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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8535 Views
  • 1 replies
  • 9 likes
  • Security
  • 8535 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476093 Views
  • 978 replies
  • 111 likes
  • Account
  • 476093 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208220 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208220 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119338 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119338 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify Connect For Desktop App

PlanPremiumCountry Brazil DeviceMacBook Pro Early 2011 My Question or IssueI had a Facebook login attached to my Spotify Account. I deleted the Facebook account and now i try on any device to connect to a new one and nothing happens.

  • Newbie
  • Plan Premium Country  Brazil   Device MacBook Pro Early 2011   My Question or Issue I had a Facebook login attached to my Spotify Account. I deleted the Facebook account and n...
  • MaríaCamila
  • Roadie
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium funktioniert nicht mehr

PlanPremiumCountry DeutschlandDeviceHonor 8Operating System Android My Question or Issue Hallo.Seit gestern funktioniert Spotify Premium bei mir nicht mehr.Erst gab es nervige Bugs, weswegen ich die App neu installiert habe.Als ich mich dann wieder a...

  • Visitor
  • Plan Premium Country  Deutschland Device Honor 8 Operating System  Android   My Question or Issue  Hallo. Seit gestern funktioniert Spotify Premium bei mir nicht mehr. ...
  • MaríaCamila
  • Roadie
  • 3642 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 3642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block Followers

Hey Spotify, When will we be able to control who our followers are?There are many topics and suggested ideas on being able to remove certain followers for privacy and security reasons. Is this not important to you as a platform? Or perhaps this will ...

  • Newbie
  • Hey Spotify,   When will we be able to control who our followers are? There are many topics and suggested ideas on being able to remove certain followers for privacy and security reasons. Is ...
  • Linceluk
  • Casual Listener
  • 430 Views
  • 2 replies
  • 3 likes
  • Account
    Security
  • 430 Views
  • 2 replies
  • 3 likes

Superuser Contribution Account Wiped, Premium Gone, Still paying

PlanPremiumCountry United StatesDeviceiPhone 7, LaptopOperating SystemiOS, Windows 10 My Question or Issue So I had my entire subscriptions and playlists wiped from my account. My passwords were changed and I had to re-log back into the service. When...

  • Visitor
  • Plan Premium Country  United States Device iPhone 7, Laptop Operating System iOS, Windows 10   My Question or Issue  So I had my entire subscriptions and playlists ...
  • MaríaCamila
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
    Unlimited
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can premium be marketed as ad-free with all these blatant adverts for Drake?

I'm paying for premium for an ad-free experience. Why should I continue to pay up each month when this clearly isn't the case anymore?

  • Newbie
  •   I'm paying for premium for an ad-free experience. Why should I continue to pay up each month when this clearly isn't the case anymore? 
  • Chris
  • Spotify
  • 762 Views
  • 2 replies
  • 5 likes
  • Account
    Premium
    Subscription
  • 762 Views
  • 2 replies
  • 5 likes

Recovering Playlists

PlanPremiumCountry USA DeviceIphone 6Operating SystemIOS 10 My Question or Issue I had to delete all the data that I had in my phone in order to fix the built gps which is not working properly. I ended up having to download and reinstall all the apps...

  • Newbie
  • Plan Premium Country USA   Device Iphone 6 Operating System IOS 10   My Question or Issue   I had to delete all the data that I had in my phone in order to fix the built gps...
  • Loxer
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Solved!! Can't login with family account in Chrome

PlanPremium for FamilyCountryThe NederlandsDeviceLaptopOperating SystemWindows 10BrowserChrome My Question or IssueI'm trying to login in to Spotify in Chrome for my daughter (as being part of the Family) I want to use Chrome since it supports differ...

  • Regular
  • Plan Premium for Family Country The Nederlands Device Laptop Operating System Windows 10 Browser Chrome   My Question or Issue I'm trying to login in to Spotify in Chrome for my daug...
  • jeroenski74
  • Regular
  • 972 Views
  • 4 replies
  • 0 likes
  • Login
    Other
    Premium
  • 972 Views
  • 4 replies
  • 0 likes

What's the point of asking you to choose a username?

What is the point of asking us to choose a username in the signup process if you just give a useless 25 string of letters and numbers that means absolutely nothing? Why even bother asking? My kids rave about Spotify and my daughter is going to create...

  • Casual Listener
  • What is the point of asking us to choose a username in the signup process if you just give a useless 25 string of letters and numbers that means absolutely nothing?  Why even bother asking? &nbs...
  • Jollof
  • Composer
  • 678 Views
  • 3 replies
  • 0 likes
  • 678 Views
  • 3 replies
  • 0 likes

Awkward Premium Member Expirence

Plan : PremiumCountry : HongKongDevice : All platformsOS : Android/iOS/Mac Let me tell you three sad sotyies: 1. I have been a premium member for a long time. About 3 month ago, I found that my Daily Mix 2 and Daily Mix 3 are gone, and the ONLY exist...

  • Visitor
  • Plan        : Premium Country : HongKong Device    : All platforms OS           : Android/iOS/Mac   Let me tell you three sa...
  • Keanu_C
  • Community Legend
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Unable to log in

I got logged out and it's not letting me back in (message is "we are cuttely unavailable, please try again later") and accuses me of being offline when I'm clearly not (am posting from same device)PlanPremiumCountry JapanDeviceMotorolaOperating Syste...

  • Casual Listener
  • I got logged out and it's not letting me back in (message is "we are cuttely unavailable, please try again later") and accuses me of being offline when I'm clearly not (am posting from same device) ...
  • qw_x9ea-jbevr
  • Casual Listener
  • 431 Views
  • 2 replies
  • 0 likes
  • 431 Views
  • 2 replies
  • 0 likes

Cannot connect Facebook to Spotify

using Windows 7. Cannot connect FB to Spotify. Blue button CONNECT TO FACEBOOK does nothing. Spotify is shown on FB as 'an active app.' I could still see all FB friends on the right nav, too. So I unfollowed there, it gives me a "follow friends on FB...

  • Regular
  •   using Windows 7.  Cannot connect FB to Spotify. Blue button CONNECT TO FACEBOOK does nothing. Spotify is shown on FB as 'an active app.'  I could still see all FB friends on the rig...
  • skittlezmb
  • Casual Listener
  • 719 Views
  • 3 replies
  • 0 likes
  • Free
  • 719 Views
  • 3 replies
  • 0 likes

Superuser Contribution My phone lost my most recent 100+ songs saved, but it's all still saved on my PS4.

PlanPremiumCountry United StatesDeviceMotorola Droid Turbo 2Operating System? My Question or IssueAs I stated before, my MOST recent library of my account is saved on my PS4. When I tried to pull up the Spotify app on my phone today, it asked me to l...

  • Casual Listener
  • Plan Premium Country  United States Device Motorola Droid Turbo 2 Operating System ?   My Question or Issue As I stated before, my MOST recent library of my account is saved on my...
  • Alfredo
  • Roadie
  • 862 Views
  • 3 replies
  • 0 likes
  • 862 Views
  • 3 replies
  • 0 likes

Huge Facebook login problem for a spotify premium member

PlanFree/Premium: premium in my other accountCountry: canada windows and ios 10 My Question or Issue i cant login to my spotify with facebook because i get error 1003 or error 2000 for some reasons. I just got randomly disconnected in all my devices ...

  • Casual Listener
  • Plan Free/Premium: premium in my other account Country: canada     windows  and ios 10  My Question or Issue   i cant login to my spotify with facebook because i get ...
  • Loxer
  • Community Legend
  • 583 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 583 Views
  • 2 replies
  • 0 likes

Dirección de email de contacto Spotify

Hola,Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis datos de pago porque no se había realizado mi pago, pe...

  • Casual Listener
  • Hola, Estoy buscando una dirección de email para contactar a alguién del equipo de Spotify que me pueda ayudar con un problema de pago que supuestamente tengo. Me llegó un email para confirmar mis d...
  • osornios
  • Spotify Star
  • 5958 Views
  • 1 replies
  • 1 likes
  • 5958 Views
  • 1 replies
  • 1 likes

Suggestion of improvement of Spotify family account issue

Hi there,I have a issue with my family account, i have been seeking help through your Spotify facebook customer service, they are polite but so far it doesnt solve my problem and i would like to share the issue and throwing out suggestion. At the ver...

  • Newbie
  • Hi there, I have a issue with my family account, i have been seeking help through your Spotify facebook customer service, they are polite but so far it doesnt solve my problem and i would like to sh...
  • osornios
  • Spotify Star
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 502 Views
  • 1 replies
  • 0 likes

Familie doesn't work anymore

I have a familiy supscription in Germany and until 3 month ago it worked for me and my boys.3 month ago, they got email to verify living at same address.They replied but were kicked out.I've re-send invite and accepting it they got decline: not allow...

  • Newbie
  • I have a familiy supscription in Germany and until 3 month ago it worked for me and my boys. 3 month ago, they got email to verify living at same address. They replied but were kicked out. I've re...
  • osornios
  • Spotify Star
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
  • 342 Views
  • 1 replies
  • 0 likes

Solved!! se duplico el cargo a mi tarjeta de debito

Tengo 2 problemas 1. Ayer tenia que pagar el servicio familiar premium de spotify me gano el pago automatico y me corto lo premium, minutos despues puse la otra tarjeta que si tenia saldo y se hizo 2 veces el cargo.Como le hago para que se me regrese...

  • Newbie
  • Tengo 2 problemas   1. Ayer tenia que pagar el servicio familiar premium de spotify me gano el pago automatico y me corto lo premium, minutos despues puse la otra tarjeta que si tenia saldo y ...
  • osornios
  • Spotify Star
  • 727 Views
  • 1 replies
  • 0 likes
  • Premium
  • 727 Views
  • 1 replies
  • 0 likes

Hidden Songs

PlanFree Device(iPhone 6S+, Macbook Air) Operating SystemmacOS High Sierra My Question or IssueI have 7 songs in Hidden Songs. A few I would like to reinstate to my Playlist (Sympathy For The **bleep**, Gold Dust Woman - Warren Haynes) and several I ...

  • Casual Listener
  • Plan Free   Device (iPhone 6S+, Macbook Air)   Operating System macOS High Sierra   My Question or Issue I have 7 songs in Hidden Songs. A few I would like to reinstate to my...
  • BenSmithBros
  • Music Fan
  • 11526 Views
  • 5 replies
  • 2 likes
  • Free
  • 11526 Views
  • 5 replies
  • 2 likes

Solved!! Paymed Failed? Unable to Get Premium.

Dear spotify. i have cancelled my premium the 25/6 2018 , a couple of days after u guys charged me 99 danish krones. Now i can see that there is reseserved 99krones to spotify the 1/8. I hope its a joke because i cancelled the 25/6.

  • Regular
  •   Dear spotify. i have cancelled my premium the 25/6 2018 , a couple of days after u guys charged me 99 danish krones. Now i can see that there is reseserved 99krones to spotify the 1/8. I hope...
  • Simonwiwak
  • Regular
  • 1191 Views
  • 5 replies
  • 0 likes
  • Free
  • 1191 Views
  • 5 replies
  • 0 likes

Superuser Contribution Repeated logout, deleted downloads, duplicate offline devices

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS ? My Question or Issue2 months ago I moved to another phone provider and received a new iPhone SE (my phone number was ported). I recovered the apps I had previously installed from a backup (this...

  • Regular
  • Plan Premium Country UK Device iPhone SE Operating System iOS ?   My Question or Issue 2 months ago I moved to another phone provider and received a new iPhone SE (my phone number was ...
  • taylorkj
  • Regular
  • 2632 Views
  • 16 replies
  • 1 likes
  • Account
  • 2632 Views
  • 16 replies
  • 1 likes