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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80371 Views

9 replies

2 likes

Account
Login
  • 80371 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653724 Views

13 replies

4 likes

Account
  • 653724 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734155 Views

18 replies

29 likes

  • 734155 Views
  • 18 replies
  • 29 likes

Deleted my Facebook linked to profile many more problems arise

Deactivated my facebook account because i do not have access to the email associated with the formentioned facebook account, in doing so it made my spotify unlink and made the username 1277962498 and the password has been changed as well. The email h...

Casual Listener

Deactivated my facebook account because i do not have access to the email associated with the formentioned facebook account, in doing so it made my spotify unlink and made the username 1277962498 and...

Naj_Fai

Casual Listener

589 Views

1 replies

0 likes

Account
Login
Subscription
  • 589 Views
  • 1 replies
  • 0 likes

The problems with explicit songs

PlanFreeCountry No matterOperating SystemAndroidMy Question I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated

Casual Listener

Plan Free Country  No matter Operating System Android My Question  I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated  

Loxer

Community Legend

366 Views

1 replies

0 likes

Other
  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Register Children older than 14 years

Hello,I registered today and booked Spotify Family and invited my wife. Everthing is working.Now I wanted to invite our son. He'll be 16 in 5 weeks. In Germany he has to be over 14 years so that is no problem.He followed the link in the email. Howeve...

Casual Listener

Hello, I registered today and booked Spotify Family and invited my wife. Everthing is working. Now I wanted to invite our son. He'll be 16 in 5 weeks. In Germany he has to be over 14 years so t...

olivergr

Casual Listener

782 Views

2 replies

0 likes

Account
  • 782 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into spotify after deleting facebook.

PlanPremiumCountry NorwayDeviceComputerOperating SystemWindows 10)My Question or Issue I've recently deleted my facebook. This seems to be stopping me from accessing my spotify premium account.I have tried resetting my passord, and all username and p...

Newbie

Plan Premium Country  Norway Device Computer Operating System Windows 10) My Question or Issue  I've recently deleted my facebook. This seems to be stopping me from accessing my sp...

Alex

Spotify Legend

28569 Views

6 replies

0 likes

Account
Login
  • 28569 Views
  • 6 replies
  • 0 likes

Solved!! CONTA PREMIUM

Pago a conta premium pelo Apple Store.Chegou a renovação automática.A minha conta esta como free.

Casual Listener

Pago a conta premium pelo Apple Store. Chegou a renovação automática. A minha conta esta como free.

caiocastrobr

Casual Listener

580 Views

2 replies

0 likes

Account
Premium
  • 580 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Premium Account gehackt! Upgrade auf Family ohne meine Zustimmung

Hallo! Heute ist es nun schon zum zweiten Mal passiert. Mein Account wurde ohne meine Einwilligung auf Family umgestellt und ich hatte mir komplett fremde Namen in der Liste. Ich habe daraufhin meine Passwörter geändert (Facebook sowie das Spotify Pa...

Newbie

Hallo!   Heute ist es nun schon zum zweiten Mal passiert. Mein Account wurde ohne meine Einwilligung auf Family umgestellt und ich hatte mir komplett fremde Namen in der Liste. Ich habe darauf...

Peter

Spotify Legend

2155 Views

2 replies

0 likes

  • 2155 Views
  • 2 replies
  • 0 likes

Spotify Connecting to Facebook - Not working

I tried to connect my facebook account to my Spotify premium but it is not updating or connecting. My first facebook account connected to my spotify was already deactivated and im trying to connect new facebook account. Can you help me about this? It...

Casual Listener

I tried to connect my facebook account to my Spotify premium but it is not updating or connecting.    My first facebook account connected to my spotify was already deactivated and im tryi...

jaydiolazo

Casual Listener

756 Views

2 replies

0 likes

Account
Premium
  • 756 Views
  • 2 replies
  • 0 likes

Solved!! Login without access to facebook

My question is the following:I want to log in at my workplace to my account created with my facebook account. The issue is that access to Facebook is blocked on the company network, so when I would log in with facebook, it cannot redirect to there. I...

Newbie

My question is the following: I want to log in at my workplace to my account created with my facebook account. The issue is that access to Facebook is blocked on the company network, so when I ...

kookiekarin

Gig Goer

1082 Views

2 replies

0 likes

Account
Premium
  • 1082 Views
  • 2 replies
  • 0 likes

Gift card wont apply on family plan

I have a family plan and purchased a $60 gift card on Prime Day and turns out I can't redeem it. Whats the issue? It should be 4 months of service.

Casual Listener

  I have a family plan and purchased a $60 gift card on Prime Day and turns out I can't redeem it. Whats the issue? It should be 4 months of service.

Loxer

Community Legend

412 Views

1 replies

0 likes

Account
  • 412 Views
  • 1 replies
  • 0 likes

So i live with my family

PlanPremiumCountry BrazilDeviceGalaxy S8+Operating SystemAndroid 6.1 My Question or IssueI live with my family, but i can't enter their premium plan.

Newbie

Plan Premium Country  Brazil Device Galaxy S8+ Operating System Android 6.1   My Question or Issue I live with my family, but i can't enter their premium plan.    

