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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154334 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154334 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10519 Views
  • 3 replies
  • 9 likes
  • Security
  • 10519 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505369 Views
  • 985 replies
  • 112 likes
  • Account
  • 505369 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124243 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124243 Views
  • 74 replies
  • 12 likes

My Spotify account email is not correct

I updated the email on my facebook that's tied to my spotify awhile ago and it still has not updated to reflect the change. Any help is appreciated, thanks.

  • Newbie
  • I updated the email on my facebook that's tied to my spotify awhile ago and it still has not updated to reflect the change.  Any help is appreciated, thanks. 
  • Maxim
  • Spotify Star
  • 584 Views
  • 1 replies
  • 0 likes
  • Account
  • 584 Views
  • 1 replies
  • 0 likes

Spotify on Apple Watch

I have downloaded the app and logged into my account but the watch app is stuck on a message that reads "Open Iphone app. Authentication required" The app is open on both devices. Help!

  • Newbie
  • I have downloaded the app and logged into my account but the watch app is stuck on a message that reads "Open Iphone app. Authentication required"   The app is open on both devices. Help!
  • Maxim
  • Spotify Star
  • 632 Views
  • 1 replies
  • 1 likes
  • Other
  • 632 Views
  • 1 replies
  • 1 likes

Discord wont show songs that are playing in spotify

Right so i connected my account - https://open.spotify.com/user/fenix%5B%E4%B8%89%E4%B8%83%5D?si=Y7xjTGVARj2RKuKTQ5NUFg to my discord but the songs that are playing wont show in my discord activity, i made a new account to test it and everything work...

  • Regular
  • Right so i connected my account - https://open.spotify.com/user/fenix%5B%E4%B8%89%E4%B8%83%5D?si=Y7xjTGVARj2RKuKTQ5NUFg to my discord but the songs that are playing wont show in my discord activity,&...
  • g_odu
  • Newbie
  • 163560 Views
  • 23 replies
  • 8 likes
  • 163560 Views
  • 23 replies
  • 8 likes

Online/Offline

I'm online (sitting next to the wifi-box and other applications work), but spotify says I'm offline, which means I can't listen to new music at all. Pretty annoying. What shoul I do?

  • Casual Listener
  • I'm online (sitting next to the wifi-box and other applications work), but spotify says I'm offline, which means I can't listen to new music at all. Pretty annoying. What shoul I do?  
  • Billy-J
  • Spotify Star
  • 952 Views
  • 3 replies
  • 0 likes
  • Other
  • 952 Views
  • 3 replies
  • 0 likes

Have I been hacked?

I have a premium account. Tonight while listening on my iphone, the song changed and i got the popup window saying 'continue listening on iPhone de Clara'. Never heard of this person. If I changed the song and device, it just went back to that again....

  • Newbie
  •   I have a premium account. Tonight while listening on my iphone, the song changed and i got the popup window saying 'continue listening on iPhone de Clara'. Never heard of this person. If I ch...
  • Billy-J
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
  • 358 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Merge Accounts

Plan Free Country Colombia Device HP Notebook Operating System Windows 10 My Question or Issue Tengo dos cuentas, una en la que incio sesión con facebook (donde están todas mis playlists, música favorita, etc) y la otra en la cual incio sesión SOLO c...

  • Newbie
  • Plan Free Country  Colombia Device HP Notebook Operating System Windows 10   My Question or Issue  Tengo dos cuentas, una en la que incio sesión con facebook (donde...
  • SergioDavid
  • Roadie
  • 540 Views
  • 1 replies
  • 0 likes
  • Account
  • 540 Views
  • 1 replies
  • 0 likes

Log in failed

I logged out of my acc in order to log in again and try to pay my subscription (that ran out a few days ago) and now the log in doesn't work anymore. Altought i do have a internet connection (im siting next to the wifi-box and other applications work...

  • Casual Listener
  • I logged out of my acc in order to log in again and try to pay my subscription (that ran out a few days ago) and now the log in doesn't work anymore. Altought i do have a internet connection (im siti...
  • Billy-J
  • Spotify Star
  • 587 Views
  • 1 replies
  • 0 likes
  • Account
  • 587 Views
  • 1 replies
  • 0 likes

Missing Playlists (etc)

My spotify account (connected to Facebook) has deleted all my playlists and replaced with one playlist of random music I don't have anything to do with. Any advice?

  • Newbie
  • My spotify account (connected to Facebook) has deleted all my playlists and replaced with one playlist of random music I don't have anything to do with. Any advice?
  • Billy-J
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • Account
  • 351 Views
  • 1 replies
  • 0 likes

Solved!! Spotify has been paused

PlanPremiumCountryUSA DeviceiPhone 7Operating SystemiOS 11 My Question or Issue Hi Community,A few weeks ago I was at a party and the group volunteered me to use my Spotify account at a community space. Specifically, this apartment complex has an ipa...

  • Casual Listener
  • Plan Premium Country USA   Device iPhone 7 Operating System iOS 11   My Question or Issue  Hi Community, A few weeks ago I was at a party and the group volunteered me to us...
  • heathery
  • Casual Listener
  • 1021 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1021 Views
  • 2 replies
  • 0 likes

SPOTIFY PARA ARTISTAS

Hola a todos, necesito ayuda estoy desesperado. Estoy haciendo la solixitud para tener un perfil de artista y lo he intentado 200 veces. Me pide que ponga redes sociales mias para verificar que soy yo y he puesto YouTube, Gmail, Twitter, Instagram y ...

