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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172118 Views
  • 695 replies
  • 57 likes
  • Account
  • 172118 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090591 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090591 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51982 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51982 Views
  • 58 replies
  • 8 likes

Change banking data

Bonjour,ma carte bleue ayant expiree je n arrive pas a changer mes donnees bancaires car la page web ne s affiche pas ( que cela soit sur tablette ordi ou telephone)!merci de votre aide! noemie

  • Newbie
  • Bonjour, ma carte bleue ayant expiree je n arrive pas a changer mes donnees bancaires car la page web ne s affiche pas ( que cela soit sur tablette ordi ou telephone)! merci de votre aide!   ...
  • Bittencourt
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Account hacked

hello, I introduce myself Quentin Vasseur, I got hacked my account, I can still connect to it by the facebook link of my account, however a third person used the email address linked to the account and change the password, I have my card blueue on th...

  • Casual Listener
  • hello, I introduce myself Quentin Vasseur, I got hacked my account, I can still connect to it by the facebook link of my account, however a third person used the email address linked to the account a...
  • Maxim
  • Spotify Star
  • 316 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 316 Views
  • 3 replies
  • 0 likes

Solved!! remove friends

hi out there, i connected spotify to facebook, but now my fb account is disabled (i dont use it anymore)how do i remove my friends now?

  • Casual Listener
  • hi out there,   i connected spotify to facebook, but now my fb account is disabled (i dont use it anymore) how do i remove my friends now?
  • user-removed
  • Not applicable
  • 25106 Views
  • 3 replies
  • 0 likes
  • 25106 Views
  • 3 replies
  • 0 likes

No recibo la invitacion a plan familiar

Buenos dias, Hemos realizado todos los pasos que indica para invitar a Plan Familiar, y no recibo la invitacion. El email no esta en la bandeja de **bleep**. ¿Que sucede? Gracias

  • Newbie
  • Buenos dias,  Hemos realizado todos los pasos que indica para invitar a Plan Familiar, y no recibo la invitacion. El email no esta en la bandeja de **bleep**. ¿Que sucede?  Gracias
  • germanbailen
  • Casual Listener
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Student account

I tried to get the student premium , but it said it couldn’t be verified but I was still charged for it.

  • Visitor
  • I tried to get the student premium , but it said it couldn’t be verified but I was still charged for it. 
  • 21vahwu2cvlfe3g
  • Newbie
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Our song on someone else's profile

Hey all, So it was brought to my attention that a song that I released for an artist on our record label has been added to another artist account with the same name which is not on my label.How do I go about getting that song removed from their profi...

  • Casual Listener
  • Hey all, So it was brought to my attention that a song that I released for an artist on our record label has been added to another artist account with the same name which is not on my label. Ho...
  • Maxim
  • Spotify Star
  • 9837 Views
  • 8 replies
  • 2 likes
  • Account
  • 9837 Views
  • 8 replies
  • 2 likes

Solved!! Issue with switching downloaded songs back to spotify app

This is a basic question- i have Spotify on my android phone. I downloaded some songs onto the phones internal storage. Now i want to switch them back to the Spotify app out of my storage! How do i do that? Thanks In Advance

  • Newbie
  • This is a basic question- i have Spotify on my android phone. I downloaded some songs onto the phones internal storage. Now i want to switch them back to the Spotify app out of my storage! How do i d...
  • phan_times
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Can NOT login on Android mobile App

So I loved my spotify, listen to it all the time. Then a few days ago, that songs start to stop playing in the middle. Also, when I tried to move to another song, it wouldn't play. So I closed the app, hoping that it'll be ok the next day. Well I go ...

  • Newbie
  • So I loved my spotify, listen to it all the time. Then a few days ago, that songs start to stop playing in the middle. Also, when I tried to move to another song, it wouldn't play. So I closed the ap...
  • phan_times
  • Community Legend
  • 482 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 482 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Borrar metodo de pago/Delete payment method

Hola,acabo de suspender premium y quiero borrar el metodo de pago (tarjeta de debito) pero no esta la opcion, ¿alguien sabe como puedo eliminarla? Hi,I just end premium and now I want to delete the payment method (debit card) but I can't do it, does ...

  • Casual Listener
  • Hola, acabo de suspender premium y quiero borrar el metodo de pago (tarjeta de debito) pero no esta la opcion, ¿alguien sabe como puedo eliminarla?   Hi, I just end premium and now I want to...
  • vrli
  • Casual Listener
  • 16369 Views
  • 2 replies
  • 1 likes
  • Account
  • 16369 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't log in to Android app

Since yesterday, I have been unable to log in to the spotify app as it gives me an error saying that the username or password I'm using is incorrect which isn't true because I'm able to log in to the desktop app. After some reading on the community f...

  • Visitor
  • Since yesterday, I have been unable to log in to the spotify app as it gives me an error saying that the username or password I'm using is incorrect which isn't true because I'm able to log in to the...
  • user-removed
  • Not applicable
  • 349 Views
  • 5 replies
  • 0 likes
  • 349 Views
  • 5 replies
  • 0 likes

Facebook and e-mail aren't connecting

I have been using Facebook to log in to Spotify since I started using this app 5 years ago. Just less than a year ago my e-mail was hacked so I had to deactivate it. I believe this is causing me problems when I am now needing to log into Spotify. I h...

  • Newbie
  • I have been using Facebook to log in to Spotify since I started using this app 5 years ago. Just less than a year ago my e-mail was hacked so I had to deactivate it. I believe this is causing me prob...
  • Binbin37
  • Newbie
  • 326 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Other
  • 326 Views
  • 4 replies
  • 1 likes

Payment

I’ve been trying all day to pay my Familiar Premium package and the page doesn’t let me. I tried with 3 different credit cards and i can’t i checked with my bank and they said it should not be any issues paying it. Please urgently advise.

  • Newbie
  • I’ve been trying all day to pay my Familiar Premium package and the page doesn’t let me. I tried with 3 different credit cards and i can’t i checked with my bank and they said it should not be any is...
  • Bittencourt
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update Credit Card Information

I forgot to notify Spotify with my new credit card information. Is there a number I can call so that the charge doesn't go thru before midnight? I've updated with the new information in the system.

  • Music Fan
  • I forgot to notify Spotify with my new credit card information.  Is there a number I can call so that the charge doesn't go thru before  midnight?  I've updated with the new informatio...
  • MichellePaterso
  • Newbie
  • 2784 Views
  • 19 replies
  • 1 likes
  • 2784 Views
  • 19 replies
  • 1 likes

Site says my account is free but I am using premium on the applications

Hello,While I was looking for the year in music mail I checked my Spotify account. It's a family account and I'm the owner/master. So me and everyone I have invited have premium, which is somewhat not the case. None of the members have experienced an...

  • Casual Listener
  • Hello, While I was looking for the year in music mail I checked my Spotify account. It's a family account and I'm the owner/master. So me and everyone I have invited have premium, which is somewhat ...
  • lejeannou
  • Newbie
  • 586 Views
  • 5 replies
  • 2 likes
  • Account
    Free
    Other
    Premium
    Subscription
    Unlimited
  • 586 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution I don’t have Behind the Lyrics

Hi, I’ve the latest version of Spotify on my IPhone7 and I’ve also a Premium Account, but I’ve not Behind the lyrics on my Spotify. I searched also in the settings and I don’t have the setting of Behind the Lyrics. I tried to reinstall the app, but n...

  • Casual Listener
  • Hi, I’ve the latest version of Spotify on my IPhone7 and I’ve also a Premium Account, but I’ve not Behind the lyrics on my Spotify. I searched also in the settings and I don’t have the setting of Beh...
  • sophiaabonellos
  • Newbie
  • 2249 Views
  • 4 replies
  • 0 likes
  • 2249 Views
  • 4 replies
  • 0 likes

Solved!! Premium is not working on phone

Since a couple of day's my spotify isn't working on my phone anymore. It's telling me to buy premium which I already have. Help me please!

  • Casual Listener
  • Since a couple of day's my spotify isn't working on my phone anymore. It's telling me to buy premium which I already have. Help me please!
  • osornios
  • Spotify Star
  • 94899 Views
  • 529 replies
  • 6 likes
  • 94899 Views
  • 529 replies
  • 6 likes

Aanmelden lukt niet

Ik kan mij niet aanmelden bij Spotify. Kan iemand helpen? 

  • Newbie
  • Ik kan mij niet aanmelden bij Spotify. Kan iemand helpen?  
  • robertlangeler
  • Newbie
  • 4190 Views
  • 5 replies
  • 0 likes
  • Account
  • 4190 Views
  • 5 replies
  • 0 likes

Can't remember password and have old email

Hi, I am trying to change the email on my spotify account but it want me to verify my password to do this and I can't remember it. I can't request a reset because I can't get into the old email (it was a work account). Is there a way to recover my pa...

  • Newbie
  • Hi,   I am trying to change the email on my spotify account but it want me to verify my password to do this and I can't remember it.  I can't request a reset because I can't get into the ...
  • jackliexe
  • Regular
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username not active

It’s saying my username is not an active Spotify account but I was just on it last night

  • Newbie
  • It’s saying my username is not an active Spotify account but I was just on it last night
  • MonicaM_Bogota
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

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