Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
yesterday
Meghanleegill
Casual Listener
4526 Views
1 replies
9 likes
Security

4526 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Saturday
nolosabemos
Visitor
464331 Views
975 replies
110 likes
Account

464331 Views
975 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205350 Views
119 replies
117 likes
Account

1205350 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
113050 Views
72 replies
12 likes
Account
Login
Premium

113050 Views
72 replies
12 likes

problemas com a compra na versão premium

Olá eu estou enfrentando problemas em comprar a minha versao premium.Realizei o procedimento da compra com cartão 2 vezes e foram debitados os valores das duas vezes, porem a conta não foi ativada para a versão premium. Apareceu a seguinte mensagem:P...

glakenaifes
Newbie
Olá eu estou enfrentando problemas em comprar a minha versao premium. Realizei o procedimento da compra com cartão 2 vezes e foram debitados os valores das duas vezes, porem a conta não foi ativada ...
2018-07-09 2:56:57 PM
2018-07-09 5:54:16 PM
Bittencourt
Spotify Star
467 Views
1 replies
0 likes
Account
Premium

467 Views
1 replies
0 likes

Superuser Contribution Account name changed when friend logged in to his account

My mate came over and wanted his playlist and no ads (i have free accout he has paid), the next day i see his account name is a 20 letter/number random combination and my account now has his name. I have been online to the online profile and it has m...

liam1109
Newbie
My mate came over and wanted his playlist and no ads (i have free accout he has paid), the next day i see his account name is a 20 letter/number random combination and my account now has his name. &n...
2018-07-07 2:54:00 AM
2018-07-09 4:53:19 PM
SergioDavid
Roadie
550 Views
1 replies
0 likes
Account
Free
Login

550 Views
1 replies
0 likes

Solved!! Can't unlike songs?

Hello, I have just subscribed to spotify today. I came from pandora and think it is much better than pandora. But I might just go back to pandora for this reason. I accidentally liked a song in my radio, and I cannot unlike it! I looked into other fo...

XenonXander
Casual Listener
Hello, I have just subscribed to spotify today. I came from pandora and think it is much better than pandora. But I might just go back to pandora for this reason. I accidentally liked a song in my ra...
2015-08-15 9:07:38 AM
2018-07-09 4:44:16 PM
colloquist
Newbie
55986 Views
50 replies
40 likes
Account

55986 Views
50 replies
40 likes

Solved!! Can't log into my account

Hi!I'm having trouble logging in to my account. I had to create this account just to get in touch with support. The error I'm getting is "The username or password is incorrect. (Error code: 3)" The account is probably close to 10 years old and I don'...

user-removed
Visitor
Hi! I'm having trouble logging in to my account. I had to create this account just to get in touch with support. The error I'm getting is "The username or password is incorrect. (Error code...
2018-07-06 9:14:44 PM
2018-07-09 4:39:03 PM
Loxer
Community Legend
4517 Views
11 replies
0 likes
Account
Login
Premium
Security
Subscription

4517 Views
11 replies
0 likes

Cant login via facbook anymore.

Okey so my spotify just randomly logged out from my pc. Which was abit weird but didnt think any of it, until I tried login back in. I have always logged into via facebook. Since I havent made any account (I made this one just to write this question)...

henninjansson98
Newbie
Okey so my spotify just randomly logged out from my pc. Which was abit weird but didnt think any of it, until I tried login back in. I have always logged into via facebook. Since I havent mad...
2018-07-08 5:55:09 PM
2018-07-09 3:13:34 PM
angelamcn
Casual Listener
599 Views
1 replies
0 likes
Account
Login

599 Views
1 replies
0 likes

I can't listen to a specific artist on any platform

PlanPremiumCountry PortugalDevice(iPhone X, Macbook Pro 2013, webplayer)Operating System(iOS 11.4, macOs High Sierra, GoogleChrome) My Question or IssueI've been a Premium member for years now with little to no issue. Recently I've noticed that I am ...

user-removed
Visitor
Plan Premium Country Portugal Device (iPhone X, Macbook Pro 2013, webplayer) Operating System (iOS 11.4, macOs High Sierra, GoogleChrome) My Question or Issue I've been a Premi...
2018-07-01 1:53:25 PM
2018-07-09 7:55:58 AM
user-removed
Not applicable
481 Views
2 replies
0 likes
Account
Subscription