  • Newbie
  • Hola a todos, necesito ayuda estoy desesperado. Estoy haciendo la solixitud para tener un perfil de artista y lo he intentado 200 veces. Me pide que ponga redes sociales mias para verificar que soy y...
  • Jose_M
  • Spotify Star
  • 536 Views
  • 2 replies
  • 0 likes
  • Account
  • 536 Views
  • 2 replies
  • 0 likes

I can't log in into a spotify free

After I cancelled my spotify premium I can't log in into my account. I though after I cancel spotify premium I will be able to use spotify free, but everytime when I'm trying to log in it seems that spotify is logging me out. Can somebody help me? Pl...

  • Casual Listener
  • After I cancelled my spotify premium I can't log in into my account. I though after I cancel spotify premium I will be able to use spotify free, but everytime when I'm trying to log in it seems that ...
  • Billy-J
  • Spotify Star
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got a family premium account and still got charged for individual premium account

I had an individual premium account for a while, my partner got a premium family account which I joined by accepting the email you sent but a few days later I still got charged for my individual premium account despite that my account appears as a fa...

  • Visitor
  • I had an individual premium account for a while, my partner got a premium family account which I joined by accepting the email you sent but a few days later I still got charged for my individual prem...
  • meahtenoha
  • Spotify
  • 1166 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1166 Views
  • 2 replies
  • 0 likes

connect to facebook button not working

i created my spotify account a while ago and then added my facebook account to it. i recently accidently disconnected my account in the settings and when i click the "connect to facebook" button in the settings menu absolutly nothing happens not in m...

521c39e21a01b84b6234adf9d32ba1fc_LI.jpg
  • Casual Listener
  • i created my spotify account a while ago and then added my facebook account to it. i recently accidently disconnected my account in the settings and when i click the "connect to facebook" button in t...
  • waaromikniet
  • Regular
  • 2766 Views
  • 7 replies
  • 0 likes
  • Other
  • 2766 Views
  • 7 replies
  • 0 likes

People can't see my activity because of the facebook connection ( i guess)

Hi Community, I created my account with Facebook login and as far as I understand from here that it can not be changed to spotify login. So on the facebook login account people can not see my activity but I have tried my other account which is spotif...

  • Casual Listener
  • Hi Community,   I created my account with Facebook login and as far as I understand from here that it can not be changed to spotify login. So on the facebook login account people can not see m...
  • Loxer
  • Community Legend
  • 798 Views
  • 3 replies
  • 0 likes
  • Account
  • 798 Views
  • 3 replies
  • 0 likes

Intrusive Ads

My Question or IssueI my not have an account with Spotify currently and I may be okay with some ads, but hearing an ad for a personal medical issue I searched on Google? That crosses the line. Facebook does this kind of intrusive**bleep**. I did not ...

  • Newbie
  • My Question or Issue I my not have an account with Spotify currently and I may be okay with some ads, but hearing an ad for a personal medical issue I searched on Google? That crosses the line. Face...
  • Billy-J
  • Spotify Star
  • 526 Views
  • 1 replies
  • 0 likes
  • Account
  • 526 Views
  • 1 replies
  • 0 likes

my account seems to have disappeared

PlanFree/Premium iphone 8pmus Operating SystemIOS My Question or Issue So I’ve had an account for a while, and it seems to have just disappeared. Under my wife’s account she can still see my playlists and my username. But every time I try to login it...

  • Casual Listener
  • Plan Free/Premium   iphone 8pmus    Operating System IOS   My Question or Issue  So I’ve had an account for a while, and it seems to have just disappeared. Under my ...
  • Billy-J
  • Spotify Star
  • 919 Views
  • 5 replies
  • 0 likes
  • Premium
  • 919 Views
  • 5 replies
  • 0 likes

Spotify app Autosigns out

I have Spotify on my PC, and my phone. I noticed today my phone had been logged out, and it wouldnt let me sign back in. So I tried my PC, same issue. The only place I can log in is the actual website, which tells me nothing is wrong with my account....

  • Newbie
  • I have Spotify on my PC, and my phone. I noticed today my phone had been logged out, and it wouldnt let me sign back in. So I tried my PC, same issue. The only place I can log in is the actual websit...
  • Luke
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Move Google Play Music to Spotify (not just playlists!)

Hello,I've read a lot about moving Playlists to Spotify from Google Play Music, but does anyone know how to move ALL MY MUSIC IN MY LIBRARY from Google Play Music to Spotify (since it's impossible to chat directly to Spotify as a curious potential ne...

  • Casual Listener
  •   Hello, I've read a lot about moving Playlists to Spotify from Google Play Music, but does anyone know how to move ALL MY MUSIC IN MY LIBRARY from Google Play Music to Spotify (since it's imp...
  • Noah
  • Spotify Star
  • 56624 Views
  • 5 replies
  • 12 likes
  • Account
  • 56624 Views
  • 5 replies
  • 12 likes

Superuser Contribution I may have created new acct whilst trying to sign into prem. Acct now i cant get prem. To work

Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stuck on the free trial mode PlanFree/PremiumS8Operati...

  • Newbie
  • Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stu...
  • Melody
  • Spotify
  • 808 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 808 Views
  • 2 replies
  • 0 likes

Loggin in problem?!

PlanFree/PremiumCountryUnited KingdomDeviceiPhone 7 plus and LenovoMy Question or IssueSo I tried logging in with my email on my laptop and my phone, however, it said that there was an error. I guessed that I couldn't remember my password, so I reset...

  • Visitor
  • Plan Free/Premium Country United Kingdom Device iPhone 7 plus and Lenovo My Question or Issue So I tried logging in with my email on my laptop and my phone, however, it said that there was an ...
  • Billy-J
  • Spotify Star
  • 706 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 706 Views
  • 1 replies
  • 0 likes