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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8603 Views
  • 1 replies
  • 9 likes
  • Security
  • 8603 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476837 Views
  • 978 replies
  • 111 likes
  • Account
  • 476837 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208365 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208365 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119546 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119546 Views
  • 72 replies
  • 12 likes

Country

Hello all!I went to the UK for two months and changed my country to it, now I cant change back, the drop down menu doesnt work. PlanFreeCountry FranceDeviceXiaomi Redmi 4XOperating SystemAndroid

  • Casual Listener
  • Hello all! I went to the UK for two months and changed my country to it, now I cant change back, the drop down menu doesnt work.   Plan Free Country  France Device Xiaomi Redmi 4X ...
  • Billy-J
  • Spotify Star
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Cant logg inn

PlanPremiumCountry NorwayDeviceiPhone 7, pcOperating SystemiOS 11, Windows 10 pro My Question or IssueI removed my facebook from my spotify with an mistake. And when i restarted my computer i was logged off so now i cant logg in with my facebook and ...

  • Casual Listener
  • Plan Premium Country  Norway Device iPhone 7, pc Operating System iOS 11,  Windows 10 pro   My Question or Issue I removed my facebook from my spotify with an mistake. And wh...
  • Jose_M
  • Spotify Star
  • 925 Views
  • 4 replies
  • 0 likes
  • Login
  • 925 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double Payment

Hey i recently changed to a student premium and got charged twice in one month, is there a solution for my money back?

  • Casual Listener
  •   Hey i recently changed to a student premium and got charged twice in one month, is there a solution for my money back?
  • Peter
  • Spotify Legend
  • 474 Views
  • 5 replies
  • 0 likes
  • Account
  • 474 Views
  • 5 replies
  • 0 likes

Forgot email and username for account

PlanPremiumCountryCanadaDeviceiPhone 8Operating System My Question or Issue Made an account with an email I forgot and I’m being charged for premium

  • Newbie
  • Plan Premium Country Canada Device iPhone 8 Operating System     My Question or Issue  Made an account with an email I forgot and I’m being charged for premium 
  • musicgirls
  • Music Fan
  • 745 Views
  • 2 replies
  • 0 likes
  • Account
  • 745 Views
  • 2 replies
  • 0 likes

Solved!! Posting Problem

I am familiar with the @Will_T method of directing a reply to a specific person and use it on other forums. I see people use it here also. But when I try to include it in one of my replies the same as I do on other boards, it does not work. What is t...

  • Songwriter
  • I am familiar with the @Will_T method of directing a reply to a specific person and use it on other forums.  I see people use it here also.  But when I try to include it in one of my replie...
  • Billy-J
  • Spotify Star
  • 873 Views
  • 5 replies
  • 0 likes
  • Other
  • 873 Views
  • 5 replies
  • 0 likes

Solved!! (Solved) Can't Login to Web Player

I am a free user using Firefox on Windows 10. I very recently had to reinstall Windows, and now when eveer I try to login to Spotify Web Player it just tells me "Sorry, couldn't find that." in the pop up window that's normally supposed to give you th...

  • Visitor
  • I am a free user using Firefox on Windows 10. I very recently had to reinstall Windows, and now when eveer I try to login to Spotify Web Player it just tells me "Sorry, couldn't find that." in the po...
  • Billy-J
  • Spotify Star
  • 5215 Views
  • 12 replies
  • 0 likes
  • Account
    Free
    Login
  • 5215 Views
  • 12 replies
  • 0 likes

Sharing to facebook problems

PlanPremiumCountry UsaDeviceSamsung 8Operating SystemAndroid My Question or Issue Everytime I try to click on share on a song or album my app shuts down and shuts my music off

  • Newbie
  • Plan Premium Country  Usa Device Samsung 8 Operating System Android   My Question or Issue  Everytime I try to click on share on a song or album my app shuts down and shuts m...
  • Billy-J
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Hacked Account History

PlanPremiumCountryMexico DevicePixel 2 XL, PixelBook, MacBook ProOperating SystemAndroid, ChromeOS, MacOS My Question or Issue My account was hacked, I was trying out YouTube Music at the time so did't really notice, but the notifications on my phone...

  • Newbie
  • Plan Premium Country Mexico  Device Pixel 2 XL, PixelBook, MacBook Pro Operating System Android, ChromeOS, MacOS   My Question or Issue  My account was hacked, I was trying o...
  • Billy-J
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 381 Views
  • 1 replies
  • 0 likes

Why do not I get a Premium Account ???

When I try to buy a premium account I pay with PayPal. After the payment, I always land on home page and can start from scratch. But it does not work, why not? Hoping for help greeting

  • Casual Listener
  •        When I try to buy a premium account I pay with PayPal. After the payment, I always land on home page and can start from scratch. But it does not work, why not? Hoping fo...
  • Billy-J
  • Spotify Star
  • 584 Views
  • 7 replies
  • 0 likes
  • Account
  • 584 Views
  • 7 replies
  • 0 likes

Spotify Display Name Was Changed!

