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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

88592 Views

9 replies

2 likes

Account
Login
  • 88592 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

757576 Views

18 replies

29 likes

  • 757576 Views
  • 18 replies
  • 29 likes

Using Spotify in South Korea

PlanFreeCountrySouth KoreaDeviceiPhone XOperating System My Question or Issue I recently moved to Korea from the States and realized that I need to get premium in order to use Spotify here after 2 weeks. So I’m trying to get premium for students but ...

Newbie

Plan Free Country South Korea Device iPhone X Operating System   My Question or Issue  I recently moved to Korea from the States and realized that I need to get premium in order to...

Loxer

Community Legend

8006 Views

1 replies

0 likes

Account
Premium
  • 8006 Views
  • 1 replies
  • 0 likes

How can people find me on search?

At the Spotify App my username is "***" but at the Spotify Website my username is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and surname is "*****". How can people find my profile on Spotif...

Newbie

At the Spotify App my username is "***" but at the Spotify Website my username  is "****". I read some topics and connected my accounted to Facebook and nothing changed. My Facebook name and sur...

LlukKas

Composer

1331 Views

1 replies

0 likes

Account
Login
Other
  • 1331 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ras le bol

My Question or Issue Depuis 4 mois, spotify livre des mises à jour qui sont de qualité déplorable.Ma configuration n'est pourtant pas compliqué un raspberry PI3 avec Volumio et spotifyConnect2, ça ne marche pas avec la dernière mise à jour android c'...

Casual Listener

    My Question or Issue   Depuis 4 mois, spotify livre des mises à jour qui sont de qualité déplorable. Ma configuration n'est pourtant pas compliqué un raspberry PI3 avec Volumi...

Alfredo

Roadie

827 Views

3 replies

0 likes

Account
  • 827 Views
  • 3 replies
  • 0 likes

Superuser Contribution AYUDA PARA ACCEDER A MI CUENTA

He realizado el pago sin añadir un correo electrónico. Cómo puedo acceder a mi cuenta sin dicha información para cancelar la opción premium? Concepto Sposif ********** Ssockholm SE

Visitor

He realizado el pago sin añadir un correo electrónico. Cómo puedo acceder a mi cuenta sin dicha información para cancelar la opción premium? Concepto Sposif ********** Ssockholm SE

Julian

Moderator

1563 Views

1 replies

0 likes

  • 1563 Views
  • 1 replies
  • 0 likes

Playlists gone

PlanPremiumCountry AustraliaDeviceGoogle pixel My Question or Issue I went to use my app and it asked me to login whixh was strange. After I did I noticed my account had been completely wipes!!! Years of music and playlists are all gone!? What can I ...

Newbie

  Plan Premium Country  Australia Device Google pixel     My Question or Issue  I went to use my app and it asked me to login whixh was strange. After I did I notic...

user-removed

Not applicable

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

I can't login in my cell phone

Hey. I can't do login in my cell phone, but i can normally in my notebook and my playstation 3. Somebody help me, please? Thanks PlanFreeCountry BrazilDeviceLGOperating SystemAndroid

Casual Listener

Hey. I can't do login in my cell phone, but i can normally in my notebook and my playstation 3. Somebody help me, please? Thanks   Plan Free Country  Brazil Device LG Operating Syst...

Luke

Community Legend

520 Views

1 replies

0 likes

Login
  • 520 Views
  • 1 replies
  • 0 likes

setting up Free/Premium account questions

PlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue I set up a Free/Premium account through my FB account today but then realized I didn't want it under FB so immediately cancelled it. I then set up an entirely new account when ...

Newbie

Plan Free/Premium Country  Canada Device Operating System     My Question or Issue  I set up a Free/Premium account through my FB account today but then realized I didn't...

user-removed

Not applicable

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant join my family account even everything is correct

PlanFreeCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Hello,i wanted to join the family account of my family. I got an invitation, clicked on the link and gave my datas. Then i had to confirm that i am not a robot and then th...

Newbie

Plan Free Country  Germany Device PC Operating System Windows 10   My Question or Issue   Hello, i wanted to join the family account of my family. I got an invitation, clic...

Alfredo

Roadie

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution E-mail

PlanFreeCountry Czech republicDevice(iPhone 7)Operating System(iOS 11.4) My Question or IssueI have a linked facebook account with a spotify account but does not want to change my email. Can you change it?

Newbie

  Plan Free Country  Czech republic Device (iPhone 7) Operating System (iOS 11.4)   My Question or Issue I have a linked facebook account with a spotify account but does not...

Alfredo

Roadie

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Account has been Hacked and Hijacked! Help!

PlanPremiumCountry USADeviceIphone 7Operating SystemiOS 10 My Question or IssueRandom playlists and albums are being downloaded to my Spotify. My playlists are being deleted. I pressed the "log out everywhere" button and attempted to change my passwo...

Casual Listener

  Plan Premium Country  USA Device Iphone 7 Operating System iOS 10   My Question or Issue Random playlists and albums are being downloaded to my Spotify. My playlists are b...

Maxim

Spotify Star

987 Views

3 replies

0 likes

Account
  • 987 Views
  • 3 replies
  • 0 likes

Superuser Contribution username login

i made an account on my pc with a username but i couldn't sign in with my chosen username on my phone and my phone app also won't show the artists i've followed (finally sign in with email) but my phone and laptop still could connect. basically every...

Newbie

 i made an account on my pc with a username but i couldn't sign in with my chosen username on my phone and my phone app also won't show the artists i've followed (finally sign in with email) but...

Alfredo

Roadie

1029 Views

1 replies

0 likes

Account
Free
Login
  • 1029 Views
  • 1 replies
  • 0 likes

Slowly getting started

PlanPremiumCountry Germany DeviceSony Xperia Z3 Compact Operating SystemAndroid Oreo My Question or IssueHello! I have Spotify some some years now. But it started last year to get kind-of slow. Sometimes when I start the app it takes several minutes ...

Casual Listener

  Plan Premium Country  Germany  Device Sony Xperia Z3 Compact   Operating System Android Oreo   My Question or Issue Hello! I have Spotify some some years n...

8e_-955bw9169

Casual Listener

603 Views

5 replies

0 likes

  • 603 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to change email address (Account log in through Facebook)

I log into my Spotify account through Facebook. I have changed my Facebook's email address long time ago (2 years+) and old email address is deleted. However, my Spotify account still showing old email address. I tried to edit in Spotify, but it is n...

Casual Listener

I log into my Spotify account through Facebook.  I have changed my Facebook's email address long time ago (2 years+) and old email address is deleted. However, my Spotify account still showing ...

Bob0424

Newbie

1424 Views

4 replies

1 likes

Account
  • 1424 Views
  • 4 replies
  • 1 likes

Superuser Contribution Birthday is incorrect on Spotify. Correct on Facebook.

Created my Spotify account using Facebook. My birthday on Facebook is correct (and always has been, I've never edited it), but my birthday on Spotify is completely incorrect (day, month, year, all wrong). I can't edit it either. How can I fix this? A...

Newbie

Created my Spotify account using Facebook. My birthday on Facebook is correct (and always has been, I've never edited it), but my birthday on Spotify is completely incorrect (day, month, year, all wr...

Alfredo

Roadie

868 Views

1 replies

0 likes

Account
Free
  • 868 Views
  • 1 replies
  • 0 likes

Country changing

PlanFreeCountry Belgium (for now)DeviceiPhone SEOperating SystemiOS 10 My Question or IssueI had a Spotify premium account that I was paying for while in the U.S. and now I’ve gone to Belgium for college. A few weeks ago I stopped my subscription to ...

Newbie

  Plan Free Country  Belgium (for now) Device iPhone SE Operating System iOS 10   My Question or Issue I had a Spotify premium account that I was paying for while in the U.S...

Loxer

Community Legend

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Solved!! Help! My account got hacked

PlanPremiumCountryNetherlands My Question or IssueSomebody hacked my account. He changed my password and the e-mail for the account to: *snip*.I can log in because my account is linked to my facebook account.For changing my password i need the passwo...

Newbie

Plan Premium Country Netherlands  My Question or Issue Somebody hacked my account. He changed my password and the e-mail for the account to: *snip*. I can log in because my account ...

IguanaSetup

Community Legend

1179 Views

1 replies

0 likes

  • 1179 Views
  • 1 replies
  • 0 likes

How to upgrade from Premium to Family

Is it possible upgrade my subscription from Premium to Family? If yes, how?Thanks!

Casual Listener

Is it possible upgrade my subscription from Premium to Family? If yes, how? Thanks!

f_sq6u-r90elj

Casual Listener

22340 Views

2 replies

0 likes

  • 22340 Views
  • 2 replies
  • 0 likes

Someone's using my account and I can't stop them!

PlanPremiumCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or Issue Starting yesterday, my music keeps stopping and it says that it's playing from a device I do not recognize. There is no option in settings to disable that ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue  Starting yesterday, my music keeps stopping and it says that it'...

jsannn

Community Legend

6053 Views

1 replies

0 likes

Security
  • 6053 Views
  • 1 replies
  • 0 likes

compte perdu

PlanPremiumCountryfrance Devicesamsoung galaxy s8Operating Systemandroid My Question or Issue Bonjour je rencontre un problème vraiment génant, mon compte spotify prenium etait lié à mon compte facebook que j'ai choisis de supprimer définitivement, d...

Newbie

Plan Premium Country france   Device samsoung galaxy s8 Operating System android   My Question or Issue    Bonjour je rencontre un problème vraiment génant, mon compte...

osornios

Spotify Star

1107 Views

1 replies

0 likes

Account
  • 1107 Views
  • 1 replies
  • 0 likes

HELP!! Spotify won't let me change country

Hi all, I really need help with this issue and would appreciate it if anyone had any suggestions. So basically I live in Ireland and a couple of months ago, while on spotify free, a notification came up saying "You can't use Spotify abroad for 14 day...

Newbie

Hi all,    I really need help with this issue and would appreciate it if anyone had any suggestions.   So basically I live in Ireland and a couple of months ago, while on spotify f...

osornios

Spotify Star

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes