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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
293816 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541999 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129759 Views
74 replies
12 likes
Hi all, i recently moved from Germany to the uk and want to change my country settings. I removed my payment details and quit my subscription. I’m now on Spotify free. I now want to change the settings on my user page but in the drop down only German...
Hi all, i recently moved from Germany to the uk and want to change my country settings. I removed my payment details and quit my subscription. I’m now on Spotify free. I now want to change the...
Music Fan
318 Views
1 replies
0 likes
PlanPremiumCountry BrazilDevice(iPhone 6, Samsung Galaxy S7 Edge, Motorola G5) My Question or Issue Eu assino o plano familiar e os únicos usuarios que deveriam estar conectados seriam eu, meu irmão, meu filho e meu sobrinho, mas o meu sobrinho acess...
Plan Premium Country Brazil Device (iPhone 6, Samsung Galaxy S7 Edge, Motorola G5) My Question or Issue Eu assino o plano familiar e os únicos usuarios que deveriam estar c...
Spotify Star
607 Views
1 replies
0 likes
Boa tarde, eu gostaria de copiar minhas playlists de minha conta *snip* para uma nova conta.Email da nova conta :*snip*Obrigado
Boa tarde, eu gostaria de copiar minhas playlists de minha conta *snip* para uma nova conta. Email da nova conta :*snip* Obrigado
Spotify Star
1915 Views
1 replies
0 likes
When I search an artist, it says that there is not resuslts offline and that I need to connect. But I'm logged in and I have a connexion. It's not working with my wifi or on 4G. I don't understand why it's not working. I have a Premium plan and a Sam...
When I search an artist, it says that there is not resuslts offline and that I need to connect. But I'm logged in and I have a connexion. It's not working with my wifi or on 4G. I don't understand wh...
Spotify Star
2120 Views
3 replies
0 likes
I just set up my Spotify account and when I click on Find Friends on the right of my desktop app, only one person shows up in the results list. After I follow them and click Find Friends again another single person will show up. I am connected to Fac...
I just set up my Spotify account and when I click on Find Friends on the right of my desktop app, only one person shows up in the results list. After I follow them and click Find Friends again anothe...
Casual Listener
1052 Views
4 replies
0 likes
I use facebook to login to spotify and i recently changed my email on facebook, but spotify still has my old email. So, i was wondering if there anyway for me to change it.
I use facebook to login to spotify and i recently changed my email on facebook, but spotify still has my old email. So, i was wondering if there anyway for me to change it.
Spotify Star
3095 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 7 Plus & MacBook ProOperating SystemiOS 10 My Question or Issue Hi all, Pleading that someone knows the answer to this as I cannot find any other threads, and the only one I did find suggests setting up an...
Plan Premium Country United Kingdom Device iPhone 7 Plus & MacBook Pro Operating System iOS 10 My Question or Issue Hi all, Pleading that someone knows the answe...
Roadie
705 Views
5 replies
0 likes
PlanPremiumCountry HollandDeviceSamsung Galaxy 7Operating SystemWindows 10 My Question or Issue My profile logged me out when I was out on a holiday for 3 weeks and when I came back (today) I tried to log back in.Of course my password didn't work so ...
Plan Premium Country Holland Device Samsung Galaxy 7 Operating System Windows 10 My Question or Issue My profile logged me out when I was out on a holiday for 3 week...
Not applicable
626 Views
1 replies
0 likes
PlanFreeCountry GermanyDeviceGoogle Pixel 2XLOperating SystemAndroid My Question or Issue My Spotify Account changed its language and country without me asking. I was never in the UK but the only country in the dropdownlist is UK. Couldnt find a topi...
Plan Free Country Germany Device Google Pixel 2XL Operating System Android My Question or Issue My Spotify Account changed its language and country without me asking. I w...
Casual Listener
362 Views
1 replies
0 likes
PlanFree/PremiumCountry Device Operating System My Question or Issue I have premium on my mobile app and have several playlists downloaded since I upgraded 4 months ago. However, when I log into my account on the desktop, it has a different set of pl...
Plan Free/Premium Country Device Operating System My Question or Issue I have premium on my mobile app and have several playlists downloaded since I u...
Spotify Star
397 Views
1 replies
0 likes
My phone was stolen, and I have seen strange activity on my spotify account. I believe whoever has it is using it. How do I force them to log out? I have already reset my password. Thanks!
My phone was stolen, and I have seen strange activity on my spotify account. I believe whoever has it is using it. How do I force them to log out? I have already reset my pa...
Spotify Star
295 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung S7 edgeOperating SystemAndriod My Question or Issue How can i change the email address on my account. Can i contact a customer services avatar directly!? I have an account under the email i wish to migrate my current...
Plan Premium Country UK Device Samsung S7 edge Operating System Andriod My Question or Issue How can i change the email address on my account. Can i contact a customer ...
Spotify Star
687 Views
1 replies
0 likes
PlanFree/PremiumCountry canadaDevicepc and android phoneOperating Systemwindows 10 My Question or Issue I have been log out and i cant access my premium account.I have foolowed the instruction sugested by the web site but without success since i cant...
Plan Free/Premium Country canada Device pc and android phone Operating System windows 10 My Question or Issue I have been log out and i cant access my premium account. I...
Spotify Star
751 Views
1 replies
0 likes
one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceHuaweiOperating SystemAndroid My Question or Issue When i'm playing music, often another person starts playi...
one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device Huawei Operating System Android  ...
Spotify Star
338 Views
1 replies
0 likes
PlanPremiumCountryBelgium DeviceMacbook Pro 2017Operating SystemMacOS 10.13.6 My Question or IssueMy Spotify account is connected to my Facebook account. I updated my profile picture on Facebook, but it won't update in the app.I have no idea whether ...
Plan Premium Country Belgium Device Macbook Pro 2017 Operating System MacOS 10.13.6 My Question or Issue My Spotify account is connected to my Facebook account. I updated my ...
Community Legend
5650 Views
3 replies
0 likes
PlanFreeCountryRegistered in Singapore, now temporarily in Australia DeviceLenovo laptop Operating SystemWindows 10 My Question or IssueHi there, I am unable to login into my Spotify account, even after re-downloading the app on my desktop and changi...
Plan Free Country Registered in Singapore, now temporarily in Australia Device Lenovo laptop Operating System Windows 10 My Question or Issue Hi there, I am...
Not applicable
1055 Views
1 replies
0 likes
I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you.(Saw this in another thread I used a Credit Card for recurri...
I signed up for the 60 Day Trial promotion today and only got 30 days, I've never signed up for the 30 Day Trial, so I'm a little confused and I hope you can help me resolve this! Thank you. ...
Music Fan
320 Views
1 replies
0 likes
My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never completely. Surely Spotify could implement a two-step...
My account has been hijacked on a number of occasions. Each time I follow the instructions, change my password and log out of all devices. This seems to resolve it for a number of months but never co...
Composer
299 Views
1 replies
0 likes
PlanFreeCountry indonesiaDeviceredmi 3sOperating Systemandroid marsmallow My Question or Issue me want to buy a premium account with my credit provider in indonesia, but i can't receive a pin message, how to fix it ?
Plan Free Country indonesia Device redmi 3s Operating System android marsmallow My Question or Issue me want to buy a premium account with my credit provider in i...
Spotify Star
303 Views
1 replies
0 likes
Plan Free Country Italy Device iPhone 6s Operating System iOS 11.4.1 My Question Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due volte, ho spento e riacceso il telefono, ho provato a creare un nuovo profilo, ho usato un ...
Plan Free Country Italy Device iPhone 6s Operating System iOS 11.4.1 My Question Non riesco ad accedere all’app dal mio device. Ho cancellato e installato due v...
Roadie
427 Views
1 replies
0 likes
