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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405821 Views
  • 958 replies
  • 107 likes
  • Account
  • 405821 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175536 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175536 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99958 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99958 Views
  • 68 replies
  • 10 likes

Superuser Contribution Mi aplicacion en Android no funciona

Plan Premium en Monterrey, Mexico.Dispositivo: Moto Z PlaySistema Operativo: Android 7.1.1Mi problema es que, al abrir la aplicacion en mi android se queda la pantalla en **bleep** sin hacer nada, posteriormente me aparece la leyenda "Spotify no resp...

  • Newbie
  • Plan Premium en Monterrey, Mexico. Dispositivo: Moto Z Play Sistema Operativo: Android 7.1.1 Mi problema es que, al abrir la aplicacion en mi android se queda la pantalla en **bleep*...
  • JulianA_Bogota
  • Roadie
  • 1970 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 1970 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music Videos

PlanPremiumCountryCanada DevicePixel My Question or IssueGive me the option to turn to videos off in playlists or at least make it so they don't play when the phone is in lock screen. Such a dumb option to force on to people who just want to listen t...

  • Newbie
  • Plan Premium Country Canada  Device Pixel     My Question or Issue Give me the option to turn to videos off in playlists or at least make it so they don't play when the phone ...
  • JulianA_Bogota
  • Roadie
  • 1778 Views
  • 1 replies
  • 0 likes
  • 1778 Views
  • 1 replies
  • 0 likes

Superuser Contribution All playlists disappeared

All playlists disappeared if I login from computer or phone. I am sure that this is the correct account.

  • Newbie
  • All playlists disappeared if I login from computer or phone. I am sure that this is the correct account.
  • JulianA_Bogota
  • Roadie
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sale mi nombre de perfil en búsqueda

Les digo a mis amigos que busquen mi perfil de Spotify por mi nombre de perfil que es: Alex Febrero, pero no aparece en búsquedas. Tampoco aparece poniendo mi ID, ¿a qué se debe esto? Algunos piensan que no uso Spotify por este motivo

  • Newbie
  • Les digo a mis amigos que busquen mi perfil de Spotify por mi nombre de perfil que es: Alex Febrero, pero no aparece en búsquedas. Tampoco aparece poniendo mi ID, ¿a qué se debe esto? Algunos piensan...
  • JulianA_Bogota
  • Roadie
  • 914 Views
  • 1 replies
  • 0 likes
  • 914 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle Repeating

Spotify shuffle seems to be repeating the same 100 or so songs, I have a playlist with about 1,000 songs and spotify only plays the first hundred or so but it only does this when on shuffle. I tried following the solution found on this post which has...

  • Casual Listener
  • Spotify shuffle seems to be repeating the same 100 or so songs, I have a playlist with about 1,000 songs and spotify only plays the first hundred or so but it only does this when on sh...
  • JulianA_Bogota
  • Roadie
  • 609 Views
  • 1 replies
  • 0 likes
  • Other
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t login into my account

Plan Premium Country Malaysia Device iPhone 6 Operating System iOS 11.4 My Question or Issue Hi, yesterday I changed my spotify acc email to another email, because the mail service of my old email is dead (ovi mail) then I became a premium user. This...

  • Visitor
  • Plan Premium Country  Malaysia Device iPhone 6 Operating System iOS 11.4   My Question or Issue  Hi, yesterday I changed my spotify acc email to another email, beca...
  • JulianA_Bogota
  • Roadie
  • 611 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2FA for new logins from unrecognized devices or account changes and also upgrade Spotify security

1. Spotify should consider implementing 2FA for logins and account changes. 2. A log of the IP address for Account or Play access should be kept and be available to the user to see where the logins came from. My account was recently hacked and change...

  • Casual Listener
  • 1. Spotify should consider implementing 2FA for logins and account changes.   2. A log of the IP address for Account or Play access should be kept and be available to the user to see wher...
  • JulianA_Bogota
  • Roadie
  • 727 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Security
    Subscription
  • 727 Views
  • 1 replies
  • 1 likes

Superuser Contribution CAPTCHA and Facebook profile data processing

A CAPTCHA when I login using a VALID USERNAME / PASSWORD combo?AND I login from the SAME IP where I do 50% of my listening, is that a good customer experience?AND after I am logged in, and request to download my private data, you ONCE AGAIN come up w...

  • Casual Listener
  • ...o I get in direct contact with Spotify, obviously, I don't want to divulge my real identity on a public forum.
  • JulianA_Bogota
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution "None of your Facebook friends are on Spotify"

Friends feed work correctly only with a bunch of old Facebook friends. If I click on "Find Friends" it says me "None of your Facebook friends are on Spotify". I tryed to solve the problem both adding new friends manually and updating Facebook app Dat...

  • Newbie
  • Friends feed work correctly only with a bunch of old Facebook friends. If I click on "Find Friends" it says me "None of your Facebook friends are on Spotify". I tryed to solve the problem both a...
  • JulianA_Bogota
  • Roadie
  • 943 Views
  • 1 replies
  • 0 likes
  • Account
  • 943 Views
  • 1 replies
  • 0 likes

Postal/ZIP code uneditable

Dear,I would like to let someone manually change my Postal code to 2800 MECHELEN, Belgium. I've look through the other posts of people around the forums but I'm unable to edit mine due not seeing the edit button near my Postal code.Right now it's inc...

  • Casual Listener
  • Dear, I would like to let someone manually change my Postal code to 2800 MECHELEN, Belgium.  I've look through the other posts of people around the forums but I'm unable to edit mine due not se...
  • chboon
  • Casual Listener
  • 667 Views
  • 2 replies
  • 0 likes
  • Account
  • 667 Views
  • 2 replies
  • 0 likes

Lost account still paying

Phone upgrade lost account still paying 

  • Newbie
  • Phone upgrade lost account still paying  
  • Bittencourt
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Previous Year in Music/"wrapped" playlists?

Hello! My question is: Is it possible to see your own personal "year in music" playlists from previous years if you haven't made them yet? Let's say I want to see what songs I listened to the most in 2014, will I be able to? /Elias

  • Newbie
  • Hello!   My question is: Is it possible to see your own personal "year in music" playlists from previous years if you haven't made them yet? Let's say I want to see what songs I listened to th...
  • Julian
  • Moderator
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

How can I reach the Support Team??

I use Spotify via Facebook and in Facebook I was regisitered with an old email adress to which I do not have any access anymore. Now I changed the email adress in Facebook but in my spotify profile it doesnt update the email adress although Ive alrea...

  • Regular
  • I use Spotify via Facebook and in Facebook I was regisitered with an old email adress to which I do not have any access anymore. Now I changed the email adress in Facebook but in my spotify profile i...
  • Loxer
  • Community Legend
  • 356 Views
  • 3 replies
  • 0 likes
  • Account
  • 356 Views
  • 3 replies
  • 0 likes

Superuser Contribution E-mail change

PlanFreeCountry USADeviceSamsung Galaxy J3 6Operating SystemAndroid 7.0 Nougat My Question or IssueIt doesn't let me change my e-mail to a new one, when I try to do it it inmediately changes it back to the old one, please help!

  • Visitor
  • Plan Free Country  USA Device Samsung Galaxy J3 6 Operating System Android 7.0 Nougat   My Question or Issue It doesn't let me change my e-mail to a new one, when I try to do...
  • Julian
  • Moderator
  • 465 Views
  • 1 replies
  • 0 likes
  • Account
  • 465 Views
  • 1 replies
  • 0 likes

Someone on Account

PlanPremiumCountry TurkeyDeviceLg g6Operating SystemAndroid My Question or Issue Someone is on my acc. I changed my password and did log out all devices yet he got into my acc one more time. We had this talk. From bottom to top. First 2 is mine rest ...

  • Casual Listener
  •   Plan Premium Country  Turkey Device Lg g6 Operating System Android   My Question or Issue  Someone is on my acc. I changed my password and did log out all devices yet...
  • gubih
  • Casual Listener
  • 683 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 683 Views
  • 4 replies
  • 0 likes

Can't login on desktop

PlanPremiumCountryUSDeviceDell desktopOperating SystemWindows 7 My Question or IssueSpotify application freezes on login page when I enter my username and password. Comes up with red box that says "A firewall may be blocking Spotify. Please update yo...

  • Newbie
  • Plan Premium Country US Device Dell desktop Operating System Windows 7   My Question or Issue Spotify application freezes on login page when I enter my username and password. Comes up ...
  • Loxer
  • Community Legend
  • 851 Views
  • 1 replies
  • 0 likes
  • Login
  • 851 Views
  • 1 replies
  • 0 likes

Have a premium account but can't access it

I have a premium account but cannot remember my email for the account and the password but know my user name. Please can anyone help me as I'm paying for something I cannot access because of my own f#c# up.I want to chat to someone live on Spotify bu...

  • Visitor
  • I have a premium account but cannot remember my email for the account and the password but know my user name.  Please can anyone help me as I'm paying for something I cannot access because of m...
  • Loxer
  • Community Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 484 Views
  • 1 replies
  • 0 likes

Can't connect Spotify to Facebook, different from the usual

PlanPremiumCountry UKDevicePC/Samsung Galaxy S8Operating SystemWindows 10 My Question or Issue I had the seemingly common issue of the connect to Facebook button not working in the desktop app, but I managed to connect it via the android app instead,...

  • Casual Listener
  • Plan Premium Country  UK Device PC/Samsung Galaxy S8 Operating System Windows 10   My Question or Issue    I had the seemingly common issue of the connect to Facebook b...
  • 00x6s3-5u_61v
  • Casual Listener
  • 477 Views
  • 1 replies
  • 0 likes
  • Other
  • 477 Views
  • 1 replies
  • 0 likes

FaceBook account deleted -> paid for 2 months but didn't use Spotify because I couldn't log-in

PlanPremiumCountry The NetherlandsDeviceOneX [At the time I used Spotify]Operating SystemAndroid/WindowsMy Question or Issue Hi there,I used to use spotify through my facebook account. I deleted my facebook account and couldn't login anymore. I've pa...

  • Newbie
  • Plan Premium Country  The Netherlands Device OneX [At the time I used Spotify] Operating System Android/Windows My Question or Issue  Hi there, I used to use spotify through my ...
  • Hubo
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Online gift card

Im from Mexico and want to give an online gift card to my boyfriend. He is from Spain and his spotify account is from there.Im having a lot of trouble paying the online gift card and I dont know If he will be able to use it if I pay in mexican pesos....

  • Newbie
  •   Im from Mexico and want to give an online gift card to my boyfriend. He is from Spain and his spotify account is from there. Im having a lot of trouble paying the online gift card and I dont...
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes