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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9855 Views
  • 3 replies
  • 9 likes
  • Security
  • 9855 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492590 Views
  • 981 replies
  • 111 likes
  • Account
  • 492590 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213593 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213593 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122505 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122505 Views
  • 72 replies
  • 12 likes

Menu from Android Auto doesn't work when offline

PlanPremiumCountry CanadaDeviceSamsung j7 2016Operating SystemAndroid 7.0 My Question or Issue When playing spotify through android auto, if spotify is set to offline mode, the menu does not work. It gets stuck loading and just says "Getting your sel...

  • Newbie
  • Plan Premium Country  Canada Device Samsung j7 2016 Operating System Android 7.0   My Question or Issue  When playing spotify through android auto, if spotify is set to offli...
  • LarryLaffer
  • Newbie
  • 401 Views
  • 1 replies
  • 1 likes
  • Other
  • 401 Views
  • 1 replies
  • 1 likes

Recently played artists STILL not functioning properly

I’m disappointed that Spotify has decided this issue is fixed when the function is still not working as it was before and therefore not informative. Before it would show artists played even from a playlist. Now it just shows artists that you specific...

  • Casual Listener
  • I’m disappointed that Spotify has decided this issue is fixed when the function is still not working as it was before and therefore not informative. Before it would show artists played even from a pl...
  • BlaMeese
  • Gig Goer
  • 528 Views
  • 1 replies
  • 2 likes
  • Other
    Premium
  • 528 Views
  • 1 replies
  • 2 likes

Free Account artist playlist you cant see

PlanFreeCountryUsaOperating SystemAndroid My Question or IssueSuggestion!! I use Spotify free account and since you made the new layout changes for the app a feature that I use to be able to use is gone unless I become a premium user. Artist create p...

  • Newbie
  • Plan Free Country Usa Operating System Android  My Question or Issue Suggestion!! I use Spotify free account and since you made the new layout changes for the app a feature that I use to ...
  • BlaMeese
  • Gig Goer
  • 481 Views
  • 1 replies
  • 0 likes
  • Free
  • 481 Views
  • 1 replies
  • 0 likes

need help with disconnecting a Facebook account to a Spotify account I no longer have

PlanPremiumCountry BrazilDeviceAndroidMy Question or Issue Hi, the title pretty much describes what I need help with.I use a family plan and lost my first account ( don't remember the email and password)I switched the first account with a old one (fr...

  • Newbie
  • Plan Premium Country  Brazil Device Android My Question or Issue  Hi, the title pretty much describes what I need help with. I use a family plan and lost my first account ( don't re...
  • BlaMeese
  • Gig Goer
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

Im a premium user

Hi there I am already a premium user I am chgarged 930227 Jun 2018Spotify P067DA133A Stockholm$14.99I recently upgraded to an S9 Samsung phone and now i cannot use this service I am paying for I cannot cancel as it tells me i need to be a premium use...

  • Visitor
  • Hi there I am already a premium user I am chgarged  9302 27 Jun 2018 Spotify P067DA133A Stockholm $14.99 I recently upgraded to an S9 Samsung phone and now i cannot use this service...
  • BlaMeese
  • Gig Goer
  • 244 Views
  • 1 replies
  • 0 likes
  • Premium
  • 244 Views
  • 1 replies
  • 0 likes

Registered brand new free account, already got someone's "Home Speaker" linked to my account!

Plan: FreeCountry: US Decided to give spotify another try, since I was getting someone else's "office speaker" in my account, so I cancelled my premium, and registered a brand new account. New email, new password, never used before online. No FB link...

  • Music Fan
  • Plan: Free Country: US   Decided to give spotify another try, since I was getting someone else's "office speaker" in my account, so I cancelled my premium, and registered a brand new account....
  • Maxim
  • Spotify Star
  • 551 Views
  • 5 replies
  • 0 likes
  • Account
  • 551 Views
  • 5 replies
  • 0 likes

Can't change country location

PlanFreeCountry MexicoDeviceXiaomi RedmiOperating SystemAndroid My Question or Issue The option to change country or location simply won't allow me any option to change in edit profile. My account logged me out of the app too so I can't log back in. ...

  • Casual Listener
  • Plan Free Country  Mexico Device Xiaomi Redmi Operating System Android   My Question or Issue  The option to change country or location simply won't allow me any option to ch...
  • Loxer
  • Community Legend
  • 1843 Views
  • 5 replies
  • 0 likes
  • Login
  • 1843 Views
  • 5 replies
  • 0 likes

Solved!! Missing Playlists

A few months ago someone hacked my account, and started ruthlessly deleting my playlists. Once over the initial initial horror, I was thankful to see that I could recover my playlists. Which I did.However at some point over the past month, they have ...

  • Casual Listener
  •  A few months ago someone hacked my account, and started ruthlessly deleting my playlists.  Once over the initial initial horror, I was thankful to see that I could recover my playl...
  • Loxer
  • Community Legend
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Social] Find Users with similar Music

how do I find people the code I used does not work it is frustratingFreeFree/premiumcountry USA Operating System(Windows 10) My Question or Issue how do I find people the code I used does not work it is frustrating?

  • Songwriter
  • how do I find people the code I used does not work it is frustrating Free Free/premium country  USA     Operating System (Windows 10)   My Question or Issue  ...
  • SergioDavid
  • Roadie
  • 363 Views
  • 1 replies
  • 0 likes
  • Other
  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Premium password

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got i new Spotify Premium account, because my last one was trough my old internet provider, today my Spotify trough my TV did not w...

  • Visitor
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I recently got i new Spotify Premium account, ...
  • Loxer
  • Community Legend
  • 1260 Views
  • 3 replies
  • 0 likes
  • Account
  • 1260 Views
  • 3 replies
  • 0 likes

Cant use facebook on Account

PlanPremiumCountry AustraliaOperating SystemWindows 10 My Question or Issue Well, years ago I logged into Spotify with a Facebook account because I was too slack to make an account, never used it and went on. Wanted to get premium today so I made a n...

  • Newbie
  • Plan Premium Country  Australia Operating System Windows 10   My Question or Issue  Well, years ago I logged into Spotify with a Facebook account because I was too slack to mak...
  • Loxer
  • Community Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 272 Views
  • 1 replies
  • 0 likes

Inaccessible premium account

I have an issue where there is no possible way for me to access an account which is currently on premium subscription. Its email was changed to an unknown one, and the support staff I got on chat with said the email was reset to my old one. This was ...

  • Newbie
  •  I have an issue where there is no possible way for me to access an account which is currently on premium subscription. Its email was changed to an unknown one, and the support staff I got ...
  • Loxer
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 317 Views
  • 1 replies
  • 0 likes

Multiple people using my account

Not sure how but multiple people or 1 person with multiple devices has my spotify account info. Adds multiple playlists daily, changes my music while I'm listening. All other devices than MY LG G5 need to be removed. They added spotidy family as well...

  • Newbie
  • Not sure how but multiple people or 1 person with multiple devices has my spotify account info. Adds multiple playlists daily, changes my music while I'm listening. All other devices than MY LG G5 ne...
  • Loxer
  • Community Legend
  • 563 Views
  • 1 replies
  • 0 likes
  • Account
  • 563 Views
  • 1 replies
  • 0 likes

Solved!! Merging two accounts

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S8+Operating SystemWindows 10 My Question or IssueI have two Spotify accounts. One of them is connected with facebook and the other is created with my mail address. I have to merge these two accounts and w...

  • Visitor
  • Plan Premium Country Turkey Device Samsung Galaxy S8+ Operating System Windows 10   My Question or Issue I have two Spotify accounts. One of them is connected with facebook and the oth...
  • Loxer
  • Community Legend
  • 35615 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 35615 Views
  • 1 replies
  • 0 likes

Wrong email

For some reason spotify is saying that my account is attached to an email that isnt mine. I've used facebook to sign in for years. I've forgotten my password and i cant recover it without the proper email.

  • Newbie
  •   For some reason spotify is saying that my account is attached to an email that isnt mine. I've used facebook to sign in for years. I've forgotten my password and i cant recover it without the...
  • BlaMeese
  • Gig Goer
  • 339 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 339 Views
  • 1 replies
  • 0 likes

two account

Good morning, I was subscribed two accounts, I want to cancel one of it but I did already the other account. My problem is I don't know my username and password in my other account, what will I do? Please help me to cancel.Thank you very muchJuanita ...

  • Newbie
  • Good morning,   I was subscribed two accounts, I want to cancel one of it but I did already the other account.  My problem is I don't know my username and password in my other account, wh...
  • BlaMeese
  • Gig Goer
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Solved!! Delete my Spotify account

Hello ,does anyone know how can I delete my Spotify account ?Thank you

  • Visitor
  •    Hello , does anyone know how can I delete my Spotify account ? Thank you 
  • Loxer
  • Community Legend
  • 533 Views
  • 4 replies
  • 0 likes
  • Account
  • 533 Views
  • 4 replies
  • 0 likes

Spotify subscription

i failed to pay my Spotify subscription for 2 months or more and my music disappears... If I pay for premium again will my music pop back up to be downloaded for offline use again?

  • Casual Listener
  • i failed to pay my Spotify subscription for 2 months or more and my music disappears... If I pay for premium again will my music pop back up to be downloaded for offline use again?  
  • user-removed
  • Not applicable
  • 463 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 463 Views
  • 5 replies
  • 0 likes

Solved!! Two completely different Discover Weekly

PlanMember of a Family Group CountryItaly Operating System(iOS 11.4, Windows 10) My Question or IssueHi,I have two completely different Discover Weekly, one in Spotify for iOS and the other in Spotify for Windows 10. While the web reader is synced wi...

  • Casual Listener
  •   Plan Member of a Family Group   Country Italy    Operating System (iOS 11.4, Windows 10)   My Question or Issue Hi, I have two completely different Discover Wee...
  • lorenzo0004
  • Casual Listener
  • 896 Views
  • 2 replies
  • 0 likes
  • Account
  • 896 Views
  • 2 replies
  • 0 likes

Family account

On 12/7, I changed my premium to Family. My problem was that I had written the wrong owner on the Family account. I have then read that I need to unsubscribe from Family and then re-create. I can look at my account that it first unsubscribed Family o...

  • Newbie
  • On 12/7, I changed my premium to Family. My problem was that I had written the wrong owner on the Family account. I have then read that I need to unsubscribe from Family and then re-create. I can loo...
  • user-removed
  • Not applicable
  • 368 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 368 Views
  • 1 replies
  • 0 likes