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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 352 Views
  • 0 replies
  • 6 likes
  • Security
  • 352 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438811 Views
  • 970 replies
  • 108 likes
  • Account
  • 438811 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194844 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194844 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106680 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106680 Views
  • 70 replies
  • 11 likes

Superuser Contribution Account interference on different Spotify sessions and suddent Music stop

Context:I have a Spotify "Premioum Duo" Plan, with two users, User_A and User_B.I have multiple loudspeakers/google devices which are linked to the same Google home and part of the same Speaker group.User_A and User_B are not only part of the same Sp...

  • Newbie
  • Context: I have a Spotify  "Premioum Duo" Plan, with two users, User_A and User_B. I have multiple loudspeakers/google devices which are linked to the same Google home and part of the same Sp...
  • Elena
  • Moderator
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 321 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't disable public playlist showing because I got blocked

Hi, I'm not sure if this is the right place to post but: I got blocked by my ex on spotify, and we shared a public playlist together, that i had on my profile. I now cannot access the playlist at all (as I'm blocked), however it still is on my profil...

  • Casual Listener
  • Hi, I'm not sure if this is the right place to post but:   I got blocked by my ex on spotify, and we shared a public playlist together, that i had on my profile. I now cannot access the p...
  • Maria
  • Moderator
  • 820 Views
  • 9 replies
  • 0 likes
  • Account
    Other
  • 820 Views
  • 9 replies
  • 0 likes

Bought premium on old account by accident

Bought premium duo the other day, found out it was for an old account i can’t access anymore so it’s been charging me and i have no way to cancel it because the email is deactivated. Somebody please help as It’s been taking my money and i want a refu...

  • Newbie
  • Bought premium duo the other day, found out it was for an old account i can’t access anymore so it’s been charging me and i have no way to cancel it because the email is deactivated. Somebody please ...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Transfer

is it possible to transfer my playlists from Apple Music to Spotify? If so, how?

  • Visitor
  • is it possible to transfer my playlists from Apple Music to Spotify? If so, how? 
  • Billy-J
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 179 Views
  • 1 replies
  • 0 likes

Name not disappearing after disabling listening activity

How do you tell if someone has disabled their listening activity? When I disable my listening activity, I've noticed that my name stays in the people friends activity panel but doesn't update. I don't disappear. Is this a glitch? I thought your name ...

  • Newbie
  • How do you tell if someone has disabled their listening activity? When I disable my listening activity, I've noticed that my name stays in the people friends activity panel but doesn't update. I don'...
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • Account
  • 282 Views
  • 1 replies
  • 0 likes

Cannot change country

I bought a plan and after a month i have to move to a new country. I want to change my country. I go to change country, it says i need to put a form of payment that is acceptable to new country. I go and put credit card from new country in payment me...

  • Visitor
  • I bought a plan and after a month i have to move to a new country. I want to change my country.  I go to change country, it says i need to put a form of payment that is acceptable to new countr...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Account
  • 283 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution problem Accesspoint:17

I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems.Now I am back and I have to change it again, but I can t log in or more precisely access to my pro...

  • Casual Listener
  • I came back from an European country where i had to modify my profile because i stayed for a few weeks. I could change the country without any problems. Now I am back and I have to change it ag...
  • Tired_b0y
  • Visitor
  • 38510 Views
  • 10 replies
  • 1 likes
  • Account
  • 38510 Views
  • 10 replies
  • 1 likes

Charged for free trial on first day

money was withdrawn from my account I tried spotify 3 months free trial on 7 december but i get charged for it how should i get my money back

  • Casual Listener
  • money was withdrawn from my account I tried spotify 3 months free trial on 7 december but i get charged for it how should i get my money back
  • Maxim
  • Spotify Star
  • 256 Views
  • 3 replies
  • 0 likes
  • 256 Views
  • 3 replies
  • 0 likes

Eqfy don't finds Spotify

Signals "unknown media" in Eqfy

  • Visitor
  • Signals "unknown media" in Eqfy
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot login to spotify

I recently got a new phone and I cannot login to my spotify account. My profile ID is 21n3ye2mvx2j2vipgcxnbzljy. Can you help me?

