Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224518 Views
  • 733 replies
  • 70 likes
  • Account
  • 224518 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112494 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112494 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58963 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58963 Views
  • 61 replies
  • 8 likes

Superuser Contribution Help! My account has disappeared

I have had the same Spotify account since Spotify started, before they went public and accounts could only be created by getting an invite. Suddenly a few days ago, without changing anything, I had been logged out on all my devices (phone/laptop/ps4/...

  • Casual Listener
  • I have had the same Spotify account since Spotify started, before they went public and accounts could only be created by getting an invite. Suddenly a few days ago, without changing anything, I had b...
  • Jack
  • Roadie
  • 1270 Views
  • 3 replies
  • 0 likes
  • Account
  • 1270 Views
  • 3 replies
  • 0 likes

Solved!! Premium gone

I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit.Yesterday I clicked the icon on my phone only to be asked to log in. I eventually managed this, despite it a...

  • Visitor
  • I was happily listening and downloading as recently as last Wednesday, the same day my most recent payment of £9.99 was taken by direct debit. Yesterday I clicked the icon on my phone only to be ask...
  • jsannn
  • Community Legend
  • 580 Views
  • 3 replies
  • 0 likes
  • 580 Views
  • 3 replies
  • 0 likes

Superuser Contribution presale code to Toad the Wet Sprocket

Does anyone have the presale code to Toad the Wet Sprocket for Boston? I didn’t get the email...

  • Casual Listener
  • Does anyone have the presale code to Toad the Wet Sprocket for Boston? I didn’t get the email...
  • Jack
  • Roadie
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution pictures on playlists

I have seen some playlists with " a cover picture" and I've learned via google that you don't have to have a premium subscription to change to cover. I was wondering how to do that on my computer and was also wondering if it could potentially be a th...

  • Casual Listener
  • I have seen some playlists with " a cover picture" and I've learned via google that you don't have to have a premium subscription to change to cover. I was wondering how to do that on my computer and...
  • Jack
  • Roadie
  • 497 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 497 Views
  • 2 replies
  • 0 likes

ID DE SPOTIFY

Quiero saber cual es mi ID DE SPOTIFY SI LO TENGO CON FACEBOOK

  • Newbie
  • Quiero saber cual es mi ID DE SPOTIFY SI LO TENGO CON FACEBOOK
  • mspalmera
  • Newbie
  • 75606 Views
  • 3 replies
  • 9 likes
  • 75606 Views
  • 3 replies
  • 9 likes

How to tell if my account was created with Facebook?

I want to delete my facebook but I can't remember if I created my spotify with my fb account. How do I tell if its safe to delete my fb without deleting my spotify?

  • Casual Listener
  • I want to delete my facebook but I can't remember if I created my spotify with my fb account. How do I tell if its safe to delete my fb without deleting my spotify?
  • user-removed
  • Not applicable
  • 4951 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 4951 Views
  • 1 replies
  • 0 likes

Help

Hello to everyone who read this i hope you understand. Here is my problem : I change my device then I logged in to the device ( samsung a8+ ) then my music that I downloaded it's should be re-download . That's okay. But... when I start to play a song...

  • Newbie
  • Hello to everyone who read this i hope you understand. Here is my problem : I change my device then I logged in to the device ( samsung a8+ ) then my music that I downloaded it's should be re-downloa...
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Account disabled or hijacked?

I have had an premium Spotify account for years. Same username, same email, same password. But recently it stopped working. Could not log in. Not with username or email.What can I do? I can't reset password, because it does not accept my username or ...

  • Visitor
  • I have had an premium Spotify account for years. Same username, same email, same password. But recently it stopped working. Could not log in. Not with username or email. What can I do? I can't res...
  • user-removed
  • Not applicable
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

wont let me log in

I have been paying for Spotify for over a year now I used to use it everyday until I switched to a new phone then it stopped letting me log in, after entering the password it literally logs me in for a second and a half then takes me back to the logi...

  • Newbie
  • I have been paying for Spotify for over a year now I used to use it everyday until I switched to a new phone then it stopped letting me log in, after entering the password it literally logs me in for...
  • user-removed
  • Not applicable
  • 340 Views
  • 1 replies
  • 0 likes
  • Login
  • 340 Views
  • 1 replies
  • 0 likes

Account

About 2 weeks ago I activated a premium account by KPN.THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two times KPN tried to help me, but not succesful. They th...

  • Casual Listener
  • About 2 weeks ago I activated a premium account by KPN. THirst I thought I didn't get an sms with the activation code, but later I found out that I got 2 activation codes. Both of them didn't. Two ...
  • user-removed
  • Not applicable
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

False Advertising - "Just Add Friends

You have an advertisment that plays constantly on your Free Subscription that says"Get Spotify Premium Today...... Just Add Friends"Can you please explain this ad to me; from what I have researched it was not true and therefore false advertising, so ...

  • Casual Listener
  • You have an advertisment that plays constantly on your Free Subscription that says "Get Spotify Premium Today...... Just Add Friends" Can you please explain this ad to me; from what I have research...
  • qe6
  • Newbie
  • 404 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change post code

Hi, I'm unable to change the post code within my account settings.I believe I created my account using Facebook but I'm also able to login in a username and a password.I'd like to be able to change the post code as it's incorrect and does not seem to...

  • Regular
  • Hi,   I'm unable to change the post code within my account settings. I believe I created my account using Facebook but I'm also able to login in a username and a password. I'd like to be abl...
  • yunakh
  • Newbie
  • 4470 Views
  • 18 replies
  • 0 likes
  • Account
  • 4470 Views
  • 18 replies
  • 0 likes

Solved!! Transfer Facebook Linked Account To Normal Account

Hi, I am trying to transfer all the information from my facebook connected spotify account to normal spotify account. When i try to contact with steam support, system sends me an automatically created respond. Respond is in below. Also this respond i...

  • Newbie
  • Hi,   I am trying to transfer all the information from my facebook connected spotify account to normal spotify account. When i try to contact with steam support, system sends me an automatical...
  • user-removed
  • Not applicable
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Cant remember spotify username and password

I want to cancel the direct debit and make a new accisn't. How can I do this??

  • Newbie
  • I want to cancel the direct debit and make a new accisn't.  How can I do this??
  • IguanaSetup
  • Community Legend
  • 243 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 243 Views
  • 2 replies
  • 0 likes

Superuser Contribution Are Toaster's not welcome to use Spotify?

I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female and Non-binary. That basically means that you are saying to all of your customers who ...

  • Newbie
  •   I am absolutely fuming. I just discovered that when trying to make a Spotify account it forces you to provide a gender and only accepts the answers male and female and Non-binary. That basica...
  • Goodman
  • Spotify Legend
  • 281 Views
  • 1 replies
  • 1 likes
  • Account
  • 281 Views
  • 1 replies
  • 1 likes

Solved!! Add Informations

hey there, I would like to change some informations within the accounts of my artists. I noticed, that it is possible to integrate references to Facebook, Instagram etc within the informations about the artist. Can anyone help me with this ? Thank yo...

  • Casual Listener
  • hey there, I would like to change some informations within the accounts of my artists. I noticed, that it is possible to integrate references to Facebook, Instagram etc within the informations about ...
  • AnnikaWerth
  • Casual Listener
  • 283 Views
  • 2 replies
  • 0 likes
  • Account
  • 283 Views
  • 2 replies
  • 0 likes

Wrong Birthday imported from facebook

I created my first account yesterday when this app got launched in my country,I used facebook for this,when I went to settings it display a wrong birthday different from the one i got on facebook...If this app has this kind of simple buggs , might as...

  • Visitor
  • I created my first account yesterday when this app got launched in my country,I used facebook for this,when I went to settings it display a wrong birthday different from the one i got on facebook...I...
  • Alex_Ice
  • Newbie
  • 426 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 426 Views
  • 2 replies
  • 0 likes

PLS HELP! I have 2 Spotify accounts, I was just charged for premium but I don't have it because..

1.i just changed phones and left the Spotify premium I had signed up for in my other account, I was just charged for it yesterday but Spotify can't find the premium account under the secondary email address that I use.2. The Spotify app I originally ...

  • Newbie
  • 1.i just changed phones and left the Spotify premium I had signed up for in my other account, I was just charged for it yesterday but Spotify can't find the premium account under the secondary email ...
  • jsannn
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Mailadres waarmee we account gemaakt hebben is niet meer in gebruik.

Het mailadres waarmee we een account op spotify hebben aangemaakt is niet meer in gebruik. We kunnen niet meer inloggen en ook geen contact opnemen met Spotify via het contactformulier want je moet steeds het emailadres van je account ingeven. Wat mo...

  • Newbie
  • Het mailadres waarmee we een account op spotify hebben aangemaakt is niet meer in gebruik. We kunnen niet meer inloggen en ook geen contact opnemen met Spotify via het contactformulier want je moet s...
  • fjx01
  • Newbie
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
  • 355 Views
  • 1 replies
  • 0 likes

Changement d'adresse mail via Facebook

Bonjour,Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Cependant, sur mon compte spotify c'est toujours mon an...

  • Newbie
  • Bonjour, Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Ce...
  • 477 Views
  • 0 replies
  • 3 likes
  • 477 Views
  • 0 replies
  • 3 likes