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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 173039 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 173039 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11382 Views
  • 6 replies
  • 11 likes
  • Security
  • 11382 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516144 Views
  • 986 replies
  • 113 likes
  • Account
  • 516144 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126033 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126033 Views
  • 74 replies
  • 12 likes

Renamed and moved playlist folder, now it's gone

On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficult now, with all the features removed over the years...

  • Casual Listener
  • On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficul...
  • osornios
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
  • 332 Views
  • 1 replies
  • 0 likes

Account doesnt exist !!!!

I really need help from spotify. I pay 9,99 for an account called "leoleesgardens" The account I'm using now is not the one I want to be on. I want access to my music or I'd like a refund please !!!!PlanPremiumCountryWales DeviceSamsung Operating Sys...

  • Newbie
  • I really need help from spotify. I pay 9,99 for an account called  "leoleesgardens"    The account I'm using now is not the one I want to be on.    I want access to my mu...
  • osornios
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Login
  • 217 Views
  • 1 replies
  • 0 likes

Copy a Play List

PlanFree/PremiumCountry ItalyDeviceiPhone6SOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, can I copy a plylist from my iPad to my iPhone?

  • Newbie
  •   Plan Free/Premium Country  Italy Device iPhone6S Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello, can I copy a plylist fro...
  • Loxer
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Premium
  • 207 Views
  • 1 replies
  • 0 likes

Old Facebook account picture (which is not connected anymore) shows up on Daily Mix covers

DeviceIssue is present on all of my devices: Huawei Honor 10 phone, a laptop and a PC My Question or Issue When I started using Spotify I registered with my Facebook account. Said account has been disconnected from my Spotify profile but the profile ...

  • Newbie
  • Device Issue is present on all of my devices: Huawei Honor 10 phone, a laptop and a PC   My Question or Issue  When I started using Spotify I registered with my Facebook account. Said a...
  • Loxer
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes

Never listened/liked tracks in my Favorite Songs

Hallo,I use my free account on my Windows laptop and recently within my Favorite Songs list started to appear tracks that I never listened to nor liked. Furthermore these are stuff which I would never listen to (eg. Ariana Grande).What is happening? ...

  • Casual Listener
  • Hallo, I use my free account on my Windows laptop and recently within my Favorite Songs list started to appear tracks that I never listened to nor liked. Furthermore these are stuff which I wou...
  • Jose_M
  • Spotify Star
  • 1539 Views
  • 8 replies
  • 1 likes
  • Account
    Security
  • 1539 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Windows Phone] Spotify Connect

PlanPremiumCountryCanada Device(iPhone 6Operating System(iOS 10 My Question or Issue Hi, I'm writing to tell you that one member in my family plan tried to connect themselves in their Spotify, but all she keeps receiving is that they can't identify t...

  • Casual Listener
  • Plan Premium Country Canada  Device (iPhone 6 Operating System (iOS 10   My Question or Issue  Hi,   I'm writing to tell you that one member in my family plan tried...
  • Guido
  • Spotify Legend
  • 2250 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2250 Views
  • 3 replies
  • 0 likes

Account name change/reset and unlinking Facebook

PlanPremiumCountryPolandDeviceKiano Elegance 4.0Operating SystemAndroid 7.0 My Question or Issue Hello. I have quite unusual question i think. Recently my account was stolen from me, but i recovered it with help of amazing Spotify staff. There is jus...

  • Casual Listener
  • Plan Premium Country Poland Device Kiano Elegance 4.0 Operating System Android 7.0   My Question or Issue  Hello. I have quite unusual question i think. Recently my account was st...
  • Jose_M
  • Spotify Star
  • 1794 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Security
  • 1794 Views
  • 3 replies
  • 1 likes

Superuser Contribution can’t log in/premium won’t work

PlanPremiumCountry U.SDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueupgraded to premium but it would always say Spotify is offline, go online to listen to music. Isn’t that the whole reason for getting prem...

  • Newbie
  • Plan Premium Country  U.S Device Iphone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue upgraded to premium but it would always say Spotify ...
  • Guido
  • Spotify Legend
  • 1317 Views
  • 1 replies
  • 0 likes
  • Account
  • 1317 Views
  • 1 replies
  • 0 likes

Question About Usernames

I'm not fully sure if this it the right forum, though I do hope it is. This isn't really an issue, but more of a curiosity. I understand that the randomly generated usenames are to allow for a "improved performance". What I was wondering is if anyone...

  • Newbie
  • I'm not fully sure if this it the right forum, though I do hope it is.  This isn't really an issue, but more of a curiosity.    I understand that the randomly generated usenames are ...
  • Billy-J
  • Spotify Star
  • 627 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 627 Views
  • 1 replies
  • 0 likes

why is my username a bunch of words and numbers

 why is my username a bunch of words and numbers  

  • Visitor
  •  why is my username a bunch of words and numbers    
  • Bethany_Dawn
  • Community Legend
  • 797 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 797 Views
  • 1 replies
  • 0 likes

Solved!! Password stopped working and all my playlists are gone

Hi, When I opened Spotify on my laptop it was logged out with error code 3. I couldn't log back in because I didn't remember my password, so I changed my password and logged in. All my playlists are gone, there's just one called 'Muzyczka' which I de...

  • Casual Listener
  •   Hi,  When I opened Spotify on my laptop it was logged out with error code 3. I couldn't log back in because I didn't remember my password, so I changed my password and logged in. All my...
  • Jose_M
  • Spotify Star
  • 761 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
    Security
  • 761 Views
  • 7 replies
  • 1 likes

I need an help for my spotify account

Hello everyone,I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my country but it cannot let me enter on my profile. How can...

  • Newbie
  • Hello everyone, I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my coun...
  • Luke
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

cant login wt fb/account spotify

cant login with fb and spotify accounttry instal 2x still cant login im using huawei y5

  • Newbie
  • cant login with fb and spotify account try instal 2x still cant login   im using huawei y5    
  • Luke
  • Spotify Star
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Can't login Spotify

I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please

  • Newbie
  • I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please 
  • Luke
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Problem in logging in.

I can't login with my username and password!The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly!What Can I do now to have access again?

  • Newbie
  • I can't login with my username and password! The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly! What Can I do now to hav...
  • Luke
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

New unfamiliar songs added to my playlists

For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It's always a song I don't know, esometimes even 2 and it i...

unfamiliar song.PNG
  • Newbie
  • For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It'...
  • Luke
  • Spotify Star
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

My playlists are gone; other ones appear

When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?

  • Casual Listener
  • When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?
  • Luke
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 325 Views
  • 1 replies
  • 0 likes

Won't let me login woth facebook

It will not let me login with facebook

  • Newbie
  • It will not let me login with facebook
  • Luke
  • Spotify Star
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

playlists getting lost ?

Hey therei have an account in NZ for Spotify premium in connection with a mobile prepaid plan ...now im back in my home country and i want to change the spotify account in a premium account without the mobile thing but i just read that i have to canc...

  • Newbie
  • Hey there i have an account in NZ for Spotify premium  in connection with a mobile prepaid plan ... now im back in my home country and i want to change the spotify account in a premium account...
  • Luke
  • Spotify Star
  • 1019 Views
  • 1 replies
  • 0 likes
  • 1019 Views
  • 1 replies
  • 0 likes