  • Visitor
  • I recently got a new phone and I cannot login to my spotify account. My profile ID is 21n3ye2mvx2j2vipgcxnbzljy. Can you help me?
  • Eni
  • Moderator
  • 2345 Views
  • 3 replies
  • 0 likes
  • 2345 Views
  • 3 replies
  • 0 likes

Premium

When logging into my account it says i don't have premium, but my bank statement clearly says money was taken out on December the 1st None of the below information is required. However, the more you how do I contact a person to rectify thiseasier it ...

  • Visitor
  • When logging into my account it says i don't  have premium, but my bank statement clearly says money was taken out on December  the 1st None of the below information is required. However, t...
  • Luke
  • Spotify Star
  • 406 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 406 Views
  • 1 replies
  • 0 likes

Solved!! Leaving Family plan and creating Duo plan

I am not able to figure out how to leave the Family plan of which I am currently member and creating a Duo plan instead without affecting the existing Family plan for the other members.

  • Newbie
  • I am not able to figure out how to leave the Family plan of which I am currently member and creating a Duo plan instead without affecting the existing Family plan for the other members. 
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I re-send a verification email for my Spotify Account?

PlanFreeCountry USAOperating SystemWindows 10 My Question or IssueI need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how to do that), and I'm unable to find any way to do that.

  • Newbie
  • Plan Free Country  USA Operating System Windows 10   My Question or Issue I need to re-send a verification email for my Spotify account (Not my Spotify community account- I know how...
  • DooBeeDubious
  • Casual Listener
  • 2950 Views
  • 2 replies
  • 0 likes
  • Account
  • 2950 Views
  • 2 replies
  • 0 likes

Plan is incorrect and voucher applied wrongly

PlanWas on Premium Duo should be on PremiumCountryUKDeviceN/AOperating SystemN/A My Question or IssueI cancelled my premium duo as Daughter was moving out. Change to Individual Premium and applied a gift card for 12 months premium but now showing pla...

  • Regular
  • Plan Was on Premium Duo should be on Premium Country UK Device N/A Operating System N/A   My Question or Issue I cancelled my premium duo as Daughter was moving out. Change to Individu...
  • Maxim
  • Spotify Star
  • 224 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 224 Views
  • 3 replies
  • 0 likes

Why do I have 2 accounts with the same username and password.

I have an account on my phone, username and email and I have an account I loginto over the web, username and . One account is on dual premium with my wife (online account) and the other is on individual premium (phone account). I want 1 account an...

  • Visitor
  • I have an account on my phone, username  <snip - moderator edit> and email <snip - moderator edit> and I have an account I loginto over the web, username <snip ...
  • kaworu_bloodpaw
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes

Following the upgrade to a new smartphone I am unable to see my songs on this device

PlanPremium (Family)CountryUKDeviceSamsung Galaxy A23 5GOperating System Android 13(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have upgraded to a new phone which replaced the existing. Spotify was installed but did not have any of m...

  • Visitor
  • Plan Premium (Family) Country UK Device Samsung Galaxy A23 5G Operating System Android 13 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have upgraded to a new p...
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Account
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login error, "Something went wrong"

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to log into my Spotify account. I log in using my Google account normally, but now, whenever I attempt to log in, it says "Oops! Something went wrong, please...

  • Casual Listener
  • ...ot post the e-mail account publicly.
  • portugeeza
  • Newbie
  • 2205 Views
  • 3 replies
  • 0 likes
  • Free
    Login
  • 2205 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Discover who is the owner of a Podcast

Hi.I should have access to a podcast of my institution.Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore.Is there a way to find it?Here is the link to the show: https://open.spotify.com/show/2OqewMM...

  • Casual Listener
  • Hi. I should have access to a podcast of my institution. Nevertheless, no one here knows who is the owner (associated account / e-mail) of the podcast anymore. Is there a way to find it? Here is ...
  • DaniloCSilva
  • Casual Listener
  • 600 Views
  • 2 replies
  • 0 likes
  • Account
  • 600 Views
  • 2 replies
  • 0 likes