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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Alice_ab
  • Visitor
  • 172836 Views
  • 186 replies
  • 13 likes
  • Account
    Free
  • 172836 Views
  • 186 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11371 Views
  • 6 replies
  • 11 likes
  • Security
  • 11371 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516039 Views
  • 986 replies
  • 113 likes
  • Account
  • 516039 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126023 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126023 Views
  • 74 replies
  • 12 likes

lost ACCOUNT

PlanPREMIUMCountryNEW ZEALANDDevice(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueHI, I SET UP AN ACCOUNT ON A COMPUTER AND NOW I CAN'T REMEMBER IT. I AM PAYING THE SUBC...

  • Visitor
  • Plan PREMIUM Country NEW ZEALAND Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue HI, I ...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

Do not want Japonese language used on my Spotify. Please change to English.

My account shows Japonese language for all music as well as settings etc. i don’t understand it, can’t use my Spotify, therefore can’t choose music or other items cuz don’t know what the options are - no English language to use.

  • Visitor
  • My account shows Japonese language for all music as well as settings etc. i don’t understand it, can’t use my Spotify, therefore can’t choose music or other items cuz don’t know what the options are ...
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Email apears as used but at the same time says it doesnt exist

apparently my email seems to be in the limbo. I closed my account, but now that I wanted to create a new one with the same email as the one that was closed. but it says that the email is already in use with that account.what do I have to do in order ...

  • Newbie
  • apparently my email seems to be in the limbo. I closed my account, but now that I wanted to create a new one with the same email as the one that was closed. but it says that the email is already in u...
  • Susan_GP
  • Moderator
  • 1035 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1035 Views
  • 3 replies
  • 0 likes

Ability to isolate music suggestions for two distinct genres.

PlanFree (currently)CountryUSADeviceiPhone and desktopOperating SystemiOS / Windows My Question or Issue I am a single user that has two distinct listening genres that interfere with each other in the same account. I cannot find a way to create a dif...

  • Visitor
  • Plan Free (currently) Country USA Device iPhone and desktop Operating System iOS / Windows   My Question or Issue   I am a single user that has two distinct listening genres that...
  • Maxim
  • Spotify Star
  • 291 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 291 Views
  • 1 replies
  • 0 likes

Followers don't show in friends activity panel

I'm baffled by the difference between followers and friends and how that all works. There are number of acquaintances (not artists) whom I follow and who follow me back. None of them appear in my friend activity panel, and don't show up if I "Add Fri...

  • Music Fan
  • I'm baffled by the difference between followers and friends and how that all works. There are number of acquaintances (not artists) whom I follow and who follow me back. None of them appear in my fri...
  • Maxim
  • Spotify Star
  • 1208 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1208 Views
  • 3 replies
  • 0 likes

Solved!! All playlists gone after account change

PlanPremiumCountrySwedenDeviceGalaxy s8Operating System My Question or IssueHi,My girlfriend and I have been using premium family for some time, and yesterday we decided to change to Duo. After I sent the invitation to her, all her playlists and arti...

  • Casual Listener
  • Plan Premium Country Sweden Device Galaxy s8 Operating System   My Question or Issue Hi, My girlfriend and I have been using premium family for some time, and yesterday we decided to c...
  • vibinwithnat
  • Newbie
  • 2204 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2204 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Egypt Issues

Dears, I've been using the newly launched Spotify in Egypt (premium account) for almost a month now, and still the basic Spotify features such as Daily Mix, Discover Weekly & Release Radar have not yet appeared. I still get the same message that I ha...

  • Casual Listener
  • Dears,   I've been using the newly launched Spotify in Egypt (premium account) for almost a month now, and still the basic Spotify features such as Daily Mix, Discover Weekly & Release Rad...
  • lulu06
  • Visitor
  • 1233 Views
  • 2 replies
  • 1 likes
  • 1233 Views
  • 2 replies
  • 1 likes

Cancel free account

I want to cancel my free Spotify account

  • Visitor
  • I want to cancel my free Spotify account
  • AdamDamon
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find my spotify profile when I type it into the search bar , why?

I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other users turn up but my profile name doesn't turn up at...

