Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4 weeks ago
ribezaz
Spotify Star
9852 Views
3 replies
9 likes
Security

9852 Views
3 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
imksa
Newbie
492506 Views
981 replies
111 likes
Account

492506 Views
981 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1213576 Views
119 replies
117 likes
Account

1213576 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
122497 Views
72 replies
12 likes
Account
Login
Premium

122497 Views
72 replies
12 likes

Presale Codes

I am not sure how presales codes work. I listen to 6lack all the time on Spotify and found out there is a Spotify presale tomorrow. I have not received a code or anything via email yet. How can I get one?

Ns_grewal
Newbie
I am not sure how presales codes work. I listen to 6lack all the time on Spotify and found out there is a Spotify presale tomorrow. I have not received a code or anything via email yet. How can I get...
2017-08-14 8:12:27 PM
2018-09-12 3:59:09 AM
mszmania
Casual Listener
40016 Views
62 replies
2 likes
Other

40016 Views
62 replies
2 likes

Premium fro Family Log in

PlanPremium for FamilyCountry UKDeviceall devicesOperating SystemIos & Android My Question or Issue My family members only see my library and account when logging in. Should they be using their own email adresses and passwords to access their own mus...

spencerrossiter
Newbie
Plan Premium for Family Country UK Device all devices Operating System Ios & Android My Question or Issue My family members only see my library and account when loggi...
2018-09-11 3:21:15 PM
2018-09-11 12:38:39 AM
Jose_M
Spotify Star
652 Views
1 replies
1 likes
Login

652 Views
1 replies
1 likes

Como cambio mi nombre de usuario?

hola amigos.tuve un problema al registrarme es spotify premiun, y al momento de elegir mi nombre de usuario, parece que ocurrio un error y me puso cuaquier cosa (un nombre re largo de numeros y letras), entonces necesito cambiar mi nombre de usuario,...

jamm2419
Newbie
hola amigos. tuve un problema al registrarme es spotify premiun, y al momento de elegir mi nombre de usuario, parece que ocurrio un error y me puso cuaquier cosa (un nombre re largo de numeros y let...
2018-09-11 10:28:54 PM
2018-09-11 12:30:56 AM
Jose_M
Spotify Star
4059 Views
1 replies
2 likes
Account

4059 Views
1 replies
2 likes

Logging in

PlanPremiumCountry England DeviceIpad mini 4Operating System0IOS 11 My Question or Issue It has logged me out of my account and I can't get back in on all my devices. I don't know what email address is associated with my account but I have tried with...

user-removed
Visitor
Plan Premium Country England Device Ipad mini 4 Operating System0 IOS 11 My Question or Issue It has logged me out of my account and I can't get back in o...
2018-09-11 6:35:09 PM
2018-09-11 7:28:49 PM
Loxer
Community Legend
302 Views
1 replies
0 likes
Account

302 Views
1 replies
0 likes

Solved!! Can loging app but not on Web

PlanFreeCountry UsDeviceCromebook My Question or Issue I can't login on web but I can on my phone and I tried to reset my password but won't work.

cassy92
Newbie
Plan Free Country Us Device Cromebook My Question or Issue I can't login on web but I can on my phone and I tried to reset my password but won't work.
2018-09-11 5:48:53 AM
2018-09-11 3:39:51 PM
Luke
Spotify Star
396 Views
1 replies
0 likes
Account

396 Views
1 replies
0 likes

Superuser Contribution Spotify to Chromecast audio paused casting problem.

Hello.Have a premium account as you can see on my account. Having a problem with spotify stoping music frequently when I cast to Chromecast audio. Has seen in the forum that many have had or still have this problem. Uses a Samsung Galaxy A3 and two d...

Jerik2
Regular
Hello. Have a premium account as you can see on my account. Having a problem with spotify stoping music frequently when I cast to Chromecast audio. Has seen in the forum that many...
2018-09-06 5:13:14 PM
2018-09-11 3:33:06 PM
Jerik2
Regular
877 Views
5 replies
0 likes
Premium

877 Views
5 replies
0 likes

Superuser Contribution I want to switch family to get premium

PlanFree/PremiumCountry SwedenDeviceIphone 6s, ComputerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I woukd like to change my membership and join another family who has premium but it says that i can't do it. It says t...