PlanPremiumCountry MalaysiaDeviceDesktop PC /Samsung S7 EdgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been using Spotify for a 2 months. All is great. Until recently I noticed someone else was accessing my ac...

  • Casual Listener
  • Plan Premium Country  Malaysia Device Desktop PC /Samsung S7 Edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I have been using Sp...
  • Billy-J
  • Spotify Star
  • 445 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 445 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why Did All My Playlists Suddenly Disappear

PlanPremiumCountry USA DeviceMacbook Pro late 2016)Operating System(iOS latest My Question or Issue So all my playlists suddenly disappeared and were replaced with new ones that I absolutely did not create? wth? I have since recovered my playlists an...

  • Music Fan
  • Plan Premium Country USA   Device Macbook Pro late 2016) Operating System (iOS latest   My Question or Issue   So all my playlists suddenly disappeared and were replaced wit...
  • Jemi
  • Spotify Legend
  • 2728 Views
  • 12 replies
  • 0 likes
  • Other
  • 2728 Views
  • 12 replies
  • 0 likes

Gifting a subscription to somebody international

Hi, I live in the US and I have a friend in Peru whose birthday is coming up and I wanted to gift him a spotify subscription. I was wondering how I could do it since I know gift cards are liked to the country they are purchased in. Thanks

  • Newbie
  • Hi, I live in the US and I have a friend in Peru whose birthday is coming up and I wanted to gift him a spotify subscription. I was wondering how I could do it since I know gift cards are liked to th...
  • Nico
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify premium kündigen ohne accountdaten

Hallo, ich wollte mein spotify premium kündigen, doch ich kenne meine accountdaten nicht mehr (der jetzt benutzte account ist ein zweit account). Jetzt wollte ich fragen was ich machen kann damit mein spotify premium gekündigt werden kann ohne das ic...

  • Newbie
  • Hallo, ich wollte mein spotify premium kündigen, doch ich kenne meine accountdaten nicht mehr (der jetzt benutzte account ist ein zweit account). Jetzt wollte ich fragen was ich machen kann damit mei...
  • Katerina
  • Spotify Legend
  • 1475 Views
  • 1 replies
  • 0 likes
  • Premium
  • 1475 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Quebec change bank info

Plan/PremiumCountry CanadaDevice8, SamsungOperating System Android Oreo.) My Question or Issue When i want to change my account info, they ask me if im from Quebec . I am so it wont let me change my card info.

  • Casual Listener
  •   Plan /Premium Country  Canada Device8, Samsung Operating System  Android Oreo.)   My Question or Issue When i want to change my account info, they ask me if im fro...
  • TomLegend
  • Spotify Legend
  • 924 Views
  • 5 replies
  • 1 likes
  • Account
  • 924 Views
  • 5 replies
  • 1 likes

Can't log into the account I've been using for 3 months, and I just got charged for another month.

PlanPremiumCountry IrelandDeviceHuawei P8 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can't log into the account i've been using for the past 3 months , and i just got charged for another month of premium. I kno...

  • Newbie
  • Plan Premium Country  Ireland Device Huawei P8 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I can't log into the account i've be...
  • user-removed
  • Not applicable
  • 316 Views
  • 1 replies
  • 0 likes
  • Account
  • 316 Views
  • 1 replies
  • 0 likes

Login script loading fails

Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in again didnt work. The button wouldnt do anything. I wen...

  • Newbie
  • Now, ive ended up logging in through a mobile device, but this might be a problem for others too, so here it is: when i tried to login, because for some reason i was logged out, trying to log in agai...
  • user-removed
  • Not applicable
  • 464 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 464 Views
  • 1 replies
  • 0 likes

Account Hijacked - Spotify hasn't responded

PlanPremiumCountry AustraliaDeviceSamsung Galaxy 8 My Question or IssueMy account has been hijacked and I filled out the contact form 2-3 days ago and have received an automatic reply that did not help at all. The person changed my email adress so I'...

  • Newbie
  • Plan Premium Country  Australia Device Samsung Galaxy 8     My Question or Issue My account has been hijacked and I filled out the contact form 2-3 days ago and have rece...
  • user-removed
  • Not applicable
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 345 Views
  • 1 replies
  • 0 likes

Hey, i need help!

PlanPremiumCountry New ZealandDeviceSamsung Galaxy Tab A6Operating System Android LollipopMy Question or IssueI would like all my playlists to be deleted

  • Casual Listener
  • Plan Premium Country  New Zealand Device Samsung Galaxy Tab A6 Operating System  Android Lollipop My Question or Issue I would like all my playlists to be deleted  
  • D_G
  • Music Fan
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes