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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1653 Views
  • 0 replies
  • 7 likes
  • Security
  • 1653 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446300 Views
  • 970 replies
  • 108 likes
  • Account
  • 446300 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199209 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199209 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108426 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108426 Views
  • 72 replies
  • 11 likes

Spotify forces me out when using my Mullvad VPN

Dear Spotify,For safety and privacy, I use a VPN. A very good one: Mullvad. I pay for it regularly.Ever since I started using this VPN, Spotify logs me out on grounds of 'suspicious activity'. Initially, I was forced to reset my password. Now I simpl...

  • Newbie
  • Dear Spotify, For safety and privacy, I use a VPN. A very good one: Mullvad. I pay for it regularly. Ever since I started using this VPN, Spotify logs me out on grounds of 'suspicious activity'...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Solved!! Incorrect location on concert recommendations

PlanPremium FamilyCountryCanadaDevicePixel 7Operating SystemAndroid 14 My Question or IssueMy emailed concert recommendations are recommending shows in Quebec, even though my location settings on my account are (and have always been) set to Ontario. ...

  • Casual Listener
  • Plan Premium Family Country Canada Device Pixel 7 Operating System Android 14   My Question or Issue My emailed concert recommendations are recommending shows in Quebec, even though my...
  • Claraaa1
  • Visitor
  • 1297 Views
  • 11 replies
  • 0 likes
  • Account
  • 1297 Views
  • 11 replies
  • 0 likes

Why can i skip songs on my PC but not on my phone? (Non-Premium spotify account)

Why can i skip songs or pick any song i want to listen to on my PC but on the phone i can only shuffle play and can't skip songs. I don't have premium.

  • Regular
  • Why can i skip songs or pick any song i want to listen to on my PC but on the phone i can only shuffle play and can't skip songs.  I don't have premium.
  • lagrasadospuntosube
  • Visitor
  • 133714 Views
  • 18 replies
  • 5 likes
  • Account
    Premium
    Subscription
  • 133714 Views
  • 18 replies
  • 5 likes

How do I retrieve my account, my email address is no longer working?

My old email is no longer working. I can no longer access my spotify account. I have created another email address, how do I link my account to my new email address?

  • Visitor
  • My old email is no longer working. I can no longer access my spotify account. I have created another email address, how do I link my account to my new email address?
  • Ximzend
  • Rising Star 3
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login.

I entered the correct email/username along with my password but it stated that incorrect username/password So I did forgot password and created a new one and then also it stated the same. Everytime it states the same.Previously also this same iasue i...

  • Visitor
  • I entered the correct email/username along with my password but it stated that incorrect username/password So I did forgot password and created a new one and then also it stated the same. Everytime...
  • Eni
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Made account with Facebook, do not have login information

PlanFamily PremiumCountryBrasil My Question or IssueI initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as i need a password i never set up to do so. How can I find out what is my account pas...

  • Casual Listener
  •   Plan Family Premium Country Brasil     My Question or Issue I initially made my account with Facebook, and I would like to create an actual login for it, but Im unable to as ...
  • Ximzend
  • Rising Star 3
  • 170 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not showing on profile

When I make a new playlist and see if it's public it says it is but when I check, it isn't showing, but when I like someone else's playlist, and make it public to my profile from anyone it shows.

  • Regular
  • When I make a new playlist and see if it's public it says it is but when I check, it isn't showing, but when I like someone else's playlist, and make it public to my profile from anyone it shows.
  • Susan_GP
  • Moderator
  • 389 Views
  • 13 replies
  • 0 likes
  • 389 Views
  • 13 replies
  • 0 likes

Superuser Contribution Display Name Not Updating

Question/IssueMy display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago. PlanPremium CountryUSA DeviceIPhone & Desktop (any computer I use)

  • Visitor
  • Question/Issue My display name is not updating on my collaborative playlists. Still displays my old display name next to songs I added. Change to name was completed weeks ago.    Plan P...
  • Youngfarmer
  • Visitor
  • 314 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 314 Views
  • 2 replies
  • 0 likes

Superuser Contribution Receiving advertisments even though spotify premium subscriber

PlanPremiumCountry Device Operating SystemWindows My Question or IssueHi,I've been a Spotify Premium subscriber for a while now, and I keep getting ads even though the premium sign up page says that Spotify Premium is ad-free.Examples of these includ...

  • Music Fan
  • Plan Premium Country   Device   Operating System Windows   My Question or Issue Hi, I've been a Spotify Premium subscriber for a while now, and I keep getting ads even t...
  • adamamiejones
  • Visitor
  • 2857 Views
  • 14 replies
  • 6 likes
  • Premium
  • 2857 Views
  • 14 replies
  • 6 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 156940 Views
  • 125 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 156940 Views
  • 125 replies
  • 7 likes

How to change my username?

I follow the steps provided by spotify but they are either outdated or just false.

  • Visitor
  • I follow the steps provided by spotify but they are either outdated or just false.
  • Maxim
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

I've lost access to my account

At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I tried to log in with my nickname it says that user i...

  • Visitor
  • At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I t...
  • Not applicable
  • 337 Views
  • 2 replies
  • 0 likes
  • Account
  • 337 Views
  • 2 replies
  • 0 likes

Solved!! Spotify put me in the wrong country

PlanPremium FamilyCountryUSA (actual), Venezuela (according to Spotify) My Question or IssueI live in the USA and very rarely go out of the country. I was browsing for a Spotify Family free trial and, not finding one, I clicked on a link that let me ...

  • Casual Listener
  • Plan Premium Family Country USA (actual), Venezuela (according to Spotify)   My Question or Issue I live in the USA and very rarely go out of the country.  I was browsing for a Spotif...
  • truepete
  • Casual Listener
  • 472 Views
  • 4 replies
  • 0 likes
  • Account
  • 472 Views
  • 4 replies
  • 0 likes

Solved!! Can't create account or do password reset

Hello! I am trying to set up an account with an email address that previously had an account, but it was deleted. When I try to sign up, Spotify says there is already an account liked to the email address. However, when I try to do a password reset, ...

  • Casual Listener
  • Hello!    I am trying to set up an account with an email address that previously had an account, but it was deleted. When I try to sign up, Spotify says there is already an account liked ...
  • MauriceMV
  • Spotify Star
  • 238 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 238 Views
  • 3 replies
  • 0 likes

I've had Premium plan, my credit card expired, no Spotify has NO records of my past acc

PlanPremiumCountrySouth AfricaDeviceiPhone 13 My Question or IssueI've had the Premium package for a year already, my credit card details were compimised and I had to stop my cc and got a new card now. The monthly debit order failed and when I logged...

  • Visitor
  • Plan Premium Country South Africa Device iPhone 13   My Question or Issue I've had the Premium package for a year already, my credit card details were compimised and I had to stop my cc ...
  • Maxim
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 100 Views
  • 1 replies
  • 0 likes