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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Casual Listener
  • 259808 Views
  • 785 replies
  • 81 likes
  • Account
  • 259808 Views
  • 785 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1127839 Views
  • 118 replies
  • 106 likes
  • Account
  • 1127839 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 70908 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 70908 Views
  • 63 replies
  • 8 likes

Solved!! Email vinculado ao facebook não troca

Cadastrei minha conta do spotify através do facebook, alguns meses depois eu troquei meu email do facebook, porém no spotify continuou o mesmo, já tentei trocar para outros emails e o spotify não muda, mesmo dizendo que para alterar o email só é prec...

  • Newbie
  • Cadastrei minha conta do spotify através do facebook, alguns meses depois eu troquei meu email do facebook, porém no spotify continuou o mesmo, já tentei trocar para outros emails e o spotify não mud...
  • Bittencourt
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 378 Views
  • 1 replies
  • 0 likes

Paguei o premium e nao foi ativado

Por favor preciso de ajuda, paguei o premium a alguns dias e minha conta nao foi ativada, ja tentei de tudo, sair do aplicativo, desinstalei e instalei denovo e continua com a conta free.

  • Casual Listener
  • Por favor preciso de ajuda, paguei o premium a alguns dias e minha conta nao foi ativada, ja tentei de tudo, sair do aplicativo, desinstalei e instalei denovo e continua com a conta free.
  • Bittencourt
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Premium
  • 247 Views
  • 1 replies
  • 0 likes

Lost my mail info

Hi,I lose my mail info and password.but app is üstill log on and working properly.So, i want to change my spotify password but spotify sending a mail to my mail adress.Is there another method for change my password ?ThanksPS: Also i forgot my spotify...

  • Newbie
  • Hi, I lose my mail info and password.but app is üstill log on and working properly. So, i want to change my spotify password but spotify sending a mail to my mail adress. Is there another method f...
  • user-removed
  • Not applicable
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

More payment options.

Ok I paid for a family premium it went through on my card and now the app keeps telling me that it failed but I have proof it went through.

  • Newbie
  • Ok I paid for a family premium it went through on my card and now the app keeps telling me that it failed but I have proof it went through.
  • user-removed
  • Not applicable
  • 215 Views
  • 1 replies
  • 0 likes
  • Premium
  • 215 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Login Badges

Hey Guys, I had a question about the login badges? I've been signing in and out and replying to topics all week. But I haven't unlocked any of day login badges. Is there something I'm not doing correctly or a certain amount of hours that has to pass?...

  • Roadie
  • Hey Guys,   I had a question about the login badges? I've been signing in and out and replying to topics all week. But I haven't unlocked any of day login badges. Is there something I'm...
  • asciiM0
  • Roadie
  • 952 Views
  • 3 replies
  • 1 likes
  • Other
  • 952 Views
  • 3 replies
  • 1 likes

Double Billed - No Reply From Support Team - Case # 01932271

Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month (October now November) I have been billed twice. Pl...

  • Regular
  • Support Team - I reached out via the contact form in October when I first noticed I was being billed twice a month for my account with no reply other than the automated message. For the second month ...
  • rsnow
  • Newbie
  • 877 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 877 Views
  • 10 replies
  • 0 likes

account name

Hello, My account was infected the spotiamb recently, then the spotify staff help me to open a new account and transfer everything form my old account to the new one. However, I just found that my account name is a crazy random code, though it show m...

  • Newbie
  • Hello,    My account was infected the spotiamb recently, then the spotify staff help me to open a new account and transfer everything form my old account to the new one. However, I just f...
  • Maxim
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 397 Views
  • 1 replies
  • 0 likes

Hilfe!

Hallo, Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird das beim nächsten Kauf angerechnet oder ist das Geld leider w...

  • Casual Listener
  • Hallo,   Ich habe eine Frage! Ich habe Spotify Premium für 3 Monate mit 2 PSCs gekauft. Beide haben einen Wert von 25 Euro. Was passiert mit dem Rest meines Bekomme ich den Rest zurück, wird ...
  • Maxim
  • Spotify Star
  • 431 Views
  • 1 replies
  • 0 likes
  • Premium
  • 431 Views
  • 1 replies
  • 0 likes

Please help me!

Hello, I have a question! I bought Spotify Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros) Can I get the rest back?

  • Casual Listener
  • Hello,  I have a question! I bought   Spotify   Premium for 3 months with 2 PSC's. They both have a value of 25 euros. What happen with the rest of my money? (20,03 Euros)  ...
  • Maxim
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

can’t log in

suddenly my account was signed out, and i cant log in because it says “login failed, you can only use spotify abroad for 14 days” when im not even abroad. what should i do?

  • Newbie
  • suddenly my account was signed out, and i cant log in because it says “login failed, you can only use spotify abroad for 14 days” when im not even abroad. what should i do?
  • asciiM0
  • Roadie
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

username-email

Hi everyone.a month ago I signed up for a premium subscription. Today I would like to delete it, but I can not remember the email address for the account anymore. I only know my username. I would like to be able to go back to the reference e-mail add...

  • Newbie
  • Hi everyone. a month ago I signed up for a premium subscription. Today I would like to delete it, but I can not remember the email address for the account anymore. I only know my username. I would l...
  • Maxim
  • Spotify Star
  • 567 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 567 Views
  • 1 replies
  • 0 likes

Lost my account information

I lost my cellphone 2 day's ago and i can't find the account i was paying premium on it, it is possible to recover it with my credit card detail?? I try to look on the site, write them and no result, but payment are still going thru my bank account a...

  • Newbie
  • I lost my cellphone 2 day's ago and i can't find the account i was paying premium on it, it is possible to recover it with my credit card detail?? I try to look on the site, write them and no result,...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Disabled account - No response from Spotify

Hello Spotify Community, As the recommended solution suggests, I have attempted to contact the Spotify Payments team regarding my accounting being disabled. I received a notice that my account was disabled following a charge back that was initiated b...

  • Regular
  • Hello Spotify Community,   As the recommended solution suggests, I have attempted to contact the Spotify Payments team&n...
  • morrisp33
  • Casual Listener
  • 779 Views
  • 20 replies
  • 0 likes
  • Account
    Login
  • 779 Views
  • 20 replies
  • 0 likes

Superuser Contribution Can't login and still being charged

Spotify logged me out of my account on both my computer and my phone and now it won't recognize my email. I am still being charged for my Student Premium account, but I can't even log in to it. I can't seem to find any way to talk to any customer ser...

  • Casual Listener
  • Spotify logged me out of my account on both my computer and my phone and now it won't recognize my email. I am still being charged for my Student Premium account, but I can't even log in to it. I can...
  • ihatespotify125
  • Casual Listener
  • 943 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 943 Views
  • 3 replies
  • 0 likes

Solved!! Trying to update Spotify Free to Premium: Spotify says I already have it?

I'm trying to activate Spotify Premium through Sonera (local operator), but I keep getting the message that I already have a paid account in use which I should cancel - but I don't have one! I previously had Spotify Unlimited, but I canceled it in Fe...

  • Casual Listener
  • I'm trying to activate Spotify Premium through Sonera (local operator), but I keep getting the message that I already have a paid account in use which I should cancel - but I don't have one! I previo...
  • Trish5
  • Newbie
  • 46746 Views
  • 24 replies
  • 5 likes
  • 46746 Views
  • 24 replies
  • 5 likes

my premium account get hacked

my premium account hacked, email address has changed, so my password can you please investigate this problem, i cant use my account, when i login, its say my no such email or username..thanks in advanced

  • Casual Listener
  • my premium account  hacked,   email address has changed, so my password   can you please investigate this problem, i cant use my account, when i login, its say my no such email or ...
  • user-removed
  • Not applicable
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Sudden change of username..

For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?

  • Newbie
  • For some reason spotify changed my username, I was fine with my real name but I am not fine with random genrated letters and numbers.Is there any way to fix this?
  • user-removed
  • Not applicable
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

cambiar cuenta suscripcion

Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.

  • Newbie
  • Hola! Tengo una suscripcion premium y me gustaria cambiarla a otra cuenta de spotify asociada a otro email que es el que ahora uso. Gracias.
  • WasteYrTime
  • Newbie
  • 17209 Views
  • 2 replies
  • 1 likes
  • 17209 Views
  • 2 replies
  • 1 likes

Prepaid premium now want family

We took advantage of offer to prepay Premium until December. What happens to subscription and billing if I upgrade to Family now?Info says that payments will start earlier as the existing credit will be prorated to family rates, but doesnt explain ho...

  • Casual Listener
  • We took advantage of offer to prepay Premium until December.  What happens to subscription and billing if I upgrade to Family now? Info says that payments will start earlier as the existing cre...
  • sunfossil
  • Newbie
  • 1219 Views
  • 5 replies
  • 0 likes
  • 1219 Views
  • 5 replies
  • 0 likes