Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
367 Views
0 replies
6 likes
Security

367 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Faithless2o
Regular
439106 Views
970 replies
108 likes
Account

439106 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194988 Views
119 replies
116 likes
Account

1194988 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106740 Views
70 replies
11 likes
Account
Login
Premium

106740 Views
70 replies
11 likes

Superuser Contribution Unable to Login due to Firewall blocking Spotify

PlanFreeCountryRegistered in Singapore, now temporarily in Australia DeviceLenovo laptop Operating SystemWindows 10 My Question or IssueHi there, I am unable to login into my Spotify account, even after re-downloading the app on my desktop and changi...

pinkishprints
Newbie
Plan Free Country Registered in Singapore, now temporarily in Australia Device Lenovo laptop Operating System Windows 10 My Question or Issue Hi there, I am...
2018-08-10 12:59:08 AM
2018-08-11 2:25:10 PM
user-removed
Not applicable
983 Views
1 replies
0 likes
Account
Login

983 Views
1 replies
0 likes

60 Day Trial Promotion - Only got 30 Days

I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you.(Saw this in another thread I used a Credit Card for recurri...

LuxuriousTV
Casual Listener
I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you. ...
2018-08-10 9:46:47 PM
2018-08-11 1:41:40 PM
Laurenrobinsonn
Music Fan
280 Views
1 replies
0 likes
Premium

280 Views
1 replies
0 likes

Account Hijacked - Library Removed.

My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never completely. Surely Spotify could implement a two-step...

Webbster_2002
Newbie
My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never co...
2018-08-11 12:13:15 PM
2018-08-11 1:12:21 PM
merlijnv2000
Composer
266 Views
1 replies
0 likes
Account
Premium
Security

266 Views
1 replies
0 likes

failed receive a pin

PlanFreeCountry indonesiaDeviceredmi 3sOperating Systemandroid marsmallow My Question or Issue me want to buy a premium account with my credit provider in indonesia, but i can't receive a pin message, how to fix it ?

ripmannn
Newbie
Plan Free Country indonesia Device redmi 3s Operating System android marsmallow My Question or Issue me want to buy a premium account with my credit provider in i...
2018-08-11 3:08:03 AM
2018-08-11 5:42:15 AM
Billy-J
Spotify Star
275 Views
1 replies
0 likes
Account

275 Views
1 replies
0 likes

Superuser Contribution Access problem App

Plan Free Country Italy Device iPhone 6s Operating System iOS 11.4.1 My Question Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due volte, ho spento e riacceso il telefono, ho provato a creare un nuovo profilo, ho usato un ...

Ocramdo
Newbie
Plan Free Country Italy Device iPhone 6s Operating System iOS 11.4.1 My Question Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due v...
2018-08-09 11:06:23 AM
2018-08-11 3:06:56 AM
Alfredo
Roadie
393 Views
1 replies
0 likes
Account
Free
Login

393 Views
1 replies
0 likes

Um modo de segurança melhor

My Question or IssueTem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com um oriental pra quem iria escutar a música na minha ...

MLKops
Casual Listener
My Question or Issue Tem como eu adicionar um modo que peça uma verificação de duas etapas ou sms quando eu logar em um novo dispositivo? Infelizmente tive stress no trabalho após ficar brigando com...
2018-08-10 5:09:07 AM
2018-08-10 11:00:17 PM
Bittencourt
Spotify Star
341 Views
1 replies
0 likes
Security

341 Views
1 replies
0 likes

Superuser Contribution 60 day free trial Aug 2018

PlanPremiumCountryUKDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueHiI signed up today using the 2 links shown on the attachments but I only got a 30 day free trial instead of the advertised 60 day. Please can you correct this err...

