Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
3 weeks ago
363 Views
0 replies
6 likes
Security

363 Views
0 replies
6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Faithless2o
Regular
439040 Views
970 replies
108 likes
Account

439040 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1194949 Views
119 replies
116 likes
Account

1194949 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
106730 Views
70 replies
11 likes
Account
Login
Premium

106730 Views
70 replies
11 likes

Gift card wont apply on family plan

I have a family plan and purchased a $60 gift card on Prime Day and turns out I can't redeem it. Whats the issue? It should be 4 months of service.

religatex
Casual Listener
I have a family plan and purchased a $60 gift card on Prime Day and turns out I can't redeem it. Whats the issue? It should be 4 months of service.
2018-07-20 4:03:05 PM
2018-07-20 4:06:30 PM
Loxer
Community Legend
342 Views
1 replies
0 likes
Account

342 Views
1 replies
0 likes

So i live with my family

PlanPremiumCountry BrazilDeviceGalaxy S8+Operating SystemAndroid 6.1 My Question or IssueI live with my family, but i can't enter their premium plan.

joaoaoao
Newbie
Plan Premium Country Brazil Device Galaxy S8+ Operating System Android 6.1 My Question or Issue I live with my family, but i can't enter their premium plan.
2018-07-20 2:53:00 PM
2018-07-20 4:00:55 PM
EthanS1
Community Legend
289 Views
1 replies
0 likes
Account

289 Views
1 replies
0 likes

Solved!! nome de usuario com letras e números aleatório

PlanPremiumCountryBrazilDeviceAsus ZenfoneOperating SystemAndroid My Question or Issue My account name is appearing with letters and numbers. I want to change my name but I can't find where's change. It happens when I signed the Family Plan.

Luuiiz
Casual Listener
Plan Premium Country Brazil Device Asus Zenfone Operating System Android My Question or Issue My account name is appearing with letters and numbers. I want to change my...
2018-07-18 9:14:54 PM
2018-07-20 2:11:40 PM
Luuiiz
Casual Listener
17157 Views
4 replies
4 likes
Account
Premium

17157 Views
4 replies
4 likes

Royalties Trial vs Premium vs Free

I have a question about the Spotify royalties program.I am aware that streams from Free accounts pay less royalties than streams from Premium accounts.What about Trial (Premium) accounts? Do they pay same royalties like paid premium accounts? Or do t...

boschertmarkus
Newbie
I have a question about the Spotify royalties program. I am aware that streams from Free accounts pay less royalties than streams from Premium accounts. What about Trial (Premium) accounts? Do they...
2018-07-18 4:25:45 PM
2018-07-20 1:44:04 PM
Loxer
Community Legend
1142 Views
1 replies
0 likes
Account
Free
Premium

1142 Views
1 replies
0 likes

Solved!! Playlists

Is there a max limit to the amount of playlists I can create on my Spotify. I do not mean follow but set up. For example my fav 50 Artists I can put all their songs into one or maybe two playlists plus have 4 or 5 blues playlists may be 5 for soft ro...

user-removed
Visitor
Is there a max limit to the amount of playlists I can create on my Spotify. I do not mean follow but set up. For example my fav 50 Artists I can put all their songs into one or maybe two pla...
2018-07-20 12:19:37 PM
2018-07-20 1:27:13 PM
Loxer
Community Legend
497 Views
4 replies
0 likes
Premium
Unlimited

497 Views
4 replies
0 likes

How do I find my other spotify accounts?

PlanPremiumCountry United States of America DeviceGoogle Pixel XLOperating SystemAndroid Oreo My Question or Issue I've made an account 'dolan-pls' and I know I had another account with my full name 'Donald Krambeck' however I can't find the email I ...

dolan-pls
Newbie
Plan Premium Country United States of America Device Google Pixel XL Operating System Android Oreo My Question or Issue I've made an account 'do...
2018-07-19 7:40:30 PM
2018-07-20 10:46:23 AM
PMorgan
Roadie
401 Views
1 replies
0 likes
Login
Premium
Security

401 Views
1 replies
0 likes

Playlists have dissapeared

Hello,Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was a theft attempt, but it was stopped very quickly. However af...

Raudonas21
Newbie
Hello, Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was...
2018-07-20 8:41:09 AM
2018-07-20 9:31:13 AM
Loxer
Community Legend
277 Views
1 replies
0 likes
Account

277 Views
1 replies
0 likes

Facebook linked to account but not updating

Premium, USA iPhone/iOS My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile picture is one from years ago, and I've changed my profile picture on faceboo...

emmjacks
Newbie
Premium, USA iPhone/iOS My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile pi...
2018-07-20 5:29:35 AM
2018-07-20 7:29:04 AM
Billy-J
Spotify Star
291 Views
1 replies
0 likes
Account

291 Views
1 replies
0 likes

"nulled" account

Had an account linked to my facebook. But recently deleted my facebook. Now my account registers as "null" but still takes payments out. I am no longer logged into the account but still need to cancel these payments so I am not paying double. I tried...

KonaPete
Newbie
Had an account linked to my facebook. But recently deleted my facebook. Now my account registers as "null" but still takes payments out. I am no longer logged into the account but still need to cance...
2018-07-19 5:14:25 AM
2018-07-20 4:01:08 AM
Keanu_C
Community Legend
1537 Views
1 replies
0 likes
Account
Premium
Security
Subscription

1537 Views
1 replies
0 likes

Account page error

PlanStudent Premium, trying to transfer to family premiumCountryUSADevicePixelOperating SystemWindows 10, chrome browser My Question or Issue I am currently trying to transition to a family premium plan with my family, however I received no error mes...

americanmicrobe
Newbie
Plan Student Premium, trying to transfer to family premium Country USA Device Pixel Operating System Windows 10, chrome browser My Question or Issue I am currently tryi...
2018-07-18 11:33:17 PM
2018-07-20 3:55:28 AM
Keanu_C
Community Legend
406 Views
3 replies
0 likes
Account
Premium
Subscription

406 Views
3 replies
0 likes

Payment problem

My Spotify student premium payment didn't go through, and it sent me an email and in 3 days it sent me another email that it needed to be paid so enough money is in the bank now but it's still alerting me that it needs paid or I will lose my premium,...

JOSHFISHER
Newbie
My Spotify student premium payment didn't go through, and it sent me an email and in 3 days it sent me another email that it needed to be paid so enough money is in the bank now but it's still alerti...
2018-07-20 1:32:51 AM
2018-07-20 3:53:24 AM
Keanu_C
Community Legend
343 Views
1 replies
0 likes
Premium

343 Views
1 replies
0 likes

Profile pic

Is there a way to change your profile pic in the spotify app? Can you change your name also?Premium, windows

jUDAPOLLUTA
Newbie
Is there a way to change your profile pic in the spotify app? Can you change your name also? Premium, windows
2018-07-20 2:12:02 AM
2018-07-20 3:40:36 AM
Keanu_C
Community Legend
620 Views
1 replies
0 likes
Account
Premium

620 Views
1 replies
0 likes

GET PREMIUM

PlanFree/PremiumCountry BRAZILDeviceIPHONE8Operating System(iOS 10, My Question or IssueI WANT TO UPGRADE WHILE OVERSEAS IN BRAZIL.....MY IP IS BEING TRACED TO A BRAZIL LOCATION. I HAVE CHANGED THE WEBSITE TO REFLECT THE US AND MY BILLING INFO IS THE...

MIKEMAZ
Casual Listener
Plan Free/Premium Country BRAZIL Device IPHONE8 Operating System (iOS 10, My Question or Issue I WANT TO UPGRADE WHILE OVERSEAS IN BRAZIL.....MY IP IS BEING TRACED TO A B...
2018-07-19 11:37:19 PM
2018-07-20 2:46:49 AM
Billy-J
Spotify Star
1859 Views
3 replies
0 likes
Account
Premium
Security
Subscription

1859 Views
3 replies
0 likes

Solved!! Cannot Connect Facebook Account

I recently got my account back this morning after it was hacked and my email was changed. My email and account have been recovered since, but my facebook account was disconnected and now I cannot connect it back. When I click on "connect to facebook"...

peepo2399
Casual Listener
I recently got my account back this morning after it was hacked and my email was changed. My email and account have been recovered since, but my facebook account was disconnected and now I ca...
2018-07-19 4:32:38 PM
2018-07-19 11:24:02 PM
Luke
Spotify Star
1478 Views
3 replies
0 likes
Account

1478 Views
3 replies
0 likes

Codigo de error 17

Buenas tardes,llevo varios dias intentando abrir sesión en spotify para escuchar musica pero no me deja. Al acceder me sale codigo de error 17.Revisé los cortafuegos y también disinstalé y volví a instalar el mismo programa...pero nada.¿Alguien me pu...

Danimen
Newbie
Buenas tardes, llevo varios dias intentando abrir sesión en spotify para escuchar musica pero no me deja. Al acceder me sale codigo de error 17. Revisé los cortafuegos y también disi...
2018-07-19 6:15:05 PM
2018-07-19 11:05:27 PM
Luke
Spotify Star
4217 Views
1 replies
0 likes
Account
Login

4217 Views
1 replies
0 likes

Superuser Contribution Problemas modo offline y log in

Buenas tardes, Les hablo para comunicarles que mi cuenta premium esta mostrandome muchas irregularidades ultimamente. Cuando estoy sin conexion aun habiendo descargado mi lista de reproduccion no me lo permite, me saca de la cuenta por lo que en cada...

ame0515
Casual Listener
Buenas tardes, Les hablo para comunicarles que mi cuenta premium esta mostrandome muchas irregularidades ultimamente. Cuando estoy sin conexion aun habiendo descargado mi lista de repr...
2017-04-25 5:17:21 PM
2018-07-19 7:36:51 PM
acv086
Newbie
138479 Views
69 replies
6 likes

138479 Views
69 replies
6 likes

Superuser Contribution Duplicate accounts

My Question or Issue I have been charged for ages from my vank account and from my mobile phone bill. How do i get a refund?

suzannefeg
Newbie
My Question or Issue I have been charged for ages from my vank account and from my mobile phone bill. How do i get a refund?
2018-07-18 2:34:56 PM
2018-07-19 5:45:18 PM
jonihil
Newbie
485 Views
2 replies
0 likes
Subscription

485 Views
2 replies
0 likes

Solved!! List of all songs collected missing

Plan: Free/PremiumCountry: USADevice: Sony XA1Operating System: Windows 7 on PCMy Question or Issue: I used to be able to see a list of all songs. Now I only see favorite songs. Is there any way I could have that restored or have my list of all songs...

ombieza
Casual Listener
Plan: Free/Premium Country: USA Device: Sony XA1 Operating System: Windows 7 on PC My Question or Issue: I used to be able to see a list of all songs. Now I only see favorite ...
2018-07-19 3:11:23 PM
2018-07-19 4:56:21 PM
Loxer
Community Legend
553 Views
5 replies
0 likes
Account

553 Views
5 replies
0 likes

Account hacked

PlanPremiumCountry Spotify Country UK, (now located in Canada) DeviceAll (phone, laptop, website, etc)Operating SystemWin10, iOS, Android Marshmallow My Question or Issue I was having problems logging in to Spotify last night. Today, upon resetting p...

malzabin
Casual Listener
Plan Premium Country Spotify Country UK, (now located in Canada) Device All (phone, laptop, website, etc) Operating System Win10, iOS, Android Marshmallow My Question or Issu...
2018-07-19 3:27:51 PM
2018-07-19 4:55:04 PM
Loxer
Community Legend
624 Views
4 replies
0 likes
Account
Login
Security

624 Views
4 replies
0 likes

Gear S3 (90A9) connected

Every time when I connect in my spotify account I see another device connected that I don't pass my account informations, someone has the same problem ? I don't know who is or why is connected, I disconnect all of devices from configurations site and...

Léo_Bris
Casual Listener
Every time when I connect in my spotify account I see another device connected that I don't pass my account informations, someone has the same problem ? I don't know who is or why is connected, I dis...
2018-07-19 1:52:26 PM
2018-07-19 3:05:20 PM
Loxer
Community Legend
656 Views
3 replies
0 likes
Account
Other

656 Views
3 replies
0 likes

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