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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76216 Views

28 replies

0 likes

  • 76216 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93992 Views

9 replies

2 likes

Account
Login
  • 93992 Views
  • 9 replies
  • 2 likes

Solved!! Spotify Premium for Students program limitations

My Question or IssueI removed my daughter from our Spotify Family account. Now that she attends college in another city she signed up for Spotify Premium for Student account as she also wanted the included Hulu subscription. At our home she watched H...

Casual Listener

    My Question or Issue I removed my daughter from our Spotify Family account. Now that she attends college in another city she signed up for Spotify Premium for Student account as she ...

hess16

Casual Listener

1331 Views

2 replies

1 likes

Account
Other
Premium
  • 1331 Views
  • 2 replies
  • 1 likes

Community Account Info deleted

Somehow I lost all my community account information. It says I'm a newbie and only have created one topic (this will be #2), but I've FOR SURE posted things beofre with this account. I also lost my user name. Before I just changed it back to this use...

Casual Listener

  Somehow I lost all my community account information.  It says I'm a newbie and only have created one topic (this will be #2), but I've FOR SURE posted things beofre with this account. &...

Keanu_C

Community Legend

526 Views

1 replies

1 likes

Account
  • 526 Views
  • 1 replies
  • 1 likes

Solved!! [Security hole] Remote control devices on other networks through Spotify Connect

Hello community This is a serious security hole I've found on my Spotify Connect. If you have connected your Spotify to other devices, and now I'm able to control and connect that device even though I'm on an another network and on a far distance fro...

Casual Listener

Hello community   This is a serious security hole I've found on my Spotify Connect. If you have connected your Spotify to other devices, and now I'm able to control and connect that device eve...

jsannn

Community Legend

23296 Views

5 replies

3 likes

  • 23296 Views
  • 5 replies
  • 3 likes

Solved!! Issue to activate an account for a Family member

Plan : PremiumCountry: Belgium Device: iPhone SEOperating System : IOS 12My Issue:When creating a new account of my Family Plan, I put his email address, but when receiving his invitation, he has always the same error message saying his email address...

Casual Listener

Plan : Premium Country: Belgium  Device: iPhone SE Operating System : IOS 12 My Issue: When creating a new account of my Family Plan, I put his email address, but when receiving h...

Quendra

Casual Listener

836 Views

2 replies

1 likes

Account
Login
Premium
  • 836 Views
  • 2 replies
  • 1 likes

Retrieving a spotify account that was linked to a deleted Facebook account

My Question or Issue I just recently found out that the account I was using and paying for (Premium) was an account that was created via my old Facebook account which I’ve deleted (not deactivated) about 2 months ago. Unfortunately, I logged out of S...

Newbie

  My Question or Issue  I just recently found out that the account I was using and paying for (Premium) was an account that was created via my old Facebook account which I’ve deleted (not...

Jose_M

Spotify Star

624 Views

1 replies

1 likes

Account
Premium
Subscription
  • 624 Views
  • 1 replies
  • 1 likes

Solved!! Didn’t verify email in time for Family spotify

PlanPremium for FamilyCountry SingaporeDeviceiphone 6sOperating SystemiOS 10 My Question or IssueI didn’t verify my address in time and now my account is switched back to Free from Spotify Family ... what should I do now?

Newbie

Plan Premium for Family Country  Singapore Device iphone 6s Operating System iOS 10   My Question or Issue I didn’t verify my address in time and now my account is switched back t...

Jose_M

Spotify Star

1365 Views

1 replies

1 likes

Account
Premium
Subscription
  • 1365 Views
  • 1 replies
  • 1 likes

Account error

Hi my name is Shabeehi had a Spotify premium account for 6 months and now when I try to login with my Facebook account it keeps giving me the 408 error and I cannot access my songs that I downloaded at all not can I access the account please help tha...

Newbie

Hi my name is Shabeeh i had a Spotify premium account for 6 months and now when I try to login with my Facebook account it keeps giving me the 408 error and I cannot access my songs that I downloade...

Billy-J

Spotify Star

557 Views

1 replies

0 likes

Account
Login
  • 557 Views
  • 1 replies
  • 0 likes

About two payments the same month

PlanPremiumCountry Norway Device(Samsung Galaxy S8)Operating System(Ansroid, Windows 10) My Question or IssueI have two payments to spotify during one month. I can just find one account linked to Spotify. Can you help me with this? From, Kristine

Visitor

Plan Premium Country Norway   Device (Samsung Galaxy S8) Operating System (Ansroid, Windows 10)   My Question or Issue I have two payments to spotify during one month. I can ...

Loxer

Community Legend

390 Views

1 replies

0 likes

Account
Premium
Security
  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Leave facebook login and using only email login instead

PlanPremiumCountryHungary DeviceiPhone SEOperating SystemiOS 12 My Question or IssueI am planning to delete my facebook account, but i want to use Spotify Premium in the future with my email address (which is already my facebook registrated email add...

Visitor

Plan Premium Country Hungary  Device iPhone SE Operating System iOS 12   My Question or Issue I am planning to delete my facebook account, but i want to use Spotify Premium in the...

