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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8653 Views
  • 1 replies
  • 9 likes
  • Security
  • 8653 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477382 Views
  • 979 replies
  • 111 likes
  • Account
  • 477382 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209673 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209673 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119702 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119702 Views
  • 72 replies
  • 12 likes

How do I find my other spotify accounts?

PlanPremiumCountry United States of America DeviceGoogle Pixel XLOperating SystemAndroid Oreo My Question or Issue I've made an account 'dolan-pls' and I know I had another account with my full name 'Donald Krambeck' however I can't find the email I ...

  • Newbie
  •   Plan Premium Country  United States of America  Device Google Pixel XL Operating System Android Oreo     My Question or Issue  I've made an account 'do...
  • PMorgan
  • Roadie
  • 425 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
    Security
  • 425 Views
  • 1 replies
  • 0 likes

Playlists have dissapeared

Hello,Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was a theft attempt, but it was stopped very quickly. However af...

  • Newbie
  •   Hello, Recently I have received a letter that my Spotify account's email has been changed to some random one. So I contacted spotify immediately and restored the previous one. I think it was...
  • Loxer
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
  • 294 Views
  • 1 replies
  • 0 likes

Facebook linked to account but not updating

Premium, USA iPhone/iOS My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile picture is one from years ago, and I've changed my profile picture on faceboo...

  • Newbie
  •  Premium, USA   iPhone/iOS   My facebook account is linked to my premium spotify, but it never updates my spotify account to reflect my facebook account (for example, my profile pi...
  • Billy-J
  • Spotify Star
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
  • 318 Views
  • 1 replies
  • 0 likes

"nulled" account

Had an account linked to my facebook. But recently deleted my facebook. Now my account registers as "null" but still takes payments out. I am no longer logged into the account but still need to cancel these payments so I am not paying double. I tried...

  • Newbie
  • Had an account linked to my facebook. But recently deleted my facebook. Now my account registers as "null" but still takes payments out. I am no longer logged into the account but still need to cance...
  • Keanu_C
  • Community Legend
  • 1585 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 1585 Views
  • 1 replies
  • 0 likes

Account page error

PlanStudent Premium, trying to transfer to family premiumCountryUSADevicePixelOperating SystemWindows 10, chrome browser My Question or Issue I am currently trying to transition to a family premium plan with my family, however I received no error mes...

  • Newbie
  •   Plan Student Premium, trying to transfer to family premium Country USA Device Pixel Operating System Windows 10, chrome browser  My Question or Issue   I am currently tryi...
  • Keanu_C
  • Community Legend
  • 441 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 441 Views
  • 3 replies
  • 0 likes

Payment problem

My Spotify student premium payment didn't go through, and it sent me an email and in 3 days it sent me another email that it needed to be paid so enough money is in the bank now but it's still alerting me that it needs paid or I will lose my premium,...

  • Newbie
  • My Spotify student premium payment didn't go through, and it sent me an email and in 3 days it sent me another email that it needed to be paid so enough money is in the bank now but it's still alerti...
  • Keanu_C
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Premium
  • 362 Views
  • 1 replies
  • 0 likes

Profile pic

Is there a way to change your profile pic in the spotify app? Can you change your name also?Premium, windows

  • Newbie
  • Is there a way to change your profile pic in the spotify app? Can you change your name also? Premium, windows
  • Keanu_C
  • Community Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 656 Views
  • 1 replies
  • 0 likes

GET PREMIUM

PlanFree/PremiumCountry BRAZILDeviceIPHONE8Operating System(iOS 10, My Question or IssueI WANT TO UPGRADE WHILE OVERSEAS IN BRAZIL.....MY IP IS BEING TRACED TO A BRAZIL LOCATION. I HAVE CHANGED THE WEBSITE TO REFLECT THE US AND MY BILLING INFO IS THE...

  • Casual Listener
  • Plan Free/Premium Country  BRAZIL Device IPHONE8 Operating System (iOS 10,    My Question or Issue I WANT TO UPGRADE WHILE OVERSEAS IN BRAZIL.....MY IP IS BEING TRACED TO A B...
  • Billy-J
  • Spotify Star
  • 1902 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 1902 Views
  • 3 replies
  • 0 likes

Solved!! Cannot Connect Facebook Account

I recently got my account back this morning after it was hacked and my email was changed. My email and account have been recovered since, but my facebook account was disconnected and now I cannot connect it back. When I click on "connect to facebook"...

  • Casual Listener
  •   I recently got my account back this morning after it was hacked and my email was changed. My email and account have been recovered since, but my facebook account was disconnected and now I ca...
  • Luke
  • Spotify Star
  • 1531 Views
  • 3 replies
  • 0 likes
  • Account
  • 1531 Views
  • 3 replies
  • 0 likes

Codigo de error 17

Buenas tardes,llevo varios dias intentando abrir sesión en spotify para escuchar musica pero no me deja. Al acceder me sale codigo de error 17.Revisé los cortafuegos y también disinstalé y volví a instalar el mismo programa...pero nada.¿Alguien me pu...

