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Get help with logging in, passwords, and account settings.
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294220 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542281 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129791 Views
74 replies
12 likes
I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please
I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please
Spotify Star
453 Views
1 replies
0 likes
I can't login with my username and password!The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly!What Can I do now to have access again?
I can't login with my username and password! The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly! What Can I do now to hav...
Spotify Star
426 Views
1 replies
0 likes
For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It's always a song I don't know, esometimes even 2 and it i...
For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It'...
Spotify Star
668 Views
1 replies
0 likes
When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?
When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?
Spotify Star
338 Views
1 replies
0 likes
It will not let me login with facebook
It will not let me login with facebook
Spotify Star
489 Views
1 replies
0 likes
Hey therei have an account in NZ for Spotify premium in connection with a mobile prepaid plan ...now im back in my home country and i want to change the spotify account in a premium account without the mobile thing but i just read that i have to canc...
Hey there i have an account in NZ for Spotify premium in connection with a mobile prepaid plan ... now im back in my home country and i want to change the spotify account in a premium account...
Spotify Star
1026 Views
1 replies
0 likes
I have not been able to login with any email account, nor with Facebook, it says "username / password invalid" and when I want to create a new account it says "we have not been able to log in" and it does not let me create and then says that the mail...
I have not been able to login with any email account, nor with Facebook, it says "username / password invalid" and when I want to create a new account it says "we have not been able to log in" and it...
Spotify Star
532 Views
1 replies
0 likes
I have the app and I have a free spotify and I try logging in and it don' allow me it says password or username is incorrect. I did the reset password and still not allowed to log in. I appreciate the help and your time.
I have the app and I have a free spotify and I try logging in and it don' allow me it says password or username is incorrect. I did the reset password and still not allowed to log in. I appreciate th...
Spotify Star
871 Views
1 replies
0 likes
I go to log in and get a pop up box saying Spotify can only be used for 14 days abroad.... I’m not abroad.... help please!!!
I go to log in and get a pop up box saying Spotify can only be used for 14 days abroad.... I’m not abroad.... help please!!!
Spotify Star
617 Views
1 replies
0 likes
Hi Can you help me to fix my problem? my problem is i cant login but my email and password are correct
Hi Can you help me to fix my problem? my problem is i cant login but my email and password are correct
Spotify Star
921 Views
1 replies
0 likes
When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?
When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?
Spotify Star
1010 Views
1 replies
2 likes
Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but noone had. After this happened I also noticed that...
Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but...
Spotify Star
837 Views
1 replies
0 likes
I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music. But after some hours i opened the app and found that I'm logged out again, therefore i logge...
I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music. But after some hours i opened the ...
Spotify Star
744 Views
1 replies
0 likes
It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 hours now.
It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 h...
Spotify Star
905 Views
1 replies
0 likes
Hello the account i am contacting you through is not the account i want to be using. I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the account existed ! i can not log in. in any way, and i am bei...
Hello the account i am contacting you through is not the account i want to be using. I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the ac...
Spotify Star
4412 Views
5 replies
1 likes
Good morning!I have a Premium Plan and I can't log in my account.I reset my password in the web page, I managed to do it and logged in in the web page. Then I tried to log in in my app, both on my computer and my phone, and it kept saying that my ema...
Good morning! I have a Premium Plan and I can't log in my account. I reset my password in the web page, I managed to do it and logged in in the web page. Then I tried to log in in my app, both on m...
Spotify Star
3430 Views
3 replies
0 likes
PlanFree/Premium Country SwedenDeviceSamsungOperating System My Question or Issue Why is it that when I use my Username to log on to spotify I come in to "my account", with all my playlists, no premium and there is a picture of my brother? (he also u...
Plan Free/Premium Country Sweden Device Samsung Operating System My Question or Issue Why is it that when I use my Username to log on to spotify I come in to...
Spotify Star
999 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or IssueHi, I would like to create a collaborative playlist in which the followers are private to each other. This provides them with the opportunity to collaborate anonymously and communic...
Plan Premium Country UK Device All Operating System All My Question or Issue Hi, I would like to create a collaborative playlist in which the followers are private to ...
Spotify Legend
1363 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue When I signed up and registered my account I created the username EluminizaKarin. This username appears on certain things like if I want to logout...
Plan Premium Country United States Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue When I signed up and registered my account I created th...
Community Legend
1643 Views
1 replies
0 likes
It doesnt give a option to log in it automatically goes to a free log in. yes i have tried redownloading multiple times. i have even tried to switch icloud account and it does the same thing. just doesnt give me a option to log in on the app.PlanPrem...
It doesnt give a option to log in it automatically goes to a free log in. yes i have tried redownloading multiple times. i have even tried to switch icloud account and it does the same thing. ju...
Spotify Star
1022 Views
1 replies
1 likes