EthanS1

Community Legend

374 Views

1 replies

0 likes

Account
  • 374 Views
  • 1 replies
  • 0 likes

Any update to when lyrics are coming back?

PlanPremiumCountry United KingdomDeviceDesktop, Apple Iphone 6SOperating SystemWindows 10, IOS My Question or Issue The missing lyrics feature has made me seriously consider switching to a competitior.

Newbie

Plan Premium Country  United Kingdom Device Desktop, Apple Iphone 6S Operating System Windows 10, IOS   My Question or Issue  The missing lyrics feature has made me seriously...

Luke

Spotify Star

1260 Views

1 replies

2 likes

Premium
  • 1260 Views
  • 1 replies
  • 2 likes

Solved!! Playlists

Is there a max limit to the amount of playlists I can create on my Spotify. I do not mean follow but set up. For example my fav 50 Artists I can put all their songs into one or maybe two playlists plus have 4 or 5 blues playlists may be 5 for soft ro...

Visitor

Is there a max limit to the amount of playlists I can create on my Spotify. I do not mean follow but set up.   For example my fav 50 Artists I can put all their songs into one or maybe two pla...

Loxer

Community Legend

677 Views

4 replies

0 likes

Premium
Unlimited
  • 677 Views
  • 4 replies
  • 0 likes

I can not log in Spotify on Playstation 4

PlanPremiumCountryNederlandDevicePlaystation 4 SlimOperating SystemPS4 My Question or Issue Hi guys! I have been your premium user for a long time.But recently I have a ps4 console.I want to enable Spotify on my console, but it is impossible. When I ...

Visitor

Plan Premium Country Nederland Device Playstation 4 Slim Operating System PS4   My Question or Issue  Hi guys!   I have been your premium user for a long time. But recentl...

zacholdham

Regular

732 Views

3 replies

0 likes

Account
  • 732 Views
  • 3 replies
  • 0 likes

Playlists have dissapeared

Hello,Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was a theft attempt, but it was stopped very quickly. However af...

Newbie

  Hello, Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was...

Loxer

Community Legend

378 Views

1 replies

0 likes

Account
  • 378 Views
  • 1 replies
  • 0 likes

Facebook linked to account but not updating

Premium, USA iPhone/iOS My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile picture is one from years ago, and I've changed my profile picture on faceboo...

Newbie

 Premium, USA   iPhone/iOS   My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile pi...

Billy-J

Spotify Star

382 Views

1 replies

0 likes

Account
  • 382 Views
  • 1 replies
  • 0 likes

PSN Password.

This might be a little confusing. I signed up for Spotify on my PlayStation network account and everything was working fine; the Spotify connect worked and I could control the music with my tablet. I got a new PS4 and downloaded Spotify to it and for...

Casual Listener

This might be a little confusing. I signed up for Spotify on my PlayStation network account and everything was working fine; the Spotify connect worked and I could control the music with my tablet. I...

Bodybag359

Newbie

2314 Views

5 replies

0 likes

Account
Login
  • 2314 Views
  • 5 replies
  • 0 likes

Solved!! Family member can't join my subscription, both accounts show as owner

I converted a premium to family plan, then sent invite from my macbook to my wife. (was not premium). She accepted on her macbook. (she also has a profile on my macbook that she accesses my spotify account on). When she clicks the invite, she's taken...

Regular

I converted a premium to family plan, then sent invite from my macbook to my wife. (was not premium). She accepted on her macbook. (she also has a profile on my macbook that she accesses my spotify a...

midnight_8

Gig Goer

542 Views

1 replies

0 likes

Subscription
  • 542 Views
  • 1 replies
  • 0 likes

Solved!! LOST ACCOUNT EMAIL

PlanPremium 3 Month TrialCountry USA My Question or Issue I am currently on a 3 month trial (for about $5.99) that is expected to renew on the 16th of August and I accidenty logged out of my accounT. The issue? I cant get back in! I know my username,...

Casual Listener

Plan Premium 3 Month Trial Country  USA  My Question or Issue  I am currently on a 3 month trial (for about $5.99) that is expected to renew on the 16th of August and I accidenty ...

its_kyle

Casual Listener

14502 Views

5 replies

0 likes

Account
  • 14502 Views
  • 5 replies
  • 0 likes

Profile pic

Is there a way to change your profile pic in the spotify app? Can you change your name also?Premium, windows

Newbie

Is there a way to change your profile pic in the spotify app? Can you change your name also? Premium, windows

Keanu_C

Community Legend

733 Views

1 replies

0 likes

Account
Premium
  • 733 Views
  • 1 replies
  • 0 likes

Payment problem

My Spotify student premium payment didn't go through, and it sent me an email and in 3 days it sent me another email that it needed to be paid so enough money is in the bank now but it's still alerting me that it needs paid or I will lose my premium,...

Newbie

My Spotify student premium payment didn't go through, and it sent me an email and in 3 days it sent me another email that it needed to be paid so enough money is in the bank now but it's still alerti...

Keanu_C

Community Legend

425 Views

1 replies

0 likes

Premium
  • 425 Views
  • 1 replies
  • 0 likes