481 Views
2 replies
0 likes

ARTIST PROFILE: Unable to add playlist to profile

Hello, I just started an artist profile for my music, and I'm trying to add a playlist of mine to the artist profile through the iphone app, but when I try to confirm the playlist, it says "Playlists not updated," and that the playlist I tried to upl...

redthelostboy
Newbie
Hello, I just started an artist profile for my music, and I'm trying to add a playlist of mine to the artist profile through the iphone app, but when I try to confirm the playlist, i...
2018-07-08 12:16:26 AM
2018-07-09 6:53:14 AM
user-removed
Not applicable
745 Views
1 replies
0 likes
Other

745 Views
1 replies
0 likes

Can't play spotify in my car

PlanPremiumCountryCosta RicaDevice(iPhone)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hisince last week my spotify doesn't work on my car very disappointed.. It works with a cable (Ipod option and hasn't bluetooth).Th...

alonso1980
Newbie
Plan Premium Country Costa Rica Device (iPhone) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hi since last week my spotify does...
2018-07-08 8:29:40 PM
2018-07-09 6:45:14 AM
user-removed
Not applicable
338 Views
1 replies
0 likes
Account

338 Views
1 replies
0 likes

My Username isnt showing up right

I entered in my account username when creating my account, but whenever im either in the app or on the website on my computer, my username shows up as random letters and numbers. Does anyone know how to fix this?

user-removed
Visitor
I entered in my account username when creating my account, but whenever im either in the app or on the website on my computer, my username shows up as random letters and numbers. Does anyone know how...
2018-07-09 2:50:03 AM
2018-07-09 3:00:47 AM
Noah
Spotify Star
529 Views
1 replies
0 likes
Account

529 Views
1 replies
0 likes

Spotify Account Hacked?

PlanPremiumCountry United StatesDeviceIPhone 6sOperating System(iOS 10) My Question or Issue This week I was listening to songs from my playlists then randomly changes to songs from one to two particular artists I never even heard of. The Spotify app...

mkhl
Newbie
Plan Premium Country United States Device IPhone 6s Operating System (iOS 10) My Question or Issue This week I was listening to songs from my playlists then randomly chan...
2018-07-09 1:58:35 AM
2018-07-09 2:51:44 AM
Noah
Spotify Star
528 Views
1 replies
0 likes
Account
Security

528 Views
1 replies
0 likes

Superuser Contribution Songs That Disappear

PlanFreeCountry BrazilDeviceGalaxy S6, PCOperating SystemAndroid Nougat, Windows 10 My Question or IssueSo, the problem is, sometimes I find some songs that I've already saved on "My Songs" (that now turned into "Favorite Songs") unsaved without a re...

IgorOberhofer
Newbie
Plan Free Country Brazil Device Galaxy S6, PC Operating System Android Nougat, Windows 10 My Question or Issue So, the problem is, sometimes I find some songs that I've already...
2018-07-06 3:49:07 AM
2018-07-08 9:30:29 PM
SergioDavid
Roadie
311 Views
1 replies
1 likes
Account

311 Views
1 replies
1 likes

Superuser Contribution Lier mon compte Spotify à Facebook

Bonjour, Je n'arrive pas à lier mon compte Yahoo à Facebook. En effet, lorque je clique sur "Connexion à Facebook" sur mon appli sur le PC, rien ne se passe. Idem, sur mon smartphone, rien ne se passe non plus losque je rentre mes identifiants Facebo...

user-removed
Visitor
Bonjour, Je n'arrive pas à lier mon compte Yahoo à Facebook. En effet, lorque je clique sur "Connexion à Facebook" sur mon appli sur le PC, rien ne se passe. Idem, sur mon smartphone, rien n...
2018-07-06 12:00:31 PM
2018-07-08 9:24:17 PM
SergioDavid
Roadie
3009 Views
1 replies
0 likes
Account

3009 Views
1 replies
0 likes

Superuser Contribution Erneute Anmeldung in Spotify Familie nicht möglich

PlanPremiumCountry GermanyDeviceOnePlus 5TOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAlso, das Problem ist folgendes: gestern habe ich die Nachricht erhalten, dass ich aus der Spotify Familie entfernt wurde, da es nic...

Simon200
Newbie
Plan Premium Country Germany Device OnePlus 5T Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Also, das Problem ist folgendes: gestern habe ...
2018-07-06 2:58:34 PM
2018-07-08 9:12:58 PM
SergioDavid
Roadie
1022 Views
1 replies
0 likes
Account
Login
Premium

1022 Views
1 replies
0 likes

Superuser Contribution Recently Heard Artist

I don't know what happened to Spotify recently but Spotify is drunk. I checked my account and there is no recently listened artist. I checked the setting and it seemed that I had turn the artist section on but til' now there is no recently heard arti...

Psychomau5
Roadie
I don't know what happened to Spotify recently but Spotify is drunk. I checked my account and there is no recently listened artist. I checked the setting and it seemed that I had turn the artist sect...
2018-07-06 4:08:32 PM
2018-07-08 9:07:31 PM
SergioDavid
Roadie
485 Views
1 replies
0 likes
Account

485 Views
1 replies
0 likes

Deleting an old account which I can no longer access the email I set it up with

I can log into my olf Spotify account and follow the steps to close my account but can't open the old email account I used from my Facebook to see the confirmation email but also can't change the email on Spotify (even though I've changed the email o...

Erin_dearlove
Newbie
I can log into my olf Spotify account and follow the steps to close my account but can't open the old email account I used from my Facebook to see the confirmation email but also can't change the ema...
2018-07-08 2:55:24 PM
2018-07-08 5:43:49 PM
Noah
Spotify Star
526 Views
1 replies
0 likes
Account

526 Views
1 replies
0 likes

Problems with login in through Facebook

Suddenly I can't log in to my Spotify account and I keep getting this message:"Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the latest version of Spotify atwww.spotify.com/downl...

elvarrvksound
Casual Listener
Suddenly I can't log in to my Spotify account and I keep getting this message: "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download ...
2018-07-08 2:16:19 PM
2018-07-08 2:18:39 PM
Loxer
Community Legend
513 Views
1 replies
0 likes
Account

513 Views
1 replies
0 likes

Solved!! Where can I attach my Spotify Account to my Facebook Account?

My account was recently hacked and with the recovery, Spotify removed my Facebook account of my Spotify account. I would like to have that back. As the title says here above: Where can I attach my Spotify Account to my Facebook Account? Many thanks i...

Mertino11
Music Fan
My account was recently hacked and with the recovery, Spotify removed my Facebook account of my Spotify account. I would like to have that back. As the title says here above: Where ...
2018-07-08 12:25:03 PM
2018-07-08 1:28:29 PM
Loxer
Community Legend
1136 Views
12 replies
1 likes
Account

1136 Views
12 replies
1 likes

Solved!! Using Spotify in other countries - confused!

Hi,I’m excited to use the premium Spotify and get more music with me everywhere, but I don’t know if it’s going to be available where I need it. I'm from the UK with UK bank cards etc. I also have a Malaysia Visa card, and I’m currently on holiday in...

AlexMYUK
Casual Listener
Hi, I’m excited to use the premium Spotify and get more music with me everywhere, but I don’t know if it’s going to be available where I need it. I'm from the UK with UK bank cards etc. I a...
2018-07-08 7:21:23 AM
2018-07-08 9:32:48 AM
AlexMYUK
Casual Listener
5951 Views
3 replies
0 likes
Account
Premium
Subscription

5951 Views
3 replies
0 likes

Solved!! Country and credit card

PlanFreeCountry ThailandDevice Operating SystemiOS 10, Windows 10 My Question or IssueI tried to upgrade my plan to PREMIUM but when I gave my credit card coordinates (Belgium credit card issuer), I got a message saying that Credit card issuer countr...

jahil
Casual Listener
Plan Free Country Thailand Device Operating System iOS 10, Windows 10 My Question or Issue I tried to upgrade my plan to PREMIUM but when I gave my credit card coord...
2018-06-30 5:11:53 AM
2018-07-08 8:33:45 AM
Noah
Spotify Star
670 Views
3 replies
0 likes
Account

670 Views
3 replies
0 likes

Cancelling Annual Subscription

Hi everyone, How do I cancel my annual prepaid subscription, or downgrade it to a monthly plan? Is it even possible? I'm getting frustrated by searching for answers, and the lack of ability to directly contact support. Thank you.

0_-9rqolk7org
Newbie
Hi everyone, How do I cancel my annual prepaid subscription, or downgrade it to a monthly plan? Is it even possible? I'm getting frustrated by searching for answers, and the la...
2018-07-07 7:04:52 PM
2018-07-08 6:56:00 AM
Keanu_C
Community Legend
333 Views
1 replies
0 likes
Account
Premium

333 Views
1 replies
0 likes

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