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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

285944 Views

529 replies

34 likes

Account
Free
  • 285944 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13599 Views

6 replies

11 likes

Security
  • 13599 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539699 Views

990 replies

114 likes

Account
  • 539699 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129554 Views

74 replies

12 likes

Account
Login
Premium
  • 129554 Views
  • 74 replies
  • 12 likes

Superuser Contribution Cant log in

My account. [removed sensitive info] is not available. I can’t log in and I can’t reset password.

Visitor

My account. [removed sensitive info] is not available. I can’t log in and I can’t reset password.

Susan_GP

Moderator

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

اريد تفعيل حساب جديد بنفس البريد الالكتروني الخاص بي

لقد الغيت الحساب القديم و اريد تفعيل حساب جديد بنفس البريد الالكتروني الخاص بي

Visitor

لقد الغيت الحساب القديم و اريد تفعيل حساب جديد بنفس البريد الالكتروني الخاص بي

AdamDamon

Spotify Star

226 Views

1 replies

0 likes

  • 226 Views
  • 1 replies
  • 0 likes

Can’t login into my account.

I am writing to seek assistance with an issue I am experiencing with my Spotify account. Recently, I tried to log in using my email address, but instead of accessing my existing account, I was directed to a new account that does not have my playlists...

Visitor

I am writing to seek assistance with an issue I am experiencing with my Spotify account. Recently, I tried to log in using my email address, but instead of accessing my existing account, I was direct...

Maxim

Spotify Star

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

I got locked out of my account

Yesterday, when I opened the app on my phone, expecting to see my usual home screen, and instead, I was met with a log in screen. I tried to connect with 2 different email I have used in the past, but it just sent me to different accounts every time....

Visitor

Yesterday, when I opened the app on my phone, expecting to see my usual home screen, and instead, I was met with a log in screen. I tried to connect with 2 different email I have used in the past, bu...

Maxim

Spotify Star

485 Views

1 replies

0 likes

Account
Free
Login
  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Preciso desvincular um e-mail para que eu possa criar outra conta

Quando criei a conta no Spotify for Artist, cadastrei um e-mail por engano, no qual seria da gravadora. Nisso a minha conta de artista está com meu e-mail de artista e também o da gravadora, mas eu preciso agora criar uma conta no Spotify da gravador...

Visitor

Quando criei a conta no Spotify for Artist, cadastrei um e-mail por engano, no qual seria da gravadora. Nisso a minha conta de artista está com meu e-mail de artista e também o da gravadora, mas eu p...

OscarDC

Moderator

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

My spotify following page says im following 278 people but i'm only following 7

PlanPremiumCountryUSADeviceALLOperating SystemALL My Question or IssueI've tried logging out of all devices already and restarting my phone and nothing will fix it. I mass unfolled a bunch of accounts today and now its showing up that i'm still follo...

Visitor

Plan Premium Country USA Device ALL Operating System ALL   My Question or Issue I've tried logging out of all devices already and restarting my phone and nothing will fix it. I mass un...

Maxim

Spotify Star

245 Views

1 replies

0 likes

Account
Premium
  • 245 Views
  • 1 replies
  • 0 likes

Account not upgraded to premium although payment has already been made

I’ve been paid in this website https://www.famikit.com/order-finish-paddle.php?locale=GB&email=vika83211@gmail.com&pcode=¤cy=USD&tot=53.94&p_acc=105666&cid=280991960-chre995b3587d47-f89c25f221&pname=SD%2012-Month

Visitor

I’ve been paid in this website https://www.famikit.com/order-finish-paddle.php?locale=GB&email=vika83211@gmail.com&pcode=&currency=USD&tot=53.94&p_acc=105666&cid=280991960-chr...

Maxim

Spotify Star

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

adress verification don't work

I invited my daughter to my duo subscription.I can't verify the address even though we are at the address in question. I have my credit card in the right country.What should I do???It's annoying

Casual Listener

I invited my daughter to my duo subscription. I can't verify the address even though we are at the address in question. I have my credit card in the right country. What should I do??? It's annoying

Raf999999

Casual Listener

218 Views

2 replies

0 likes

  • 218 Views
  • 2 replies
  • 0 likes

Superuser Contribution Czy można przełączać się między profilami w planie Duo jak np. w Netfixie?

Użytkując aplikację na komputerze albo tv (Samsung) czy może moja partnerka przełączyć się na swoje konto. Nie widzę zmiany profilu z mojego na jej.

Newbie

Użytkując aplikację na komputerze albo tv (Samsung) czy może moja partnerka przełączyć się na swoje konto. Nie widzę zmiany profilu z mojego na jej.

Elena

Moderator

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Can I stop from seeing ads for Duo?

Hello,I pay for spotify premium. I do not like ads. And today I encountered 2 ads prompting me to try spotify duo. First was when I opened the android app, a full page thing popped up. Later I also found a notification sitting in my drop down menu. I...

Newbie

Hello, I pay for spotify premium. I do not like ads. And today I encountered 2 ads prompting me to try spotify duo. First was when I opened the android app, a full page thing popped up. Later I also...

nadzz_18

Roadie

911 Views

3 replies

2 likes

  • 911 Views
  • 3 replies
  • 2 likes

I got logged out of my account and I don't remember my password or email

I was trying to log in on a different device and I got logged out and can not get back in, I forgot my email and password,

Visitor

I was trying to log in on a different device and I got logged out and can not get back in, I forgot my email and password,

Maxim

Spotify Star

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

My fees are being charged to an old credit card and are declined. How do I fix this?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

234 Views

1 replies

0 likes

Other
Subscription
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Forgot password, can't login and can't access login email anymore

I was suddenly logged out from Spotify today, forgot my password but cannot get a password reset since I cannot access the email I logged in with in the first place. I do however have Premium so am still subject to the monthly payments without being ...

Visitor

I was suddenly logged out from Spotify today, forgot my password but cannot get a password reset since I cannot access the email I logged in with in the first place.  I do however have Premium ...

user-removed

Not applicable

456 Views

2 replies

0 likes

Account
Login
Premium
  • 456 Views
  • 2 replies
  • 0 likes

Max Limit of Possible Jam Session Users

PlanPremium My Question or IssueI am considering hosting a Jam Session and it is a need to logistically understand if Spotify can cut it or if working with a different platform is better. I have searched the web and there are mainly articles from 202...

Casual Listener

Plan Premium   My Question or Issue I am considering hosting a Jam Session and it is a need to logistically understand if Spotify can cut it or if working with a different platform is better...

Maxim

Spotify Star

1933 Views

5 replies

1 likes

Account
Premium
Unlimited
  • 1933 Views
  • 5 replies
  • 1 likes

Unable to join Duo plan, the error says "You can't join this plan"

I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't confirm that you live with the plan manager for th...

Casual Listener

I upgraded to the Duo plan tonight specifically so my housemate can be on the same sub. I sent him the provided link to join, and takes him to a page that says: "You can't join this plan. We couldn't...

sadprovod

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Won't accept payment method. Cash app card.

Trying to change payment method to my cash app card and it won't let me.

Visitor

Trying to change payment method to my cash app card and it won't let me.

Maxim

Spotify Star

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

edit display name

similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???

Visitor

similar to question/issue posted above my display/profile name is spelled very wrong and following steps for both mobile and desktop I am not offered an edit button anywhere???

Maxim

Spotify Star

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes