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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406412 Views
  • 958 replies
  • 107 likes
  • Account
  • 406412 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176114 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176114 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100043 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100043 Views
  • 68 replies
  • 10 likes

Deleting an old account which I can no longer access the email I set it up with

I can log into my olf Spotify account and follow the steps to close my account but can't open the old email account I used from my Facebook to see the confirmation email but also can't change the email on Spotify (even though I've changed the email o...

  • Newbie
  • I can log into my olf Spotify account and follow the steps to close my account but can't open the old email account I used from my Facebook to see the confirmation email but also can't change the ema...
  • Noah
  • Spotify Star
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
  • 455 Views
  • 1 replies
  • 0 likes

Problems with login in through Facebook

Suddenly I can't log in to my Spotify account and I keep getting this message:"Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the latest version of Spotify atwww.spotify.com/downl...

  • Casual Listener
  • Suddenly I can't log in to my Spotify account and I keep getting this message: "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download ...
  • Loxer
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • Account
  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Where can I attach my Spotify Account to my Facebook Account?

My account was recently hacked and with the recovery, Spotify removed my Facebook account of my Spotify account. I would like to have that back. As the title says here above: Where can I attach my Spotify Account to my Facebook Account? Many thanks i...

  • Music Fan
  • My account was recently hacked and with the recovery, Spotify removed my Facebook account of my Spotify account. I would like to have that back.   As the title says here above:   Where ...
  • Loxer
  • Community Legend
  • 934 Views
  • 12 replies
  • 1 likes
  • Account
  • 934 Views
  • 12 replies
  • 1 likes

Solved!! Using Spotify in other countries - confused!

Hi,I’m excited to use the premium Spotify and get more music with me everywhere, but I don’t know if it’s going to be available where I need it. I'm from the UK with UK bank cards etc. I also have a Malaysia Visa card, and I’m currently on holiday in...

  • Casual Listener
  • Hi, I’m excited to use the premium Spotify and get more music with me everywhere, but I don’t know if it’s going to be available where I need it.   I'm from the UK with UK bank cards etc. I a...
  • AlexMYUK
  • Casual Listener
  • 5366 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 5366 Views
  • 3 replies
  • 0 likes

Solved!! Country and credit card

PlanFreeCountry ThailandDevice Operating SystemiOS 10, Windows 10 My Question or IssueI tried to upgrade my plan to PREMIUM but when I gave my credit card coordinates (Belgium credit card issuer), I got a message saying that Credit card issuer countr...

  • Casual Listener
  • Plan Free Country  Thailand Device   Operating System iOS 10,  Windows 10  My Question or Issue I tried to upgrade my plan to PREMIUM but when I gave my credit card coord...
  • Noah
  • Spotify Star
  • 583 Views
  • 3 replies
  • 0 likes
  • Account
  • 583 Views
  • 3 replies
  • 0 likes

Cancelling Annual Subscription

Hi everyone, How do I cancel my annual prepaid subscription, or downgrade it to a monthly plan? Is it even possible? I'm getting frustrated by searching for answers, and the lack of ability to directly contact support. Thank you.

  • Newbie
  •   Hi everyone,    How do I cancel my annual prepaid subscription, or downgrade it to a monthly plan? Is it even possible? I'm getting frustrated by searching for answers, and the la...
  • Keanu_C
  • Community Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Account Issue

PlanPremiumCountryUSADeviceLG G6, MSI GS63 Stealth 010 notebookOperating SystemAndroid, Windows 10My Question or Issue I've been a spotify premium member for quite awhile and everythings been fine, but I've recently completely deleted my facebook acc...

  • Visitor
  • Plan Premium Country USA Device LG G6, MSI GS63 Stealth 010 notebook Operating System Android, Windows 10 My Question or Issue  I've  been a spotify premium member for quite awhile...
  • Noah
  • Spotify Star
  • 840 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 840 Views
  • 3 replies
  • 0 likes

Superuser Contribution followers randomly disappeared?

PlanPremium CountryAustralia Device(iPhone 7, MacBook Air) Operating System(iOS idk) My Question or Issuehey ladies, so i originally set up 2 spotify accounts (one on my mac and one on my phone) but there were some issues there so spotify helped me m...

  • Casual Listener
  • Plan Premium   Country Australia   Device (iPhone 7, MacBook Air)   Operating System (iOS idk)   My Question or Issue hey ladies,  so i originally set up 2 spot...
  • SergioDavid
  • Roadie
  • 3949 Views
  • 6 replies
  • 3 likes
  • Account
    Other
  • 3949 Views
  • 6 replies
  • 3 likes

Meu perfil não aparece mais na busca.

PlanPremiumCountry BrasilDevice(iPhone and Desktop)Operating System(iOS 11, Windows 10) My Question or IssueMeu perfil não aparece mais na busca tanto no iphone como no desktop.Meus amigos não conseguem mais me encontrar. Sabem se é algum problema?

  • Casual Listener
  • Plan Premium Country  Brasil Device (iPhone and Desktop) Operating System (iOS 11, Windows 10)   My Question or Issue Meu perfil não aparece mais na busca tanto no iphone como no ...
  • Venax
  • Casual Listener
  • 770 Views
  • 2 replies
  • 0 likes
  • Account
  • 770 Views
  • 2 replies
  • 0 likes

Can't log out on Playstation 4

PlanPremiumCountry USADevicePlaystation My Question or Issue I have my Spotify logged in on my PS4 account, but since than have lost access to that Playstion account, and therefore cannot log out and use my premium Spotify on a new PSN account. So my...