Gantwatch
Casual Listener
Plan Free/Premium Country Sweden Device Iphone 6s, Computer Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I woukd like to change my m...
2018-08-24 3:47:34 PM
2018-09-11 12:59:18 PM
Jemi
Spotify Legend
424 Views
3 replies
0 likes
Premium

424 Views
3 replies
0 likes

Superuser Contribution I can’t login into my premium account!! ))):

Plan Free Device (iPhone 7) Operating System (iOS 10) My Question or Issue I am using this account just to ask my question. So there is a very strange problem with my premium account. One day when I turned on the app I was logged off (I don’t know wh...

user-removed
Visitor
Plan Free Device (iPhone 7) Operating System (iOS 10) My Question or Issue I am using this account just to ask my question. So there is a very strange problem ...
2018-08-31 12:40:00 AM
2018-09-11 12:56:04 PM
Jemi
Spotify Legend
886 Views
3 replies
0 likes
Account
Login
Premium

886 Views
3 replies
0 likes

Superuser Contribution charged for a cancelled subscription

PlanFreeCountry England DeviceIPhone 7+Operating SystemiOS 11 My Question or Issue A couple of months ago (late June) I purchased the 3 months of Spotify premium for £9.99. Shortly after I cancelled it ( so I don’t get charged again after the three m...

llllllllllll
Casual Listener
Plan Free Country England Device IPhone 7+ Operating System iOS 11 My Question or Issue A couple of months ago (late June) I purchased the 3 months of Spotify premi...
2018-09-03 7:34:52 AM
2018-09-11 12:46:12 PM
Jemi
Spotify Legend
1068 Views
5 replies
0 likes
Account
Login
Premium
Subscription

1068 Views
5 replies
0 likes

Superuser Contribution Says you r offline please go online to connect

I opened the app and I was logged out. When logging back in it says I am offline and I must go online in order to log in. But I can't go online because I am not logged in. But I can't log in because it says I am offline. This has happened a bunch bef...

chionk
Regular
I opened the app and I was logged out. When logging back in it says I am offline and I must go online in order to log in. But I can't go online because I am not logged in. But I can't log in because ...
2018-09-05 4:06:21 AM
2018-09-11 12:44:14 PM
Daisy
Spotify Legend
1139 Views
8 replies
0 likes
Account

1139 Views
8 replies
0 likes

Solved!!Superuser Contribution Playlist eliminada

Hola!He perdido mi playlist "CURRO"No se que ha pasado pero un día ya no estaba en mis playlistsAlguien puede ayudarme a recuperarla? Tambien las tenia descargadas ya que soy premium pero no hay manera de encontrarla... Usuario: carlospamplona Gracia...

carlospamplona
Newbie
Hola! He perdido mi playlist "CURRO" No se que ha pasado pero un día ya no estaba en mis playlists Alguien puede ayudarme a recuperarla? Tambien las tenia descargadas ya que soy pr...
2018-09-03 6:34:33 PM
2018-09-11 12:39:49 PM
Jemi
Spotify Legend
511 Views
2 replies
0 likes
Premium

511 Views
2 replies
0 likes

Someone else is using my account

PlanPremiumCountry Germany My Question or Issue Hi guys, it seems that some one else is using my account. Evertime I check there are some new playlists that I'm following, though I never listened to them or even saw them. I am logging in with my Face...

user-removed
Visitor
Plan Premium Country Germany My Question or Issue Hi guys, it seems that some one else is using my account. Evertime I check there are some new playlists tha...
2018-09-02 3:12:14 PM
2018-09-11 12:24:30 PM
Josiah_Laurens
Music Fan
628 Views
3 replies
0 likes
Account
Login
Security

628 Views
3 replies
0 likes

Superuser Contribution Me hicieron un cobro doble en mi tarjeta de debito

Hola buenas tardes alguien me podria dar apoyoo con Spotify Me Hizo un cargo doble en mi Tarjeta de debito y quiero solucion A Este Problema, que me regresen mi dinero trato de Hacer contacto con soporte tecnico de spotify Pero nisiquiera responden m...

miguel2609
Casual Listener
Hola buenas tardes alguien me podria dar apoyoo con Spotify Me Hizo un cargo doble en mi Tarjeta de debito y quiero solucion A Este Problema, que me regresen mi dinero trato de Hacer contacto con sop...
2017-01-04 11:47:08 PM
2018-09-11 12:24:30 PM
Jemi
Spotify Legend
37406 Views
26 replies
15 likes
Other

37406 Views
26 replies
15 likes

Superuser Contribution How are streams counted?

I'm following a very small artist who's just starting out and I want to support his music career. He just released his first song over a week ago I think, and I want to help. For two days now, I have been streaming his music pretty much nonstop on re...

Pauks5
Casual Listener
I'm following a very small artist who's just starting out and I want to support his music career. He just released his first song over a week ago I think, and I want to help. For two days now, I have...
2018-09-08 7:55:26 PM
2018-09-11 12:16:37 PM
Jemi
Spotify Legend
45103 Views
5 replies
2 likes
Account
Free
Login
Other
Premium
Security
Subscription
Unlimited

45103 Views
5 replies
2 likes

Superuser Contribution Cannot login through Facebook after changing email on facebook

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi all, I changed my email on facebook and I think this is causing some problems with Spotify/Hulu. I cannot login through facebook, even though the facebook...

user-removed
Visitor
Plan Premium Country US Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Hi all, I changed my email on facebook and I think this is ...
2018-09-09 9:06:42 PM
2018-09-11 10:53:50 AM
Jemi
Spotify Legend
388 Views
1 replies
0 likes
Account
Login

388 Views
1 replies
0 likes

Superuser Contribution Spotify in Serbia

HelloI am from Norway and have a friend in Serbia.It is not possible to have an account for serbians.Is it OK and a solution that I make an account, pay for it and so he uses it with my details.So can he pay me the monthly amount .guntun63

guntun63
Newbie
Hello I am from Norway and have a friend in Serbia. It is not possible to have an account for serbians. Is it OK and a solution that I make an account, pay for it and so he uses it with my details...
2018-09-09 8:19:47 AM
2018-09-11 10:27:08 AM
Jemi
Spotify Legend
1232 Views
1 replies
0 likes
Account

1232 Views
1 replies
0 likes

Solved!!Superuser Contribution Cant search artists or songs

Hello, when I go under search to search for an artist or a song that are on spotify I get a message that says ' no offline results found go online to search million of songs' but when I go on my settings it shows that iam online. This is a new issue ...

Reemo86
Casual Listener
Hello, when I go under search to search for an artist or a song that are on spotify I get a message that says ' no offline results found go online to search million of songs' but when I go on my sett...
2018-07-10 6:20:15 PM
2018-09-11 10:18:10 AM
Jemi
Spotify Legend
12515 Views
5 replies
1 likes
Account

12515 Views
5 replies
1 likes

Superuser Contribution I Don't Want to Listen to These Crude Ads!

PlanFreeCountryUS DeviceChromebookOperating SystemChrome OSMy Question or Issue/complaint I listen to Spotify almost daily and am fine to listen to most of the ads. But recently I have noticed that there are a few ads that use crude words and/or othe...

zthr34t
Casual Listener
Plan Free Country US Device Chromebook Operating System Chrome OS My Question or Issue/complaint I listen to Spotify almost daily and am fine to listen to most of the ads. But re...
2018-09-05 2:54:13 AM
2018-09-11 10:11:45 AM
Jemi
Spotify Legend
614 Views
2 replies
0 likes

614 Views
2 replies
0 likes

Paying for an account I do not own!

I just created this account to be able to post here. But I am getting text messages from Spotify to my phone saying that I have been charged for the monthly fee (P149). This has already happened twice. Is there any way to cancel the subscription? I d...

thefishfool
Casual Listener
I just created this account to be able to post here. But I am getting text messages from Spotify to my phone saying that I have been charged for the monthly fee (P149). This has already happened twic...
2018-09-08 4:43:38 PM
2018-09-11 9:52:58 AM
Jose_M
Spotify Star
554 Views
3 replies
1 likes
Account
Security
Subscription

554 Views
3 replies
1 likes

Streams decreasing

Hey guys, I am a certified Spotify artist, I have recently released my first single House of Stone, my name is Angus Legg. I am wondering as to why overnight my streams gave decreased by over 200? If anyone could help me with this that would be amazi...

oy844_u-xf9sp
Newbie
Hey guys, I am a certified Spotify artist, I have recently released my first single House of Stone, my name is Angus Legg. I am wondering as to why overnight my streams gave decreas...
2018-09-11 6:05:00 AM
2018-09-11 9:39:48 AM
jsannn
Community Legend
1567 Views
1 replies
0 likes
Account

1567 Views
1 replies
0 likes

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