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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260830 Views
  • 786 replies
  • 81 likes
  • Account
  • 260830 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128284 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128284 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71343 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71343 Views
  • 63 replies
  • 8 likes

Superuser Contribution Family Premium owner profile

I've upgraded to Family Premium and my boyfriend's info is showing as the owner of the account when he got the invite, but under Profile it's all my details. Where can I edit this?

  • Casual Listener
  • I've upgraded to Family Premium and my boyfriend's info is showing as the owner of the account when he got the invite, but under Profile it's all my details. Where can I edit this?
  • JannelKosior
  • Casual Listener
  • 521 Views
  • 2 replies
  • 0 likes
  • 521 Views
  • 2 replies
  • 0 likes

Refund

Ummm can I have a refund of my my 9.99 I cancelled my subscription and my whole account gets deleted really ?

  • Newbie
  • Ummm can I have a refund of my my 9.99 I cancelled my subscription and my whole account  gets deleted really ?
  • Noah
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! I don't have Spotify but I'm still getting charged???

I had Spotify once upon a time, but I stopped using it ages ago when I couldn't afford to anymore.... I no longer have any idea what account is attached to my card. All the accounts that I have access to are Free Accounts.... so I don't understand wh...

  • Visitor
  • I had Spotify once upon a time, but I stopped using it ages ago when I couldn't afford to anymore.... I no longer have any idea what account is attached to my card. All the accounts that I have acces...
  • Bittencourt
  • Spotify Star
  • 1941 Views
  • 11 replies
  • 0 likes
  • Account
    Subscription
  • 1941 Views
  • 11 replies
  • 0 likes

code d'erreur 3

voici le problème, on affiche le code d'erreur 3 lorsque j'essais de me connecter. (mon nom d'utilisateur et mon mot de passe sont supposément incorrect). Le problème, c'est que quand j'essais de changer mon mot de passe, ils disent qu'ils ont envoyé...

  • Visitor
  • voici le problème, on affiche le code d'erreur 3 lorsque j'essais de me connecter. (mon nom d'utilisateur et mon mot de passe sont supposément incorrect). Le problème, c'est que quand j'essais de cha...
  • dominikazielins
  • Newbie
  • 11575 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 11575 Views
  • 5 replies
  • 0 likes

Cobrança da mensalidade sem terem respeitado os 30 dias free trial...

Boa tarde, Aderi ao Spotify no dia 12.03 quando aderi ao mês gratuito de spotify family. Recebi uma mensagem vossa onde está claro 30 dias € 0.00 No dia 31.03 recebi uma mensagem vossa a dizer que não tinham conseguido cobrar a mensalidade. Achei est...

  • Newbie
  • Boa tarde,   Aderi ao Spotify no dia 12.03 quando aderi ao mês gratuito de   spotify   family.  Recebi uma mensagem vossa onde está claro 30 dias € 0.00  No dia 31...
  • Bittencourt
  • Spotify Star
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Solved!! Delete Facebook Account, But Keep Spotify

Having Spotify so tightly linked to a Facebook account is a pain my ass. All I want is to be able to permanently delete my Facebook account but still be able to use Spotify... How do I do this?

  • Casual Listener
  • Having Spotify so tightly linked to a Facebook account is a pain my ass. All I want is to be able to permanently delete my Facebook account but still be able to use Spotify... How do I do this?
  • 12178804923
  • Newbie
  • 71178 Views
  • 21 replies
  • 21 likes
  • 71178 Views
  • 21 replies
  • 21 likes

LOST EMAIL AND PASSWORD

in december 2017 i activated spotify premium for 0,99€, now, after 3 months it automatically get from my card 9.99€ for premium account but i cant use it.what i can do? is possible to resolve? please help me!

  • Newbie
  • in december 2017 i activated spotify premium for 0,99€, now, after 3 months it automatically get from my card 9.99€ for premium account but i cant use it. what i can do? is possible to resolve? plea...
  • Robert_W
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Ready to scream

I am so frustrated with spotify right now. I don't understand why I can't contact them directly to have my issue resolved. I upgraded my service to the premium family plan but when I send an invitation to my husband and son it is just taking them to ...

  • Newbie
  • I am so frustrated with spotify right now. I don't understand why I can't contact them directly to have my issue resolved. I upgraded my service to the premium family plan but when I send an invitati...
  • Robert_W
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Login issues

When I try to login on my smart TV it sends me a code on my phone telling me to enter it in to login, however, it's not accepting the code! Help.

  • Newbie
  • When I try to login on my smart TV it sends me a code on my phone telling me to enter it in to login, however, it's not accepting the code! Help.
  • Robert_W
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Login
  • 201 Views
  • 1 replies
  • 0 likes

Problem in logging into spotify mobile app

Im unable to log into my account through my spotify mobile app..but im able to log into my account through chrome ..It is showing tht the password and username or email do not match bt same password and email are crct when im trying to log in through...

  • Visitor
  • Im unable to log into my account through my spotify mobile app..but im able to log into my account through chrome ..It is showing tht the password and username or email do not match bt same password ...
  • Robert_W
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Is anyone from Spotify here able to confirm what is going on with leaked account details?

My spotify started playing on a a phone I don't own earlier, thought it was strange so logged in and kicked everyone off and changed password.Got a couple of emails from haveibeenpwned a couple of hours later, looked at the pastebin and there was my ...

  • Casual Listener
  • My spotify started playing on a a phone I don't own earlier, thought it was strange so logged in and kicked everyone off and changed password. Got a couple of emails from haveibeenpwned a couple o...
  • Robert_W
  • Community Legend
  • 471 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 471 Views
  • 2 replies
  • 0 likes

Need invoice for company but cannot add VAT nr and company name on my account

How can you add your company name + VAT number to your account so that you get invoices on your company and not on your personal name?

  • Casual Listener
  • How can you add your company name + VAT number to your account so that you get invoices on your company and not on your personal name?
  • Maxim
  • Spotify Star
  • 2416 Views
  • 5 replies
  • 1 likes
  • 2416 Views
  • 5 replies
  • 1 likes

Superuser Contribution Name at my Account

I can't see my name at my Spotify account? I delete my Facebook profile and I got Spotify log in at that one, how can I get my name back at here?? Instead of "Log In with Facebook" I changed to "Username and Passord". Can you help me?

  • Newbie
  • I can't see my name at my Spotify account? I delete my Facebook profile and I got Spotify log in at that one, how can I get my name back at here?? Instead of "Log In with Facebook" I changed to "User...
  • SergioDavid
  • Roadie
  • 318 Views
  • 7 replies
  • 0 likes
  • 318 Views
  • 7 replies
  • 0 likes

I can't find my prenium account

I pay for prenium but can't seem to find my logins

  • Newbie
  • I pay for prenium but can't seem to find my logins
  • Hubo
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 210 Views
  • 1 replies
  • 0 likes

Can't login in work computer

I can't login to my account on my PC app. I've found solution where you have to change network settings, but as I am in my work computer that would need admin access, plus will disable my ethernet. Is there any other way? I'm getting error code 4 as ...

  • Visitor
  • I can't login to my account on my PC app. I've found solution where you have to change network settings, but as I am in my work computer that would need admin access, plus will disable my ethernet. I...
  • Bethany_Dawn
  • Community Legend
  • 718 Views
  • 1 replies
  • 0 likes
  • Login
  • 718 Views
  • 1 replies
  • 0 likes

Solved!! Won't Accept Credit Card Information

I'm trying to throw my money at Spotify and get Premium but it keeps saying there's an error whenever I put my credit card information. Now I'm no online shopping pro but shouldn't I need to put more information other than card number, expiration dat...

  • Newbie
  • I'm trying to throw my money at Spotify and get Premium but it keeps saying there's an error whenever I put my credit card information. Now I'm no online shopping pro but shouldn't I need to put more...
  • bearnyc
  • Music Fan
  • 106521 Views
  • 80 replies
  • 8 likes
  • Account
    Premium
    Subscription
  • 106521 Views
  • 80 replies
  • 8 likes

Superuser Contribution My password no longer works, and I do not receive an e-mail when I try to reset the password

I have a premium account. Two nights ago I was logged out of the account and told that my password was incorrect when I tried to log back on. When I try to reset the password, I do not receive an email. I fear my account has been hacked. Is there any...

  • Visitor
  • I have a premium account. Two nights ago I was logged out of the account and told that my password was incorrect when I tried to log back on. When I try to reset the password, I do not receive a...
  • SergioDavid
  • Roadie
  • 476 Views
  • 1 replies
  • 0 likes
  • Login
  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify + hulu student

i started a spotify +hulu student account through facebook, although i never use facebook because ive felt sketchy about it for years , i now want to remove it (the facebook link to both apps. ), but it wont give me any other log in option, when i tr...

  • Newbie
  • i started a spotify +hulu  student account through facebook, although i never use facebook because ive felt sketchy about it for years , i now want to remove it  (the facebook link to both ...
  • SergioDavid
  • Roadie
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes