Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Every months was taken 13.99 TRY but I have not any premium accounts.How can i know ?
the problem i am have is that i logged in to my old account some how and it does not have the music i was origanly listening too the account i normaly use is called clover and i cant get back in to it this may be an running problem so if you could he...
my account username was Mekanik, then i wanted to changed my username, so i changed my facebook username, suddenly my account username change to random numbers and logging out itself. when i try log in with my old username and my current username, it...
My dad finally agreed to get me a spotify premium but the problem is that he made another account that has the premium while my own is still free. All my music is on my own account and I really like to follow the statistics on spotify.me and I'd like...
I had a charge and it's not from me. How do I go about contacting Spotify to get my my money refunded I had a charge $9.99 and it's not from me.
Just logged into my Spotify account and all my playlists are gone! How do I get them back??
Hi! On the spotify i have no data on my email slot. I cant change it (its gray).I registered via facebook. And my birth date is false. I can't change it too.(gray slot too)I dont know what to do. On facebook everything is good, email, birth date.
NO LOGRO PAGAR MI MENSUALIDAD DE SPOTIY, CON CUAL QUIER TIPO DE TARJETA ME INDICA QUE EL METODO DE PAGO ES INVALIDO! QUIERO SABER QUE PASA?
My account seems to have reverted to a Spotify Free account, but it is supposed to be part of my employer's Spotify Premium for Family plan -- a lot of the employees are part of this plan. How can I resolve this?
Hola,Tenia mi cuenta premium activa, pero al parecer por errores de pago se cancelo y perdi toda la info que ya tenia ahi. Quisiera saber como poder recuperarla agregando un nuevo metodo de pago
Alguien ha cambiado el mail de mi cuenta y por tanto me ha robado mi identidad, así como mi suscripción. Sé el mail de esa persona. Cómo se puede pedir la cancelación de la suscripción de esa cuenta? Gracias.
Hola! Me descargue Spotify para tener la promoción de premium por 3 meses a 0.99euros. Sin embargo, cada vez que quiero realizar la suscripción me indica que mi tarjeta es de un país diferente al de mi cuenta. En el app jamás indiqué en que paia esto...
My Spotify account has premium and I want to cancel but I deleted the Facebook account it was linked to. Now it was and old Facebook account with an even older email so I have no way of sending the reset password form to anything I can access. It als...
So, I actually made another account for the free month premium. It’s an account without a username, and I forgot the mail address because I didn’t use my own. I logged out and I can’t log in anymore. How can I cancel premium? Help.
Hello, I have a problem to listen few musics on Spotify and the problem is only on the Application. It work when I listen from the web. When I try to launch the music, he want to play the preview (14 seconds), but the music lenght is 3 minutes. The p...
I noticed the spotify app updated yesterday and when I went to open it, it asked me to log in. I created my account years ago through Facebook and logged in as I usually do, however when it took me to back to spotify after logging in, all of my saved...
Hello there, I've had the same spotify for three years and recently I created a facebook. However, I just recently deleted the facebook account. My spotify account was created using an email and I'm wondering, since I deleted the facebook, will my sp...
A handfull of my Facebook friends are dissapearing from my friends feed after I relaunch the application.I noticed that some of my friends who always uses Spotify were missing, so I scrolled to the bottom of the friends list and clicked the "Find Fri...
i want to change my spotify user, and i try to change my user in this forum and it wont work, can anyone help?
Hi all, I have a different sort of question. I have an Australian Premium Account. I will be travelling to both England as well as France and Belgium for 5 weeks and then Hong Kong for a further week. With my premium account, will I be locked into my...