Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
4402 Views
0 replies
9 likes
Security

4402 Views
0 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
chiccawith2cs
Visitor
463233 Views
974 replies
110 likes
Account

463233 Views
974 replies
110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1205009 Views
119 replies
117 likes
Account

1205009 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-10-08 9:00:30 AM
Maria
Moderator
112850 Views
72 replies
12 likes
Account
Login
Premium

112850 Views
72 replies
12 likes

Superuser Contribution Imposible cancelar el cargo recurrente a mi tarjeta de crédito

Buenas tardes. Llevo AÑOS tratando de cancelar un cargo de Spotify a mi tarjeta de crédito sin éxito. Ya chequé mi cuenta y yo tengo Spotify Free pero mensualmente me sigue llegando un cargo de $250.00 pesos. Ya fui al banco a cancelarlo y no me perm...

8p2l1g_bg-shh
Newbie
Buenas tardes. Llevo AÑOS tratando de cancelar un cargo de Spotify a mi tarjeta de crédito sin éxito. Ya chequé mi cuenta y yo tengo Spotify Free pero mensualmente me sigue llegando un cargo de $250....
2018-06-21 7:59:28 PM
2018-06-23 2:23:00 PM
SergioDavid
Roadie
675 Views
1 replies
0 likes
Subscription

675 Views
1 replies
0 likes

Superuser Contribution Utdate to premium.

Hi,we ned som hjelp. User in NorwayWe have update abonnement to premium. But our son came in but he get the premium image down in right down corner. He has ben invitert to premium family baby Halvor Andre Kvarme (His father)it seems that he issent on...

l7-ykee00_ct
Newbie
Hi, we ned som hjelp. User in Norway We have update abonnement to premium. But our son came in but he get the premium image down in right down corner. He has ben invitert to premium family baby Hal...
2018-06-21 11:06:14 PM
2018-06-23 2:08:54 PM
SergioDavid
Roadie
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Superuser Contribution Forgot login and email address

Good Morning, im hoping someone can help me ASAP.for the life of me i can't remember my email or password to login. i have bought a new phone and want to add spotify to it but i can't. i currently am paying for a family sharing account. kind regards

user-removed
Visitor
Good Morning, im hoping someone can help me ASAP. for the life of me i can't remember my email or password to login. i have bought a new phone and want to add spotify to it but i c...
2018-06-17 1:31:47 AM
2018-06-23 1:15:27 PM
Koyubi
Music Fan
905 Views
2 replies
0 likes

905 Views
2 replies
0 likes

Help recovering account

Hi I used to have a spotify account (alexandermalskaer) but I forgot the password, and the account is tied up to an email adress which I no longer have access to. Thus, I cannot reset my password or anything like it, so how do I reaccess my account? ...

-z7j7gzqv5_gf
Newbie
Hi I used to have a spotify account (alexandermalskaer) but I forgot the password, and the account is tied up to an email adress which I no longer have access to. Thus, I ...
2018-06-20 6:34:10 PM
2018-06-23 1:10:49 PM
Koyubi
Music Fan
861 Views
2 replies
0 likes

861 Views
2 replies
0 likes

Solved!! Forgot the 'm' in " .com " in my emailadress, and cant reset password

PlanPremiumCountry NorwayMy Question or IssueFirst time i signed up i signed in with facebook and later i added my email adress. The problem is that I forgot the last letter in my email-adress...Now its;******il.coSupposed to be;******il.comAnd since...

danielsiqveland
Newbie
Plan Premium Country Norway My Question or Issue First time i signed up i signed in with facebook and later i added my email adress. The problem is that I forgot the last letter in my em...
2018-06-22 3:37:21 PM
2018-06-23 1:08:15 PM
Koyubi
Music Fan
900 Views
1 replies
0 likes

900 Views
1 replies
0 likes

Password retrvial from an email is not in use

APlanFree/PremiumCountry Mac Operating SystemIos10 My Question or Issue I can’t log into my premium account. I seem to have lost my password and the email account attached is no longer in use...any ideas ?

user-removed
Visitor
APlan Free/Premium Country Mac Operating System Ios10 My Question or Issue I can’t log into my premium account. I seem to have lost my password and the email accou...
2018-06-22 8:54:21 PM
2018-06-23 12:58:15 PM
Koyubi
Music Fan
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Unique Situation -- Do I still qualify for Student Premium?

Do people who graduate but are still affiliated with their institution via Fellowships etc receive eligibility for student discounts, especially if they are studying as part of the fellowship? I don't think SheerID technology itself is intelligent en...

