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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89205 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
760413 Views
18 replies
29 likes
PlanPremiumCountryGermany DeviceMac Pro 2013Operating SystemMacOS 10.12.6Safari, Chrome My Question or IssueI would like to get access to Spotify Analytics for my label.When I try to login to Spotify Analytics at https://analytics.spotify.com, I get ...
Plan Premium Country Germany Device Mac Pro 2013 Operating System MacOS 10.12.6 Safari, Chrome My Question or Issue I would like to get access to Spotify Analytics for my labe...
Casual Listener
592 Views
2 replies
0 likes
Spotify streams count doesnt update. 4 days already Please fix it asap. Greets PlanPremium / ARTIST MANAGER CountryGermany Device(Samsung Galaxy S7)Operating System(Android) My Question or Issue
Spotify streams count doesnt update. 4 days already Please fix it asap. Greets Plan Premium / ARTIST MANAGER Country Germany Device (Samsung Galaxy...
Spotify Star
550 Views
3 replies
1 likes
I moved from germany to the USA. If I try to change my country, it shows me the message that my email address is alreday used. That actually right because I'm using it. It's my email address. So I can't change my country and can't log in.
I moved from germany to the USA. If I try to change my country, it shows me the message that my email address is alreday used. That actually right because I'm using it. It's my email address. So I ca...
Regular
380 Views
1 replies
0 likes
Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stuck on the free trial mode PlanFree/PremiumS8Operati...
Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stu...
Spotify
879 Views
2 replies
0 likes
My Question or IssueHola, desde hace un tiempo no me funciona en la version desktop la "actividad de amigos", así que hice los siguientes pasos:1. Desinstale la version desktop2. Instalé de nuevo la aplicación desktop (esto no solucionó el problema)3...
My Question or Issue Hola, desde hace un tiempo no me funciona en la version desktop la "actividad de amigos", así que hice los siguientes pasos: 1. Desinstale la version desktop 2. Instalé ...
Composer
496 Views
1 replies
0 likes
Boa noite! No mês que vem vou me mudar do Brasil para as Filipinas. Vou ficar por lá uns dois-três anos. Gostaria de saber se preciso cancelar minha conta aqui e criar uma nova conta lá.Hoje a cobrança é feita no meu cartão de crédito, o qual será ma...
Boa noite! No mês que vem vou me mudar do Brasil para as Filipinas. Vou ficar por lá uns dois-três anos. Gostaria de saber se preciso cancelar minha conta aqui e criar uma nova conta...
Spotify Star
665 Views
1 replies
0 likes
Does anyone else find it quite frustrating that we are unable to choose our own usernames? I have no desire to link my account to my Facebook, seeing as how I would prefer for my full name NOT to show up as my display name. It makes it rather difficu...
Does anyone else find it quite frustrating that we are unable to choose our own usernames? I have no desire to link my account to my Facebook, seeing as how I would prefer for my full name NO...
Spotify Star
390 Views
1 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI am trying to updte my payment method and get this screen each time I try (tried paypal and 3 different credit cards):I am about to loose my premiom accont and do not know what to do.Any advise?
Plan Premium Country USA My Question or Issue I am trying to updte my payment method and get this screen each time I try (tried paypal and 3 different credit cards): I am about ...
Spotify Star
447 Views
1 replies
0 likes
Spotify says to create a new account if you want to change your username, but if you want to continue using your original email, it won't let you recreate your account as it says that email is already in use. How can I get around this? Thanks!
Spotify says to create a new account if you want to change your username, but if you want to continue using your original email, it won't let you recreate your account as it says that email is alread...
Community Legend
11913 Views
5 replies
0 likes
I created my Spotify account with my Facebook account but I still have this problem.
I created my Spotify account with my Facebook account but I still have this problem.
Spotify Star
864 Views
3 replies
0 likes
PlanFreeCountry Device Operating SystemWindows 10 My Question or Issue I was trying to disconnect my facebook account from my Spotify account. However, after going into facebook and disconnecting the spotify app I have found that my facebook username...