  • Visitor
  • I just created a new account but when I type my profile name onto the search bar I can't find it. Like for example if I type in (AXY) ( not my real profile name) into the search bar only some other u...
  • dogancanbay
  • Visitor
  • 5052 Views
  • 3 replies
  • 3 likes
  • Account
  • 5052 Views
  • 3 replies
  • 3 likes

Superuser Contribution unable to view following list on profile even after toggling publicsettings

i am able to see my followers on my profile, but when i click on my 'following' tab, i am met with a 'couldn't find that page! search for something else?' message. i have gone through on both mobile & computer through settings to make sure that my 's...

  • Visitor
  • i am able to see my followers on my profile, but when i click on my 'following' tab, i am met with a 'couldn't find that page! search for something else?' message. i have gone through on both mobile ...
  • Yordan
  • Moderator
  • 9384 Views
  • 7 replies
  • 1 likes
  • 9384 Views
  • 7 replies
  • 1 likes

My account has been suspended

Hey, my account has been suspended, 3 years ago I started to using Spotify, back then I didn’t know a lot about the platform nor the difference between free and premium plan, so few things didn’t work as I expected to I went to Facebook tech group an...

  • Casual Listener
  • Hey, my account has been suspended, 3 years ago I started to using Spotify, back then I didn’t know a lot about the platform nor the difference between free and premium plan, so few things didn’t wor...
  • joedermann
  • Casual Listener
  • 567 Views
  • 2 replies
  • 0 likes
  • Account
  • 567 Views
  • 2 replies
  • 0 likes

I’m so sorry, but I didn’t have enough money on my account for the monthly payment. But now it is ok

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inability to play Spotify on 2 distinct devices at once even with Dou or Family accounts is frustra

i had a Dou account for my and my spouse, and we use it on our phones, cars and smart speaker at home and work. With a Dou account I should be able to play 2 devices simultaneously, regardless of what account is in use (don’t reinvent the wheel here ...

  • Casual Listener
  • i had a Dou account for my and my spouse, and we use it on our phones, cars and smart speaker at home and work.   With a Dou account I should be able to play 2 devices simultaneously, regardle...
  • blgmusic
  • Casual Listener
  • 5948 Views
  • 7 replies
  • 1 likes
  • Account
  • 5948 Views
  • 7 replies
  • 1 likes

I have an Error code 3. I cannot log in on my computer

I can log in on my Phone, but I cannot log in on my Laptop. I have updated and changed my password, I have tried logging in with my email, connecting my account to apple and facebook yet nothing works.

  • Visitor
  • I can log in on my Phone, but I cannot log in on my Laptop. I have updated and changed my password, I have tried logging in with my email, connecting my account to apple and facebook yet nothing work...
  • TanyaS
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why is Spotify always showing me the exact same music?

Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 years ago are fresh tracks.And what do they add? Two ne...

  • Music Fan
  • Does anyone else find that their "Discover Weekly" has about two new songs per week, and the rest are things you've already heard? Meanwhile the "Release Radar" is pretending that things from 10 year...
  • lordthistle
  • Music Fan
  • 9124 Views
  • 8 replies
  • 3 likes
  • 9124 Views
  • 8 replies
  • 3 likes

Superuser Contribution can 2 people people listen to the same Spotify account at the same time

I have a student account and I was wondering if two people could listen the same Spotify account at once if not then how can only two people listen to the acount at the same time?

  • Newbie
  • I  have a student account and I was wondering if two people could listen the same Spotify account at once if not then how can only two people listen to the acount at the same time?
  • Yordan
  • Moderator
  • 6911 Views
  • 3 replies
  • 0 likes
  • 6911 Views
  • 3 replies
  • 0 likes

why do i keep getting logged out of my account

whenever i open the spotify browser, im always logged out, so i have to log in again every time i open spotify. this happens on my mac, so i tried opening spotify on another device (windows desktop) and it does the same. my phone doesn't have that pr...

  • Visitor
  • whenever i open the spotify browser, im always logged out, so i have to log in again every time i open spotify. this happens on my mac, so i tried opening spotify on another device (windows desktop) ...
  • osornios
  • Spotify Star
  • 1178 Views
  • 1 replies
  • 0 likes
  • 1178 Views
  • 1 replies
  • 0 likes

Can't log even though I have changed the password multiple times on laptop

I've tried logging in to Spotify through my laptop and I have had to reset my password multiple times yet it still won't log me in and just says "Incorrect password or username" I am certain that I am using the correct password and email/username

  • Visitor
  • I've tried logging in to Spotify through my laptop and I have had to reset my password multiple times yet it still won't log me in and just says "Incorrect password or username" I am certain that I ...
  • osornios
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes