Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1680 Views
0 replies
7 likes
Security

1680 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
a week ago
Not applicable
446420 Views
970 replies
108 likes
Account

446420 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1199256 Views
119 replies
116 likes
Account

1199256 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
Tuesday
Maria
Moderator
108461 Views
72 replies
11 likes
Account
Login
Premium

108461 Views
72 replies
11 likes

Deleted Facebook - Username

I originally set up my account linked to my facebook, however I have since deleted and my username has switched from my actual name to a string of numbers. Can I get assistance with getting my actual name back as my username without connecting to fac...

zachmrogers
Casual Listener
I originally set up my account linked to my facebook, however I have since deleted and my username has switched from my actual name to a string of numbers. Can I get assistance...
2018-07-12 6:14:23 PM
2018-07-13 1:49:09 PM
Rodnag
Casual Listener
1494 Views
4 replies
0 likes
Account

1494 Views
4 replies
0 likes

Friends account is broken

PlanHis account was premiumCountry U.SDeviceEverythingOperating SystemEverything My Question or Issue My friend's account is somehow deleted and can't access it. So I am messaging on behalf of him. Today at roughly 5:00 PM CST, it started with a play...

teddzy_
Casual Listener
Plan His account was premium Country U.S Device Everything Operating System Everything My Question or Issue My friend's account is somehow deleted and can't access it. So...
2018-07-13 8:02:58 AM
2018-07-13 1:31:08 PM
teddzy_
Casual Listener
374 Views
2 replies
0 likes
Account
Login
Premium

374 Views
2 replies
0 likes

Friend feed not working

Hello,I'm trying to get my friend feed to work and I'm running into issues.I connected to facebook on mobile, logged out on the desktop, and logged back in; desktop says 'Find Friends' and offers to connect me to facebook. When I try to connect to fa...

2c2
Casual Listener
Hello, I'm trying to get my friend feed to work and I'm running into issues. I connected to facebook on mobile, logged out on the desktop, and logged back in; desktop says 'Find Friends' and offers...
2018-07-12 11:04:36 PM
2018-07-13 6:49:20 AM
TobiasYoung
Composer
654 Views
4 replies
0 likes
Account
Other

654 Views
4 replies
0 likes

Cannot login into app

PlanFreeCountry TurkeyDeviceHuaweii p10Operating SystemAndroid My Question or Issue I live in Turkey. I had premium and paid through my phone cell. But know i am in USA and cannot pay for premium so i canceled my premium till when i will be back. I c...

shakhkabi
Newbie
Plan Free Country Turkey Device Huaweii p10 Operating System Android My Question or Issue I live in Turkey. I had premium and paid through my phone cell. But know i am in...
2018-07-13 4:13:39 AM
2018-07-13 6:06:21 AM
osornios
Spotify Star
281 Views
1 replies
0 likes
Account

281 Views
1 replies
0 likes

Account LOST after deleting Facebook profile [edit:fixed]

PlanPremiumCountry PolandDeviceanyOperating Systemvarious My Question or IssueI have a premium account that I always logged into via my Facebook profile. After I deleted my fb profile some weeks ago the account stayed active and logged in on all devi...

macknull
Newbie
Plan Premium Country Poland Device any Operating System various My Question or Issue I have a premium account that I always logged into via my Facebook profile. After I deleted...
2018-07-12 6:33:35 PM
2018-07-13 3:40:34 AM
21783927
Songwriter
416 Views
2 replies
0 likes
Account
Login
Premium
Security

416 Views
2 replies
0 likes

Solved!! to change e-mail

PlanPremium Hi. I wanted to change the email here, but I cannot. The thing is that I am logging with Facebook, and the e-mail shown in my Spotify account is an old e-mail I had my Facebook connected to, but not anymore (I have no access to it, and gm...

nigmus
Regular
Plan Premium Hi. I wanted to change the email here, but I cannot. The thing is that I am logging with Facebook, and the e-mail shown in my Spotify account is an old e-mail I had my Facebook...
2018-07-11 11:12:00 PM
2018-07-13 3:20:21 AM
21783927
Songwriter
608 Views
2 replies
0 likes
Account

608 Views
2 replies
0 likes

Iog in with emailadres

Plan FreeCountryNetherlandsDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue I can't log in with my emailadres and password. I need to use my username (which is a serie of numbers i can't remember and i can't change my username)...

Sarissa93
Newbie
Plan Free Country Netherlands Device Samsung Galaxy 7 Operating System Android Oreo My Question or Issue I can't log in with my emailadres and password. I need &nbs...
2018-07-12 9:47:01 PM
2018-07-13 3:17:03 AM
21783927
Songwriter
282 Views
1 replies
0 likes
Account
Free
Login

282 Views
1 replies
0 likes

nobody can find me on spotify

PlanPremiumCountry switzerlandDeviceHTC U PlayOperating SystemWindows 10 My Question or IssueHey,I use my Facebook Account for spotify. I asked my friends to search me on spotify, but theres no searchresult. i checked all settings but theres no optio...

JulioRulio
Newbie
Plan Premium Country switzerland Device HTC U Play Operating System Windows 10 My Question or Issue Hey, I use my Facebook Account for spotify. I asked my friends to s...
2018-07-12 1:53:22 PM
2018-07-12 11:18:17 PM
21783927
Songwriter
780 Views
2 replies
1 likes
Account

780 Views
2 replies
1 likes

Superuser Contribution No deja entrar a mi cuenta y borra mis canciones al ponerlo en modo offline

PlanPremiumCountry MexicoDevice(Lg k10 2017)Operating System(Android) My Question or IssueMi aplicación falla, no me deja entrar a mi cuenta sólo aparece cargando. También al ponerlo en modo offline no puedo escuchar nada y al querer entrar me borra ...

rigoloropeza
Casual Listener
Plan Premium Country Mexico Device (Lg k10 2017) Operating System (Android) My Question or Issue Mi aplicación falla, no me deja entrar a mi cuenta sólo aparece cargando. ...
2018-07-05 7:14:00 PM
2018-07-12 10:30:55 PM
Alfredo
Roadie
549 Views
3 replies
0 likes
Account
Login
Premium

549 Views
3 replies
0 likes

Solved!!Superuser Contribution cant't login on my tesla model S

Hi, I have a premium account with facebook login.I have also a "device password" that I use on my mobile.I am unable to login to my Family Premium account on my new Tesla Model S.I am unable to generate a new device password for the car.thanks for yo...

marcolin
Regular
Hi, I have a premium account with facebook login. I have also a "device password" that I use on my mobile. I am unable to login to my Family Premium account on my new Tesla Model S. ...
2018-06-30 12:07:10 AM
2018-07-12 10:15:33 PM
Alfredo
Roadie
36707 Views
6 replies
0 likes
Login
Premium

36707 Views
6 replies
0 likes

Solved!! Account got hacked

PlanPremiumCountry France My Question or Issue Hello, My account got hacked and the hacker changed the email adress with his...I've been reporting the issue twice with the forms but in the end it keeps telling me that I'll be contacted on the email a...

jerem64
Newbie
Plan Premium Country France My Question or Issue Hello, My account got hacked and the hacker changed the email adress with his... I've been reporting the is...
2018-07-12 6:42:41 PM
2018-07-12 7:33:40 PM
Loxer
Community Legend
415 Views
1 replies
0 likes
Account
Security

415 Views
1 replies
0 likes

Superuser Contribution Facebook not staying connected

So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed anywhere on my screen. If I do it manually through th...

-______-
Casual Listener
So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed an...
2018-07-10 3:00:31 PM
2018-07-12 3:18:15 PM
SergioDavid
Roadie
434 Views
1 replies
0 likes
Account

434 Views
1 replies
0 likes

Cancelling subscription

Hi,my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in time?

Hoiman
Newbie
Hi, my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in ti...
2018-07-12 12:18:25 PM
2018-07-12 3:01:46 PM
Noah
Spotify Star
321 Views
1 replies
0 likes
Account
Subscription

321 Views
1 replies
0 likes

username facebook

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently deleated my facebook acount that was linked to my spotify. Today I noticed my username changes to a random sting of numers. Is this ...

roosvdspek
Newbie
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently deleated my facebook acount that was linked...
2018-07-12 12:34:40 PM
2018-07-12 2:36:07 PM
Noah
Spotify Star
306 Views
1 replies
0 likes
Account

306 Views
1 replies
0 likes

Spotify Username Update

Anyone know how to change your Spotify username ? Mine is showing a random string of numbers and letters.

GregBeddor
Casual Listener
Anyone know how to change your Spotify username ? Mine is showing a random string of numbers and letters.
2018-07-12 5:51:07 AM
2018-07-12 11:47:16 AM
Maxim
Spotify Star
645 Views
1 replies
0 likes

645 Views
1 replies
0 likes

Username not recognized

PlanPremiumCountry DeviceSamsung galaxy S8Operating System My Question or Issue I purchased Spotify premium on my account, i signed out of it for whatever reason, now when i try to sign back in it doesnt work, im 100% i have right password and userna...

Leytong59
Newbie
Plan Premium Country Device Samsung galaxy S8 Operating System My Question or Issue I purchased Spotify premium on my account, i signed out of it for whatever rea...
2018-07-12 6:13:40 AM
2018-07-12 7:47:28 AM
TobiasYoung
Composer
746 Views
1 replies
0 likes
Account
Premium
Subscription

746 Views
1 replies
0 likes

Why are my favorite songs not the same on my computer, phone and work computer?

PlanPremiumCountry NorwayDevice(Samsung Galaxy 7, Think pad 7, Asus)Operating System(Android, Win 7 and Win 10 My Question or Issue The list of my favorite songs are very different on my Work computer, my phone and my computer at home. They are all c...

Helenert
Newbie
Plan Premium Country Norway Device (Samsung Galaxy 7, Think pad 7, Asus) Operating System (Android, Win 7 and Win 10 My Question or Issue The list of my favorite songs ar...
2018-07-11 9:25:09 AM
2018-07-12 5:28:31 AM
Bethany_Dawn
Community Legend
528 Views
1 replies
0 likes
Account

528 Views
1 replies
0 likes

People can't search for my profile

My Question or IssueOne of my friends tried to search my name but my profile didn't show up. A while ago it was enough to type my name to search since my profile is connected to my facebook account. I wonder what the problem is? Thanks in advance.

fpkoksal
Casual Listener
My Question or Issue One of my friends tried to search my name but my profile didn't show up. A while ago it was enough to type my name to search since my profile is connected to my ...
2018-07-10 9:29:39 PM
2018-07-12 4:00:02 AM
TrulyGordin
Gig Goer
848 Views
5 replies
0 likes
Account

848 Views
5 replies
0 likes

Solved!! I can't search up users.

Hi, recently I've been having trouble searching up people. When typing a name on the search bar, nothing but artists and playlists show up. I'm a premium user and have tried this on both iPhone 6+ and a MacBook Air.

jadeeee
Casual Listener
Hi, recently I've been having trouble searching up people. When typing a name on the search bar, nothing but artists and playlists show up. I'm a premium user and have tried this on both iPhon...
2018-07-03 8:33:07 PM
2018-07-11 8:20:51 PM
jadeeee
Casual Listener
34466 Views
3 replies
0 likes
Account
Other

34466 Views
3 replies
0 likes

Solved!! Trial period 30 days or 90 days

PlanFree/PremiumCountry My Question or IssueI have read that the trial period for premium is 30 days and another article shows 90 days. In Canada what is the length of Spotify Premium trial?

TangoOscarMike
Newbie
Plan Free/Premium Country My Question or Issue I have read that the trial period for premium is 30 days and another article shows 90 days. In Canada what is the length of Spotify ...
2018-07-11 5:45:44 PM
2018-07-11 8:16:51 PM
Qaylun02
Regular
2252 Views
1 replies
0 likes
Account

2252 Views
1 replies
0 likes

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