19920506
Casual Listener
Do people who graduate but are still affiliated with their institution via Fellowships etc receive eligibility for student discounts, especially if they are studying as part of the fellowship? I don'...
2018-06-21 2:06:34 PM
2018-06-23 8:58:26 AM
3iq-zp8psz_he
Music Fan
2726 Views
3 replies
0 likes

2726 Views
3 replies
0 likes

Account hacked need help

PlanPremiumCountry USDeviceWindows PcOperating SystemWindows 10 someone is using my account at the same time as me (not someone i know) and i cant get them off i have changed password multiple times and they keep getting back in this is riduclous. it...

soulessone
Newbie
Plan Premium Country US Device Windows Pc Operating System Windows 10 someone is using my account at the same time as me (not someone i know) and i cant get them off i hav...
2018-06-23 5:02:02 AM
2018-06-23 7:58:00 AM
Maxim
Spotify Star
369 Views
1 replies
0 likes
Account
Premium
Security

369 Views
1 replies
0 likes

Solved!! Premium won't cancel

My Question or IssueMy Premuim subscription is due to renew in three days. I do not want it to renew and to be charged again. However, everytime I try to cancel the subscription I get a message from Spotify "Oops, something went wrong, try again." In...

user-removed
Visitor
My Question or Issue My Premuim subscription is due to renew in three days. I do not want it to renew and to be charged again. However, everytime I try to cancel the subs...
2018-06-22 4:30:59 PM
2018-06-23 5:13:58 AM
Bittencourt
Spotify Star
561 Views
1 replies
0 likes
Premium

561 Views
1 replies
0 likes

Spotify family deleted all my playlists that i had previously via my own premium subscription??

Operating System(Galaxy S9 Android My Question or Issue I moved from premium to family, and after I was invited to family, all my playlists etc are gone??

v_tzxopf-rcki
Newbie
Operating System (Galaxy S9 Android My Question or Issue I moved from premium to family, and after I was invited to family, all my playlists etc are gone??
2018-06-22 12:36:38 AM
2018-06-23 5:12:16 AM
Bittencourt
Spotify Star
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Solved!!Superuser Contribution Friend Feed stopped working on multiple platforms

PlanFreeCountry USADeviceMacbook Pro Late 2011, custom built PCOperating SystemMacOS 10.13.5, Windows 10 1803 My Question or Issue The friend feed has stopped working for me since early yesterday on all relevant platforms, throwing me the error: "Hmm...

pinseeker75
Casual Listener
Plan Free Country USA Device Macbook Pro Late 2011, custom built PC Operating System MacOS 10.13.5, Windows 10 1803 My Question or Issue The friend feed has stopped worki...
2018-06-17 2:51:37 AM
2018-06-23 3:22:16 AM
Alfredo
Roadie
1033 Views
3 replies
0 likes
Account
Free

1033 Views
3 replies
0 likes

Superuser Contribution conenct with facebook

Hi, I creat my account with email and now i want to connect it with facebook. i went into setting with my PC and click connect to facebook and nothing happen. Not even a window pop-up. Then i tried on my iphone and when i click on connect to facebook...

uqcdi_3dr-emo
Regular
Hi, I creat my account with email and now i want to connect it with facebook. i went into setting with my PC and click connect to facebook and nothing happen. Not even a window pop-up. Then ...
2018-06-11 3:01:45 PM
2018-06-23 2:56:47 AM
Alfredo
Roadie
3084 Views
6 replies
0 likes
Account

3084 Views
6 replies
0 likes

Solved!!Superuser Contribution Issues with radio and feed

PlanPremiumCountryItaly DeviceAnySystemAndroid, Windows 10My Question or Issue Can't create a new Radio from songs or playlist and the entire feed doesn't work (my internet connection work fine and also the other features of the app)

AlessiOrl
Casual Listener
Plan Premium Country Italy Device Any System Android, Windows 10 My Question or Issue Can't create a new Radio from songs or playlist and the entire feed doesn't work (my interne...
2018-06-14 1:27:36 AM
2018-06-23 2:29:42 AM
Alfredo
Roadie
1050 Views
3 replies
0 likes
Account
Other

1050 Views
3 replies
0 likes

Superuser Contribution Spotify Premium promo subscription 3 months for Php 9.00

PlanSpotify Premium promo subscription 3 months for Php 9.00 Country Philippines DeviceLenovo desktop Operating SystemWindows 10 My Question or IssueI subscribe to the Spotify Premium promo subscription 3 months for Php 9.00 but my VISA was charge on...

Ronilo_Phils
Newbie
Plan Spotify Premium promo subscription 3 months for Php 9.00 Country Philippines Device Lenovo desktop Operating System Windows 10 My Question or Issue ...
2018-06-21 6:13:31 AM
2018-06-23 2:07:49 AM
Alfredo
Roadie
1891 Views
1 replies
0 likes

1891 Views
1 replies
0 likes

Superuser Contribution Connecting to Facebook issues

PlanPremiumCountryUSA DeviceiPhone 6sOperating SystemWindows 10 My Question or Issue I created a new account. Then I found I had already an account by using Facebook to create it. I deleted that spotify account. I then tried to connect to Facebook wi...

_d5b-56alczxq
Casual Listener
Plan Premium Country USA Device iPhone 6s Operating System Windows 10 My Question or Issue I created a new account. Then I found I had already an account by using Faceboo...
2018-06-14 7:55:39 PM
2018-06-23 1:47:21 AM
Alfredo
Roadie
687 Views
3 replies
1 likes

687 Views
3 replies
1 likes

Recibí un correo raro

PlanPremium My Question or Issue Recibí un correo diciendo que un número de 10 dígitos no concuerda con mi dirección y que si en 7 días no recibían respuesta mi plan premium sería dado de baja .

4q57-_qcx7kmj
Casual Listener
Plan Premium My Question or Issue Recibí un correo diciendo que un número de 10 dígitos no concuerda con mi dirección y que si en 7 días no recibían respuesta mi plan premium sería d...
2018-06-22 9:28:10 PM
2018-06-23 1:39:22 AM
4q57-_qcx7kmj
Casual Listener
397 Views
2 replies
0 likes

397 Views
2 replies
0 likes

I need some help by my new account ;-)

PlanPremiumCountryBelgium Device(Samsung Galaxy 7)Operating System(Windows 10) My Question or IssueHi, i need some help by my new account.Yesterday i had some troubles with Facebook, i could not see what music i was playing. Then I saw that my mail a...

user-removed
Visitor
Plan Premium Country Belgium Device (Samsung Galaxy 7) Operating System (Windows 10) My Question or Issue Hi, i need some help by my new account. Yesterday i had some troubl...
2018-06-21 11:30:35 PM
2018-06-22 8:13:34 PM
user-removed
Not applicable
336 Views
2 replies
0 likes

336 Views
2 replies
0 likes

Solved!! Premium on pc and free on mobile?

I have a premium on PC but when I go to the account it shows that I have free, I'm free on my mobile and can not connect where is the error?

KANTORS
Newbie
I have a premium on PC but when I go to the account it shows that I have free, I'm free on my mobile and can not connect where is the error?
2018-06-22 2:48:09 PM
2018-06-22 5:51:26 PM
Bittencourt
Spotify Star
526 Views
1 replies
0 likes
Account
Free
Premium

526 Views
1 replies
0 likes

Solved!! Close Account Email doesn't come through

I HAVE PREVIOUSLY ASKED THE FOLLOWING QUESTION: Hello, I'm trying to Close my account permanently. I have gone through all the steps multiple times on https://support.spotify.com/us/close-account/ and I still have not received the email. I have check...

user-removed
Visitor
I HAVE PREVIOUSLY ASKED THE FOLLOWING QUESTION: Hello, I'm trying to Close my account permanently. I have gone through all the steps multiple times on https://support.spotify.com/...
2018-06-22 5:17:35 AM
2018-06-22 4:32:51 PM
Maxim
Spotify Star
3090 Views
4 replies
0 likes
Account
Free

3090 Views
4 replies
0 likes

Can't Connect with Facebook Friends because they don't show up

PlanPremiumCountryCanada DeviceiPhone, Desktop My Question or IssueI have been trying to connect with my friends on Spotify since I just upgraded to Premium. However, since Spotify automatically assigns you a username now, it is difficult to search a...

i76-wa1d7b_n
Casual Listener
Plan Premium Country Canada Device iPhone, Desktop My Question or Issue I have been trying to connect with my friends on Spotify since I just upgraded to Premium. However, ...
2018-06-14 7:45:06 PM
2018-06-22 4:04:20 PM
i76-wa1d7b_n
Casual Listener
455 Views
2 replies
0 likes

455 Views
2 replies
0 likes

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