Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
How to activate the Genius Lyrics in ios?
Hi there! I've had spotify premium for a few months and I recently upgraded to take advantage of the Hulu bundle. Everything worked the first day and then a few days afterwards I tried to sign into Hulu and it said I needed to upgrade and their suppo...
Hello, I got an unwanted second account without my playlists on the same Emailadress. I still can found my old profil with my playlists and with the connection to facebook. With the new account it's not possible to connect me with facebook because it...
Hey, Since I have moved back to Sweden from Ireland I wanted to change my country and payment options. The spotify help pages stated that I was supposed to be able to change country as a step in changing my payment options but unfortunately that func...
I know my username but i forgot what email address i used, which resulted for me not knowing my password. (my account is not linked with facebook) i really need help to reset my password since i forgot what email address I've used. I REALLY NEED HELP
I signed up with a wrong email and i dont know my password, now i cant reset it or log on
I'm trying to get my name changed but I'm not wanting to make a new account, any tips?
My dad had a Premium account and wanted to add me to it. We discovered you had to do a family plan, so he signed up for that and added me. I'm concerned that since he didn't cancel his first premium account, he is now going to be charged for 2 accoun...
Hey, I currently am in the US for another two months, and I would like to upgrade my account to premium. I do not have a US credit card though and I cannot change my account to Germany as I am already in the US. Is there no way for me to upgrade then...
i accidentaly started a new account with the same email my premium facebook connected account used at that time and now i cant login into the desktop app (because i also have the linux specific "log in with Facebook " button not working bug )any idea...
I am trying to log back into my Spotify account, but i can't due to my country being set wrong. I go back to my profile and surprise, surprise. The only choice i have is GB. THE ONLY ONE. I try to also change my country when doing the password reset,...
Olá, Estou enfrentando um problema chato.Inclui meu pai e irmão em um plano familiar comigo. Após isso, eles usaram o aplicativo por um mês e tudo corria muito bem. No entanto, recentemente e sem me informar nada a respeito, as contas perderam o aces...
So.. I don't know, how it's works, but having spent sometime for search the decision, I nevertheless have found it, and it was rather simple: to change this function in right-top section of application ("private session")Note: actually, for this need...
Why are there commercials in spanish. Cricket wireless has one on your station. If I continue to hear this I’ll be deleting my account
Hi, I have a problem regarding my login: my e-mail is no longer exixting, and I can't remember my password, so I can not change the e-mail address in my settings? How am I supposed to do? Does anyone have a clue?
I am trying to log in but for some reason it does not work, only with the e-mail however. I type in the e-mail and password and it says incorrect name/email, however when I replace the e-mail with the auto-generated username it works. So that must me...
Bonjour,comme d’autres utilisateurs, je rencontre des problèmes de coupures pendant la lecture, quel que soit l’appareil utilisé (iPad ou smartphone android). J’ai suivi les conseils déjà postés : redémarrage etc. Mon réseau wifi fonctionne parfaitem...
Hei! I moved from the US to Norway and my husband has invited me to join his family plan... and yes, we do live at the same physical address. I can't change my country from US to Norway with the directions that are given on the website. And when I en...
Good morningWhile checking my bank statement I notice that I have a $10.91 charge from Spotify USA. The payment was posted on 5/5/18. So I figured that maybe I forgot I signed up for a trail subscription and now I was billed for premium. And I was co...
Hi EveryoneI have to reset my password every time when I want to login to my account. I use spotify app on windows, an android tv and a phone. If I click on the reset link it will be opened by chrome, I reset the password and I reset the device passw...