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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88773 Views
9 replies
2 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
758354 Views
18 replies
29 likes
PlanPremium My Question or Issue : Hey guys! I am trying to resubscribe my Spotify from Facebook to e-mail address. I know how to create new and delete an old acc however my question is if there is an option to move account form FB to @. Cause I gues...
Plan Premium My Question or Issue : Hey guys! I am trying to resubscribe my Spotify from Facebook to e-mail address. I know how to create new and delete an old acc however my que...
Community Legend
515 Views
1 replies
0 likes
Germany, Samsung Galaxy S5 Mini and multiple PCs My Issue:I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Everytime I tried to pay, it puts me back to the website where yo...
Germany, Samsung Galaxy S5 Mini and multiple PCs My Issue: I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Eve...
Roadie
632 Views
1 replies
0 likes
PlanPremiumCountry BelgiumDeviceAllOperating SystemAllMy Question or IssueHello,Since few time ago ( mainby since GDPR application date) I lost a lot of song tagged for my library (the check mark when you click). Anybody else are in such case?
Plan Premium Country Belgium Device All Operating System All My Question or Issue Hello, Since few time ago ( mainby since GDPR application date) I lost a lot of song tagged for my li...
Music Fan
470 Views
1 replies
0 likes
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue En dos ocasiones, me llegó la notificación de que ahora mi cuenta es Free, pero soy parte de un Plan Familiar Premium. ¿Me pueden ayudar?
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue En dos ocasiones, me llegó la notificación de ...
Roadie
459 Views
1 replies
0 likes
PremiumCountryUS DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhat is my rank, and how do I increase it?
Premium Country US Device iPhone 8 Operating System iOS 10 My Question or Issue What is my rank, and how do I increase it?
Gig Goer
1627 Views
6 replies
0 likes
I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another device was on and I could see it in my recently played...
I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another dev...
Music Fan
1313 Views
1 replies
0 likes
I can't find my email and account name. And it still takes money from my credit card. Can somebody help me?
I can't find my email and account name. And it still takes money from my credit card. Can somebody help me?
Spotify Star
585 Views
1 replies
1 likes
I have a new email address but I am unable to tell Spotify about it. Its instructions are incorrect: Go to Account Settings, click Edit Profile, and change the email address. The Email Address field is uneditable! Can some member of the Spotify brass...
I have a new email address but I am unable to tell Spotify about it. Its instructions are incorrect: Go to Account Settings, click Edit Profile, and change the email address. The Email Addres...
Spotify Legend
3601 Views
5 replies
5 likes
I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premium though. Thanks.
I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premi...
Roadie
421 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceanyOperating Systemany My Question or Issue Hello. I lost access to my email account with what I registered once at Spotify. In turn, I cant recall the passwort of my spotify account, but still have to pay for it. I even...
Plan Free/Premium Country Device any Operating System any My Question or Issue Hello. I lost access to my email account with what I registered once at Spotify. In ...
Roadie
650 Views
1 replies
0 likes
I want to remove my Facebook profile picture from my Spotify account and make it the default Spotify one instead. How can I do this?
I want to remove my Facebook profile picture from my Spotify account and make it the default Spotify one instead. How can I do this?
Newbie
4788 Views
4 replies
1 likes
PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or Issue I've been having this issue where there is a random account hijacking mine. They will play Spanish music. It'd be fine except I pay for Spotify now and I'...
Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue I've been having this issue where there is a random account hij...
Community Legend
528 Views
2 replies
0 likes
My Question or Issue I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something for this issue. Thank you!
My Question or Issue I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something f...
Spotify
672 Views
1 replies
0 likes
PlanpremiumCountryUnited kingdom Deviceiphone seOperating Systemios 11.3.1 My Question or IssueMy niece is using my account on her Alexa device without permission. I have changed my account password but she can still log in. Any ideas how I can remov...
Plan premium Country United kingdom Device iphone se Operating System ios 11.3.1 My Question or Issue My niece is using my account on her Alexa device without permission.&nbs...
Community Legend
590 Views
1 replies
0 likes
PlanpremiumCountryUnited KingdomDeviceiphone seOperating Systemios 11.3.1 My Question or IssueMy niece keeps using my account on her alexa device without my permission. I have changed my account password but she can still log in. Some help please.
Plan premium Country United Kingdom Device iphone se Operating System ios 11.3.1 My Question or Issue My niece keeps using my account on her alexa device without my permission. ...
Community Legend
474 Views
1 replies
0 likes
When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.
When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.
Roadie
610 Views
1 replies
0 likes
i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it
i cant find mail i dont remember it , i am using ios device and there is nothing writes in help for ios users , so how can i find it
Not applicable
456 Views
1 replies
0 likes
Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht. Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird
Ich habe auf Facebook meinen Namen geändert aber im Spotify Account ändert er sich nicht. Warum? Ich möchte nicht, dass mein kompletter Name angezeigt wird
Composer
1472 Views
1 replies
0 likes
PlanFreeCountry USAOperating SystemWindows 10 The web player worked until about a week ago. Now whenever I try to login, the pop-up that usually appears for a split second now displays the following error message: INVALID_CLIENT: Invalid redirect URI...
Plan Free Country USA Operating System Windows 10 The web player worked until about a week ago. Now whenever I try to login, the pop-up that usually appears for a split second now...
Casual Listener
1039 Views
5 replies
3 likes
PlanPremiumCountryGermanyDeviceComputer, Playstation, Xiamo Redmi Note Pro 4Operating SystemiOS 10, Windows 10 My Question or Issue My account "coverurazz" got hacked and I can not change my password, because I can´t remember which email I took for v...
Plan Premium Country Germany Device Computer, Playstation, Xiamo Redmi Note Pro 4 Operating System iOS 10, Windows 10 My Question or Issue My account "coverurazz" got hacked an...
Composer
1597 Views
3 replies
0 likes
