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Accounts

Get help with logging in, passwords, and account settings.

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294220 Views

529 replies

34 likes

Account
Free
  • 294220 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13754 Views

6 replies

11 likes

Security
  • 13754 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542281 Views

990 replies

115 likes

Account
  • 542281 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129791 Views

74 replies

12 likes

Account
Login
Premium
  • 129791 Views
  • 74 replies
  • 12 likes

Can't login Spotify

I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please

Newbie

I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please 

Luke

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Problem in logging in.

I can't login with my username and password!The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly!What Can I do now to have access again?

Newbie

I can't login with my username and password! The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly! What Can I do now to hav...

Luke

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

New unfamiliar songs added to my playlists

For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It's always a song I don't know, esometimes even 2 and it i...

Newbie

For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It'...

Luke

Spotify Star

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

My playlists are gone; other ones appear

When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?

Casual Listener

When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?

Luke

Spotify Star

338 Views

1 replies

0 likes

Account
Premium
  • 338 Views
  • 1 replies
  • 0 likes

Won't let me login woth facebook

It will not let me login with facebook

Newbie

It will not let me login with facebook

Luke

Spotify Star

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

playlists getting lost ?

Hey therei have an account in NZ for Spotify premium in connection with a mobile prepaid plan ...now im back in my home country and i want to change the spotify account in a premium account without the mobile thing but i just read that i have to canc...

Newbie

Hey there i have an account in NZ for Spotify premium  in connection with a mobile prepaid plan ... now im back in my home country and i want to change the spotify account in a premium account...

Luke

Spotify Star

1026 Views

1 replies

0 likes

  • 1026 Views
  • 1 replies
  • 0 likes

error when logging in with facebook or email

I have not been able to login with any email account, nor with Facebook, it says "username / password invalid" and when I want to create a new account it says "we have not been able to log in" and it does not let me create and then says that the mail...

Newbie

I have not been able to login with any email account, nor with Facebook, it says "username / password invalid" and when I want to create a new account it says "we have not been able to log in" and it...

Luke

Spotify Star

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Free spotify

I have the app and I have a free spotify and I try logging in and it don' allow me it says password or username is incorrect. I did the reset password and still not allowed to log in. I appreciate the help and your time.

Newbie

I have the app and I have a free spotify and I try logging in and it don' allow me it says password or username is incorrect. I did the reset password and still not allowed to log in. I appreciate th...

Luke

Spotify Star

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

I phone app not logging in

I go to log in and get a pop up box saying Spotify can only be used for 14 days abroad.... I’m not abroad.... help please!!!

Newbie

I go to log in and get a pop up box saying Spotify can only be used for 14 days abroad.... I’m not abroad.... help please!!!

Luke

Spotify Star

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Cant login

Hi Can you help me to fix my problem? my problem is i cant login but my email and password are correct

Newbie

Hi  Can you help me to fix my problem?  my problem is i cant login but my email and password are correct

Luke

Spotify Star

921 Views

1 replies

0 likes

  • 921 Views
  • 1 replies
  • 0 likes

username

When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?

Newbie

When I originally created my Spotify account it was connected to my Facebook. I have since deleted my Facebook and now my username is just a bunch of numbers. Can I please change this?

Luke

Spotify Star

1010 Views

1 replies

2 likes

  • 1010 Views
  • 1 replies
  • 2 likes

All playlists deleted

Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but noone had. After this happened I also noticed that...

Newbie

Yesterday while in class my spotify started playing a random playlist, so I immediately logged out of all devices and changed my password. Asked everyone possible if they had accessed my account, but...

Luke

Spotify Star

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

Logging out automatically after logging in

I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music. But after some hours i opened the app and found that I'm logged out again, therefore i logge...

Newbie

I accidentally logged out of my account, yesterday and then, after resetting my password (as i forgot the original), logged in successfully and played music.  But after some hours i opened the ...

Luke

Spotify Star

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Can't log into my account.

It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 hours now.

Newbie

It keeps saying username or password is incorrect. Or it logs in for a second, says your offline nd logs out again before giving me a chance to do anything. This has been happening since the past 2 h...

Luke

Spotify Star

905 Views

1 replies

0 likes

  • 905 Views
  • 1 replies
  • 0 likes

leoleesgardens account doenst exist ? despite beingcharged

Hello the account i am contacting you through is not the account i want to be using. I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the account existed ! i can not log in. in any way, and i am bei...

Visitor

Hello the account i am contacting you through is not the account i want to be using.  I have been charged 9.99 for the account Leoleesgardens. which woud be fine if spotify actually said the ac...

Jose_M

Spotify Star

4412 Views

5 replies

1 likes

Login
  • 4412 Views
  • 5 replies
  • 1 likes

Solved!! Can't log in on the Spotify App

Good morning!I have a Premium Plan and I can't log in my account.I reset my password in the web page, I managed to do it and logged in in the web page. Then I tried to log in in my app, both on my computer and my phone, and it kept saying that my ema...

Casual Listener

Good morning! I have a Premium Plan and I can't log in my account. I reset my password in the web page, I managed to do it and logged in in the web page. Then I tried to log in in my app, both on m...

MauriceMV

Spotify Star

3430 Views

3 replies

0 likes

Account
Login
Premium
  • 3430 Views
  • 3 replies
  • 0 likes

Useername and Email

PlanFree/Premium Country SwedenDeviceSamsungOperating System My Question or Issue Why is it that when I use my Username to log on to spotify I come in to "my account", with all my playlists, no premium and there is a picture of my brother? (he also u...

Newbie

Plan Free/Premium  Country  Sweden Device Samsung Operating System     My Question or Issue  Why is it that when I use my Username to log on to spotify I come in to...

Jose_M

Spotify Star

999 Views

1 replies

0 likes

Account
Login
Premium
  • 999 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaborative Playlists Privacy / Followers Privacy

PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or IssueHi, I would like to create a collaborative playlist in which the followers are private to each other. This provides them with the opportunity to collaborate anonymously and communic...

Visitor

Plan Premium Country UK Device All Operating System All   My Question or Issue Hi,    I would like to create a collaborative playlist in which the followers are private to ...

Guido

Spotify Legend

1363 Views

1 replies

0 likes

Security
  • 1363 Views
  • 1 replies
  • 0 likes

[Account] Change Username

PlanPremiumCountry United StatesDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue When I signed up and registered my account I created the username EluminizaKarin. This username appears on certain things like if I want to logout...

Newbie

Plan Premium Country  United States Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  When I signed up and registered my account I created th...

EthanS1

Community Legend

1643 Views

1 replies

0 likes

Account
Other
Premium
  • 1643 Views
  • 1 replies
  • 0 likes

Does NOT let me log in

It doesnt give a option to log in it automatically goes to a free log in. yes i have tried redownloading multiple times. i have even tried to switch icloud account and it does the same thing. just doesnt give me a option to log in on the app.PlanPrem...

Newbie

It doesnt give a option to log in it automatically goes to a free log in. yes i have tried redownloading multiple times. i have even tried to switch icloud account and it does the same thing. ju...

Jose_M

Spotify Star

1022 Views

1 replies

1 likes

Account
Login
Other
Premium
  • 1022 Views
  • 1 replies
  • 1 likes