Loxer

Community Legend

463 Views

1 replies

0 likes

Account
Login
  • 463 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't change my country because of email

PlanFreeCountryGermany Operating SystemWindows 10My Question or Issue I am trying to change my region to Germany because I moved but I can't because whenever I try to click 'Save' while editing the country, I get a red message saying 'We're sorry, th...

Casual Listener

  Plan Free Country Germany  Operating System Windows 10 My Question or Issue  I am trying to change my region to Germany because I moved but I can't because whenever I try to ...

CaptainSlapper

Casual Listener

1358 Views

2 replies

0 likes

Account
Other
  • 1358 Views
  • 2 replies
  • 0 likes

difference between label and tag

What is the difference between label and tag when posting? Spotify, we're not mind-readers; we don't know how you use this metadata, or the intention of it. Label and tag can mean very similiar things or even be used interchangably in software.

Casual Listener

What is the difference between label and tag when posting?  Spotify, we're not mind-readers; we don't know how you use this metadata, or the intention of it.  Label and tag can mean very si...

Jose_M

Spotify Star

793 Views

1 replies

2 likes

Account
  • 793 Views
  • 1 replies
  • 2 likes

Superuser Contribution Re: Songs are disappearing out of my playlist

No there is no unusual activity, i already changed my password to be sure about that.

Casual Listener

No there is no unusual activity, i already changed my password to be sure about that.

Guido

Spotify Legend

1095 Views

3 replies

0 likes

  • 1095 Views
  • 3 replies
  • 0 likes

Superuser Contribution Invert playlist

I noticed that listening to a playlist in Spotify by the computer allows you to reverse the order of the songs, bringing those added a little while ago, something that the application for iOS was not possible. It sounds simple, but the long roll of t...

Newbie

I noticed that listening to a playlist in Spotify by the computer allows you to reverse the order of the songs, bringing those added a little while ago, something that the application for iOS was not...

Katerina

Spotify Legend

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe spotify

Hello, I had a problem with spotify. Every time I try to create an account there is this message "you're not connected, please try again". But even when I changed the connection or to try it on phone, computer, tablet, nothing works. One day by mirac...

Newbie

Hello, I had a problem with spotify. Every time I try to create an account there is this message "you're not connected, please try again". But even when I changed the connection or to try it on phone...

Katerina

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

No puedo acceder a spotify prrmium

Buenas tardes desde el mes pasado, he intentado acceder a Spotify premium, y lo he realizado con varias tarjetas con las cuales tengo cupo y he hecho varias compras internacionales, como hago para acceder a este servicio ?

Newbie

Buenas tardes desde el mes pasado, he intentado acceder a Spotify premium, y lo he realizado con varias tarjetas con las cuales tengo cupo y he hecho varias compras internacionales, como hago para ac...

osornios

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Weird name when sending Family invites

Hi, I just switched my premium profile to Family. I sent my wife an invite, everything's good, but when she's on the confirmation page she sees (I'm from Italy so sorry if translation is slightly different) 'Congratulations, you're about to subscribe...

Visitor

Hi, I just switched my premium profile to Family. I sent my wife an invite, everything's good, but when she's on the confirmation page she sees (I'm from Italy so sorry if translation is slightly dif...

osornios

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Can't connect to my account (android web...)

Spoiler (Highlight to read) So,hello everyone. Thanks for helping me. I am having actually some problems to log into my account, whenever I try, it just give me an error " Oups, an error occur...". My account was working perfectly until now.

Newbie

  So,hello everyone. Thanks for helping me.   I am having actually some problems to log into my account, whenever I try, it just give me an error " Oups, an error occur...". My account w...

osornios

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Spotify says there's no account linked to my Facebook

I can't log into my account through Facebook...Spotify is saying that there is no account linked to it. My Facebook account hasn't even been deactivated so I'm not sure what the issue is. I get Error Code 1003. This is really frustrating because i'm ...

Newbie

I can't log into my account through Facebook...Spotify is saying that there is no account linked to it. My Facebook account hasn't even been deactivated so I'm not sure what the issue is. I get Error...

osornios

Spotify Star

1063 Views

1 replies

0 likes

Account
Premium
  • 1063 Views
  • 1 replies
  • 0 likes

login failed 2 accounts, reset password --> accounts not connected

Hi, Recently my father setup a new account () with which he subscribed to Family. After failing to get family-status on this account he setup a new account (). For both accounts the Family subscription was not available, after logging in on several d...

Newbie

Hi,   Recently my father setup a new account (<removed sensitive information>) with which he subscribed to Family. After failing to get family-status on this account he setup a new acc...

osornios

Spotify Star

461 Views

1 replies

0 likes

Account
Login
  • 461 Views
  • 1 replies
  • 0 likes

Renamed and moved playlist folder, now it's gone

On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficult now, with all the features removed over the years...

Casual Listener

On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficul...

osornios

Spotify Star

405 Views

1 replies

0 likes

Account
  • 405 Views
  • 1 replies
  • 0 likes