Email changes when inviting a family member

Hello, When I try to invite a family member, the invitation comes to the e-mail adress I send it to. Here is no problem. But when he accepts it, it changes into another (maybe old or never used) mail adress. The mail adress it changes to can't be acc...

• Kamatcho
• Casual Listener
• Hello,    When I try to invite a family member, the invitation comes to the e-mail adress I send it to. Here is no problem. But when he accepts it, it changes into another (maybe old or n...
• 2018-06-23 9:51:11 AM
• 2018-06-26 1:49:20 PM
• HaydenTheHelper
• Music Fan
• 573 Views
• 5 replies
• 0 likes

Country

Hey, I cant change my country in Account settings. I live in Germany but my Spotify Account is Netherlands. I'm Premium User and I have a Samsung Galaxy S9.Thanks for help.

• -o_f5lgetjpah
• Newbie
• Hey, I cant change my country in Account settings. I live in Germany but my Spotify Account is Netherlands. I'm Premium User and I have a Samsung Galaxy S9. Thanks for help.  
• 2018-06-26 5:36:55 AM
• 2018-06-26 1:31:45 PM
• Ryanx0r
• Composer
• 452 Views
• 2 replies
• 0 likes

Can't change the username

PlanPremiumCountry NLDeviceIphone 7Operating System(iOS 10, macOS My Question or Issue I really would like to change the general username with random letters and numbers to a personal username so friends can search for me etc. But I can't find an opt...

• Frenchie92
• Newbie
• Plan Premium Country  NL Device Iphone 7 Operating System (iOS 10, macOS   My Question or Issue  I really would like to change the general username with random letters and nu...
• 2018-06-25 11:39:19 PM
• 2018-06-26 1:15:11 PM
• user-removed
• Not applicable
• 413 Views
• 2 replies
• 0 likes

playlist deleted from unauthorized person - can't restore

PlanPremium My Question or IssueOn Jan 25 2018 somebody deleted my playlist. I have noticed one week after and did a password reset. All my playlists were gone. In the restore playlist panel I can restore a few playlists but not all. The most importa...

• ck0s
• Newbie
• Plan Premium   My Question or Issue On Jan 25 2018 somebody deleted my playlist. I have noticed one week after and did a password reset. All my playlists were gone. In the restore playlist p...
• 2018-06-25 12:02:47 AM
• 2018-06-26 9:18:08 AM
• Maxim
• Spotify Star
• 333 Views
• 1 replies
• 0 likes
• Account
  Security

Followers to user account

I just discoverd I got a lot of followers to my user account on Spotify. I'm not linked to Facebook with this account. What does it mean for me as a user to have many followers? How can I share things with my followers as a user?

• Bandrec
• Roadie
• I just discoverd I got a lot of followers to my user account on Spotify. I'm not linked to Facebook with this account. What does it mean for me as a user to have many followers? How can I share thing...
• 2018-06-22 10:12:51 PM
• 2018-06-26 4:37:49 AM
• Bandrec
• Roadie
• 736 Views
• 2 replies
• 0 likes
• Account

New Account same mail

So i have a Facebook created account, i want a new account that’s only on Spotify and I want to keep all my playlists but I also want this new account to use the same mail as the old is there anyway to do this?

• user-removed
• Visitor
• So i have a Facebook created account, i want a new account that’s only on Spotify and I want to keep all my playlists but I also want this new account to use the same mail as the old is there anyway ...
• 2018-06-22 1:36:10 PM
• 2018-06-26 3:41:05 AM
• user-removed
• Not applicable
• 706 Views
• 4 replies
• 0 likes

Becoming a rockstar

I’m working on becoming a Spotify rockstar. I looked at the page for it and it said to make at least 10 posts and then I’ll get a email to further the process. My profile says I’ve made at least 10 posts but I haven’t gotten an email yet. Is there so...

• katenewk1
• Music Fan
• I’m working on becoming a Spotify rockstar. I looked at the page for it and it said to make at least 10 posts and then I’ll get a email to further the process. My profile says I’ve made at least 10 p...
• 2018-06-25 11:10:21 PM
• 2018-06-25 12:57:20 AM
• Loxer
• Community Legend
• 712 Views
• 1 replies
• 0 likes
• Other

Removal of the discover weekly picture

PlanPremiumCountryBrazil Operating SystemUbuntu and AndroidMy Question or IssueI already unlincked my facebook account in the settings, but the picture hasn't changed yet. I would like to have it removed.PS: I deleted my facebook account months ago.

• vlcmarin
• Casual Listener
•   Plan Premium Country Brazil   Operating System Ubuntu and Android My Question or Issue I already unlincked my facebook account in the settings, but the picture hasn't changed yet...
• 2018-06-11 12:58:36 AM
• 2018-06-25 11:29:07 PM
• vlcmarin
• Casual Listener
• 1573 Views
• 4 replies
• 0 likes
• Account
  Other
  Premium

Email problems

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo I have been a member for about 2 years now and this entire time I have been connected to facebook up until recently where I want to disconne...

• Elucidor
• Newbie
• Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So I have been a member for about 2 years now and th...
• 2018-06-25 7:32:08 AM
• 2018-06-25 7:40:24 PM
• Luke
• Spotify Star
• 391 Views
• 1 replies
• 0 likes
• Account
  Login

Account doesn't even exist.

