Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257262 Views
  • 783 replies
  • 81 likes
  • Account
  • 257262 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126815 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126815 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69957 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69957 Views
  • 63 replies
  • 8 likes

Superuser Contribution Cannot access account to renew Vodafone Plan code.

PlanPremiumCountryScotlandDeviceSamsung A52s 5GOperating SystemAndroidMy Question or IssueI have recently renewed my plan with entertainment from Vodafone and I'd like to renew the code with Spotify. However, I have no access to my account to change/...

  • Visitor
  • Plan Premium Country Scotland Device Samsung A52s 5G Operating System Android My Question or Issue I have recently renewed my plan with entertainment from Vodafone and I'd like to renew the ...
  • Jeremy
  • Spotify
  • 65 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 65 Views
  • 1 replies
  • 0 likes

Can I use Apple Pay for my spotify account when I move to Spain (from US)?

I am in the US and have an Apple credit card that supports international transactions. Can I set this up as my payment method now and have it still work once I move to Spain? (the support article about moving to a new country says I need to change to...

  • Visitor
  • I am in the US and have an Apple credit card that supports international transactions. Can I set this up as my payment method now and have it still work once I move to Spain? (the support article abo...
  • Maxim
  • Spotify Star
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Wie kann ich von meinem einen Konto zum anderen wechseln?

Ich habe mich von meinem zweiten Konto, welches ich bis jetzt benutze, abgemeldet, da ich keine Lieder oder sonstiges abspielen konnte. Ich wollte mich nun wieder bei dem gleichen Konto anmelden, aber jetzt wurde ich bei meinem ersten Konto angemelde...

  • Visitor
  • Ich habe mich von meinem zweiten Konto, welches ich bis jetzt benutze, abgemeldet, da ich keine Lieder oder sonstiges abspielen konnte. Ich wollte mich nun wieder bei dem gleichen Konto anmelden, abe...
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Can playlists transfer when changing from an individual to family account

My daughter has an individual account. We want to end her individual account and create a family account instead for 3 members. Can she transfer her playlists to the family account ? If yes how do we do this?

  • Visitor
  • My daughter has an individual account. We want to end her individual account and create a family account instead for 3 members. Can she transfer her playlists to the family account ? If yes how do...
  • Maxim
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Usernames

I have a family plan with multiple users. My partner wants to start his own account completely. However he can’t sign up right now, as he is currently using his email that’s still under my master account. I would like to go down to just 1 user. If I ...

  • Visitor
  • I have a family plan with multiple users. My partner wants to start his own account completely. However he can’t sign up right now, as he is currently using his email that’s still under my master acc...
  • Maxim
  • Spotify Star
  • 51 Views
  • 1 replies
  • 0 likes
  • Other
  • 51 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como solucionar problema de pago de Spotify

Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?

  • Newbie
  • Se hizo cargo a mi. Tarjeta para cambiarme a Premium pero Spotifi dice q no se puso sin embargo el Banco si lo hizo QUE HACER?
  • osornios
  • Spotify Star
  • 346 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 346 Views
  • 7 replies
  • 0 likes

Superuser Contribution Comment inscrire un mineur de 13 ans en France ?

Au moment de l'inscription, lors de la saisie de la date de naissance on m'indique que l'âge ne correspond pas aux conditions générales

  • Newbie
  • Au moment de l'inscription, lors de la saisie de la date de naissance on m'indique que l'âge ne correspond pas aux conditions générales
  • Elena
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot email address associated with premium account. Still being

Our company has a premium account that we are being billed for, but we don't know what email it is associated with to reset the password (we are currently logged out). We would happily set up a new premium account, but need to figure out the old acco...

  • Visitor
  • Our company has a premium account that we are being billed for, but we don't know what email it is associated with to reset the password (we are currently logged out). We would happily set up a new p...
  • Elena
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot update my credit card details

PlanPremium Operating SystemNot related with OS My Question or Issue Hello, Due to a change in my credit card information, I need to be able to update my payment details, but there is no update button under my plan. The screenshot I provided is in Tu...

  • Casual Listener
  • Plan Premium   Operating System Not related with OS   My Question or Issue   Hello,   Due to a change in my credit card information, I need to be able to update my payme...
  • Yordan
  • Moderator
  • 483 Views
  • 4 replies
  • 0 likes
  • Account
  • 483 Views
  • 4 replies
  • 0 likes

Superuser Contribution Como se cual es el correo electronico de la cuenta

Buenas me paso lo siguiente, cree una cuenta de spotify la puse premium, pero resulta ser que puse mal el mail, quisera saber como saber cual es el correo de un usuario porque la contraseña me la se, lo que no se es el correo ya que lo puse mal.https...

  • Newbie
  • Buenas me paso lo siguiente, cree una cuenta de spotify la puse premium, pero resulta ser que puse mal el mail, quisera saber como saber cual es el correo de un usuario porque la contraseña me la se,...
  • Elena
  • Moderator
  • 109038 Views
  • 4 replies
  • 1 likes
  • Account
  • 109038 Views
  • 4 replies
  • 1 likes

Someone else's email address is in my account

Someone has hacked mg account and replaced my email address

  • Visitor
  • Someone has hacked mg account and replaced my email address
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! Family setup getting stuck in address

PlanFamily Premium (One time payment) CountryIndia DeviceiPhone, Laptop, iPad Operating SystemiOS 15.4, iPadOS 15.x, Windows 10 My Question or Issue Hello Team, I have been on the premium plan for last 2 years and decided to upgrade to Family plan. A...

  • Casual Listener
  • Plan Family Premium (One time payment)   Country India   Device iPhone, Laptop, iPad   Operating System iOS 15.4, iPadOS 15.x, Windows 10   My Question or Issue &nbsp...
  • skunknown
  • Casual Listener
  • 353 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 353 Views
  • 4 replies
  • 0 likes

Superuser Contribution CANT LOGIN USING GOOGLE

When I first made my account I didn't create a password I simply used my Google account and it automatically link now I think they did an update and I cannot get back into my account I want to avoid starting all over what should I do thanks in advanc...

  • Newbie
  • When I first made my account I didn't create a password I simply used my Google account and it automatically link now I think they did an update and I cannot get back into my account I want to avoid ...
  • AndresM
  • Spotify
  • 7940 Views
  • 9 replies
  • 2 likes
  • 7940 Views
  • 9 replies
  • 2 likes

Superuser Contribution Password change

I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my spotify?

  • Casual Listener
  • I changed my password on my spotfiy account. However, it is not automatically logging out on spotify on several devices. How do I make sure someone else who logged in once on my account cant use my s...
  • Alex
  • Moderator
  • 129 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 129 Views
  • 2 replies
  • 0 likes

Superuser Contribution New billing address

PlanPremiumCountry DeviceiPhone 13 pro maxOperating System(iOS 10) My Question or IssueWhen I try to upgrade my account to premium, I am prompted to enter my billing address to enter my card info. When I enter my new billing address, Spotify will not...

  • Visitor
  • Plan Premium Country   Device iPhone 13 pro max Operating System (iOS 10)   My Question or Issue When I try to upgrade my account to premium, I am prompted to enter my billing add...
  • AndresM
  • Spotify
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had my spotify connected to my school mail, but i cant get in

I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices

  • Visitor
  • I had my spotify connected to my school mail, but now i cant use it or login anymore so i cant change my password in order to enter in other devices
  • Elena
  • Moderator
  • 68 Views
  • 1 replies
  • 1 likes
  • 68 Views
  • 1 replies
  • 1 likes

Superuser Contribution Je ne reçois pas votre mail pour que je puisse changer mon mot de passe

Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialiser mais vous devez m'envoyer un mail que je n'ai jam...

  • Visitor
  • Je veux me connecter sur mon smartphone mais j'ai oublier mon mot de passe ducoup j'ai essayé plein de mots de passe que j'aurais pu mettre mais ça n'a pas fonctionné donc j'essaye de le réinitialise...
  • Elena
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution Я не могу зайти в аккаунт чтобы поменять страну

Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .

  • Visitor
  • Мне надо сменить страну , но чтобы её сменить надо зайти в Аккаунт. Я ввожу свои данные а оно все равно меня не пускает .
  • Alex
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes