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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9951 Views
  • 3 replies
  • 9 likes
  • Security
  • 9951 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 496620 Views
  • 982 replies
  • 112 likes
  • Account
  • 496620 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214124 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214124 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122778 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122778 Views
  • 72 replies
  • 12 likes

Problème fondu enchaîné

Hello everybody / Bonjour tout le monde !(Je tiens à préciser avant toute chose que je possède un compte premium Spotify.)Je viens à la rencontre de la communauté pour m'aider car sur la playlist Hardstyle Hits, quand j'écoute la musique et que j'arr...

  • Newbie
  •      Hello everybody / Bonjour tout le monde ! (Je tiens à préciser avant toute chose que je possède un compte premium Spotify.) Je viens à la rencontre de la communauté pour m'aid...
  • Luke
  • Spotify Star
  • 2899 Views
  • 1 replies
  • 1 likes
  • Account
  • 2899 Views
  • 1 replies
  • 1 likes

Am I being hacked?

PlanPremiumCountry ItalyDevice(OnePlus phone)Operating System(Android, latest version) My Question or Issue I'm starting to see a ton of songs and albums I've never played or even heard of in my 'recently played' section and sometimes my phone starts...

  • Newbie
  • Plan Premium Country  Italy Device (OnePlus phone) Operating System (Android, latest version)   My Question or Issue  I'm starting to see a ton of songs and albums I've never...
  • user-removed
  • Not applicable
  • 481 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 481 Views
  • 2 replies
  • 0 likes

I don't know my email account or my password for my main account where i have premium

PlanPremiumCountryUSDeviceiPhone6Operating SystemiOS 11.4.1 My Question or Issue I had my account logged in my iPhone a few days ago but once the app updates it makes me login in again. Then, I realized that I forgot the password and email to recover...

  • Casual Listener
  • Plan Premium Country US Device iPhone6 Operating System iOS 11.4.1   My Question or Issue  I had my account logged in my iPhone a few days ago but once the app updates i...
  • user-removed
  • Not applicable
  • 992 Views
  • 4 replies
  • 0 likes
  • Account
  • 992 Views
  • 4 replies
  • 0 likes

Changing country not allowed

Hi. I am italian and I live in israel.I would love Spotify to suggest me more new italian artist and definitely I hate israely music, i don't understand hebrew and I don't want to follow hebrew podcasts!!If I try to change the country from my profile...

  • Newbie
  • Hi. I am italian and I live in israel. I would love Spotify to suggest me more new italian artist and definitely I hate israely music, i don't understand hebrew and I don't want to follow hebrew pod...
  • user-removed
  • Not applicable
  • 678 Views
  • 2 replies
  • 0 likes
  • Account
  • 678 Views
  • 2 replies
  • 0 likes

forgotten password and new email address

hello, i recently made a new Spotify account my old Spotify account was premium and I’ve had it for a very long time. A long enough time where since then I’ve made a new email adress and have forgotten the password since. I cannot log back in and I s...

  • Newbie
  • hello, i recently made a new Spotify account my old Spotify account was premium and I’ve had it for a very long time. A long enough time where since then I’ve made a new email adress and have forgott...
  • user-removed
  • Not applicable
  • 444 Views
  • 2 replies
  • 0 likes
  • Login
  • 444 Views
  • 2 replies
  • 0 likes

My account does not write my name and surname.

PlanPremiumCountryTurkeyDevice(iPhone 7 - PC)Operating System(iOS 10, Windows 10.) My Question or IssueI disconnect with Facebook. I don't use Facebook anymore. I log in to Spotify with my e-mail address. But once I do this, my name and my surname do...

  • Newbie
  • Plan Premium Country Turkey Device (iPhone 7 - PC) Operating System (iOS 10, Windows 10.)   My Question or Issue I disconnect with Facebook. I don't use Facebook anymore. I log in to S...
  • user-removed
  • Not applicable
  • 528 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 528 Views
  • 1 replies
  • 0 likes

Suggestions to the Android application aswell subscription.

PlanInvite->Premium 5+years Country NorwayDeviceSamsung Galaxy S7-S9, {PC}, Samsung GT-N8020, Huawei P10+Operating SystemWindoe 10, Android 4.4.2 -> Android 8.0.0 My Question or Issue or Suggestions?I would suggest to remove the the limitation betwee...

  • Casual Listener
  • Plan Invite->Premium 5+years  Country  Norway Device Samsung Galaxy S7-S9, {PC}, Samsung GT-N8020, Huawei P10+ Operating System Windoe 10, Android 4.4.2 -> Android 8.0.0 &nbsp...
  • user-removed
  • Not applicable
  • 343 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 343 Views
  • 1 replies
  • 0 likes

How can i transfer apple music playlist to spotify or csv file?

i currently use apple music on my android device and pc, i want to transfer my playlist to spotify, how can i do it?

  • Casual Listener
  • i currently use apple music on my android device and pc, i want to transfer my playlist to spotify, how can i do it?
  • Njabulo
  • Newbie
  • 309962 Views
  • 7 replies
  • 16 likes
  • Account
    Other
  • 309962 Views
  • 7 replies
  • 16 likes

Editing playlist - mostly all gone :(

I was using my laptop to edit my playlist, have a bit of a clear out, then all of a sudden most of the playlist has disappeared after Spotify closing for an update. It reopened, showed a screen with my playlists which I'd never seen before, and then ...

  • Casual Listener
  • I was using my laptop to edit my playlist, have a bit of a clear out, then all of a sudden most of the playlist has disappeared after Spotify closing for an update. It reopened, showed a screen with ...
  • Loxer
  • Community Legend
  • 465 Views
  • 3 replies
  • 0 likes
  • Premium
  • 465 Views
  • 3 replies
  • 0 likes

Get rid of the annoying popups

How do i turn off the "new album" anoyance popup that Spotify displays from time to time? I'm on the premium plan. And have been experiencing this annoyance for a long time but not been abble to get rid of it. Paying, and still getting commercials / ...

  • Visitor
  • How do i turn off the "new album" anoyance popup that Spotify displays from time to time? I'm on the premium plan. And have been experiencing this annoyance for a long time but not been abble to...
  • Billy-J
  • Spotify Star
  • 694 Views
  • 1 replies
  • 0 likes
  • Other
  • 694 Views
  • 1 replies
  • 0 likes

Premium account but still getting ads

I'm on the Premium for Family plan and I'm still receiving ads sporadically on the Spotify app for PC (audio ads). I've also seen mobile overlays while on iOS. I'm based in Toronto, ON (Canada) and the from what I remember the ads have also been for ...

  • Newbie
  • I'm on the Premium for Family plan and I'm still receiving ads sporadically on the Spotify app for PC (audio ads). I've also seen mobile overlays while on iOS.   I'm based in Toronto, ON (Cana...
  • Billy-J
  • Spotify Star
  • 2706 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2706 Views
  • 1 replies
  • 0 likes

Facebook account closed and problems with my premium

PlanPremiumCountry SpainDeviceiPhone X and computerOperating System(iOS 10, Windows 10)My Question or Issue Hello!, im Spotify premium several years ago. Actually i decided to close my Facebook account and now i have lost my premium and my lists. I c...

  • Casual Listener
  • Plan Premium Country  Spain Device iPhone X and computer Operating System (iOS 10, Windows 10) My Question or Issue   Hello!, im Spotify premium several years ago. Actually i deci...
  • meganne124
  • Music Fan
  • 577 Views
  • 3 replies
  • 0 likes
  • Premium
  • 577 Views
  • 3 replies
  • 0 likes

How to get my account back

Hi.Few days ago I cancelled my Premium for some reason. I’m planning to get it soon. But yesterday I couldn’t access to my apps on PC and on my iPhone. My account was connected with Facebook. Logging with Facebook was not possible (error code 17). So...

  • Newbie
  • Hi. Few days ago I cancelled my Premium for some reason. I’m planning to get it soon. But yesterday I couldn’t access to my apps on PC and on my iPhone. My account was connected with Facebook. Loggi...
  • Loxer
  • Community Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 498 Views
  • 1 replies
  • 0 likes

I am living in Turkey and ı forgot adress that writen on spotify

PlanPremiumCountry Turkey My Question or Issue me and my friends are living at same high school. So ı opened family spo. But in Turkey adress writing different from other countrys. so ı forgot what ı wrote exactly. can you send me what ı wrote. becau...

  • Newbie
  • Plan Premium Country  Turkey   My Question or Issue  me and my friends are living at same high school. So ı opened family spo. But in Turkey adress writing different from other c...
  • Maxim
  • Spotify Star
  • 557 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 557 Views
  • 1 replies
  • 0 likes

I can't see my profile page

Hello,I can't see my profile page, also I cant change my profile picture and I'm not seeing my full name How can I fix it?Country PolandDeviceiPhone 8Operating SystemWindows 7

  • Newbie
  • Hello, I can't see my profile page, also I cant change my profile picture and I'm not seeing my full name   How can I fix it? Country  Poland Device iPhone 8 Operating System Windo...
  • Billy-J
  • Spotify Star
  • 490 Views
  • 1 replies
  • 0 likes
  • Account
  • 490 Views
  • 1 replies
  • 0 likes

My Spotify activity is automatically turning off

Hey, I noticed that my spotify activity suddenly did not show up to my followers and I tried to find out what the problem is and found that the share my activity on spotify button was turned off. I turned it on and then the next time i go on spotify,...

  • Newbie
  • Hey, I noticed that my spotify activity suddenly did not show up to my followers and I tried to find out what the problem is and found that the share my activity on spotify button was turned off. I t...
  • osornios
  • Spotify Star
  • 1310 Views
  • 1 replies
  • 1 likes
  • 1310 Views
  • 1 replies
  • 1 likes

Login with deleted facebook account?

PlanPremiumCountryGermanyDevicePC and a HuaweiOperating SystemWindows 10 My Question or Issue So, normaly i log into Spotify via Facebook. A few days ago, i deleted my facebook account and forgot about the "Spotify log in thing". So now, i can´t log ...

  • Newbie
  • Plan Premium Country Germany Device PC and a Huawei Operating System Windows 10   My Question or Issue  So, normaly i log into Spotify via Facebook. A few days ago, i deleted my f...
  • osornios
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • Login
  • 446 Views
  • 1 replies
  • 0 likes

Lost account

hello, I had two accounts on spotify, I mistakenly signed the premium on an account that I no longer have access to.And I can not enter it to cancel the premium, now there are unwanted charges coming, how can I proceed?I also do not have access to th...

  • Newbie
  • hello, I had two accounts on spotify, I mistakenly signed the premium on an account that I no longer have access to. And I can not enter it to cancel the premium, now there are unwanted charges comi...
  • osornios
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 459 Views
  • 1 replies
  • 0 likes

My email

I lost my email account and i can not connect my spotify account and i subscribe for monthly spotify premium.please stop my subscribe ör give me my account how can i handle with it. My spotify name Wonderlandboy24

  • Visitor
  • I lost my email account and i can not connect my spotify account and i subscribe for monthly spotify premium.please stop my subscribe ör give me my account how can i handle with it. My spotify name W...
  • meganne124
  • Music Fan
  • 542 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 542 Views
  • 1 replies
  • 0 likes

Solved!! Getting constant e-mails about account password.

My Question or IssueHi, hope I can find some help here. I created a Spotify account in 2008 and therefore my surname is my actual accountname, unfortunately this creates a huge amount of people thinking that their name is their Spotify username aswel...

  • Newbie
  •     My Question or Issue Hi, hope I can find some help here. I created a Spotify account in 2008 and therefore my surname is my actual accountname, unfortunately this creates a huge amou...
  • Jose_M
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 524 Views
  • 1 replies
  • 0 likes