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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
82039 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657504 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738825 Views
18 replies
29 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe recently posted a sermon podcast, but under show title its posting our sermon title and fo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We rece...
Moderator
303 Views
1 replies
0 likes
I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his!I've already tried to send him a new link to join the plan again, but to no avail.I need help, urge...
I have a family member who received an email to confirm the address but didn't have time to confirm, now he can't get into the plan, which is also his! I've already tried to send him a new link to j...
Spotify Star
306 Views
1 replies
0 likes
My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we can utilize this feature?
My husband is the plan manager and my account is linked to his. However, he does not utilize the audiobook feature and I would LOVE to. Is there a way for us to switch who the plan manager is so we c...
Spotify Star
315 Views
1 replies
0 likes
I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement.TJ
I agreed to try the 1 month trial for prime, and get it on my mobile phone and Alexa but when I try to get prime on my pc it wants me to open another payment agreement. TJ
Moderator
276 Views
1 replies
0 likes
It just don’t shows up
It just don’t shows up
Not applicable
515 Views
2 replies
0 likes
If I want to play my liked songs it doesnt work because it says that I need to upgrade to premium but i just wanna listen to my liked playlist, why is this happening?
If I want to play my liked songs it doesnt work because it says that I need to upgrade to premium but i just wanna listen to my liked playlist, why is this happening?
Spotify Star
1121 Views
3 replies
0 likes
I type in the code and it is not redeemable
I type in the code and it is not redeemable
Spotify Star
327 Views
1 replies
0 likes
I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library. I checked the Spotify terms, and nothing on the playlist violated those terms as I understand them--particularly...
I got a takedown notification on a playlist with a few common songs on it. Nothing explicit, just regular songs from the Spotify library. I checked the Spotify terms, and nothing on the play...
Spotify Star
390 Views
1 replies
0 likes
There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
There is no 'Manage my Plan' on my screen. Only 'Manage my Subscription'. When that is chosen, it shows I have Premium Family but there is no link to take me to payment editing
Spotify Star
308 Views
1 replies
0 likes
Hi,I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went wrong, please try again or check out our help area" I then try putting my gmail...
Hi, I am currently a Spotify Free user in the USA. I have a problem where when I try to log into Spotify via Google, it gives me the following error: "Oops! Something went w...
Spotify Star
1042 Views
1 replies
1 likes
I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.
I am not allowed to download playlists on my new pc because of the limit, but I am not able to remove the downloaded playlists on old devices.
Roadie
300 Views
1 replies
0 likes
I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email address. Once realizing that the new account didn't allo...
I have a family account. My son (not an adult) has an account under this. He had trouble logging into his account, and being impatient created another account (free plan) under their same email addre...
Visitor
2039 Views
3 replies
0 likes
Hello! Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?
Hello!👐 Please tell me, I’m in India, I want to connect to premium for 1 year immediately. But in subscription plans before payment by card there is no such option. Only for 1 month. How to do it?🙂...
Roadie
392 Views
1 replies
0 likes
Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?
Hello į dont use Spotify anymore and į got charged for Spotify premium 7.99euro iš it possible to get Refund?
Roadie
309 Views
1 replies
0 likes
PlanPremiumCountry My Question or Issue(1) I signed up while in Canada, and while in Canada the premium expired so I was on free.(2) I travelled to a different country, and signed up for premium. Since the price was cheaper I switched from Canada to ...
Plan Premium Country My Question or Issue (1) I signed up while in Canada, and while in Canada the premium expired so I was on free. (2) I travelled to a different country, a...
Spotify Star
361 Views
1 replies
0 likes
It just takes me to a page about plans and won't let me activate it.
It just takes me to a page about plans and won't let me activate it.
Roadie
485 Views
1 replies
0 likes
It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.
It keeps saying something went wrong try again.. im just trying to change my email to my new personal one.
Moderator
814 Views
6 replies
1 likes
PlanFamily CountryBrazil My Question or IssueWhen I changed my payment method (from credit card to Google Play), Spotify changed my plan from family to individual. Now I can't go back to family plan on the same price I used to pay.
Plan Family Country Brazil My Question or Issue When I changed my payment method (from credit card to Google Play), Spotify changed my plan from family to individual. Now I...
Spotify Star
368 Views
1 replies
0 likes
I don't have an account
I don't have an account
Not applicable
572 Views
2 replies
0 likes
Hi, how do I change the country settings to change payment method? I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now every time I try to updater, it says online the countries...
Hi, how do I change the country settings to change payment method? I’ve been trying to change my payment method to PayPal or my European bank card as I moved back to Europe from Australia. Now ...
Spotify Star
671 Views
1 replies
0 likes
