Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi, i need to speak to someone urgently. Somone else has set up a spotify account using my bank details. Why is there no telehphone number or email address to get hold of you!
Hola! Les cuento mi problema a ver si alguien puede ayudarme.Me estrené con Spotify en el 2013 con una cuenta. Me hice otra cuenta con otro email, la cual es la que más uso. Ahora que quiero entrar, no puedo hacerlo y todas las listas han sido borrad...
This is the link to my artist page : https://open.spotify.com/artist/5KJsKWg1uTM6NKvCzab0LG?si=b-REQb97TM-08wHkLA66Rw But somehow another artist songs show up in my profile.Can you pls help me with this? And i got 3 songs that im featured on plus a m...
I have been getting double charged since OCTOBER 2016! I need this addressed immediately! How do I receive a refund and stop being double charged??
Hello there, I lived in the UK for about 7 years, where I got Spotify for first time. I had no problems using it while i lived in the UK, but I had to move back home ( in Bulgaria) and now, when I try to log in it says, ''You can only use Spotify abr...
Hi, I want to close my spotify account forever, but I am not receiving verification email. What to do ?
My account is stuck in car mode. How do I switch it back?
I had an account issue but I've resolved it myself, this post can be deleted, sorry for the inconvenience.
Hi, I'm a Belgian citizen from the Dutch (Flemish) part. I'm tired of getting French rap suggestions in my "Daily Mix" or "Browse" even though I click "Don't listen to songs from this artist anymore". I understand that Belgium has 2 main languages bu...
Hi, I've tried to do this twice and paid both a premium and family charges but I still get issues trying to get one of my family members onto the family plan. I've done the following. Premium to Family, paid the premium. Set it up for family member a...
Our band B & The Hive has two Spotify pages. Our albums we released by two different distributors however we would like all of our music on one page for our fans.
Just updated Spotify to when my profile (which was on the far right of the screen) is now replaced by a premium option. I cannot find my old playlist and now my 'Favourite' musics is made up of 30 songs that repeat after each other even when I click ...
Someone has hacked my account. I've never shared my info before. When I listen in phone it stops and says loris is listening on iPhone. No clue who that is. Changed password and it still occurs. Help.
Hola, me crearon una cuenta con un correo provisional (el cual no recuerdo) para tomar la promocion de 9$ por 3 meses, lo di de alta con mi tarjeta. Se acabo la promocion y me cobra normal 99$. Mi problema es, que deseo cancelar mi suscripcion, pero ...
Hello, I'm having a problem where my name on the top-right corner is showing only numbers. I have my profile synced with my Facebook account, and I've searched online for a fix, but haven't understood exactly what i need to do to fix that. Moreover, ...
I have as many others been hacked and the person changed my email so i cant change the password or get support via email. I can still log in via facebook but he took away my saved saong so id like thopse back =( Any help from support?
I am logged out of Spotify on my MacBook. I have tried to log in and it says "Facebook login for your Spotify client is no longer supported. Please upgrade to a newer version of Spotify. Download the latest version of Spotify at www.spotify.com/downl...
Hello I have a strange problem. This morning all my playlists were gone, only one playlist is available, named kcc, but this is unknown by me. Is there any cause and solution??
HiI logged out of my account yesterday. Today i tried to log in but it keeps giving me * logging in... * and then it gets me back to *log in*.
Hi. I have two accounts on Spotify. One which is linked to "Premium for family", and the other is connected with facebook. I want to transfer my playlists from my spotify-facebook account to my "premium for family" account, and then delete my account...