Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 170083 Views
  • 695 replies
  • 57 likes
  • Account
  • 170083 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1089626 Views
  • 118 replies
  • 104 likes
  • Account
  • 1089626 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 51793 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 51793 Views
  • 58 replies
  • 8 likes

Sharing Spotify Premium With Family

I've tried to shave my subscription with a family member but when she inserts the requested informatios Spotify says she can't share Spotify with me.

  • Newbie
  •  I've tried to shave my subscription with a family member but when she inserts the requested informatios Spotify says she can't share Spotify with me.
  • Hangie
  • Regular
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

User Name

Bonjour I would like to change my user name, for some reason I don't know, it's my daughter name and I would like to put my name instead Thank you

  • Newbie
  • Bonjour   I would like to change my user name, for some reason I don't know, it's my daughter name and I would like to put my name instead   Thank you
  • Annieheimes3
  • Casual Listener
  • 249 Views
  • 2 replies
  • 0 likes
  • 249 Views
  • 2 replies
  • 0 likes

Can't login

Hi there. Recently, I've been using Spotify and it's been working fine. Then it suddenly stopped logging me in, I've changed my password and I get nothing. I even made a brand new Facebook account, and logged in fine on the pc. Then I tried from my p...

  • Newbie
  • Hi there. Recently, I've been using Spotify and it's been working fine. Then it suddenly stopped logging me in, I've changed my password and I get nothing. I even made a brand new Facebook account, a...
  • phan_times
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

tidak bisa login

saya tidak bisa login ke spotify karena saya tidak sengaja mengganti region

  • Newbie
  • saya tidak bisa login ke spotify karena saya tidak sengaja mengganti region
  • Netrilis
  • Music Fan
  • 1498 Views
  • 1 replies
  • 0 likes
  • Login
  • 1498 Views
  • 1 replies
  • 0 likes

Saya menerima undangan premium dr saudara kenapa saya gak bisa login lagi sebelumnya account saya

Account saya udah premium tiba tiba d ganti yg free kham account saya spotify family skr mau login gak bisa karena alamat tidak sama pdhl alamat sm kode pos sudah d tulis sama

  • Newbie
  • Account saya udah premium tiba tiba d ganti yg free kham account saya spotify family skr mau login gak bisa karena alamat tidak sama pdhl alamat sm kode pos sudah d tulis sama 
  • Netrilis
  • Music Fan
  • 2299 Views
  • 2 replies
  • 0 likes
  • 2299 Views
  • 2 replies
  • 0 likes

Can't change my country!

I moved from Belgium to Morocco and am unable to change my country. When I go in my profile options and try to click on the country list, it only gives me Belgium as an option, I cannot choose Morocco or any other country for that matter.Please help....

  • Newbie
  •   I moved from Belgium to Morocco and am unable to change my country. When I go in my profile options and try to click on the country list, it only gives me Belgium as an option, I cannot choos...
  • jeishonm
  • Regular
  • 280 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 280 Views
  • 2 replies
  • 0 likes

My account got hacked

Hello fellas. My account recently got hacked a little while ago. First off I noticed that entire albums for artists I have never heard of were downloaded into my library. Then when I tried to log in, my account was different. I had none of my premium...

  • Visitor
  • Hello fellas. My account recently got hacked a little while ago. First off I noticed that entire albums for artists I have never heard of were downloaded into my library. Then when I tried to log in,...
  • user-removed
  • Not applicable
  • 421 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 421 Views
  • 2 replies
  • 0 likes

how to change address for premium family

Hi, i made a mistake, while i was subscribing family account i wrote my job address instaed of my home address, do you know ho to change it? thxAntonio

  • Casual Listener
  • Hi, i made a mistake, while i was subscribing family account i wrote my job address instaed of my home address, do you know ho to change it?   thx Antonio
  • Gregiboy
  • Casual Listener
  • 1927 Views
  • 4 replies
  • 0 likes
  • 1927 Views
  • 4 replies
  • 0 likes

Habe premium gekauft und geht nicht

Habe mir letztens eine Spotify karte gekauft diese eingegeben und wurde auch angenommen jtz steht da ich habe bis zum 28.03 premium aber garnichts geht kann keine musik auswaehlen BITTE HELFEN DANKE

  • Casual Listener
  • Habe mir letztens eine Spotify karte gekauft diese eingegeben und wurde auch angenommen jtz steht da ich habe bis zum 28.03 premium aber garnichts geht kann keine musik auswaehlen BITTE HELFEN DANKE
  • Luke
  • Spotify Star
  • 952 Views
  • 3 replies
  • 0 likes
  • 952 Views
  • 3 replies
  • 0 likes

Superuser Contribution change country

How do I change country? I know this should be possible on my account page, however the country list is not downloaded. Why is that? How do I solve that?

