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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154442 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154442 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10523 Views
  • 3 replies
  • 10 likes
  • Security
  • 10523 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505420 Views
  • 985 replies
  • 112 likes
  • Account
  • 505420 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124250 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124250 Views
  • 74 replies
  • 12 likes

[desktop]Another Solution to the spotify/last.fm not scrobble issue

there is a thread about how to fix spotify not scrobbling on last.fm where it might scrobble one or two songs every once a while but not work at all. The one solution is to connect and reconnect spotify on the last fm website in settings-connections....

  • Newbie
  • there is a thread about how to fix spotify not scrobbling on last.fm where it might scrobble one or two songs every once a while but not work at all.   The one solution is to connect and recon...
  • jerryaddison
  • Casual Listener
  • 1740 Views
  • 3 replies
  • 0 likes
  • Other
  • 1740 Views
  • 3 replies
  • 0 likes

Want to clear Spotify's Cache?

Want to clear Spotify's cache? Open SpotifyGo to settings - storage - delete cache And you're done! I hope this helps anyone who needs it!- Emily

  • Composer
  • Want to clear Spotify's cache?   Open Spotify Go to settings - storage - delete cache   And you're done! I hope this helps anyone who needs it! - Emily
  • keepbouncing
  • Composer
  • 11067 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Login
    Other
  • 11067 Views
  • 7 replies
  • 2 likes

password reset not working.

PlanFreeCountryThe NetherlandsDevicePCOperating SystemWindows My Question or IssueA week ago I noticed I was logged out of my spotify account, so I tried logging back in with the 99,9% sure right login credentials but I couldn't get in. I thought no ...

  • Newbie
  • Plan Free Country The Netherlands Device PC Operating System Windows   My Question or Issue A week ago I noticed I was logged out of my spotify account, so I tried logging back in with...
  • keepbouncing
  • Composer
  • 672 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 672 Views
  • 2 replies
  • 0 likes

Wrong subscription

My Question or Issue Today I renewed my university plan, but I was charged by the family plan, I would like to cancel this plan and renew the university.

  • Newbie
  • My Question or Issue   Today I renewed my university plan, but I was charged by the family plan, I would like to cancel this plan and renew the university.
  • Noah
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 225 Views
  • 1 replies
  • 0 likes

Logged in elsewhere

Hi! Logged into my account today, and saw very unusual behavior that definitely wasn't my own.Is it possible to get information on where my account was logged in from? Just want to know if it was a friend or if my information has been leaked. I've al...

  • Casual Listener
  • Hi!   Logged into my account today, and saw very unusual behavior that definitely wasn't my own. Is it possible to get information on where my account was logged in from? Just want to know if...
  • keepbouncing
  • Composer
  • 384 Views
  • 4 replies
  • 1 likes
  • Account
    Login
  • 384 Views
  • 4 replies
  • 1 likes

Solved!! 50,000 Songs limit

I just read the following article claiming spotify now has a 50,000 songs limit to download and listen offline ... https://download.cnet.com/blog/download-blog/spotify-users-can-now-download-50k-songs-to-listen-offline/ How come Spotify doesnt announ...

  • Gig Goer
  • I just read the following article claiming spotify now has a 50,000 songs limit to download and listen offline ... https://download.cnet.com/blog/download-blog/spotify-users-can-now-download-50k-song...
  • keepbouncing
  • Composer
  • 1228 Views
  • 2 replies
  • 0 likes
  • 1228 Views
  • 2 replies
  • 0 likes

Solved!! Daily Mix and Release Radar not available after 6 days of usage

PlanPremium CountrySwitzerland DeviceiPhone 7 Operating SystemiOS 12 My Question or IssueI re-created my account (= deleted it and created it from scratch) 6 days ago. Despite I'm already following around 100 artists and also imported my playlists fr...

  • Visitor
  • Plan Premium   Country Switzerland   Device iPhone 7   Operating System iOS 12   My Question or Issue I re-created my account (= deleted it and created it from scratc...
  • sebasbuve
  • Newbie
  • 1441 Views
  • 2 replies
  • 0 likes
  • Account
  • 1441 Views
  • 2 replies
  • 0 likes

Question about artists,

Hello people of Spotify, Well I am artist and I would love to know how spotify actually works,I actually struggled finding about uploading my songs, signing as artist and even finding my user name link to share with people after I will figure out how...

  • Newbie
  • Hello people of Spotify,   Well I am artist and I would love to know how spotify actually works, I actually struggled finding about uploading my songs, signing as artist and even finding my u...
  • keepbouncing
  • Composer
  • 298 Views
  • 2 replies
  • 0 likes
  • Account
  • 298 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account recovery

Hello Spotify support, I would like to recover my account "feeling" I made a few years ago.It got hacked and I would like to recover it please. Sadly this is public but I haven't got a reply back from my mails since months.And nobody is willing to he...

  • Casual Listener
  •   Hello Spotify support,     I would like to recover my account "feeling" I made a few years ago. It got hacked and I would like to recover it please.   Sadly this is publi...
  • Katerina
  • Spotify Legend
  • 739 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Security
  • 739 Views
  • 5 replies
  • 1 likes

Solved!! two account but can't remeber one

PlanPremiumCountry BelgiumDeviceXiaomi note 5Operating SystemWindows 10 My Question or Issue Just before my mobile broke, i've made an abonnement to spotify. I completly forgot it (and i think i did it only with my facebook account) and now i have a ...

  • Casual Listener
  • Plan Premium Country  Belgium Device Xiaomi note 5 Operating System Windows 10   My Question or Issue  Just before my mobile broke, i've made an abonnement to spotify. I comp...
  • MauriceMV
  • Spotify Star
  • 642 Views
  • 3 replies
  • 0 likes
  • Account
  • 642 Views
  • 3 replies
  • 0 likes

Superuser Contribution Kan inte logga in med facebook på gear S3

Hej!Har en Samsung gear S3 klocka som jag länge kört spotify på och det har funkat bra, men för någon dag sen så sa klockan att jag var tvungen att logga in. kan köra klockan i remote läge men inte streama över wifi annat än om jag loggar in. har ett...

  • Newbie
  • Hej! Har en Samsung gear S3 klocka som jag länge kört spotify på och det har funkat bra, men för någon dag sen så sa klockan att jag var tvungen att logga in. kan köra klockan i remote läge men inte...
  • Guido
  • Spotify Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and media filters

My Question or Issue Can Spotify implement a change in its policy to include a filter for all types of media? Recently Alex Jones was removed because many people felt that it was some kind of hateful talk. There are many others that listen to him. I'...

  • Music Fan
  • My Question or Issue  Can Spotify implement a change in its policy to include a filter for all types of media? Recently Alex Jones was removed because many people felt that it was some kind of ...
  • Guido
  • Spotify Legend
  • 650 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
    Security
  • 650 Views
  • 1 replies
  • 2 likes

Superuser Contribution Cancellazione account

Buongiorno, sono qui per chiedere il vostro aiuto. Non posso cancellare il mio account relativo all'email "*snip*" poiché l'email non esiste più e non posso ricevere la mail di disattivazione dell'account. La registrazione è avvenuta tramite facebook...

  • Visitor
  • Buongiorno, sono qui per chiedere il vostro aiuto. Non posso cancellare il mio account relativo all'email "*snip*" poiché l'email non esiste più e non posso ricevere la mail di disattivazione dell'ac...
  • Guido
  • Spotify Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Can't Cancel Subscription

PremiumCanada My Question or Issue I made a new spotify account but cannot remember the username or email address that i used. It is a premium account so i am being charged monthly and have no way to cancel the subscription. I have access to the bank...

  • Newbie
  • Premium Canada     My Question or Issue   I made a new spotify account but cannot remember the username or email address that i used. It is a premium account so i am being charge...
  • jordanroyale
  • Gig Goer
  • 376 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 376 Views
  • 3 replies
  • 0 likes

Solved!! Can friends still see what I'm listening to if I'm offline?

Can friends still see what I'm listening to when I'm offline and my songs are downloaded on my phone? Or do they only see what I'm listening to when I'm online? Just wondering.

  • Casual Listener
  • Can friends still see what I'm listening to when I'm offline and my songs are downloaded on my phone? Or do they only see what I'm listening to when I'm online? Just wondering.
  • jordanroyale
  • Gig Goer
  • 30977 Views
  • 2 replies
  • 0 likes
  • Other
  • 30977 Views
  • 2 replies
  • 0 likes

Why cant I cancel my Spotify premium through iTunes or the website? HELP!!

PlanPremiumCountryPennsylvania DeviceIpad Mini 4Operating SystemiOS 12 My Question or Issue Im on my iPad and I paid for the three month $0.99 premium subscription. It ends on 9/27/18 and I’m well aware of that and want to cancel it early so I won’t ...

  • Casual Listener
  • Plan Premium Country Pennsylvania   Device Ipad Mini 4 Operating System iOS 12   My Question or Issue   Im on my iPad and I paid for the three month $0.99 premium subscript...
  • jordanroyale
  • Gig Goer
  • 824 Views
  • 5 replies
  • 1 likes
  • 824 Views
  • 5 replies
  • 1 likes

Music in my account that I did not add...

When I signed in to my account this morning, there was a whole heap of music that I haven't added in my account. my playlist names have been changed, and it kept saying that someone was lsitening on Samsung Galaxy 7. No-one else has access to my acco...

  • Casual Listener
  •     When I signed in to my account this morning, there was a whole heap of music that I haven't added in my account. my playlist names have been changed, and it kept saying that someone w...
  • jordanroyale
  • Gig Goer
  • 289 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 289 Views
  • 2 replies
  • 0 likes

Perfil de artista duplicado

Olá!Somos artistas e nosso projeto chama-se PLUS BEAT'Z e por erro do sistema do Spotify ou até mesmo integração da distribuidora, existem 03 perfils e apenas 01 está correto.Já tentamos de todas as formas, contato via formulário, reportar erro, envi...

  • Casual Listener
  •   Olá! Somos artistas e nosso projeto chama-se PLUS BEAT'Z e por erro do sistema do Spotify ou até mesmo integração da distribuidora, existem 03 perfils e apenas 01 está correto. Já tentamo...
  • Jose_M
  • Spotify Star
  • 2924 Views
  • 5 replies
  • 1 likes
  • Other
  • 2924 Views
  • 5 replies
  • 1 likes

My Spotify Username has changed than what I signed up as

Country: USI just signed up with my email after deleting some accounts because I have realized that the name i use to sign in has changed to fu1c60ymopiaezby0r4fds7pi but I signed up as Leggomyego and I don't want to keep on logging in with my email....

  • Visitor
  •  Country: US I just signed up with my email after deleting some accounts because I have realized that the name i use to sign in has changed to fu1c60ymopiaezby0r4fds7pi but I signed up as Leggo...
  • user-removed
  • Not applicable
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 331 Views
  • 1 replies
  • 0 likes

I think my account has been hacked.

Plan:PremiumCountry USDeviceSamsung Galaxy Note 8Operating System My Question or Issue So I opened the spotify app to play some music and noticed there was several playlists of music I dont listen to. I started listening and then the music changed to...

  • Newbie
  • Plan: Premium Country  US Device Samsung Galaxy Note 8 Operating System     My Question or Issue  So I opened the spotify app to play some music and noticed there was se...
  • Billy-J
  • Spotify Star
  • 1304 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1304 Views
  • 2 replies
  • 0 likes