobile app. I tried to reset it, followed all instructions but it keeps on telling to submit a new link. even when i copy the ...

Newbie

Plan Free Country  Israel Device Shiome redmi note 5 Operating System     My Question or Issue I cant seem to be able to log in to the mobile app. I tried to reset it, follow...

Billy-J

Spotify Star

305 Views

1 replies

0 likes

Account
Free
Login
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution cookies and login tracking

PlanPremiumCountry SwedenDeviceLaptop, Win10, ChromeOperating SystemWindows 10 My Question or Issue I have a non-facebook account with a separate username / password and so far I have only used this account on my mobile units (iOS) and on a stationar...

Newbie

  Plan Premium Country  Sweden Device Laptop, Win10, Chrome Operating System Windows 10   My Question or Issue  I have a non-facebook account with a separate username /...

Guido

Spotify Legend

1799 Views

1 replies

0 likes

Account
Login
Security
Subscription
  • 1799 Views
  • 1 replies
  • 0 likes

Account not displaying real name despite being connected to Facebook

Hi all, I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my username instead of my real name. Any help would be appreciated, as I really...

Newbie

Hi all,    I just created a new account and I connected my Facebook account to it. However, on all platforms (app, web player, and desktop app on Windows), it still displays my usern...

Jose_M

Spotify Star

386 Views

1 replies

1 likes

Account
  • 386 Views
  • 1 replies
  • 1 likes

How do I go about getting the email to my lost account

Literally just as the title says. I need the email since I have so many it'd take a while to check all of them

Newbie

Literally just as the title says. I need the email since I have so many it'd take a while to check all of them

Loxer

Community Legend

331 Views

1 replies

0 likes

Account
  • 331 Views
  • 1 replies
  • 0 likes

Account name changed to numbers and other issues

As of yesterday evening everything was fine, but today I got an email (in French, I'm italian and use spotify in English) saying something like a password reset change and that if I didn't request it to just ignore the email. I opened up spotify desk...

Casual Listener

  As of yesterday evening everything was fine, but today I got an email (in French, I'm italian and use spotify in English) saying something like a password reset change and that if I didn't re...

Jose_M

Spotify Star

1078 Views

3 replies

1 likes

Account
Login
  • 1078 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium charge

I'm currently using the spotify student discount (was recently charged with it too), but my account overview still shows I'm still on premium for family. I think this is also what's preventing me from activating hulu too. Please help!

Casual Listener

I'm currently using the spotify student discount (was recently charged with it too), but my account overview still shows I'm still on premium for family. I think this is also what's preventing m...

Guido

Spotify Legend

754 Views

3 replies

0 likes

Account
Premium
  • 754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Log In Problem with offline mode

Hi,Ich cannot Login anymore. Ich war logged out for what reason soever. Now, If In try to Login, it says: you are offline, go online to login. Ich agree but then my display turns black and I can wait till I m old...What can I do? Its frustrating Chee...

Newbie

Hi, Ich cannot Login anymore. Ich war logged out for what reason soever. Now, If In try to Login, it says: you are offline, go online to login. Ich agree but then my display turns black and I can wa...

Guido

Spotify Legend

448 Views

2 replies

0 likes

Account
Login
  • 448 Views
  • 2 replies
  • 0 likes

Cant login to mobile after password reset

Hi eveyone,since ive resetted my password, im not able to login to my spotify through my android device but i can login to my pc or web.Whenever im trying to login through mobile, it shows that my username and password doesnt match. How to fix this p...

Newbie

  Hi eveyone, since ive resetted my password, im not able to login to my spotify through my android device but i can login to my pc or web. Whenever im trying to login through mobile, it sh...

Jose_M

Spotify Star

341 Views

1 replies

0 likes

Free
  • 341 Views
  • 1 replies
  • 0 likes

Multiple accounts per user?

Hello,I just subscribed for Premium for family. My intent is to use my main and original account to listen on my phone or wherever I might be. I also want to have an account that is stationary at home, always playing in my living room, independently ...

Casual Listener

  Hello, I just subscribed for Premium for family. My intent is to use my main and original account to listen on my phone or wherever I might be. I also want to have an account ...

Maxim

Spotify Star

566 Views

3 replies

0 likes

Account
Other
Subscription
  • 566 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleting and making new facebook account

Hello, I would like to ask if it's possible to delete my current facebook spotify account while keeping the playlists and making new one from the same facebook profile. I want to do this because I had to change my place of residence, which can be onl...

Newbie

Hello,   I would like to ask if it's possible to delete my current facebook spotify account while keeping the playlists and making new one from the same facebook profile.   I want to do...

Peter

Spotify Legend

344 Views

1 replies

0 likes

Account
Login
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Universidad no aparece

Quiero solicitar el plan de universitario no me aparece la universidad pedagogia del estado de sinaloa porque motivo, si es universidad publicaPlanUniversitarioCountryMexicoDeviceiPhone SE My Question or Issue

Casual Listener

Quiero solicitar el plan de universitario no me aparece la universidad pedagogia del estado de sinaloa porque motivo, si es universidad publica Plan Universitario Country Mexico Device iPhone S...

Peter

Spotify Legend

1737 Views

1 replies

0 likes

Account
Subscription
  • 1737 Views
  • 1 replies
  • 0 likes

Superuser Contribution OLVIDE MI CUENTA

Hola.Anteriormente tenia una cuenta premium, pero no recuerdo con cual email la obtuve ni usuario ni contraseña, ¿ como puedo hacer para recuperarla ya que me estan debitando de mi tarjeta y no puedo hacer uso ?PlanFree/PremiumCountry Operating Syste...

Newbie

Hola. Anteriormente tenia una cuenta premium, pero no recuerdo con cual email la obtuve ni usuario ni contraseña, ¿ como puedo hacer para recuperarla ya que me estan debitando de mi tarjeta y no pue...

Peter

Spotify Legend

487 Views

1 replies

0 likes

Account
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple accounts on same email | Can't delete/have it remember only one of them

Context: When I first registered my account last week I was confused by the auto-assigned "username" and deleted-and-recreated the account twice more with the same email. Issue: Every time I open Spotify, it remembers a different account from the one...

Newbie

  Context: When I first registered my account last week I was confused by the auto-assigned "username" and deleted-and-recreated the account twice more with the same email.    Issue...

Peter

Spotify Legend

757 Views

2 replies

0 likes

Account
Free
Login
Other
  • 757 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't login into my account, tried password reset and it won't work

Hi I'm not new to spotify and my issue it's confusing. I used to have my old spotify account linked to my FB, earlier this month I've deleted my FB account. Recently I've re opened the FB account with the same email, I've disconnected my spotify from...

Newbie

  Hi I'm not new to spotify and my issue it's confusing. I used to have my old spotify account linked to my FB, earlier this month I've deleted my FB account. Recently I've re opened the FB acc...

Peter

Spotify Legend

501 Views

2 replies

0 likes

Account
Login
  • 501 Views
  • 2 replies
  • 0 likes