Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
89415 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
761228 Views
18 replies
29 likes
PlanPremiumCountry AustriaDeviceSamsung S7 EdgeOperating SystemWin7 My Question or Issuehey hey someone was listening to music with my account from another device called "My Iphone" since its my account id like to know if there is a way to get the us...
Plan Premium Country Austria Device Samsung S7 Edge Operating System Win7 My Question or Issue hey hey someone was listening to music with my account from another device called...
Spotify Star
458 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceiPhone 8Operating SystemiOS12 My Question or IssueLately I've been having an issue with my playlists randomly going public when I play them on different devices. For instance, I will set the playlist to be secret on my ...
Plan Premium Country Canada Device iPhone 8 Operating System iOS12 My Question or Issue Lately I've been having an issue with my playlists randomly going public when I p...
Composer
1115 Views
1 replies
0 likes
I have 2 original CD's on CD Baby (This One Life, The Golden Thread) which are now listed on Spotify. I found (presumably my) Jeff King Artist Page, but there are CD's by other guys named Jeff King as well. How do I remove these other recordings so I...
I have 2 original CD's on CD Baby (This One Life, The Golden Thread) which are now listed on Spotify. I found (presumably my) Jeff King Artist Page, but there are CD's by other guys named Jeff King a...
Spotify Star
534 Views
2 replies
0 likes
I see the device limit for offline use was increased from 3 to 5 a few weeks ago. In my account it still says 3 - do I need to do anything to get it to increase to 5? I have a premium family account. Many thanks in advance for any help or advice.
I see the device limit for offline use was increased from 3 to 5 a few weeks ago. In my account it still says 3 - do I need to do anything to get it to increase to 5? I have a premium family...
Community Legend
1611 Views
1 replies
0 likes
My Issue is. Okay so i am paying for premium on my old account (old email address) that i can no longer get into i forget ny haha password for both Spotify and my old email, so is there a way i can send a reset password to my other email that i have ...
My Issue is. Okay so i am paying for premium on my old account (old email address) that i can no longer get into i forget ny haha password for both Spotify and my old email, ...
Casual Listener
664 Views
2 replies
2 likes
PlanPremiumCountry ItalyDeviceiPhone 6s Temo mi abbiano rubato l'account. Non ho più trovato le mie playlist (poi ripristinate dal sito) e ne ho trovate di nuove arabe mai aggiunte da me. Come posso fare?
Plan Premium Country Italy Device iPhone 6s Temo mi abbiano rubato l'account. Non ho più trovato le mie playlist (poi ripristinate dal sito) e ne ho trovate di nuove arabe...
Spotify Star
538 Views
1 replies
1 likes
PlanPremiumCountry Ukiphone 7 My Question or Issue My spotify account was hacked. I have changed my password and forced it to sign out everywhere but the person who hacked my account listened to a lot of music that is not to my taste and now my daily...
Plan Premium Country Uk iphone 7 My Question or Issue My spotify account was hacked. I have changed my password and forced it to sign out everywhere but the ...
Gig Goer
8701 Views
10 replies
3 likes
PlanPremium DeviceSamsung Galaxy S5 Neo My Question or Issue Hey Spotify, I suffer from the almost one year old bug where you can't login after offline mode. When I want to log in it says "You are currently offline, go online to login. (or something ...
Plan Premium Device Samsung Galaxy S5 Neo My Question or Issue Hey Spotify, I suffer from the almost one year old bug where you can't login after offline mode. When...
Newbie
7823 Views
16 replies
1 likes
A few days ago Spotify started to stop playback and then ask if I wanted to listen on Chrome web app, whether I was on my iphone spotify app or my macbook spotofiy app. Also, when I chose to return to playback on my device, it would choose odd songs ...
A few days ago Spotify started to stop playback and then ask if I wanted to listen on Chrome web app, whether I was on my iphone spotify app or my macbook spotofiy app. Also, when I c...
Spotify Legend
3476 Views
4 replies
0 likes
Nao consigo acessar com usuario ou email, apenas ao conectar com Facebook. Gostaria de resolver esse problema pois escolhi um usuario e este mesmo nao aparece na minha conta.
Nao consigo acessar com usuario ou email, apenas ao conectar com Facebook. Gostaria de resolver esse problema pois escolhi um usuario e este mesmo nao aparece na minha conta.
Spotify Legend
461 Views
1 replies
0 likes
Hi team. I was recently asked to verify my email address and may have used the wrong one and entered credit card details. Now my family premium service (peterf021069) is not working and I am getting all the ads. How do I rectify this? Thanks.
Hi team. I was recently asked to verify my email address and may have used the wrong one and entered credit card details. Now my family premium service (peterf021069) is not working and I am getting ...
Spotify Legend
331 Views
1 replies
0 likes
as of yesterday I have not been able to log into Hulu account. I contact hulu and they said that spotify needs to activate my account it states that it is pending
as of yesterday I have not been able to log into Hulu account. I contact hulu and they said that spotify needs to activate my account it states that it is pending
Spotify Legend
402 Views
1 replies
0 likes
Minha conta foi criada com um e-mail mas meu facebook tem outro e-mail para login. Nao consigo conectar meu face no spotify. Como fazer? obrigada
Minha conta foi criada com um e-mail mas meu facebook tem outro e-mail para login. Nao consigo conectar meu face no spotify. Como fazer? obrigada
Spotify Legend
369 Views
1 replies
0 likes
My account lists my correct zip code in Florida, however all of the ads and emails that I get are in relation to a Texas address. Please help.
My account lists my correct zip code in Florida, however all of the ads and emails that I get are in relation to a Texas address. Please help.
Spotify Legend
673 Views
1 replies
0 likes
PlanFreeCountry ItalyDevice Iphone6, Windows PC I am a user from Italy but for some time advertising on spotify is only in German. this happens since I was in Germany for a holiday a few months ago. if I go to check my profile is still from Italy. ca...
Plan Free Country Italy Device Iphone6, Windows PC I am a user from Italy but for some time advertising on spotify is only in German. this happens since I was in G...
Spotify Legend
421 Views
2 replies
0 likes
Note: It’s not possible to log in with a profile name. Is the above statement correct ? Because I have been logging in with my username since almost a year now and without any problems !!!
Note: It’s not possible to log in with a profile name. Is the above statement correct ? Because I have been logging in with my username since almost a year now and without any problems !!! ...
Spotify Legend
9405 Views
3 replies
1 likes
My Question or Issue:Hello, why is my user name showed as a code?
My Question or Issue: Hello, why is my user name showed as a code?
Spotify Legend
1456 Views
6 replies
0 likes
PlanPremium - not connected to FacebookCountryFinlandDeviceHonor 8 My Question or IssueHi!Yesterday i experienced some weird stuff happening with my account. As I tried to listen to music on spotify my music was consistenly switched to a salsa/latin ...
Plan Premium - not connected to Facebook Country Finland Device Honor 8 My Question or Issue Hi! Yesterday i experienced some weird stuff happening with my account. As I tried t...
Spotify Legend
1048 Views
3 replies
0 likes
i have 2 accounts on the same pc.i want to see my other accounts playlist but i cant.all i see is one of them and one that was deleted along time ago
i have 2 accounts on the same pc.i want to see my other accounts playlist but i cant.all i see is one of them and one that was deleted along time ago
Spotify Legend
1350 Views
1 replies
0 likes
Hi together, I always used Spoitfy with my Facebook-Acount, today I tried to log in with my Username, because it didn't work with E-Mail and I wanted to try it without Facebook. So I logged in with Username, but my account wasn't connected to Faceboo...
Hi together, I always used Spoitfy with my Facebook-Acount, today I tried to log in with my Username, because it didn't work with E-Mail and I wanted to try it without Facebook. So I logged ...
Spotify Star
562 Views
3 replies
1 likes