  • Casual Listener
  • How do I change country? I know this should be possible on my account page, however the country list is not downloaded. Why is that? How do I solve that? 
  • RamonH78
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Superuser Contribution language settings

Is it possible to get Spotify in English when you're in a German speaking country?

  • Casual Listener
  • Is it possible to get Spotify in English when you're in a German speaking country?
  • RamonH78
  • Casual Listener
  • 565 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 565 Views
  • 2 replies
  • 1 likes

Cant Login

When i try to login on mobile it says that username or password are incorrect but i typed it right i even reset it couple of time and it didnt solve my problem any solution to this? and yeah when i try to log in on the web site it works

  • Casual Listener
  • When i try to login on mobile it says that username or password are incorrect but i typed it right i even reset it couple of time and it didnt solve my problem any solution to this?   and yeah...
  • user-removed
  • Not applicable
  • 447 Views
  • 4 replies
  • 0 likes
  • 447 Views
  • 4 replies
  • 0 likes

cant remember email, password or username to log in and cancel premium

i cant remember my email address that i used, my password, nor my username to log in and cancel premium

  • Newbie
  • i cant remember my email address that i used, my password, nor my username to log in and cancel premium
  • IguanaSetup
  • Community Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • Account
  • 380 Views
  • 1 replies
  • 0 likes

Can't Change Country

Hey there, I recently moved to S Korea. My account will not let me switch my country from the US. Any advice?

  • Newbie
  • Hey there, I recently moved to S Korea. My account will not let me switch my country from the US. Any advice?
  • Maxim
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Moved from US to Brazil but still getting charged

Moved from US to Brazil in August but still getting charged Us rates. How can I change that? Also I would like to get refunded for being overcharged since August as Spotify is cheaper in Brazil.

  • Newbie
  • Moved from US to Brazil in August but still getting charged Us rates. How can I change that? Also I would like to get refunded for being overcharged since August as Spotify is cheaper in Brazil. 
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Account hacked

My partner's account was hacked, and the information changed so that she cannot access her account. As she is the primary account on our Premium Family membership, I cannot access anything but my "Free" account, even though we have a subscription. Ca...

  • Newbie
  • My partner's account was hacked, and the information changed so that she cannot access her account.   As she is the primary account on our Premium Family membership, I cannot access anythin...
  • Maxim
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Solved!! If I delete my account can i make a new one with the same email?

I want to change my name but you can't do that, if i delete my account can i sign up again with my original email and have no trace to the other one.

  • Casual Listener
  • I want to change my name but you can't do that, if i delete my account can i sign up again with my original email and have no trace to the other one.
  • Maxim
  • Spotify Star
  • 13802 Views
  • 1 replies
  • 0 likes
  • Account
  • 13802 Views
  • 1 replies
  • 0 likes

Solved!! Not able to change profile pic even with Facebook linked to Spotify account

Hi, I have been trying to figure this out by reading current posts, but none have been able to answer this: I log in with my facebook, but I can't change my profile picture and my account on here (the Spotify Community) doesn't have the same name as ...

  • Casual Listener
  • Hi, I have been trying to figure this out by reading current posts, but none have been able to answer this:   I log in with my facebook, but I can't change my profile picture and my account on...
  • Maxim
  • Spotify Star
  • 471 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 471 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I cannot make the family plan work

I have tried to upgrade to the family plan, and cannot make it work. My family was always getting a message that the address is not the same, but it is. I tried cancelling the premium and starting again, but I cannot do that either. At this point I a...

  • Visitor
  • I have tried to upgrade to the family plan, and cannot make it work.  My family was always getting a message that the address is not the same, but it is.  I tried cancelling the premium and...
  • JenniferL1
  • Newbie
  • 409 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 409 Views
  • 2 replies
  • 0 likes

Solved!! New account signup is hanging.

Hi there. Am trying to set up a new account for my son as we have just upgraded to a family account. Have entered all the information required and clicked signup. After that a wheel spinny thing stays on the screen and nothing happens.The reCAPTCHA t...

  • Casual Listener
  • Hi there.   Am trying to set up a new account for my son as we have just upgraded to a family account. Have entered all the information required and clicked signup. After that a wheel spinny...
  • PeteSki
  • Newbie
  • 13218 Views
  • 28 replies
  • 4 likes
  • Account
  • 13218 Views
  • 28 replies
  • 4 likes

Env: prod