KiranR
Newbie
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android My Question or Issue Hi I signed up today using the 2 links shown on the attachments but I only got...
2018-08-10 1:46:01 PM
2018-08-10 9:38:33 PM
user-removed
Not applicable
1186 Views
1 replies
0 likes
Free

1186 Views
1 replies
0 likes

can only add song to "new" playlist -

PlanFree/PremiumCountry USA My Question or Issue even though some playlists say to add a song, when I go to add a song to existing playlists I can't; the only option I get is to add to a new playlist - when I type in the playlist name even if it's ex...

nublr
Casual Listener
Plan Free/Premium Country USA My Question or Issue even though some playlists say to add a song, when I go to add a song to existing playlists I can't; the o...
2018-08-09 3:56:15 PM
2018-08-10 6:28:33 PM
Jose_M
Spotify Star
420 Views
3 replies
0 likes
Account

420 Views
3 replies
0 likes

Superuser Contribution Library is empty after password change

Country Germany Operating SystemAndroid My Question or IssueIs there any way to restore the library if it is suddenly empty without being deleted? I think it was a process of a couple of things that were strange even before I saw that my library was ...

maibi
Newbie
Country Germany Operating System Android My Question or Issue Is there any way to restore the library if it is suddenly empty without being deleted? I think it was...
2018-08-10 2:53:40 PM
2018-08-10 5:42:27 PM
user-removed
Not applicable
534 Views
1 replies
0 likes
Account
Login

534 Views
1 replies
0 likes

Superuser Contribution Problems with my account

Hey,Today when I tried to start the spotify app on my phone it had logged me out of my account, and when I tried to use my username and password it says "your email and password combination does not match a spotify account". I know it's correct since...

user-removed
Visitor
Hey, Today when I tried to start the spotify app on my phone it had logged me out of my account, and when I tried to use my username and password it says "your email and password combination does ...
2018-08-09 2:19:48 PM
2018-08-10 3:22:18 PM
user-removed
Not applicable
440 Views
1 replies
0 likes
Account
Login
Subscription

440 Views
1 replies
0 likes

Superuser Contribution Spotify Family invite not to Facebook account

Hi, I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite from the Spotify Family administrator it automatically conne...

SjorskeNL
Newbie
Hi, I have a question regarding my Spotify Family and Facebook accounts. I have two accounts: a normal Spotify account and a Facebook account with the same emailadress. When I get an invite ...
2018-08-08 10:49:53 PM
2018-08-10 3:08:49 PM
user-removed
Not applicable
479 Views
1 replies
0 likes
Account
Subscription

479 Views
1 replies
0 likes

Troca de plano

PlanPremiumCountry Brasil My Question or Issue Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano familiar meu desconto de estudante continuará válido, considerando que o status de estu...

abnervinicius
Newbie
Plan Premium Country Brasil My Question or Issue Olá. Eu tenho um plano de estudante e pretendo entrar um plano familiar, gostaria de saber se caso eu saia do plano f...
2018-08-10 4:50:10 AM
2018-08-10 2:56:59 PM
Bittencourt
Spotify Star
298 Views
1 replies
0 likes
Account
Premium

298 Views
1 replies
0 likes

Superuser Contribution Integrar conta do Facebook a conta de e-mail

Por favor,Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook.Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utilizar o mesmo na conta spotify.Essa alteração é possível?F...

gustavofelicio
Casual Listener
Por favor, Tenho uma conta Premuium conectado ao meu Facebook. Porém, não tenho mais conta no Facebook. Gostaria de revogar o pagamento do plano Premium que tenho hoje no Facebook e passar a utiliz...
2018-07-25 4:05:00 PM
2018-08-10 2:37:54 PM
gustavofelicio
Casual Listener
599 Views
2 replies
0 likes
Account

599 Views
2 replies
0 likes

Solved!! Change Country

PlanNow FreeCountryAccount Country is UK, I moved to Germany DeviceN/AOperating SystemN/A My Question or Issue Hi, I waited for my premium subscription to expire however I don't have an option to change to another country. The drop-down list is limit...

uber_cookie
Casual Listener
Plan Now Free Country Account Country is UK, I moved to Germany Device N/A Operating System N/A My Question or Issue Hi, I waited for my premium subscription to expire ...
2018-08-07 1:56:07 PM
2018-08-10 2:31:28 PM
Billy-J
Spotify Star
1363 Views
6 replies
0 likes
Account
Other
Premium
Subscription

1363 Views
6 replies
0 likes

Superuser Contribution Problemas con procesamiento de pago - Cuenta Plan Familiar Premium

Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realicé el cambio, Spotify comenzó a decirme que no pudo ...

FacuVieyra
Newbie
Hola! Hasta el mes de Marzo disfrutaba placenteramente de mi cuenta Premium Familiar de Spotify. Por una razón tuve que cambiar mi tarjeta de crédito aunque siguió siendo parte de VISA. Cuando realic...
2018-08-07 5:30:44 PM
2018-08-10 2:23:19 PM
user-removed
Not applicable
369 Views
1 replies
0 likes
Other

369 Views
1 replies
0 likes

Usernames and Faceboo

PlanFree Operating SystemWindowsMy Question or Issue I linked my facebook to my spotify out of curiousty to see if it improved my spotify experience. After finding out that it chaned my spotify display name to my facebook (my facebook name is REALLY ...

CatCobra135
Newbie
Plan Free Operating System Windows My Question or Issue I linked my facebook to my spotify out of curiousty to see if it improved my spotify experience. After finding out tha...
2018-08-10 2:11:47 PM
2018-08-10 2:21:31 PM
user-removed
Not applicable
534 Views
1 replies
0 likes
Account
Free

534 Views
1 replies
0 likes

Is it possible to have your lists display to OTHERS in folders?

Hello, I've created about 60 playlists.17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify page every single playlist displays individually. Is there any ...

heymisterdj
Music Fan
Hello, I've created about 60 playlists. 17 of them are weddig related, so I put them in a FOLDER to keep them organized and seperate from the rest....but when anyone else views my Spotify p...
2018-08-10 11:28:12 AM
2018-08-10 11:41:49 AM
Keanu_C
Community Legend
378 Views
1 replies
0 likes
Premium

378 Views
1 replies
0 likes

Spammed with pw reset emails

Has anyone else experienced mails being sent 3 or more times daily from Spotify, re-assuring me that I do not have to worry, jst follow this link to reset your pw? I have not requested a pw reset, I log in frequently but these mails are starting to d...

lolinokamii
Newbie
Has anyone else experienced mails being sent 3 or more times daily from Spotify, re-assuring me that I do not have to worry, jst follow this link to reset your pw? I have not requested a pw reset, I ...
2018-08-09 11:13:23 AM
2018-08-10 8:50:34 AM
user-removed
Not applicable
587 Views
1 replies
0 likes
Premium
Subscription

587 Views
1 replies
0 likes

Outra pessoa acessando minha conta

Bom dia, hj de manhã fui entrar no App porém minhas playlists tinham sumido e aparecido outras , que nunca tinha escutado na vida, e ao tentar iniciar uma música aparecia que estava conectado em outro aparelho, de um tal de Juan, nunca compartilhei o...

fjsfabio
Casual Listener
Bom dia, hj de manhã fui entrar no App porém minhas playlists tinham sumido e aparecido outras , que nunca tinha escutado na vida, e ao tentar iniciar uma música aparecia que estava conectado em outr...
2017-06-29 5:38:52 PM
2018-08-10 6:16:04 AM
Bittencourt
Spotify Star
22674 Views
32 replies
5 likes

22674 Views
32 replies
5 likes

Solved!! Can we have the same display name on a different account?

So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name? That's all, and thank you!

m_kosrae
Newbie
So I recently wanted to delete an account, but it said you couldn't use the same username. Does this also apply to your display name? That's all, and thank you!
2018-08-10 2:49:04 AM
2018-08-10 3:14:29 AM
Billy-J
Spotify Star
843 Views
1 replies
0 likes
Account

843 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts