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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • johnnie92
  • Visitor
  • 260972 Views
  • 787 replies
  • 81 likes
  • Account
  • 260972 Views
  • 787 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128298 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128298 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71353 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71353 Views
  • 63 replies
  • 8 likes

Moved to new country

Hey, I have move to a new country and I can’t change my payment information with my new bank card. Because I can’t change country in the settings. What to do ?

  • Newbie
  • Hey, I have move to a new country and I can’t change my payment information with my new bank card. Because I can’t change country in the settings. What to do ?
  • GillianDelvigne
  • Composer
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!! Song uploaded under wrong artist

Heyy!!! I have a song Called "Bakin" by Elijah Rock on spotify but it got uploaded under another Elijah Rock's artisrt profile. I currently dont have an artist profile, I thought tunecore would create one for me but I guess since I went with a name t...

  • Newbie
  • Heyy!!! I have a song Called "Bakin" by Elijah Rock on spotify but it got uploaded under another Elijah Rock's artisrt profile. I currently dont have an artist profile, I thought tunecore would creat...
  • Maxim
  • Spotify Star
  • 748 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 748 Views
  • 1 replies
  • 0 likes

Impossible de modifier le pays dans les paramètres

Suite à un déménagement, je ne peux plus modifier le pays dans les paramètres, Spotify ne me propose qu'un seul pays (France)Je ne peux plus me connecter à mon compte gratuit.

  • Newbie
  • Suite à un déménagement, je ne peux plus modifier le pays dans les paramètres, Spotify ne me propose qu'un seul pays (France) Je ne peux plus me connecter à mon compte gratuit.
  • bdeghellinck
  • Newbie
  • 21342 Views
  • 11 replies
  • 10 likes
  • Account
  • 21342 Views
  • 11 replies
  • 10 likes

Solved!! Upgrading from Premium to Family- Question..

Hi, I have a premium subscription through a gift card. I want to upgrade the plan to a family subscription. If upgrade today will it just burn through the gift voucher at a faster rate or will i lose the gift voucher and start being billed by CC inst...

  • Casual Listener
  • Hi,   I have a premium subscription through a gift card. I want to upgrade the plan to a family subscription.   If upgrade today will it just burn through the gift voucher at a faster r...
  • Duckfandad
  • Newbie
  • 90138 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 90138 Views
  • 5 replies
  • 0 likes

Superuser Contribution Passwords bein checked and deleted

Hello dear spotify community, ive got a question. Last week i got an email from spotify saying i must renew my password because, and i quote here " we reset your password because is that "SOME OTHER SERVICE" you are using "THE SAME PASSWORD AND ID" h...

  • Casual Listener
  • Hello dear spotify community,   ive got a question.  Last week i got an email from spotify saying i must renew my password because, and i quote here " we reset your password because is t...
  • Julian
  • Moderator
  • 363 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 363 Views
  • 3 replies
  • 0 likes

Suddenly unsubscribed

Hi guys, I got an sms to say my spotify account got unsubscribed. But definitely wasn't done by me (its set to auto renew and has been like that for 6mths at least).I checked and logged into my account and sure enough it shows my account is now free ...

  • Newbie
  • Hi guys,   I got an sms to say my spotify account got unsubscribed. But definitely wasn't  done by me (its set to auto renew and has been like that for 6mths at least). I checked and log...
  • skert
  • Newbie
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Family Account

Is there any option to create some sort of family plan. I have 4 people in my family that use the mobile application, but we do want to be charged 4 seperate times a month for the premium service. Currently we are constantly getting the message that ...

  • Newbie
  • Is there any option to create some sort of family plan. I have 4 people in my family that use the mobile application, but we do want to be charged 4 seperate times a month for the premium service. Cu...
  • gonenc85
  • Newbie
  • 33164 Views
  • 61 replies
  • 21 likes
  • 33164 Views
  • 61 replies
  • 21 likes

Cannot log onto Spotify on any devices

I am having an Event tomorrow night and I downloaded the Spotify App on three tablets such as my computer. The thing is: After typing in my login details and pressing "Log In" it stucks - I cannot press anything else and it also does not say "wrong p...

  • Newbie
  • I am having an Event tomorrow night and I downloaded the Spotify App on three tablets such as my computer. The thing is: After typing in my login details and pressing "Log In" it stucks - I cannot pr...
  • TheBrickSlayer
  • Roadie
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 189 Views
  • 1 replies
  • 0 likes

Hacked premium account

Someones hacked my account and keeps stopping, adding and changing my music. I'm paying premium and can't use it. What am I meant to do?

  • Newbie
  • Someones hacked my account and keeps stopping, adding and changing my music. I'm paying premium and can't use it.  What am I meant to do?  
  • IguanaSetup
  • Community Legend
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Need to help someone else log in

Hi, My sister is having trouble getting her email and password back. Is there I wat that she could go through the Spotify app for details? Because if she logs out, she won’t be able to get back in.

  • Newbie
  • Hi,   My sister is having trouble getting her email and password back. Is there I wat that she could go through the Spotify app for details? Because if she logs out, she won’t be able to get b...
  • Keanu_C
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Solved!! Error 408

Hi here~ I really need help for the error.That account is probably my thrid.I often have to do my playlist again after recreating an account because I can not access the old ones anymore. And not easy to remember all.I would like you to give me a per...

  • Visitor
  • Hi here~  I really need help for the error. That account is probably my thrid. I often have to do my playlist again after recreating an account because I can not access the old ones anymore...
  • Keanu_C
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

PIN in a gift card

Hi: I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?. I received a mail with this text: Dear Customer, Thank you for purchasing a Spotify p...

  • Newbie
  • Hi:   I've purchased a gift card "on line", and the receiver noticed me that is requested a PIN after entered the "Spotify Code". And she can't find where te PIN is?.   I received a...
  • junior356
  • Newbie
  • 2609 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 2609 Views
  • 2 replies
  • 0 likes

Solved!! Desconto

Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Não gostei nada, aguardando a devolução.

  • Casual Listener
  • Eu possui a assinatura do Spotify Premium e cancelei antes que fosse feita a cobrança na minha conta novamente. Porém no outro dia foi descontado pelo ebanx o valor de 10 reais. E n foi estornado. Nã...
  • Bittencourt
  • Spotify Star
  • 242 Views
  • 3 replies
  • 0 likes
  • 242 Views
  • 3 replies
  • 0 likes

Forgot password

Forgot password but don’t have password for email account associated with Spotify account so can’t reset password

  • Newbie
  • Forgot password but don’t have password for email account associated with Spotify account so can’t reset password 
  • tonkintina
  • Newbie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Acesso plano familia

Nao consigo fazer com que um membro use o spotify familia. Envio o convite e aparece uma mensagem dizendo; Você não pode entrar neste plano premiu familiar.

  • Newbie
  • Nao consigo fazer com que um membro use o spotify familia. Envio o convite e aparece uma mensagem dizendo;  Você não pode entrar neste plano premiu familiar.
  • Bittencourt
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Someone was on my account, now it says I have no account - but my friends can still see my profile?

My account recently was playing music from a Firefox browser, which i don't use .I disconnected all devices and logged back in on mine, which seemed fine for a week. Then someone was listening to the same music on Firefox browser again, so I entered ...

  • Newbie
  • My account recently was playing music from a Firefox browser, which i don't use .I disconnected all devices and logged back in on mine, which seemed fine for a week. Then someone was listening to the...
  • anaoleksyn17
  • Newbie
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 174 Views
  • 1 replies
  • 0 likes

Getting all my emails in spanish.

So I think my account was "hacked" as random playlists started apearing with spanish names, adding a lot of songs I wouldn't listen too and since noone else has access to my account it had to be that, anyways I logged out everywhere, changed all my p...

  • Newbie
  • So I think my account was "hacked" as random playlists started apearing with spanish names, adding a lot of songs I wouldn't listen too and since noone else has access to my account it had to be that...
  • pip2309
  • Newbie
  • 651 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 651 Views
  • 1 replies
  • 0 likes

Can't change old zip code

Spotify experts, please help.My profile shows an old zip code - 2 houses before. When I try to update it says these fields are managed in my Facebook account: and then a list of fields, but not the zip code. In Facebook, I have not entered my address...

  • Casual Listener
  • Spotify experts, please help. My profile shows an old zip code - 2 houses before. When I try to update it says these fields are managed in my Facebook account: and then a list of fields, but not the...
  • pvk
  • Casual Listener
  • 650 Views
  • 2 replies
  • 0 likes
  • Account
  • 650 Views
  • 2 replies
  • 0 likes

Solved!! Changing Username

Yeah basically my username was set automatically by my email i didnt choose it and its really bad, possible to get it changed?

  • Newbie
  • Yeah basically my username was set automatically by my email i didnt choose it and its really bad, possible to get it changed?
  • mfrank5
  • Newbie
  • 11442 Views
  • 2 replies
  • 2 likes
  • Account
  • 11442 Views
  • 2 replies
  • 2 likes

Superuser Contribution 30 minutes of ad-free music not working

I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happen often enough where it would happen a few times a ...

  • Newbie
  • I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happe...
  • plm12334
  • Newbie
  • 14845 Views
  • 2 replies
  • 37 likes
  • 14845 Views
  • 2 replies
  • 37 likes