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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9843 Views
  • 3 replies
  • 9 likes
  • Security
  • 9843 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492273 Views
  • 981 replies
  • 111 likes
  • Account
  • 492273 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213506 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213506 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122464 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122464 Views
  • 72 replies
  • 12 likes

Chang the zip code

How can I change my zip code to 700000? Thanks.

  • Casual Listener
  • How can I change my zip code to 700000? Thanks.
  • Luke
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 208 Views
  • 1 replies
  • 0 likes

Email Deactivated

I was logged out of my account. When I tried loggin back on, I could not remember my password. When I tried to re-set it I realized that the email I used when I signed up was deactivated. How can I log in now? Also, I had Spotify Premium.

  • Newbie
  • I was logged out of my account. When I tried loggin back on, I could not remember my password. When I tried to re-set it I realized that the email I used when I signed up was deactivated. How can I l...
  • Luke
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Why are there two languages on my song titles?

PlanPremiumCountry USADeviceAll (laptop, iPhone, and iPadOperating SystemWindows 10 and iOS 12 My Question or Issue I don't know if this is a new thing but over the last week or so I've noticed that some song titles have something next to them in a f...

  • Regular
  • Plan Premium Country  USA Device All (laptop, iPhone, and iPad Operating System Windows 10 and iOS 12   My Question or Issue  I don't know if this is a new thing but over the...
  • DolceBellaBaker
  • Regular
  • 1847 Views
  • 5 replies
  • 2 likes
  • Account
    Other
  • 1847 Views
  • 5 replies
  • 2 likes

Solved!! One direction’s song

PlanPremiumCountryUSA DeviceiPhone6s Operating Systemios12 My Question or IssueHi, guys!As you see screenshot, I can’t play some one direction’s songs. What happned? Please solve it. Thank you.

  • Casual Listener
  •     Plan Premium Country USA   Device iPhone6s   Operating System ios12     My Question or Issue Hi, guys! As you see screenshot, I can’t play some one d...
  • maya423
  • Casual Listener
  • 2045 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 2045 Views
  • 3 replies
  • 0 likes

Accidentally deleted Facebook Spotify account

PlanFreeCountryUnited States DeviceDesktopOperating SystemWindows 10 My Question or Issue So I had a Spotify account that was created through my Facebook in 2015, I made the decision to try and create a new account through my g-mail so I can log in d...

  • Newbie
  • Plan Free Country United States   Device Desktop Operating System Windows 10   My Question or Issue  So I had a Spotify account that was created through my Facebook in 2015,...
  • Bittencourt
  • Spotify Star
  • 277 Views
  • 1 replies
  • 1 likes
  • Account
  • 277 Views
  • 1 replies
  • 1 likes

Account trouble

Hi, I was recently charged for a account I cannot access due to my phone being stolen and had to log into a old account to even post this forum. I am trying to get my money back..

  • Newbie
  • Hi,     I was recently charged for a account I cannot access due to my phone being stolen and had to log into a old account to even post this forum. I am trying to get my money back.. &...
  • user-removed
  • Not applicable
  • 333 Views
  • 3 replies
  • 0 likes
  • Premium
  • 333 Views
  • 3 replies
  • 0 likes

Spotify Premium for Family, disconnect from Facebook

PlanPremiumCountryUnited States Device(Google Pixel 3, Google Home Mini, Windows 10 PCs)Operating System(Android Oreo, Windows 10) My Question or IssueI am the owner of a Spotify Premium for Family plan. I had created my account using my Facebook acc...

  • Casual Listener
  • Plan Premium Country United States   Device (Google Pixel 3, Google Home Mini, Windows 10 PCs) Operating System (Android Oreo, Windows 10)   My Question or Issue I am the ow...
  • ArturCieszyński
  • Gig Goer
  • 557 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 557 Views
  • 1 replies
  • 1 likes

Doesn't work on new phone

Plan PremiumCountry My Question or Issue So I have just installed the spotify app on my new phone. However, it is now saying I have a free account when I have premium??Also, I have lost all my music?

  • Newbie
  • Plan Premium Country       My Question or Issue  So I have just installed the spotify app on my new phone.  However, it is now saying I have a free account when I...
  • Jose_M
  • Spotify Star
  • 269 Views
  • 1 replies
  • 1 likes
  • Account
  • 269 Views
  • 1 replies
  • 1 likes

Solved!! Desktop app logs me into a closed account

PlanFreeCountryUnited StatesDeviceDell Inspiron (laptop)Operating SystemWindows 10 My Question or Issue Hi. I installed Spotify's desktop app and I keep running across a puzzling and irritating issue. Recently, I created a new Spotify account because...

  • Casual Listener
  • Plan Free Country United States Device Dell Inspiron (laptop) Operating System Windows 10   My Question or Issue  Hi. I installed Spotify's desktop app and I keep running across a...
  • Jose_M
  • Spotify Star
  • 552 Views
  • 3 replies
  • 1 likes
  • Account
  • 552 Views
  • 3 replies
  • 1 likes

Publicités avec un compte spotify unlimited

PlanUnlimitedCountry FranceDevicePcOperating System Windows 10 My Question or Issue Bonjour, J'ai un compte "spotify unlimited" et pourtant, depuis quelques jours, j'ai de la publicité. Pourquoi? Merci de vos réponses!

  • Newbie
  • Plan Unlimited Country  France Device Pc Operating System  Windows 10   My Question or Issue  Bonjour,  J'ai un compte "spotify unlimited" et pourtant, depuis quel...
  • Billy-J
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Drop child from family account so they can create student account?

Plan My Question or Issue My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched her email in Spotify to her new college email address. Do I simply...

  • Casual Listener
  • Plan   My Question or Issue  My daughter is on our family account. She is now in college and would like to switch to a student account in order to access the Hulu offer. She has switched...
  • Jose_M
  • Spotify Star
  • 933 Views
  • 3 replies
  • 1 likes
  • Account
  • 933 Views
  • 3 replies
  • 1 likes

Change Email Adress

PlanPremiumCountry CZECH Republic My Question or IssueHow can I change my email adress on spotify premium account if I singet up with facebook (I have changet email adress on faceebok, but I have still old email adress on spotify. It is over 24H afte...

  • Visitor
  • Plan Premium Country  CZECH Republic   My Question or Issue How can I change my email adress on spotify premium account if I singet up with facebook (I have changet email adress on fa...
  • Jose_M
  • Spotify Star
  • 352 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 352 Views
  • 1 replies
  • 1 likes

Can Logij on browser android but App days wring password?

I tried:Logij with email + password = wrongLogin with: username password = wrong Login oj Browser with email password = works Login with username password = works Yes i even reinstalled the app.. I restarted my device... My friend has the exact SAME ...

  • Casual Listener
  • I tried: Logij with email + password = wrong Login with: username password = wrong   Login oj Browser with email password = works  Login with username password = works   Yes i e...
  • Jose_M
  • Spotify Star
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Solved!! Language

My Question or Issue My account (Premium Family plan; Country Hong Kong; Windows 7) settings are for English but my invitations to family members to join family subscription are sent in Chinese characters and unreadable

  • Newbie
  •         My Question or Issue  My account (Premium Family plan; Country Hong Kong; Windows 7) settings are for English but my invitations to family members to join family...
  • Maxim
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Account
  • 295 Views
  • 1 replies
  • 0 likes

How to access featured artist page?

Hi All, I am Jalan NX and I have an active spotify for artists account.I have published a song featuring "Sara Legaspi". Links: https://open.spotify.com/artist/3dnpMiFtWmNB8SrvnbHn05https://open.spotify.com/artist/4PkJIKvzwpUlCo727nYA8r Now, I can ch...

  • Newbie
  • Hi All,   I am Jalan NX and I have an active spotify for artists account. I have published a song featuring "Sara Legaspi".   Links: https://open.spotify.com/artist/3dnpMiFtWmNB8S...
  • Loxer
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! All my musiclist are gone and my premium.

I tried to connect my spotify to the computer. Later when I connect all my list that I had on my phone where gone... My premium to and it is paid. I tried alot of times to log in and out on my phone and the computer but all its gone and the accont is...

  • Casual Listener
  • I tried to connect my spotify to the computer. Later when I connect all my list that I had on my phone where gone... My premium to and it is paid. I tried alot of times to log in and out on my phone ...
  • Jose_M
  • Spotify Star
  • 533 Views
  • 3 replies
  • 1 likes
  • Free
    Login
    Other
    Premium
  • 533 Views
  • 3 replies
  • 1 likes

I do not remember my spotify account adress

Hello, I have spotify for family, but i can not add members because I do not remember what adress I entered when i create my spotify account... Can I somehow to see the adress of my account?

  • Newbie
  •   Hello,   I have spotify for family, but i can not add members because I do not remember what adress I entered when i create my spotify account... Can I somehow to see the adress of my ...
  • Loxer
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • Account
  • 419 Views
  • 1 replies
  • 0 likes

Couldn't Change Country

Hi All,I've used free account and I've moved abroad. I've tried to use my account but it gives error code 17 which is probably related with my location. I've tried to change my country but it haven't gaven orthers options. Thanks in advance. Free acc...

  • Casual Listener
  • Hi All, I've used free account and I've moved abroad. I've tried to use my account but it gives error code 17 which is probably related with my location. I've tried to change my country but it haven...
  • eabanoz
  • Casual Listener
  • 675 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 675 Views
  • 7 replies
  • 0 likes

chrome music player messing up my playlists

PlanFree/PremiumCountry Deviceipad, iphoneOperating Systemiosloged in over facebookpremium account My Question or Issue everytime i open up spotify i get the notification, that someone plays music over the „chrome web browser“. i dont use chrome, jus...

  • Casual Listener
  • Plan Free/Premium Country   Device ipad, iphone Operating System ios loged in over facebook premium account     My Question or Issue   everytime i open up spotify i ...
  • lalipuna
  • Casual Listener
  • 410 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 410 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't see facebook friends

PlanPremiumCountry ChileDeviceDesktop and MobileOperating SystemWindows 10 and Android 9 My Question or Issue I had a spotify account, made by logging with facebook, but that account had the problem that it showed my username(that string spotify crea...

  • Casual Listener
  • Plan Premium Country  Chile Device Desktop and Mobile Operating System Windows 10 and Android 9   My Question or Issue  I had a spotify account, made by logging with facebook...
  • BetaSteam
  • Casual Listener
  • 2207 Views
  • 8 replies
  • 0 likes
  • Account
    Other
  • 2207 Views
  • 8 replies
  • 0 likes