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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • justindt
  • Casual Listener
  • 280770 Views
  • 824 replies
  • 84 likes
  • Account
  • 280770 Views
  • 824 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133545 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133545 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75763 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75763 Views
  • 63 replies
  • 8 likes

Superuser Contribution Unable to login to Spotify (on phone and PC)

PlanPremium DeviceiPhone 12, Windows 11 My Question or IssueMy friend is unable to sign in to his Spotify account. When selecting to sign in using Facebook, spotify returns an error saying: Login failed, combination of username and password is wrong....

  • Newbie
  • Plan Premium   Device iPhone 12, Windows 11   My Question or Issue My friend is unable to sign in to his Spotify account. When selecting to sign in using Facebook, spotify returns an...
  • Vasil
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution Updating my country settings!

PlanFreeCountryIndiaDevice(Windows Laptop) My Question or IssueDespite updating my country and language on my profile/account, for some reason I am getting ads in Indonesian (I think) - how can this be fixed?Please note I did not travel outside India...

  • Visitor
  • Plan Free Country India Device (Windows Laptop)   My Question or Issue Despite updating my country and language on my profile/account, for some reason I am getting ads in Indonesian (I t...
  • Jeremy
  • Spotify
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 106 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Dont have a lyrics feature (mobile)

I'd like to start by mentioning I have premium and I understand not every song has lyrics added to it, but literally none of my songs have lyrics under them. If anything I get a backstory for the song or whatever it is, but I dont actually ge the lyr...

  • Casual Listener
  • I'd like to start by mentioning I have premium and I understand not every song has lyrics added to it, but literally none of my songs have lyrics under them. If anything I get a backstory for the son...
  • OscarDC
  • Moderator
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify says I don't have an account?

PlanPremiumCountryUSADeviceSamsung Galaxy A52 5G and Windows 10Operating SystemWindows 10 My Question or IssueI've had my Spotify account for at least 5 years now, and a Premium plan for maybe 2-3. I hadn't recently noticed this was an issue because ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy A52 5G and Windows 10 Operating System Windows 10   My Question or Issue I've had my Spotify account for at least 5 years now, and a Prem...
  • Jeremy
  • Spotify
  • 877 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 877 Views
  • 3 replies
  • 0 likes

Delete Account and copy Playlists from there nonetheless

Dear Community, I belong to the growing number of people, who want to delete their Facebook account. Unfortunately (as many others), I have used my Facebook Account to creaty my Spotify account. After having done some research, I know that the only r...

  • Visitor
  • Dear Community,   I belong to the growing number of people, who want to delete their Facebook account. Unfortunately (as many others), I have used my Facebook Account to creaty my Spotify acco...
  • Maxim
  • Spotify Star
  • 84 Views
  • 1 replies
  • 0 likes
  • Account
  • 84 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problema com configurações

Então, eu entrei hoje nas configurações e e encontrei isto (atualmente indisponível), então fiquei me perguntando o que aconteceu pois isso nunca ocorreu. Eu uso o Spotify Premium para estudantes.

  • Casual Listener
  • Então, eu entrei hoje nas configurações e e encontrei isto (atualmente indisponível), então fiquei me perguntando o que aconteceu pois isso nunca ocorreu. Eu uso o Spotify Premium para estudantes.&nb...
  • Bittencourt
  • Spotify Star
  • 4099 Views
  • 13 replies
  • 0 likes
  • Premium
  • 4099 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify Contact

Can anyone help me figure out how to contact Spotify for help? NOTHING WORKS on the help sight. This company has me so **bleep** off because they'll gladly take your money, but they purposely make it impossible to even contact them with questions. Wh...

  • Visitor
  • Can anyone help me figure out how to contact Spotify for help?  NOTHING WORKS on the help sight.  This company has me so **bleep** off because they'll gladly take your money, but they purpo...
  • OscarDC
  • Moderator
  • 391 Views
  • 1 replies
  • 1 likes
  • 391 Views
  • 1 replies
  • 1 likes

Superuser Contribution Help???

I got my first iPhone and so far hate it. Lost all my music from my android and now trying to figure out how to get music on phone without giving apple another dime. I downloaded a playlist from Spotify and the arrows turned green immediately, like i...

  • Newbie
  • I got my first iPhone and so far hate it. Lost all my music from my android and now trying to figure out how to get music on phone without giving apple another dime. I downloaded a playlist from Spot...
  • OscarDC
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Artist has duplicate page

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy S22+Operating SystemAndroid 12 / Samsung One UI 4.1 My Question or IssueWhen I go to the page for Carpe Noctem, the artist has a duplicate page

  • Regular
  • Plan Premium Country United Kingdom  Device Samsung Galaxy S22+ Operating System Android 12 /  Samsung One UI 4.1   My Question or Issue When I go to the page for Carpe Noct...
  • TreyAnastasio
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
  • 103 Views
  • 1 replies
  • 0 likes

What happened to my Loudr.fm game music bundles?

I bought three game music bundles from loudr.fm in 2013-2014. When I tried to login into my loudr.fm account today, the URL forwarded me to Spotify, and I learned that Spotify had acquired Loudr in 2018. So where can I download my Loudr.fm game bundl...

  • Newbie
  • I bought three game music bundles from loudr.fm in 2013-2014. When I tried to login into my loudr.fm account today, the URL forwarded me to Spotify, and I learned that Spotify had acquired Loudr in 2...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family account banned?

Hello,I bought a Spotify premium family account. I added few of my family members there (we all live in one house) but my sister got deleted and I cannot add her again. How to make her unbanned? She wants to have the account connected with Facebook s...

  • Newbie
  • Hello, I bought a Spotify premium family account. I added few of my family members there (we all live in one house) but my sister got deleted and I cannot add her again. How to make her unbanned? Sh...
  • OscarDC
  • Moderator
  • 4391 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4391 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution What's the difference here?

PlanPremiumCountryCYDeviceSamsung A52 / Win10Operating SystemSamsung A52 / Win10 My Question Greetings, I was idling on pc and recognized that my friend hasn't listened for a while then head to her profile. She deleted every playlist that she made an...

  • Regular
  • Plan Premium Country CY Device Samsung A52 / Win10 Operating System Samsung A52 / Win10   My Question   Greetings,   I was idling on pc and recognized that my friend hasn'...
  • Yordan
  • Moderator
  • 276 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 276 Views
  • 5 replies
  • 0 likes

Spotify in Ukraine

Hi! I traveled into Ukraine in some months. I wanna to continue subscribe Premium from my Poland visa card, but i can't. I'm blocked 'coz Spotify not available in Ukraine. What I can do?

  • Newbie
  • Hi! I traveled into Ukraine in some months. I wanna to continue subscribe Premium from my Poland visa card, but i can't. I'm blocked 'coz Spotify not available in Ukraine. What I can do?
  • STiz1
  • Visitor
  • 5113 Views
  • 8 replies
  • 9 likes
  • Premium
  • 5113 Views
  • 8 replies
  • 9 likes

Solved!!Superuser Contribution Ads on premium

If I pay for premium to not get ads why does Spotify insist on showing me full screen ads for its own products?  

  • Casual Listener
  • If I pay for premium to not get ads why does Spotify insist on showing me full screen ads for its own products?     
  • AnonMessiah
  • Casual Listener
  • 195 Views
  • 2 replies
  • 0 likes
  • Account
  • 195 Views
  • 2 replies
  • 0 likes

Superuser Contribution Falha no pagamento com Cartão Nubank

Ja tentei diversas vezes cartao ou spotify premium com meu Nubank e sempre da falha no pagamento. Ja atualizei todos os meus dados, conferi os mesmos, ja tentei colocar os dados tanto do cartao virtual quanto do fisico e tanto em debito quanto em cre...

  • Newbie
  • Ja tentei diversas vezes cartao ou spotify premium com meu Nubank e sempre da falha no pagamento. Ja atualizei todos os meus dados, conferi os mesmos, ja tentei colocar os dados tanto do cartao virtu...
  • Yordan
  • Moderator
  • 484 Views
  • 1 replies
  • 0 likes
  • Premium
  • 484 Views
  • 1 replies
  • 0 likes

Disabling my account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.iPlanFreeCountry DeviceSamsungOperating SystemAndroid My Question or IssueI would like to disable/delete my account

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.i Plan Free Country   Device Samsung Operating System Android  ...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Account
  • 129 Views
  • 1 replies
  • 0 likes

No Valid Email And Forgot Password

FreeUSA IPhone XRiOS 10 When I made my spotify account back in about 2020, I accidentally made the mistake of putting ‘gamail’ instead of ‘gmail’. I’ve just realized this now and by now I have forgotten the password since I can’t change it. I still h...

  • Visitor
  •     Free USA   IPhone XR iOS 10   When I made my spotify account back in about 2020, I accidentally made the mistake of putting ‘gamail’ instead of ‘gmail’. I’ve just real...
  • Luan
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 103 Views
  • 1 replies
  • 0 likes

Solved!! I can't acces my Artist account

I published a track via Freshtunes.They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that. What can I do?

  • Regular
  • I published a track via Freshtunes. They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that.   W...
  • michaelashush
  • Visitor
  • 3671 Views
  • 10 replies
  • 0 likes
  • 3671 Views
  • 10 replies
  • 0 likes