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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080421 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080421 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49941 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49941 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146386 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146386 Views
  • 4840 replies
  • 118 likes

My playlist is missing

I recently logged into my Spotify account after a long hiatus and tried to locate my playlist which is missing and can not recover any suggestion how I can retrieve my music list. Many thanks

  • Newbie
  • I recently logged into my Spotify account after a long hiatus and tried to locate my playlist which is missing and can not recover any suggestion how I can retrieve my music list. Many thanks &...
  • TheBrickSlayer
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Account
  • 270 Views
  • 1 replies
  • 0 likes

Can you merge a Premium account with an already existing Facebook account?

Hi there, I am wondering if Spotify Premium were to be purchased on a newly created Spotify account if that (now Premium) account would be able to be merged with a previously existing Spotify/Facebook account. Thanks!

  • Newbie
  • Hi there,   I am wondering if Spotify Premium were to be purchased on a newly created Spotify account if that (now Premium) account would be able to be merged with a previously existing Spotif...
  • EddSchlaghecke
  • Regular
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Help

Hello guys. The account ive been using belongs to my father. Unfortunately my dad just passed away this past wenedsday. I am asking for your help since i dont want to erase all his music and i guess im just trying to keep the account active as a way ...

  • Casual Listener
  • Hello guys. The account ive been using belongs to my father. Unfortunately my dad just passed away this past wenedsday. I am asking for your help since i dont want to erase all his music and i guess ...
  • Maxim
  • Spotify Star
  • 236 Views
  • 3 replies
  • 0 likes
  • Account
  • 236 Views
  • 3 replies
  • 0 likes

Superuser Contribution Switching user names

How do I switch user names so I am main account holder. My son set up Premium Family I pay for the account. He now no longer has access to his email account and my debit card has changed so we can't use the service. Do you know how this can be rectif...

  • Newbie
  • How do I switch user names so I am main account holder.  My son set up Premium Family I pay for the account.  He now no longer has access to his email account and my debit card has cha...
  • FabianS_Bogota
  • Roadie
  • 438 Views
  • 1 replies
  • 0 likes
  • Premium
  • 438 Views
  • 1 replies
  • 0 likes

Account Locked

I have bought the Student Premium subscription that includes the hulu, but my account for Spotify is locked, and the email I have used to create this account is no longer existant, so, I am basically just paying for Hulu. Any help?

  • Newbie
  • I have bought the Student Premium subscription that includes the hulu, but my account for Spotify is locked, and the email I have used to create this account is no longer existant, so, I am basically...
  • user-removed
  • Not applicable
  • 195 Views
  • 2 replies
  • 0 likes
  • Security
  • 195 Views
  • 2 replies
  • 0 likes

Where can I figure out when I signed up for spotify?

Hello! Where can I find out when I signed up for spotify? I'm just curious, I know it's been a few years but was interested in when. Thanks.

  • Casual Listener
  • Hello!   Where can I find out when I signed up for spotify?   I'm just curious, I know it's been a few years but was interested in when.   Thanks.
  • theryan722
  • Casual Listener
  • 180 Views
  • 2 replies
  • 0 likes
  • 180 Views
  • 2 replies
  • 0 likes

Delete my old spotify account

So i made a new account and I want to connect it to facebook. How do i delete my previous account?

  • Newbie
  • So i made a new account and I want to connect it to facebook. How do i delete my previous account?
  • IguanaSetup
  • Community Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution Terms and conditions pane doesn’t fit on my iphone screen

I just logged in for the first time on my iiphone, and I can’t either see the “Accept” button, shrink thevscreen to fit, nor scroll to it. These features work on all other apps.

  • Newbie
  • I just logged in for the first time on my iiphone, and I can’t either see the “Accept” button, shrink thevscreen to fit, nor scroll to it. These features work on all other apps.
  • FabianS_Bogota
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Can't log in because i made my account overseas.

Made my spotify account when on holiday now I can' use it in my country.

  • Newbie
  • Made my spotify account when on holiday now I can' use it in my country.
  • IguanaSetup
  • Community Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loop login error

When I try to login with my facebook account, appears a loop redirection error. I had this problem last week and I just can't login un my spotify premium account. My facebook id: josue.leonel.solis

  • Casual Listener
  • When I try to login with my facebook account, appears a loop redirection  error. I had this problem last week and I just can't login un my spotify premium account.  My facebook id: josue...
  • Chilanjosue
  • Casual Listener
  • 314 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 314 Views
  • 2 replies
  • 0 likes

Superuser Contribution 30 minutes of ad-free music not working

I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happen often enough where it would happen a few times a ...

  • Newbie
  • I've been experiencing a lot of this recently, the 30 minute ad-free video or recording will play, but more ads will still come up after a few songs. This doesn't happen every time, but it does happe...
  • plm12334
  • Newbie
  • 14660 Views
  • 2 replies
  • 37 likes
  • 14660 Views
  • 2 replies
  • 37 likes

Superuser Contribution Cant reach browse menu

Hey all,i cant reach my browse menu, and it says "there is a problem" on this screen. what should i do ?you can see the screenshot, it is turkish but you can understand what i said.thanks

  • Casual Listener
  • Hey all, i cant reach my browse menu, and it says "there is a problem" on this screen. what should i do ? you can see the screenshot, it is turkish but you can understand what i said. thanks
  • deafzombie
  • Casual Listener
  • 289 Views
  • 2 replies
  • 0 likes
  • Premium
  • 289 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing Your Running Mix

Hi, I was using the Philippine account for a few years before Spotify officially open in Thailand. After that, I closed my Philippine account and created a new account in Thailand. What missing from Thailand account is "Your Running Mix" playlist is ...

  • Casual Listener
  • Hi,   I was using the Philippine account for a few years before Spotify officially open in Thailand. After that, I closed my Philippine account and created a new account in Thailand.  &n...
  • minitrucker007
  • Casual Listener
  • 467 Views
  • 4 replies
  • 0 likes
  • 467 Views
  • 4 replies
  • 0 likes

Problemas com Spotify premium

Estou tendo problemas com meu Spotify Premium. Eu troquei de celular, entrei no outro com a mesma conta e constava que eu nao era Premium mais.

  • Newbie
  • Estou tendo problemas com meu Spotify Premium. Eu troquei de celular, entrei no outro com a mesma conta e constava que eu nao era Premium mais. 
  • Luke
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Solved!! My display name isn't the same as my log-in username

I just created a new account and when I'm logged in it shows my proper username but to log-in I have to use a random string of letters and numbers. Is there anyway I can get them to match because the reason I made a new account is becuse this is what...

  • Not applicable
  • I just created a new account and when I'm logged in it shows my proper username but to log-in I have to use a random string of letters and numbers. Is there anyway I can get them to match because the...
  • user-removed
  • Not applicable
  • 1610 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1610 Views
  • 3 replies
  • 0 likes

No acces

After getting a new phone i will have no acces to my account to start spotify.I have spotify premium and i am the admin. Tried to get a new passwordBut it does not work.

  • Casual Listener
  • After getting a new phone i will have no acces to my account to start spotify. I have spotify premium and i am the admin. Tried to get a new password But it does not work.
  • Pacer1963
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • Login
  • 165 Views
  • 2 replies
  • 0 likes

Receiving targeted ads based on wrong location

Hello... Most ads I receive are the more generic national ads but sometimes I recieve ads that seem to be targeted to my location. Problem is, the ads seem to think I live in Raleigh, NC even though I live in Georgia. Can someone tell me why Spotify ...

  • Casual Listener
  • Hello... Most ads I receive are the more generic national ads but sometimes I recieve ads that seem to be targeted to my location. Problem is, the ads seem to think I live in Raleigh, NC even though ...
  • SpotSpot44
  • Casual Listener
  • 2636 Views
  • 2 replies
  • 1 likes
  • Account
  • 2636 Views
  • 2 replies
  • 1 likes

How maintain my Spotify account after I have terminated my contract with German Telekom?

Hi,I have a Spotify premium account that was setup by my telco (German Telekom).I will terminate the contract with Telekom soon. My question is now:how can I keep my Spotify account? How will the charging be done?Uli

  • Newbie
  • Hi, I have a Spotify premium account that was setup by my telco (German Telekom). I will terminate the contract with Telekom soon. My question is now: how can I keep my Spotify account? How will t...
  • Maxim
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
  • 364 Views
  • 1 replies
  • 0 likes

About payment slip

What should I do if the payment slip is not displayed?

  • Casual Listener
  • What should I do if the payment slip is not displayed?
  • tttti22
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Account has Disappeared

Hi, I tried to log onto Spotify today and it had logged me out. It now won't let me log back in, saying that there is no Spotify account linked to my username or email address? I was using it last night completely fine? I still have 2 months left of ...

  • Newbie
  • Hi,  I tried to log onto Spotify today and it had logged me out. It now won't let me log back in, saying that there is no Spotify account linked to my username or email address? I was using it ...
  • Chris
  • Spotify
  • 125 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 125 Views
  • 1 replies
  • 0 likes