PlanPremiumCountry Device(Xiaomi Redmi 5 Plus)Operating System(Android Nougat) My Question or IssueMy premium account seems to not even exist. It won't accept password or send link to my email. I was even able to create a new account with that email ...

• user-removed
• Visitor
•   Plan Premium Country   Device (Xiaomi Redmi 5 Plus) Operating System (Android Nougat)   My Question or Issue My premium account seems to not even exist. It won't accept pa...
• 2018-06-25 6:47:09 AM
• 2018-06-25 7:07:14 PM
• HaydenTheHelper
• Music Fan
• 639 Views
• 1 replies
• 0 likes

Can't Connect to Facebook

PlanPremium (cancelling because of this issue)Country DeviceAll (Nexus 5, Galaxy S7 Edge, PC)Operating SystemAll Android versions from Lollipop to current, and Windows 7, 8, and 10 My Question or IssueI created an account with Spotify through Faceboo...

• 8vkl3-r_vp2k
• Newbie
• Plan Premium (cancelling because of this issue) Country   Device All (Nexus 5, Galaxy S7 Edge, PC) Operating System All Android versions from Lollipop to current, and Windows 7, 8, and 10...
• 2018-06-25 3:28:11 PM
• 2018-06-25 6:55:02 PM
• HaydenTheHelper
• Music Fan
• 406 Views
• 1 replies
• 0 likes
• Account
  Subscription

Changing the country I live in when I've been locked out of my account

Free/PremiumCountry US DeviceMacbook Pro My Question or Issue Hello,I've recently moved from Canada to the US. I didn't realize that you're only given access for 14 days abroad, so I never changed my country of residence on my account. And now after ...

• garatl9_-oc0d
• Casual Listener
•   Free/Premium Country US   Device Macbook Pro    My Question or Issue  Hello, I've recently moved from Canada to the US. I didn't realize that you're only given a...
• 2018-06-25 2:48:32 PM
• 2018-06-25 6:42:47 PM
• garatl9_-oc0d
• Casual Listener
• 500 Views
• 2 replies
• 0 likes

Usename / device help

nniPlanPremiumCountry USDeviceAndroid Max Operating SystemAndroid My Question or Issue After restarting service I cannot figure out how to activate devices. I have the app, I got a new password and it gave me a 20 plus character random user name. Fir...

• horsefrnd
• Casual Listener
• nni Plan Premium Country  US Device Android Max   Operating System Android   My Question or Issue  After restarting service I cannot figure out how to activate devices...
• 2018-06-22 11:44:31 PM
• 2018-06-25 6:40:25 PM
• horsefrnd
• Casual Listener
• 742 Views
• 3 replies
• 0 likes

Perfil não aparece na busca do spotify.

PlanPremiumCountryBrasilDeviceiPhone 5cOperating SystemiOS 10My Question or IssueO meu perfil não aparece quando procuro ou quando alguém procura por ele na busca do spotify. O meu nome no aplicativo é "Enos Jardim", e a minha conta está sim vinculad...

• enosjardim
• Newbie
• Plan Premium Country Brasil Device iPhone 5c Operating System iOS 10 My Question or Issue O meu perfil não aparece quando procuro ou quando alguém procura por ele na busca do spotify. O...
• 2018-06-24 10:07:24 PM
• 2018-06-25 6:37:20 PM
• Bittencourt
• Spotify Star
• 3867 Views
• 2 replies
• 0 likes
• Account

Problemas com o E-mail cadastrado

PlanPremiumCountry BrasilDeviceiPhone 6SOperating SystemiOS 10 My Question or Issue Quando edito o perfil para alterar e-mail o Spotify não permite, pois não deixa trocar ou incluir um novo e-mail. Como fazer para trocar o e-mail, pois o que utilizo ...

• PatySilva
• Newbie
• Plan Premium Country  Brasil Device iPhone 6S Operating System iOS 10   My Question or Issue  Quando edito o perfil para alterar e-mail o Spotify não permite, pois não d...
• 2018-06-24 12:03:22 AM
• 2018-06-25 6:25:07 PM
• Bittencourt
• Spotify Star
• 559 Views
• 2 replies
• 0 likes

Billing Issues

I have a problem with my billing. I signed up for spotify 3 months ago on the 15th March but around the 7th of each month it keeps telling me how payment has failed so is there anyway I can change this because it is getting frustrating. I also have h...

• Onkarabile
• Newbie
• I have a problem with my billing. I signed up for spotify 3 months ago on the 15th March but around  the 7th of each month it keeps telling me how payment has failed so is there anyway I can cha...
• 2018-06-25 12:48:02 PM
• 2018-06-25 6:20:40 PM
• Bittencourt
• Spotify Star
• 444 Views
• 1 replies
• 0 likes
• Subscription

PLEASE FIX.. my username is random numbers

• 12134800513
• Newbie
•    
• 2018-06-24 3:15:58 PM
• 2018-06-25 6:18:58 PM
• horsefrnd
• Casual Listener
• 546 Views
• 2 replies
• 0 likes