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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • SuStreepjeElle
  • Casual Listener
  • 333051 Views
  • 889 replies
  • 105 likes
  • Account
  • 333051 Views
  • 889 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147393 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147393 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85780 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85780 Views
  • 68 replies
  • 9 likes

not receiving premium

I paid for premium and am not receiving it. Reinstalled the app, signed out and back in, still not getting what I paid for.

  • Newbie
  • I paid for premium and am not receiving it. Reinstalled the app, signed out and back in, still not getting what I paid for.
  • JackBeau
  • Composer
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Premium

Hello,Can someone help me? I cant find my account with premium, but i had to send them 7$, but i cant talk with them in chat or something else. How i can cancel my premium being offline of my account?

  • Newbie
  • Hello, Can someone help me? I cant find my account with premium, but i had to send them 7$, but i cant talk with them in chat or something else. How i can cancel my premium being offline of my accou...
  • IssaTDOTthang
  • Casual Listener
  • 419 Views
  • 4 replies
  • 0 likes
  • 419 Views
  • 4 replies
  • 0 likes

Solved!! maxim number of songs offline

I have premium account and I think that I have unlimited songs offline, but a missage appears in my iphone "Has alcanzado la cantidad máxima de canciones disponibles offline. Para poder hacer diponiles las demas, desactiva el modo offline de otra lis...

  • Casual Listener
  • I have premium account and I think that I have unlimited songs offline, but a missage appears in my iphone "Has alcanzado la cantidad máxima de canciones disponibles offline. Para poder hacer diponil...
  • Jcorral
  • Newbie
  • 22674 Views
  • 24 replies
  • 0 likes
  • 22674 Views
  • 24 replies
  • 0 likes

Superuser Contribution I can't log in on pc

Hi, when I try to log in on my computer (Windows 10), spotify app freezes and nothing happens. It happens with both facebook and e-mail log in. I don't have a problem on mobile. Is anyone else having the same problem? What can I do?

  • Casual Listener
  • Hi, when I try to log in on my computer (Windows 10), spotify app freezes and nothing happens. It happens with both facebook and e-mail log in. I don't have a problem on mobile. Is anyone else having...
  • 12134428591
  • Casual Listener
  • 385 Views
  • 4 replies
  • 0 likes
  • Login
  • 385 Views
  • 4 replies
  • 0 likes

BEING CHARGED FOR A PREMIUM ACCOUNT, BUT ONLY ABLE TO LISTEN TO THE FREE VERSION

I have a free account with Spotify and I had tried to sign up with premium and it never worked. I gave my credit card information and I am being charged without any access to a premium account. HOW DO I GET IN TOUCH WITH A CUSTOMER REP?!

  • Newbie
  • I have a free account with Spotify and I had tried to sign up with premium and it never worked.  I gave my credit card information and I am being charged without any access to a premium account....
  • JackBeau
  • Composer
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

my followers and who I follow

I am having trouble with who I am following. It says on the right hand side 8days ago when I am being told they are listening now.........and they are saying the same about me. please help I like to see wht my friends are listening too and the same w...

  • Regular
  • I am having trouble with who I am following. It says on the right hand side 8days ago when I am being told they are listening now.........and they are saying the same about me. please help I like to ...
  • JackBeau
  • Composer
  • 1050 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1050 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username issue

Hi,I have my subscription through my VidafoneUK SIM-card contract.When I did my contract I didn’t realized I had Spotify included so I didn’t register myself, one of my “awesome” friends decided to use my phone to setup my Spotify account in his emai...

  • Newbie
  • Hi, I have my subscription through my VidafoneUK SIM-card contract. When I did my contract I didn’t realized I had Spotify included so I didn’t register myself, one of my “awesome” friends decided ...
  • Jack
  • Roadie
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't turn off scrobbling in Last.fm

Hi.I've revoked access to Last.fm app in Spotify and I've disconnected Spotify app in my Last.fm account and still scrobbles my plays (both in my Desktop, Android and Web player). Can anybody help me?Thanks.

  • Newbie
  • Hi. I've revoked access to Last.fm app in Spotify and I've disconnected Spotify app in my Last.fm account and still scrobbles my plays (both in my Desktop, Android and Web player).   Can anyb...
  • Jack
  • Roadie
  • 1040 Views
  • 1 replies
  • 0 likes
  • 1040 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change email in setting.

1. I register my account with FACEBOOK.2. Then, I want to change EMAIL in my account profile.3. There is no space to type my EMAIL.4. Question is how can I register my EMAIL from FACEBOOK account.

  • Casual Listener
  • 1. I register my account with FACEBOOK. 2. Then, I want to change EMAIL in my account profile. 3. There is no space to type my EMAIL. 4. Question is how can I register my EMAIL from FACEBOOK accou...
  • GEMVC
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • Account
  • 438 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cannot log in

HiI made my account in Australia and I cannot log into my account in japan .i already changed country on my profile to japan . I could log in till last week, I opened app today and it doesn’t let me in . Please help me out ...!!! Thabks in advance.

  • Casual Listener
  • Hi I made my account in Australia and I cannot log into my account in japan . i already changed country on my profile to japan .  I could log in till last week, I opened app today and it does...
  • Chichichi
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost all saved content - Everything replaced

Hi,I had the unpleasant surprise this morning to notice the entirety of my starred content (albums, artists, playlists - even mine!) has been removed and replaced by default spotify playlists and popular pop artists I don't care about.I have been usi...

  • Casual Listener
  • Hi, I had the unpleasant surprise this morning to notice the entirety of my starred content (albums, artists, playlists - even mine!) has been removed and replaced by default spotify playlists and p...
  • Syko
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Is someone else using my account?

So, it started when random playlists of songs were being added. Playlists such as "Songs for Davide". I kept deleting them, but they always returned after a few days. Now, while at work and using the Web Player, I noticed that the albums "Butterfly E...

  • Regular
  • So, it started when random playlists of songs were being added. Playlists such as "Songs for Davide". I kept deleting them, but they always returned after a few days.   Now, while at work and ...
  • Maxim
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Security
  • 243 Views
  • 1 replies
  • 0 likes

Aucune connexion internet détectée

Bonjour, Depuis quelques jours je n'arrive plus à écouter de la musique sur le PC de mon travail (avec mes identifiants).J'ai un message d'erreur comme quoi il n'y a "pas de connexion internet détectée : erreur 4"Pourtant je suis bien connectée à int...

  • Newbie
  • Bonjour,   Depuis quelques jours je n'arrive plus à écouter de la musique sur le PC de mon travail (avec mes identifiants). J'ai un message d'erreur comme quoi il n'y a "pas de connexion inte...
  • Flanstario1
  • Composer
  • 39650 Views
  • 1 replies
  • 2 likes
  • 39650 Views
  • 1 replies
  • 2 likes

Superuser Contribution Changed face book email

I changed by facebook email and I am usign spotfiy with my facebook account. However, when I see my profile in spotify the email registred is the old one. How can I change this?

  • Newbie
  • I changed by facebook email and I am usign spotfiy with my facebook account. However, when I see my profile in spotify the email registred is the old one. How can I change this? 
  • JuanSebastian
  • Roadie
  • 344 Views
  • 2 replies
  • 0 likes
  • 344 Views
  • 2 replies
  • 0 likes

Paid for Premium but only have been getting the Plain service for 2 years now

How do I rectify this ?I cannot find out how to get help with contacting . I have been billed for over two years for a Prremium service - but am not getting it !

  • Newbie
  • How do I rectify this ? I cannot find out  how to get help with contacting . I have been billed for over two years for a  Prremium service - but am not getting it !
  • Alathea
  • Newbie
  • 266 Views
  • 1 replies
  • 0 likes
  • Premium
  • 266 Views
  • 1 replies
  • 0 likes

Playlists gone...

Hello, A while ago i realized that i have been logged out from spotify on my iphone and on my mac. I didn't remember the password so i changed it. It was the exactly the same mailadress. When i was logged in i could't see any of my playlist and i did...

  • Casual Listener
  • Hello,   A while ago i realized that i have been logged out from spotify on my iphone and on my mac. I didn't remember the password so i changed it. It was the exactly the same mailadress. Whe...
  • Hadezzman
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Playlists are gone?! :(

Hi, all my playlists are gone Only strange music and lists that are not mine.. Please help!

  • Newbie
  • Hi, all my playlists are gone 😞 Only strange music and lists that are not mine.. Please help!  
  • nathentat
  • Newbie
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Device limit reached, but I only have one device

Hi, I just installed a new system on my Android phone, tried to download my songs to offline storage, and got a message that I have reached the limit of three devices.However, I only have one device that I use for downloads - this particular phone. I...

  • Casual Listener
  • Hi,  I just installed a new system on my Android phone, tried to download my songs to offline storage, and got a message that I have reached the limit of three devices. However, I only have on...
  • kukunamuniu_pl
  • Casual Listener
  • 5628 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 5628 Views
  • 2 replies
  • 0 likes

Family administrator's name

Hi, I think I have mis entered the data for administrator's account. How I can check the data's administrator ? I try to find the answer on the forum, but unfortunately didn't find. Thanks a lot Regards, David

  • Casual Listener
  • Hi,  I think I have mis entered the data for administrator's account. How I can check the data's administrator ?   I try to find the answer on the forum, but unfortunately didn't find. ...
  • andorra-ch
  • Casual Listener
  • 384 Views
  • 3 replies
  • 0 likes
  • 384 Views
  • 3 replies
  • 0 likes