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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • 1286584072
  • Visitor
  • 265813 Views
  • 519 replies
  • 34 likes
  • Account
    Free
  • 265813 Views
  • 519 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 13063 Views
  • 6 replies
  • 11 likes
  • Security
  • 13063 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 529854 Views
  • 989 replies
  • 113 likes
  • Account
  • 529854 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 128177 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 128177 Views
  • 74 replies
  • 12 likes

I can't log in into a spotify free

After I cancelled my spotify premium I can't log in into my account. I though after I cancel spotify premium I will be able to use spotify free, but everytime when I'm trying to log in it seems that spotify is logging me out. Can somebody help me? Pl...

  • Casual Listener
  • After I cancelled my spotify premium I can't log in into my account. I though after I cancel spotify premium I will be able to use spotify free, but everytime when I'm trying to log in it seems that ...
  • Billy-J
  • Spotify Star
  • 580 Views
  • 1 replies
  • 0 likes
  • Account
  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got a family premium account and still got charged for individual premium account

I had an individual premium account for a while, my partner got a premium family account which I joined by accepting the email you sent but a few days later I still got charged for my individual premium account despite that my account appears as a fa...

  • Visitor
  • I had an individual premium account for a while, my partner got a premium family account which I joined by accepting the email you sent but a few days later I still got charged for my individual prem...
  • meahtenoha
  • Spotify
  • 1185 Views
  • 2 replies
  • 0 likes
  • Premium
  • 1185 Views
  • 2 replies
  • 0 likes

connect to facebook button not working

i created my spotify account a while ago and then added my facebook account to it. i recently accidently disconnected my account in the settings and when i click the "connect to facebook" button in the settings menu absolutly nothing happens not in m...

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  • Casual Listener
  • i created my spotify account a while ago and then added my facebook account to it. i recently accidently disconnected my account in the settings and when i click the "connect to facebook" button in t...
  • waaromikniet
  • Regular
  • 2814 Views
  • 7 replies
  • 0 likes
  • Other
  • 2814 Views
  • 7 replies
  • 0 likes

People can't see my activity because of the facebook connection ( i guess)

Hi Community, I created my account with Facebook login and as far as I understand from here that it can not be changed to spotify login. So on the facebook login account people can not see my activity but I have tried my other account which is spotif...

  • Casual Listener
  • Hi Community,   I created my account with Facebook login and as far as I understand from here that it can not be changed to spotify login. So on the facebook login account people can not see m...
  • Loxer
  • Community Legend
  • 826 Views
  • 3 replies
  • 0 likes
  • Account
  • 826 Views
  • 3 replies
  • 0 likes

Intrusive Ads

My Question or IssueI my not have an account with Spotify currently and I may be okay with some ads, but hearing an ad for a personal medical issue I searched on Google? That crosses the line. Facebook does this kind of intrusive**bleep**. I did not ...

  • Newbie
  • My Question or Issue I my not have an account with Spotify currently and I may be okay with some ads, but hearing an ad for a personal medical issue I searched on Google? That crosses the line. Face...
  • Billy-J
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
  • 553 Views
  • 1 replies
  • 0 likes

my account seems to have disappeared

PlanFree/Premium iphone 8pmus Operating SystemIOS My Question or Issue So I’ve had an account for a while, and it seems to have just disappeared. Under my wife’s account she can still see my playlists and my username. But every time I try to login it...

  • Casual Listener
  • Plan Free/Premium   iphone 8pmus    Operating System IOS   My Question or Issue  So I’ve had an account for a while, and it seems to have just disappeared. Under my ...
  • Billy-J
  • Spotify Star
  • 964 Views
  • 5 replies
  • 0 likes
  • Premium
  • 964 Views
  • 5 replies
  • 0 likes

Spotify app Autosigns out

I have Spotify on my PC, and my phone. I noticed today my phone had been logged out, and it wouldnt let me sign back in. So I tried my PC, same issue. The only place I can log in is the actual website, which tells me nothing is wrong with my account....

  • Newbie
  • I have Spotify on my PC, and my phone. I noticed today my phone had been logged out, and it wouldnt let me sign back in. So I tried my PC, same issue. The only place I can log in is the actual websit...
  • Luke
  • Spotify Star
  • 368 Views
  • 1 replies
  • 0 likes
  • 368 Views
  • 1 replies
  • 0 likes

Move Google Play Music to Spotify (not just playlists!)

Hello,I've read a lot about moving Playlists to Spotify from Google Play Music, but does anyone know how to move ALL MY MUSIC IN MY LIBRARY from Google Play Music to Spotify (since it's impossible to chat directly to Spotify as a curious potential ne...

  • Casual Listener
  •   Hello, I've read a lot about moving Playlists to Spotify from Google Play Music, but does anyone know how to move ALL MY MUSIC IN MY LIBRARY from Google Play Music to Spotify (since it's imp...
  • Noah
  • Spotify Star
  • 56697 Views
  • 5 replies
  • 12 likes
  • Account
  • 56697 Views
  • 5 replies
  • 12 likes

Superuser Contribution I may have created new acct whilst trying to sign into prem. Acct now i cant get prem. To work

Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stuck on the free trial mode PlanFree/PremiumS8Operati...

  • Newbie
  • Bought new phone tried signing in and since I wasn't logged out of the old device it wanted me to create new account. Now I cannot get onto my premium account since I used my email before and I'm stu...
  • Melody
  • Spotify
  • 824 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 824 Views
  • 2 replies
  • 0 likes

Loggin in problem?!

PlanFree/PremiumCountryUnited KingdomDeviceiPhone 7 plus and LenovoMy Question or IssueSo I tried logging in with my email on my laptop and my phone, however, it said that there was an error. I guessed that I couldn't remember my password, so I reset...

  • Visitor
  • Plan Free/Premium Country United Kingdom Device iPhone 7 plus and Lenovo My Question or Issue So I tried logging in with my email on my laptop and my phone, however, it said that there was an ...
  • Billy-J
  • Spotify Star
  • 718 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 718 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar cuenta sin facebook y sin correo

PlanFree/PremiumCountry Mexico DeviceSamsung Galaxy 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Mi papá contrató Sptify y vinculó su cuenta a FB, pero perdió su celular y no recuerda el correo electrónico con el que ...

  • Newbie
  • Plan Free/Premium Country Mexico   Device Samsung Galaxy 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Mi papá contrató Sptify ...
  • SergioDavid
  • Roadie
  • 1095 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1095 Views
  • 1 replies
  • 0 likes

E-mails received of services that I didnt ask for

PlanPremiumCountry BrazilDevice( Samsung Galaxy 8 / PC)Operating System( Android Oreo, Windows 10) My Question or Issue Hello, this morning I received 2 e-mails that I didnt ask for.1 - "We're gathering your Spotify personal data"Looks like that this...

  • Newbie
  • Plan Premium Country  Brazil Device ( Samsung Galaxy 8 / PC) Operating System ( Android Oreo, Windows 10)   My Question or Issue  Hello, this morning I received 2 e-mail...
  • Billy-J
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Prenumation

PlanFree/PremiumCountry My Question or Issue Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgångar som jag har försökt att lyckats men har fortfarande inte free och det har dra...

  • Newbie
  • Plan Free/Premium Country     My Question or Issue   Hej jag skulle fylla på mitt Spotify konto via Swedbank och ” logga in” med Facebook men det har dragits pengar i alla omgån...
  • SergioDavid
  • Roadie
  • 395 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 395 Views
  • 1 replies
  • 0 likes

Another persons name is on my account

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows My Question or Issue On the upper right of the Spotify Player is shows the name of someone I do not know. It says JenicaLee Rosete. My account is NOT connected to Facebook, I have cleared ...

  • Casual Listener
  • Plan Premium Country USA   Device Desktop PC Operating System Windows   My Question or Issue  On the upper right of the Spotify Player is shows the name of someone I do not ...
  • cvlf_0-tspfbs
  • Casual Listener
  • 826 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 826 Views
  • 3 replies
  • 0 likes

Password Change

My Question or Issue HiI am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Possibly my account was hacked or something else. I don't remember my pasword to...

  • Newbie
  •     My Question or Issue  Hi I am your premium member. I just realized that my registered e-mail adress in your system was changed and this is not my own e-mail adress at all. Poss...
  • Loxer
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
  • 329 Views
  • 1 replies
  • 0 likes

Spotify with facebook, old profile pic (with ex)

I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlists etc. But the dicover weekly image annoys me as its a ...

  • Casual Listener
  • I have searched everywhere to find a fix and nothing works for me. I use a family account for spotify which i do not pay for, nor do i want to completely make a new spotify because of my playlis...
  • Loxer
  • Community Legend
  • 1268 Views
  • 6 replies
  • 0 likes
  • Account
  • 1268 Views
  • 6 replies
  • 0 likes

Can i add my friends in my spotify family subscription?

I am planning to get a family subscription but none of my family use Spotify. Can I add my friends instead?

  • Newbie
  • I am planning to get a family subscription but none of my family use Spotify.  Can I add my friends instead? 
  • mariajoseluva
  • Music Fan
  • 19582 Views
  • 4 replies
  • 1 likes
  • Premium
    Subscription
  • 19582 Views
  • 4 replies
  • 1 likes

going from solo to family

PlanPremiumCountry AustraliaDeviceiphone6(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My family recently bought the family plann and i was wondering how i can connect my old spotify to it so i dont lose all of my songs?

  • Newbie
  • Plan Premium Country  Australia Device iphone6 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My family recently bought the family plann and i was wonder...
  • mariajoseluva
  • Music Fan
  • 1988 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1988 Views
  • 2 replies
  • 0 likes

I want to change my country from UK to Australia while still in UK.

Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?

  • Newbie
  • Hi I hope someone can help me. I want to change my subscription from UK free subscription to my wife's Australian Family subscription, but I can't update my profile country. How do I do this?
  • mariajoseluva
  • Music Fan
  • 736 Views
  • 2 replies
  • 0 likes
  • 736 Views
  • 2 replies
  • 0 likes

Solved!! Idk if my Account is hacked, Deleted, Or if I’m using wrong info.

PlanPremiumCountry United StatesDevice(iPhone 7+Operating System(iOS 10) My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve loved it. It’s been awesome for the past 3 days. But I just woke up to go to work t...

  • Visitor
  • Plan Premium Country  United States Device (iPhone 7+ Operating System (iOS 10)   My Question or Issue- I have never had premium before and just got a 2 month free trial. I’ve love...
  • Billy-J
  • Spotify Star
  • 644 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 644 Views
  • 4 replies
  • 0 likes