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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653690 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734100 Views
18 replies
29 likes
When I try to upgrade to Premium, Spotify will accept all of my credit card details except for the valid month. It then asks me 'in red text', to add the month, which I try continuously to do, however, it gives me the choice of the month only once, b...
When I try to upgrade to Premium, Spotify will accept all of my credit card details except for the valid month. It then asks me 'in red text', to add the month, which I try continuously to do, ...
Gig Goer
454 Views
2 replies
0 likes
Hi, I have linked my UniDays account to an older Spotify account. However, I have not yet activated my student premium account on that account. I have a newer account in which I would like to activate my student account. If I close my old account wil...
Hi, I have linked my UniDays account to an older Spotify account. However, I have not yet activated my student premium account on that account. I have a newer account in which I would l...
Spotify
901 Views
3 replies
0 likes
I'd like to merge these two accounts leaving just the email account. I've sent a mail to support with no avail yet.I don't really know if there is a tutorial to do this. thanks
I'd like to merge these two accounts leaving just the email account. I've sent a mail to support with no avail yet. I don't really know if there is a tutorial to do this. thanks
Roadie
478 Views
1 replies
0 likes
App is frozen on the log in page. Page refreshes when I click continue, rather than logging in. Have reinstalled but problem persists.
App is frozen on the log in page. Page refreshes when I click continue, rather than logging in. Have reinstalled but problem persists.
Roadie
869 Views
5 replies
0 likes
Acaban de hacer el cobro del nuevo mes de mi plan familiar Premium, pero sacó a todos los miembros del plan excepto a mí. Cuando les envío de nuevo las invitaciones ninguno puede acceder, ya cancelé y envié de nuevo varías veces. Con el pago no hubo ...
Acaban de hacer el cobro del nuevo mes de mi plan familiar Premium, pero sacó a todos los miembros del plan excepto a mí. Cuando les envío de nuevo las invitaciones ninguno puede acceder, ya cancelé ...
Roadie
503 Views
1 replies
0 likes
A week or so ago i went into spotify and saw a new weird playlist. So i deleted it and was a little bit unnerved by it. Then last night, the same person must have deleted all my playlists save for one and he/she probably would've unsaved my songs, ex...
A week or so ago i went into spotify and saw a new weird playlist. So i deleted it and was a little bit unnerved by it. Then last night, the same person must have deleted all my playlists save for on...
Spotify Star
594 Views
1 replies
0 likes
Hello i have bought a 10€ card for spotify (germany) but when i try to scratch the code free i need ti scratch under hard pressure and then the code will be scratched off to. Pls help me
Hello i have bought a 10€ card for spotify (germany) but when i try to scratch the code free i need ti scratch under hard pressure and then the code will be scratched off to. Pls help me
Spotify Star
434 Views
1 replies
0 likes
Hi there, I've been charged on my debit card for an account which is not mine or my partners current Spotify account. Is there a way to find out which account it is so that I can cancel and close it? Bank screenshot attached. Thanks for the help!
Hi there, I've been charged on my debit card for an account which is not mine or my partners current Spotify account. Is there a way to find out which account it is so that I can cancel and ...
Spotify Star
659 Views
1 replies
0 likes
Hi !I have a Spotify Family account with several users. One of my user has many problems with her own account : while she is listening music with her smartphone, music stops and it is wriiten she is listening music on another device. She even see ano...
Hi ! I have a Spotify Family account with several users. One of my user has many problems with her own account : while she is listening music with her smartphone, music stops and it is wriiten...
Spotify Star
1317 Views
3 replies
0 likes
Buenas tengo un problema, añado canciones que no estan en spotify desde el ordenador. Solo puedo escucharlas en el ordenador y en el telefono me aparecen en gris y no puedo escucharlas. ¿Alguien sabe que hacer?
Buenas tengo un problema, añado canciones que no estan en spotify desde el ordenador. Solo puedo escucharlas en el ordenador y en el telefono me aparecen en gris y no puedo escucharlas. ¿Alguien sabe...
Roadie
501 Views
1 replies
0 likes
Hi everyone,I forgot my password and I requested a link to choose a new one. I received the link and I reset my password. When I try to log in clicking the button "log in" it says "logging in" and than it stops and the button goes back to "log in".I ...
Hi everyone, I forgot my password and I requested a link to choose a new one. I received the link and I reset my password. When I try to log in clicking the button "log in" it says "logging in" and ...
Casual Listener
577 Views
3 replies
0 likes
Tenía spotify Premium individual me hicieron el cargo de el mes de mayo y a los pocos días cambie a familiar y me descontaron el spotify familiar de mi tarjeta , no ah pasado el mes y me están solicitando el pago!!
Tenía spotify Premium individual me hicieron el cargo de el mes de mayo y a los pocos días cambie a familiar y me descontaron el spotify familiar de mi tarjeta , no ah pasado el mes y me están solici...
Roadie
401 Views
1 replies
0 likes
So, I've had this Spotify account for a couple of months now and I've been using It with no problems until now, Now since I have premium it asked me to confirm my email but I no longer have access to that email and I did put in one email I can't get ...
So, I've had this Spotify account for a couple of months now and I've been using It with no problems until now, Now since I have premium it asked me to confirm my email but I no longer have access to...
Roadie
423 Views
1 replies
0 likes
My wife keeps getting rejected when trying to accept the email to join my family plan. I think we are doing everything right, then the last page says "fail". We are stumped.
My wife keeps getting rejected when trying to accept the email to join my family plan. I think we are doing everything right, then the last page says "fail". We are stumped.
Roadie
509 Views
1 replies
0 likes
Necesito ayuda!, Saben que he comprado cuenta premium a una cuenta x recién creada asociada a mi cuenta Google creo, ya que no cree correo, y ahora no se los datos, me desconecté pensando que saldría algun dato de mi cuenta, y la he perdido con premi...
Necesito ayuda!, Saben que he comprado cuenta premium a una cuenta x recién creada asociada a mi cuenta Google creo, ya que no cree correo, y ahora no se los datos, me desconecté pensando que saldría...
Roadie
366 Views
1 replies
0 likes
Cadastrei o cartão ontem no Spotify Premium e até agora estou usando o normal. É normal demorar um pouco?
Cadastrei o cartão ontem no Spotify Premium e até agora estou usando o normal. É normal demorar um pouco?
Spotify Star
332 Views
1 replies
0 likes
So I connected to a google home mini sometime ago, I think it was at a random party of a friend of a friends - I actually don't totally remember...but anyways I now have little means of communicating with the other party which I want to point out fir...
So I connected to a google home mini sometime ago, I think it was at a random party of a friend of a friends - I actually don't totally remember...but anyways I now have little means of communicating...
Not applicable
7020 Views
3 replies
0 likes
I paid for Premium. But my premium membership is not active. Give me my money back. I'm going to complain about this company.
I paid for Premium. But my premium membership is not active. Give me my money back. I'm going to complain about this company.
Roadie
428 Views
1 replies
0 likes
Como faço pra alterar o nome de usuário?
Como faço pra alterar o nome de usuário?
Spotify Star
669 Views
1 replies
0 likes
Ik weet mijn e-mailadres en wachtwoord niet meer.. Mijn gebruikersnaam weet ik wel. Hoe kan ik dit oplossen? Heb namelijk ook een abonnement lopen op het account, dus hulp is heel erg welkom!!
Ik weet mijn e-mailadres en wachtwoord niet meer.. Mijn gebruikersnaam weet ik wel. Hoe kan ik dit oplossen? Heb namelijk ook een abonnement lopen op het account, dus hulp is heel erg welkom!!
Roadie
1589 Views
1 replies
0 likes
