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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 257729 Views
  • 785 replies
  • 81 likes
  • Account
  • 257729 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126968 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126968 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70049 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70049 Views
  • 63 replies
  • 8 likes

How to add a 'Follow Me' widget to your Signature.

I just spent an hour trying to figure out how to add a 'Follow Me' widget to my Signature, so that if people like the playlists/comments I post in the forums, they can easily follow me on Spotify. I thought I'd share what I learned in case there are ...

  • Gig Goer
  • I just spent an hour trying to figure out how to add a 'Follow Me' widget to my Signature, so that if people like the playlists/comments I post in the forums, they can easily follow me on Spotify. I ...
  • DonSolare
  • Roadie
  • 2030 Views
  • 7 replies
  • 5 likes
  • Account
  • 2030 Views
  • 7 replies
  • 5 likes

Solved!! Can't update payment

My credit card was cancelled due to identity theft and the card company sent me a new credit card right away. I keep trying to update my account with my new card number and after I submit the card they want me to verify I'm a student. I can only do t...

  • Regular
  • My credit card was cancelled due to identity theft and the card company sent me a new credit card right away. I keep trying to update my account with my new card number and after I submit the card th...
  • JustinSamples
  • Casual Listener
  • 7213 Views
  • 12 replies
  • 0 likes
  • Subscription
  • 7213 Views
  • 12 replies
  • 0 likes

Superuser Contribution Be a "more active account"

Hi! Is it true that I can listen just to 35 sec of a track for it to count as a stream? Or do I have to listen to the whole song? I would like to result "more active", but I don't know if that will count, if I don't listen the whole thing.Tnx xx

  • Newbie
  • Hi! Is it true that I can listen just to 35 sec of a track for it to count as a stream? Or do I have to listen to the whole song? I would like to result "more active", but I don't know if that w...
  • Alfredo
  • Roadie
  • 280 Views
  • 1 replies
  • 0 likes
  • Account
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Unable to change payment details

I have un-subscribed from Spotify as I wanted to change my payment details over to another card, however Spotify won't let me re-subscribe, and keep telling me that there is no support every time I click the subscribe button. Has anyone else had this...

  • Casual Listener
  • I have un-subscribed from Spotify as I wanted to change my payment details over to another card, however Spotify won't let me re-subscribe, and keep telling me that there is no support every time I c...
  • JustinSamples
  • Casual Listener
  • 15457 Views
  • 14 replies
  • 0 likes
  • 15457 Views
  • 14 replies
  • 0 likes

I can't update my payment details at all

Hi, My card listed with you guys is set to expire and so I wanted to update it with the new card information. I go to the subscription page and click the update card link and everything, but when I get to the page where I enter the details it won't l...

  • Gig Goer
  • Hi,    My card listed with you guys is set to expire and so I wanted to update it with the new card information. I go to the subscription page and click the update card link and everythin...
  • JustinSamples
  • Casual Listener
  • 9695 Views
  • 7 replies
  • 2 likes
  • 9695 Views
  • 7 replies
  • 2 likes

impossible de réinitialiser le mot de passe

Bonjour,J'ai un compte premium. J'ai été déconnecté sur tous mes appareils. Je ne me rappelle plus de mon mot de passe donc je vais sur le lien "réinitialiser son mot de passe", je saisis mon adresse mail, on me confirme qu'un mail a bien été envoyé ...

  • Casual Listener
  • Bonjour, J'ai un compte premium. J'ai été déconnecté sur tous mes appareils. Je ne me rappelle plus de mon mot de passe donc je vais sur le lien "réinitialiser son mot de passe", je saisis mon adres...
  • osornios
  • Spotify Star
  • 4265 Views
  • 3 replies
  • 0 likes
  • 4265 Views
  • 3 replies
  • 0 likes

Superuser Contribution Country won't change,We're sorry that email is taken

Hi Everyone I want to change my spotify free account from United Kingdom to South Africa.Yet everytime I try to change it it says we're sorry that email is taken even though it is my email which I signed into my account with?Any help will be apprecia...

  • Visitor
  • Hi Everyone   I want to change my spotify free account from United Kingdom to South Africa.Yet everytime I try to change it it says we're sorry that email is taken even though it is my email w...
  • Alfredo
  • Roadie
  • 470 Views
  • 3 replies
  • 1 likes
  • Account
  • 470 Views
  • 3 replies
  • 1 likes

Desbloquear cuenta

Mi cuenta fue bloqueada por un pago que fue desconocido, como puedo recuperarla?

  • Newbie
  • Mi cuenta fue bloqueada por un pago que fue desconocido, como puedo recuperarla?
  • antonio181
  • Newbie
  • 2655 Views
  • 2 replies
  • 2 likes
  • 2655 Views
  • 2 replies
  • 2 likes

Discord not showing songs that I'm listening to

I have my discord and spotify connected, and I enabled "Show spotify as your status" yet while all my friends have "Listening to discord" and options that come with it, mine is just "Playing discord" and doesn't have any options

  • Newbie
  • I have my discord and spotify connected, and I enabled "Show spotify as your status" yet while all my friends have "Listening to discord" and options that come with it, mine is just "Playing dis...
  • 727 Views
  • 0 replies
  • 0 likes
  • 727 Views
  • 0 replies
  • 0 likes

Tengo cuenta Premium y aparece Free

Hola, el pasado 1 de Marzo me di de alta en Spotify Premium a través de mi operador de red Yoigo. Ha funcionado 3 días y ayer, al iniciar sesión, me sale como si fuera Spotify Free. En mi factura aparece Spotify Premium activado; así como en mi perfi...

  • Casual Listener
  • Hola, el pasado 1 de Marzo me di de alta en Spotify Premium a través de mi operador de red Yoigo. Ha funcionado 3 días y ayer, al iniciar sesión, me sale como si fuera Spotify Free. En mi factura a...
  • maribellaredo1
  • Newbie
  • 15979 Views
  • 36 replies
  • 3 likes
  • 15979 Views
  • 36 replies
  • 3 likes

Solved!! Unable to change my country settings

On a free account which is not letting me change my country settings.

  • Newbie
  • On a free account which is not letting me change my country settings.
  • Luke
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: 3

Hi,Normally i login from the PC with my email adress and my usual passwword. But for last week, it don't recognize it. So i asked for an other password to send to my email and it still don't work.I try to log with my user name (wich is unsual), it wo...

  • Casual Listener
  • Hi, Normally i login  from the PC with my email adress and my usual passwword. But for last week, it don't recognize it. So i asked for an other password to send to my email and it still don'...
  • trancekility
  • Casual Listener
  • 531 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 531 Views
  • 3 replies
  • 0 likes

Unable to cancel service

Hello, I have used spotify on my cell phone but I cannot remember the email address I used to sign up. I am being billed each month for premium service and I would like to cancel this. The transaction id on my bank statement is Could you please tell ...

  • Casual Listener
  • Hello, I have used spotify on my cell phone but I cannot remember the email address I used to sign up. I am being billed each month for premium service and I would like to cancel this. The transactio...
  • Maxim
  • Spotify Star
  • 652 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 652 Views
  • 5 replies
  • 0 likes

Need to speak with a HUMAN that represents Spotify; regarding my premium account

Does anyone know a phone number or email address I can use to contact a Spotify representative? I have a very specific question about my premium account, and I cannot find any helpful information in the FAQs and Guides. I need to discuss my issue pri...

  • Newbie
  • Does anyone know a phone number or email address I can use to contact a Spotify representative? I have a very specific question about my premium account, and I cannot find any helpful information in ...
  • user-removed
  • Not applicable
  • 20167 Views
  • 27 replies
  • 3 likes
  • Premium
  • 20167 Views
  • 27 replies
  • 3 likes

Cobrança Indevida - Plano Universitário

Fiz meu cadastro e escolhi o Plano Universitário. Porém, o anúncio diz que a cobrança seria apenas após os 30 primeiros dias , caso, não cancelasse. Mas, no momento em que inseri os dados bancários para confirmação do cadastro , fui automaticamente c...

  • Casual Listener
  • Fiz meu cadastro e escolhi o Plano Universitário. Porém, o anúncio diz que a cobrança seria apenas após os 30 primeiros dias , caso,  não cancelasse. Mas, no momento em que inseri os dados bancá...
  • Bittencourt
  • Spotify Star
  • 348 Views
  • 7 replies
  • 0 likes
  • 348 Views
  • 7 replies
  • 0 likes

Can’t change country on my account

Hello I can’t change country on my profile . I getting crazy please HELP

  • Casual Listener
  • Hello I can’t change country on my profile . I getting crazy please HELP
  • Maxim
  • Spotify Star
  • 310 Views
  • 5 replies
  • 0 likes
  • 310 Views
  • 5 replies
  • 0 likes

Changing password problems

Hi.I‘ve got a problem with changing my password. The normal way with https://www.spotify.com/de/password-reset/ doesnt work. Everytime I enter my email it‘s saying that the feature isn‘t available right now. I‘ve tried it now a few times but it wont ...

  • Newbie
  • Hi. I‘ve got a problem with changing my password.  The normal way with https://www.spotify.com/de/password-reset/ doesnt work. Everytime I enter my email it‘s saying that the feature isn‘...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Nome de usuário

Como faco pra mudar meu nome de usuário?

  • Newbie
  • Como faco pra mudar meu nome de usuário?
  • Bittencourt
  • Spotify Star
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

redeem code

Hi there! Um... okay, when i try to redeem my code, im writing in the pin, and pressing redeem, but nothing happens. What should i do, or whats the problem?

  • Casual Listener
  • Hi there! Um... okay, when i try to redeem my code, im writing in the pin, and pressing redeem, but nothing happens. What should i do, or whats the problem?
  • julieta_loza09
  • Newbie
  • 5958 Views
  • 18 replies
  • 1 likes
  • 5958 Views
  • 18 replies
  • 1 likes

AJUDA SOBRE TESTE PREMIUM DE 3 MESES POR 2 REAIS

BOA NOITE!! É o seguinte: No dia 26/12/17 eu adiquiri o teste premium de 3 meses por 2 reais. Este teste acabou no dia 26/03/18, obviamente, e nada fiz em relação à isso, só deixei vencer o periodo de teste porque só estava interessado nele, porém du...

  • Casual Listener
  • BOA NOITE!! É o seguinte: No dia 26/12/17 eu adiquiri o teste premium de 3 meses por 2 reais. Este teste acabou no dia 26/03/18, obviamente, e nada fiz em relação à isso, só deixei vencer o periodo d...
  • Bittencourt
  • Spotify Star
  • 549 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 549 Views
  • 3 replies
  • 0 likes