  • Newbie
  • Plan Premium Country  USA Device Playstation   My Question or Issue  I have my Spotify logged in on my PS4 account, but since than have lost access to that Playstion account, a...
  • Loxer
  • Community Legend
  • 1177 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1177 Views
  • 1 replies
  • 0 likes

I cannot Login the account

I used Spotify Premium. But after I stopped using it, I cannot login to my account. I tried to reset my password but as soon as I click the Email to do it, they say 'something went wrong'

  • Newbie
  • I used Spotify Premium. But after I stopped using it, I cannot login to my account.   I tried to reset my password but as soon as I click the Email to do it, they say 'something went wrong' &...
  • Loxer
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 316 Views
  • 1 replies
  • 0 likes

Displayed name (not username)

PlanPremium Family account (Owner)Country NLDeviceSamsung Galaxy 5Operating SystemLinux Mint 8.1My Question or IssueHow do I change my displayed name (not username)?While Spotify is busy finding out what the difference is between a user name and a pa...

  • Casual Listener
  • Plan Premium Family account (Owner) Country  NL Device Samsung Galaxy 5 Operating System Linux Mint 8.1 My Question or Issue How do I change my displayed name (not username)? While Spo...
  • yrfp4r7kdmeb51a
  • Casual Listener
  • 757 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
  • 757 Views
  • 2 replies
  • 1 likes

Superuser Contribution I registered with facebook, but I can not change my email address.

PlanPremiumCountry TurkeyDevice(Sony Xperia Z5 Premium)Operating System(Android)My Question or Issue I do not see my current e-mail address and birth date on facebook. I have old information. And I can not change.

  • Newbie
  • Plan Premium Country  Turkey Device (Sony Xperia Z5 Premium) Operating System (Android) My Question or Issue  I do not see my current e-mail address and birth date on facebook. I h...
  • Alfredo
  • Roadie
  • 483 Views
  • 3 replies
  • 0 likes
  • Account
  • 483 Views
  • 3 replies
  • 0 likes

Superuser Contribution Find Friends Problem

PlanPremiumCountry GreeceDeviceLaptopOperating SystemWindows 10 My Question or Issue Hello and thank you in advance. For the last few months when I press the "Find Friends" option on the bottom of the "Friend Activity", I get a "none of your Facebook...

  • Casual Listener
  • Plan Premium Country  Greece Device Laptop Operating System Windows 10   My Question or Issue  Hello and thank you in advance. For the last few months when I press the "Find ...
  • Alfredo
  • Roadie
  • 544 Views
  • 3 replies
  • 0 likes
  • Account
  • 544 Views
  • 3 replies
  • 0 likes

Solved!! Can’t purchase premium

ive Been trying to get Spotify premium for three days now I’ve tried both visa and MasterCard but I keep getting payment failed. Tried on my iPhone iPad and laptop but keep getting the same msg! Can anyone help me out

  • Casual Listener
  • ive Been trying to get Spotify premium for three days now I’ve tried both visa and MasterCard but I keep getting payment failed. Tried on my iPhone iPad and laptop but keep getting the same msg! Can ...
  • osornios
  • Spotify Star
  • 571 Views
  • 3 replies
  • 0 likes
  • Account
  • 571 Views
  • 3 replies
  • 0 likes

I cannot get my discount for student spotify

i live in Canada, I was verified to get the student discount for 4.99 and every time I click the link to set up the discount it says that an account has already used the discount but I never used the discount yet. DeviceiPhone 8 Plus Operating System...

  • Newbie
  • i live in Canada, I was verified to get the student discount for 4.99 and every time I click the link to set up the discount it says that an account has already used the discount but I never used the...
  • Noah
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
  • 249 Views
  • 1 replies
  • 0 likes

I deleted all my songs, is there a way to get them back?

So I accidentally deleted all my songs from my library because of the new name, is there a way for me to get them back?

  • Casual Listener
  • So I accidentally deleted all my songs from my library because of the new name, is there a way for me to get them back?
  • Loxer
  • Community Legend
  • 369 Views
  • 3 replies
  • 0 likes
  • Account
  • 369 Views
  • 3 replies
  • 0 likes

Lost Playlists

I have been a happy premium member for several years now, amassing quite a collection of playlists. On June 27th, 2018, they disappeared. Replaced by a single playlist of foreign rap songs I've never heard of?? Was my account hacked? I was able to re...

  • Newbie
  • I have been a happy premium member for several years now, amassing quite a collection of playlists.   On June 27th, 2018, they disappeared. Replaced by a single playlist of foreign rap songs I...
  • Loxer
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Premium
  • 256 Views
  • 1 replies
  • 0 likes

Artist profile

Hello, When you submit a release for the first time does the artist profile and release not show up on Spotify till the actual release date? Thomas - USA

  • Newbie
  • Hello, When you submit a release for the first time does the artist profile and release not show up on Spotify till the actual release date?   Thomas - USA  
  • Loxer
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
  • 238 Views
  • 1 replies
  • 0 likes