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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9926 Views
  • 3 replies
  • 9 likes
  • Security
  • 9926 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 494046 Views
  • 981 replies
  • 112 likes
  • Account
  • 494046 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214004 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214004 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122704 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122704 Views
  • 72 replies
  • 12 likes

Friends account is broken

PlanHis account was premiumCountry U.SDeviceEverythingOperating SystemEverything My Question or Issue My friend's account is somehow deleted and can't access it. So I am messaging on behalf of him. Today at roughly 5:00 PM CST, it started with a play...

  • Casual Listener
  • Plan His account was premium Country  U.S Device Everything Operating System Everything   My Question or Issue  My friend's account is somehow deleted and can't access it. So...
  • teddzy_
  • Casual Listener
  • 385 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 385 Views
  • 2 replies
  • 0 likes

Friend feed not working

Hello,I'm trying to get my friend feed to work and I'm running into issues.I connected to facebook on mobile, logged out on the desktop, and logged back in; desktop says 'Find Friends' and offers to connect me to facebook. When I try to connect to fa...

  • Casual Listener
  • Hello, I'm trying to get my friend feed to work and I'm running into issues. I connected to facebook on mobile, logged out on the desktop, and logged back in; desktop says 'Find Friends' and offers...
  • TobiasYoung
  • Composer
  • 687 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 687 Views
  • 4 replies
  • 0 likes

Cannot login into app

PlanFreeCountry TurkeyDeviceHuaweii p10Operating SystemAndroid My Question or Issue I live in Turkey. I had premium and paid through my phone cell. But know i am in USA and cannot pay for premium so i canceled my premium till when i will be back. I c...

  • Newbie
  • Plan Free Country  Turkey Device Huaweii p10 Operating System Android   My Question or Issue  I live in Turkey. I had premium and paid through my phone cell. But know i am in...
  • osornios
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
  • 297 Views
  • 1 replies
  • 0 likes

Account LOST after deleting Facebook profile [edit:fixed]

PlanPremiumCountry PolandDeviceanyOperating Systemvarious My Question or IssueI have a premium account that I always logged into via my Facebook profile. After I deleted my fb profile some weeks ago the account stayed active and logged in on all devi...

  • Newbie
  • Plan Premium Country  Poland Device any Operating System various   My Question or Issue I have a premium account that I always logged into via my Facebook profile. After I deleted...
  • 21783927
  • Songwriter
  • 454 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 454 Views
  • 2 replies
  • 0 likes

Solved!! to change e-mail

PlanPremium Hi. I wanted to change the email here, but I cannot. The thing is that I am logging with Facebook, and the e-mail shown in my Spotify account is an old e-mail I had my Facebook connected to, but not anymore (I have no access to it, and gm...

  • Regular
  • Plan Premium   Hi. I wanted to change the email here, but I cannot. The thing is that I am logging with Facebook, and the e-mail shown in my Spotify account is an old e-mail I had my Facebook...
  • 21783927
  • Songwriter
  • 634 Views
  • 2 replies
  • 0 likes
  • Account
  • 634 Views
  • 2 replies
  • 0 likes

Iog in with emailadres

Plan FreeCountryNetherlandsDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue I can't log in with my emailadres and password. I need to use my username (which is a serie of numbers i can't remember and i can't change my username)...

  • Newbie
  • Plan  Free Country Netherlands Device Samsung Galaxy 7 Operating System Android Oreo   My Question or Issue  I can't log in with my emailadres and password. I need &nbs...
  • 21783927
  • Songwriter
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 302 Views
  • 1 replies
  • 0 likes

nobody can find me on spotify

PlanPremiumCountry switzerlandDeviceHTC U PlayOperating SystemWindows 10 My Question or IssueHey,I use my Facebook Account for spotify. I asked my friends to search me on spotify, but theres no searchresult. i checked all settings but theres no optio...

  • Newbie
  •   Plan Premium Country  switzerland Device HTC U Play Operating System Windows 10   My Question or Issue Hey, I use my Facebook Account for spotify. I asked my friends to s...
  • 21783927
  • Songwriter
  • 864 Views
  • 2 replies
  • 1 likes
  • Account
  • 864 Views
  • 2 replies
  • 1 likes

Superuser Contribution No deja entrar a mi cuenta y borra mis canciones al ponerlo en modo offline

PlanPremiumCountry MexicoDevice(Lg k10 2017)Operating System(Android) My Question or IssueMi aplicación falla, no me deja entrar a mi cuenta sólo aparece cargando. También al ponerlo en modo offline no puedo escuchar nada y al querer entrar me borra ...

  • Casual Listener
  • Plan Premium Country  Mexico Device (Lg k10 2017) Operating System (Android)   My Question or Issue Mi aplicación falla, no me deja entrar a mi cuenta sólo aparece cargando. ...
  • Alfredo
  • Roadie
  • 566 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 566 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution cant't login on my tesla model S

Hi, I have a premium account with facebook login.I have also a "device password" that I use on my mobile.I am unable to login to my Family Premium account on my new Tesla Model S.I am unable to generate a new device password for the car.thanks for yo...

  • Regular
  • Hi,   I have a premium account with facebook login. I have also a "device password" that I use on my mobile. I am unable to login to my Family Premium account on my new Tesla Model S. ...
  • Alfredo
  • Roadie
  • 37109 Views
  • 6 replies
  • 0 likes
  • Login
    Premium
  • 37109 Views
  • 6 replies
  • 0 likes

Solved!! Account got hacked

PlanPremiumCountry France My Question or Issue Hello, My account got hacked and the hacker changed the email adress with his...I've been reporting the issue twice with the forms but in the end it keeps telling me that I'll be contacted on the email a...

  • Newbie
  •   Plan Premium Country  France   My Question or Issue  Hello,   My account got hacked and the hacker changed the email adress with his... I've been reporting the is...
  • Loxer
  • Community Legend
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook not staying connected

So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed anywhere on my screen. If I do it manually through th...

  • Casual Listener
  • So for some time I have had this issue where I spotify and Facebook will not stay connected. If I connect them through the Windows client the new window fails to open properly and is not displayed an...
  • SergioDavid
  • Roadie
  • 455 Views
  • 1 replies
  • 0 likes
  • Account
  • 455 Views
  • 1 replies
  • 0 likes

Cancelling subscription

Hi,my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in time?

  • Newbie
  • Hi, my Premium subscription payment day was 12.7. and I've cancelled my subscription on the same day (12.7.) Would I be charged for the 12.7-11.8. period or did I un-subscripted this just in ti...
  • Noah
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 350 Views
  • 1 replies
  • 0 likes

username facebook

PlanFree/PremiumCountry DeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently deleated my facebook acount that was linked to my spotify. Today I noticed my username changes to a random sting of numers. Is this ...

  • Newbie
  • Plan Free/Premium Country   Device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I recently deleated my facebook acount that was linked...
  • Noah
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Spotify Username Update

Anyone know how to change your Spotify username ? Mine is showing a random string of numbers and letters.

  • Casual Listener
  • Anyone know how to change your Spotify username ? Mine is showing a random string of numbers and letters.   
  • Maxim
  • Spotify Star
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

Username not recognized

PlanPremiumCountry DeviceSamsung galaxy S8Operating System My Question or Issue I purchased Spotify premium on my account, i signed out of it for whatever reason, now when i try to sign back in it doesnt work, im 100% i have right password and userna...

  • Newbie
  • Plan Premium Country   Device Samsung galaxy S8 Operating System     My Question or Issue  I purchased Spotify premium on my account, i signed out of it for whatever rea...
  • TobiasYoung
  • Composer
  • 763 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 763 Views
  • 1 replies
  • 0 likes

Why are my favorite songs not the same on my computer, phone and work computer?

PlanPremiumCountry NorwayDevice(Samsung Galaxy 7, Think pad 7, Asus)Operating System(Android, Win 7 and Win 10 My Question or Issue The list of my favorite songs are very different on my Work computer, my phone and my computer at home. They are all c...

  • Newbie
  • Plan Premium Country  Norway Device (Samsung Galaxy 7, Think pad 7, Asus) Operating System (Android, Win 7 and Win 10   My Question or Issue  The list of my favorite songs ar...
  • Bethany_Dawn
  • Community Legend
  • 546 Views
  • 1 replies
  • 0 likes
  • Account
  • 546 Views
  • 1 replies
  • 0 likes

People can't search for my profile

My Question or IssueOne of my friends tried to search my name but my profile didn't show up. A while ago it was enough to type my name to search since my profile is connected to my facebook account. I wonder what the problem is? Thanks in advance.

  • Casual Listener
  •     My Question or Issue One of my friends tried to search my name but my profile didn't show up. A while ago it was enough to type my name to search since my profile is connected to my ...
  • TrulyGordin
  • Gig Goer
  • 895 Views
  • 5 replies
  • 0 likes
  • Account
  • 895 Views
  • 5 replies
  • 0 likes

Solved!! I can't search up users.

Hi, recently I've been having trouble searching up people. When typing a name on the search bar, nothing but artists and playlists show up. I'm a premium user and have tried this on both iPhone 6+ and a MacBook Air.

  • Casual Listener
  • Hi,  recently I've been having trouble searching up people. When typing a name on the search bar, nothing but artists and playlists show up. I'm a premium user and have tried this on both iPhon...
  • jadeeee
  • Casual Listener
  • 39775 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 39775 Views
  • 3 replies
  • 0 likes

Solved!! Trial period 30 days or 90 days

PlanFree/PremiumCountry My Question or IssueI have read that the trial period for premium is 30 days and another article shows 90 days. In Canada what is the length of Spotify Premium trial?

  • Newbie
  • Plan Free/Premium Country     My Question or Issue I have read that the trial period for premium is 30 days and another article shows 90 days. In Canada what is the length of Spotify ...
  • Qaylun02
  • Regular
  • 2390 Views
  • 1 replies
  • 0 likes
  • Account
  • 2390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot log in after changing password

Hi! My girlfriend cannot log in on her Spotify. We send password-reset link, type a new password, get confirmation and still get the message: Incorrect password. What can it be?Yes, I am 100% certain I typed the correct email and password.

  • Newbie
  • Hi!   My girlfriend cannot log in on her Spotify. We send password-reset link, type a new password, get confirmation and still get the message: Incorrect password.   What can it be? Ye...
  • Julian
  • Moderator
  • 501 Views
  • 2 replies
  • 1 likes
  • Account
    Login
  • 501 Views
  • 2 replies
  • 1 likes