  • Newbie
  •   Buenas tardes, llevo varios dias intentando abrir sesión en spotify para escuchar musica pero no me deja.  Al acceder me sale codigo de error 17. Revisé los cortafuegos y también disi...
  • Luke
  • Spotify Star
  • 4342 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 4342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas modo offline y log in

Buenas tardes, Les hablo para comunicarles que mi cuenta premium esta mostrandome muchas irregularidades ultimamente. Cuando estoy sin conexion aun habiendo descargado mi lista de reproduccion no me lo permite, me saca de la cuenta por lo que en cada...

  • Casual Listener
  • Buenas tardes,    Les hablo para comunicarles que mi cuenta premium esta mostrandome muchas irregularidades ultimamente. Cuando estoy sin conexion aun habiendo descargado mi lista de repr...
  • acv086
  • Newbie
  • 139808 Views
  • 69 replies
  • 6 likes
  • 139808 Views
  • 69 replies
  • 6 likes

Superuser Contribution Duplicate accounts

My Question or Issue I have been charged for ages from my vank account and from my mobile phone bill. How do i get a refund?

  • Newbie
  •     My Question or Issue   I have been charged for ages from my vank account and from my mobile phone bill. How do i get a refund?  
  • jonihil
  • Newbie
  • 507 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 507 Views
  • 2 replies
  • 0 likes

Solved!! List of all songs collected missing

Plan: Free/PremiumCountry: USADevice: Sony XA1Operating System: Windows 7 on PCMy Question or Issue: I used to be able to see a list of all songs. Now I only see favorite songs. Is there any way I could have that restored or have my list of all songs...

  • Casual Listener
  • Plan: Free/Premium Country: USA Device: Sony XA1 Operating System: Windows 7 on PC My Question or Issue: I used to be able to see a list of all songs. Now I only see favorite ...
  • Loxer
  • Community Legend
  • 595 Views
  • 5 replies
  • 0 likes
  • Account
  • 595 Views
  • 5 replies
  • 0 likes

Account hacked

PlanPremiumCountry Spotify Country UK, (now located in Canada) DeviceAll (phone, laptop, website, etc)Operating SystemWin10, iOS, Android Marshmallow My Question or Issue I was having problems logging in to Spotify last night. Today, upon resetting p...

  • Casual Listener
  • Plan Premium Country Spotify Country UK, (now located in Canada)   Device All (phone, laptop, website, etc) Operating System Win10, iOS, Android Marshmallow   My Question or Issu...
  • Loxer
  • Community Legend
  • 648 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
  • 648 Views
  • 4 replies
  • 0 likes

Gear S3 (90A9) connected

Every time when I connect in my spotify account I see another device connected that I don't pass my account informations, someone has the same problem ? I don't know who is or why is connected, I disconnect all of devices from configurations site and...

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  • Casual Listener
  • Every time when I connect in my spotify account I see another device connected that I don't pass my account informations, someone has the same problem ? I don't know who is or why is connected, I dis...
  • Loxer
  • Community Legend
  • 675 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 675 Views
  • 3 replies
  • 0 likes

Link Facebook with an account I already have?

PlanFreeCountry Australia DeviceOPPO something Operating SystemAndroid My Question or Issue

  • Casual Listener
  • Plan Free Country  Australia  Device OPPO something  Operating System Android  My Question or Issue  
  • Liam_767
  • Casual Listener
  • 280 Views
  • 2 replies
  • 0 likes
  • Other
  • 280 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Label Verification Form?

Hi, I work for music studio. I came across a Spotify Label Verification Form. What benefits are there to signing up as a label? Thank youKim

  • Songwriter
  •   Hi, I work for music studio.  I came across a Spotify Label Verification Form. What benefits are there to signing up as a label?    Thank you Kim
  • Maxim
  • Spotify Star
  • 2357 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 2357 Views
  • 1 replies
  • 0 likes

email linked to profile

PlanPremiumCountryItalyDevice(Macbook Pro late 2016)Operating System(iOS 10) My Question or Issue I NEED TO KNOW WHICH E-MAIL IS CONNECTED TO MY SPOTIFY PREMIUM FAMILY ACCOUNT. HOW CAN I DO? ANY HELP IS APPRECIATED! THANK YOU

  • Newbie
  • Plan Premium Country Italy Device (Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue   I NEED TO KNOW WHICH E-MAIL IS CONNECTED TO MY SPOTIFY PREMIUM F...
  • Loxer
  • Community Legend
  • 664 Views
  • 3 replies
  • 0 likes
  • Account
  • 664 Views
  • 3 replies
  • 0 likes

Superuser Contribution Close spotify account created via facebook

PlanFreeCountry Singapore DeviceALL Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm not able to change my postal code as my account is created via facebook. Now, despite following the instructions to close my account, ...

  • Visitor
  • Plan Free Country  Singapore   Device ALL   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm not able to change my postal ...
  • user-removed
  • Not applicable
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes