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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

82899 Views

29 replies

0 likes

  • 82899 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103732 Views

10 replies

3 likes

Account
Login
  • 103732 Views
  • 10 replies
  • 3 likes

login failed 2 accounts, reset password --> accounts not connected

Hi, Recently my father setup a new account () with which he subscribed to Family. After failing to get family-status on this account he setup a new account (). For both accounts the Family subscription was not available, after logging in on several d...

Newbie

Hi,   Recently my father setup a new account (<removed sensitive information>) with which he subscribed to Family. After failing to get family-status on this account he setup a new acc...

osornios

Spotify Star

478 Views

1 replies

0 likes

Account
Login
  • 478 Views
  • 1 replies
  • 0 likes

Renamed and moved playlist folder, now it's gone

On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficult now, with all the features removed over the years...

Casual Listener

On the desktop app I renamed one of my playlist folders containing maybe 30 or so playlists and then moved it so I could easily drag and drop more into it (which has become increasingly more difficul...

osornios

Spotify Star

419 Views

1 replies

0 likes

Account
  • 419 Views
  • 1 replies
  • 0 likes

Account doesnt exist !!!!

I really need help from spotify. I pay 9,99 for an account called "leoleesgardens" The account I'm using now is not the one I want to be on. I want access to my music or I'd like a refund please !!!!PlanPremiumCountryWales DeviceSamsung Operating Sys...

Newbie

I really need help from spotify. I pay 9,99 for an account called  "leoleesgardens"    The account I'm using now is not the one I want to be on.    I want access to my mu...

osornios

Spotify Star

324 Views

1 replies

0 likes

Login
  • 324 Views
  • 1 replies
  • 0 likes

Copy a Play List

PlanFree/PremiumCountry ItalyDeviceiPhone6SOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, can I copy a plylist from my iPad to my iPhone?

Newbie

  Plan Free/Premium Country  Italy Device iPhone6S Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hello, can I copy a plylist fro...

Loxer

Community Legend

274 Views

1 replies

0 likes

Premium
  • 274 Views
  • 1 replies
  • 0 likes

Old Facebook account picture (which is not connected anymore) shows up on Daily Mix covers

DeviceIssue is present on all of my devices: Huawei Honor 10 phone, a laptop and a PC My Question or Issue When I started using Spotify I registered with my Facebook account. Said account has been disconnected from my Spotify profile but the profile ...

Newbie

Device Issue is present on all of my devices: Huawei Honor 10 phone, a laptop and a PC   My Question or Issue  When I started using Spotify I registered with my Facebook account. Said a...

Loxer

Community Legend

422 Views

1 replies

0 likes

Account
  • 422 Views
  • 1 replies
  • 0 likes

Never listened/liked tracks in my Favorite Songs

Hallo,I use my free account on my Windows laptop and recently within my Favorite Songs list started to appear tracks that I never listened to nor liked. Furthermore these are stuff which I would never listen to (eg. Ariana Grande).What is happening? ...

Casual Listener

Hallo, I use my free account on my Windows laptop and recently within my Favorite Songs list started to appear tracks that I never listened to nor liked. Furthermore these are stuff which I wou...

Jose_M

Spotify Star

1888 Views

8 replies

1 likes

Account
Security
  • 1888 Views
  • 8 replies
  • 1 likes

Superuser Contribution [Windows Phone] Spotify Connect

PlanPremiumCountryCanada Device(iPhone 6Operating System(iOS 10 My Question or Issue Hi, I'm writing to tell you that one member in my family plan tried to connect themselves in their Spotify, but all she keeps receiving is that they can't identify t...

Casual Listener

Plan Premium Country Canada  Device (iPhone 6 Operating System (iOS 10   My Question or Issue  Hi,   I'm writing to tell you that one member in my family plan tried...

Guido

Spotify Legend

2405 Views

3 replies

0 likes

Premium
  • 2405 Views
  • 3 replies
  • 0 likes

Account name change/reset and unlinking Facebook

PlanPremiumCountryPolandDeviceKiano Elegance 4.0Operating SystemAndroid 7.0 My Question or Issue Hello. I have quite unusual question i think. Recently my account was stolen from me, but i recovered it with help of amazing Spotify staff. There is jus...

Casual Listener

Plan Premium Country Poland Device Kiano Elegance 4.0 Operating System Android 7.0   My Question or Issue  Hello. I have quite unusual question i think. Recently my account was st...

Jose_M

Spotify Star

1972 Views

3 replies

1 likes

Account
Other
Security
  • 1972 Views
  • 3 replies
  • 1 likes

Superuser Contribution can’t log in/premium won’t work

PlanPremiumCountry U.SDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueupgraded to premium but it would always say Spotify is offline, go online to listen to music. Isn’t that the whole reason for getting prem...

Newbie

Plan Premium Country  U.S Device Iphone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue upgraded to premium but it would always say Spotify ...

Guido

Spotify Legend

1395 Views

1 replies

0 likes

Account
  • 1395 Views
  • 1 replies
  • 0 likes

Question About Usernames

I'm not fully sure if this it the right forum, though I do hope it is. This isn't really an issue, but more of a curiosity. I understand that the randomly generated usenames are to allow for a "improved performance". What I was wondering is if anyone...

Newbie

I'm not fully sure if this it the right forum, though I do hope it is.  This isn't really an issue, but more of a curiosity.    I understand that the randomly generated usenames are ...

Billy-J

Spotify Star

709 Views

1 replies

0 likes

Account
Other
  • 709 Views
  • 1 replies
  • 0 likes

why is my username a bunch of words and numbers

 why is my username a bunch of words and numbers  

Visitor

 why is my username a bunch of words and numbers    

Bethany_Dawn

Community Legend

850 Views

1 replies

0 likes

Account
Login
  • 850 Views
  • 1 replies
  • 0 likes

Solved!! Password stopped working and all my playlists are gone

Hi, When I opened Spotify on my laptop it was logged out with error code 3. I couldn't log back in because I didn't remember my password, so I changed my password and logged in. All my playlists are gone, there's just one called 'Muzyczka' which I de...

Casual Listener

  Hi,  When I opened Spotify on my laptop it was logged out with error code 3. I couldn't log back in because I didn't remember my password, so I changed my password and logged in. All my...

Jose_M

Spotify Star

974 Views

7 replies

1 likes

Account
Premium
Security
  • 974 Views
  • 7 replies
  • 1 likes

I need an help for my spotify account

Hello everyone,I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my country but it cannot let me enter on my profile. How can...

Newbie

Hello everyone, I downloaded my spotify account during my Erasmus period in another country. Now I'm again in my native country and my spotify stopped to work. I should change on my settings my coun...

Luke

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

cant login wt fb/account spotify

cant login with fb and spotify accounttry instal 2x still cant login im using huawei y5

Newbie

cant login with fb and spotify account try instal 2x still cant login   im using huawei y5    

Luke

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Can't login Spotify

I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please

Newbie

I can't login Spotify on my Android device. The write "Unable to login. Either the Username or Password is incorrect", but I can login on my computer . Help my please 

Luke

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Problem in logging in.

I can't login with my username and password!The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly!What Can I do now to have access again?

Newbie

I can't login with my username and password! The app says your username and password combination doesn't match a Spotify account but im sure that I'm typing them correctly! What Can I do now to hav...

Luke

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

New unfamiliar songs added to my playlists

For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It's always a song I don't know, esometimes even 2 and it i...

Newbie

For months I've been having this issue. I rarely add songs to my favorites playlist but lately, every time I log on there is a new song in there. I'm 100 percent sure I didn't add it myself. It'...

Luke

Community Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

My playlists are gone; other ones appear

When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?

Casual Listener

When I log in, I see a lot of playlists appear that I have never made. My own playlists however are all gone! What's happening?

Luke

Community Legend

416 Views

1 replies

0 likes

Account
Premium
  • 416 Views
  • 1 replies
  • 0 likes

Won't let me login woth facebook

It will not let me login with facebook

Newbie

It will not let me login with facebook

Luke

Community Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes