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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8536 Views
  • 1 replies
  • 9 likes
  • Security
  • 8536 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476098 Views
  • 978 replies
  • 111 likes
  • Account
  • 476098 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208221 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208221 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119339 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119339 Views
  • 72 replies
  • 12 likes

Superuser Contribution HOW TO REMOVE VIDEOS

Is there still no way to do this? On my iphone 5 that i use for a second alarm clock, its fine, no videos. On my iphone 6, every popular playlist has videos in the list. How do i download and use the Spotify version that didnt recognize what kind if ...

  • Newbie
  • Is there still no way to do this?  On my iphone 5 that i use for a second alarm clock, its fine, no videos.  On my iphone 6, every popular playlist has videos in the list.  How do i do...
  • Jemi
  • Spotify Legend
  • 2809 Views
  • 1 replies
  • 6 likes
  • 2809 Views
  • 1 replies
  • 6 likes

Superuser Contribution Can't Follow Friends? My Screen doesn't look like the FAQ screen

PlanPremiumCountry Belgium DeviceAcer Chromebook 13 Operating SystemAndroid My Question or IssueI have a Premium account and my Spotify account and my Facebook account are linked. But I can't find or follow any friends. When I checked the FAQ on this...

Screenshot 2018-09-05 at 09.54.43.png
  • Newbie
  • Plan Premium Country Belgium   Device Acer Chromebook 13   Operating System Android     My Question or Issue I have a Premium account and my Spotify account and my Fac...
  • Jemi
  • Spotify Legend
  • 726 Views
  • 1 replies
  • 0 likes
  • Other
  • 726 Views
  • 1 replies
  • 0 likes

Solved!! Language problem

PlanFreeROmaniaCountry DeviceNokiaOperating System My Question or Issue Hello!I don't know why but my spotify application is in german and i don't know why. it also happened with another application but the others are ok.

  • Casual Listener
  • Plan Free ROmaniaCountry   Device Nokia Operating System   My Question or Issue  Hello! I don't know why but my spotify application is in german and i don't know why. it also...
  • Billy-J
  • Spotify Star
  • 636 Views
  • 4 replies
  • 0 likes
  • Account
  • 636 Views
  • 4 replies
  • 0 likes

Premium Family Accounts Overlapping

Despite having separate accounts within a premium family plan, why do my husband and I kick each other off while we are using apps on our iPhones in separate locations with our names appearing at the top of the screen? Also, his recently played music...

  • Casual Listener
  • Despite having separate accounts within a premium family plan, why do my husband and I kick each other off while we are using apps on our iPhones in separate locations with our names appearing at the...
  • whitneykinnaird
  • Casual Listener
  • 935 Views
  • 2 replies
  • 0 likes
  • Premium
  • 935 Views
  • 2 replies
  • 0 likes

Solved!! Unfollowing Users

Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotify) all the people I used to be friends with on Face...

  • Casual Listener
  • Hi. When I originally signed up for Spotify, I used my Facebook account, which I have since deleted (I now sign in with my email address.) However, I've noticed that I seem to be following (on Spotif...
  • Loxer
  • Community Legend
  • 13300 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 13300 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can I change playlist creator NAME?

Hi everyone,I've been searching through the hundreds of topics and found a few with a similar problem but no solution to it. Not in any of them. I want to publish a really cool playlist that I've made, but it shows "created by" my full given name (Fi...

  • Casual Listener
  • Hi everyone, I've been searching through the hundreds of topics and found a few with a similar problem but no solution to it. Not in any of them.   I want to publish a really cool playlist ...
  • Peter
  • Spotify Legend
  • 3158 Views
  • 3 replies
  • 0 likes
  • 3158 Views
  • 3 replies
  • 0 likes

Mi hanno rubato l'account

Mi hanno rubato l'account 'highspeedtrain25' con l'email *snip*, come posso riavere il mio account?

  • Newbie
  • Mi hanno rubato l'account 'highspeedtrain25' con l'email *snip*, come posso riavere il mio account? 
  • musiclife1982
  • Roadie
  • 632 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 632 Views
  • 2 replies
  • 0 likes

Country

Hello all!I went to the UK for two months and changed my country to it, now I cant change back, the drop down menu doesnt work. PlanFreeCountry FranceDeviceXiaomi Redmi 4XOperating SystemAndroid

  • Casual Listener
  • Hello all! I went to the UK for two months and changed my country to it, now I cant change back, the drop down menu doesnt work.   Plan Free Country  France Device Xiaomi Redmi 4X ...
  • Billy-J
  • Spotify Star
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Cant logg inn

PlanPremiumCountry NorwayDeviceiPhone 7, pcOperating SystemiOS 11, Windows 10 pro My Question or IssueI removed my facebook from my spotify with an mistake. And when i restarted my computer i was logged off so now i cant logg in with my facebook and ...

  • Casual Listener
  • Plan Premium Country  Norway Device iPhone 7, pc Operating System iOS 11,  Windows 10 pro   My Question or Issue I removed my facebook from my spotify with an mistake. And wh...
  • Jose_M
  • Spotify Star
  • 923 Views
  • 4 replies
  • 0 likes
  • Login
  • 923 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double Payment

Hey i recently changed to a student premium and got charged twice in one month, is there a solution for my money back?

  • Casual Listener
  •   Hey i recently changed to a student premium and got charged twice in one month, is there a solution for my money back?
  • Peter
  • Spotify Legend
  • 473 Views
  • 5 replies
  • 0 likes
  • Account
  • 473 Views
  • 5 replies
  • 0 likes

Forgot email and username for account

PlanPremiumCountryCanadaDeviceiPhone 8Operating System My Question or Issue Made an account with an email I forgot and I’m being charged for premium

  • Newbie
  • Plan Premium Country Canada Device iPhone 8 Operating System     My Question or Issue  Made an account with an email I forgot and I’m being charged for premium 
  • musicgirls
  • Music Fan
  • 742 Views
  • 2 replies
  • 0 likes
  • Account
  • 742 Views
  • 2 replies
  • 0 likes

Solved!! Posting Problem

I am familiar with the @Will_T method of directing a reply to a specific person and use it on other forums. I see people use it here also. But when I try to include it in one of my replies the same as I do on other boards, it does not work. What is t...

  • Songwriter
  • I am familiar with the @Will_T method of directing a reply to a specific person and use it on other forums.  I see people use it here also.  But when I try to include it in one of my replie...
  • Billy-J
  • Spotify Star
  • 873 Views
  • 5 replies
  • 0 likes
  • Other
  • 873 Views
  • 5 replies
  • 0 likes

Solved!! (Solved) Can't Login to Web Player

I am a free user using Firefox on Windows 10. I very recently had to reinstall Windows, and now when eveer I try to login to Spotify Web Player it just tells me "Sorry, couldn't find that." in the pop up window that's normally supposed to give you th...

  • Visitor
  • I am a free user using Firefox on Windows 10. I very recently had to reinstall Windows, and now when eveer I try to login to Spotify Web Player it just tells me "Sorry, couldn't find that." in the po...
  • Billy-J
  • Spotify Star
  • 5207 Views
  • 12 replies
  • 0 likes
  • Account
    Free
    Login
  • 5207 Views
  • 12 replies
  • 0 likes

Sharing to facebook problems

PlanPremiumCountry UsaDeviceSamsung 8Operating SystemAndroid My Question or Issue Everytime I try to click on share on a song or album my app shuts down and shuts my music off

  • Newbie
  • Plan Premium Country  Usa Device Samsung 8 Operating System Android   My Question or Issue  Everytime I try to click on share on a song or album my app shuts down and shuts m...
  • Billy-J
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Hacked Account History

PlanPremiumCountryMexico DevicePixel 2 XL, PixelBook, MacBook ProOperating SystemAndroid, ChromeOS, MacOS My Question or Issue My account was hacked, I was trying out YouTube Music at the time so did't really notice, but the notifications on my phone...

  • Newbie
  • Plan Premium Country Mexico  Device Pixel 2 XL, PixelBook, MacBook Pro Operating System Android, ChromeOS, MacOS   My Question or Issue  My account was hacked, I was trying o...
  • Billy-J
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 381 Views
  • 1 replies
  • 0 likes

Why do not I get a Premium Account ???

When I try to buy a premium account I pay with PayPal. After the payment, I always land on home page and can start from scratch. But it does not work, why not? Hoping for help greeting

  • Casual Listener
  •        When I try to buy a premium account I pay with PayPal. After the payment, I always land on home page and can start from scratch. But it does not work, why not? Hoping fo...
  • Billy-J
  • Spotify Star
  • 584 Views
  • 7 replies
  • 0 likes
  • Account
  • 584 Views
  • 7 replies
  • 0 likes

Spotify Display Name Was Changed!

PlanPremiumCountry MalaysiaDeviceDesktop PC /Samsung S7 EdgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been using Spotify for a 2 months. All is great. Until recently I noticed someone else was accessing my ac...

  • Casual Listener
  • Plan Premium Country  Malaysia Device Desktop PC /Samsung S7 Edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I have been using Sp...
  • Billy-J
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 445 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why Did All My Playlists Suddenly Disappear

PlanPremiumCountry USA DeviceMacbook Pro late 2016)Operating System(iOS latest My Question or Issue So all my playlists suddenly disappeared and were replaced with new ones that I absolutely did not create? wth? I have since recovered my playlists an...

  • Music Fan
  • Plan Premium Country USA   Device Macbook Pro late 2016) Operating System (iOS latest   My Question or Issue   So all my playlists suddenly disappeared and were replaced wit...
  • Jemi
  • Spotify Legend
  • 2725 Views
  • 12 replies
  • 0 likes
  • Other
  • 2725 Views
  • 12 replies
  • 0 likes

Gifting a subscription to somebody international

Hi, I live in the US and I have a friend in Peru whose birthday is coming up and I wanted to gift him a spotify subscription. I was wondering how I could do it since I know gift cards are liked to the country they are purchased in. Thanks

  • Newbie
  • Hi, I live in the US and I have a friend in Peru whose birthday is coming up and I wanted to gift him a spotify subscription. I was wondering how I could do it since I know gift cards are liked to th...
  • Nico
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 457 Views
  • 1 replies
  • 0 likes