Plan Free Country Device Operating System Windows 10 My Question or Issue I was trying to disconnect my facebook account from my Spotify account. However,...
Roadie
560 Views
3 replies
0 likes
PlanPremiumCountry NicaraguaDeviceSamsung Galaxy A5 2017Operating System Android Oreo My Question or IssueWeeks ago, I'm trying to log into my account on another device but it has been difficult. It belongs to the Family Membership. When I use my use...
Plan Premium Country Nicaragua Device Samsung Galaxy A5 2017 Operating System Android Oreo My Question or Issue Weeks ago, I'm trying to log into my account ...
Casual Listener
487 Views
2 replies
0 likes
Tenho 2 perfis, com e-mails diferentes. Uma conta premium que utilizo com usuario e senha e tenho o premium e outra que usava antes, que se conhecta com o facebook. Quando entrei para o premium não estava conseguindo entrar com o facebook, e fizeram ...
Tenho 2 perfis, com e-mails diferentes. Uma conta premium que utilizo com usuario e senha e tenho o premium e outra que usava antes, que se conhecta com o facebook. Quando entrei para o premium não e...
Spotify Star
16421 Views
7 replies
1 likes
Por favor,Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook.Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utilizar o mesmo na conta spotify.Essa alteração é possível?F...
Por favor, Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook. Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utiliz...
Casual Listener
729 Views
2 replies
0 likes
Hi , I need your help . I have a Spotify account I only know the name of and I am still paying for it. I need to log in , and cancel the premium but in current conditions of me , not knowing the password nor the e-mail , i can't . I would love to hea...
Hi , I need your help . I have a Spotify account I only know the name of and I am still paying for it. I need to log in , and cancel the premium but in current conditions of me , not knowing the pass...
Spotify Star
597 Views
3 replies
0 likes
PlanPremiumCountry HoustonDeviceGalaxy Note 8Operating SystemAndroid My Question or IssueI have premium and lately when I wanna search something it says that I'm offline when I'm not, even when I'm on wifi and that does not make sense, I feel like I'...
Plan Premium Country Houston Device Galaxy Note 8 Operating System Android My Question or Issue I have premium and lately when I wanna search something it says that I'm offline...
Spotify Star
504 Views
3 replies
0 likes
I am running on Android Oreo and using a Samsung S7 phone. I am running on the devices original firmware. I had a replacement S7 sent out to me and recently I downloaded Spotify from the playstore and cannot login!? The password and username is corre...
I am running on Android Oreo and using a Samsung S7 phone. I am running on the devices original firmware. I had a replacement S7 sent out to me and recently I downloaded Spotify from the playstore an...
Community Legend
432 Views
1 replies
0 likes
hello,Ihave premium membership. It was paid monthly, but I changed card information and 5 TL (Turkish Liras) was taken from my account. Why this money was taken? Please, give me information and I want refund this money
hello, Ihave premium membership. It was paid monthly, but I changed card information and 5 TL (Turkish Liras) was taken from my account. Why this money was taken? Please, give me information an...
Spotify Star
292 Views
1 replies
0 likes
PlanPremiumCountryPortugalOperating System( Android Oreo, Windows 10) My Question or Issue Why "Show what I listen to on Facebook" option doenst apear on my spotify.I have facebook conected with spotify and all permissions seems ok.
Plan Premium Country Portugal Operating System ( Android Oreo, Windows 10) My Question or Issue Why "Show what I listen to on Facebook" option doenst apear on my spotify. ...
Roadie
494 Views
2 replies
0 likes
PlanFreeCountry MalaysiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi, I'm sorry if this has been asked before, but is there a way to have song title be romanized (through settings or third party software) because I listen to quit...
Plan Free Country Malaysia Device Desktop PC Operating System Windows 10 My Question or Issue Hi, I'm sorry if this has been asked before, but is there a way to have song title...
Community Legend
2614 Views
1 replies
4 likes
