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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386684 Views
  • 920 replies
  • 107 likes
  • Account
  • 386684 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167367 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167367 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97711 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97711 Views
  • 68 replies
  • 10 likes

French in Switzerland - Français en Suisse

(Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the major language spoken in Switzerland. I speak French a...

  • Newbie
  • (Français en dessous) My premium subscription is in Switzerland, and I cannot change it because I have a family account in Switzerland. My problem is that most of the playlists are in German, the maj...
  • PatrickV70
  • Casual Listener
  • 6805 Views
  • 20 replies
  • 101 likes
  • 6805 Views
  • 20 replies
  • 101 likes

Solved!! Change my email while I have premium subscription?

Can I change my email while I have premium subscription? 

  • Casual Listener
  • Can I change my email while I have premium subscription? 
  • jsannn
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dejó de funcionar Spotify en mi smart

Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet del tv está perfecta.gracias

  • Newbie
  • Hola buenos días. .tengo una consulta..yo tengo Spotify en mi televisor smart..funcionaba perfecto y de un día para el otro no funcionó mas..entra a Spotify pero no lo carga..la conexión a Internet d...
  • DiegoSanchez1
  • Newbie
  • 31351 Views
  • 21 replies
  • 5 likes
  • 31351 Views
  • 21 replies
  • 5 likes

Superuser Contribution "You bought Spotify Premium before, so you aren't eligible for this $0.99 offer"

Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer?My friend recently received an email regarding the $0.99 offer, so I went to check, saw it, logged in, and, "Unfortunately you aren't elig...

  • Regular
  • Is this how Spotify treats their customers? If you have bought Premium before, you may not have the $0.99 offer? My friend recently received an email regarding the $0.99 offer, so I went to check, s...
  • Aimee_T
  • Roadie
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login on Spotify's website

Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to waste that much money. I am logged on my phone with thi...

  • Newbie
  • Hi, I have a problem that I can't login to my other devices or website, I know my password, but website or Spotify app can't log me in. I wanted to cancel my subscription because I don't want to wast...
  • Aimee_T
  • Roadie
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Who is King Colee on spotify?

It seems like its J cole and Logic mixed together into one artist?? Is this a record label doing this or some random person?

  • Newbie
  • It seems like its J cole and Logic mixed together into one artist?? Is this a record label doing this or some random person?
  • RickCF61
  • Newbie
  • 41042 Views
  • 6 replies
  • 1 likes
  • 41042 Views
  • 6 replies
  • 1 likes

Superuser Contribution My Account Isn't showing my activity anymore

For some reason my account is not showing my activity on the friend feed anymore. I know because on my sisters account it showed what I had been listening two days ago and I've been listening to many different things since then. Thanks

  • Newbie
  • For some reason my account is not showing my activity on the friend feed anymore. I know because on my sisters account it showed what I had been listening two days ago and I've been listening to many...
  • alliepenguin
  • Newbie
  • 2174 Views
  • 2 replies
  • 7 likes
  • Account
  • 2174 Views
  • 2 replies
  • 7 likes

Superuser Contribution Temporary Error When Trying to Connect to Facebook

HiJust regained control of my account after it was hacked this morning. Going throught setting thing up again, but I can;t connect to Facebook, I just get an error saying:Sorry there has been a temporary error, please try again later I try later usin...

  • Casual Listener
  • Hi Just regained control of my account after it was hacked this morning.  Going throught setting thing up again, but I can;t connect to Facebook, I just get an error saying: Sorry there has be...
  • ajw107
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Will I lose offline music and playlist if I cancel NY Times/Premium and resubscribe?

So this is kind of a very hypothetical/in the future type of question. I subscribed to Spotify Premium and The New York Times All Access as part of this NYT/Spotify promotion bundle, and it's a 1-year plan, which I'm locked into. I plan on canceling ...

  • Newbie
  • So this is kind of a very hypothetical/in the future type of question. I subscribed to Spotify Premium and The New York Times All Access as part of this NYT/Spotify promotion bundle, and it's a 1-yea...
  • Aimee_T
  • Roadie
  • 759 Views
  • 1 replies
  • 0 likes
  • 759 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strangers are attached to my Premium for Family account

I now check regularly to see who is connected to my account after noticing that complete strangers were somehow added. Is this normal? And is two-step verification possible? *Removed screenshots with personal information*

  • Newbie
  • I now check regularly to see who is connected to my account after noticing that complete strangers were somehow added. Is this normal? And is two-step verification possible?    *Removed...
  • Aimee_T
  • Roadie
  • 474 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country change

I am already a premium subscriber.I lived in France and paid in with credit card until now.I am currently living in Israel, and would like to make my account an Israeli one.When I want to change my country on account options, it says that I have to u...

  • Newbie
  • I am already a premium subscriber. I lived in France and paid in with credit card until now. I am currently living in Israel, and would like to make my account an Israeli one. When I want to chang...
  • Aimee_T
  • Roadie
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is experiencing technical difficulties

It would be really cool if Spotify would have an easy to find technical issues notification. Seems like lots of people are having a similar issue as I am today:All my songs have disappeared and/or "oooops, something went wrong" pops up when clicking ...

  • Music Fan
  • It would be really cool if Spotify would have an easy to find technical issues notification. Seems like lots of people are having a similar issue as I am today: All my songs have disappeared and/or ...
  • sandmanbc71
  • Music Fan
  • 803 Views
  • 3 replies
  • 0 likes
  • Account
  • 803 Views
  • 3 replies
  • 0 likes

Solved!! Family Plan

Hi my daughter has the Premium Spotify account with her person email address. I want to cancel her account and set-up the Family Plan through my email address. Can she switch her playlists over to our family plan?

  • Casual Listener
  • Hi my daughter has the Premium Spotify account with her person email address.  I want to cancel her account and set-up the Family Plan through my email address.  Can she switch her playlist...
  • StaffingMatters
  • Casual Listener
  • 490 Views
  • 2 replies
  • 0 likes
  • Account
  • 490 Views
  • 2 replies
  • 0 likes

I don't have access to my music (Xbox one)

My Spotify on Xbox one has been working completely fine until for no apparent reason I have lost all my music and Spotify will not display anything at all if I go to the "my music" tab. Initially I lost all my music then I lost my playlists and follo...

  • Casual Listener
  • My Spotify on Xbox one has been working completely fine until for no apparent reason I have lost all my music and Spotify will not display anything at all if I go to the "my music" tab. Initially I l...
  • LiamSmithonxbox
  • Casual Listener
  • 855 Views
  • 1 replies
  • 0 likes
  • 855 Views
  • 1 replies
  • 0 likes

not receiving premium

I paid for premium and am not receiving it. Reinstalled the app, signed out and back in, still not getting what I paid for.

  • Newbie
  • I paid for premium and am not receiving it. Reinstalled the app, signed out and back in, still not getting what I paid for.
  • JackBeau
  • Composer
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Premium

Hello,Can someone help me? I cant find my account with premium, but i had to send them 7$, but i cant talk with them in chat or something else. How i can cancel my premium being offline of my account?

  • Newbie
  • Hello, Can someone help me? I cant find my account with premium, but i had to send them 7$, but i cant talk with them in chat or something else. How i can cancel my premium being offline of my accou...
  • IssaTDOTthang
  • Casual Listener
  • 438 Views
  • 4 replies
  • 0 likes
  • 438 Views
  • 4 replies
  • 0 likes

Solved!! maxim number of songs offline

I have premium account and I think that I have unlimited songs offline, but a missage appears in my iphone "Has alcanzado la cantidad máxima de canciones disponibles offline. Para poder hacer diponiles las demas, desactiva el modo offline de otra lis...

  • Casual Listener
  • I have premium account and I think that I have unlimited songs offline, but a missage appears in my iphone "Has alcanzado la cantidad máxima de canciones disponibles offline. Para poder hacer diponil...
  • Jcorral
  • Newbie
  • 23103 Views
  • 24 replies
  • 0 likes
  • 23103 Views
  • 24 replies
  • 0 likes

Superuser Contribution I can't log in on pc

Hi, when I try to log in on my computer (Windows 10), spotify app freezes and nothing happens. It happens with both facebook and e-mail log in. I don't have a problem on mobile. Is anyone else having the same problem? What can I do?

  • Casual Listener
  • Hi, when I try to log in on my computer (Windows 10), spotify app freezes and nothing happens. It happens with both facebook and e-mail log in. I don't have a problem on mobile. Is anyone else having...
  • 12134428591
  • Casual Listener
  • 427 Views
  • 4 replies
  • 0 likes
  • Login
  • 427 Views
  • 4 replies
  • 0 likes

BEING CHARGED FOR A PREMIUM ACCOUNT, BUT ONLY ABLE TO LISTEN TO THE FREE VERSION

I have a free account with Spotify and I had tried to sign up with premium and it never worked. I gave my credit card information and I am being charged without any access to a premium account. HOW DO I GET IN TOUCH WITH A CUSTOMER REP?!

  • Newbie
  • I have a free account with Spotify and I had tried to sign up with premium and it never worked.  I gave my credit card information and I am being charged without any access to a premium account....
  • JackBeau
  • Composer
  • 895 Views
  • 1 replies
  • 0 likes
  • 895 Views
  • 1 replies
  • 0 likes