Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Suite à un déménagement, je ne peux plus modifier le pays dans les paramètres, Spotify ne me propose qu'un seul pays (France)Je ne peux plus me connecter à mon compte gratuit.
Hi, I have a premium subscription through a gift card. I want to upgrade the plan to a family subscription. If upgrade today will it just burn through the gift voucher at a faster rate or will i lose the gift voucher and start being billed by CC inst...
Hello dear spotify community, ive got a question. Last week i got an email from spotify saying i must renew my password because, and i quote here " we reset your password because is that "SOME OTHER SERVICE" you are using "THE SAME PASSWORD AND ID" h...
Hi guys, I got an sms to say my spotify account got unsubscribed. But definitely wasn't done by me (its set to auto renew and has been like that for 6mths at least).I checked and logged into my account and sure enough it shows my account is now free ...
Is there any option to create some sort of family plan. I have 4 people in my family that use the mobile application, but we do want to be charged 4 seperate times a month for the premium service. Currently we are constantly getting the message that ...
I am having an Event tomorrow night and I downloaded the Spotify App on three tablets such as my computer. The thing is: After typing in my login details and pressing "Log In" it stucks - I cannot press anything else and it also does not say "wrong p...
Someones hacked my account and keeps stopping, adding and changing my music. I'm paying premium and can't use it. What am I meant to do?
Hi, My sister is having trouble getting her email and password back. Is there I wat that she could go through the Spotify app for details? Because if she logs out, she won’t be able to get back in.
Hi here~ I really need help for the error.That account is probably my thrid.I often have to do my playlist again after recreating an account because I can not access the old ones anymore. And not easy to remember all.I would like you to give me a per...
Hi: I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?. I received a mail with this text: Dear Customer, Thank you for purchasing a Spotify p...
Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Não gostei nada, aguardando a devolução.
Forgot password but don’t have password for email account associated with Spotify account so can’t reset password
Nao consigo fazer com que um membro use o spotify familia. Envio o convite e aparece uma mensagem dizendo; Você não pode entrar neste plano premiu familiar.
My account recently was playing music from a Firefox browser, which i don't use .I disconnected all devices and logged back in on mine, which seemed fine for a week. Then someone was listening to the same music on Firefox browser again, so I entered ...
So I think my account was "hacked" as random playlists started apearing with spanish names, adding a lot of songs I wouldn't listen too and since noone else has access to my account it had to be that, anyways I logged out everywhere, changed all my p...
Spotify experts, please help.My profile shows an old zip code - 2 houses before. When I try to update it says these fields are managed in my Facebook account: and then a list of fields, but not the zip code. In Facebook, I have not entered my address...
Yeah basically my username was set automatically by my email i didnt choose it and its really bad, possible to get it changed?
I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happen often enough where it would happen a few times a ...
hi when I log into my account I get logged out. I try to reset the password but I do not get an e-mail when I use my username.
I have setup a username in Spotify, but when I try to share playlists it shows my real name rather than my username. Is there a way to have it show my username instead? I am not wanting people I don't know to know my real full name.