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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8609 Views
  • 1 replies
  • 9 likes
  • Security
  • 8609 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476937 Views
  • 978 replies
  • 111 likes
  • Account
  • 476937 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209337 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209337 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119561 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119561 Views
  • 72 replies
  • 12 likes

Account activity

Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature in a future update.

  • Casual Listener
  • Is there a way to completely erase one’s account activity? Recently played, recently played artists, etc. If yes, if someone could reply the answer, if not I hope that Spotify can make this a feature...
  • Loxer
  • Community Legend
  • 686 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 686 Views
  • 3 replies
  • 0 likes

Premium plus Hulu

PlanPremium plus Hulu Country United States of America DeviceiPhone 7plusOperating SystemNewest one that’s out. My Question or Issue I signed up for the premium with the Hulu and linked them together but I still can’t acces the premium Spotify. So wh...

  • Newbie
  • Plan Premium plus Hulu  Country  United States of America  Device iPhone 7plus Operating System Newest one that’s out.    My Question or Issue  I signed up for...
  • Billy-J
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 424 Views
  • 1 replies
  • 0 likes

i can't sign in

None of the below information is PlanFree/PremiumCountry DeviceHTC evo 10Operating SystemAndroid Nougat My Question or Issue I can sign in directly on chrome browser but when I try to sign in using the app it says my password is incorrect. I try to r...

  • Newbie
  • None of the below information is  Plan Free/Premium Country   Device HTC evo 10 Operating System Android Nougat   My Question or Issue  I can sign in directly on chrome...
  • Billy-J
  • Spotify Star
  • 401 Views
  • 1 replies
  • 0 likes
  • Login
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost my Premium??

PlanPremium my account has somehow lost my premium functionality - help?

  • Newbie
  • Plan Premium     my account has somehow lost my premium functionality - help?  
  • Billy-J
  • Spotify Star
  • 266 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 266 Views
  • 1 replies
  • 1 likes

submit button on family plan deos not work

PlanPremiumCountry greeceDevice(xiaomi redmi 5plus)Operating System Android OreoMy Question or IssueMy son gets the invitation to join the family plan, he taps proceed, it opens on his phone browser, he fills all fields and the submit button at the e...

  • Newbie
  • Plan Premium Country  greece Device (xiaomi redmi 5plus) Operating System  Android Oreo My Question or Issue My son gets the invitation to join the family plan, he taps procee...
  • xbmccx
  • Casual Listener
  • 1622 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 1622 Views
  • 2 replies
  • 0 likes

Cannot access account

I cannot log into my account. I've tried every email I know but none are linked to my premium account. How can I get in if I don't remember the email? Can I use name and password? It says the username I was using was not an active account either, eve...

  • Newbie
  • I cannot log into my account. I've tried every email I know but none are linked to my premium account. How can I get in if I don't remember the email? Can I use name and password?  It says the u...
  • songassistant
  • Composer
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the password for that old account, the only thing I do k...

  • Newbie
  • I created an account awhile ago. I had premium on that account, but ended up making a new account not too long ago. I no longer have the email address for the old account, I have also forgotten the p...
  • songassistant
  • Composer
  • 974 Views
  • 1 replies
  • 0 likes
  • Account
  • 974 Views
  • 1 replies
  • 0 likes

Problema para entrar en paquete familiar

Hola mi nombre es Cesar Huerta de Ciudad Tampico, Tamaulipas, Mexico escribo buscando tu ayuda, porque mi familia me invito a el paquete familiar de la casa la prima vez todo bien no paso ningun problema entre sin detalles pero a el paso de un mes ap...

  • Newbie
  • Hola mi nombre es Cesar Huerta de Ciudad Tampico, Tamaulipas, Mexico escribo buscando tu ayuda, porque mi familia me invito a el paquete familiar de la casa la prima vez todo bien no paso ningun prob...
  • Jose_M
  • Spotify Star
  • 1015 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1015 Views
  • 1 replies
  • 1 likes

can't get 30 days trial on spotify

i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't i would love for some help

  • Newbie
  • i've been trying for a few days to pay for spotify and get the 30 days trial since it's in israel now, but it's not letting me to pay, says i've already have the offer which i don't 😕 i w...
  • songassistant
  • Composer
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Family Plan change

PlanPremiumCountryCanada My Question or Issue Hello,I'm interested in changing from Premium to a Family Plan, but I have payed for a year's subscription in advance through a promotion. Is there a way to integrate my current prepaid year with changing...

  • Casual Listener
  •   Plan Premium Country Canada    My Question or Issue   Hello, I'm interested in changing from Premium to a Family Plan, but I have payed for a year's subscription in adv...
  • songassistant
  • Composer
  • 323 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 323 Views
  • 1 replies
  • 0 likes

How do I go about deleting an account if I don’t remember the username or password

My Question or Issue: I’m still being charged the monthly payment but don’t remember my username or password.

  • Visitor
  • My Question or Issue: I’m still being charged the monthly payment but don’t remember my username or password.  
  • songassistant
  • Composer
  • 472 Views
  • 1 replies
  • 0 likes
  • Account
  • 472 Views
  • 1 replies
  • 0 likes

My songs and playlists are gone

PlanPremiumCountryUsa DevicePixel 2Operating SystemWindows 10 My Question or IssueMy account wouldn't stay logged In on my computer or phone recently and then wouldn't let me log in at all on my phone. I down loaded rhr app again and reset my passwor...

  • Casual Listener
  •   Plan Premium Country Usa   Device Pixel 2 Operating System Windows 10   My Question or Issue My account wouldn't stay logged In on my computer or phone recently and then ...
  • Loxer
  • Community Legend
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 455 Views
  • 1 replies
  • 0 likes

delete my account

I have a problem with my spotify... I have two different accounts for one email adress and i want to delete one of them, but i never recieve the email where i can verify this, yes i have cheked my spam box. Can you please help me?

  • Visitor
  • I have a problem with my spotify... I have two different accounts for one email adress and i want to delete one of them, but i never recieve the email where i can verify this, yes i have cheked my sp...
  • Billy-J
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Help me pls

I bought today with PayPal Premium for 99 centsits not possible

  • Casual Listener
  • I bought today with PayPal Premium for 99 cents its not possible
  • Billy-J
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Whos charging on my bosses card?

My boss has an account but gets charget twice but only has one account. HELP!!!!!!

  • Newbie
  • My boss has an account but gets charget twice but only has one account. HELP!!!!!!
  • Billy-J
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 276 Views
  • 1 replies
  • 0 likes

Stolen account

My account was made automaticaly when I released a track with a friend. I didn't have access to it, I didn't understand why. Later on, a group released an album on my account with my name, and changed the profile pic to there's. My music is still the...

  • Newbie
  • My account was made automaticaly when I released a track with a friend. I didn't have access to it, I didn't understand why. Later on, a group released an album on my account with my name, ...
  • Billy-J
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

I pay but I don’t have premium

Spoiler (Highlight to read)I pay 0,99€ for the new for the offer that finish on 31/12 (two times so I pay 2€ ) but I don’t have premium I pay 0,99€ for the new for the offer that finish on 31/12 (two times so I pay 2€ ) but I don’t have premium

  • Newbie
  • I pay 0,99€ for the new for the offer that finish on 31/12 (two times so I pay 2€ ) but I don’t have premium 
  • Billy-J
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

spotify account cancel

I keep getting charged every month for spotify, but when i log in i see that i have spotify free. So, i think i may have an old spotify account registrated on an old e-mail adress. I dont know the log-in information on this old e-mail. I no longer us...

  • Newbie
  • I keep getting charged every month for spotify, but when i log in i see that i have spotify free. So, i think i may have an old spotify account registrated on an old e-mail adress. I dont know the lo...
  • Billy-J
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 496 Views
  • 1 replies
  • 0 likes

Account hacked

Hello, My spotify account is hacked, they changed all the personal info, accept the credit card ofcourse.. i cant fill in a form because they've also changed the e-mail adres. can only still log in with facebook but can't change the info. ive send a ...

  • Newbie
  • Hello,   My spotify account is hacked, they changed all the personal info, accept the credit card ofcourse.. i cant fill in a form because they've also changed the e-mail adres. can only still...
  • Billy-J
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Forgot password

I forgot my Spotify password and the email password I used to create my account . Is there any way to recover my password?

  • Newbie
  • I forgot my Spotify password and the email password I used to create my account . Is there any way to recover my password?
  • Billy-J
  • Spotify Star
  • 405 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 405 Views
  • 1 replies
  • 0 likes