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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Nonam3
  • Visitor
  • 253527 Views
  • 456 replies
  • 29 likes
  • Account
    Free
  • 253527 Views
  • 456 replies
  • 29 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12850 Views
  • 6 replies
  • 11 likes
  • Security
  • 12850 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527831 Views
  • 989 replies
  • 113 likes
  • Account
  • 527831 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127800 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127800 Views
  • 74 replies
  • 12 likes

[Account] Hacked: changed email address

Good afternoon, My father account has been hacked and spotify never answered to his email when he clicked on the link saying he was not the one responsible for this account information change. What can I do to retrieve the account & playlists he has ...

  • Newbie
  • Good afternoon,   My father account has been hacked and spotify never answered to his email when he clicked on the link saying he was not the one responsible for this account information chang...
  • Jose_M
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 535 Views
  • 1 replies
  • 0 likes

Transfer old library to new account

hi, I have premium under a different email now and was wondering if it is possible to have my library moved over? Canada Device(iPhone 8,)Operating System(iOS12.) My Question or Issue

  • Visitor
  • hi, I have premium under a different email now and was wondering if it is possible to have my library moved over?    Canada   Device (iPhone 8,) Operating System (iOS12.) &nbsp...
  • Jose_M
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • Account
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution Correo electrónico ¿Ya usado?

Hola, he intentado cambiar mi contraseña de Spotify, y uno que otro dato, ese no es el problema. El problema es que cada que quiero guardar estos datos, Spotify da un mensaje de que el correo asociado a la cuenta ya está utilizado (El correo no es un...

  • Casual Listener
  • Hola, he intentado cambiar mi contraseña de Spotify, y uno que otro dato, ese no es el problema.  El problema es que cada que quiero guardar estos datos, Spotify da un mensaje de que el correo ...
  • Guido
  • Spotify Legend
  • 835 Views
  • 1 replies
  • 0 likes
  • Account
  • 835 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore or at least see a playlist from outside the app.

So bit of a strange problem here. I was using a friend's Spotify premium because she said she hardly used it and was going away so had all her music downloaded so she could use it offline. She changed the password changed so I got shut out. And she's...

  • Casual Listener
  • So bit of a strange problem here. I was using a friend's Spotify premium because she said she hardly used it and was going away so had all her music downloaded so she could use it offline. She change...
  • Guido
  • Spotify Legend
  • 547 Views
  • 1 replies
  • 0 likes
  • Account
  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to update Spotify playlist links when sharing on Facebook

Follow this link if you need to update/refresh the image/info that Facebook uses when you share a playlist from Spotify. https://developers.facebook.com/tools/debug/sharing/batch/ Enter your playlist URL into the debugger and it should refresh. There...

  • Casual Listener
  • Follow this link if you need to update/refresh the image/info that Facebook uses when you share a playlist from Spotify.    https://developers.facebook.com/tools/debug/sharing/batch/ &nb...
  • Guido
  • Spotify Legend
  • 1690 Views
  • 1 replies
  • 1 likes
  • Other
  • 1690 Views
  • 1 replies
  • 1 likes

Superuser Contribution not receiving reset email

So, I've been looking through posts about this for like 2 hours now and I'm about ready to punch someone. I need to reset my password. Normally I just login via facebook, but I'm trying to login to my ps4, which doesn't have that option. (It's not sh...

  • Newbie
  •   So, I've been looking through posts about this for like 2 hours now and I'm about ready to punch someone. I need to reset my password. Normally I just login via facebook, but I'm trying to lo...
  • Guido
  • Spotify Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • Account
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Publish activity off on pc but turned on iphone

So I don't really like people knowing what I listen to. Does publish activity actually work? Will it not show what I listen to? Also my publish activity was off on pc but it was turned on on my phone?? So people can see what I'm listening to if I'm o...

  • Casual Listener
  •   So I don't really like people knowing what I listen to. Does publish activity actually work? Will it not show what I listen to? Also my publish activity was off on pc but it was turned on on ...
  • Guido
  • Spotify Legend
  • 517 Views
  • 1 replies
  • 1 likes
  • Account
  • 517 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can’t log in Premium on a new phone.

Plan/PremiumCountryMexico Device Operating System My Question or Issue I had Spotify premium opened on an old phone. It broke down, I can’t use the phone any more and now on the new phone I can’t open my account. It opens up the free one.:/ Any idea ...

  • Casual Listener
  • Plan /Premium Country Mexico   Device   Operating System     My Question or Issue  I had Spotify premium opened on an old phone. It broke down, I can’t use the pho...
  • Guido
  • Spotify Legend
  • 1014 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1014 Views
  • 4 replies
  • 0 likes

Superuser Contribution Different playlist status on mobile and PC

Hi!I am using Spotify on android and Win10 PC.I made a couple lists in the past, and if I set those "private" on mobile, it shows on PC that those are public. If I set private on PC, it show public on mobile. I reinstalled both software, but there is...

  • Casual Listener
  • Hi! I am using Spotify on android and Win10 PC. I made a couple lists in the past, and if I set those "private" on mobile, it shows on PC that those are public. If I set private on PC, it show publ...
  • Guido
  • Spotify Legend
  • 635 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 635 Views
  • 1 replies
  • 0 likes

I was invited cor premium, but cant join.

My Question or Issue I use familiar plan, but u excluded me from premium. Now, i try to return, but i cant.

  • Newbie
  •     My Question or Issue  I use familiar plan, but u excluded me from premium. Now, i try to return, but i cant.
  • Jose_M
  • Spotify Star
  • 375 Views
  • 1 replies
  • 1 likes
  • Premium
  • 375 Views
  • 1 replies
  • 1 likes

If I go from Family to Premium do I lose all my playlists, arists, settings etc

Me and my family are planning to get a Family Premium subscription. Some of my family members are on Premium accounts already. If they join a family plan, and then we eventually cancel the family plan, are they going to lose their playlists, artists,...

  • Casual Listener
  • Me and my family are planning to get a Family Premium subscription. Some of my family members are on Premium accounts already. If they join a family plan, and then we eventually cancel the family pla...
  • Maxim
  • Spotify Star
  • 2211 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 2211 Views
  • 3 replies
  • 0 likes

Facebook Account

Hi, I deleted my FB account two weeks ago, with the same account I created a Spotify account with a Familiar suscription. Currently, I can not open my account because Fb "close my account" so I'm paying a Spoti Familiar suscription but Im not able to...

  • Newbie
  • Hi,    I deleted my FB account two weeks ago, with the same account I created a Spotify account with a Familiar suscription.  Currently, I can not open my account because Fb ...
  • Jose_M
  • Spotify Star
  • 334 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 334 Views
  • 1 replies
  • 1 likes

Deleted Facebook and now cant access Spotify account....HELP!!

PlanPremiumCountry U.S.DeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So I had a Premium Spotify account that was linked through a Facebook account. Without even thinking about the fact that the two were lin...

  • Visitor
  • Plan Premium Country  U.S. Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So I had a Premium Spotify account that was li...
  • Jose_M
  • Spotify Star
  • 396 Views
  • 1 replies
  • 1 likes
  • Premium
  • 396 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify web player keeps crashing.

For the last couple of days the Web player has started crashing. I keep receiving an error from Google chrome how there is not enough memory to open it and how I must reload it to open it again. Does anyone else is experiencing this issue? Account - ...

  • Gig Goer
  • For the last couple of days the Web player has started crashing. I keep receiving an error from Google chrome how there is not enough memory to open it and how I must reload it to open it again. Does...
  • Samson-91
  • Gig Goer
  • 2741 Views
  • 4 replies
  • 1 likes
  • Other
  • 2741 Views
  • 4 replies
  • 1 likes

Superuser Contribution Double costs from creditcard

I found out that I've been paying double for Spotify. I only have one account (that I know of) connected to my facebook. How can I get in contact with Spotify to find out what the other connected account is? I tried using the 'forget password' option...

  • Newbie
  • I found out that I've been paying double for Spotify. I only have one account (that I know of) connected to my facebook. How can I get in contact with Spotify to find out what the other connected acc...
  • kaive
  • Composer
  • 485 Views
  • 2 replies
  • 1 likes
  • 485 Views
  • 2 replies
  • 1 likes

Solved!! It’s been about 4 weeks And I’m still not verified on artists

I’ve applied for my account access on Spotify artists, and it’s been about four weeks and still no access! This can’t be normal can it?? My account: https://open.spotify.com/artist/7vtXghNTfr1f3ivco5aXGh?si=sXmAyFJ8Rca4uHtV0E9Ciw

  • Newbie
  • I’ve applied for my account access on Spotify artists, and it’s been about four weeks and still no access! This can’t be normal can it??    My account: https://open.spotify.com/artis...
  • Maxim
  • Spotify Star
  • 723 Views
  • 1 replies
  • 0 likes
  • Account
  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help, I've been hacked!!

Someone or something else seems to have taken over my account. The User name and DOB now different in account details. I followed the steps to get the reset email from Spotify but it is not forthcoming. This is a real security issue and putting me ri...

  • Newbie
  • Someone or something else seems to have taken over my account.  The User name and DOB now different in account details.  I followed the steps to get the reset email from Spotify but it is n...
  • Daisy
  • Spotify Legend
  • 596 Views
  • 1 replies
  • 0 likes
  • 596 Views
  • 1 replies
  • 0 likes

Solved!! Can't access artist account (Artist doesn't exist)

I released music through Distrokid recently and it landed on the wrong artist page, I went through the system and got everything changed. Noticed it had moved on Saturday, the problem is when I go to claim the profile I get the error message in the p...

  • Casual Listener
  • I released music through Distrokid recently and it landed on the wrong artist page, I went through the system and got everything changed. Noticed it had moved on Saturday, the problem is when I go to...
  • Donmusic
  • Casual Listener
  • 1010 Views
  • 1 replies
  • 0 likes
  • Account
  • 1010 Views
  • 1 replies
  • 0 likes

Log In

PlanPremiumCountry USADeviceGoogle Pixel 2 XL is working fine, but my computer app is having problemsOperating SystemWindows 10 My Question or Issue I can't log in. I tried resetting my password, verifying my email, logging in using my username, and ...

  • Newbie
  • Plan Premium Country  USA Device Google Pixel 2 XL is working fine, but my computer app is having problems Operating System Windows 10   My Question or Issue  I can't log in....
  • Billy-J
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Login
  • 402 Views
  • 1 replies
  • 0 likes

All my music is gone!

A few days ago all my music disappeared and all that was left of my library were songs that I didn't save there, I thought it might be back after a while but it's still gone. Can I get my music back?? This is on both my phone and pc and I already tri...

  • Newbie
  • A few days ago all my music disappeared and all that was left of my library were songs that I didn't save there, I thought it might be back after a while but it's still gone. Can I get my music back?...
  • Luke
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes