Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I just spent an hour trying to figure out how to add a 'Follow Me' widget to my Signature, so that if people like the playlists/comments I post in the forums, they can easily follow me on Spotify. I thought I'd share what I learned in case there are ...
My credit card was cancelled due to identity theft and the card company sent me a new credit card right away. I keep trying to update my account with my new card number and after I submit the card they want me to verify I'm a student. I can only do t...
Hi! Is it true that I can listen just to 35 sec of a track for it to count as a stream? Or do I have to listen to the whole song? I would like to result "more active", but I don't know if that will count, if I don't listen the whole thing.Tnx xx
I have un-subscribed from Spotify as I wanted to change my payment details over to another card, however Spotify won't let me re-subscribe, and keep telling me that there is no support every time I click the subscribe button. Has anyone else had this...
Hi, My card listed with you guys is set to expire and so I wanted to update it with the new card information. I go to the subscription page and click the update card link and everything, but when I get to the page where I enter the details it won't l...
Bonjour,J'ai un compte premium. J'ai été déconnecté sur tous mes appareils. Je ne me rappelle plus de mon mot de passe donc je vais sur le lien "réinitialiser son mot de passe", je saisis mon adresse mail, on me confirme qu'un mail a bien été envoyé ...
Hi Everyone I want to change my spotify free account from United Kingdom to South Africa.Yet everytime I try to change it it says we're sorry that email is taken even though it is my email which I signed into my account with?Any help will be apprecia...
Mi cuenta fue bloqueada por un pago que fue desconocido, como puedo recuperarla?
I have my discord and spotify connected, and I enabled "Show spotify as your status" yet while all my friends have "Listening to discord" and options that come with it, mine is just "Playing discord" and doesn't have any options
Hola, el pasado 1 de Marzo me di de alta en Spotify Premium a través de mi operador de red Yoigo. Ha funcionado 3 días y ayer, al iniciar sesión, me sale como si fuera Spotify Free. En mi factura aparece Spotify Premium activado; así como en mi perfi...
On a free account which is not letting me change my country settings.
Hi,Normally i login from the PC with my email adress and my usual passwword. But for last week, it don't recognize it. So i asked for an other password to send to my email and it still don't work.I try to log with my user name (wich is unsual), it wo...
Hello, I have used spotify on my cell phone but I cannot remember the email address I used to sign up. I am being billed each month for premium service and I would like to cancel this. The transaction id on my bank statement is Could you please tell ...
Does anyone know a phone number or email address I can use to contact a Spotify representative? I have a very specific question about my premium account, and I cannot find any helpful information in the FAQs and Guides. I need to discuss my issue pri...
Fiz meu cadastro e escolhi o Plano Universitário. Porém, o anúncio diz que a cobrança seria apenas após os 30 primeiros dias , caso, não cancelasse. Mas, no momento em que inseri os dados bancários para confirmação do cadastro , fui automaticamente c...
Hello I can’t change country on my profile . I getting crazy please HELP
Hi.I‘ve got a problem with changing my password. The normal way with https://www.spotify.com/de/password-reset/ doesnt work. Everytime I enter my email it‘s saying that the feature isn‘t available right now. I‘ve tried it now a few times but it wont ...
Como faco pra mudar meu nome de usuário?
Hi there! Um... okay, when i try to redeem my code, im writing in the pin, and pressing redeem, but nothing happens. What should i do, or whats the problem?
BOA NOITE!! É o seguinte: No dia 26/12/17 eu adiquiri o teste premium de 3 meses por 2 reais. Este teste acabou no dia 26/03/18, obviamente, e nada fiz em relação à isso, só deixei vencer o periodo de teste porque só estava interessado nele, porém du...