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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88948 Views

9 replies

2 likes

Account
Login
  • 88948 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

759169 Views

18 replies

29 likes

  • 759169 Views
  • 18 replies
  • 29 likes

Solved!! How to change EP picture ?

Hello i don't find any answer on this forum so i ask : How can i change my EP picture once it's publish ? I can change Artist profile picture but not the Single/EP one. Thank you.

Casual Listener

  Hello i don't find any answer on this forum so i ask :  How can i change my EP picture once it's publish ?  I can change Artist profile picture but not the Single/EP one.  ...

Loxer

Community Legend

14208 Views

3 replies

0 likes

Account
Free
  • 14208 Views
  • 3 replies
  • 0 likes

E-mail adress linked to account

Hi, I don't know wich e-mail adress my account is linked to. It was not the one I tought it was, so I can't resett my password. Any tips on how to find this out? Thanks!

Newbie

  Hi,   I don't know wich e-mail adress my account is linked to. It was not the one I tought it was, so I can't resett my password. Any tips on how to find this out?    ...

Loxer

Community Legend

777 Views

1 replies

0 likes

Account
  • 777 Views
  • 1 replies
  • 0 likes

How do I change my country

My Question or Issuei can change my country but it only shows one country please help

Visitor

    My Question or Issue i can change my country but it only shows one country  please help  

Ryko

Music Fan

457 Views

3 replies

0 likes

Account
Other
  • 457 Views
  • 3 replies
  • 0 likes

Superuser Contribution El buscador no encuentra mi usuario. Que puedo hacer?

Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba.Hace unos días se me cambio el nombre de usuario por otro de n...

Regular

Tengo una cuenta free en la que el nombre de usuario es "mi nombre" y al no estar vinculada la cuenta con Facebook quien quería encontrarme al hacer un buscar con ese nombre me encontraba. ...

TheLittleGreenBot

Visitor

3791 Views

5 replies

0 likes

Account
  • 3791 Views
  • 5 replies
  • 0 likes

Superuser Contribution CONTACTO CON OTROS USUARIOS SPOTIFY

My Question or Issue Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias

Casual Listener

    My Question or Issue  Buenos días. Quiero contactar con otros usuarios de Spotify y no sé cómo hacerlo. Donde veo sus datos ? Muchas gracias

Xenia

Moderator

3882 Views

4 replies

0 likes

Account
  • 3882 Views
  • 4 replies
  • 0 likes

duplicate Premium

Dear All, I have been using my spotify premium account for like more than one year. ( Paying monthly ). However now i have a new phone line and they are giving spotify premium as long as i use the line. How can i cancel my premium account and continu...

Newbie

Dear All,   I have been using my spotify premium account for like more than one year. ( Paying monthly ). However now i have a new phone line and they are giving spotify premium as long as i u...

Ryko

Music Fan

818 Views

1 replies

0 likes

Premium
  • 818 Views
  • 1 replies
  • 0 likes

Solved!! Favorite Songs Playlist Caps Out At 50 Songs

My Question or Issue I cannot have more than 50 songs on my Favorite Songs playlist. If I try to add more songs, older songs just get pushed out of my favorites. I would really love a solution for this!

Casual Listener

  My Question or Issue  I cannot have more than 50 songs on my Favorite Songs playlist. If I try to add more songs, older songs just get pushed out of my favorites. I would really love a ...

CornFungi

Casual Listener

4253 Views

2 replies

0 likes

Other
  • 4253 Views
  • 2 replies
  • 0 likes

Recover all songs playlists

Hello, someone hacked my account, today i see all my favorite songs are deleted, playlists too . how i can recover 1 day my files and activities?Try recover playlist by Account/Recover playlists , but here is only few playlists, i have more when 20

Visitor

Hello, someone hacked my account, today i see all my favorite songs are deleted, playlists too . 😞 how i can recover 1 day my files and activities? Try recover playlist by Account/Recover playlists...

IguanaSetup

Community Legend

770 Views

1 replies

0 likes

Account
Other
Premium
  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot upgrade to Spotify Premium with PayPal

Yes, Your Spotify and Paypal Accounts mush have the same Country stated!But, If you have had a Spotify account before or you have canceled you subscription once, the Paypal Account you used previously cannot be used again. This means you will have to...

Newbie

Yes, Your Spotify and Paypal Accounts mush have the same Country stated! But, If you have had a Spotify account before or you have canceled you subscription once, the Paypal Account you used previou...

JulianA_Bogota

Roadie

731 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 731 Views
  • 1 replies
  • 0 likes

Solved!! Someone STILL using my account... have reset password, logged out of all devices!

PlanPremiumCountry AustraliaDeviceiPhone 6Operating SystemiOS 11 My Question or IssueAs per title- despite resetting my password, and using the manual log out from all logged in devices several times, I still have someone using my account. I have the...

Casual Listener

Plan Premium Country  Australia Device iPhone 6 Operating System iOS 11   My Question or Issue As per title- despite resetting my password, and using the manual log out from all l...

complikate0

Casual Listener

13862 Views

2 replies

0 likes

Login
Security
  • 13862 Views
  • 2 replies
  • 0 likes

Solved!! All Playlists gone

From one day to another somehow all Playlists i did create and i followed were just gone. For the followed ones its not that much of a problem, but the selfmade ones were some i just did over quite some time now so ill have a huge problem getting eve...

Newbie

From one day to another somehow all Playlists i did create and i followed were just gone. For the followed ones its not that much of a problem, but the selfmade ones were some i just did over quite s...

Loxer

Community Legend

508 Views

1 replies

0 likes

Account
Other
  • 508 Views
  • 1 replies
  • 0 likes

Can’t add my partner to family subscription

Today I have upgraded my free account to a family account. After doing this I wanted to add my boyfriend who is living together with me (Same address).unfortunately he didn’t succeedin accepting the invite Because he got the error that his address wa...

Visitor

Today I have upgraded my free account to a family account. After doing this I wanted to add my boyfriend who is living together with me (Same address). unfortunately he didn’t succeedin accepting th...

midnight_8

Gig Goer

857 Views

1 replies

0 likes

Account
Premium
Subscription
  • 857 Views
  • 1 replies
  • 0 likes

Help

Hi. Every time I log in and it stays logged in for a few seconds and kicks me out and makes me log in again. Can you tell me why it's doing this.

Newbie

Hi. Every time I log in and it stays logged in for a few seconds and kicks me out and makes me log in again. Can you tell me why it's doing this.   

osornios

Spotify Star

420 Views

2 replies

0 likes

Login
  • 420 Views
  • 2 replies
  • 0 likes

Someone else's device is playing my music

PlanPremiumCountry USADeviceMacBook Pro 2017 My Question or IssueHi,Starting last week, it appears someone else has been playing music through my spotify account. I'll see my music stop and the Spotify player will say my music is playing on someone's...

Casual Listener

Plan Premium Country  USA Device MacBook Pro 2017   My Question or Issue Hi, Starting last week, it appears someone else has been playing music through my spotify account. I'll see...

clairejelagin

Casual Listener

5167 Views

4 replies

0 likes

Account
Security
  • 5167 Views
  • 4 replies
  • 0 likes

Help finding deleted recordings

I had been listening to these albums but they disappeared overnight: https://www.mdt.co.uk/dvorak-string-quintets-string-sextet-trio-and-guests-supraphon-4cds.html https://www.mdt.co.uk/dvorak-chamber-works-2-guarneri-trio-prague-supraphon-7cds.html ...

Newbie

I had been listening to these albums but they disappeared overnight:   https://www.mdt.co.uk/dvorak-string-quintets-string-sextet-trio-and-guests-supraphon-4cds.html   https://www.mdt.c...

Loxer

Community Legend

621 Views

1 replies

1 likes

Other
  • 621 Views
  • 1 replies
  • 1 likes

changing country

I want to change my country but it says fill the postal code but I don't want to, already my postal code is not filled.

Music Fan

I want to change my country but it says fill the postal code but I don't want to, already my postal code is not filled.

Ryko

Music Fan

683 Views

5 replies

0 likes

Account
Free
  • 683 Views
  • 5 replies
  • 0 likes

Transferring saved songs from one account to another

My Question or IssueIs it possible to transfer all saved songs and playlists from one account to another? For example if I wanted to completely delete an older account and start with a new one?

Newbie

    My Question or Issue Is it possible to transfer all saved songs and playlists from one account to another? For example if I wanted to completely delete an older account and start wit...

Loxer

Community Legend

23996 Views

1 replies

8 likes

Account
  • 23996 Views
  • 1 replies
  • 8 likes

Spotify with facebook, old profile pic (with ex)

I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlists etc. But the dicover weekly image annoys me as its a ...

Casual Listener

I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlis...

Loxer

Community Legend

1401 Views

6 replies

0 likes

Account
  • 1401 Views
  • 6 replies
  • 0 likes

Solved!! How many times can I listen to one artist? Do I have a streamlimit in my Premium subscription?

PlanPremiumCountryGermanyDeviceiPhone 7 PlusOperating SystemiOS 10 My Question or IssueHi there, I like to hear one artist all the time, because of the relaxing music the artist is offering. I hear her/his music all the time (over night about 10 hour...

Regular

Plan Premium Country Germany Device iPhone 7 Plus Operating System iOS 10   My Question or Issue Hi there,   I like to hear one artist all the time, because of the relaxing musi...

sophie-lillis

Music Fan

3169 Views

3 replies

0 likes

Account
Premium
Subscription
  • 3169 Views
  • 3 replies
  • 0 likes

PS4 linking account issue

Hello spotify community, Recently I've had an issue when trying to login from my PS4 to the spotify account. I've been using spotify on PS4 since 4 months ago, I've already linked my spotify account with the account on PlayStation Network since day o...

Regular

Hello spotify community,   Recently I've had an issue when trying to login from my PS4 to the spotify account. I've been using spotify on PS4 since 4 months ago, I've already linked my spotify...

adddeey

Regular

6093 Views

5 replies

0 likes

Account
  • 6093 Views
  • 5 replies
  • 0 likes